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1. The UPS Store - Cary
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· 65 reviews
2474 Walnut St, Cary, NC 27518, United States
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Mike Sanders: We just called this store looking to purchase some large boxes. The lady who answered the phone said "Sir I have a line out of the door and it is best you come in and hung up" I run a local busiess and with this kind of service I will order in bulk from uline directly!
F Gong: They don’t know how to scan Amazon bar code return. So unprofessional
Kelty Brittle: Just tried to charge me $4 to tape up an amazon return.
Shirley Hawley: Ty and Dee at Cary UPS are amazing! Mailed 2 boxes to granddaughters in NM who only have po box. Thet helped me find least expensive way to ship. 5 stars for helpfulness and patience!
Thomas Dettenmayer: I had over 200 pages of medical documents I needed converted to a PDF and this store really took care of me. Another UPS store in Holly Springs next to Lowes Foods was trying to charge me ¢99 a page. Just to have them scanned on my own hard drive. I called this store up just to make sure UPS ain’t really out here bending everybody over a barrel just to have some docs scanned, and they told me “other store is not affiliated” and said to “cmon down.”Great job, great service, even better prices.
Ryan: Closed at least 5 min. before official closing time (4pm) on a Saturday. 3 other people were outside and also had business, but could not because the door was locked. If your closing time is 3:55pm, then display that time instead of 4pm.
Sam Aqrabawi: Poor customer service absolutely
Ala H: A couple of workers straight out of the ghetto. One moment I was trying to return an Amazon package, the next I was pushing back on the lady because she claimed she told me she can’t scan the code off my phone “last week”. I haven’t been in the store for a month.Then she stopped pushing back and just stared at me like she was going to punch me. Suddenly I was being bombarded with heavy cussing, which I gladly retuned. Point is, ‘horrible customer service’ is an understatement. Find yourself an alternative location.
aud21out: Notary is by appt only, one of few UPS stores to have this policy in Raleigh.
David Nizen: Excellent option for Notary, Copying and Shipping services.
John Feore: By Far the best, most customer friendly UPS Store I have ever been too.
Alicia Hatmaker: Always super friendly and quick! Even around the holidays
Angel Becerra: Wonderful service
Carol Shearin: Dropped off two separate items to return to Amazon. One item made it to Amazon, the other did not. UPS tracking only stated "Label Created" and nothing else. Went back to this UPS store and was told they could not do anything to help me. Ended up contacting Amazon to resolve refund issue.
Peter Brown: Came in for an amazon return. I had everything good to go but needed a strip or two of tape.I was out of the store after maybe 30 SECONDS of walking in. It was amazing. Friendly staff, clean store, would highly recommend!
Ines Rios: Quick and easy! Amazon returns, shipping, mailing ,copying and other services are assisted and done fast and professionally.
Ashlei Brown: Service is always so good I would buy a membership...and they dont even sell one. Even when inconvenienced, staff was apologetic, offered me a seat to wait in, offered candy, and gave me the service gratis.
Carel Badenhorst: Updated review: Apparently these UPS shops are independent from UPS the company. UPS the company lost my package and are not communicating well with these local UPS shop owners. I have now contacted the owner of this local shop and they are making fire under UPS the company to get my claim resolved. Given what I now know and the support Dee as the local agent of this UPS store is giving me; I can confidently say this local store is five star, But UPS the global company leaves a lot to be desired!
L K: I've been here 5-10 times in the last 6 months and every time the personnel are so positive, upbeat, and helpful, regardless of the service needed. They always leave me happy and satisfied. I can't remember all their names, but today Brad helped me print some passport photos and other docs for me and like all the other employees there, he was super nice and happy to help me. The friendly vibe they have going is awesome!
Kerry Powell: No service - website says drop by for notary. Did just that. Only person in the store and the two dorks were snarky - “see the sign that says you need an appointment?” Bad service now feels slighted by how lazy these toads were. Of course there is no way to schedule an appointment online. Had to go elsewhere. You should remove anything related to service from your marketing!!
L F: I LOVE this store! I always go out of my way to go to only this UPS store for my drop offs.I'll try to catch the names of the employees next time I go there but they're all awesome and very knowledgeable!!
