Best Bus Tour Agency Fayetteville Near Me

kristy sloan: First and last time booking with this company. We were promised a bus with Wifi and of course it didn’t work. Then as we waited for our driver to return to pick us up from Magic Kingdom I get a text that the bus was broke down and she was trying to get it to run again. We had to provide our own way back to our villas. On the way home I asked could she stop so we could at least watch movies for our 9 hour trip home. She did and I went and purchased $40 worth of DVDs. Get on the bus to play them and the TVs wouldn’t work. I have not received a response or anything apologizing for their lack of professionalism and services.

Melba L Aiken: Our driver was professional and drove with care.

Daniella Bishop: Cross Country Coach is the ONLY company that I use for field trips. They are quick to respond and offer awesome rates for schools. I cannot recommend this company any higher (I wish they had 10 stars to give.)! I promise you will not be disappointed. Busses have wifi and all the amenities you could want. Our favorite drive is Miss Shannon!

Megan Pittman: My senior trip to Gatlinburg was horrible. He ran the bus so we couldn’t do certain events planned due to him burning his time and he was not cleaning up the bathroom and it stunk. My teacher had to clean it. He even drove horrible.

Cara L: I've attempted to reach this company through their website and via telephone for over two months because a family member recommended them. After reading these reviews and their unresponsiveness, I am now considering other companies.

Kenneth Haigler: Great company. We have used them twice for our tour to New York. Clean and definitely dependable. I would truly recommend them to move your group.

Charlotte Swift: If I could give negative stars I would. Run!!! Don't waste your money or your time. I can't begin to start to tell you of the unprofessionalism of this ghetto ass company.!!!

Ada Graham: Best Ride Ever on a Bus!

Jennie Gerber: After using this company several times I realized that initially they will give you great service and then once they have you as a customer they give you the leftovers. We recently used CC for our senior trip, to say that our students acted better than our bus driver would be an understatement. Mr. TL was a disrespectful, rude, arrogant person. Of the 4 destinations we went to, 3 of them he got lost trying to find and I had to GPS on my phone the directions, making us late everywhere (over an hour late to our first destination). And despite his incompetence he had the nerve to yell at our students about not listening, which no they weren't listening to him bc he was not their chaperone, he was the bus driver and it wasn't his place to instruct the students about something that had nothing to do with the bus??? And how about on the way home he refused to stop for bathroom breaks and even though we departed at 9:00 am he didn't stop for lunch until 2:00 and he brought us to a truck stop in the middle of no where that only had a small McDonalds even though he told other chaperones that he was stopping at a place with several options and was asked to stop an hour and a half earlier. The entire trip was completely soured by a sorry person that had a terrible attitude. Never again.

Valerie Swett: Bus driver went by the name of Mr TL was rude. He was a much older man who was physically unable to even load our luggage under the bus. Our students had to load and unload all luggage. He refuse to stop on our way home for us to eat until he decided when and where. He was literally holding us hostage on the bus.The bus was old and raggedy nothing worked. We did not get anything we were promised.

Donna Pulliam: Unprofessional at least in resolving Bus Break Down issues ! Please don't waste your money on this bus company.We went on a school based field trip to NYC . The uneventful bus experience actually began on Friday night. As we were departing NY to go to our hotel the bus was clearly driving slower than we had been accustomed to driving. Upon arriving at the hotel I clearly asked the bus driver if there were issues with the bus. He said " no, Im tired!"We drove around short distances Saturday morning and Saturday evening prior to departure. We departed NYC approximately 11:00 PM made it as far as Cranbury NJ at a service/restaurant area. The bus driver attempted to fix the bus first, to my knowledge never called his upline to obtain another bus for the students, chaperones, and teachers! At approximately 1:37 AM he came onto the bus and stated there was a part needed and he could repair. I am no mechanic, it was obvious that more than a hose was required to fix the bus. (Hose leak, strong exhaust fume returns into the bus cabin) My concern was preventing carbon monoxide poisoning to all of the students, chaperons, and teachers that were sitting in the area of the strong odors. He stated the bus company owner would provide another bus. He wasn't sure about the time but could be 45 minutes to 1 hour. It was approximately 10:00 - 10:30 AM prior to another bus arriving. It was handled poorly. A trip that should have take us no more than 10 hours to arrive home , we did not see NC until 9:00PM. Not because of this company's assistant I might add. But because one of the teachers from the other bus that did arrive home safely obtained another bus company to pick us up.This company should think about how you could have obtained repeat business. But now you have potentially lost hundreds to thousands of customers! This put a bad taste in the mouths of the teachers, chaperones, parents of all of the students ,as well as their families and friends. When you look at it from the broader perspective you've lost a lot of business!

