Best Resident Registration Office Cary Near Me

Teresa Hong: They do not have walk-in service though the website says they do.

Stephanie Lee: I went to get my real id and they started calling numbers in random order. You cannot do that. You need to call numbers in an orderly manner based on first come first serve. Need come up with a better system. Also, why are the examiners speak to you in such a rude manner? I had to help my dad duplicate his license and get his real ID. When I confirmed with the examiner to make sure that my dad got his real ID, she was so rude and said, “that’s what you asked for.” I can’t confirm with you to make sure I get the correct license? If you want respect then be respectful… because respect is earned. Plus when there was a point when no appointments came in. However one of the examiner was busy trying to fix a computer than checking in the walk ins and get them out…. So this tells me that they are more worried about their computers than the people who are waiting.

Sky Palmer: Angry brothers in uniform abuse the little bit of authority they have. Came to get info because I’m from out of State. Pushed out the door to buck jones location without any dialogue. The 2 middle age African American males working today that I encountered are more suitable working as TSA agents or maybe Correctional Officers. I felt belittled and embarrassed by the spectacle they created.

Yordy Ramirez: El señor que atiende en la puerta no es amable trata mal a las personas que se acercan hacer una pregunta

Amulyareddy Chitukula: It’s not even worth of a star. You can understand how bad the service/ process over here it’s is☹️

shashidhar neelam: They are short of staff and People here are toooooo slow and nothing can be done faster. Every application takes at least 30mins each.

Patty Haley: Went on line took the first appointment available it was 3 months out. My husband went with me without a appointment. I was done in a hour my husband waited 4 1/2 hours without a appointment. Thank God we had everything we needed so thing went smoothly. I give the supervisors and all of the examiners a lot of credit for putting up with some of the public they have to deal with. I must say it was entertaining.

Traveling Mama: Worst place ever, my daughter needed a ID we arrived at 8.30am the line was outside to the end of the block, after standing in the hot sun for 1 and a half hour we could go inside we waited 2 more hours for a ticket then 1 hour to get called to the desk needless to say we didn't get out until 1:00 pm, the worst !!! people were sitting on the floors and the window seals just horrible I've lived in NJ and this DMV was worst thant the one in Newark NJ !!!Pay the workers better and build more updated facilities do better cary NC

Mari Amaya: horrible experience, some rude and grumpy people. They made us feel bad in the way they treated us with respect to a document that was wrong. Especially one person even us also the voice.

Ashish K Maheshwari: One of the worst DMV experiences ever. Texas and Utah are so much simpler and faster.- No appointments available online for over 3 months- The walk in appointment will take 2 hrs to get the QR code for and post you they will take atleast 3-4 hrs to see. They might also ask you you to come next day.Better of having a license from other state.Raleigh is a bad experience overall.

Hannah k: As long as you have an appointment and bring the required documents, it should be a smooth trip.

Lauren: This is the worst dmv. A supervisor ex marine that works there was checking on my Lic and had the audacity to cancel it. This caused me to have to apply for a whole new lic and cost me more money. How dare you. Beware of this location as the employees are far more obnoxious and unprofessional than the customers. You will be waiting in 80 degree heat while they don’t allow you inside despite there being seats available. This is an attempt to get rid of you. I hope karma finds its way back to the man who cancelled my lic. 🖕🏻🖕🏻

Nayankumar Pandya: I have visited this office couple of times and had great experience. Team here is very professional and helpful at the same time. If you follow rules then process goes smoothly.On my recent visit due to system issue they could not provide me license renewal and they accommodated me next time as they promised. Mr. Oli in particular is very helpful and gentalman.

Hans Russell: I went at 3:45pm on a Tuesday for a license/RealID renewal. Wasn’t too busy, and surprisingly all the staff were upbeat and positive.

Bonnie Thompson: They're obviously very overrun with people on a daily basis. Had system issues, but I was processed by the next available window. Hopefully the initial settings were still valid since I requested a NC Real ID originally. Temporary license did not have a star.

