Best Serviced Accommodation Cary Near Me

Peter Baker: They haven't put any money into this location in a LONG time. The water was still in the coffee maker in the room! Yikes...bacteria! The cabinets were all scratched up and very old. And the refrigerator didn't really fit into its space - it wobbled and wasn't secure. Finally, the last time I stayed there I got food poisoning, and called back to tell them. The response was a simple, "Ok I'll tell the kitchen." (no apology? No sorry?)

Cynthia Johansen: Great place to stay for an extended time.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Brandon Brinkley: Absolutely worst place to book a room , sat on the phone with there book new reservation, man who speaks no English took my card I’ve the phone with confirmation but never sent me a email , called my credit card company no transaction was made , tried calling back and finally after 120 minutes got in touch with front desk , which they lady said I don’t know who you spoke with. It we are sold out, uhmmm your number to make a reservation, and this is a company situation , never again , poor customer service

Cynthia Wolfe: I am very disappointed with this hotel. The breakfast has pork every morning without any other meat options. Also, I booked a premium room that should have snacks in my room. I was told that they never put snacks in any of their rooms, even though I paid extra for a premium room.Rooms: 1/5|Service: 2/5|Location: 3/5 …More

Kerry Karan: The hotel was so clean and staff was attentive. The fitness center was well equipped and like the rest of the hotel, super clean. The free continental breakfast was the cherry on top. We stayed in the king one bedroom suite...we had a kitchen, dining area, living room, bedroom with a door...all for a very reasonable price. I would absolutely stay here again and would recommend to anyone. Perfect location.Rooms: Clean, spacious, great bang for your buck.Nearby activities: Close to shopping, dining, airport, Raleigh, Apex, Holly Springs.Safety: We felt very safe.Walkability: We walked in the area just for leisure. A short walk to Macgregor Village (shops, dining, Starbucks).Food & drinks: Free continental breakfast. They also offered a free Welcome Dinner Reception but we didn't make it,

Cynthia Reed: Great place to stay. The hotel was beautiful.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Kid-friendly …More

Mike Hill: Older property that needs some TLC and upkeep. AC did not work very well in room. Woke up with a few ants in my bed. Staff was very friendly and as helpful as they could be with the resourcesRooms: 3/5|Service: 4/5|Location: 4/5 …More

Ercan Çetinkaya: friends in the comfort of homeRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Kid-friendly, Great value, High-tech …More

Teresa Meyer: NEVER STAY HERE!!!!WORST HOTEL AND EXPERIENCE EVER!!!Rooms: DisgustingRoom smelled like a smoking room which smoking was banned over 20 years ago so that’s how old these rooms are!Safety: Rooms were disattached from main buildingWalked Into room that some had sat on the bed and bathroom had pubic hairs on the floor by sink. Clearly someone checked into room and saw how nasty it was and switched but STAFF did not check before checking in another guestFront desk neglected to tell guest until after ache k in and handing room card assigned and when approached had eye rolls from receptionist when asked for a new room.Noteworthy details: AWFUL CUSTOMER SERVICE

Lisa Kaplowitz: My family stayed at this hotel for a very long extended stay waiting to move into our home. We felt very safe and very welcomed here! The staff became more like family throughout our stay, always friendly, smiling and there to help if we needed anything. The Wednesday night food and drinks was a huge plus, hot coffee always available 24/7, laundry facility, gym, pool and many other benefits to staying here vs a short term rental. We were comfortable there and having the kitchenette was one of the top reasons we were able to stay for as long as we did. From the cleaning staff, to front desk, to engineer, to the GM and assistant manager..our stay was wonderful. Chris, the General Manager went above and beyond on many occasions. And I cannot possibly remember everyone's name but here are just a few of the staff who really stood out to us...Chris, Andrea, Miss LaRue, Colleen, Maria, Harold, Jermaine, Bryant, Octavia, Mattie, Horacio, Yesenia, Carol, Arielle, Thomas, Dominique. Thank you for making our stay great and we hope to see you all again!!!

