Best Enterprise Cary Near Me

viswanadham sighakolli: Smooth process for pick up and drop

Mary Murray: The Team at Enterprise is always kind, helpful and professional. My last two trips booked at the Cary location Jerome helped me. He gave me options and made sure both times that I had the right car for the trip. I have been an Enterprise customer for a long time and the staff at this location are the nicest friendliest group.

Chris Dinoff: Great location ! One of the best Enterprise agencies in USA. Nice and friendly staff. Very clean cars ! ☝️

Joanne Dawe: Enterprise car rental made it very easy to rent a car from them. The service was excellent.

J. Cooper: I rented a Chevrolet Colorado and when I picked the vehicle up, it was covered in dog hair and had trash in the bed of the truck. I had to bring the vehicle home and vacuum it out because I picked it up after hours. When I returned the vehicle a few days later, the manager was very apologetic, and he did give me credit for the difference that I paid for the upgrade not paid by my insurance company.

Mary Ann Cangialosi: The company itself has a few quirks that aren't so convenient, and the car's gas tank was empty. Thankfully, customer service (I think his name is Jarret?) went out of his way and filled the tank:)

CORENE FRANCIS: Horrible experience.

Alici D: Worst service ever just trying to get a car exchange, as the one they gave me doesn’t work, for what I need and just got told we can’t do that we only do reservation. Wouldn’t stop at this store particularly better off using a different car rental company.

Mir Ma: Avoid this place. They stole my money by charging smth that was cancelled

Adam Prusák: I have long term car rental. On pick up date, enterprise office confirmed car in selected category is ready for pick up, when I arrived to pick up the car it was not available and I got lower category car. 1st car was dirty inside, stains on seats and with smoke odor. I asked for replacement, offered car was as well dirty inside, kind like dog hair all over seats. I refused the car, I was offered another replacement. This one had malfunctioning air conditioning, blowing hot air when AC was on. I returned it after 2 days. I gor another replacement, car was OK but higher category than ordered (higher day rate), so when my category was available they switched it for me. After using the car for 3 weeks, I was warned by law enforcement officer the license plates expired 06/22!!!!! It is 04/23....I had to find the nearest Enterprise office where they switched cars again, but referred me to this Enterprise office in Cary for further actions. Last one was very bad experience for me and whole family. 1 star bcs new manager (Ryan) offered free upgrade, we havent used it yet since no suitable car has been available.

Annie Schneider: Auf keinen Fall bei dieser Firma ein Auto mieten! Wir haben online zu einem sehr guten Preis gebucht. Als wir das Auto abholen wollten, haben wir es nicht bekommen. Die freche Begründung des Managers war: sie vermieten nur noch an US Bürger. Unsere Reservation wurde storniert und wir wurden an den Flughafen zu den anderen Rent A Car Stationen geschickt. Wir sind auf den teuren Taxikosten und den Umtrieben sitzen geblieben. Unseren Mietwagen haben wir schlussendlich unkompliziert von AVIS bekommen. Allerdings nicht zu dem guten Preis einer Onlinebuchung. Nie mehr Enterprise, weder in Amerika noch in einem anderen Land! nicht einmal 1 Stern hat diese Firma verdient!

Rene Arnold: Ja nicht bei Enterprise buchen !!! Nie mehr Enterprise. Habe in der Schweiz gebucht und als wir das Auto abhohlen wollten was nur mit dem Pass geht. Denn wir im Hotel haten und retour fuhren um in zu hohlen hiess es dann plötzlich wir bekommen kein Auto da wir keine US Bürger sind. Die Buchung war korekt doch an Ausländer gibt es kein Auto. Eine frechheit sondergleichen. Nie mehr Enterpreis.Wir hatten glaub ein zu günstiges Angebot gebucht, dass sie so nicht wollten.1 Stern ist noch zuviel!!!!!!

MARYBETH MESSMER: Great place to rent a car! Always has a diverse group of vehicles. Staff are amazing especially Christina and Matt they were extremely professional and went out of their way to answer all my questions. Would recommend this place as your go to rental.

Ally D. Southstar: I booked online. When I went into the office staff was friendly and very helpful. This is my new car rental spot!!

Johnny Barr: Friendly and efficient service. Highly recommended.

Khushboo Maheshwari: Friendly staff, accommodated our special requests and explained contract and car very well. Worked with Chris and he was very helpful.

Adrian: Helpful and professional staff. Great experience.

Sara Neil: Nathan is amazing! Thank you for all of your help!

Jou Gyong Maeng: Nice.

Precious Goje: Have been a regular customer here. Very friendly customer service. Jailen was the representative I met today. She was very professional and friendly, always willing to help out. Will definitely recommend

Tendresse Dezeme: I forgot everyone’s names BUT there were 4 people working on Thursday April 20th that have to be shouted out! A black guy with the coolest voice and nicest smile, a guy with brown hair who paused his lunch break to help check us in, a guy that’s from another branch that helped with the check out and a woman that was masculine presenting who had beautiful eyes and was just helpful! The entire staff was helpful, the process was easy and every step was explained, even down to the why. I’m so sorry I forgot y’all’s names but y’all are AWESOME and honestly, really nice human beings! Thank you ALL!