Nikronomikon: Very, very, very slow people work here. I arrived here at 8 am. I waited in line this time, in the heat it's two. Only at 12 am I went inside. Find out how long I waited inside? And 3 more hours

amanda boztepe: If I could give zero stars, I would. We've been here four times and everytime we come, its something new we are missing. Because we were so frustrated, we only just this past time got a full list of what we'd need. People here must hate their job with thr lack of patience and respect they start the conversation off with. The extremely unfriendly woman who helped me today openly mocked the customer before us. Wow. How much do you hate your job to act like this. I don't think I can handle waiting in line for 2 more hours just to be told a new thing we are missing.And if you think this is a one off experience, we've been here four times and I can see how thr other clients are being treated while I wait. It's despicable.Here is one SIMPLE thing you could do to save time for EVERYoNE. Have check off sheets so we know before we step foot in the door what we need! What a dman novel idea, huh???!!!

Luiza Barteldes: The customer service here was amazing. The entire staff was top notch, but Brian was a true gentleman assisting my elderly mother. Can’t thank him enough for his kindness and heart.

Lauren Demberg: Yesterday was my 3rd time trying to get my license from this location. I have never experienced people more rude or condescending in my life. They yell at you for showing up to wait before 7am and tell you that walk-ins start at 11am, which is a total lie. On my 2nd time trying to get my license, I came at 11am and got turned away. I really feel like they just don’t want to help anyone at this location besides people with appointments. Not one, or two, but THREE men stood outside and scolded the line outside from from 6:58 to 7:20 (when I left) and I imagine they continued longer after that. Maybe if those 3 men were inside helping to expedite service, there wouldn’t be so much of a wait time. I urge you to stay away from this place and find another location.

Rowan: The one on Avent Ferry has nicer people, way more windows open, and doesn’t force you to wait on the sidewalk all day

Susan Harper: If I could give no stars I would. I took time off from work only to find the office closed (it was not indicated on the website). A sign was taped to the door that the office would be closed Monday 7/3, Tuesday 7/4 AND Wednesday 7/5. I don't believe I was the only person to have wasted my time coming to this office, as I saw several people enter the South Hills Mall area and immediately turn around and leave. This is not the first time I have been disappointed with this location. We used to use the satellite office in Holly Springs, NC, but that one got closed.

Series Latinas y más.: Excellent service, fast friendly I’d definitely recommend to come to this DMV

bala murugan: Good

Business AsUsual: Line moved at a fast pace, this was such a pleasant site. The website says they open 8:30 but they were 20 deep when l arrived. But l was out 8:45. And as a bonus, my checkout lady was super nice.

Destinee Gonzalez: The lines went really fast which was great, but the customer service attitude was poor. I had received my new license, directions on how to transfer my title from the bank and then even received a confirmation call to follow-up at this location to register my car. However, when it was my turn the lady came off as rude whether it was intentional or not. I was trying to explain what steps I took and she just said nope. I can get you started if you have xyz but I need to keep the line moving, you can stand off to the side if you come back. No interest in actually helping me through it. Luckily my tags from my old state were within the time frame that I didn’t need to figure out the title issue. I ended up standing in line again hoping for a different person rather than the same lady. Prior to waiting again it was disheartening to watch her kindly and patiently help a few people before me with a smile and laughter. However, when I got back up there again it was straight back to quickly trying to get past me. She told me nope we don’t get information sent here not sure where it was sent. Doesn’t make sense considering I received a call from my lien to go to this address because they sent my information over. They were following up with me because they received a call on this locations end. Not sure what happened but the lady didn’t have the time of day or car in the world to help. If you have information sent I would call and confirm ahead of time to avoid the his situation.Update: now receiving a call that my title was failed to switch over. Due to their poor customer service I now have to go back. They don’t answer the phone either to answer questions. Absolutely ridiculous.

Paula Fresh: Quick line, friendly staff, unlike any other dmv I’ve been to. Thanks so much!!

Skellitor301: The people are helpful here. While keeping to the rules, they are helpful and point you to where you need, giving you the info and patience to get your title and tag work done with relative ease. Don't be discouraged by the line for titles, it does move fairly smoothly. Most people are in and out Fairly quickly.

Matt Rogers: Shortline got right in clear, concise and helped me out where they could. I really issue with the DMV as it can be difficult to find the information you need before you go. However, when you get there they all know what they're doing pretty well.