Lauren Breedlove: THIS COMPANYNIS TERRIBLE, INCOMPETENT, AND NEGLIGENT!!!If I could rate less than one star i definitely would. The drivers were extremely difficult at times, but this was the least of our worries.We had an NYC tour group of 101, which required two buses. On the way to NYC from NC the chaperones expressed concern about one of our buses because of different sounds, riding quality, and mechanical smells. This concern was COMPLETELY IGNORED by the driver.THEN when we left NYC the last day the bus would not reach over 35 mph and the passengers could smell exhaust within the cabin.THEN the bus broke down just an hour into our trip home at a rest area.The bus company manager would not answer my calls, nor were we contacted by ANY office personnel. The bus driver wanted to wait for a mechanic for an obvious issue that was not a quick fix. After I finally contacted the manager I was lied to about a bus coming to retrieve the group. He stated that they would be picked up within 1.5 hours.My group of students were STRANDED at a rest area from 12:30am until 10:30am. TEN HOURS!!! Then only reason our group was ever picked up was because I decided to call local charter companies myself. After the sixth company I found a company that said my case sounded familiar and he had someone on the other line from my company (hmm... Thought a bus was on the way to get us three hours ago as you promised?!). The new company stated they he "couldn't get my original company to agree/confirm" to pay the quoted price.Now, 10 hours later my group is finally on the way home with a different charter bus with 7 more hours until they are home.I will NEVER use this company again and will expect a full refund.

LaWanda Southerland: Overall experience was Great! The driver was very pleasant and professional. They were on time and very helpful. The driver was excellent, stayed on point with all of our destinations and was very knowledgeable of the area. Our church was very pleased with the services provided by Cross Country Coach and will be utilizing this bus company again in our future travels. I would recommend this service to anyone.

Alexandra Lauch: Had a great time! Fun way to tour around Fayetteville and taste some great beers. Would definitely recommend this tour.

Annastasia Fetters: A great tour with a great host. She is so knowledgeable and I have learned a great deal about different brews. Supporting local business and having a great time! Veteran and woman owned! I even took this one on vacation with me and it did not disappoint. Very delicious😋

Noel Lauch: Alaina is very knowledgeable about the local area, shared interesting tidbits about Fayetteville's history while we walked from brewery to brewery. Good conversations and great beer!

Mayton Berling: Alaina showed us around for her 3rd tour. She's a natural. Hope this is a successful venture for her. The tour was worth every penny. I know it wasn't cheap for her to cover the charges at each bar for what was included. I wouldn't doubt if she broke even. Fun tour and would def recommend. Nice stay right down the street within walking distance. MacPherson House. Don't plan on driving after this tour :)

Daralyn McLaughlin: Such a fun time! A great way to spend time with friends, taste delicious beers, and get to know some of the local business owners in the Fayetteville area! Our tour guide, Alaina, was incredibly knowledgeable about not only the history of the breweries in the area, but also Fayetteville as a whole. I would recommend this tour to anyone looking for a relaxing and educational Saturday!

Leyla Turcios: Fayetteville brews cruise is an awesome way to get to know the area and try some great beers. Highly recommend doing this tour with a group! Lots to offer on this tour other than beer, Absolutely would do again

Wander Hayslett: This station seems to be able to stay neat and clean!

Josh C: Brand new building but greyhound close at 7pm. Be very careful commuting out of Fayetteville NC using Greyhound or Amtrak. No serious run out of there and you can get stuck there fast. Had to pay serious Uber fee from Fayetteville NC to Greensboro NC to get to my destination.

Alexis McCarty: Smooth traveling

Kathy McCullough: Very neat and clean.

Regan Elliott: Horrible..BUS NEVER came,GREYHOUND should be ashamed of themselves..They couldn't even tell a time frame as to WHEN a bus would be available tomorrow..NOTE TO GREYHOUND:RAISE THE PAY & YOU WILL GET RELIABLE DRIVERS!!!...

Lysette Clarke: Worst!! They don’t even deserve one star Expected to travel from Atlanta to lauringburg n.c.Traveled from Atlanta to Fayetteville. While seeking schedule time for my connecting bus into lauringburg. I was then informed by the customer service agent from greyhound that my bus was cancelled from 10 am. I got to Fayetteville about 5:06pm. I was not notified by the company, noEmails nothing and I was left stranded at the bus station outside because the station closed at 7pm. I had to be calling relative who live 2 hrs away to get me smhI called the greyhound customer service online using their number he was of no help telling me that it not on his system about the cancellation! That is always their response 🤬🤬🤬🤬🤬😡😡😡 this is not my first experience and I have given them chances but right now I am so done!!!I am not saying situation will not arise but effective and efficient service would have hindered all this !! I am a disgruntled and disappointed customer

Marcus Malveaux: They have a brewery next door that I highly recommend

Patrick L Washington, Writer: Great place

Eric D Frazier (Frazier): The most unpleasant station I have ever seen.