Ashlyn Maney: I just recently stayed here, was the worst experience. I had to take a test, and had choose to stay here because it was close by. My dad had already payed for 4 nights for me to stay and had already checked me in online the day before going down (not 21 was told over the phone I would be able to stay as long as he checked me in online)! When I arrive they say they have no payment for the room and that it shows I had e checked in but they needed my dad( which was 7 hours away) to come show his id to check me In. They said there was nothing they could do. Ended up completely canceling the booking and had someone close by come pay for our room and check us in. Told the manager we wanted 3 nights, was only booked for 2. Was told the next day that we would not be able to get our belongings until we payed for a third night! Only had one set of towels and ac was so loud you could not sleep at night. Management was very rude and no help!!

Luke Clifton: Terrible experience, ac was super loud, could not sleep at night. Had an awful experience with check in, my 4 night booking was not even there! Manger was no help and lied straight to our face. Had to completely cancel first booking and book again for 3 nights, which the manager had done, turned out only booked for 2 days, we’re told would not be able to get our clothes unless we pay for another night, after it was supposed to be for 3 nights in the first place. Only had one set of towels and no one came and checked to see if we needed anymore or anything. Staff was very rude and not helpful at all. Management was terrible. Will never stay in a HILTON again. Would not recommend!!!

Edwin Sanchez: My truck and 3 other cars got broken into overnight, the manager Chris did not even say, hello or better I am sorry this happened to you, but told the officer how the cameras don't work properly and they can't see anything at night. I am a diamond member, travel, and use your properly a lot, this is the first time that I can say wow, they don't care about their guest. We are just money at check-in, or better yet when we check out.

Seth Whitehill: Staff was great! Lobby and hallways are well kept! Hallways had a bit of a stench but not bad. Room was comfortable, outdated unlike the lobby and hallways. Room was cleaned well besides there was still trash in the can under the sink. Kitchen and living space felt dingy due to condition of cabinets, lighting, and colors of carpet, walls.

KRISTINE KIM: Rooms: My room was forest side. It's very quiet.Rooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Quiet …More

Astry Montoya: 5/7/2023 Fue grandioso esta muy lindo y la recepción demasiado amables quisiera recodar el nombre de ellas enserio son increíbles ! El Desayuno muy bueno 👌

Amanda H: Smelly and hot. We scheduled a suite with a separate bedroom with a king bed. The room smelled foul. Like cat pee or mold. They moved us to a queen regular hotel room for the same price, so we basically spent a lot of money on a small hotel room. It smelled, but smelled less than the first room, and was HOT. The carpets were visibly stained and walls needs cleaning or fresh paint too. I regret coming here. They only gave us 3 pillows for 2 people. Hilton ruined my vacation.The breakfast was disappointing. No milk for cereal, stale bagels and danishes, no dairy alternatives for coffee.

Tatyana D: Rooms are a little run down and VERY dark. There is definitely not enough lighting in the extended stay rooms.The short term room had a VERY loud A/C. It would wake me up at night when it kicked on.Front desk doesn't really know exactly the process for getting on WiFi.Breakfast was relatively good. Except that all the juices were always frozen and good yogurts were gone by 8am. One suggestion is to maybe make breakfast sandwiches available. Like take those scrambled aggs and the sausage and make it into a bagel or crossiant sandwich. Would be really nice with cheese.This is a 3 star hotel and if I didn't k ow I'd think it was a 2 star.

Anthony Randall: It’s nice and clean. The bed is just a mattress on a wooden riser without boxsprings, It’s not comfortable.

mark portrick: Best extended suite brand. 2 bedroom unit felt like I was back in my condo. Clean and easy check in process.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More

Carissa Flowers: Pool is closed until health dept approves. Staff is very nice and I am a solo female traveler and feel 100% safe. Was woken by a dog barking 4 doors down but not a hotel issue. More of a owner issue. Very clean and love having a kitchen. Hotel doors lock at 10pm. Breakfast was okRooms: Very clean, spacious, beds comfortable didn't want to get out of it, kitchen has everything and no shortage of towels and sheets. Very accommodating.

