Best Equipment Supplier Cary Near Me

Alexander Gagliardo: Lots of equipment and some smaller lots of plates, knives, kitchen tools, etc. Maybe 70% used, 30% new. Felt very much at home browsing around and the owners seemed ready to talk and help me if I needed it. Inside was clean and abundant. Highly recommend giving these guys a shot.Thank you again!!

Abderrahim Ermaidi: Great customer service, best prices

Olympus_Travel: Great prices and selection even for home use equipment.

Catherine Kim: I recently sold some machines to this place and they took good care of them. The owner is very nice and knows what he's doing. If you want to sell or buy used restaurant supplies, try this place. He is good to have a business with.

Danielle Perry: Had everything we need and the prizes were good. Aziz was very helpful.

John P: The equipment they sell is cheap no name brands and break down on a regular , they are shady people to work with . Do your research before you buy here.

Tbird 66: They do not have everything you need. But new or used, their prices seem phenomenal. Things I could buy there I would check there first. Quality for great prices.

Nancy Abasolo G: Obtuvimos lo que buscábamos, rápido.

Cypress: DEALS! TONS OF THEM OMG! Seriously awesome place. So glad I went there.

Cocoa Cinnamon: We have been working with Aziz and his team for 3 years now. They handle our refrigeration and equipment needs in a way that goes above and beyond. We consider Aziz a long term part of our team that is required to run a good business. Aziz is fair, thoughtful and skilled and as a restaurant equipment dealer and contractor we are grateful for him and his team.

Jason Yassin: Very good customer service, good equipment, fair prices , very satisfied with my service and equipment thank you for AZ and Richard

Amanda Stewart: In the last month I have purchased two items from these guys. Both times they have been amazing. They delivered both pieces of equipment and helped me fully place them in my kitchen. Ask for Richie he's awesome.

Rich Sibincic: Great place to get affordable equipment at a fair price without any hassle!

Omar A.: Staff went out of their way to help me find what I needed. Purchased and ordered both used and new equipment - no headache, very reasonable pricing. Highly recommend.

Charles Penepent: Great price great service great equipment a pleasure to deal with thank you

Cesar Gonzalez: Very reasonable prices, and what I like the most is that they give you a warranty on used equipment.

Ty Carethers: Great quality and service! Delivered same day, thanks!

john blythe: Friendly staff and great delivery. I am a repeat customer and will go back for more.

John Damiano: Very nice helpful place.

Kathy Schoeneck: Great customer service, I am a repeat customer and equally as satisfied!

Jeanne Newton: My service technician, Matt did a great job! Very courteous, and knowledgeable! While also providing great service!

cynthia sims: I've never had any problems with AdaptHealth-Family Medical, I have oxygen and cpap. Service is always friendly, delivery prompt. Basosa is very helpful with placement of tanks and changing the gauges.

Jo S: Dyana visited with me today. Served 27 years and has been with Family Medical as a Respiratory Therapist for about three years! After her visit my husband and I realized she is by far the best that has been in our home in almost a year! She was so thoughtful, thorough and really seemed so interested in me and my care. Her appearance was immaculate - which hasn’t been the case with all of the reps. 💯 10 Stars!

Sharron Adelmund: Very good on explaining everything it to us. A very nice gentleman and very informative.

Marcelo Nicolozzi: Excellent support and presentation

Martha Cook: Everyone was very healthful because we knew nothing about cpAt machine. But now I feel like I’m doing good.

Cindy Young: Family Medical Supply was a great local company until they were bought out by Adapt Health in August 2020. Since then, the quality of service has plummeted, and now when you call, you can't talk to the local store - you get an out-of-state call center. I've been a physician in Cary for 18 years, and this is easily the worst DME company I've had to deal with. I've sent orders for multiple patients which have been either ignored or lost completely. Currently have an elderly paralyzed patient who needs a hospital bed, and Family Medical Supply delivered a mattress but no bedframe. Seriously? Do you expect that the patient is going to lie on the mattress on the floor? The original prescription for a hospital bed was sent OVER ONE YEAR AGO, I have also sent duplicate prescriptions, and we are now calling weekly only to be given the same excuses every week. Truly extraordinarily incompetent. If your insurance allows you to go literally anywhere else, I highly recommend you use a different DME company.

