Best Driver And Vehicle Licensing Agency Fayetteville Near Me

Irma Rodriguez: We came by 7:30 and right away we're helped out as a walk-in. We didn't have to wait till it opened. Very courteous workers

Clay Wizz: Long waiting period if you don't have an appointment booked but friendly and courteous staff.

clint wilson: Rude for no reason. I didn't give any attitude. Just showed up with all the correct paperwork. Was told to wait outside when there was plenty of room in the waiting room.

Sheetal Brown: Amazing experience. Quick appointment.

mariia wickes: Mrs Holt was very nice & helpful!!!

Debi Rotan: We have been here for 2 hours. My granddaughter made an appt for 10:15am but they said they couldn’t find appt. She was advised could do a walk in but it would be 1 1/2 hour wait. This SUCKS

Megan Taylor: Absolutely the slowest most ridiculous system I have ever had to be at. We have been sitting here almost 5 hours. They only have 2 people actively working. They are now calling people from 830am. This is ridiculous. Change the system or higher more freaking people.

frederick thompson: Not good, waited for 3 1/2 hrs. Not happy. Appointments take longer, go figure! You lose all the way around!!🤨😔😴

Sarah Duncan: This was possibly the easiest and fastest DMV experience I have ever had. I did have an appointment which definitely helped as the walk in people had been waiting many hours. I arrived 15 minutes before my appointment and was out 10 minutes after my appointment schedule time. The woman that assisted me was fantastic, personable, and incredibly helpful. I needed both a residency change and a name change and it was handled within minutes. They are booked out for appointments but keep an eye out online. Mine popped up randomly and I was able to schedule it for the next day.

Brigitte Strong: Very smooth process, very professional and friendly check in and license renewal representative. Thank you DMV Fayetteville for the good experience.

Wind Creek: On an out in less than 30 min for my daughter's ID , very friendly

Milton Vila: So, I thought my appointment was at 10:45. I arrive at 9:58. Early, Not. My appt was @9:45. Oh Man!!! I'm getting sent home, NOT. Checked me in and got my NC lic. No issues. I did have everything but late. Thanks for not making me reschedule!!!

Jas Lyn: The customer service at this location is excellent! The ladies here are friendly and will get you in and out as long as you come with the required documents and a positive attitude. I arrived shortly before 7am and was out by 7:25am for a motorcycle computer test. I had to visit this location on 3 different days this past week to retake an exam and each time the process was smooth and service was impeccable.

Stefanie Sisk: I’ve never exactly gone to the DMV and been thrilled with my experience, but this DMV is rundown, and the staff is all ruder than what I’m used to even in a public services setting.The wait was around two hours, and you have to wait in your car and then the licensing process makes you feel like a you’re inconveniencing them just by being there. I understand that they’re trying to be quick, but they don’t even let you stand up for the photo and the lady at my desk was very curt with me the entire time.they only accept paper copies of proof of license, so you have to fax yours if you don’t have it on hand. I did that, and it apparently did not come through for whatever reason and they told me to come back Monday. All I have left to do is pay them and show my proof of license, no other administrative stuff, and I asked if I would have to do the whole weight process again, and in the least kind tone of voice with a good dash of annoyance, the lady at the front desk told me that yes of course I would be waiting again.If there were other DMV options, I would absolutely never come back to this one. and a minor sidenote, the one bathroom stall they have available for the building had no toilet paper, and the room was rundown and disgusting.

Emily Van Horn: Just went in to get my NC drivers license after moving from Oklahoma during this location's walk-in hours. I made sure to get there well ahead of opening for walk-ins, which they took beginning at 7 A.M. The employee who helped me was efficient and polite. Despite my blunder in grabbing my old social security card with my maiden name when I was applying-something I know that perhaps another employee may have turned me away for-the lady took my information and I was in and out in under 15 minutes.If, like me, you can't afford to wait for an appointment two months out this is a great office to utilize. These people have a difficult time dealing with the public and I do appreciate how quickly I was processed. Just make sure you get there by 6 A.M. in order to be at the front of the queue

Challanger 1988 (I.A): The lady at the front desk is helpful , fast & Quick service …

ChungWen Li: Completely shitshow, you will prob have to wait til the end of the world to get called.