Spencer B: This was my first stay at a Sonesta and I was very impressed. Natalie checked us in and she was so friendly and professional, there should be more people like her in this world. Anyway, the rooms were impeccably clean, the whole property was spotless. There was a fee for bringing a dog and I understand why, because they actually shampoo the carpet between guests with pets. I'm pretty sure most hotels don't do that. The housekeeping crew were all so nice and welcoming. Finally, the breakfast was a step above the rest, a nice surprise.

Kristen Navarro: Large rooms and buffet style breakfast

Ganesh Ram (GR): Rooms: Clean and well equipped suite.Safety: Location, staffRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly …More

Edward K: Perfect place to stay while in Western RaleighCheck out the "Magic Pancake Maker"You'll never have hotel waffles again...Rooms: 5/5|Service: 5/5|Location: 5/5 …More

David Banks: Attentive staff, clean facility, and great location. Close to shopping and the highwayRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

William West: Excellent stay. Clean. Good breakfast. Lots of parking for boats, RV’s Etc.

German Aldana: Muy buen lugar para descansar habitaciones muy amplias y super limpias

Lareesa Farrow: Ken made me feel secure about my stay he really helped me out a lot. I was greeted with smiling faces and if I had a question they were all happy to help. My son said the condos was perfect.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Laura Nelson: Angela and the front desk staff are amazing made my working birthday so special and even left a greeting card and treat in my room. Rooms are updated and clean with everything you need. Breakfast is convenient and you can eat in the lobby breakfast area or take it to your room. I definitely recommend this hotel!!!

Local Seafoodlover: Wonderful unexpected hotel! Had never stayed at a Sonesta before, but it was convenient for our visit to Cary, and one of few with a two-bedroom suite. Very spacious room and a full kitchen which we will take more advantage of next time. The fireplace was an excellent touch especially in the cool weather, and added really nice ambiance throughout the visit. Bed was comfortable enough, and bathroom had ample space. If I had one complaint, it would be the pillows were kind of limp. I like one with good support, but no problem bringing my own next time. Thank you for a nice visit, and we will be seeing you again!

Nancy Policastro: The girl at the front desk is very helpful, courteous and kind. The room was very clean and I liked the layout and design. Parking is $5.00 per day.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Kapil Patil: Very Clean and professionalRooms: 5/5|Service: 5/5|Location: 5/5 …More

Josh_Johnson: They seriously need to hire some people who know what they're doing because the people who were there when I stayed had no idea what was going on. I left my keys in my room when I went out and when I came back she told me that I wasn't staying in that room. They had canceled my keys and I had to get the manager to remake keys for me. I would never stay there again.Food & drinks: The breakfast that they advertise is a joke. Terrible!!!

Merlin Daniel: Good place to stay. But few minor things the management has to resolve

Daniel Cho: Stayed at this hotel for 3 days. The first day was fine but the second and third day we had ZERO access to water. The sink, toilets, and shower did not work and when I asked the front desk they had zero timeline on when it would be fixed. Walking through the halls you can see dead roaches on the floor. If you are looking for a place to stay with basic amenities DO NOT STAY AT THIS HOTEL.

Karen B. EstradaMonroy: The service from the staff was good, really nice and polite people.The place had a weird smell. The room was dirty and there was dead bugs everywhere. You could hear everything from the rooms. Didn’t care I lost the money that I spent there, I left the place after 30 minutes of being there.

Wesley Walker: Very clean. Very helpful staff. Off the main road. PeacefulRooms: 5/5|Service: 5/5|Location: 5/5 …More

Peter S: When people are on craigslist looking for a sublet they aren't looking for a 900$ a week room at a hotel.

