Best Warehouse Club Cary Near Me

James Woerner: We love BJs for a lot of items but word of caution don't get milk here. About half of every jug we have gotten is spoiled well before the sell by date. Skim, 1% and 2%.

Ken Ray: I went to buy TurboTax on a CD there yesterday and lo and behold they were out but their website does not indicate that

Rip Bokern: Decent store but the gas station was designed by a certified idiot. 12 pumps but you can't use 6 unless you want to scratch your car with the hose. Always have to wait for a pump

Business AsUsual: I love BJs, one of my favorites along with Costco but today l purchased the pre cooked wings. They looked amazing. ABSOLUTELY THE WORST WINGS I CAN REMEMBER TRYING TO EAT. THEY WERE SO FATTY. DISGUSTINGLY FATTY. Usually if l buy it l will eat it regardless but l couldn't finish these. I was heart broken, surprised and hungry. Stay away from these wings.

Ken Presting: My favorite warehouse club

Mustapha Hmamou: I just spoke with customer service by phone, Her name is Linna, I wanted to join membership for my first time, because I received promo code for $25/ inner circle. she took my information, she put me on hold for ever. I understood she wanted just my personnel info. Disrespectful girl.

Carol Rose: Not very many Organic items or Gluten Free!

Jason Hunnel: Fix the air pump. I’m a paying member and it’s been out forever. Sheetz has this for free.

Bunmi Adebanjo: We love this location and their staff are friendly and welcoming and helpful and we have been shopping with them since 2014…

Michael Clinkscales: Consistently good experiences. Prices are great, quality is great

Mark Harris: Took my truck to BJ's tire center for a tire rotation Sunday because it was included in my tire purchase. I only ever see one person working in the garage and never see any tires being rotated so I marked both rear rims with a black permanent marker. We I received my truck back both rear rims were still in the same location. I showed the man working the desk and he assured me the work was done. I said if that's so how can you explain the rims still being on the back. He said I can't but you can request to look at the video. I've tried to call the main store to speak to the manager (no option for that). I sent a email to their site requesting they view the video and they thanked me but requested I work through the local BJ's. I've now rotated the tires myself and will not be returning to BJ's tire center. I just wanted to make others aware because I don't think my tires have ever been rotated since they were installed because the same man was working the garage both times I've taken the truck to have the tires rotated.

Patrice A: Rude staff. Lack of professionalism throughout.

Greg Hill: The last two times I have been to the BJ's in Cary they have been unable to locate items that are showing to be in stock in their system. One item showed 17 in stock and another showed 13 in stock. They looked but could not find either one in the store. I am not sure what is happening but it seems like they have an inventory system issue.

Dianne M: Alot less crowded than Costco! Easy in/out.

Beth Vanderkin: Love using the app & the drive up pick up. Saves me so much time. Much easier in & out than Costco. Good prices & great coupons. Especially good end of season clearance specials.

Anthony Latta: Best cuts of meat in town.

Jaime Daly: We've been waiting for this...it's so good stores up North have it & now it's here in the South😋😋😋

Deasia Frazier: love the mash potatoes!! 🔥

Catie Mcbane: The staff here gets a lot of grief... Reading through these reviews though....Moldy toilet paper? You didn't check it before you bought it? It's not the stores fault. It's shipped that way.Issues with online order pick up? Know what? You are going to the store anyway. Why not carve out the time to get out of your air conditioned homes, out of your air conditioned cars, and shop your orders as opposed to having someone else do it then proceed to have it brought out to your car, loaded to your trunk and you find it necessary to find reasons to complain about everything? Wow... Society got lazy and cruel during covid.Any store that offers the service of online ordering and pickup service curbside? Kiddos to you because the people that complain would never get out of their cars in the rain, snow or heat to get it themselves. Enjoy that air-conditioning..... I wonder. What did you all do before online an curbside was even an option for these stores.....You realize no one actually wants to do the job anymore because you are thankless enough to complain about pretty much everything. Just saying. A little gratitude goes a long way.And another thing.... If you cancel your cards; like credit cards.... The number can be recycled after x amount of time. You likely didn't cancel it like you thought you did and auto renewed. You seriously can't be charged for something you "cancelled years ago" out of the blue and one day down the line get charged again ...Just stop complaining and find a resolve. Jeez stop looking for drama where there is none to be had. Easy remedies do exist. Why you refuse to exercise that and turn to the internet is ridiculous

Tony Wyre: They always have what I need, no long lines, friendly associates, and a very clean store!

