Best Computer Repair Service Cary Near Me

Will Graham: Quick, extremely helpful, very smart at diagnosing issues

Janelle Roberts: Nick Covey is a wonderful computer repair expert. He not only does a fantastic job getting your computer functioning optimally he is a pleasure to work with and very professional. I recommend him whole heartedly.

Jeffrey Gerdes: Very helpful and honest computer repair company. Nick knows his computers and has gone above and beyond helping with my small business IT and computer repair services.

Peter Gaucher: Nick knows his stuff! Had a great dialog with him about my PC issues which was very helpful. He was very responsive and personable. I'd highly recommend him as your first call for objective cross brand technical support and advice.

ben adam: Covey was super-helpful on the phone and suggested a simple solution to my Lenovo notebook wifi problems. He did it as a complementary, courtesy advice - very professional.

Dennis Busfield: Very helpful with whatever questions you may have, really recommend.

Matthew: Great service called on a Saturday evening looking for an M.2 screw provided me a bag of screws with quick prompt service he is extremely kind and knowledgeable 10/10 would call again.

Samuel Barker: Super helpful over the phone! Potentially saved me a bunch of money.

Matt Schembari: Very helpful! I'm in tech myself and normally handle my own repairs, but this time I had something beyond me -- a broken screen on my Microsoft Surface laptop.I called, and he walked me through several different options available to me and did an excellent job of explaining them clearly and the pros and cons. Ultimately he recommended I take Microsoft's replacement offer, which meant he didn't get my business on this issue... but he sure will next time!

Tamara Brooks: Just in case you're curious…Don't be skeptical of Covey's consistent 5-star rating. He's THAT good! ;0)Issue: After spending too much time troubleshooting and seeking support from local SMEs and repair shops, Covey was my last call. Surprised that he answered the phone and patiently listened to my pleas for help,Advice: Nick offered great advice, set my expectations + (most importantly) created space in his busy day to address my issue (failed charging port).Solution: He advised me to save the money I would pay him to repair the port, backup the data to an external hard drive, + invest in a quality new machine. Not the solution I was expecting; however, it was the best one considering the laptop's age (7 years old).Nuisance: To our dismay, I had more data than I realized. The commitment took longer than planned. I had overdue homework to grade. And… Nick pressed on.Delivery: He patiently worked through my issues for about three days straight (committed to getting me off of his to-do list) to deliver my data on an excellent external hard drive, a cleaned laptop (I could donate or keep it for a paperweight), + a TON of advice (actually fricking great advice!).Take Away: Nick + his passion for the craft, + his professionalism deserves all five stars. Please don’t trust me; read more of his reviews and make your own decision.Mr. Covey, you are a true gem. Thank you. Appreciate your passion for your work + proper English. ;0)

neal gettinger: I had my partner in from overseas and her computer completely crashed. Nick helped troubleshoot our problem. I highly recommend him for anything you need to fix on a computer. Thanks Nick!

Rajat: The guy was very helpful in listening to my requirements and provide his expert insight , saved me few hundred bucks with his recommendations.

david dropkin: Mr. Covey was extremely helpful in resolving my gmail problem. He took the time to explain to me the necessary steps to resolve my issue (and it worked).

Tom Green: I've been having issues with my laptop keyboard. First the "x" key stopped working. I can work around that. But in the last week, the "r" key started having issues. I use that key a LOT more! Called Nick to see what he might be able to do. He confirmed what another friend had said - this would be a VERY costly repair due to the construction of the laptop, and he suggested I purchase a USB keyboard replacement. Nick was upfront with me and his advice was something that would save me hundreds of dollars, even though it wouldn't produce any profit for him. That's a classy guy. Thanks Nick!

Nelson Ransone: Great advice over the phone with assistance on an older laptop (whether to really have it fixed or not). Also advised on whether to buy refurbished computers (no) and what type of new computers are best. Thanks!