Richard Horton: Very friendly staff. Convenient location.Rooms: 4/5|Service: 5/5|Location: 5/5 …More

Kevin Spain: Elevator out of order. First room they put us in door would not lock. The room they moved us to the fridge did not work. No pots or pans for cooking. Could not get anyone at front desk to supply an extra blanket.Rooms: 3/5|Service: 2/5|Location: 3/5 …More

Alexander Ramsey: Although the staff are friendly, the building is aged beyond end of life. The AC unit in my room was so full of mold, I got a headache and had to leave after the first night. Not safe to stay here in my opinion, the building is sick.Rooms: 1/5|Service: 5/5|Location: 2/5 …More

Kim Racine: Management and staff are thoughtful and considerate of guest needs. I am grateful to be here for an extended stay during a time of need.Rooms: 4/5|Service: 5/5|Location: 5/5 …More

Susan Flenniken: First of all, just let me say, to all the people giving this hotel bad reviews and few stars I think it's really arrogant of you to expect a Hilton experience for Motel 6 prices...you get what you pay for...that being said, I had a great stay here, and I was at the hotel 5 days!Yes, the common areas had some bleach stains on the carpet and some scuffs on the doors, this just means it is well used and being cleaned consistently. I own a property management and cleaning company so I am definitely the authority on these aspects.My room (203) was well stocked, very clean, and had no evidence of all the bugs other people claim to have seen. Everything worked in the room and the linens were fresh.The staff was amazing and the night manager, Andrea, deserves a raise for how far above and beyond she goes for a thankless job and a company who obviously doesn't recognize when they have a gold standard employee. If Andrea lived in Texas she would now be working for me, because quality help like her is impossible to find.The hotel was quiet even on the weekend and the pets that stayed were rule abiding as well. I was on the second floor of three but never heard anybody stomping around above me and no door slamming in the hallway. The hotel is in a great area set away from the road and surrounded by trees.I chose this place for the price as a package deal and I am glad I did. Next time I come back this is definitely where I want to be!Nearby activities: Shopping centers surround the hotel with budget to luxury shopsSafety: Set back from the road and next to a private school

Rhonda Walker: Quiet, nice neighborhood, friendly staff. The room had older furnishings but you get what you pay for. There are bugs!Rooms: 2/5|Service: 4/5|Location: 4/5 …More

Tutti Wagner: Great room and decent price.Hotel highlights Great value …More

Nita Albersin: Stayed at hotel for 2 nights uneventful however at 11am housekeeping came requesting house keeping services I attended to door and informed housekeeping that I didn’t need any services however at approximately 1115 am heard a loud banging on my door it was Housekeeping manager Miracle Arnold at door. At first I thought it was the police due to how loudly she banged on the door. She spoke to me very rudely requesting that I leave room in 5 mins very rude authoritative unprofessional. I stated that I had paid for another night and check out was not until 12pm and I felt like I was being harassed. She made a whole mockery out of me checking out and speaking very loudly and very aggressive and unprofessional that I packed my stuff and left the room to speak with manager however the agent at front desk informed me that the manger won’t be in not until Tuesday (4 days after incident) .Sent a email to GM called customer service line made a formal complaint and reached out to Expedia for and made a formal complaint. The vetting process at this hotel needs much improvement because a manager doesn’t have the skills to be managing her subordinates. Management at this hotel is very poor. I would not recommend and the house keeping manger Miracle Arnold needs to be fired for poor customer service unprofessionalism, rudeness, and aggression. She clearly needs training in customer service and does not have the training and skills to manage her subordinates. She should be fired .

Tyler Peters: For a 2-star hotel, this was very solid. The staff were all very friendly and helpful to me, and the room was very nice and clean. The hallways outside the rooms are another story. They've needed to be replaced 10-15 years ago with all the dirt and stains on them. It's in a quiet location, which was nice too, but pretty far from anything too. If you have a car, it's no problem, a lot of chain restaurants nearby.Overall, for a barely two-day stay, this worked just fine for me.

