Best Propane Supplier Cary Near Me

Diana Locki: Thank you!

Anne Biris: We used LG Jordan Oil for a propane tank installation and had a great experience. Amanda from the office was very helpful throughout the entire process. Steve provided excellent service and was very detailed in each step from beginning to end. We highly recommend this company.

F. R. (Effective Problem Solving): Amazing service and staff. We ran out of fuel for our boiler during the cold days, and the same day I had an urgent delivery made. Very impressed how fast they were able to fulfill our needs.

Michelle Deese: We need more local businesses like LG Jordan Oil. We have used them for numerous years and have nothing but good things to say about their service and their people. They also give back to the community in so many ways. I know first hand they have sponsored local basketball teams and swim teams. They care about their customers and their community.

Adam Perry: There is nobody better when it comes to the Oil Industry. The customer service is top notch and always walking out with a smile on. Just great people always in the building. I wouldn’t go anywhere else! Have used them my whole life and that won’t change.

Susanne Bradley: I strongly suggest everyone not to do business with this company. The worst customer service on the planet.

Carl Melby: The customer service at LG Jordan is fantastic. They helped me setup new service and delivered the necessary fuel quickly to get my heat going in the winter as needed. Every contact I made with them was professional and prompt. Specifically, their customer rep Ashtyn went above and beyond to get me taken care of. I will definitely recommend and continue to use for all my fuel needs.

James Fouts: LG Jordan Oil came recommended to me from our RV storage company. I received service beyond my expectations as I called to see if they could fill my RV propane tank. The service provided was reminiscent of a time when customers mattered to local businesses and they valued each customer. It was such a great feeling to know that there are still local businesses that care. They filled my RV with the few gallons I needed, charged a very fair price, and did it all with a smile. Thank you all for providing such a great experience!!

Chuck Penfield: What a great, friendly, and helpful staff. I highly recommend!

Tica María: This company is the best -- Anita is always so helpful and super nice. Their prices are fair and they work quickly and efficiently.

Steve Lovell: We have used Jordan Oil since 2015 and have always had good service. This past week they went above & beyond when they came out last minute after my request to fill our tank, it was snowing & our power was out. I submitted an online request on their website & Amy promptly communicated with us to ensure we had the capacity to support our generator until the weather cleared. They can out the following day while it was still snowing to provide service. We were going on hour 30 w/out power so to refresh our tank while snowing gave our family peace of mind- Thank you & Happy Holidays to the staff at Jordan Oil !!!

Keith Miles: Website indicates in multiple places (text, map, and zip code lookup) that they deliver to Lee County but the lady who answered my call said they don't deliver "beyond Moncure", a village that isn't even in Lee County.1-star for false advertising. Will update if and when they update their website to accurately reflect their service area.

Tom Colhoun: Jordan Oil has supplied me with fuel for over 30 years and have exceeded all expectations. If I ever had any issue they were quick to respond and came out immediately to take care of any perceived emergency I thought I might have. They have serviced my home and business without fail and always responded professionally and timely. They are extremely knowledgeable and respond with a team of service professionals that can handle anything thrown their way. I would recommend Jordan Oil Company and have for years to anyone looking quality and service in reference to propane, gas, fuel oil, BBQ equipment, or propane logs.

Clayton Mitchell: Great company. Great customer service.

Carl Dean: Excellent customer service and will help you if you have any problems at all. Definitely recommend if you are looking for a family owned business that gets the job done right.

Mike Caron: I had originally contacted a different propane company to install a tank at my new house and was told they would be sending someone out. After waiting almost a week, I decided that they were not actively seeking my business and told them to forget it. I then called L.G. Jordan Oil with whom I had done business before. Everyone I dealt with from the office personnel on the phone to the tech who installed the tank was very friendly and helpful. They even buried a line to my gas grill with quick connect couplings for my convenience! Great company and great people.

Ken McAdams: I have used Jordan Oil for propane services since 1989. I have always received good service from them, and they have always been a pleasure to deal with. When I have had technical issues with my heaters, or have had new equipment installed, they have been very accommodating and easy to work with.

Jim Baca: Called last week to verify service to our address. We were told we were in their service area by a very friendly lady. This week we were told that we were not in their service area(despite their website saying we were in the service area) by a different and very rude lady who hung up on us.