Tova Arnold: The entire staff were friendly but miss Cassidy was very knowledgeable, funny and friendly but most importantly she obviously loves her job. I'm excited to go to sleep Thank you !

Mike Rich: All seem to be carrying Cassidy was very thorough and knows her products. Very caring and open to you calling her with any questions.

Walter Haskins: Service could not have been better!

LaDonna Holloman: Very prompt and polite. Answered all my questions.

Hunter White: Avoid this place and their overpriced cpap machines that are super uncomfortable. They continued to send me bills and sent me to collections even though I never started using the product. horrible customer service too.

tammy fingado: Chris is always kind , efficient,and knowledgeable with equipment. Doesn’t complain about his job. Carries and lugs my tanks up and down my yard. Keep up the great job!

Pamela Jones: Family medical supply was courteous and fast! Thank you!

rj beck: Everyone went out of their way to get me set up and going with my BiPAP.Cassidy was the topping on the cake a great teacher and a very nice person

Steve Peck: Family Medical Supply gave us very detailed information about how to use our machines, how to get used to them and answered any remaining questions we had. By having several of us at a time, we were able to help each other a bit, and be helped. I'm sure it made the company's efforts more efficient as well. The insurance requirements and practices were also laid out well.

Nettie Alston: Vent check with Kimberly went well today. She was on time and courteous as usual. She promptly performed her checks on my equipment and asked if I needed any supplies. She explained the new filter she placed in my machine. It is great having her as my technician.

Rose McHale: We get my husband’s oxygen tanks from FMS. They deliver the same day and are always professional and responsive. I highly recommend this company.

Kimberlee Raper: Device was delivered promptly to patient’s room. Technician was pleasant.

jcconway: Be careful when ordering a CPAP machine here. The local Family Medical Supply staff is nice, but they are owned by big health company called Adapt Health. I was told that insurance would cover a big portion of my machine only to learn later that was not true. Also, Adapt Health will try to convince you to buy supplies for your machine that are excessive and double the cost of what the same items cost online. Also, their billing process/invoices are confusing. Amounts billed each month jump all around, and the invoices do not make clear what items the charges relate to. I have a new machine, which is working great, but I paid way more than originally told and had to ask several times for Adapt Health to stop calling me to ask that I order more supplies, which again are ridiculously priced. Make sure you get in writing EXACTLY what your machine will end up costing out of pockets and get them to provide the insurance company pre-authorization and details of exactly how much they will cover. If they can't guarantee it in writing, expect to pay way more than you are told up front.

Nora Jean: Stall's has the most kind and caring people and incredible adaptive equipment! Rich, Dan and Jude have made life better for my daughter. Thank you for always being there for us.

Tom Sergi: Stalls is on point great company great people Is great service I highly recommend Stalls Medical supplies

Vera Hars: Everybody was very professional, kind and efficient. My car was ready and parked at the entrance. We didn't have to wait more than 5 minutes before I could test drive it. I had a chance to ask questions before paying.The inside of the dealership is also clean, comfortable and pleasant.