Terry George: Nice and reasonable.

Tarek Gad: This place was great in its past. Rooms are large and have all you need to be comfortable. But cleanliness is an issue almost everywhere. These carpets have to be changed. Bugs need to check out.Rooms: 3/5|Service: 2/5|Location: 4/5 …More

Rachell Cofield: All the staff go above and beyond to satisfy the guest and they are very helpful. I would recommend this hotel to stay at.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Ethan Blue: Besides the bug and uptight Manager, it was pretty chill lotta mental ill reside there. No snack machine or drink. Had no hot water a whole weekend so over all don't do itRooms: 2/5|Service: 3/5|Location: 5/5 …More

Vinny Vince: They had no reason to ban me from here.Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Rie-Lee “Little Kiyiya”: Makayla & Aaryn wonderful wonderful ppl there at front desk. They did best to have everything go perfectly well for me n my daughter stay there unexpectedly in Cary Bec my reservation of same hotel in Durham NC Turned Me Away when I had made reservations about 2 weeks ahead as they said "They were Overbooked! I didn't get no notifications from hotel dot com or anything Just an email from that extended stay america hotel in Durham NC if I need anything more for my hotel room to let them know" BUT I got Turned Away....But my daughter found exact same hotel but in Cary NC and so now waiting for my refund differences in cost from hotel dot comThe hotel in Cary NC is older with no excercise room or pool or elevator....But is close to the shopping center that is behind hotel of walking distance.CC wasn't working on TV for some reason even though we turned the captions on...Room was very comfortable.I highly recommend staying here Makayla & Aaryn thrive to do everything in their power to accommodate us AND they both have AWESOME Friendly personality always smiling and WONDERFUL sense of humor!!!🤟💜🤟💜🤟🌹🌹🌹🤟💜🤟💜🤟

tenyce dailey: This has the most amazing rooms, everything I need in a week stay was there I would most definitely go to this hotel again especially with the staff and there A1 customer serviceRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Romantic, Great value, High-tech …More

Noella mckoy: I love and appreciate the whole staffRooms: 5/5|Service: 5/5|Location: 5/5 …More

Tom D.: Filthy, dirty, disgusting and really ghetto. Stay away at all cost.Rooms: 1/5|Service: 3/5|Location: 3/5 …More

Jeremiah Leonard: The absolute WORST hotel I have ever stayed at. DO NOT WAIST YOUR MONEY HERE AMERICA! The is extremely disrespectful and sarcastic. Particularly a female named Charlee. I had an issue with the room I was staying in; the smoke detector was beeping due to bad batteries. I asked Charlee if there was a way someone could fix it or just simply take out the old batteries. Her response "Who do you think is going to do that at this time!?" I replied, "How about you since you work here?" Then she retorted, "I was just going to switch your room since that would be easier." Her response to my, a paying customer's, issues was to be sarcastic and insult my intelligence. I don't appreciate that! I will never stay at this again until "Charlee" is fired. AND, I WANT A REFUND!

Vishrut Sundararajan: Great place to stay!

Arghya Chatterjee: Positive:1. Decent price.2. Very close to RDU and RTP.3. Friendly staff.Negative:Roaches in room!!!

Dmitri Khorokhorin: I was charge twice for the same stay, and did not got my money back. After contact customer service many times. I still did not got my money back for second charge. I was told on many occasions, someone will contact me in 48 hours to resolve the issue but not ones I got the response. I will not recommend this hotel. If you don't want deal with same issue find the different hotel chain. Thank you.

