Best Local Medical Services Fayetteville Near Me

Melvin McLaurin: Was here with my wife. She is a Veteran

Robert malton: The travel section is totally worthless, who ever is in charge need to be fired.

Chaplain Edward Tessmann (Minister/Chaplain): The VA in Fayetteville, NC has come along way with outstanding service and staff. Both the Health care facilities and the VA Hospital on Ramsey Street

Jake Norton: Shout out to the call center hanging up on me twice today. Y'all rock.

Judy Lilly: Went to eye appointment yesterday. The young lady that worked as the tech who prepped me for the doctor was AWESOME! Can't remember her name but she was thorough, funny and made my day. My doctor a young lady was the best EVER also. Kudos to y'all. This was on 4/3/23 @ 9am.

Bibi: It is absolutely frustrating trying to get a hold of someone here. I’ve called several numbers at different times of the day (for a couple of weeks now) and no one picks up the phone! It’s even more frustrating when I’m given the option to leave a voicemail but the box is full. This is the 3rd VA system I’ve been in and probably one of the worst one so far.

Judy: I had an appointment via tellahealth video today at 2 pm and no one showed up. I waited 20 minutes and decided to start calling around. No one answered until I called the Ramsey location. I told them what happened and they said that my provider canceled my appointment and had to leave the office, yet I was NEVER informed about this. The woman at the Ramsey location said there's nothing she can do to help me and told me to wait on the phone to speak to someone because they have high call volume. I will NOT be waiting. Poor customer service!!! I'm so sorry this is how our veterans get treated!

Wade Williams (Chaplain Wade): This location is a very modern hospital. The Primary Care Providers are here along with all of the Specialty Care Providers, too. You will also find X-rays, MRIs, other imaging methods, and all sorts of testing methods here. They also have a canteen and a coffee shop.I really like this hospital and have been treated well by pretty much everyone there. Occasionally you will run across someone who isn't having their best day. It's unfortunate since so many of us Veterans are dealing with diseases that, in most instances, has already changed our lives drastically, and/or shortened our life expectancy. I really wish that people who have chosen to work in medical facilities would realize how hard it is for many of us to work up the courage to go to our appointments. Or how physically difficult it is just to get ready, then get transported, and into the hospital.Being met by 100 people with a smile and a genuinely kind greetings can be destroyed by one single rude receptionist, technician, nurse, or doctor. It isn't relegated to just the greeting. Someone who doesn't have patience, understanding, or can't offer an actual physical hand when needed.I know this because it has happened to me. I can't put into words how devastating that made my entire visit to the VA Hospital that day. Then knowing that I was supposed to come back the next day. It took absolutely everything I had not to blow off my visit. Thankfully my wonderful wife can help me see the light through the darkest cloud.I do recommend all Veterans go to this hospital and get registered to receive your benefits here. That department is very welcoming and the people are professional and kind. And if after meeting your PCP you're not happy with them, meet with the Patient Representatives to try and get it worked out.Again, I do recommend this hospital for all Veterans and their families who qualify.

PJS TSA: Typical government office useless employees that will refuse service due to not wearing a mask.

Craig Adams: Well improved. Efficient service, concerned and helpful staff. Primary care doctors and nurses all well as reception staff are very good. Thanks.

Marcos M: This VA Hospital / Healthcare facility is very well taking care of, staff are very professional and knowledgeable. The treatment this facility provides to all veterans are superb. Keep up the good work.

Acacia Desirae: This VA does not care about its Veterans. It should not take 6 months to get an intake appointment for a transferring Veteran. Absolutely ridiculous when there are two VAs in this area! Going 6 months without healthcare is absurd!

Rodney Harter: PT services following knee replacement were outstanding! Professional, courteous, and caring. Proud of my VA!

Kevin Williams: Dr. Berridge, of the Audiology department, demonstrates the utmost in professional and courteous care.