Mohammad Taha Shirazi: The Staff didnt hear what we said and charged us double title registration shortly: we want instant title even she said you cant drive we said ok and she still gived us regular!!! Than charged for instant !!

Zvika Avivi: Had to transfer title to the person that bought the car from me. Got to the location and with no line we were seen immediately and in less than 5 minutes the whole process was completed. Such a great surprise !

C F: Got in line midday with about 6 people ahead of me and waited approx. 10 minutes. The woman at the counter was helpful and efficient with my duplicate title request. Form was filled in for me and printed, and all I had to do was sign and pay the fee by card. Notary service was $7 cash. I was pleasantly surprised by how quick and easy the process was!

Dennis Putnam: This place runs like a DMV should be run. Fast and efficient and friendly. I went prepared to stay for an hour or two. I was in and out in 15 minutes. Great job!!!

jennifer Jaylina: You can't make an appointment but if you arrived before they open you can start a line. They are actually very efficient. If you need anything notarized its cash only and they have an atm in store. Bring your paper work and you'll be in a out in a jiffy!

Thomas Valerio: I was expecting the worst, but they moved quickly. Cost a bunch, but overall one of the better DMV experiences I've ever had.

Shirley Burch: The lady that helped us was absolutely wonderful. I wish I had gotten her name (Hint:Thrive mascara) She was nice, efficient and guided the process from start to finish. I wish everyone associated with DMV were like her.

Renee Johnson: Complicated problem with title, insurance. We has wrong date on insurance form (ridiculous specific DMV rule) but Stephanie was awesome and helped us out, allowed us to have another form faxed from insurance and then brought us to the front of the line, solved all of our issues. Hold on to Stephanie! She is a customer service gem.NOTE: Bring cash for notary fees!

John Ball: Got in line 30 minutes before they opened up. I was 1st in line.

Jacqueline Marlett: Great DMV to renew tags. Kind and courteous, and line moves at a decent pace. Always recommend going earlier in the day.... and avoid Fridays if you can.

Wyatt Bone: Got there right after opening. Probably about 20 people in line. I was in and out in 14 minutes. These folks know what they're doing. I have come here in the past and they were very helpful.

Rosa Perez: A fair wait to be attended but regardless, all the ladies seemed very kind and helpful to all. I was first rushed out the first dmv and told to come here.. when attended, was told I couldn’t actually get what I needed there but was very helpful. She wrote down the address and phone number needed for further service- God bless her. Was quickly helped over the phone and got what needed. Unfortunate I drove out the way 40+ minutes but really happy with service provided here (:

Whck: rude employees. sorry your job is miserable, no need to take it out on us. trust we don’t wanna be here either. :)

Florin ipate: Never again

keli phenix: i would rate one star if it weren’t for the nice driving instructor & a lady who works there, was off today but volunteered to come in. they need a raise, however the lady with red hair & at station 8 needs to rethink her job choice.she was rude the entire process. she yelled at my partner to “put his phone away” & “that SHE would instruct him when he would need his phone” when he was trying to show her proof that the vehicle he was driving was registered. after coming back from the test, i called him to see what was going on while he was inside, & she yelled at him saying “get off your phone, there’s people testing”. i get not wanting someone to be on a call while there’s people in there taking a test, but there’s nicer ways to communicate that.between this location & the new burn ave location, their service is terrible. if you’re looking for nice staff, save your time & go to a different location.

Melissa Fisher: Lack of staff made for a long wait, but everyone was nice!

Rob N: I went here as a Saturday walk in. I cannot express just how smooth the Saturday crew ran this office. I got there about 15 mins early and was in and out in less than an hour. If all you need is a renewal or real ID this is a great place to go.

Лена Ковтонюк: What an amazing staff! The gentleman at the front desk displayed exceptional professionalism and knowledge. Despite being a walk-in, I received assistance within just 30 minutes! Additionally, Tony, who helped me to get my permit was extremely polite and helpful! Thank you!

Paul L: Third world country government office. I don't get it why lines have to be so long. I guess efficiency is an option seldomly used for these public service employees.