Jada Jack: love being in an accident and counting on someone to deliver ALL my equipment for me to move around but they want to cheap you out and give you a wheel chair that doesn't have a leg rest even tho you requested one because you can’t place your foot on anything, my chair shows up and it’s the cheapest thing in the world, i have taken many falls due to this wheel chair, and have to beg them to bring me leg rest and when they do they send me to right leg rests…….my left foot is the one injured -_-

D: I have been a client of Stalls Medical and Adaptive Vans since I was 15 years old. Jerry Stalls and his team go out of the way to make sure the client is what they need and it's safe for them when they receive it. I will never go anywhere else to get a voucher. I recommend stalls Medical to anyone needing mobility equipment or a handicap accessible fan or adaptive equipment in the home. You name it they take care of it and if they don't have it buy some chance they will help you find exactly what you need. I hope this is helpful to anyone that reads this if not feel free to contact me and I will try to answer any questions that I can. So I give them five stars because they deserve it and more than that but I can't give him more than that on here.i

Tracey Gritz: My experience with Stall’s has been outstanding. Keith Bullock, who has installed all of our medical equipment, has gone so far above and beyond that, when we needed some different equipment, we did not get any outside quotes as I cannot imagine working with anyone but Keith and Stalls. They GENUINELY care. They always do whatever it takes to make sure my mom is cared for. They give us such peach of mind.

Joe McGarry: Impressive facility. Experts at work, too.

Jimmy Johnson: Very good service and repair thank you very much

Kai Lan: They don't want you to use your insurance at all. So I would not recommend this

John & Lorie Codispoti: "The quality of the Bruno Elite stair lift I recently purchased isexcellent. The "shining star" though, has been the service I havereceived through Keith Bullock and Josh Parnell. Their skill set inboth installation and customer service confirmed to my wife and I that we had made the correct decision in going with Stalls Medical, Inc. for our purchase. My wife had only been to the downstairs floor once in 14 months prior to getting the stair lift. Our den and offices are down there, and it’s where we spent most of our time until she was unable to do stairs. Her living space has now doubled!"

Susan Kelley: These folks are the greatest.Knowledgeable, helpful, and very good at listening to their clients, which is not something you come across every day,as anyone with a long-term disability can attest to.The staff they attract have the best work ethic I've ever experienced in this business.They've done everything possible, and more. Have been a very happy customer for more than 10 years.

Parrott House: Had our handicap van serviced at Stalls Medical and it was a great experience. Excellent Customer service and reasonable price. I would highly recommend Stalls for any of your mobility van or scooter/wheelchair needs.

Rena Mercer: For 20+ years Stalls Medical has been there to help us jump the hurdles of living with a disability. You will not find a better group of generous, caring and knowledgeable individuals to meet your home modification, mobility or transportation needs. Special thanks to Jerry who leads with compassion and grace, and Jude who made the whole van buying process easy. He even delivered our new van to our door!! We LOVE the new wheels!!

Doug Lee: I would like to thank Keith who came out to help and fix a chair lift that is in the home of my 88 year old mother. He came the very next day and could not have been nicer! He went above and beyond!!! After Keith's wonderful service, we immediately called and cancelled a $1000 deposit from another similar company to install a whole new lift. We will only be using Stall's Medical!!!

Sean Scott: Excellent choice in sport and power wheelchair supplier! Accessibility Vans!ect ..

Gaylan Bishop: Best customer service ever. And they have on staff experts on everything they sell. I had an adaptive van, a power wheelchair, and a manual wheelchair from them. And when we took a trip to Europe where my power chair is too big for many places, they just loaned me a smaller unit for the trip.

Sky “Princess” Roaly: I did over act about my powerchair.but today i learn. I was approved for power chair . we all going through that. Crazy phase . sometimes we have be patience

Stanley J Moore: A1 mobility repairs and services

Home Instead: Very highly recommend Stalls. Several of our clients have used and also speak highly of this store. Professional and knowledgeable stuff.Home Instead Senior Care highly recommends.

Nykki Stock: What an amazing place. Always very courteous, helpful and knowledgeable. They are the best around...

Joseph Jannuzzi: Do not waste your time with this company. They tried to over bill me by almost 800 dollars. When I tried to correct this i found out they do not have an email for their billing department and they hardly ever answer their phone. They billed my insurance, billed me for the remainder, and then billed me directly for all of it - saying insurance wouldn't cover it. I would correct them, they would assure me, then the next bill would arrive completely wrong. This went on for over a year and a half. Now that I finally have a corrected bill, I cannot get a hold of them to pay it. I have called almost 2 dozen times over the last few weeks and yet they have not picked up a single time, nor have they called me back. Please explain how this is acceptable.