Raundi Thirtythree: SCAMMERS if not simply HORRIBLE in every way! Buyer/Customer Beware! A scheduled tank fill turned into an unscheduled inside home visit, without prior notification or authorization. Aside from physically pushing his way into our home, the lady of the house was scared due to the size of the man and is MANDATE that he WILL COME IN! After inside, she rushed to the phone and called me. I got the gentleman on the phone and he was very sarcastic, did not listen to anything we had to say and while expressing my concerns of a stranger working on parts of the home without so much as official identification being presented and be cleared, he BROKE our furnace valve (which was old and fragile and operates 'differently' than newer models). Technician refused to provide signed copies of documents and told us to take it up with the company. A phone call to the company owner resulted in Customer Being Labeled a Liar because "the technician of many years would have NEVER done such a thing and that we must have our facts mixed up". Then the owner chuckled at his own response. Furthermore, Mr. Jordan clarifies they have over "3000 Customers so what is one more" that if we were unhappy with their company then we should find another. After many years with them with an account in great standing, this is simply amazing!TERRIBLE - at best. Proceed at your own risk.NOTE: we have been without heat for over 3 weeks now while we save up for a 700-1000 dollar repair in which Jordan Oil takes ZERO responsibility.Want simply the facts - all worked before their 'senior technician' arrived. Interesting, huh? I suppose this IS a way to bring in more cash for their business, no?

Phyllis Gould: Beth was a great help by phone today. My propane tank got low enough that I became concerned about running out during the upcoming cold snap. She arranged a same-day delivery. I've been doing business with this company for years and they've never let me down.

James Greenwell: Great customer service and nice folks. I try to buy local to help support them:)

Robin Bijlani: KB Johnson are a complete pleasure to deal with, especially in a sea of truly predatory companies. The owner, Hal, spent quite a bit of time helping me get away from another company that I was leasing a tank from. Jennifer, Tim and Tyler are also all delightful and will go out of their way to help out their customers. I'm so happy to have found KB Johnson.

Wyler Family: First I would like to say thank you to Hale, Tyler and Jennifer for the amazing customer service. And to all the others in the office. Your service was on time, and efficient. Robert the delivery man was careful and professional. We are looking forward to a long term relationship. Also the website is so user friendly it shows the care and concern that the company has for their customers. It is also great to actually get a live person on the other end of the phone!! Kudos KB!!

Tony Cosentino: Easy access, timely service and very friendly.

Richard LaBrosse: The folks here have something so rare now it's priceless. They actually want to help. Customer service is better than we deserve. Knowledgeable and if they don't know or have the answer they'll point you in the right direction.

Kevin Oberlender: I called at 8.30 am and talk to one of Amazing K B Johnson staff and ask for today delivery we were out of gas and truck is there at 9 am how faster you wish to have service? Amazing company, wonderful staff love it love thank you for being so understanding and professionalAnd it wasn’t first time they are saving us from cold you deserve 5 star ⭐️

Don Williams: Always fun place to visit

Phillip Strickland: Kb Johnson services my home as well as my place of business and we could not be happier with the service we receive. I was out at a local restaurant with two other coworkers when we ran into the owner. He went out of his way to introduce himself and bought our lunch to show his appreciation for our business. There is no doubt the success of their business is due to the relationships they build with their customers.

Chad Lynch: KB Johnson oil is fantastic! Quentin, one of the employees, spent at least an hour to an hour and a half to find fittings for me to fix my gas grill. Total cost, $4. These guys were so patient and kind with me that I am never using anyone else for propane. I don't care if I have to fly from Texas or California back to Fuquay North Carolina, I will only use them because of their kindness, honesty, professionalism, and above all patients! I simply cannot recommend them enough!

Leonardo Cicerone: Very nice guy. He didn’t have the gas valve I needed but he told me where I could go to get it.

Karen Reckeweg: Wonderful people! Worried about having no propane and using all my gas running around... went online and found KB Johnson ... sent message after hours and they responded before opening an assured me they had propane. There was a line but everyone, customer and associates were pleasant, friendly and calm! You ALL rock! New and happy customer.

rye713: Super impressed with the level of service we have received. These guys are great and do an amazing job. I highly recommend them!

Pooch Pad NC: Highly recommend! Excellent customer service, fast, and great quality work!

tim laughlin: great company & service for LPG & Diesel Feul

Sean Hanehan: They are a great local propane distributor. Their hours for drive up tank filling are fairly short but not bad. They also offer Saturday filling seasonally.

Jim Taylor: If you want to spend your winter in the cold, these are the people to call.I called on Monday for a serviceman on to work on the controls on myblower for my gas logs, they said Tim could come out on Friday - he did,but it was Friday four weeks later. After he left ($108.12 later) I triedthe blower - did not work - called the office, they said they would relaythe information to hIm. That was 12 days ago. So far, no response. Nomore K. B. Johnson for me.

Melanie Stewart: Had an issue with a delivery BUT thank you JENNIFER for a swift resolution! Great personality....can't say that for some of the other office workers but a Jennifer was top notch!

alex maldonado: The folks that work here could not be any nicer.

