Best Second Hand Refrigerators Charlotte Near Me

Lashawna139 Neal: THIS IS MY FIRST TIME PURCHASING WITH THEM I GOT A WASHING MACHINE AND A DRYER THE WASHING MACHINE ISN'T WORKING IT DON'T DRAIN ALL THE WATER OFF CLOTHES THE CLOTHES STILL BE HEAVY BECAUSE OF THE WATER THEY WANT COME AND FIX ANYTHING BECAUSE THEY SAID THAT THE PRODUCT HAS TO BE AT WHERE THEY DELIVERED IT TO SO I WASN'T REALLY PLEASANT WITH THAT AT ALL CAUSE I NEVER IN MY LIFE SEEN A PLACE THAT WANT COME AND FIX ANYTHING AT ALL AND I TALK TO SOMEONE ABOUT MY SITUATION AND HE SAID THAT THE MAN WAS ON VACATION WHO FIXES THE WASHER MACHINE ABD STUFF AND HE SAID THAT HE WOULD BE OFF VACATION LAST TUESDAY AND HERE IT IS AGAIN TUESDAY AND NOTHING HAS BEEN DONE POOR SERVICE

jeff f.: Great place. Excellent customer service!! Would definitely recommend!!

Erïc Yates: Excellent

Curt Etienne: It was ok

Dannie Red: Glad I found this place, they have great inventory and awesome customer service. If anyone is looking for great affordable appliances this is the place for you.

Erika Quintero: Great customer service, with the best prices and quality in the area.

Rosa Berdecia: #1 in my book! Went over and beyond to help me find the perfect set. From the moment I stepped foot in the building to the moment they delivered, the service was great!

Ana Aviles-Estrella: Great customer service and great prices on appliances

Stephanie Alleyne: I had the best customer service from the staff there specially Carlos he was knowledgeable on the merchandise, he guide me through all the process on my purchase , will do it over again any time I have to purchase appliances and recommend their business 100%

Junior Reid: I was greeted instantly as we walked in.They were super helpful as I explained what I needed and went over my options. They were friendly, I def go back .

Jacqueline Cogdell: Staff was very helpful and had an amazing overall experience! I will be returning in the future!!!

Lawrence C: I had a wonderful experience ..Quention was very professional, knowledgeable and provided excellent customer service to my wife and I .. I would highly recommend this appliance store before you go to one of those big stores!

Vivian Anderson: I love Prime Appliances the staff is so professional ! I recently lived out in Charlotte . They recommended me so many things for my brand new house that I just recently bought out all the way out in Wilmington. I will be buying more property really soon, and this will be the company that I will be contacting. If you never bought from this company 10 out of 10 recommend!!!!

William Mace: Good prices and excellent service. Always responsive to issues. I love dealing with a local business who has connections to the community and knows their customers. That is worth something to me!!

Quentin Tre’Veon Harris: New to the area & by FAR the best customer service I’ve experienced in awhile. The manager and owner were informative & personable about their business! I highly recommend this establishment when shopping for appliances!

Samuel Freeman: I had the greatest experience buying my appliances from this company. The staff was very helpful and knowledgeable making it swift and easy . I highly recommend anyone needing a washer/dryer shop at Prime appliances.

Ju'Rodstin Wright: I am a leasing Professional over at Mercury NoDa apartment complex and we have been working hand to hand with Que & Carlos over at prime appliance for the last couple of months with their Uhaul service. They are very quick with responses and getting people in/out the door. Our new residents here let us know how respect, kind, and understanding they are no matter what the situation is. If you are looking to support local businesses here in Charlotte, NC Prime Appliances is the way to go!!.

Tanikia Holcomb: The staff here is very knowledgeable and friendly. I’m very pleased with my washer and dryer. Thanks again Prime Appliances!!!!

Renae McKoy: Great service! And my appliances have been working well, I had one minor issue and Mr Q quickly fixed it and was courteous.

Naenae 3hard: Me and my fiance came looking for a washer and these gentlemen helped me find just what I needed. Thank you guys !!