Robin Ladd: I wanna give a big shout out to Kathy Richardson. She is very compassionate and caring technician. It is a pleasure being under her care. I can’t say enough about Kathy. Thank you again Kathy for all that you have done for me.

Marie Rajak: Great Staff!! Very helpful when you call. IF you ever have a problem ask for Brandon he is amazing!!

James Wharton: I can’t say enough good things about my experience with this company. Kelly was able to expedite the resolution in some minor insurance billing issues so that I could be scheduled for a consultation asap. The CPAP device has performed better than I could have hoped for. After not being able to use a CPAP a few years ago, this was a very welcomed surprise.The entire process has been nothing short of stellar, from customer service, affordability, technology, demonstration/tutorial, etc,Im very thankful that my doctor recommend Respicare.

Kim pearce: Ohmigosh! Thank goodness for Daniella and Kelly. I had to return my equipment due to ill fit. And Daniella at front desk was so attentive and understood my confusion and went and brought out the big guns -- Kelly. Kelly came out with big personality and eagerness to help me. Kelly asked me questions about my sleep positions and suggested a model that was perfect for me. She helped me put it on, showed me how to adjust it, dos and don'ts, how to clean it, how often to clean it, how often to replace it. Such a friendly and helpful duo!

Jesse Olley: Getting a CPAP was a very time consuming and expensive mistake. The staff was friendly and offered lots of help.... until I needed it. Then it was 3 weeks of back and forth. No call back, no suggestions. Just lots of "do not reply" emails. I eventually returned the expensive machine I had mostly paid for. There was no interest in getting the machine to work for me, only in collecting my money. Leeann, Jessica - why'd you never call me when you said you would?

bobby cook: I met with Kelli on my first visit for CPAP today. All of the info was a lot to take in, but Kelli was very thorough and very knowledgeable of the system and helped me with everything as far as set up, selecting mask and understanding how to maintain the system. Great first visit.Thanks.

Jewell Field: I highly recommend Respicare DME Inc!Their staff is professional, friendly and caring from the first phone call to when you walk out their door.I saw Respiratory Support Technician Kathy Richardson. I cannot say enough good things about Kathy! I transferred my care and supplies from another medical supply company to Respicare DME Inc. She treated me as a new patient on the CPAP machine as I had not used the machine for at least 18 months (due to no hands on training from another medical supply company). I became frustrated and stopped using the machine.I ramble, but if you aren't satisfied with your current situation, run don't walk to your phone and make an appointment with Kathy...she is nothing short of amazing...very caring and professional. My daughter is transferring her care to Kathy as well.Thank you Kathy for your superb care today!Jewell Field

Frank O'Neal: I have used a CPAP machine for more than 10 years. I found it necessary for a good nights sleep. That being said, the vendor that I used for many years was more concerned about selling the products than providing the service. That is not true of Respicare. That is particularly not true of Kathy Richardson. She has given me time and attention that have made my CPAP experience better. Kathy is both personal and professional. Professionally she has given me the information and support that I need to have the best possible experience with my machine. Personally, she has been supportive of issues surrounding my experiences with service and problems with my machine. She is an excellent resource, and she cares about clients. I prefer to deal with a company that has a person answer the phone as opposed to a company that has a large digital menu and hides behind policies that promote sales and not service. I could not be happier with the service that Respicare provides. For me Kathy Richardson is the face of Respicare.

Brenda Mann: The staff at Respicare are AMAZING!! Brandon, Kathy, & Danyella have treated us like their own family. Their care is exemplary and is "second to none". They stand out in the medical field at the "top of the pinnacle" and....are the model for all others to follow. We appreciate them more than words can describe.

