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1. Cricket Wireless Authorized Retailer - Cary
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· 67 reviews
204 Crossroads Blvd Suite 206, Cary, NC 27518
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2. Popular Wireless - Cary
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· 2 reviews
556 E Chatham St, Cary, NC 27511
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Macario Rodriguez: Wowww this store is the best!!
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3. Verizon Authorized Retailer - Victra - Cary
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· 267 reviews
1017 Parkside Main St, Cary, NC 27519
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4. Verizon - Cary
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· 518 reviews
1910 Walnut St, Cary, NC 27518
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Dave McDonald: As usual condescending attitude. Problem NOT solved.
F. R. (Effective Problem Solving): It is June now and nothing. What a horrible company this is. Product of MCI what do you expect.It is the end of May now and still can not return their box due to their horrible return process it is a FUBAR.April 2023. Online support is horrible. In store support even worst. We needed to cancel our internet after three years and we can’t do that. Online support said they will send us a label, and they never do. Few more calls to customer support, and they said we can return it at this location. Went in today, and of course they said no, you have to send it back to corporate. As if Verizon corporate is a different company than Verizon. This is a badly run, badly managed company. For THREE years we paid our internet and now we want to cancel and it is not possible. They make it hard, difficult. They delay it to ‘stick’ you with additional monthly fees.
Ann Gabriel: After 20 years of loyalty and paying insurance and 3 trips to the store we still do not have a phone and still not shipped per usps site! Interestingly we were told it would arrive the next day - no way to get help at the store they “sale” and customer service- they read from a script allow 3-5 days and when asked for a supervisor they can’t tell me any ones name but they’ll call back hhmmm 6 calls and 3 days and no call back! No accountability and no replacement phone and all they can tell me is you have to wait 3-5 days - we’re now working on a week -Jeff at the Cary store said you’ll have it the next day- business person said we can buy a new phone or call customer service he only sales (he already told us when we talked about buying a new phone they probably want call back!)- fabulous customer service- if and when we get the phone we know what we’ll be doing! Running as fast as we canUPDATE NOW A WEEK AND GUESS WHAT NO PHONE AND THE LINK BELOW DOESN’T WORK- Unreal there are no words - a week without a cell phone- the worst customer service but apparently normal after speaking with neighbors that have switched
Eric Stuart: This location is closed every time I stop there, even if it is listed as open online. You can’t call a Verizon store to ask if they are open, so I waste my time every time I try and stop here. It is infuriating!
Jared Crump: takes a long time but good deal on Google pixel 7
Safaa Nouaim: Worst customer service
Austin Jenkins: Stephen was the reason for my grand experience. After speaking with call center reps, I decided to go to the store. It was nice to hear what I needed versus what was wanted and helped me make my decision. Additionally, he told me about specifications I didn't know about, as well as the future of technology as we know it for Samsung. I appreciate him taking the time and being entertaining as well.
Patrick Williams: Service at this corporate store for Verizon was great. People were very helpful and responsive and even while they were dealing with difficult customers, they still kept their cool and we're very professional.
Chelsea Wolfe: Will not return to this Verizon location and will advise other customers to avoid this location as well. The associate was incredibly rude, condescending, and anything but helpful. Witnessed this with the customers ahead of me and personally experienced it when it was my turn to be seen. I’ve been a long standing customer through Verizon, but the lack of customer service/willingness to help kindly has me exploring other providers after nearly 15 years with Verizon.My husband and I would have left the store today with 2 Apple products and a hot spot- but instead we left without make a purchase.
Tuncay Gedik: I have 8 business accounts. i went to store 9 times but they couldn't transfer my numbers to Verizon. when i go to store, store manager did not want to talk to me. After seeing me, he turned his back and went to another room talking on the phone.After 28 days I managed to transfer my numbers. Of course I was able to find and succeed the store-independent Verizon manager.
Michael Berry: Joshua was very helpful. I appreciate his thorough explanations and willingness to help me.
Cesar Fonseca: Worst Verizon store I’ve ever been to. They refuse to honor Verizon’s policies that are written in the website so that they don’t have to process lengthy transactions. Lazy, uneducated and rude. That’s after taking forever to actually even get to talk to someone because they’re too busy laughing amongst each other, to actually be bothered with helping customers waiting for assistance.I see less corporate stores around, being replaced by Authorized Retailers more than ever before, and I’m pretty sure the lack of professionalism and attitude here is a big part of that.
Brittani: Horrible experience! Would not recommend this store. The customer service at this location was very poor.
David Disher: Just had an excellent experience with Albert in helping me get an upgraded phone.
Mariano Arias: Excellent service and attention.
Genevieve Gholizadeh: Aaron R. was an absolute rockstar! I always worry that I’m being swindled by sales associates, however, Aaron was kind, patient, and extremely attentive. Promote this man!