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2. The UPS Store - Cary
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· 72 reviews
1249 Kildaire Farm Rd, Cary, NC 27511
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Stacy Lundblad: Was worried after seeing them not taking Amazon returns.Nope, not the case. Totally took em no issue. I even missed the fact that I needed to seal up a box, and she said she'd do it no issue.Great pleasant staff.
Mustafa Soirkas: They looks like does not want to give service. Or waiting for extra money, tips, etc.. And also the store does not have tape. If you need to even inch of tape you need to buy for $5 which all other ups stores sellin around $3.
Joseph Guthrie: Sorry for coming in to the store at 345 (15 min before close) to drop a package. I did not have the label printed and usually other The UPS Store locations will scan my email bar code from my phone to reprint my label. Not this store!! I had to email my label to the store email and pay $2 to have the email printed so they could scan the bar code. Seems very different than previous experiences with other The UPS Store locations. Staff was super friendly otherwise.
Matt Srdjak: Lots of attitude from a single employee ruined this location most of the staff are friendly and helpful. Watch out for the attitude and threats from a blue haired woman. She threatened to not ship my package after I paid for the shipment? asking if I wanted them to ship it or not? bad attitude and threatening environment Never using this store again.
Mohamed Abou elkhier: Customer service is terrible, choose any other location beside this one .came in to return a package from Amazon . They told me I need to pay $15 for the box and packing. I HAD NO PROBLEM WITH THAT. Brooke one of the associates along with Lauren Ovens " the manager " stopped me while I was unpacking. They asked me to give them back the box cutter. Not only that , i wasnt finished and brooke came up to me and said " you need to take those boxes with you which i was going anyways .they also asked me to pay for the packing because I used the box cutter. What made it worst, the manager Lauren didn't even care and she was just standing there. The one star I gave is for the great young man who helped me initially
Dawn Collins: Service here has always been terrible, the people ignore you until they just can't anymore. They act like it's a torture to wait on you. I will be going to another one from now on. The girl who waited on me had been in the back room. She came out and told me it would be another minute. I waited. She took my package slip and thanked me. I asked for a receipt she told me it was in my e-mail. I said that was fine could I have a receipt please. She reluctantly gave me a receipt. I don't know why that was such a big deal. Then she told me the tape she had let me use while she was giving it to me free this time, I would be charged next time. Which would have been fine as well if she had perhaps said, we've instituted a new policy and will be charging for tape in the future. I've never been charged for tape. Please don't try to act as though you are doing me some big favor, CVS is right up the street. Also, my package is somehow missing now and I understand why she didn't want to give me a receipt. She had no intention of mailing it. Amazing how a package I mailed through FEDEX on the same day has reached it's destination and UPS has no record of my shipment. This store should be closed. The people are rude and the service is terrible.
William Fischer: In and out in 10 seconds. Not exaggerated. Worker gave me a tip to keep my reciept as proof of shipping in case Verizon loses my phone I'm trading in. Flawless.
Courtney Lee Garay: I had to ship my mom some of her stuff after she left it on mother's day weekend. I normally hate going to the UPS store or any mail store. This place was so lovely! The guy who helped me was truly HELPFUL. He even personally cut down the box to make the stuff inside fit better and save me money. The store was clean, the staff wore masks. I will come here again!
Mahantesh Paramaj: One of the best UPS experiences. The staff is very cool (I think her name is Jen ) , she answered all my questions in different package rates and differences and the insurance covered. Also she suggested which in is better to go.My package delivered next day when I chose overnight or next day delivery. UPS never disappointed me
Judy Jetton: Great staff !
Judith Jones: The nicest people work there. There are so many in Cary, but I will go to this one only!
Lien David: Easy drop off
Ashley Snave: Friendly and helpful staff that provide quick service! Would visit again!
P J: I called to ask answer a simple question and the man who answered the phone was beyond rude. He refused to answer my question unless I paid the store a fee. I would not go here if my life depended on it.
Christopher Jolly: Employees were extremely helpful and efficient during a very busy time. I was very impressed with how personable and kind they were in the middle of the hectic day.
maria pramaggiore: NC idiocy: yes it’s cold out today. But there are restrictions on how many people can be inside because of Covid. Duh. So stay the f outside until you are invited in. Store personnel— you need to police, because people are selfish, ignorant and ridiculous.