Mike Maragni: Contacted Nick with an issue I was having with my fairly new Dell laptop. He gave me some helpful information about the problem I was facing and I was then able to get it working again. Definitely recommend contacting Nick if you have any computer issues you need help with!

Sawyer: So so so nice and helpful. Could have told me just to get my computer fixed and taken my money but instead talked me through what the repair would entail and encouraged me to get another laptop for the time being because the repair would have cost a lot and would have taken a long time. Was still willing to do the repair job if I wanted it, but didn't pressure me or try to talk me into doing something that would cost a ton. I will for sure be calling back if something else breaks.

Top Edge Tinting: Wow! I couldn't be more impressed with how generous Nick was with his time. He helped me diagnose my network issue over the phone. He suggested a viable solution that ultimately fixed all of my network problems. I highly recommend Covey Computer.

Junkyard Joe: I didn't make an appointment because my computer's issues are more trouble to repair than they're worth, instead he gave me advice on how i could cheap and easily fix the issue with a new keyboard, didn't make any money from it but he was very helpful. Least I can do is say that he cares about helping people with computers and is good at it. Modern computers are built to fail.

Phillip Leonard: Very professional and very helpful. Didn’t try to sell me or force anything. Just provided sound advice and instruction. Helped me get my laptop back running correctly. Highly recommend.

John Demers: Words really don’t describe the level of service you get when you go to Absolute Compiter‘s! I’ve been going there over the years I’ve known Phil the owner for well over a decade, and they always do amazing work, and are very good at follow-through and communication on the status of the job that is there getting done for you and your computer or tech. Several times over the years I’ve bought used computers from him for friends for nonprofit organizations that needed a laptop, or just a laptop I can take with me on the trips I take.I just left the shop having picked up a repair and a purchase of a used computer and Josh another individual. I’ve had the pleasure of knowing for the last several years was there to cheerfully tell me what he had done and help me pack the car and get on my way whenever I need anything done with computers or text. I make sure I give Phil and Josh a call and have them take care of it .

Robert Benson: Call for appointment, recommended.Staff is extremely knowledgeable and helpful.Have used this facility for several years, no longer considering anyone else for my computer needs.

Wayne Koluch: I've used AC before and have always had excellent service and results. AC diagnosed my recent problem as a bad hard drive and recommended I check to see if it was still under warranty. It was and the problem has been repaired. My experience was great and I recommend AC to anyone who needs their computer repaired.

Hemanth Sathavalli: My experience is really very bad, initially he said the charging port is not working and charged $120 to install an after market charging port which worked only for a day after I took it home and when I took it back he says the problem is with the laptop charge itself and suggested me to buy a charger from ebay for $22. I understand he has to isolate the problem by trying different options, but he could have chosen the cheaper option first and see if that resolved the issue.

Devin Watkins: Absolute computers replaced the battery in my laptop and did a fantastic job. I was kept up to date on the progress and they turned it around fast.

Katherine Rouleau: Super helpful and patient. Fixed up my computer for a reasonable price and quickly. Can’t say enough great things about them!

Utpal Chatterjee: Nice and quick!!

Beth P: This is the only place that I will take my computer. The staff is the best there is. They are knowledgeable, friendly and they won't sell you something you don't need. Definitely take your computer there or buy one from them. You will not be sorry. Their service is second to none.