Jennifer Raynor: The staff at Respicare DME Inc is absolutely fantastic- from the front office to the individual therapists. I would highly recommend this company for all of your respiratory needs.

Jeanann Agiovlassitis: I highly recommend RespiCare DME! The staff is knowledgeable, professional and very responsive. My pulmonologist originally referred me to a different DME group and I waited several months for a CPAP machine…meanwhile, my health was suffering. When I complained, my doctor pulled the referral to the other DME and referred me to RespiCare — they worked me in less than ten days! Was it easy to get used to the CPAP machine? Hell no! But the staff at RespiCare provided me with great information, explained what to expect and answered any questions (without judgement) and walked me through any time I called. My AHI has SIGNIFICANTLY improved since using my CPAP for the last 90-days as has my overall health. I strongly recommend RespiCare!

lilpiglet2480: I had my appointment with Mrs. Kathy and she was AMAZING! She was very patient with me and took her time to go into detail about my new CPAP machine! I am new to this, but she made me very comfortable and confident that I can do this! The office staff was very friendly and very professional. I even had to call the office back to ask about how to leave a review and got the help needed over the phone! Highly recommended!

Booki S: This company blows. My doctor sent them an order 2 weeks ago. They called me a week ago to say they are reviewing paperwork to make sure it will be covered by insurance. I called them today, guess what? They are still processing. I have never seen DME supply review take so long as I am a discharge planner for a hospital. I am NOT impressed and convinced these 5 star reviews are planted by the company.Revising: I do think the initial process to start my order and schedule me was rough and inefficient. However, the actual appointment to get my CPAP and sending me supplies has been satisfactory.

Kristy Harp: I have had a great experience working with them. Kelli is amazing! She has been extremely helpful and so nice! The front desk staff were also very friendly.

T L: I have had nothing but issues with the service related to this company. My PCP sent over a referral in June and only now are they calling me with my CPAP order at the end of November. They, predictably, blamed supply shortages in August and then in October blamed my PCP for not sending the proper paperwork even though my PCP showed me that they faxed over the paperwork multiple times.The kicker is that they are telling me my insurance covers a 3 month rental to purchase. So, even though I have met my deductible for the year I will have to pay the bulk of the cost in January because my deductible will reset. They could not have planned a worse customer service experience.

Mittal Vyas: Thank you Respicare and special thanks to Mrs. Kathy Richarson for being patient with me in explaining all processes/ procedures related to CPAP. Once again thank you:)

Dennis Ayala: I love the whole staff everyone is very polite and understanding, my favorite staff that went above and beyond will have to be Kelli she listen to all my concerns and was very helpful, knowledgeable and friendly. Will definitely recommend to my friends and family.

Warren Smith: If I could give zero stars, I would. I have had nothing but trouble with Respicare since I started with them in 2021. From the very beginning, they've been a problem. While the office staff was nice enough for most of my time with them, the company must be new or they have absolutely no clue what they're doing.First, I had trouble getting supplies delivered on a regular basis. I would go months without a delivery and had to call to get them delivered. When they resolved that issue, they started having "billing issues." I had to call to request a bill multiple times. I have excellent credit, and I'd like to keep it that way; however, when Respicare failed to bill me for over 7 months, I had already depleted my flexible spending account. I paid what they said was the balance in 2021 and moved on. Given the $1,250 deductible I have, I requested in 2021 that I receive only one mask per month given my large deductible. They honored my request, if only temporarily.Fast forward to 2022 and the problems continued. I didn't get supplies again in January of 2022 and when I called the Cary office, I was told that "billing issues" were causing delivery problems. I was told I'd be sent two nasal cushions in February. In March, they continued the delivery of two nasal cushions. I called and informed them I only wanted one nasal cushion per month and one filter per month and was told the issue would be resolved. Of course, it was not. I continued receiving two nasal cushions and two filters every month. I called again and was told it would be resolved. It never was. This is predatory billing. Sending supplies not ordered and expecting me to drive 1.5 hours round trip or pay to ship them back to Respicare is ludicrous.The billing issues continued into 2022. I started calling for a bill in April 2022 for 2022 service. I expressed my desire to keep my account current and pay my bills. I stated that I did not want to receive a huge bill at once as I had in 2021. Well, that's exactly what happened. When I called the billing department in October to let them know that I was not happy with the issues I had been dealing with since I started using Respicare, I was told that I was expected to pay the balance in three months even though I was receiving invoices for 8 months. I paid almost $196.20, essentially what was left in my flexible spending account. The manager at the Cary office refused to accept the additional masks back that I had not authorized to be shipped and I was told that I was expected to pay for them. Never mind the fact that I had six masks that were unopened. I immediately canceled service. I called back to the billing department and was informed that after my $196.20 payment, my balance had actually increased! WTH? I asked for a detailed account history. I was not supplied what I requested but was instead provided a statement with a list of invoices and the amount due.My balance was $673.48 when I received the bill in late September (even though the statement was dated 9/6/2022). After my payment of $196.20 on October 7th, my balance should have decreased to $477.28…nope. When I called again, I was told my balance was now $725.94.I am in the process of filing a complaint with the Better Business Bureau as well as the Attorney General’s Office of NC.Beware doing business with this company!