Kathy Quimbach: After waiting for a very long time to mail an envelope the attendant had to retype my address label three different times to get the information correct. Then asks me if I already paid for my envelope which was clearly prepared before I got there . And the price !$17.02 for an 8x10 envelope.... that was their cheapest price. Hard to believe! The place was total chaos...... I will hopefully be able to go somewhere else to ship .
Neil Bleau: These people are incompetent. Just delivered to me a package I sent through them as a return to Virginia. WHY did you send it to the sender?Also, just learned another return my wife sent was never recorded. STAY AWAY from this UPS store!!!
siobhan moraski: Great service and very friendly associates!! Especially the handsome and cute Tadhg!
Bryce Woolley: I shipped a package about 3 months ago and let me just say this was the friendliest staff I have encountered at a UPS store. One of the associates Tadhg helped me out a lot. The first thing he said was “Let me handle your package” very friendly!! Let me just say I will be coming back to this store and absolutely letting Tadhg handle my package everytime
xianys santiago: Tag is the best he really is a talented employee
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3. The UPS Store - Cary
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· 35 reviews
2054 Kildaire Farm Rd, Cary, NC 27518
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Dustin Ruben: I always have a pleasant experience when I visit this location. I recently worked with Pavan and he was super helpful.
Steven M: Always A Great Experience!!!
Ala H: Package dropped off yesterday morning, should be delivered tomorrow. However it appears to still be in the store, status says “dropped-off”. Or maybe they lost it. This will be a fun trip to the store tomorrow to find out what they did with my package.
Burdett's Woodworks: Quick and convenient for Amazon returns. Today I stopped by and Bobby was super nice and helpful.
Dasha Ostrova: Amazing staff! Thank you.
Julie Martha: I love it here. The staff is so helpful whether you’re in need of setting up a box, having a document notarized, or shipping a return. The lines do get a little long, but usually only around the middle/late afternoon when everyone is off work at the same time. I’ve never seen only one person working, there’s usually 2-3 people on shift at a time. This place gives two keys - one for your post office box and the other to gain entrance to the building in off hours. (You won’t be picking up your packages in the middle of the night - that part of the building will be locked, but you can check for regular mail)
Erin Stevenson-Bennett: Needed a notary. Natu was so very helpful and kind as we needed a lot of help with a number of things!! Amazing customer service!
vinil reddy: This location is ridiculous. May be all ups locations are like this. If you have more than handful of packages you have to make multiple trips to the parking lot. They do not even have a cart or someone to help you get all the packages together to the store. And the door , you have to pull it outward to open with packages in hand. For such a busy location the door should be able to be pushed inside or better open automatically. And finally there is only one guy for the most part and it takes forever. All this leads to inconvenience,dropped packages and waste of time.
wendy gray: The staff is very friendly and helpful; they go beyond in giving good service here. I go here all the time and wouldn’t go elsewhere.
Rebecca Hart: Very friendly and helpful with shipping.
Chris Anderson: Owner was kind and helpful. Thanks for your service. Would recommend this store!
John Nolan: Very welcoming and got my package sent in no longer than a minute!
Lauren Doyle: This place is so clean! The owners are so friendly and there is rarely a line! I live in apex and prefer to drive here for allMy Amazon returns and even mailing stuff out!For example I was late getting a Xmas gift out for my family in NY, they were able to deliver my item in time for Xmas using the ground shipping saving me over $20!!!! I can’t say enough great things about this franchise!
Vishal Chaudhari: Manager Natu is very helpful and knowledgeable, he will help you out for any queries and so the Bobby.
Jillian Pruitt: Amazing experience with the notary public here at the store. He is the owner of as wellAnd the he helped meAnd got me Clarity on a few
Gregg Seidel: they guy here is a notary but is afraid to sign any documentdont waste your time
Chris Powell: This is a good store, I love the owner he always has time to talk to me and I love the personal touch. I feel like they go the extra mile
Will Pitt: This place is the epitome of nickel and dime. Had a prepaid label I had ready as a PDF, and they wanted $2 to print a single piece of paper. You can print items at the public library or 10 cents a page, I understand the convenience factor but $2 to print a single piece of paper is astronomical, save your money, it's independently owned and find another UPS store with better rates.
Jerry Gilvey: The staff is very friendly, and can handle your packages quickly and then you are on your way. Top notch.