Brad Langer: Here's the problem. Most of these reviews are old. This is an experience from Oct 2022.I was going to go to Interex to build a computer, a tower. Cost wasn't an issue, I just wanted it to be newer, faster and better than what I had which was a decade old. At the last moment, the owner, Phil, told me that his guy, Josh, would configure and even build the machine if I wanted. Time was $75/hr. They would charge me a half hour to configure and 1 to 1.5 hours to build. I said okay.I brought my old tower to show them what I had and Josh told me that they would build a new machine and use my old graphics card which supported the two monitors I currently used. I agreed.A week later the parts came in and I called. Phil, the owner, was cold, but told me Josh would be in on Tuesday and to bring it all over. I did. I got there at 3, via appointment. Josh still had clients coming in and phones to answer even though Phil was sort of begrudgingly helping out. In between customers, Josh built the machine. By 5:30, they were closing and I needed to leave as well.Finally they told me we were done and the quote for 1-1.5 hours was now 2. I paid and brought the machine home.When I hooked it up, I had no internet. They had forgotten to put in the drivers so that I could continue the setup. And, I only had the means to hook up one of my two monitors. My graphics card was "incompatible" with the board that they had selected even though I had not limited then to the selection and money was not an issue. Secondly, this new board did not accommodate two monitors without a special DP cable.The next day I went back to have them put in the drivers, give me the cable and finish the job that they started. They finally did, with no apology, in fact, more annoyed that I was back again. But they still charged me an additional $81.So in all, I spent almost $283 to have a computer configured and built INCORRECTLY. This is after spending nearly $1000 in parts.I was told that the shop is a pet project for the owner so his investment in customers is completely subjective. I was fooled. Don't be like me. In case something goes wrong, you have no recourse. I don't think the owner even really cares about bad reviews. Let the buyer beware. I just wanted everybody to know.Subsequent to posting my first review I was contacted by the owner who apologized for being oblivious to the situation as it was occurring and offered to refund me completely for anything I thought he did incorrectly.Several phone calls and emails later where the subject often broached was whether or not I would remove the review, I asked the Attorney General's office in North Carolina whether the proper protocol in this case would be to remove the first review or amend it with the subsequent facts. I was instructed that the proper protocol would be to amend it and let the people of North Carolina make their own decision with all of the facts. That seems reasonable.Since the reason reviews exist is to praise businesses that go above and beyond and to hold people accountable when their actions demand that they should be, the first review is still up.The road to hell is paved with good intentions. Caveat Emptor.

Olivia Carr: Hella nice. Don't charge if it takes less than 1hr to fix problem. Plus the guy is cute

Charlie Izzard: Excellent service!!

Achromatic315: Full disclosure - I have not taken my computer here for repair, BUT I already know they have integrity and knowledge! I called about a repair need, and was told about Apple's Keyboard Replacement Program, which replaces your keyboard for free if it's a listed model (which mine is). They didn't have to tell me that, and it certainly doesn't bring them money. I had called ComputerGuru4u and that guy just said it would be like $450+! Should I need repairs, I will be going to Absolute Computers!

Ravi Intranet: This place is a very. Good place. Josh is very brilliant and solved my problem in 2 minutes instead of best buys 2 day turn around time. If anyone tries to look at a problem instantly on the spot my advice is do not entertain such businesses. Josh listened to my problem and instantly solved it. I am a computer professional who built computers in the good old days. Those were the days of goodwill and instant solutions which I found today in “Absolute Computers”

Kenneth “Kenny” Finch: Fast and quality work at a fair price.

Ian Farrington: These guys are a big help brought my older laptop in for an upgrade to make it usable again battery replace ram upgrade and a solid state drive extremely straightforward and transparent with their pricing highly recommend

Luke Ramsey: I took my home gaming rig to absolute computers when I installed a new component and my pc started running really slowly and lagging. Josh asked me a couple of questions and diagnosed my problem after a super fast stress test. He showed me the parts I would need, but since they didn't have them in stock at that moment he suggested a couple options on Amazon. I left without paying a cent, went home, and did what he said. The issue was immediately resolved! I was hesitant to take my prized pc to any tech support business, but Absolute computers is now my go to place for pc help. Thanks Josh!

William Hernandez: I've taken countless computers there for updating, repairs, and modifications throughout the years. They've helped keep my small business going. They bend over backwards to make you happy

Ali Reeg: Very honest and knowledgable business!!

Junlan Lu: The guy was great and really nice. My PC had an issue that it won't post and the employee was able to help me narrow down a list of potential issues.He was respectful and didn't charge me for his time of diagnosing. If I need anything in the future, I will definitely go here for help!

vickiswank@gmail.com Swank: Excellent service! I am amazed at how much faster my computer works. I will definitely go to them for all my computer needs.