Catherine Campbell: In addition to great propane service, I have had an excellent experience dealing with KB Johnson Oil in helping repair both my propane grill and expensive Viking stove. The grill was old and pretty well shot, or so I thought. It is a Broilmaster and the outside was still in great shape, but all of the insides were in bad repair. That included the burners, grill grates and even the briquettes. My husband had tried to get parts to fix it, but no one seemed to have them. I mentioned to my representative that I guess I was just going to get another one, and he sent a repairman out to quote the repair. It was done fast and efficiently and within a reasonable budget (much less than a new unit). I was so impressed that I asked for a quote on refurbishing my Viking Range. The 20 year old stove is now in excellent condition, a result I only could hope for! Good Job KB Johnson! Thank you.

katie mccracken: If I could give zero stars to this company I would. We are new parents with a 9 month-old and in the year and 2 months that we have been with suburban propane we ran out of propane 3 times while on their “never run out” program. That means I was in a house with an infant enclosed to one room with a space heater, while it was 40 degrees in my house 2 times this winter. It took them 2 days (2 DAYS) to come fill up our tank while I was pregnant and it was freezing last winter. We thought there was something wrong with our hvac because the meter on our tank was broken and they took months to send out someone to fix the meter! The workers are all lovely human beings but the ownership and management couldn’t be more pathetic. We asked to end service and they sent a contractor out to dig up the propane tank without scheduling anything with us, asking for our consent, explaining the process, or telling us how much it would cost! Customer service hung up on me twice when I tried to get an answer to how much it would be. Now they are trying to charge us fees for removing their property that we also paid monthly fees to rent during service, which I would be mad about, except it’s probably the best money I will ever spend to never have to talk to their useless customer service. All in all, this is the worst company I have ever worked with; it’s clear they only care about money, and do not provide any value or consistent service. I hope it goes bankrupt and burns into the ground.Oh, and that response below every bad review of “we’re sorry we didn’t meet your expectations. We’d like to discuss this further” is just a red herring. Don’t buy it.Bye bye Suburban Propane! We are so much happier without you.

Tim Warrington: Ordered gas when tank read 20%(500 gallon tank) 10 days later on a Friday, called at noon and was told they were delivering today. Call back at 5pm and was told the driver could not get to tank because gate had lock on it( third time they used that lie) 140 year old farm, never had a gate, fence or lock. You can see tank from 3 tenths of a mile away. Asked for supervisor and he said they would be there for emergency delivery in 24 hours. They never showed up, 38 degree weather, had to buy three large electric heaters from Walmart. Just lies!!!!

Victor Velazquez: Have now placed 4 calls asking why the level payment plan jumped $200 per month when the usage didn’t even cost the total of the last. Multiple calls requiring to be transferred to local office and no one gets back to me. Awful.

Kelly nance: Trust and believe, go buy Yourself a space heater! As dangerous as they are, it’s better than being with Suburban Propane!!!

Bob Davidson: They tripled the price on me and when I had them come and get their tank they charged me $900 to remove it. Sorry I could not rate them lower than 1 star.

Malen Wilson: Worst company ever!!! I bought a home that had their tank on it. They sent someone out and we talked about how much propane I’ll need for the year. I ordered said amount. Not 6 months later they come back. Fill up my tank completely, without my approval. Hand the bill to my 6 year old child, not even me, and stick me with a near $600.00 bill!!! I call to complain, as any rational person would. They said I don’t get to decide on my fill up since I rent the tank. I asked what happens if I cancel, they charge me $800.00!! to come get their old tank that’s been in this yard forever. On top of this, since I did not approve or NEED my tank filled, I am going to have to pay a monthly fee for NOT needing fuel!! This company is Corrupt and dishonest! They claim I signed a contract, sent it to me... it’s NOT my signature. Not even close!

Daniel Albertson: Unfortunately, this is some of the worst customer service, I've ever received (actually there's been no customer service received to this point). I called on Dec. 28th to have my tank refilled. I was told that since it had been two years since the last refill, it needed to be inspected and have a leak test. I agreed and was told it was scheduled. On Jan 2nd the tank was filled, and the driver informed me he had to lock it until the inspection and leak test was done and made it clear not to ask him when that would be because he doesn't know. Fast-forward to Friday, Jan 25. No one has showed up to do the inspection and leak test. I called, and got kicked out to the national call service, who took my number and assured me that someone would call me back. No call back. Monday, Jan. 28 at 10:30 am, I call the local Suburban office and was told how sorry they were and that they would check the schedule and call me back "in just a few minutes" to schedule the appointment. No call back. I called back at 2:30 pm and spoke with the same representative who, again, was "so sorry", and would call back in "just a few minutes" to schedule the appointment. No call back. Well, at a little before 5:00pm, I called back and the office was closed. So, this morning, Jan 29th, at 8:30am, I called and asked to speak with a manager. I was told the "systems" were down, and again how sorry they were, but that the manager would call me back after she gets the systems back up.I guess you can image, I'm holding my breath on that call back. It's been over a month since I requested the refill, and have paid for the refill. The tank is only for gas logs, and in a few weeks, they won't be needed any more.The morale of the story is, if you have any other option for propane provider, choose anyone else over Suburban. Everyone I've spoken with on the phone has been really nice, and, unfortunately, extremely ineffective.