Daniel St John: Rude experience
M G: Great service!
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4. The UPS Store - Cary
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· 44 reviews
7151 O'Kelly Chapel Rd, Cary, NC 27519
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Jojari Cannon: I prefer this location even though I have another store closer to me simply because the employees are so helpful and overall pleasant. Appreciate y’all!
Annie Drennen: Super helpful staff, nice and clean location! Highly recommend!
steven dong: This is the by far the most professional and helpful UPS store I have ever visited. Everyone here is so courteous and professional, and they are usually pretty busy, even so, they always have enough staff to help customers.
Whitney DeLissio: I needed extra custom invitations in a hurry (printed both front and back on card stock), and Shaun was fantastic! He was friendly, courteous and helpful, and he had my extra invitations printed within 1 hour. I definitely recommend him and this location for printing services, as well as shipping!
Tania Poo: Good service!
Sam P.: After having trouble with a print order online, Shaun went out of his way to make sure that everything was set up properly and that my order came out perfectly (which it did)! Thank you again!
Lizz McGay: Quick service, friendly, and helpful!
Ramya: Toni is the absolutely the best!! She’s super friendly, knowledgeable and always helpful wether you need a notary, shipment or return
Venkata Bhaswanth Akula: Quick response.
Shawn Pepple: The cost for supplies and service is not acceptable. Over $11 for a medium box. You should only use when forced or needed to for a specific service (e.g. Amazon drop off), use a Postal Annex or another location when you can. Additionally the workers were somewhat grumpy and not interested in customer service.
David Maney II: Great place for mailing UPS and USPS packages as well as Amazon returns, You can drop off Spectrum and AT&T equipment returns. Plus mailbox pickup.
PavanKumar Upadhyayula: WORST NOTARY SERVICE. There only one lady who do NOTARY. She Knew that I am in queue for 30 mins. And she simply giving printouts. This is 3rd time i faced this issue. Why she don't ask other's to do this, they are waiting for job.
Chandler Miller: Friendly and knowledgeable staff. They are open on Sundays too.
Clara Lee: Amazing caring staff. Always pleasant snd professional. My items are correct snd ready for me when I come in.
James Johannsen: The best shipping store I have used. Employees are quick and service is always much better than other companies. Never had any issues with returns or sending packages.
Joanne Froidl: Excellent service. They went out of their way to ensure a large family heirloom was packed with care and concern. They even showed me how they were packing it up to ensure it was going to be protected well in transit. Highly recommend this location.
Jocelyn Yale: Always incredibly helpful and polite, regardless of how busy the store is. Quick to accept drop off packages and making an Amazon return is so easy. Also very thankful that everyone inside (employees and guests) wear a mask!
Mehrunissa Owens: I wanted to have posters printed for my classroom, they did an amazing job! Also, the staff is friendly and very helpful, spending all the time necessary to make sure my things get mailed out correctly and my printing work is perfect. Thank you for the amazing customer service!
march april: Hands down a great place - responsive, courteous, knowledgeable, full service. very friendly and fast service
Juanita White: I Really, Truly Honestly from my heart❤appreciate the team was so Professional and well Qualified for the job they assisted me to their best ability ti a point I wanted ti buy them lunch and they declined. During these rough tunes we Really Need More Ppl. Like Them Thanks Again Yall For Yall Services🤗🤗❤❤
Michelle Weeks: The manager of this store, Joe, was extremely helpful and went above and beyond. I had an Amazon no-box return which turned out to be not true because of the size of return. That part is totally on Amazon but Joe helped me understand how it is suppose to work, carried the very heavy items back and forth to my car. Tried to find a box big enough to ship it in and even though there wasn't one, I appreciated the extra effort. Thank you, Joe!UPDATE: I went back a few days later with new info from Amazon and Joe and the staff all helped put together a huge box and helped me get it all sorted with Amazon. Finally got those extra large boxes shipped! I'm grateful Joe was there and went the extra effort to help me.
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5. The UPS Store - Cary
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· 106 reviews
92 Cornerstone Dr, Cary, NC 27519
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Alex Dalberth: I use this store for all of my Amazon returns and occasionally shipping out packages. I have always had a fast, friendly and clean experience.
Cathy Mall: I had an Amazon return and was in and out in under a minute great customer service Marisol!