Nadeem M: Excellent service from the manager while booking the rental. And at the time of drop off, Emory went above and beyond to help... impressed. This will be my first place to call for car rental going forward.

Jovan: So! I have rented vehicles several times throughout the years and this was byfar the most easiest and fastest location and service, not to mention friendliest I've come across. I was not paid for this statement. LMAO! SERIOUSLY! I wasn't though. The price for the rental was exactly within my price range, and the location couldn't have been any better. Vehicle was clean and ready to go with a full tank of and brand new with no foul odors. When returning the vehicle I returned it with a full tank of gas, and also some mud on the carpets due to having to walk though it literally and wasn't charged or told something crazy to be taken advantage of on pricing like some rental companies might try to do. I was issued a complete refund of my deposit. Oh!! BTW! It was cheaper to rent at Cary location than at RDU AIRPORT.

Bert Marcus: The staff were professional both when I rented and returned the car. The rental was clean although was too heavily scented.

Ashley Holmes: Emory was so awesome to work with! Super friendly and made this hectic experience smooth.

Bailey Friese: Marvin was awesome! Gave us the best car for our needs and was very knowledgeable and informative!

Tony: Great customer service

Joe Cat: Had a reservation that was cancelled the day before pickup. I understand there can be logistics issues at any location (returns not on time, etc.).However, when I asked the representative if they could re-book at another Enterprise, I was informed they were "not on the same system", and they simply repeated there was nothing they could do. No priority for a confirmed reservation; I simply had to rebook on my own (thanks for the save, Hertz!)

Kim Erickson Yaman: Last week I rented a car from Enterprise Rent-A-Car for a beach getaway, and my experience could not have been more positive. Emory, the customer rep who worked with me, took me through the process as if it was the most important thing he had to do that afternoon. It was wonderful to work with someone who wasn't rushed or who kept looking at a watch/clock! He took time to make sure I knew the features of the car, which side of the car the gas tank's located, took me 360 degrees around the car to note any dents or scratches, gave me info on how to contact Enterprise if there were troubles. I returned the car after office hours, and the process could not have been simpler. Emory called me the next morning to make sure everything went well. I felt like a Valued Customer with capital letters!

Tia S: My family had the privilege of working with Emory L. Dorm when we rented a car after an accident in June, 2022. Emory was wearing a boot as a result of injury, and it was HOT outside! Despite that, he was absolutely the kindest most upbeat gentleman possible. He was knowledgeable, helpful and professional. Most importantly though, he maintained a kind, friendly and positive demeanor throughout our experience. It's been several months, but our experience with Emory was worth sharing-- even much after the fact. Thank you!!!

Tracy Knott: Everyone is very professional and very helpful and always have the car I need

Caroline: Fabulous customer service! Always ready and friendly. I go to this Enterprise at least once or twice a week. They make things easy. I can call/use the online app. Plus I get to drive some of the coolest cars!! Thanks everyone!

Diana Fierst: They are always great. I'm a regular business customer and they get me in & out quickly with a great car.

Benjamin Wallace: Emery did a great job. He was very helpful and courteous from start to finish.

Joey Gajewski: Emory was extremely helpful. I got rear ended and they had originally put me in a vehicle that was much larger than I typically drive, and I requested a different one. They put me in an even nicer car than I am used to driving. No complaints from using Enterprise on team Hendrick way! Will definitely be back if I ever need to rent a car again.

William Garrison: It is North Carolina law that all vehicles be registered with the state and if you rent a vehicle from here make sure that the plates are not expired as the one they want wanted to rent to us and we requested it other vehicle which they did give us but they rented the other one out to somebody else that took it would expired plates.

Tierra Cash: THEE BEST Enterprise in the state of North Carolina. The customer service and professionalism is excellent. Be sure to check this Enterprise out for all of your rental car needs.

Ashley Jones: Emerson was fantastic and super helpful!

gmanrocksteady: Unorganized, my insurance called and had a reservation number and they said they never got it didn't have no vehicles available, and then one finally showed up.

Aaron Snead: While the Apex location was great to work with and tried their best to make the best out of the situation. However, most other locations were not helpful at all. The AWD Pathfinder had issues from the time I got on the road for a long trip. A light on the dashboard indicated that the vehicle had been in an accident, cruise control didn’t work, driver side window didn’t roll up on its own, and the truck needed help opening and closing. I was told by customer support after two different calls as well as the Apex location to swap it out on the road at another location. I called six locations and only one was helpful (Lee in Richmond’s downtown location) but they didn’t have the vehicle we requested (AWD as we were headed into the mountains with snow). The airport location in Richmond was by far the worst experience due to the lack of professionalism. This made us extremely late for our check in that evening.In the future, I could use them again but given the fact I was a paying customer with all these issues and it wasn’t made right, I’ll try Budget, Avis, or maybe Turo next time.

Beth Price: Great service! That's Jacob, you saved the day!!!