Beth Hanrahan: Sales team great. Installers were best of any I’ve ever experienced. They showed up promptly when they said they would.

Frank Santore: Great service. Great prices. I buy all my appliances here. Highly recommended.

Paola Canino: Thank you to Queen City Appliances for making our kitchen remodel a reality! Alex and Robin at the Pineville store gave us the best customer service we could have ever asked for. Every time we had a question about our order or needed updates on delivery times, we were always answered in a thorough and timely manner. And we have received so many compliments on our beautiful Thermador appliances. They took the headache out of figuring out the right appliances for our home and for the kitchen we were working towards. I absolutely cannot recommend them enough! We will surely be placing any other appliance orders with them in the future!

Terry Chandler: I am doing a kitchen renovation and Kim Whitlatch helped me in choosing the appliance package that best fit my needs. She’s the best!

Ed Horner: Representative was both knowledgeable and polite.

Mike Smith: Usually everything goes good with Queen City. This time didn't go as planned. The model of the refrigerator that I received was a little different than what I was expecting. My daughter had just bought one a few months ago and I wanted the same one she had. Didn't notice the difference is until there truck had left. I was a little confused at the store while the refrigerator was cheaper than hers but he just said it was on July 4th sale.. after I start putting things in and noticing the differences I call the salesman to let him know but the only thing he could say was there was nothing that he could do. I sent an email to the manager and waited 3 days to put this on and have not heard a word from him. My daughter just bought her a new house and replaced every appliance in it from Queen City and everything in my house also came from there. Normally they do take care of their customers but this time they didn't even talk about it. Kind of leaves a bad taste after all the appliances between the two of us we have bought. Especially the manager not even trying to get in contact with me. But that is their choice.

Chris: Update:As you can see from my original review below, I was very pleased until… there was a problem. The fact is, I caused the problem by not measuring the depth of the washer and dryer I purchased. I needed help and couldn’t get it so I simply caved in and will live with the issue. For two days I tried to reach Kim. She was working on the days i called and busy but couldn’t take a minute to return any of my many messages. Customer service stated I needed to speak with her and only her which is just a poor policy. Finally reached Robbie who was helpful but at that point, I was done with this place. This place is fine unless you have an issue which I see others who reported through google reviews. All could have been avoided with basic follow up.Truly appreciated my experience with Kim Whitlatch. This was my first experience with this store/brand and I needed a lot including a fridge, range, wine cooler, washer & dryer and TV. She made it all happen in about an hour and her knowledge and expertise complimented the experience.

Annette Thomason: Very pleased with customer service and gas range purchased.

Steve Santore: good luck getting someone to help you if you have an issue with your appliance. they just pass the buck back and forth between their sales and customer service teams and the manufacturer themselves. was told my GE range was irreparable and need to be replaced by a service tech on 5/17, and i still don’t have a new unit over a month later. i have called and left VMs for their customer service mgr, sam, every couple days over the past 2 weeks and she continues to ignore me. does anybody there even care?

A Greene: Our purchasing process was smooth, friendly with no pressure to buy anything we didn’t want. Delivery was on time and the our installers were professional, respectful and explained some things prior to use of our new refrigerator. All in all great experience! Robin was a knowledgeable salesperson and called to double check that our delivery was scheduled like promised!

Linda Gail: People, People, people. If you want appliances visit this store right here. No need to go to Stickley furniture or some of the other high end stores for furniture, they have that and more. Good furniture too. Heavy, sturdy stuff.

Albert Fensterstock: Stove delivered a day early, performed as advertised. Will buy from them again when and if a new appliance is needed.

Amanda Dunn: Fast efficient friendly delivery, dishwasher works great, highly recommend

Karen Morrow: We purchased a washer and had a great sales experience with Kim and the delivery was on time and professionally handled. Great experience!

bryce blasky: Great experience, Kim helped us with the purchasing process. Now we are waiting on delivery and installation.