Jason Bailey: This hotel has gone down hill. They kick out more people then they rent to. I was asked to leave after a manager claimed I smoked in the room. I don't smoke anymore but I left and they would not admit that fact to Priceline so I didn't get a refund.Rooms: 3/5|Service: 1/5|Location: 4/5 …More

Richard Pajooh: Before I even arrived I had issues with the customer service I called a day prior to check my reservation. The front desk person could not find it, I asked to speak with a manager and she said “that’s what the manager said.” I asked again to speak with a manager and she hung up on me. I called back no one picked up. I called corporate and corporate had to call them to confirm my reservation. I was moving from another area and reserved the room weeks prior. Even the corporate person questioned the service here.I arrive and have been in the room for about four days. The place has major issues. One the cabinets, stove, appliances, and basically everything were covered in dust nothing was cleaned. Interior of cabinets are warped the vent over the stove is rusted the stove has a sticker saying “for ventilation purposes remember to open your window while cooking” well I can’t do that being the window is broken you can’t open it without it falling off the track. The p traps under the kitchen sink is completely corroded and is leaking. All the doors, trim, and furniture look like they were in a tornado and severely scratched and damaged. The microwave plate or glass you put your food on isn’t even for this microwave so it doesn’t spin, half the buttons don’t work, all the cabinets are damaged and inside are warped, bubbled and had dead bugs.I had to clean the place just to make it some what sanitary.Based off previous reviewed management keeps saying they will fix things well you haven’t done anything.This place is a major code violation and I work in construction, I will contact the city inspector cause whoever owns this place clearly does not care at all.The only thing I can say is the floors look somewhat new.I took photos and video because there are so many damages here I don’t know where to begin and don’t want to be dinged for their poor maintenance and lack of cleaniness.Also if you are on the bottom floor and the top floor has kids you can hear everything. The carpets outside is the main walkway are pancaked with dog hair and dirt.This is a disgrace. Do not stay here in town suites or any other place is better.For 400 to 500 a week you are not getting your monies worth.I have nothing positive to say about this place.Do not stay here if you value your health safety and expect some measure of cleanliness.I’d like to speak to corporate about this cause as someone who works in construction and real estate and customer service this place really needs to be shut down.Do not come here. For a few dollars more or even the same price anywhere else is better.

L1zunn: Just like this comment and be nice

Gary Turner: Worst bed I've ever slept on. You could tell it was old because all night we gravitated toward the middle of the bed.Rooms: 4/5|Service: 1/5|Location: 2/5 …More

Ronnetta Mclawhorn: Need improve remodel in rooms, cleaning windows, stair, replace carpet in hallway it's nice a room need new decorate walls etcRooms: 4/5|Service: 1/5|Location: 5/5 …More

Erin Seto: The staff was friendly, but that was the only good thing I could say about the location. I booked through Expedia and I really should have done more research before picking this location.The building is seriously dated. I mean, it does NOT even have an elevator. The stairwells are located inside doorways that are hard to find. You can't even get to any of the rooms through the lobby without going up a flight of stairs. This is not handicap friendly. And definitely not luggage friendly. I ended up leaving a bunch of stuff in my car.We also had to park our car where we could see it. The place had bad vibes. Saturday morning, I went out to get some things from my car and there was an entire case of empty beer bottles by the trashcan at the front door. It smelt like someone had a drunken party in the parking lot.The day we checked in, our bathroom light was so dim it was hard to see. The photo doesn't do it justice, but every time I needed to use the bathroom or shower I had to use my phone's flashlight to see. The maintenance guy said there was no bulbs to fix it and "ordered" a replacement. That was a disappointment all weekend.We got a suite to try and save money by eating at the hotel instead of dining out. But there was no pots/pans, plates, or utensils. And the stove was so dated I was afraid I might blow myself up turning it on. Even the microwave smelt weird.The bed at least had a mattress cover on it so there was no bed bugs that I could see, but it was not a restful weekend. The hallways smelt like weed. And there wasn't much help from management after the trip besides a half-hearted "sorry".DO NOT BOOK HERE UNLESS YOU WANT TO WASTE $100/DAY.

Queyonna Thompson: The prices of the rooms are RIDICULOUS for the hotel to be RAGGEDY . They have roaches , everything in here is ALWAYS breaking … they only give you one roll of toilet tissue wth