D L: Great store with employees who care! Marisol goes the extra step to make sure that the job is done! Thank you!
Yoselin Martinez: Very helpful and friendly. Marisol and Taylor took the time to help me understand my needs and took care of my situation when there was a misunderstanding. Their customer service was amazing. Thank you so much for all your help!!
lakmalli: Marisol is friendly and makes the service interesting...
Rett Summerville (RettPV): Always professional service and quick.
Sarah Mayo: I have been coming to this location 2-3 times per week for the last couple of years. The staff is always professional, kind and helpful even when they’re busy. Marisol has been especially helpful and patient. I needed some extra help with my Amazon returns and she took the time to walk me thru everything step by step.
Adrian Park: My only experience is with their notary services. The notary will refuse to sign any document that he doesn't have experience with, so he refused my standard signature verification. I don't know what services he can possibly provide if he is refusing something as basic as this.It also made me uncomfortable that for a basic signature verification he asked me for specific details about the nature of my relationship with the person I am an attorney-in-fact for and why I would be acting on their behalf. He also asked me to produce my attorney-in-fact legal documentation, which I did, although this document contains personal information for which he should not be privy to. After all that, he still refused to sign my paperwork with no more explanation than "I am not familiar with this"
Wagrmom: The staff is incredibly friendly and always helpful! Marisol is always kind to us.
Kristina Black: Marisol was kind and helpful.
Ann Close: Marisol and the UPS Team on Cornerstone Drive provide fast, friendly service meeting your needs so you can get on with your day. Thank you for such great service!
Rich Denbow: I always get quick service here. Marisol is extremely helpful.
Gabriela Kotek: Marisol was great!
Sailesh Valecha: Very friendly and professional . Marisol and team are great
Emily Mercer: Great experience! Marisol and Kathy were kind, helpful, and professional. Will definitely be returning!
Alex Hayes: We come to this store often, usually to drop off items for return. Marisol is often there, and is always efficient and does her job with a smile. Always a positive experience at this store!
Maria Robey: I went with a lot of stuff to mail today and Marisol was amazing, very patient and gave me the best service. Her coworker was also helping other customers with great attention. I’m very pleased.
Lynn Morris: Excellent store, professional and courteous!
Nina: Always fast, friendly and helpful. Thank you, Marisol for putting extra tape on the box for me!
Nicole Stigers: Marisol was quick and very friendly!
Emily Cardona: Amazing service. Marisol got me in and out in less than a minute. Would highly recommend for doing an Amazon return!
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6. UPS Access Point location - Cary
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· 7 reviews
340 Crossroads Blvd, Cary, NC 27518, United States
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4worldlovers: 
UPS Access Point location in Michaels at 340 CROSSROADS BLVD, CARY, NC
Secure Self-Service Lockers to Pick Up & Drop Off for Pre-Packaged Pre-Labeled Shipments
It can be stressful to miss an important delivery. Not everyone can take time off work or ask a neighbor to keep an eye out for a delivery truck throughout the day. UPS Access Point lockers help to make life easier for customers who can’t have their packages left at the door. Now customers that might have missed a package during their home delivery, can utilize our UPS Access Point lockers to receive deliveries on their schedule. Our UPS Access Point locker at 340 CROSSROADS BLVD in CARY,NC, offers convenient self-service pick-up and drop-off of pre-packaged pre-labeled shipments.
UPS Access Point lockers help you get a fast and secure pickup and drop-off on your schedule. Most of our self-service lockers are easily accessible 24 hours a day. To find the UPS Access Point locker in CARY, NC, that has your package for pickup, use the free UPS mobile app or track your shipment on ups.com. Once you’ve verified that your shipment is at our UPS Access Point locker location, use the self-service kiosk to help find your package. Your tracking number or notice left by your driver can be used to help find out which local has your package secured inside. A driver’s license or other government issued ID like a military ID can be used to verify your identity and authorize your package for pickup. Once verified, your locker door will open automatically. Do you need to send out a package? UPS Access Point lockers also accept outgoing packages with UPS labels attached. Just scan your label at the kiosk, and a locker door will open.