Trevor Koepp: Mr. McDuffie was kind and easy to work with. The process was fast and painless.

Admin TruBlue Reno: Great experience, just a learning curve on getting service.

Toni Miller: The customer service call line is so bad, it takes about 1 hour to try and talk to a human being which is sad. You would think it was someone in customer services job to actually help you not talk to a bot who barely helps

Angela Contreras: You have to wait outside because they only allow 5-10 people inside once you enter you finish the long way outside and start another inside but that's the way it is

Tara: I'm very impressed with this location. Staff was friendly, professional, and knowledgeable. My daughter was able to get her permit with no issues.

David Schneider: Went in Friday morning around 10:30am and I had about 5 people in front of me after about 25 minutes I was waiting on an in no time I was on my way out the door with my registration sticker .

Callahan Cate O: Excellent service. Long line moved quickly and the DMV representative was helpful, professional, polite, and friendly.

Barbara Mckoy: The wait is too long.its ridiculous.if possible no stars,they never answer the phone

RuthAnn Barker: 14 ahead of me in line. I was just needing to renew plate registration. When I reached the head of the line, I was greeted with a smile and efficient service. The transaction was quick and easy. I had brought all the required paperwork. Finished the task in less than 20 minutes, including wait time. It wS the noon hour. As I left, there were 10 folks inside waiting, but 20 outside waiting in line.

Cynthia Gates: The woman who helped me was very polite and helpful. Having a disabled veteran plate, I have to go to the DMV because the amount on the bill is incorrect. It's too high and has not been corrected.

Chad Stokes: The lines were not as bad as expected. Some days this is a hectic place today was rather smooth.

Jatissa Pruitt: New state they're very nice

Dewayne “Macskinny” Mckinney: It says it opens at 8am but the line hasn't moved, and it's already 8:30 am.

Daniel West: The staff was very friendly and very helpful!

Corey Ayers: Said 3 hour wait time its been on hour 5 yay worst dmv times and half staffed

sweg sweg: If you come in past 11am don’t expect to get seen.

Smoothe Melanin (Author T. White): Can't even get through to speak to anyone smh

Ambernay Goodwin: I went for my written test and they were very helpful in get me in and out the whole thing took about 20 minutes.

Araceli Gomez-Nissing: I've been waiting for 6 hours. Just to give you guys a clear idea. Wait for the "NCDMV: Ticket number H ---, please proceed to the lobby and wait for your ticket to be called -Msg&Data rates may apply. -Reply STOP to opt-out" and you still have a 1hr 30Best of luck!

Alice Sánchez: Went today 18 April 2023, waited 5 hours to get my duplicate, as a walk-in. Highly recommended to do appointments (appointments are booked till JULY or TRY online service) don’t even bother to come as a walk-in, you are going to waste all your day here waiting.

Tammi Sellmon: In and out in a flash

Taysha: Got the worst customer service from Tricia , she wouldn’t even let me speak just talked over me very loudly and rude .

Chuckdagreat: Been here since 7:30 a.m to renew my Ls, been in the building since 8:00 a.m and it's 10:30a.m and my number STILL hasn't been called... smh

Struggle Monkey: Tell me how a driving evaluator for the State of Nc driving test can tell someone that they do something thats wrong when they drive and then fail someone taking the test that did the EXACT same thing? If you, Mr. Evaluator, are doing wrong and admitting it to the person being evaluated, how in the hell can you be placed into a position of trust to evaluate others? You openly said you do the violation all the time and then failed someone. You should be FIRED. Enjoy your little power trip even when you are the one admitting wrong doing that you do on a regular basis. You have NO business doing road tests for anyone. If you would have failed me, your supervisor and I would be having a talk about where you would be working for your next job. Smart move making it impossible to speak to anyone on the phone and not offering that selection in your recording. I was law enforcement and I can tell you what you failed the person on was done correctly, you sir, are wrong and you need to study and learn the NC law.