Erik Walker: friendly, easy to find location with good selection of cars

Raj Vaidya: My car needed some repairs at Caliber Collision in Durham. So this Enterprise location had a partnership with that collision center.Once I dropped my car off at the collision center, a kind rep from this Enterprise location was already at the site and introduced me to a very comfortable 2021 Subaru Forester.The experience was great, and my conversations with Emily and Jacob were always wonderful. This location is flawless when it comes to top tier customer service.While my rental was covered through insurance, I would highly recommend renting from here if the price is within your budget.

Ayusman Mohanty: Best Place To Rent A Car

Anurata Hridi: There are not a lot of options of vehicles, but the staff are helpful.

Asia Minor: Amazing service thank u guys "Emily "and Joshua" for amazing service absolutely the best service from any enterprise I've been too ..

vishav Priya: Bad quality of cars, arrogant attitude

Tomera Cobado: Worked with Emily, she was very kind and got me in and out in a timely manner. Vehicle was all ready to go when I arrived, I appreciated that she did a walk around with me before I left in the rental.

Tamer Ceylan: This Enterprise branch provided excellent service to me. I dealt with three people total. Emily was very helpful and professional over the phone and in person. She really cares about customers. The gentleman who handled the paperwork at their office was polite and efficient in handling everything. Finally, when I called the branch about a question after I returned the car, the lady I spoke with was great too in answering my question. Their office is quite comfortable. My experience with them was very positive.

Filipp Nesterov: Very convenient and quick pick up and drop. Nice staff and very good cars.Very close to the airport - just 7-10 mins on Uber.

John Pinero: Emily was a great help with my rental at enterprise

Sharon Bradwell: This location is convenient, fast, curious, excellent customer service and provides great competitive prices. You can also leave your vehicle.

Roy Pittman: had appointment on Tuesday then tell me no car available until Thursday. then Thursday car still not available. Then they give me a second class ford fusion. that's not any good. They need to treat their customers better...

Selene Beltran: Great service.. Shout out to Emily who went out of her way by meeting us at the airport to return a forgotten item! Thanks so much!

King B: EMILY WAS ABSOLUTELY AMAZING. Highly professional and attending. 10/10

Rod McKinney: I received a vehicle with greater than 58,000 miles on it, the brake rotors were warped and the transmission was acting up (super hard shifts into lower gears). Worst car I ever rented from Enterprise.

nikki drayton: This office was orderly, clean, and efficient. They have a great system in place to get customers in and out. I am grateful Kevin and the rest of the team were there to assist me with my rental.

Davis Jebaraj: Rented a car with Enterprise for several weeks and they were very helpful and the car was great.

Jonathan Boeke: Emily, Kevin, and everyone else we worked with at this Enterprise location were friendly and accommodating. They are creative problem solvers. We really enjoyed working with them, which is uncommon for a line of business that is typically transactional and unmemorable. Keep up the great work!

Kris Kris: Great Great Great! Had a flat tire they immediately put me in a new car! Loved it! Everyone was so friendly and very professional! I rent from Enterprise frequently from Cary (Maynard Rd) I will make this location my go to as well! Thank you all!

Richard Harper: It is always a pleasure doing business with the true professionals at Enterprise.

Mishue Graves: Samaria’s McNair had excellent customer service-he was efficient and professional. He was also very very friendly and pleasant to work with- outstanding customer service

Billy Stevenson: It was great

Gerry R: We rented a 15 passenger van for a family reunion trip. The staff was excellent , the van performed well, and everyone was able to enjoy the trip and all the places we visited. A very nice experience.

Jordan Rugado: The staff is great and friendly. They gave me an option to downgrade to the vehicle of my choosing which I appreciate. Overall just really seemed like they CARE

David Knox: Excellent service

cynthia keith: Quick rental and Casar was really great

Leonardo Cicerone: All the staff there is very nice. I don’t know where they get these kids from but I’m happy to see young people with these attitudes.

Chris Morton: They were ready promptly at 8am, very polite and accommodating for our nonprofit group. The 15 passenger van was modern and clean inside and we were pleasantly surprised to see it had Apple car play. Will use this location again.

Keith Freeman: As always, the folks at Enterprise treated me very well. They make the process so easy.

Tristyn Card: The team is fantastic, thorough and truly believes in customer service. Highly recommend!

Brian: Great staff, excellent service! I was a little early for my pickup and they got my rental ready for me in just a few minutes. Thank you!

Roman Al Saikat: Easy processing, check in and check out. Convenient and can be dropped in anywhere in the US. But I don’t like their strategy to take multiple bookings for the same car. Last December, we booked a 15 seat passenger car and they confirmed us but when we went to pickup the car, there wasn’t any 15 seat or 7 seats car. They offered us 3 cars with 5 seats which was impossible because we didn’t have 3 drivers. They should take this matter seriously and only take the reservation when the cars are available

Seth Mauseth: In the last visit, they didn't have a car for me but these guys are great and I love doing business with them.

Tristan Walker: It was a great experience from top to bottom. Chris Flemmings was excellent and made everything easy. John Baker came out and make me feel at home. Perfect customer service from this branch.

JAY FLIPPEN: Great customer service was very pleased with everything

Kristen Solis: Reservations don'"t matter here. Beware. Reserved a van for 3 days. Came to pick it up and no available vans. They claimed they left a voicemail about the issue yesterdsy but they did not. How can you make a reservation for something then if its not really going to be available? My husband had to take the afternoon off to make the 1.5hr round-trip drive to the airport to get a van. Very poor service.