Christopher O: Horrible service!!!. Ordered delivery 9 days ago. Called yesterday and told them that I was out of propane. I asked when it will be delivered. They assured me it would be delivered that day. It wasn't delivered and now we are into a very cold wknd without heat and hot water.It is now MOnday evening and no delivery. I called this morning and again multiple times throughout the afternoon. They have stopped answering the phones. With a bad cold front coming, we are moving into a hotel tmrrw. With no heat and cold temps i am worried about pipes freezing. I cant believe this is happening. I will be contacting an attorney.Please people, dont ever sign up with this company. I have never been treated worse. I am in shock that i cant live in my house because a company wont deliver the propane i ordered 2 weeks ago.

EA Patton: Horrific - I do not know how they keep any customers. Ancient technology - no way to provide an update on when you will receive propane. Delivery folks are as nice as can be but at mercy of what they are told to do. Avoid this company. No stars.

Moif: Unfortunately, aside from the kindness of the actual technicians and the people in the office (when you can speak with them) - the disconnect in between the customers and what actually happens is absurd.My first interaction when I began using their service was bad. Because I had transferred my account from the previous tenant, Suburban took it upon themselves to disconnect my lines, and then tried to charge additional hookup fees.And if you think you are getting a hold of them via the phone, good luck. I hope you like the dial tone.

Cheryl Dillard: Horrible Customer Service - been waiting for a month to get a tank delivered and you can never talk with anyone who knows anything because of the "high call volume" - all you get is recorded junk and no person. Wouldn't recommend using this company at all. I would give a Zero stars if I could.

Alonza Watson: GBY all Be Safe Stay Alive Amen 💯Nice place nice people very respectful we brought propane to deep fry the turkeys for Thanksgiving thank you Lord. I'm ever so grateful God bless you all happy Happy Thanksgiving a Merry Christmas.

James Hulstedt: Best price and responsive service. At this time $30 for a 40lb refill. Very good.

Jacob Kinney: Every week I come here in my van and fill up my 3 gallon built in propane tank. U haul and others in the area can't be relied upon to consistently fill RV propane but Bryan LP has never disappointed. They're a bit out of the way but 100% worth it relative to the price and unreliability of other RV propane fillers in the Raleigh area.

Julissa Andino: Excellent service, available at the time!

Donny Atkins: Don’t bother with the “rental” store near here, they’re full of excuses. Just come straight here to get your tank filled. Fast, friendly, affordable. Support local!

Jonathan Brown: Friendly and professional. Showed up 10 till close and they took care of me and were very personable. Will be back time and time again.

Darlene Bailey: Very Courteous and professional service! Safety conscious, too🇺🇲

Thomas: I was at U-Haul on mechanical Dr. There was four people running the counter and one guy outside cleaning the trucks. They said they would be right with me as I looked around the room and saw absolutely no one inside the building but me. I went outside and sat by my truck and waited for 35 minutes. I'm too much of a nice guy to make a disruption so I went back inside there was still no one inside and I was still not being helped I decided to look up online and see who else sold propane I spoke with Brian on the phone he was only 5 minutes away. He was a very nice guy he filled up all three of my 20 lb propane tanks and he now has a customer for life. Five Stars across the board I recommend going to Brian for propane!

Joseph Zambon: Woke up this morning to a crying baby and a 62ºF house. Called up Bryan LP Gas and they were here within *15 minutes* refilling my tank. My wife turned to me and said "no way they're already here" as we heard the truck beeping back up our driveway.We just moved to this house, this was our first experience refilling the tank. I cannot say how pleased we were to be warm again so quickly! Thanks!

Boss Lady: Nice guys

Jack Kidder: Great price and friendly service.

Jason Early: Fair price, prompt service

Shelia Devlin: Helpful pleasure fun great work pleasant

Rob M: Good company, these guys know how to treat people

neeneenacl: Great price great fast accurate service. Nice guys too

Craig Furlough: Always do a great job.

Anthony Agius: Asked to get a quote to rifill my residential propane tank of 105 gallon. The technician told me I ain't got none. Mind you it is the beginning of December.

Brian S. Craig: Always gotten great service from them. I pay, they bring the gas. Just the way it should be.

Angelia Young: Great people and Great service.

john andrews: best prices in town and good people. I'm not looking for long walks on the beach, like some of these other reviewers. I just want a good price and good service and Bryan LP offers both.