Ron Freeman: I've been a member of BJ's for about 2 years now and have never encountered such rude people in the fuel Lane. their fuel pumps wouldn't work, and when my fuel overflowed from my tank the employee said there was nothing he could do.

Ted Bachulski: The tire department scratched my rims while rotating & balancing my tire, Still waiting for store management to get back with me to resolve issue.

Kinsey Blount: I was a Costco member for years, but decided to try out BJ’s because it was more convenient. I’ve been super happy with the switch. I do all of my shopping online for curbside pickup and have been very pleased. They are super quick and the staff is always super friendly. I love the coupons in the app and have saved tons of money in the 6 months we’ve been going here. Obviously isn’t as nice as Costco, but has been great in terms of convenience.

Hillel Dorel: Just about always find what I'm looking for. My number one place for shopping.

G. Renata Marlowe: Very nice, clean establishment.

Zachay Foster: Hired a company that had sales reps in BJ's warehouse. Said local HVAC company had no mention, and was not noted on contract that I signed that they're partnering with installations made easy. I paid the local HVAC company via a check in full. Two weeks later installations made easy billed me near $6,000 without having authorized permission to do so. I had not provided or given them any information, or told they're in any form apart of the sale. By the time I was informed of the company via my own research into where the charges came from- I get no call in return and or explanation and or refund upon calling them.No apology and or information of where and how they drafted almost $6,000 illegally from me.Beware of Big Box stores selling Home Improvements- as this company may be involved and bill you thousands of dollars that you've already paid to your local contractor.Billed via Installationa Made Easy- now doing business as The Home Service StoreRutland, VTBJ's I'm very disappointed in who you have hired/ partnered with, and are allowing their sales agents to walk around and sell services as they're not doing a great job at disclosing and or at all mentioning this third party involvement. I've had to close my checking account and report their fraudulent charges and this has caused a headache in my life.

Stefanie Menardy: Did a curbside pickup because I'm a busy working Mom. I checked in on the app as instructed. I waited for over 20 minutes and nobody brought out my order. I had to go inside to pick up my order after waiting for so long. They also were not able to offer any explanation.

Helen: Inventory out of date

P. Ennis: If you want your beloved grandparent to stay alive you won't get a membership at this run-down location with expired foods and irrational workers.

Allie Manchester: Y'all. Y'ALL. Can we talk about the Optics section for a second? Because Julio is AWESOME. He was so compassionate about my broken glasses (even though they were just broken out of my sheer dumb brain energy) and super friendly. He was great about helping me find frames that were in my budget and could fit my lenses. I felt listened to, respected, and supported when I was going over what my lenses needed, and you could just tell his kindness was genuine instead of manufactured. You can tell he cares about his customers because of how sincere he was when he wished me the best of luck while I waited and how excited he sounded when he called me to let me know my new glasses came in. You can also tell he takes a lot of pride in his work and helping people get the best possible product by how excited he was when he said, "Look how thin we managed to get these down!" (I have an insanely high prescription and I've always had glasses that stuck out over the frames until now.) He did a great job adjusting the fit - I struggled with two different pairs that always fell off my face, but these ones have stayed on so well! I'm really happy with the product and the amazing service provided. Julio really went above and beyond. BJ's, get this guy a raise! As long as he sticks around, I'll be getting my glasses here from now on 😁

Carol Zwycewicz: Pr I cesvsre to high and the app is awfully

JG365: Their App leads a lot to be desired. I opened it and it immediately wanted to update, did that and then it defaults to Akron as my store, have to update my store location. Then it just hangs - wouldn't log me in. So I had to go in to the store. This wouldn't be a big deal but my wife had it set up so you pull up alert them through the app or a text link (no link this time) and they bring out your items.The people were friendly, though. They are the saving grace of BJs. The App and the other background IT services need to not push through an update that made it a useless exercise. Really frustrating experience. Feel free to contact me so I can give them some pointers - that should have never been updated. And fix the link so that a spouse can pick up the order through a text link. Its like y'all started from scratch and left out the really important features. Its not just a coupon-pushing outlet.