David Breen: They are a horrible company to work with; they are scammers. Watch your billing!!!

Josh Goodman: Morally bankrupt company that provides pathetic construction & equipment services and worse customer service. They take advantage of small businesses they work with.They took nearly twice as long as agreed to complete my project. They left my property unlocked and unattended all the time. They ordered incorrect equipment. They installed horrible counter tops. They installed sinks with kinked supply lines. They installed floor drains higher than the rest of floor. They forgot to install outlets where electricity is required. They lied about the progress of inspections and were argumentative with inspectors. They lied about the testing and condition of equipment sold. The owner agreed to fix things and then never did. The owner, his wife, and our project manager all agreed in writing to reimburse me for specific expenses and then went back on their word and refused to do so.

GB Crush: Looking for a specialty kitchen item? Setting up a restaurant? How about you just need something different for the way you cook? This place has a HUGE selection for the budding home cook to someone who needs to stock a business kitchen. It doesn't have everything (that would be impossible) but it's worth stopping in for a look at things that run from commercial ranges to steaming baskets, from giant woks to spider strainers. Oh yeah, and they have all sorts of bar and serving wear too, plus a friendly staff!

Jason: They have added so much to their showroom, they have everything you could ever need!! for your home or restaurant, you will leave happy!

Szechuan Taste: Friendly and Helpful staffs, reasonably priced equipments

Wral: I went to this store today as they advertised used and new restaurant equipment and it was closer to my house. Please be aware that they don’t have anything used may be couple items on the wall. Everything else is new. Very expensive BTW. I always go to the one near millbrook rd. And they have almost 75% used items and at a very affordable prices. I don’t recommend this store.

Ronald Coreas: Great service

Moises Ayala: Buen lugar, personal bien amable y atento, servicio exelente.

Marissa Peraza: Excelente customer service and good prices

Tacos y Tamales: Refrigerator lasted four months then broke down.

Lowtier Computer: As a non-restaurant-owner, my stop was quick and the employees were quite nice.

David Peraza: Kevin is awesome

hemanth arimanda: I went to this place couple of weeks ago. The owner asked me to send him what I need. I did not even get a response or any other kind of information from them. I travelled 3 hrs all the way but no use. I never recommend him.

Hanadi Asad: Walked and no one to greet you or answer any questions. Finally grabbed speed rack and lady was still sitting at desk and not looking up for me to get a price... wry rude! Finally says price which honestly not at all reasonable for used so I asked if that’s best and still her head is looking into whatever she was writing and says no. Walked out and will never go there again for anything!