Liam P: Bought new iPhone and rep added device insurance for 17/mo on the bill without mentioning. Luckily I caught it when inspecting the bill. Super shady
Leslie Pierce: Staff not friendly and very disorganized. Was hoping to get my mother a new phone but we will be going to a different store. Not impressed!
Ivette Kerr: Clean store was able to see the phones before ordering. Had a staff member who helped me.
Wendy M. Rodriguez: Not too good experience!!!
Paradox Dollbox: I know of 3 Verizon stores nearby that are better than this one. And I'm not sure where the positive reviews come from, since more than once I've tried this location and not a single customer looked happy.
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5. Everest Phone - Cary
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· 114 reviews
130 Kilmayne Dr, Cary, NC 27511
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Nazmul Ehsan: They sell used phone. Salesman and owner were helpful and I bought an iPhone XR which is good. But all phones are not up to the mark. I have to change the Samsung note 9 which I bought in a first attempt. Although the lady was so helpful to chose the iPhone. They will not refund if you get a bad phone rather only replace the phone. But they informed earlier before buy. This policy I don’t like otherwise all are good.
Matthew Hogan: Very friendly, great service and would buy again. Had an issue with the S pen and the replaces right way. Thank you
Estuardo Morales: I had a very nice expeience with this store. Folks there are very helpful!
Mohammed Najem: Very unprofessionall,very rude people ,I spoke to someone on market place on Facebook.we agreed about the price ,I went to the store o found a mean girl she does not know how to talk ,even she treated me with discrimination.I highly advise people to not going there !
Joel Silverio: The phone was good. got a S9 but customer service was not good. It made me feel like is was not welcome to her store. Very short not very helpful. Improve customer service. Please
Boilermaker Devil: Super helpful!! Needed an iPhone 6s battery and they had them in stock and ready to go. Top place to go for any phone repairs!
Hunter Kurtz: I've gotten 3 phones from them, no issues. Great customer service!
Dan F: Friendly lady working there was very informative and knowledgeable! Highly recommend.
Marshal P: Too costly
hafida joulal: Lovely place
Hyung chul Kim: The employee very kind and nice.
Sol Cruz: Buen lugar, muy amable la muchacha que atiende. 100% recomendable.
Kenia Hernandez: Good
Ashok: This place is awesome.
Stephen Blackley: Great place great customer service and always have what you’re looking for
Barbi Weaver: My hubby purchased an iphone 8 from these folks. The young woman spent hours with him helping to transfer and set it up. Any other place would have simply sent him on his way with a "good luck, fella".Highly recommend.
Vicky Hammond (Esperanza): Oh my gosh Sisan is so smart, knowledgeable friendly ,intelligent great customer service efficiency to refer friends and families to her.Can't describe the joy I had leaving with my new phone all set up to use immediately.
Lee Hammond Jr: Susan has been very helpful, quick and very intelligent. She works in very fast manners.i recommended this store to everyone. Please visit Everest phone.
Isaiah C: This place is awesome, they had exactly what i was looking for and for a good price. But most importantly they were really helpful and nice.
jose perez: Buenas teléfono
Abel Perez: Excellent service. Very Satisfied with the purchase
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6. AT&T Store - Cary
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· 439 reviews
1117 Walnut St, Cary, NC 27511
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Robert Clarke: Went to have my phone repairedEverything about the experience was excellent
Shannon R: Keenan was Great! I switched providers and was taken care of. Not pushy and very informative. It was a seamless, easy and overall good experience. Go see Keenan!!!!!!!!!
Javier Albarrán: Excelent but missing personal! Chriss is excelent personal services
Bonnie Estes: Jeff is a great staff member! I was very worried because I anticipated getting billed for someone else's phone. Emails for an unknown person's account kept coming to my Inbox. Jeff spent lots of time with me while still professionally handling in-coming customers. Jeff very patiently determined that a Texas store set up the account. Through great detective work, he was able to get me all the information I needed to straighten out the incorrect billing email assigned to the account. I never could have done it on my own. Thanks, so much, Jeff. You are an outstanding representative for ATT.
Winnie Liao: ATT Cary store used to be our 'go to' store for questions. The last several trips turned out to be fatal in getting help/info from the staff there. My husband and I went there today for some unlock device info and the guy who was talking to us was not helpful at all, kept saying that "you have to call ATT customer service". He IS the customer service. A trip wasted.
Slava Kanavalchyk: Nobody want to work, we’ve been waiting for half an hour, and no one even try to help.
Alex Smith: Best experience at a phone store, Alfredo was the best. Took care of everything, made it super easy to get what I needed. Hope you get him!