Anna Hehenberger: Amazing customer service by Robbie and Justin. Got new appliances for my kitchen - great buying experience.

Lana Brown: Kim at the Pineville store was fantastic. She was knowledgeable about the products we were interested in and what would work for us. She listened to what we would like in a product and also gave ideas of things to consider. We were sold and trusted her knowledge of what we chose. She did not push, just gave us the pros and cons in items. Loved working with her. Thanks, Kim, for making it so easy to choose. JoAnn and daughter, Lana.

Hassell Stacy: I have waited to write this review because I had hoped that the problems we are having with the Maytag front load washer we purchased from Queen City would be resolved by now, but they have not. We have had ongoing issues since we bought the washing machine in the beginning of March. Queen City did request service from Advanced Appliances, the company they use for repairs, but after five trips to our house, nothing was resolved and the repairman who was sent was unsympathetic and rude. We finally called the company that makes Maytag washers and they sent a repairman. He was very knowledgeable and was very familiar with the problems we are having. The washing machine shakes so much and so loudly during the spin cycle that it can be heard and felt throughout the house, and because of the shaking, the machine was shimmying across the floor. My husband found some rubber cups that we placed under the feet and the machine doesn't "walk" across the floor now, but it still shakes violently. Also, the spin cycle is inefficient and we always have to put laundry loads through a 2nd "drain and spin" cycle. According to the Maytag repairman, the problem is that the machine is poorly engineered, and he is encountering these same problems with many other people. The bottom line is that we seem to be stuck with a $1000 machine that is a total disappointment! The question is who should be responsible for the malfunctioning washing machine? Should it be Queen City for not backing the products they sell, or should it be Maytag for producing poorly made machines, or should the responsibility lie with both? Queen City has stopped calling to see if the problems have been resolved in the hopes, I'm sure, that we will just give up and live with the very disappointing and unsatisfactory appliance.

Heather Backeberg: Robbie was super knowledgeable and went above and beyond. Appliances are expensive and he took the time to educate us which is much appreciated. Won’t hesitate to go back to QC or refer friends and clients.

Luis Quintanilla: Great place and prices

steve hack: Christmas eve my freezer quit working. I went on You Tube and checked what it may be. After cleaning the coils and checking for frost it looked like it may be the thermostat. My wife and I were ready to purchase another refrigerator because everyone I was calling was closed for the holiday. I called Appliance Outlet and spoke with a gentleman, I do not recall his name, sorry, and when I asked about a thermostat he had me try a little trick with the wires and told me if this works THEN buy your thermostat. Even gave me a number to call to get one. Well it worked and with help from You Tube I installed it and everything works great!! Thanks for your honesty and help. I will look to you for my next appliance.

Tiwhisha Luster: purchase a washer and dryer in May through progressive and he said that we had a warranty on the washer and dryer well I'll call back after we paid it a in full to see if we had the warranty and he said nowithout a receipt well he never gave us a receipt we did everything on the computer just be careful of these people the washer and dryer is still working but I just want to make sure that if it goes out that we still had that warranty they are liars stay away do not go to this place they need to be shut down

bridgette henderson: please please please take heed before buying anything from these people please do your research or better yet reframe from doing so. I bought a very beautiful washer and dryer from them on 8/4/2022 on 8/20/2022 the washer went out. i was told it was going to be repaired not to mention i was told it was a new washer and dryer just to out find out later that it is a refurbished set. not cool to have someone paying for what they thought was new but isnt new at all. today is 10/6/2022 and i am still without my washer. I was giving a loner that does not match what i have. I have called several times i either no answer or when i do get an answer i get the run around about the repairs of my set. Please again if you can do your research before buying from them.

Brian Dutil: Picked out a fridge and was checking out when Paul inquired about why I needed to replace my current appliance, he informed me that I probably had an electrical problem and did not need a replacement. He was right, he even phoned to follow up that my problem was solved. Honest and friendly service. Thanks!