Viola Malloy: I am seen at this VAMC and yesterday I'm not sure what was happening. I went in to have some lab work and the amount of people waiting was more than I have ever seen. I waited about 20 minutes before my number was ever called (it may have been longer), then after going to the desk to verify myself, I waited another 10 maybe 15 minutes. I will go on record now having been told I have, "tiny veins," and I'm a "hard stick," however I always pass this info on to the tech, I go in well hydrated and give them permission to just stick me, no need for the warnings etc. I know I'll probably flinch if warned. Well yesterday 3 different lab techs stuck me 3 different times with no actual blood draw. I must say I wondered if they were all new to the field, they seemed to lack that confidence and assurance that they are skilled in their profession, and as a patient I need to feel that assurance. I hope each of them becomes more skillful in their job so they can display confidence and assurance to the patient.

Anthony o'garra: Always in and out...

Zhané Rios: I've been in different VA's on the east coast and this is the worst one yet.Not only are the operators on here either have little to no knowledge about what this VA is doing when it comes to scheduling appointments for veterans and their families, but there are the operators that accurately set the tone of how this VA in particular does not care for the veteran and their families when it comes to something as refilling medication or trying to set up an appointment after moving from another state.I've been waiting almost 3 weeks to schedule an appointment for medicine that essentially helps prevent more anxiety attacks from occurring than what I have in the service and at this point, I feel like I might have to walk into the ER with glass shards on my feet to get any sort of medical attention that help with my mental illness. This VA is a joke amongst others and they really need to improve on their services. I wouldn't be surprised if this VA had an ER full of mentally ill veterans due to their lack of urgency to help those that seek it.

Orville Chin: Been trying to refill my dedication by calling it in. Waste of time even the automated system is trash at this clinic. Think I’ll make a YouTube video just to show America that nothing works at the VA hospital.

Michael Richards: The VA as a whole when it comes to helping veterans in dire need is pathetic.

Brianna: I'm rating this facility as a 1-star due to the extreme inability by part of this establishment to maintain any sort of sense of time.To begin, providers tend to call out sick with absolutely zero back up plan - leaving veterans who've been waiting nearly a year for their initial VA appointment (y'know, the appointment that lets you get medication refills and schedule regular appointments if you move or are fresh out of the military). There should always be a backup provider available to ensure veterans who've earned their right to healthcare maintain their appointments that are scheduled MONTHS in advance.Additionally, a simple appointment at optometry should not take 2 hours. I spent TWO HOURS waiting on my husband to get his eyes dilated and the whole shebang just to come to the conclusion they FORGOT about him. I had to go to the "Eye Clinic" front desk and question about my husband's status for her to say he was already checked out. Obviously he was not as myself and my toddler were waiting for him right outside the clinic. She then informed me that he 'should' be with the provider currently and would be finished soon. I told her I did not have time for this considering my toddler was getting antsy and it had been nearly two hours at this point. I had to sit in the car to avoid agitating any elderly/sick veterans who would possibly be triggered by my daughter's tears/screams.Absolutely unacceptable for an EYE appointment to take 2 hours. Especially having been taken back early as we had arrived 30 minutes early. I am appalled at how slow and uncaring this clinic was as if people have hours of the day to spend at a mostly empty clinic. Mid-day/early afternoon on a Wednesday and it was a ghost town. Unacceptable. This is no way for veterans and their families to be treated. Especially dual-veteran families.

MICANDRA BRIGGS: This hospital needs to be shut down!!! They are more concerned about infrastructure instead of saving lives. They diagnosed one of my family members telling her one of their organs was damaged and may need transplant and within a week they tell her she does need to see a specialist she can go home. I don’t think so! The service is subpar and they need to gut the entire premises. One of my coworkers daughter was offered to do her intern there and refused because she said the hospital was nasty and opted to travel 2 hours to avoid working there. Avoid this hospital and drive to Chapel Hill or Duke, the life you save may be your own!!😡😡

James Cone: Saw that they actually reply to reviews so hopefully this will help since patient services never does. Have been charged self pay for an ambulance ride because 'I, km ordered it, not the doctor' who was going to send me home with very infected kidneys. Upon arriving to the main campus they said if I went home my kidneys would have failed.....that should have been charged to my insurance. Once the naprostomy bag was installed my food tray in my room had someone else's dry blood all over it.Last week a doctor prescribed my child medication that kids his age cannot even have.Last night a boy wet himself while sleeping in the er....the pee was pushed around and spread out. Nothing wet was applied and no sanitizer was applied. After stepping in the pee and tracking it around the man said he cleaned it with vinegar. The chairs he peed in were never dried or sanitized. The swiffer he used to push the pee around was left hanging off the cart for a new pile of pee to fall in a new area with no sanitizing. Wiping up a bodily fluid is not cleaning.