Brent Hardenburg: If you plan on waiting without an appointment, get there in line at 7:20 am. You will usually be the first person in line. The staff are great and take good care of you. Thank you

Joao Ferreira: It was the best experience. Staff was really professional kind. The gentleman that worked on my case was very efficient and made me feel comfortable for both written and driving test. Best location for sure.

Ki Park: I was coming from Morrisville, NC area which takes about an hour and half of driving to get here. And I was very worried due to some of the review comments like they had appointment, but they had to wait couple of hours and sometimes never got to their turn and etc. But this location was the only available one for the day and time I needed the appointment, so I scheduled and I came back from the appointment just yesterday and I had a very pleasant experience.My appointment was on Friday at 2:45PM for my daughter to get her learner's permit. And since it's about an hour and half drive from Morrisville area, I gave enough time and arrived there at around 2PM. There were only about 3 or 4 groups of people in the waiting area. The waiting area was nice and big. The one in Cary, they wouldn't even let the parent in and I had to wait outside when I had to do this for my son couple of years ago.Though there wasn't anyone at the front desk at the time, there was a clear sign to do a check-in by scanning the QR code or by sending a text message to a number. The officers did come to front desk area maybe every 10-15 minutes or so asking people whether they are all checked in and have the number. I was too early and when I sent the text message to the specified number, it told me I was too early. When the officer came to the area, I asked and he explained without a complain that I can only check-in 15 minutes before my appointment or he can check us in as a walk-in. And also explains that if I check-in as walk-in, then I can get pushed back as the appointment people come in. So I told the officer I'll just wait and check in when my time comes. And when the time came, I sent the text message, and it gave me the checked-in number and maybe within 5-10 minutes, my number got called and things processed pretty quick and we were out in like 10-15 minutes which included my daughter taking the written test on the computer.The lady officer who handled us was very friendly. Usually the DMV people are not friendly and sometimes rude, but she greeted us with smile and took us through very nicely.I am not sure if I was just lucky that I had a very pleasant experience, but I sure did. The place was big and having the large waiting area was very nice. I liked the text message check-in, however I wonder how it would have gone if I had used my wife's number to make the appointment and just had the print-out of the appointment confirmation email. And for older people who may not be familiar with using phone to check-in and stuff, might have hard time. I helped one lady to check-in using her phone. The place was modern with screen showing the number being served at which desk. The announcement of calling for next person was loud and clear to hear. The serving officer was nice. This probably was one of my best DMV experience!If I lived close by this location (within 30 minutes of drive), I would definitely come here again assuming I'll continue to experience what I have experienced yesterday.

Ganesh Motapotula: I had the most unpleasant experience here, the lady who attended me was very rude and impatient, I would not encourage going to this DMV

christopher hudson: In and out in less than 30 minutes. The staff were so nice in getting me my state ID. A very nice clean DMV. 👌 I would recommend it to anyone.

Megan Mcdaniel: If I could put NEGATIVE stars I would. This place is horrible. The main woman running the show is rude af and makes up her own rules about appointments and walk ins. I can’t even believe this woman is still working there or has a job period. So do yourself a favor and literally go ANYWHERE else but here. Rude for literally no reason at all.

Mike Loesekann: One person working the rest just taking their sweet time walking around talking to anyone that's willing. Station 4 is the best. She just keeps doing her thing while her coworkers seem to be taking it easy.

Sawyer S.: I can't understand the bad reviews! Today was the second time I've been to this office and very pleased with my experience. I had an appointment at 11:15, got to my station to renew my license at 11:20, and walked out the door at 11:40. The guy was very nice and helpful and I will only go to this office for anything I need! 5 stars *****

Natalie Hawkins: I was called to be helped within one minute after check in. The lady who helped me today was wonderful and went above and beyond.