Angela Skipper: I purchased a stove from what seemed to be a upfront and honest man! I got the stove home (asked for delivery, he insisted I move it in my SUV) but the front burner didn’t turn down it stayed on high! The rear left burner would turn down sometimes, so u had to stand there and monitor EVERYTHING! I tried to bake a cake it took over an hour to bake one layer. The oven over cooked the outside but the inside wouldn’t cook. I would turn it on lower settings and nothing would change. Called about the repair to get it right and a lady (I never met) has a nasty attitude was very rude. I bring the stove inside bc I was told if the tech comes to me they would charge me (even with warranty)! I take it in gave the info of the issues and they said they would call when it was done…this was Thursday! I called Tuesday and they said yes it’s ready (never got a call). Get there and the originally nice salesman was RUDE! Told me there was nothing wrong with it, said it was my plug at home. Told me as long as the temp inside the oven read proper nothing else mattered bc it works! He turns on everything to show me it works then BOOM he sees the burner doesn’t turn down! He tried to give me a dirty stove said I told him I didn’t want mine (never said that, just told him to repair mine). He began to loud talk me, over talking me telling me that I didn’t know what I was talking about BUT I have been cooking on this stove he sold me!!! I left the stove that day got it two days later and guess what….NO CHANGE! I had to purchase a brand new stove and I’m out of $250! NEVER EVER WILL I DO BUSINESS WITH THESE PPL AGAIN!

Debbie Walley: Paul is fair and friendly. I have always gotten a good deal from him.

Shari Spector: Super helpful, great selection but it can be hit or miss depending on what you're looking for. They're a Charlotte landmark and definitely a reason they've been around for so long.

Reggie Boyette: Thanks 😊

Prettishy37 P: This man is so high on his prices. Like for used appliances I just don't get it. I know people hustle but my gosh don't brake others Moran. If I was looking for something new than I would've went to an real appliance store for the prices you have. I just thought used means affordable not to brake your butt.

Alex Sequina: I have a pretty good selection of appliances especially refrigerators. Pleasant folks to deal with

Lisa Nannini: I purchased a combo washer and dryer and the spin cycle stopped working on the washer I found my receipt faxed it in and had an appointment for repair....no show...then person showed up another day unannounced and told us it was the latch that was broken.....needless to say that was in January and that is the last we have heard from them. Fortunately I had bought a brand new washer and dryer so I didn't have to go without but I am more than dissatisfied with the lack of service I received and I left another message for repair in February and am still awaiting a call back....buyer beware for sure.***** Update to my post...... Originally I gave only 1 star but changed to three***** I called several more times in March and it was hard to get a scheduled repair, I finally went in person this month (April) and my washer /dryer combo was fixed within a couple days of my onsite visit.My recommendation would be to go in person with your receipt to schedule a repair if necessary. The service I received after the store visit was perfect.

Mom Patt: I bought a used washing machine for about $175 4 years ago. Motor blew recently but I believe it was from my kids overloading. I will be heading back soon for another one. Sales people were friendly and helpful.

Erik Knight: nice appliances

Barbara Bruton: They have a lot of appliances but we're not able to sell a good selection of washers

Emanuel Rodriguez: Theres alot of mixed reviews about appliance outlet. Mines personally was a great one! The manager was able to help me get just what i needed and delivered the appliances to my house. The delivery guy did a great job installing the appliances and i couldnt be happier. Yes this place is a cratch and dent which i really dont mind, so i hope you are aware before of that detail. I will definetly be stopping by next time i need other appliances.

Cynthia Adams: It looks oki from outside

Wanda Holmes: Very nice appliances priced lower the other retail appliance stores.

Jasmine Brown: I'm usually not one to leave bad reviews because I feel that majority of the time, that's the only time people even bother. I'm not going to go into details with the issues I had after I initially purchased my washer and dryer. I just want to say that after only a year and a half of purchase, my dryer has died. Do not waste your money doing business here.

Dotty Pass: The Manager he said he was the Owner, has terrible Customer Service skill, needs Training, Mr. Paul 😝