Jennifer Balmer: The face you have when you realize you’ve been at the DMV for 4 hours 😂

Dennis Ruiz: I changed the rating from four to five stars. My son went in for a road test on Saturday (6/10/23). The employees were very friendly and well organized. People waiting for road testing had a specific line. There were two other lines for other services. His experience was great! Thank you to the staff! ⭐️

Svetlana Dmitrieva: Professional and getting the job done kind of place! Thank you all for working on a Saturday to help the community!

S Z: Hire more people. I feel sorry for the staff. I wasted all day and still didn't get a license. HIRE MORE PEOPLE.

Patricia Townes-Swayhoover: Some may have negative things to say about the DMV but I'm not one of them. I've always had pleasant experiences at the Spring Forest Rd DMV!

Puneet Agarwal: I was there on Wednesday May31. I arrived at 5:30am for office to open at 7. I was first in line. The line gets really big real fast. The supervisor was very helpful and had clear line of communication. He came out twice before 7 and said that they will let 4 walk-ins in at one time and as they get done then another 4 will be allowed. These 4 will only receive service if people with appointments canceled. I was in the lobby at 7:05 and with the agent helping with my drivers license at 7:07 am. So were other 3 people behind me. One of the staff members showed up a little late and were strolling instead of finding a station and calling people to help. Certainly not efficient staff but very friendly and nice. They took their time and got my license done. They are short staffed and have new crew working and learning. Other trained staff is trying to help them as they go. Obviously difficult situation but they are doing the best they can. Supervisor is amazing! They better not loose him. This DMV will fall apart if he left. Thank you DMV Staff

Carrie M Hillegass: Got everything I neededBut what made it easier were the employees , front desk person was great with information (moving and switching states) and the person that helped me I didn’t catch her name , was so sweet and helpful

Rebecca Patel: Summary: Got there 7am and waited 6 hours. My advice is to get there early and clear your plans for the day.I arrived at 7am this morning, and was roughly 11th in the walk-in line. I was able to enter the building at 0945 and then got my ticket. I was seen at 1230ish. The renewal took probably 10 minutes.My advice:• Get there early!! Before 0730!Even though walk ins begin at 12 (per DMV), do not go there at 11 and expect to be seen. People are arriving all morning and the line forms pretty quickly. There were people who got there at 8ish still waiting outside at 1245 as I was leaving.• Don't expect to be in and out. Go on a day off from work or take the day off. I know this is easier said than done. They will be opening Saturdays this coming Saturday (per an employee). He said the office will be fully staffed, but still come earlier and be prepared to wait as not all DMVs will be open.• Find our what paperwork you need. I seen a few people get turned away after waiting 2+hours because they were missing something. If needed, bring a HARDCOPY of your insurance. They won't accept electronic copiesThe employees of this location were friendly and were prompt in updating those in line of the process and what to expect. They understand the frustration from the public and just ask for understanding from their viewpoint. After all, the ones who are working are the ones who actually showed up and didn't call out. 5* for employees

Tyisha Bynum: Why do we have to be in this line for hours???

Mike J: Per the live updated DMV site, there was a 0 minute wait. When I arrived, there was a line of 30 people wrapped around the building. Very misleading as I chose this location specifically based on the lack of stated wait time.

Micheal Paredes: The worst experience I've ever had at a DMV. Waited 4 hours to be seen to get my sisters license when we had an appointment at 8am. The lady was so sweet at the desk but she went on lunch and the manager came out he was very rude and sent us away and told us not to come back tomorrow. He also said that customers are the reason they are short staffed because we are all rude to them. We were not rude in the slightest my sister was obviously upset because she missed school to be there and was crying just for him to keep cutting her off and not listening he just kept saying he knows what's going on. (Which he obviously didn't) just for him to waste our time and then cancel the new appointment for tomorrow. DO NOT WASTE YOURE TIME HERE. I'd rather drive 4 hours away and be treated like a human then go back to this place for anything.

Jessica Noel: SUCH NICE STAFF!! The man at the front desk was very professional, knowledgeable, and helpful. I was a walk-in today, and got helped within 30 minutes!! The lady who helped me get my permit was very friendly as well! Definitely recommended this DMV!

Steven Travis: Busy but good friendly service just Colorado being dumb ruined my whole trip there but I'll be back when I get the the other stuff in state of Colorado done with.