Mike Walston: Great service, sincere customer follow up from Dillon made it even more impressive. Nice to know some businesses still care !

A B: I love this enterprise. I have rented from here from years. Always EXCELLENT customer service💪💪💪💪💪💪

Sabrina: My local Enterprise team rocks!

Dennis Demers: Always go above and beyond

John Lane: Bad always out of cars

Stair “Stair Pros” Pros: Friendly staff. Vehicle was better than my own. Wait was not long at all. I did not spend more than 3 min in the waiting area. Will def rent from this location again.

Sravani Kadiyala: Nathan is the problem at this store. He is racist, does not respect customers and uses his weird sarcasm that is not good for anyone. Definitely will never do business here again, and suggest anyone who do not want a bad experience to not go either. I definitely can see his behavior blowing up on his own face one day.

Mohammed Mira: Don’t rent a car from this location. Customer service is terrible!

Tracey Parton: Enterprise was AMAZING! I had a horrible experience with Thrifty at RDU, we had everything booked and ready to go for an important trip and ended up being told we couldn't rent a car without a flight out. I was panicking to find a car to rent within our budget to pick up as early as possible because we were leaving in the morning. Enterprise was SO EASY!! The staff was kind and helpful we were in and out in 5 minutes! I was really shocked considering the hassle I went through the night before but so relieved. Highly recommend Enterprise!

Andre Marshall: The sales reps were wonderful, and understanding. The place was clean as was the vehicle. The people their make you feel at home. That take care of business

Jackie Tapp: The new management and availability of vehicles was a delight this year. Nathan, the branch manager assured me that things would be much better than from my experience in 2022 at that Enterprise location in Apex, NC. He was correct, the vehicle I got was clean, comfortable, and with his dedication to his position at Enterprise,,,my experience this year was completely satisfactory. Thank you!

Manolo Azcona: 1303 E William st Apex this store needs a better manager with a different way to treat customers I went to pick up a rental by insurance claim and the store manager have no professionalism at all rude racist and no manners to treat employees and customers

Joe C: Service at this location is always top notch. Staff is always friendly helpful and professional. I’ve been renting vehicles here for years and never had a problem it concern . Highly recommend!

Tobias Bridges: I've renting from Enterprise in Apex, NC a few times now and they have been just great to work with! They always have my car ready and if not, they provided an alternate at the same cost. Very friendly staff and transactions are quick and easy. Thanks Again!

Katrina Kinlow: The best place and price for rentals. I only come here:)

Dina Conley: Fantastic service today. We needed a larger vehicle to take some stuff to the Salvation Army. They had a mini van available for a very reasonable price. The associates were kind and professional. We’ve had terrible experiences here in the past but decided to give them another chance. We’re glad we did.

Laxman Godthi: Staff is great, responsive & so supportive

Holly Andrew: The most amazing staff ever! I have unfortunately had to rent for a couple months now due to my car being in the shop, but every person I've talked to on the phone and in person is so kind and helpful. Everytime I come into the location, the Manager Mike/Mark (?) and another staff member, Claudia have always helped me and they have turned a really stressful and frustrating situation into a positive one. They make it so easy and fast. I will always come back to this location because of them, they go above and beyond customer service. Thank you so much!

Tony Laws: Reserved an intermediate car for pickup at 1 pm through my corporate account. At 1 pm the car was not available. They tried to put me in a compact at the same cost. Car was too small. They said I could wait since intermediate car was getting oil change and would be ready in 10-15 minutes. After 15 minutes they had not even started on the car’s oil change. They then put me in a suburban. The vehicle had obvious damage on all sides and was dirty. I had to get back to work so I took it. My trip cost $100 in fuel when the car I reserved would have cost less than half of that. I am a member of their customer loyalty and before Covid I was platinum. Think I will rent from somewhere else from now on.I sent my rental agreement as requested by the company and then received an email that said that they had closed the complaint. Enterprise used to be my go to for car rental, now I will go elsewhere. And I do know enterprise owns other rental companies. I will avoid them also.

Mika Tucker: Everyone was extremely helpful and attentive! Will definitely be returning if needed!

Debbie Morrison: Fast, efficient rental and return. Very pleasant staff and great vehicle.

Truth Matter: After I involved a higher rank manager in Enterprise. The Problems was solved. (long story).I appreciate It.I had good expirence.

deepak raj: Friendly staff and good service.

Nilda “Nykky” López: Great service.

queensizzdiva: Returning the car to the airport was a breeze it took less than 2 minutes

Angela Ford: My friend rented a car. Took to long to get another car. The one we had gave us trouble.