Meredith Brown: I recently switched over from Verizon and had extremely great service at this location. I was immediately greeted and assisted by Alfredo. I was expecting to be there for hours but the whole process barely took and hour and a half. Highly recommend this location!
Jason Quigley: I had a great experience here. The new S23 ultra came out so I came to utilize the promotion for trading in a Samsung phone and getting essentially a phone.It was quick and easy. Alfredo was a great help, offering additional items suited to my hobbies.
Nicky: I’m not really sure you can rely to much on this store. I was lied to numerous times throughout my sign up process and the month after.
dandu sravan kumar: Not even to one star Worst store and staff experience I got over there when to buy the phone there were changing price tag after one month of time not even responding correct
Dina Palko: The staff member, named David, was very helpful. Helped us to deal with the smart watch. It was professional.
V. Lori Fuller: Emily S. at the Cary store is awesome! She listened to our needs for combining our separate phone, internet and tv accounts after we were recently married. She talked through our options, clearly gave the prices for comparison and let us select. She also had great tips for getting the most from our services. She saved us tons!
Alfredo Garcia: Emily was an amazing rep to work with! Very nice! Also you should think about putting a snack center or coffee shop in! It would really make the experience much better 👀
Leela F: If i could leave two reviews I’d leave a 1 star for Chanel Lyons and her unresponsive, weekend at bernies supervisor Tammy. And a 5 star review for jake and alfredo. The worst rep, Chanel, came into my home, got us to switch to att wireless promising things she couldnt really deliver. She was super sweet but in hindsight she was just a con artist in an att uniform. When i called her she never answered. For weeks. Neither did tammy. I’m absolutely giving 5 stars to Jake and Alfredo. (Sorry guys for the 4 stars but chanel and tammy took that 1 from the team) Jake and alfredo go above and beyond, and really help the best they can. Sometimes I want to go in and just talk to jake because he’s always so personable and fun to talk to. He solved my problem today within a minute. Alfredo helped me with a different problem and he couldve just said sorry theres nothing i can do, but he tried everything in his power and actually did find a solution! Yall are the best- not you chanel or tammy.Thanks jake. Thanks alfredo!!
K Brady: The absolute worst. DO not let Robert Gelozin help you. Lies and then drops you when things are not easy. I would also stay away from Tammy Collins his supervisor, she will also not return calls or help you. It’s been 9 months and I still don’t have the phones I was promised it the family plan
Kat Corrigan: I want to give a big shout out to Jake Moore at ATT! I recently bought a new phone and went into the store for assistance transferring everything over. Jake was more than willing to help me with this! Unbeknownst to me, I had nothing saved to the cloud on my phone so he began the time consuming task for me. He was extremely friendly, knowledgeable and accommodating. He also multitasked by assisting other customers that needed “quick” help in between without batting an eye. He was even calm, cool and professional when some less than pleasant person was on the phone and swore at him when he couldn’t be helped over the phone and needed to come into the store. Jake offered this person several options to help solve this problem however this customer was bluntly a jerk! If you want exceptional customer service, go see Jake Moore in Cary!!
Audra B: I had an awesome experience. After a lengthy wait, which was understandable on cyber Monday.Kate was FANTASTIC. She set my family up with new phones and somehow lowered my monthly payment. Kate was friendly, knowledgeable, efficient. Understood my needs. Got right to work. I am super impressed with Kate. She took care of all my concerns. Ask for Kate and you’ll see for yourself!
Tracey Jenkins: Great service!!
Donte Tatum: Kate is a outstanding addition to this store. She is a first- class worker who makes sure the customers leaves happy with all their problems clear. Excellent Employee.
Margaret N: Kate was an amazing rep!
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7. Verizon Authorized Retailer - Victra - Cary
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· 165 reviews
1844 Boulderstone Way, Cary, NC 27519
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8. Mobile Link NC LLC - Cary
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· 2 reviews
204 Crossroads Blvd, Cary, NC 27518
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9. T-Mobile - Cary
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· 104 reviews
8204 Tryon Woods Dr Ste 119, Cary, NC 27518
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Abdo Tik: Bad customer service
Tom G: Great service with no waiting.
magyar Zelinskiy: Wonderful experience at the T-Mobile store! I would like to extend my special gratitude to the employee Victor, who assisted me in opening a new business tariff plan and meticulously worked through all the settings of the new plan on my device. He devoted more than 1.5 hours of his working time to ensure everything was set up correctly, and continued to answer additional inquiries even after completing his work. Thank you Victor and T-Mobile for the high level of service!
Business AsUsual: It was ok, but l received MUCH better customer service at the Holly Springs location on the next day.