Nadine Everette: They want you to make an appointment and arrive 15mins early. Why? To set in the lobby for 2 hrs? My appt was 11am. This place is ridiculously slow. They have 4 counters, 2 were open when I got here at 10:30. They finally opened a 3rd one while I waited. Be aware!!

sherice g: Not enough staff. Very, very slow.

Oscar Galdamez: The NC DMVs are by far the worst offices I have been to! Oh and don’t try and call since they will never answer. All you get is an automated voice saying that they wait time is long and they hang up on you! The fact that this department does this to be is ridiculous. I will never return to any NC DMVs. They state really needs to reevaluate their motor offices.

Jodi Carroway: Always a pleasure quick and calm.

Clifford Jackson: Very efficient and convenient.

Karla Mason: After sitting for two and a half hours and having others come in without appointment being seen I finally left when all I needed to do was change my name

Evelin Mejia: The waiting is long for it to be not as much people waiting . Needs to be more staff .. too slow

lil guapo: Customer service doesn't exist there it's always this lady who's rude

Misty sadler: Everyone there was very nice n I'll be seeing them soon again gatta retake that test to get your license again it took me 3 tries the first time when I turned 18 now I'm 37 🤦🏻‍♀️ n it's going to take me 3 tried again cuz I will pass anyone who reads this should cross ur fingers n say out loud "misty has her license" or pray whatever floats your boat

Connie Ingle: The Mexican girl in there to the left has to be the rudest individual I've ever dealt with!!!! Lacks serious customer service!!!! I've been coming to this office since I moved to Eastover will not return after dealing with her!!!!!@

Kathleen Macalalag: In and out within 25 minutes with new plate and registration. Very pleased with the efficiency and professionalism of these employees.

Donald Godwin: I wish I knew the girl's name that waited on me. She is so Witty and so Sweet. She helped me untangle a mess I had with my Tags. She made it so pleasant and thats saying something for DMV. Go to Hope Mills if you can. 😀

Michelle Cary-Johnson: It was Friday before holiday but the ladies were graceful under pressure

Shelby Young: The lines were long but they moved really fast. Great service today.

Janki S: Fastest service, everyone was very helpful and polite. I was nervous about getting the paperwork done but Tish was very helpful and made the process quick and painless!

Catherine Dalrymple: Your job is customer serviceIf you don't like that type of work go somewhere elseIt is not necessary to be so rude

Stephen Rogers: Very nice and helpful. All windows were open.

Symenthis Morris: Very good staff today. In and out in less than 30 minutes.

Tarice K Conyers: It was packed when I went 2-3pm.1 hour wait, lots of patience.

Kaylee Goyer-Tkachenko: My tags were stolen and I had to go during busy hour, so I stood in line for over an hour (which wasn’t the problem) it was a busy hour and i understand time waits however I was laughing at something they had played on the Tv and started shaking my head and 2 of the DMV ladies became extremely rude and called me out in front of everyone and I’m guessing they thought I was laughing at them or something but it was completely humiliating, everyone around me was even extremely confused why they would even say something to me. I’ve never had a bad experience with this place so this time really disappointed me :((

Marlaina Brown: Faster than any DMV I ever been in with a line full of people will go there any day.

donna godwin: Rather efficient. The line literally began at the door. However it only took me about 20 minutes to get my stupid little sticker. Please be careful of the parking lot. A couple of people took up more than one space so I had to park by the road. Other than that a pleasant experience.

Pêgdéwendé Marc SAWADOGO: Never got anyone over the phone!!!!

O Queern: The staff at the Hope Mills office were fantastic. The long line moved quickly and the staff were so courteous and pleasant….and knowledgeable. Great experience.

Pamela Miller: Can I share with zero stars? As a senior citizen I think there could be a better way to operate. I stood in line with about 60 other people and my wait time was about an hour and a half. By the time I got out my back was hurting bad for standing so long. There were disabled persons that uncomfortable too.