Lisa Piper: Very unhappy. Bought a used freezer with no warranty. Totally understand the risk, but assumed they would know enough about what they're doing that it would last a reasonable amount of time. It lasted just 2 months. A call to them didn't raise much concern.

Jianping Yang: Nice

Chirag Amin: Very Good price with good service.

Peter Sramka: No one answered the phone. I left a message, but never got a call back. Time to go to one of their competitors…

Lesa Keil: On hold forever,no one answered!! They are really good at doing this!!

Joe Fuquay: I got my first CPAP machine from them 10 years ago. Never got any response for mask, filters etc. Got my 2nd last year and 3 calls to get supplies 1 response the guy said he'd send them an ail. He never even took my name much less got my email address. I've just found other companies in Raleigh that respond and service. Never again Lincare

Sherry Decker: No one ever answers the phone! I have waited 23 minutes now and I am still holding. They are billing my deceased mother via ACH for oxygen - 2 months after her death and after they picked up all the equiptment. I have yet to figure out how the dead need oxygen. I'm up to 28 minutes on hold while a voice says, "we will be with you soon." Ummm, my idea of soon and theirs obviously does not mesh.

Robert-D R: This is the worst supplier and this local supplier is the worst office. I called more than 5 times and waited for 15 min and nobody answered the phone. We are talking about healthcare issues. This local supply and people don't care at all...

Darliene Woolner: They talk a good game but never show up when they say they will. Waited all afternoon for a delivery of oxygen for a no show on a holiday weekend. They give you the lame excuse that they make their schedule in the am for the day and then don't come. Thoroughly disappointed.

Belinda Harrison: Horrible Horrible service . Never showed up to do test dr order, nor would they return my calls when they said the would.

kim Huck: Avoid at all costs!! Unreliable for delivery, the office will tell you that you need an order for something, but the driver will tell you something different. Couldn't get an extra bonsai, when one we had was working intermittently!

Howard G: I was surprised learn of the bad experience at the Cary store at 245 James Jackson Avenue. Monday I visited this store for the first time, because it is the closest to my home. Upon my arrival I was greeted by the office manager. She quickly confirmed that my doctor had sent my order to the Durham store and promised me she would arrange to have my order moved to the Cary store before the end of the day.Sure' nuff I received a call at noon, asking me to stop by at 2:00 pm. When I arrived I was greeted by the respiratory tech, who explained in detail not only how to use the equipment I was about to receive but also what my financial responsibility would be. An hour later I left with all my equipment ready to go.I was quite pleased with the experience I had at the Cary store, as compared with the last vendor I was directed to by my doctor five years ago. From a prior telephone conversation with the Durham store, I suspected they were going to be less than pleasant to deal with.If there is one thing the Cary location could improve upon, it would be to add the Lincare logo to their APS signage.

Pineapple: MOST UNPROFESSIONAL PEOPLE I HAVE EVER ENCOUNTERED!!!!! My husband was unfortunately treated by this UNETHICAL practice about 2 years ago to get replacement parts and get his memory card read and now he is in need of getting more replacement parts and getting the card read again. We called yesterday and spoke with Rekiya (sp) who was EXTREMELY RUDE and told my husband that his records were in the Durham office and that it would take 3-4 days if not longer to get. This Durham office is an office HE NEVER WENT TO AND/OR EVEN KNEW EXISTED!!!! When he called back today Rekiya told him that Lincare was merged with another company whose name is NO WHERE TO BE FOUND and that in the merge, some patient files were transferred to Durham and the rest remained in Cary. After telling him this she then proceeded to tell my husband that ALL MEDICAL RECORDS HAVE BEEN SHREDDED!!!! Now NC law states that medical providers must keep records on file for 7 years AND since when do doctors, medical providers, etc change names, or get rid of medical records WITHOUT NOTIFYING THE PATIENT??? This company is downright DISGUSTING!!!! We have reported them to the BBB but this is downright unethical. Hoping for a response soon! DO NOT DO BUSINESS WITH THESE UNETHICAL PEOPLE!!!