Melanie Woods: My mom rented a car from here when she flew in from Texas. Of course, when she went to pick up her compact car, she had reserved weeks earlier, they were all out and only had big SUVs available. They gave my mom a new Toyota Rav 4 instead. On the second day of the rental, it quit working, just died, in the middle of an intersection. Luckily, she wasn't hit. After a few minutes of sitting there with people honking and yelling at her to get out of the way, it all of a sudden started up and took off. Almost causing her to hit other drivers. Some of the lights on the dash board started flashing, and the vehicle started making some noises. Thankfully, she made it back to my brother's house and called the 800 number. The person said they would send a tow truck to pick up that vehicle and bring her another one. After calling 4 more times, waiting 24 hours and missing several graduation events for my niece, a two truck arrived around 9 pm on Saturday night. The tow person didn't tell them his name or give them any paperwork once he picked up the vehicle. Needless to say, another rental car was never brought to her. My brother and I had to rearrange our work schedules to make sure she could get to where she needed to be. On Tuesday, when i was taking her to RDU to catch her flight home, we stopped by Enterprise to see what was happening with the broken down vehicle and inquire as to why another one wasn't brought to her as promised, we were told by the manager and assistant manager that that wasn't their problem. We were told that when you call the 800 number, you are getting a representative located somewhere in the world. There are no phones at the franchise at the airport. Needless to say, the vehicle wasn't towed back there, and they have no idea where the vehicle is. The manager took my mom's original paperwork and told us they would find the vehicle and issue her a full refund. Of course, five days later, and she hasn't heard from them. I gave them my phone number as well. I haven't heard from them either. The customer service is non-existent. Now, my mom has no paperwork to refer to when she calls a random customer service agent somewhere in the world to get help to resolve this issue. I don't understand how a rental car agency can lose a car, tell a 76 year old woman it's not their problem, and not reach out to follow up with her. I do not recommend using this rental car agency as they are only friendly when you show up to pick up your vehicle and they take your money.

charles fournier: The service always makes this place what it is

J P: Made a reservation with Budget (which I’ll never do again) got to the airport and they wouldn’t accept my debit card. Took the shuttle back to the airport and while on the way called enterprise. They took excellent care of me. Got me a nicer car and it was less expensive. Got to enterprise and the wait was maybe 5 min got the keys and on my way in less than 15min. They saved my trip! Employees are polite and helpful. Will definitely be using Enterprise in the future. Dimitri helped me on my way out as well. Top notch guy.

Aaron Gustafson: Warning 400$ deposit. Rude front desk staff. Did not make the beginning of my trip any more pleasant

Zach Karp: Easy, clean, straight forward paperwork and very kind staff and shuttles.

Carsten Mølsmark: Fik en meget beskidt bil.Ruderne var med snavs både indvendig og udvendig.Sprinklervæske var der heller ikke noget af.Virkelig en dårlig oplevelse .

Nic Little: Raleigh Durham International Airport Shuttle takes u straight there.

Brian Haines: I rent here all the time and the entire staff is always super friendly. I highly recommend.

Dean Brink: Fast at the counter. Ordered a compact. When I went to receive my vehicle I was told to pick what ever I wanted. Explained Location rarely has compacts. Had a new Lexus suv. Over the top upgrade as I was only there overnight. Fast turn in. Easy shuttle. Overall great experience!

R C: As a solo female on this unexpected trip, I could not have been more impressed by a rental car establishment. The staff was outstanding and treated me like I was their only customer during a very busy time of the day. It took 15 minutes from standing in line to sitting in a very clean car with a cold water bottle offered to me by an enthusiastic and cheerful lot attendant. I will definately choose this agency on my next visit. Thank you!

Marshall Clark: Had a luxury rental that had a flat tire while in Cary, NC. Waited over 4 hours for assistance. They sent an elderly man in a station wagon. He didn't want to get dirty changing a tire. Wouldn't put the flat back under the vehicle. He threw it into the back of the Infinity damaging my expensive equipment. Went to RDU AIRPORT Enterprise as instructed to swap vehicles. They had LOTS of equivalent luxury rentals, but said all were reserved, leaving me to further damage my stuff trying to pack it all into the back seat of a Chev Silverado! BAD SERVICE!

Soule Man: great and easy experience

Haley Rohac: This was my first solo trip and my first time handling a rental car by myself and my experience with this location was fantastic. Check-in was super easy and straightforward. My car was fully fueled, I was upgraded to a different vehicle free of charge, the charge(s) were explained to me thoroughly. The car was very clean and I had no issues the entire time I rented it! Finally, Dimitiri assisted me with the car return and was kind, helpful, and efficient.This advice has nothing to do with anything negative that happened with this location, but I just want to remind all of you that it is common sense to take pictures of your rental vehicle before leaving the lot just in case you go to a location that isn't as fantastic as this one and they try to hold you accountable for damages you did not cause.I would definitely rent with this location again!

Michelle Brown: I have been coming to this location for years, every time I visit my family. They always give great service and make me feel like a valued customer.

John Smith: I would give them 0 stars if I could. They are non-responsive and try to over bill unless you call them on it. I would never recommend renting a car from Enterprise. Avoid if at all possible.

stephen samuel: Good customer service. Quite a few people came in at the same time. Service was quick and professional. All the employees were welcoming and professional. They also had a goid selection of cars. Thanks for good service after a tiring flight....

Bridget Musleh: Charla is THE gal there; she’s so bright and easy to interact with, on top of knowing her job incredibly well. She was super helpful in trying to get my reservation going even though their systems were running a bit slow. AAAAAND she got me a free upgrade! Love this location and everyone there, will continue to rent through Enterprise.