Layla Borisouth: Parking lot need redone. Staff is friendly. They need recycling ♻️ I be buying these big cases of soda

Susan: While waiting in line to do a return, another employee came over and started telling me about their credit card. I listened politely, since I was pretty much trapped while waiting to do my return, and declined when he asked if he could sign me up. Rather than let it go, he proceeded to interrogate me as to why and where I was getting better rates, etc. I pay to shop here, I shouldn’t feel attacked. Then at the end of the return I was pressured by that employee to upgrade my membership. To top off my annoying experience, the ATT employee cornered me while shopping to harass me about my mobile service. I find myself annoyed every time I shop here.

Mike Adams: They went exclusively to self checkout when my membership expires I will not be renewing it.

anuj shrestha: Love it here

Maksym Nedria: Terrible experience all around. For your membership fees you get ZERO working cashiers so you kindly use self checkout for last year, which cannot accommodate even half of shopping cart worth of items. Someone tho will definitely be there to check your receipt on exit. Coupons only work once on a single item unlike Costco or literally any other store and you must activate them, unlike any other store. Staff are unhappy and not much of a help. It's a paid membership club with experience worth than Walmart.

rajita M: I love shopping here but please be aware and check the expiration date. I left with expired diaper rash cream and had to go back and let them know.

Joseph Cabosky: If you've not been, it's basically Costco, except not nearly as busy. We like Costco too, but BJs has all the benefits we need, but it's nice that it's never as insanely crowded. Their Gas Station is also easy to use - not as big of discounts as you want but that's because they're close to the airport. Like most warehouse stores, they have many name brand products, but also carry their own unique products and lines. We are big fans of many of the products exclusive to BJs, especially some of their foods. That said - the discounts aren't as good sometimes but are if you use their digital or print coupons where they add up fast. Really, no complaints.

Bradley Rhodes: Great store but bad management. Also, the parking lot is full of carts always and they won’t gather them. Signage in disrepair and litter omnipresent. They need new leadership.

Kim S: I got here at 8:57 PM and the store closes at nine and they refused to let me in.

Ryan Arnott: Never had a single rotisserie chicken out. Ever.

Martha Hernandez: Very good

chris White: BJ is so under-rated here in NC . It is always empty, and honestly, BJS does have a great selection of Name brand items in bulk, sams and costco could never. My only gripe is the ones located in the triangle they don't offer a lot of different items like they do in Ny/NJ/Pa DONT FORGET TO check the expiration date on EVERYTHING. BJS has so much room for improvement. Get away with the stupid coupon gimmic and quality. Check the items' expiration date. I would hate to see Bjs closed down.

Silver Raven: We had two carts overflowing with groceries. And they couldn’t open a cashier for us to check out. Two carts, full of groceries, at BJ’s… is hella lot of money. We will not be renewing our membership. It’s worth the drive to have a good customer service. Good customer service does not apply to Berkeley and. Jensen in Garner NC.

Ms. Tee: I always spend to much but its always worth it

Anita Berry: I bought a large TV that had been marked down in price. When I looked at the sales slip, I saw that BJ'S had charged sales tax for the full price. When I contacted the store about it, they said that this is standard practice there, and I could return the TV if I wanted to. It was only about $15, and the TV was already unpacked, so I let it go. To me, this is underhanded and dishonest. So be aware that BJ'S pricing can be deceptive.

Frank Bayno: Almost an excellent transaction. Buzzed and waited 20 minutes for an associate to come to their station. Never arrived so I went to Customer Service to place and pay for my order. After that everything went well.

zozo H: Canceled my membership because I couldn’t stand being asked every time I shopped if I wanted to sign up for a phone plan. Please set up and let customers come to you. Kinda ridiculous when you’re paying for a membership to be bombarded every time you shop. With this being said it’s not the employees fault it’s their job.

K Vans: BJ’s is not what it used to be. They don’t give out samples anymore at all to theguests. You are constantly bombarded by AT&T employees that are trying to get you to switch to them. Also, coupons on the app don’t even register and take off anymore! Going to try Costco out!