Micayla Robinson: By far the best experience I've ever had at the DMV. The staff was knowledgeable and they made everything sooooo easy! So friendly and moved the long line very fast! I will never go to the Fayetteville location again! Amazing! This was my first time getting my tags renewed by myself!

Kim Crissey: I went here today expecting the worse because my situation was not usual, but they were so helpful and efficient! I will always use this office. Thank you ladies!

Matthew Morden: Very busy, get here first thing when they open

Rafael Bustamante: The service is great, the waiting is lo g as any DMV, however, the ladies who work there shouldn't attend someone who has jump in the line, there was people waiting there for more than 45 minutes. They should have a better system. While I was there I was a witness of 2 arguments because people was jumping the line. Mrs. Tisha is amazing, always with a smile and willing to help.

Anthony Hahn: Always a line, but the efficiency got me out in 30 mins.

charlie bee: This place is terrible, only one attendant and she's very rude. Long lines everyday. DMV has to do something about this situation, especially with the amount of growth and a lot of people moving in the area.

Kelley Monroe: I walked in with a room full of people and only one person working. A lady and her son walked in and totally cut the line. She left and came back andand cut the line again. They let them go on road test

V L: I encourage everyone that is having horrible experiences with this DMV or any NC DMV to immediately report the issues to your local state representatives and demand change.

Michael: The singular employee working here may be nice, but the office is extremely unorganized. People are waiting for multiple hours (sometimes multiple days), and cannot be seen. Out of all the DMVs I've been to this is the worst by far. Seems to be super understaffed and underfunded. If you can go to any other DMV location you should. The website, and actual office also differ in many ways leaving prudent information out.

jman 23: Ugh I’m coming here this Friday to try for my driver license hopefully everything goes well and I get my license because I really want them and that’s all I been wanting so I’ll let you guys know how it goes

Amy Prince: I expected to wait awhile as I know the stories about the DMV. But didn't have to wait nearly the length of time I thought I would have to. Every one was very nice and friendly that worked there.

frank canon: Need to arrive at 0700 to get a timely result. The lady is sweet, but they need at least 3 more just like her!! Wouldn’t recommend

Harris Joseph: Any service office that closes at 4pm and is not open on weekends is designed to be a barrier to folks who cannot afford to take time off in the middle of a workday. It is absolutely intentional.

Hitesh Shah: Very professional and if u bring your documents right hasslefree and courteous service. I am very happy with the lady who provided my NC licence to drive. Transfer from another state was simple. 5 star.

David Lounsberry: People helpful was much more easier then I thought

Kendall Wood: Got in line at 7:45 on the way home at 8:45. Best DMV experience I have ever had.

Cathy Biggs: This was an awesome experience!! Jennifer was great working with my grandson for his liscense and driving test!!!

Christopher Mayfield: Great for walk ins if you get there early. Understaffed but nice, welcome change from other DMVs in NC.

Michael Snyder: i have gone 3 times in the past week to get my license and every time there has been a sign on the door that says “1 examiner in office no road tests today” someone is just too lazy to come to their job.

Donald Reed: Arrived at 150p, didn't get seen after waiting until 415p. Only one person working.

Drew A: 1 person working the building. Not polite. Terrible record keeping

Ale Mad: I waited so long felt like 2 hrs I'm pretty sure this place is cursed to never ever be atleast a bit empty even woke up early still full sobbing 💔

Robin Pounds: You can ring the phones off the hook all day long nobody wants to answer the phones or even have some sort of recorded message my driver's license are due in January what am I supposed to do to do either open your doors or shut it down.

Phillip Johnson: 9-9-22..on this day the gentleman working was doing his best being the only one there. Friendly and informative and tried helping everybody until construction crew cut the power and he still kept a smile and kept everybody informed of the situation til the decision from higher up to close up shop. He is a Great asset to that location

orelorelfirst: why on earth they NEVER ANSWER THE PHONE