Shay Williams: Amazing service! I’m a very consistent customer and they always aim to please !!!

Sarah Tharrington: Josh and Jorge were great, they really took care of me.

Carolyn Sampson: My experience using this location and with staff interaction was GREAT!

Mariss: I had a wonderful experience at the Glenwood Avenue location. 5 stars across the board. After experiencing a fender bender here in the great south with wildlife amongst us, AAA Insurance scheduled me for a Priority Pass Appointment on a Monday morning. I was initially scheduled for a pick up from John's collision office but the owner knew how busy enterprise was and decided to drive me and another customer over. Susan assisted me and reviewed what models were in stock. I initially requested a Nissan Sentra or Dodge Charger Sedan. I also confirmed with her that I wanted to stay within my policy's daily allowance. She showed me a 2023 Mazda CX5. I found the vehicle too large for my needs and asked to see other options. I decided on a electric blue 2021 Ford EcosportCompact SUV. I love a fuel efficient vehicle, so this was perfect for my needs. The car smelled new, did not have cigarette odor and the entire was spotless. I enjoyed the keyless entry, Automatic engine shut off, cap free gas tank, comfortable stain free seats, amazing fuel economy where $30 fills up the tank. The collision shop originally promised the repair would be only a few days but I had the car for over a week's time. I am not a fan of FORD but I really enjoyed my EcoSport. When it came time to return the vehicle Josh was wonderful and assisted me with the return. Caesar drove me back over to John's Collision and I was on the road again.The customer service at Enterprise is unmatched. I will definitely return for my rental car needs. Prices are affordable and the selection of vehicles was spot on for me.

Bryan Tomlinson (BTDesigns): Great location and staff

Bryan “DigitalB” Tomlinson: Great selection of vehicles

Herbert Parks: Excellent experience with the team here at the 9009 Glenwood Rd location. They always take care of me! Definitely recommend this location!!!

Brandy Stewart: I don’t think this car should be a rental. There is a warning light constantly blinking and beeping that the drivers door is open even though it isn’t. The car smells like someone smoked in it. It was this car or one with visible stains on the seats. It’s just gross but we needed a car right away.Update: This location has good customer service and corrected the situation.

Meditative Citrus: Excellent service, thank you!

airplane pilot 4000 ryan the pilot: They answer the phone and put it down. Terrible customer service, go elsewhere please.

Sherry R: Friendly and helpful staff. Got me in and out and on my way.

Zaid Sammour: Bad servicesBroken carsEmployees don't know how to treat with the customerI don't advise anyone to go to this location because they have the worst service and cars in the world

Ade OpOire: I was called by a representive and told he would get me financed with 1000 down if I came from another county.I rented a car to meet the representative the next morning and he was a no show.Then I was told I needed a higher deposit.Worst experience ever.

J W: DO NOT rely on this location if you have to be somewhere on time. Had a reservation for 2 weeks. They called to confirm the afternoon before. I get a ride to the location only to find out they have no cars. Literally stranded at the Enterprise lot.

Marsha Lee: I Rent from Enterprise almost all the time the service is great. If you have a problem with any of their vehicles, they will accommodate you with no problem. The staff is customer friendly and polite.

Lucinda Sharpe: First time renting a car. All the staff is very polite, professional, and patience. They took time to explain a concern I had. Kendra picked me up from the collision facility,and made sure I was pleased with my renter. Definitely recommend this location. Thank you All for what you do. Respectfully, Mrs. Sharpe

vince “vincenzo”: I cannot express my disdain for this location enough. I’ve rented from numerous locations dozens of times with no issues but for whatever reason this location decided to be predatory with how they handled my rentals. Due to my work I require a rental car that is covered by my company. For my protection I video record each rental inspection.Upon returning the vehicle, Enterprise tried to charge me for a cigarette smell and dirty vehicle. Thankfully I had evidence this was not the case and that this issue was on them. They tried to push the issue and were proven wrong.Another time they attempted to charge me for a ding on the vehicle that was already there when I rented and the paperwork proved them wrong. Maybe this is why they have attempted to push their insurance when I rent. After these interactions I have decided that I am much safer and much more welcome at the Apex location or any other location.As a customer who used to rent weekly from Enterprise, the experience at this location made me use other rental services

Dom: Helpful with extending my rental and great service

Juber Souza: Very good service!

Juan Torres: Starting off walking into the office was a the perfect nasal experience for the senses after a 2 hour flight and a smelly Uber the office was clean and inviting. Kendra was on it from the moment we walked in and worked with us to get us going into a vehicle right away. Got a great clean car better than what we expected based off reservation. Austin the other team member at office was professional and inviting. We appreciate the start to our journey around Raleigh and The “Quay” and the vehicle will be perfect for this road trip.

sharon hill: Excellent customer service, knowledgeable technicians, responsive to all questions, pleasant attitude, fast paced environment but Zi felt cared for.

Pansy Mcleish: Nicole, customer service representative was extremely kind, patient and friendly. He took the time to explain all my options and send me off in the best ride in only a few minutes. I truly enjoyed the experience and definitely will go back to Enterprise on Page Rd extention.