Mirvan Wondracek: This rating is about the "Gas Items" So this is 4th or 5th time that we purchased special items, waited 20 - 30 minutes then filled up but it did NOT give the discount. Had to go to Custmer Service and get the adjustment done, I guess the Corporation does not value the time a customer wastes in having an issue resolved (clearly a programming or software) yet the transaction of purchase is quick to hit the account."BUYER BEWARE, LOOK AT THE PRICE AND DISCOUNTS" 👀

Nicholas Davenport: Great stuff all around, friendly staff.

Yt_mamba: They just renovated the club and it looks nice

selena Smith: Used to work here they never treat there employees right or customers. They basically forced us to beg the customers to apply for the credit card, on behalf of the customers I apologize for ur experience.would never work for a manager who pressures there employees and threatens to fire them.

Nina fernandez: Bought 2 different types of meat and both were spoiled.

Melissa Smith: Never use delivery terrible service and Not satisfied and they dont seem to care

Shelby Jordan: The white lady at the front that check your cart leaving is a racist. Took her almost 5 mins to check my cart asking me where is this or that on the slip when it was in her hand smh

t1911: I am not the primary member & when I applied for bjs perks to save on gas, they charged me for a membership that I didn't approve of. when I tried to straighten it out, the customer service I got from the garner assistant manager was uncalled for. several of the gas station attendants have major attitudes. if you hate your job....leave

Darry Perry: I have to agree with some of the other reviews I've read. Customer service here is terrible. I have been a bj's customer for several years, but I will no longer shop there. I had an issue with an online purchase return. It took them less than 24 hours to debit my credit card and almost two weeks later no refund. I finally had to get my credit card company involved for resolution. I did receive a follow up call from customer service in Garner. The person I talked to was not sincere and overall I gathered they could have cared less. That's okay. I have found the best way to protest is to stop giving money to businesses that are not people friendly. Sure, bj's will survive without my tiny paper cut of revenue. However, maybe one day enough paper cuts like myself will add up to a hemorrhaging of revenue that will force the company to straighten up. Time will tell.

Lucia Keeler: I pay for a bj’s membership to receive rude customer service by SHANIQUA people trying to sell home repairs and internet services while shopping and you cannot even use the self checkout without being asked to sign up for a bjs credit card or auto renewal. This has become an unpleasant experience and doesn’t seem worth it anymore. I can go shop at food lion and receive the same rude service without having to pay a memebership fee.

Chi Mbonu: BJ Wholesale Club is Gas ⛽️

London Simone: The time that I have spent as a recent member of Bj's wholesale club has been quite delightful! The staff are extremely amiable with helpful employees, and the customer service is top-notch. It is a well-stocked location, and every time I visit, I have a pleasant shopping experience. The store is consistently clean, and they have an abundance of free samples to try. Additionally, the lines are generally short. The products are of high quality for reasonable prices making it an ideal place to shop for almost everything you need.

Kann: There are almost no assisted check out lanes. They expect you to use self checkout or the app, which has a limit on how much/many items you can buy on the app. Considering not shopping there anymore. I don't do self checkout!!!!

Julie Cloninger: Wholesale/big-box store. It's clean and the staff is nice.

Ryan Kennedy: Not happy that they try to sneak in automatic renewal while trying to make a standard transaction. It comes with a pre checked auto renewal. Even though I have called to stop that very same thing

Andi Acosta: Awesome 👍😎

Richard Sweatt: Always good shopping

Minami: Like shopping here but I don't like being solicited multiple times, especially when they don't get the hint I'm not interested or start walking up and pitching their offer when your backs turned. I don't go to the store for uncomfortable small talk with strangers

David Woody: There are 12 gas pumps at this BJs. Lines are horrific and pumps are slow. When I came today. 5 pumps were not working and the auto shutoff broken on rest of the pumps. Fill up took about 10 minutes.

Ken Presting: All the warehouse clubs are pretty much the same. Pick whichever one is closest to you.This location does take better care of their tire air pressure pump than some.

Julie Buchanan: There's a new lady who checks the receipts at the exit and she is a peach (sarcasm). At first I thought she was only unhappy with me... But, after stopping in several times, it's not just me, she's apathetic to ALL customers. It's her demeanor. She is SO unhappy. No smile, no greeting, rolling of the eyes (she worked Sunday, 11/13 later in the afternoon) . She is always the last thing I remeber from my shopping experience and I honestly can't believe their HR would put her in front of customers. The previous, older lady was much nicer, slower, but at least she engaged and a good representation of the BJ's brand.