UPS Access Point location in Michaels at 340 CROSSROADS BLVD, CARY, NC
Secure Self-Service Lockers to Pick Up & Drop Off for Pre-Packaged Pre-Labeled Shipments
It can be stressful to miss an important delivery. Not everyone can take time off work or ask a neighbor to keep an eye out for a delivery truck throughout the day. UPS Access Point lockers help to make life easier for customers who can’t have their packages left at the door. Now customers that might have missed a package during their home delivery, can utilize our UPS Access Point lockers to receive deliveries on their schedule. Our UPS Access Point locker at 340 CROSSROADS BLVD in CARY,NC, offers convenient self-service pick-up and drop-off of pre-packaged pre-labeled shipments.
UPS Access Point lockers help you get a fast and secure pickup and drop-off on your schedule. Most of our self-service lockers are easily accessible 24 hours a day. To find the UPS Access Point locker in CARY, NC, that has your package for pickup, use the free UPS mobile app or track your shipment on ups.com. Once you’ve verified that your shipment is at our UPS Access Point locker location, use the self-service kiosk to help find your package. Your tracking number or notice left by your driver can be used to help find out which local has your package secured inside. A driver’s license or other government issued ID like a military ID can be used to verify your identity and authorize your package for pickup. Once verified, your locker door will open automatically. Do you need to send out a package? UPS Access Point lockers also accept outgoing packages with UPS labels attached. Just scan your label at the kiosk, and a locker door will open.
Muhammad Y. Ibrahim: Walk in to the Michael’s and go to the check out station. Any of the kind Michael’s associates would help you out! It was a quick in and out drop off for me.
Wafaa Darwish: Good placeEasy to find a park and there’s a lot of space to parkGood customer service and fast at work
Angelina Manoj: No sign as to where the package can be picked/dropped off, and when asked about it, we received no clear instructions. The lady who came by to assist us was rude; talked as if we were supposed to know what we should do, and had no sense of empathy. Will not be returning again.
Kyle Dellinger: Very helpful and friendly staff!
Lynne Argento: Quick, and knowledgeable!
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7. UPS Access Point location - Cary
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· 3 reviews
1123 Kildaire Farm Rd, Cary, NC 27511
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Vic King: Staff was super friendly and helpful!
Susana Gonzales: Atención excelente
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8. UPS Alliance Shipping Partner - Cary
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· 1 reviews
1391 Kildaire Farm Rd, Cary, NC 27511, United States
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Josh Patterson: Even though technically closed they accepted an outgoing package for me!
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9. UPS Access Point location - Cary
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· 2 reviews
10170 Green Level Church Road, Cary, NC 27519
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Narayan Kumar: Efficient employee for quick drop off
Narendran S: Had a hard time here to collect my package 2 weeks back. Since I wasn't at home when UPS delivered the package and it required a signature, the driver dropped it at this location for me to it pickup. First time when I went there a lady checked for the package in their system both with my name and tracking number and told it wasn't here. I was surprised and came out waited in the car and thinking what to do next. To confirm again I went inside and asked to check again where now a guy started looking for it. Looking at me for the second time, the lady store manager came and whispered to the guy that I already came in few mins back. After hearing that he stopped checking and asked me to check with the UPS customer center. I then went to nearby UPS store and checked, a gentlemen over there confirmed the package is in the same pickup point, otherwise you can ask for a claim with UPS. Since I don't want that route to be taken as the package is important and time sensitive one for me, I thought of trying out one last time and went to the same pick up point by evening. This time a young girl was there who also couldn't figure out and asked for the address and found the package finally, but still want to confirm with the store manager. To show the tracking number handed over the mobile to her and tried to explain but she gave an awkward look and asked me to be quiet. She verified the tracking number and gave the package to me without even looking at me and there is no sign of apology. It took me 3 attempts to get my package from this pickup point which wasted my entire day.
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10. UPS Access Point location - Cary
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· 2 reviews
7025 Winston Hill Dr, Cary, NC 27513
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11. UPS Access Point location - Cary
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· 1 reviews
2994 Kildaire Farm Rd, Cary, NC 27518
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12. UPS Dropbox - Cary
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· 1 reviews
Unnamed Road, Cary, NC 27518
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Shipping and mailing service
13. UPS Alliance Shipping Partner - Cary
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· 1 reviews
220 Grande Heights Dr, Cary, NC 27513
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Fingerprinting service
14. Postal Express & Fingerprinting - Cary
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· 69 reviews
964 High House Rd, Cary, NC 27513
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