Thomas Wilhoit: The station in Fayetteville was closed. The station in Raleigh was nasty as well as the one in Norfolk, VA. I won't use them again. I was stranded in Norfolk. They are unreliable.

Barbara Moore: Not what it used to be.

Working Hands: Drivers are good stations vary.

Jonathan Zeiss: Never purchase a flex bus/ greyhound ticket ahead of time!On 6 April 2023 i purchased a ticket online and took an Uber to the bus stop only to find out that greyhound had canceled the bus but made zero attempt to notify any of the passengers ahead of time. Not only did they fail to attempt to reroute passengers they also refused to give a refund even though they canceled the bus.Just because bus tickets are cheaper than plane tickets doesn’t excuse failures to take care of customers or take their money without providing a service. Numerous attempts to get reimbursed through the confusing customer service system have failed.

MICHAEL GOWDY: The driver didn't show up for the driver change. I was stuck in the state of NC for almost 3 days 🤬

Angela R Griffin: Traveled from DC to SC.This is the cleanest bathroom and sitting area of all the others. DC needs a complete redoing. No one feels safe, it's not closed in, so I caught a cold, waiting.But this is not about Washington DC bus station.Raleigh NC, you are doing a wonderful job.

Tripp J Johnson: It's a bus station

Kara Deanne Endfinger: Gets you where you need to go

Ade: Think "Greyhound BUS STATION" that's the main reason for 3 points. It wasn't dirty. There weren't a lot of bothersome charactets hanging around ...although at 50 people were stranded hours! After that it's a wonder the bathroom still flushed...although barely and icky. On a relative good note, there were working vending machines, a quick stop food counter and many charging stations. The staff....well tbink "Greyhound Bus" and pack lots of patience. Enjoy. peace.

Maria Nater: Located at the Fayetteville Transit Center. Great waiting area, easy access to restrooms and vending machines.

DENNIS PETERSON: This place has no respect for people time and customers don't count. They are extremely rude. It has gotten worse instead of better.

Eric Pacurari: Yes I wanted to give some sorely need praise for the Rough Riders security officer's at the Fast Transit Center!!!! They are very skilled with having to deal with irate passengers. My hat off to all of you them!👊💯💯💯

Paranormal Family Investigators: Friendly security guards and always busy!

Misty Johnson: The had a whole sign on the bus saying closed for memorial day. Here ot is memorial day and busses are running. I should sue. I had to miss a day of work bc of that sign on the bus and now ya'll running busses. That's bull.

Betty Osiru: The connection to the 12 or 6 from the 9 bus during the railroad construction needs to be revisited. There should be 2 shuttle busses so that we do not miss our connections. Right now my hour trip has increased to 2 hours. Many of us are getting to work late. Right now I don't see any work being done on the railroad on sawmill rd.

Curtis Wilkes: I love the new blue busses they're way better than the old red ones

John Branch: Awesome 😎 service

Aren Torres: Good bus transit center

donna Graham: Great bus station

Ray Santini: Today was the last day that my agency held a COVID-19 vaccine popup clinic that has been held here every other Friday for the last several months. Both of its Directors that we worked with to include its awesome staff (shout out to Doris, you rock!) were very accommodating and professional. Our thanks and a nod to the hard work involved in keeping Fayetteville moving!

Joshua: Good

Crystal Jefferys: Drivers are careless and reckless.Restrooms are below standard, having MALE maintenance workers walking in female restrooms at any given time... Supervisors are NOT helpful at all, in ANY situation. Overall, if you don't have to..... DON'T

Wung Su: One of the worst bus systems. The bus drivers are too corrupt

Rob Porter: Convenience

Barbara Mckoy: Bus dirty,too many drunks,on the bus bus take way to long to come and pick u up some buses are way to crowded.

Lameisha Blu: 👏🏾 🎉👏🏾👏🏾🎉 👏🏾🎉 👏🏾👏🏾NEW PLASTIC SEAT BUSES!!!! NO SMELL. NO LINGERING GERMS JUST WIPE THE SEATS AND GO GREAT IDEA!!!

Julia Provencial: I virtually shared my seafood hero on bus 8 from Manhattan Deli in my town

Matthew Kearns: Yep

Catrina Covington: No crowds...friendly workers...some are hilarious..good vibes

Gene Mtch: Very respectful

Andrea Williamson: The woman who was driving the number 3 this afternoon was extremely rude impatient an a bit of a wild driver several older people were trying to get on with their grocery carts at good lion she almost left them then when they did get on she wouldn't even wait for them to sit down an older man almost fell out of his seat I waited at the oak run bus stop for the 112 & 147 bus neither ever came I finally got on the 212 bus the bus was clean but this expirence with the driver made me late uncomfortable an upset