Dennis B Washington: Consistently among the lowest price for gasoline...

Rishi Tandon: The associate at Optic department was very courteous and have helped to identify the preservation from my custom made glasses. Thank you

Tony Montana: I like to come and shop at BJ's they got good prices and they got coupons

Bonnie Taylor: Clean..friendly staff

R Bailey: Shopping experience has been great! Quality items at good prices. BUT...do not sign up for their Mastercard program..it is a scam! I received the bill on the 17th, paid it on the 25th, due on the 5th. They didn't post it until the 6th...one day after due date. Charged me $31 interest and $30 late fee. I closed the account! BJ's needs to associate with a better company than Comenity Mastercard.

Caleb Remigio: For the love of God do not call it "puertorican bread" . That is NOT Puerto rican bread,born and raised boricua pa que lo sepa

Dean Rollins: Nikki, one of the store managers there, was very helpful when I was purchasing several chairs. Everything happened on schedule as she promised. Thanks Nikki!

Jaime Adams: There was a young man in checkout on 4/18/22 early in the morning. He greeted me immediately and offered help if I needed. Turns out I had forgotten my card. He found the number and told me abt the app. He not only had excellent customer service but he informed me of how to make each visit easy.It was pouring down rain when I left and the woman checking receipts told me which side had a cover and instructed me to pull up my car so I didn't get wet.I never had to ask for help or advice but was freely given it by two employees who obviously care. Great job to the staff and hiring manager!

Paul Latorre: Came to Bjs today have been a member for years a business member and was treated with nothing but disrespect by associate and manager by the name of TAM. I walk up to customer care to get a duplicate card and the associate ashley says all is good I go shopping and go to check out then the check out lady acting like she does not want to be there rolling her eyes at me continuously I am thinking I am being treated some kinda way because I am wearing a badge. I go to talk to customer care try to explain the situation and is told it is what it is. Poor poor customer service.

Diana Deschaine: Best meat department around. Mr Gunn is always so helpful and great recipe advice 😋

Tina Marie: Customer service line took twenty mins to return. Once processed the rep tells me “because you used 96 cents in sams club rewards” I can’t refund your 40 something dollar return and instead have to put the entire amount on a gift card. Is she instructed to lie to people or just unaware? I have NEVER experienced this before. After waiting twenty mins I took the gift card. But I’ll be cancelling my Sam’s membership. Very scammy.

Yingi: Sams is such a good place to restock. Everything here has a more convenient price for more. Make sure to have you're membership card to shop all you want.

Olugbenga Akinlade: Satisfy customer's expectation 😌

Jose Fuentes: Excellent service

Juan Herrera: Really good 👍

B C: Worst sam's I've ever been in. Disgraced to be a member of a place so mismanaged. Slow check out. Poor inventory maintenance. Cluttered aisles. Horrible people. Never again.

Charles Murray: Good first time experience

chuche Raya: Good

Emma Godwin: I love this place so many affordable but attractive goods and items. Their food and grocery quality is generally good and staff is well trained. So lucky it is near my home!

Logan: Opened products. Moldy, bug infested fruit. Bought items just to throw away immediately.

Len Sturdivant: One of the most frustrating things about Sam's Club is having a favorite item that becomes a staple in your household only to be discontinued without no warning or notice 😳 Hell, I would have stocked up... LOL!

Cathy Miller: I did the self checkout but had purchased wine so needed that verified/authorized and probably waited 10+ mins. for someone to come do it. I flagged one person down, they said they couldn't do it but went looking for the person responsible, that was around 5 mins. into the wait. Another employee came by when asked could they help me, she said I needed to the lady in blue that she on lunch and couldn't help me. I didn't see anyone in blue someone one else did come a few mins. after that. She did apologize for the delay. This isn't the first time this had happened but the longest wait. I was very close to leaving basket and walking out!!

Mickeal Rhaney: Today was a great experience! Associates asked if I needed assistance. I was able to taste test a few items. The store was pretty clean besides a spill that seemed to be cleaned up but was still slippery. Everything seemed stocked and plentiful.

grace: The supervisor at the Café Brianna is rude and aggressive. She’s hostile and I wouldn’t trust her with my food. The manager allowed her to mistreat customers and it took other customers nearby to help. If I could give no stars I would.