Drew Becker: Very helpful in discussing new Samsung models! Thank you
Noah Bowman: Last week I switched my wife and I from a carrier that we have had the entirety of our 7 years of marriage to T-mobile. I completed the initial sign up and phone purchase online with a customer care representative. I was told that T-Mobile would pay the remaining balances on our phones that we were going to use from our old carrier, and allow $1000 towards my wife’s trade in for a new iPhone 14 Pro. All of this was communicated from a representative online and over the phone. Then I go to this store… for one the employee who helped me was not professional and leaning against the display and basically waited for me to initiate a greeting. I didn’t get their name because they were not wearing their name tag. Long story short this store verified the same information that the online representative communicated to me. But due to time restraints I had to postpone and go to a more convenient location where ultimately the information that both online customer care, and the employee I spoke to in person was false… I recommend going to either the Morrisville store or the apex store by Costco because they will not only tell you and walk you through the process but they will show you the promotion policies. My experience with Tryon Woods store was rough and it showed me that the employees there do not care to go the extra step to verify what they say is legit. Thankfully the guys at the Apex store by Costco helped my wife and I out and resolved our issues and honestly are the main reasons why we stayed with T-Mobile. But please Tryon Woods store if you are a corporate store educate your staff on promotion policies.
Asha Patel: Every time change statement some Tuesday they will say bring only phone and sometime ask all ppl to come to pick up Tuesday t mobile free items
Juber Souza: Very nice
B P: Karina and Victor were understanding. Just perfect technical services AND customer service. Great job!
Ana L. Nieves: The lady sold me the wrong phone, she never explained to me how the trade-in worked, I went back to the store and they told me that I can't return it because it was a trade-in.
Antoinette Mayfield: I walked into T-Mobile in Cary and explained to Megan and Victor what was going on and how another location wasn’t as helpful with me trying to purchase the new IPhone 14Pro. Megan sat me down and she walked me through all my options and they had the phone and color in the store so I went on and purchased. Everything was transferred over and she wouldn’t let me leave until I was satisfied. So Happy with the service I received from that location and everyone in it that evening and happy with my phone!!!!
Larissa Garcia: I went to T-Mobile and bought 2 cell phones and had the best experience with the customer service, especially with manager Dee. She helped me with all my questions and was super helpful.
Alexys Zacchi: I hired the majenta plan and I want to thank the manager “Dee” for the great service and quality of service!!
Melissa Little: She was present, knowledgeable, caring and informative.
ABU ALTAIMAN: A lady over there she doesn’t know how to do a refund the gentleman teaches her how to do the job!! ….. she told me she is a MANAGER!!!! it’s better to be hire to do cleaning because her customer service rate is less than A BIG ZERO.She is very rude!!!
JA CH: Meagan was professional, knowledgeable, efficient & sweet. I appreciated it. Thanks Meagan I will seek you when in need in the future.
Inside The Vibes: Eh
Bob Bradley: Best Non-Carrier out there!Coverage, Price, and Service Can Not Be Beat!Had all the other carriers at some point and We are with T-Mobile to stay.Would not consider any other service!!!
Sonia Suarez: Excellent Service
Courtney Rose: Meagan (tryon rd location, Cary) was so awesome to work with, very patient and has a great professionalism about her! Great job and thank you so much for everything you do for your customers. ABOVE AND BEYOND!
Lisa Kouch: Thank you so much for your help Bea for being so customer friendly, efficient, and knowledgeable about your job. Also thank you for passing along the info to Victor who was also a HUGE help today getting me fully transferred and even helping me out with auto pay, all those confusing monthly cost numbers, and even upgrading my phone device. The service was friendly, quick, and most importantly both Bea and Victor really seemed to know what they were doing. HUGE +. Confident in switching my service over to T-mobile. Thanks again.
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10. Target Mobile - Cary
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· 3 reviews
Home Depot, 2021 Walnut St, Cary, NC 27518
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11. AT&T Store - Cary
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· 196 reviews
5034 Arco St, Cary, NC 27519
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12. T-Mobile - Cary
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· 64 reviews
7141 O'Kelly Chapel Rd, Cary, NC 27519
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13. Metro by T-Mobile - Cary
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· 67 reviews
1381 SE Maynard Rd, Cary, NC 27511
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14. Boost Mobile - Cary
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· 198 reviews
1401 SE Maynard Rd, Cary, NC 27511
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15. Oasys Mobile Inc - Cary
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· 1 reviews
8000 Regency Pkwy # 285, Cary, NC 27518
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16. Walmart Connection Center - Cary
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· 3 reviews
2010 Kildaire Farm Rd, Cary, NC 27518
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Mobile phone repair shop
17. Carolina Cell Phone Repairs - Cary
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· 348 reviews
963 N Harrison Ave, Cary, NC 27511
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18. PAYMORE - Cash for Electronics - Cary
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· 292 reviews
329 N Harrison Ave STE F, Cary, NC 27513
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