Harold Brooks: Great experience with Enterprise Rent-A-Car. Everyone is very professional and courteous.

Lynn Defoe: I was having alot of difficulty finding a car to rent i went to this location and they had me set up and i drove out of there 5 minutes after i got there the team was so nice and professional this location is an hour from my house and i have a couple in between i will drive this distance in the future every time i need a rental because the customer service is fantastic

Kamillah Grant-Crawford: Rude! Unprofessional

Kayla Hawkins: Our experience at the 1606 page ext location is always great! One reason is because of the customer service given by kumar at the front desk. We have never had a bad experience with him. He makes sure me and my husband are well taken care of with our accommodations. There are plenty of enterprises in our area but we always will choose this one!

Sherry Poret: Car wasn't cleaned very well but was great on gas and they did what they were professional and helpful.

Sun Shine: If I could give less than one star I would!! It is impossible trying to get the name of the area manager so you can provide feedback for two of their rude workers and to obtain basic information of the process. These two workers (one manager and his side kick) ruin it for this location!! ... He is a Manager - I think his name starts with an A (trying to get the name is impossible) he is horrible and he destroys it for the entire location. If you go here be prepared to receive bad customer service, aggression, bullying and a negative attitude!! Avoid this location if you want a good experience. This manager does not represent the Enterprise brand or values!! Leadership definitely made a mistake when they made him a Manager. There used to be a young African American Manager that was awesome! This new team ... No good at all!!! I was able to leave messages with their executive leadership team like Chrissy T. Adamson B. and Shelley R. and provided the experience with the hopes that they can understand that the lack of professionalism does not align with their values. I am a customer that has a relationship with Enterprise, rented from multiple locations, never had issues with their policies, cost and staff until the encounter with them. Sad!!

Todd McCauley: It’s all about customer service. The Customer service I experienced was top notch. I was greeted and on my way in ten minutes. I will be back.

Nina Paige: I just love their customer service and support! I ended up purchasing the car I rented for two weeks because my car was in an accident and totaled! Nissan definitely owes them some money!

William Champagne: Very happy with the service, communication and professionalism.Super convenient that it is located next to the Hendrick Collusion Center.I felt that I was very well taken care of and was grateful for everything that they did!!

Deanna Townsend-Smith: Great customer service and always willing to go above and beyond to assist me.

Stephanie Sawyer: I haven’t always enjoyed the customer service interactions that I’ve had in the past with Enterprise. However the sales rep (Kamar) has gained my support again. He was so courteous and attentive. He made sure I got the best vehicle for my needs and he made sure I clearly understood the paperwork and process. Kamar provided stellar service and I would definitely come back and hope to work with him again. Kudos to Enterprise for hiring such a gem.

John Sung: This is the only enterprise I’ll ever use.1) staff is friendly2) staff works with you (I forgot I had a reservation once and they held it for me even though I was late)3) it’s attached to a body shop so if you’re ever in a wreck you can just go next door thru insurance4) they have a locked and fenced lot in case you need to leave your car there overnight.100% recommend and I will only be using this enterprise.

Demya Andrews: thank you KAMAR MCLAUGHLIN for your professionalism and GREAT CUSTOMER SERVICE every time I come to enterprise on Page Rd. you always show kindness and compassion during my rental experience. you also keep me informed and go ABOVE AND BEYOND each time.AUCY is also an employee at enterprise. he is very attentive and took time to listen and address all my questions.

Jarrod Williams: This Enterprise Is One Of The Worst Companies To Rent From. It Was Said You Needed A Major Credit Card To Rent From Them When In Actuality If You Live Within A 50 Mile Radius You Are Only Required to Have A Bank Issued Debit Card. I Went To 3 Locations And Still Wasn’t Able To Get The Rental. I Was Told By The Last Place I Wasn’t Able To Get One Because I Had An Attitude Towards One Of The Employees. If You Wasted Time, Gas And Was Late For Work I’m Sure Your Attitude Wouldn’t Be The Best Either. I Don’t Recommend Enterprise As A Rental Company To Anyone!!!

Terrence Brown: Use to be a regular customer. Completed my surveys regularly. Because the manager is bad at his job the district manager calls to tell me in so many words "to find a location to make your experience better"...I would say train your employees not turn away patrons. If you have options instead of here choose those.

Monica Taylor: Enterprise is next to the Hendricks auto shop in a little suite. No signage by the road and the street name is obscured. Navigation kept being thrown off and we ended up driving all around the area🙄🤦🏾‍♀️

ms Mayes.: The manager was very nice young black guy. Allstate didn't hv my reservation listed. And he worked with us. No issues here. FYI Nissan kick seat doesn't lower it's not electric and I'm tall 🤣🤣🤣

Desmond Barnes: The worst customer service you can imagine. Over an hour late for a vehicle drop off, rude management, and misleading information regarding what vehicles are available.If you have the time, drive an additional 15 minutes in any direction and purchase your rental from a rental company that values your business.I should've just rented my car on TURO to support a local business versus a chain with terrible service, and car options.Worth re-stating that the customer service at this location is the worst I've ever experienced.