CO42: Staff is not very helpfulI had to call corporate to get my issue fixed

D. Raper: Good Sams club. Great customer service. Lots of items to choose from during your shopping.

Christine Thomas: It's great place to Shop ,I love it

Angela Brock: Awesome!!"I love Sam's Club because with a family this size. I need a Sam's Club in my life.. I love the sales, selection of products, and cash back that can be build up by simpling shopping some of their sales. One can really save, taste the free samples, and have lunch before or after shopping at a reasonable price. The store is stuff with all sorts of things needed for the home, kitchen, cloths. Whatever you can think of it's their.. 10 thumbs up for cleanness, Helpfulness, pricing, and just being full of everything..

Ala Issa: horrible pickup service. waited 25 minutes only for them to give me the wrong items.

t scar: I have some things that I buy from them. I also shop Walmart for other things. The main thing I enjoy is using their app at the fuel pumps. Very quick and easy. I can pull up at the same time as someone else. Whose not using the app, and I'm pumping my fuel by the time They're still searching for their cards and putting them in the card slot. I also like the option of being able to check out using my phone and skip the checkout line when it's busy.

zheng xianxiao: good

Stephen Edgerton: Dirty. Cement floors. Ugly all around. Broken carts. Cheap stuff and plenty of it.

Christopher Kearney: Great Pizzas for 10 Bucks

ale villbs: The people at the food court are so unprofessional and rude. I asked for a whole pizza and the lady there was yelling asking me what do you want and I had to repeat myself Several times. Will not be going back there. Save yourself time and eat something else.

Edwar Chavarria: Excelent and low prices

Melissa Anne Christians: Every body is VERY NICE everytime i go in there

Jovany M: This location typically has most things in stock. The employees are really helpful and kind. However the store does get very busy on the weekends.

Ifranco25 _: Bulk of everything. Everything you could find here is here. Very nice!

Dahlia Weaver: Today was my last day with sams club. I’m thankful my membership expires in June. Staff never answers the phone, the app half works and homeless people wander through the parking lot harassing people and staff refuses to do anything. I mainly do pickup due to these issues. Today, a homeless person was forcing himself into people’s cars by helping them with groceries or taking carts for them and asking/demanding money. I went to get gas and tried to call the desk and nobody would answer. I was telling a staff member (had a vest on working at the gas pumps) about what was happening and how it’s dangerous and he cut me off after weirdly getting close to me and towering over me (being extremely intimidating) and rudely said “why don’t you call the cops?” I ended up calling the police, but If the staff would contact police and trespass the homeless that continue to cause issues they wouldn’t have to hear about it. I’d rather drive an extra 10 minutes to Costco than continue to deal with rude staff and feeling unsafe every time I go there.

Joel Oliver: Get your bulk on!

Ak63s: Customer service the most important for customers

Haya Rasheed: I find mostly everything I need for the house from there, like it and the staff they are friendly .

Danielle Hunt: This is the hood of Sam’s Clubs of Raleigh. Save your time and your energy. They are very disrespectful and don’t care what you came in for. There is barely anyone around to help and if you do go, then make sure you use scan and go. It’s the easiest thing about this place.

Anurata Hridi: Very accommodating staff. Can go up and beyond for customer satisfaction. Great option if you are buying in bulk.

Darian Lowndes: It was pouring rain. When I say pouring, I mean sideways rain. It was an awful storm. Thunder rolling, lightning crashing. We walked in the closest door we could see and immediately, before we can catch our breath. All employees start yelling at us in front of everyone, to leave and walk back into the crazy storm to walk 15 feet away through the “In” other door. This is the worst customer service ever. I was so embarrassed and humiliated. They were so unprofessional and even took a moment to argue amongst themselves on what the rule actually is. I won’t shop here anymore due to this. I will always recommend either bj’s or the Sam’s club down the street. Never this one.

Loronica hartsfield: Poor customer service for the jewelry counter. The manager was also no help. Guess this is why the staff doesn't work. Poor leadership as d still no help with the perfume. Just losing money but not working!

B B: Super

Ava Maldonado: lots to chose from, self check out is great

ace5508: This is a review for the cafe I went there to get a pizza at 6pm and they said they didn't have any how they not have any when they dont close in till 7pm