Desmond Logan: Wonderful service, quick, and very knowledgeable staff!

Charles Bell: He did a great job fixing my HDMI port for my Xbox One Series X. Very quick turnaround and cheaper than competitors. Will definitely come back in the future!

Tristen Cook: Very professional and quick . Fixed my HDMI port on my ps5 within 3 hours . Charges less then Anyone aroimd and does the job right .

Garden: He is kind and professional very much.

Crystal Irwin: Due to my very complicated health, my phone is my "external memory". I literally can't function without it. I'm also in the process of moving to Europe for treatment. All my information about the move is on my phone. Doctors. Attorneys. Immigration. Everything. My phone got stuck in a boot loop and nobody between Harnett and here even felt like they could try. I brought my phone here and within a day Munqith (I hope I got that right) had it working again. With all my data intact. I was able to back it up and bought another phone for my daily driver so I can baby this one until I get overseas. Not only did he return my phone from certain death, he literally saved my life. I don't know how you thank someone for that. I pray for him and his family and I'm writing a review. I can't thank him enough and I can not put a price on what he did. It was quite literally a miracle. If you think you have a technological lost cause, let him try. He's honest and incredibly skilled. Infinity out of 10, absolutely recommend. Highly.

Josiah Given: Dropped my phone is salt water and it wouldn’t turn on anymore and lost all my pictures from our honeymoon. I brought it to Apple asking if they could get the pictures off and they all said no, it’s too far gone. I came here, not very hopeful but he got all my data recovered the same day and I was able to come back the day after to have everything transferred! He even got the phone working enough for me to get what I need off before I send it to the insurance company to get replaced. I highly recommend if you need any work done on your apple products! He is very fast, honest and knowledgeable. I will be returning if I break something again!

Stephanie Reyes- Flores: Quick and awesome service!

Ray Bell: I take all my apple products here

Luke Freeman: Recommend 10/10 staff was helpful, courteous, and friendly. They repaired my phone while i waited. im very happy with the service.

joshua washington: Fixed my hdmi and some other very important things on my PlayStation in a couple of hours. Highly recommend

Lorraine McAvoy: They were able to fix my micro usb charging port on my laptop. I had brought it someplace else first and was told no one around here could make that kind of repair! They had it fixed in a few hours and was very reasonably priced. I highly recommend!

Momin Baloch: Helped me bring my MacBook back to life after it lost a fight against a large sweet tea I come here for all my laptop repairs and countless cracked phone screens.Highly recommend

Nikki W: I needed a full OLED screen replacement and water damage repair on my ipad and I called around for quotes. Advanced technology solutions had the best price out of 8 local repair shops. The technician was extremely helpful and very polite! My iPad works and looks like new and I can't recommend them enough. I will absolutely be returning, 10/10!

Atheer Adil: Very professional and can’t find his services and prices somewhere else! Highly recommended

Bob Blatchford: These guys are great. I have a Cycliq rear bicycle camera that's out of warranty and the on/off power switch was broken. Cycliq wouldn't fix it and tried to sell me a new one. But because Advanced Technology Solutions has the special microscope, electronics repair equipment and expertise, they were able to easily fix it. Now, it's powering up again. Great job guys, I'm glad that you were recommended to me.

Stephanie Bryant: Best customer service and pricing, you won’t be disappointed

lakshmanan arumugam: Very good service,they have lot of verities unlocked phone and authorized dealer of ultra mobile and lyca mobile and other network service also. Phone also repaired very fast and reasonable price.Owner is very good and honest

Jessie Stanfield: Highly recommended. I thought my mobile device would be impossible to repair. I am so grateful for the good customer service and the repairs done to my 5 years old mobile device.

Carissa Kohn-Johnson: Easy to work with and my laptop repair was done quickly and affordable. I will definitely return with any other broken electronics!

Dulce Galvan: I broke my iPad and got it fixed here at Advanced Technology Solutions for a fair price, fast and professional service. I absolutely recommend to friends and family