L Faith Birmingham: Though my reservation was set up as a PICK UP at my home address by 5PM (as confirmed in email with confirmation code), when Enterprise had not arrived by 5:30PM I called the Creedmoor location. I was then told my reservation did NOT show a pick up at my home address, instead only showed I would be picking up car by 5PM at the Creedmoor location! That was a patently FALSE statement as my email confirmation & itnerary details show it was scheduled as at pick up at my home address!Next the agent at Creedmoor Rd said it would be sometime late tomorrow afternoon 5/9/2023 before the reservation I HAD made for 5/8/2023 by 5PM would even be possible.. Don’t advertise & schedule what there is NO intention of doing !

Amir barakat: Pathetic how they pick up the line then put you on hold. What kind of customer service is this???? Never calling this location again

SWATDOG: I sat in my first vehicle and drove away. I had travelled approximately 1 mile down the road when the overpowering odor of smoke caused me to turn around and return the vehicle. I was given a Camaro next, which caused me trouble all week. Dirty, the windshield inside was so smoke dingy, it was really hard to see whenever it was sunny. My last 4 rentals from enterprise have either been dirty, smelled like cigarette smoke, marijuana, or just in poor condition. The manager was nice and respectful, but the car’s condition each and every time has been terrible. I recently received a significant promotion where I’ll need to rent at least 2 weeks a month, but unfortunately I think our company will need to change rental car companies ASAP. That’s a shame because enterprise is 1 mile away.

Gsentinel “gsentinel”: Kendrick Jones (Assistant Branch Rental Manager at the Creedmoor road Raleigh NC location) was the ultimate professional and made the automobile rental process quite seamless and very easy and efficient. Enterprise should be proud to have a staff member with such business precision!👍👍👍👍👍

paul anthony: Tyler at Creedmore was friendly and helpful.

Terry Thomas: Just called and waited for fifteen minutes for a rep to answer and lie to me that they didn't have any cars to rent for a week, the enterprise app says they have several.

bryant allen: They need 300 plus the weekly rental. You might as put down a down payment on a ñew car instead of renting from them. Just because they don't know bad apples. Now no one can rent a car just to go to the beach or pick their kid up from out of town. They need to start making negative stars

Dione Williams: The Creedmoor Rd branch of enterprise was spectacular. I got picked up by Iris from a car repair shop and was expertly treated. The car was new and clean. Branch Manager Morgan was very runs a great branch. I will definitely rent from Creedmoor Road Entrtprise again

Tomas Miro: Was asked to provide proof of insurance otherwise would be required to pay an additional $20 a day for the comprehensive coverage. This is not a legal requirement

SUGAR DADDI: Good and affordable prices

Erica Gorham: My experience was absolutely amazing Sean helped me so much! I didn't realize that they closed early on Saturdays I went in a few minutes before closing. They didn't have the vechile I requested but Sean was able to get me in something similar which was fine with me .The customer service was amazing . I will definitely be arepeat customer!!!Thank you Sean!!!

Damian Marynski: Very reliable, and friendly staff. This Enterprise location was able to get a car for me the same day that Avis cancelled my reservation, just a day before leaving for a trip.

Steven Skipper: This is the best Enterprise location I have ever rented from. I rent from them once a month, and they always have the cleanest selection of vehicles and the most outstanding customer service! The team at this location works endlessly to ensure you are fully satisfied and taken care of with the best deals possible. Although this is not the closest location to my home, I will always return here to get my rental cars!

Eric Meyers: I had an administrative issue with an out of state rental, and l had the pleasure of dealing with the manager of this branch, Morgan. Although she was not able to resolve my issue herself, she did all she could by making phone inquiries to other branches and directing me to resolution of my problem. What was profoundly striking, she was so very personable and extremely empathetic with me and the all other customers l watched her assist. She has the highest understanding and application of customer service l have seen in any Enterprise branch.

Steven Scofield: Great experience. Morgan is a customer service champ!

Ariel B: Wow! Some of the best customer service I’ve ever received, both over the phone and as soon as I walked in the door. I can’t say how kind everyone was! Picking up my car was easier than I could’ve imagined and I was treated above and beyond any expectations. I can’t recommend this location enough!

Anthony Rice: Kevin, Quan, and Morgan are the best! There were a few complications with my rental, and these three were there with me every step of the way. Very friendly, will always use this Enterprise for renting.

B Cole: Morgan was nothing short of amazing as well as the assistant manager. I definitely recommend this location.

Leah Vann: Quon gave AMAZING customer service. He greeted me at the door with a huge smile and bright eyes, it was so welcoming. The process to get the vehicle was a breeze thanks to Morgan. Your team at this branch is phenomenal and just for that I will be returning for rentals in the future. Thank you Quon and Morgan!

Mary Katherine Fagan: Kevin was extremely helpful and professional at Enterprise Creedmoor — I’ve been going to this location for a few years and he provided me with the best experience yet. I was in a pinch for an SUV after the holidays and he truly came to our rescue and made things happen when other locations refused to go the extra mile. You were a lifesaver, Kevin! Thank you SO much! We will be returning to Enterprise Creedmoor because of you.