Patrick Connolly: Good staff and service

James Couch: Having been in Hospital administration, this is the worst run hospital I have ever been associated with! My daughter is currently a patient! Response to patient concerns in the CEOs office is zero! Multiple calls for patient advocate with no results! No one has responded after 5 calls! One of the worst doctors and incompetent! He was told don’t come back to the room! She now has a major liver infection after low standard of care! Lack of organization, lack of concern, and lack of competency! No doctor coordination with plans of treatment among doctors! A 1.0 out of 5.0 rating!Dr. James Couch

matt gregory: This is absolutely the worst hospital experience I have ever encountered. Let's begin with the front desk staff who I feel take pleasure from being the rudest, self centered, uncompasionate people who should not be the front face to especially a hospital. Policy, procedures and family visitation needs to be addressed company wide immediately. According to the corporate office policies things should be allowed, however the staff at this hospital says and does what they want. Lack of empathy is very disheartening. Wish I could give a 0 for review.

kaysi cleveland: If i could give negative scores i would. I went up to L&D seeming i am 39 wks with contractions every 3-5 mins… upon arrival i informed them of medical history and my issue if not being able to dilate past 1cm on my own. Yet they checked i was only 1cm i told them i know something is not… Against my concerns Dr Jones ( who is on call. And not my normal OB) they sent me home. I ended up arriving later that night in a ambulance weak and sluggish and unable to lift my legs with out a struggle… i informed the nurses AND ALL THEY DID WAS CHECK MY CERVIX AND SEND ME HOME! Even with me expressing my other issues and once again saying i cannot dilate past 1cm on my own. The nurse informed me i requested the doctor Dr.jones to spam with me the nurse then told me the doctor isn’t even in house they called for orders !

Manny Jones: My mother is 79 yrs old and had knee replacement surgery 1 week ago. Her surgery experience went well however she had to go to the ER for low blood pressure and was made to wait 12 hours after being initially checked in. Had my sister not called and requested ice for her knee, food and water, she would have had nothing. She left 12 hours later because she was tired of waiting. At this point, a post op elderly patient has had no rest, missed her medication and was given no information other than to wait. The medical institution makes enough money that this should not be the case. What has happened to medical "care" in this country? This is disappointing to say the least.

Kat Seagroves: The wait is ridiculously long to get help. I was sitting in the waiting room in inscrutiating pain and they said they can't give any medicine unless you're in a room. People were waiting for 24/25 hours at the hospital waiting for a room to become available. They aren't really helping anyone

Andrea Humble: The worst. Came as transfer and told them I needed FMLA paperwork filled out for my work since I had been hospitalized for almost a week and missing work. They refused to fill out my paperwork for no reason and then I got corrective action from my job. Not to mention my heart rate was high after surgery and the nurse was concerned and said she was going to talk to my provider….. never came back. Next nurse on shift said the same thing about my heart rate but no one was telling me what was going on. Never want to go back here.

Leah McLaughlin: Literally the worst ER I’ve ever been to. 15 hour long wait with sick people standing in the hallway.

Janet Lockett: Hang on in there....HEROS!!! Thank you!!!

Celeste R: I came in for chest pains 3 hrs ago… I’m still sitting in the waiting room. The only reason I’m giving two stars is my nurse in triage Heather. I hope she gets out of there and someplace more deserving of her. She was amazing the rest of the staff needs to be evaluated desperately… this is insane! Carolyn needs to be fired! She’s a terrible nurse and does not need to be in the er or healthcare. Btw I have been a nurse for 20 yrs I know this is NOT okay!

Katie Richesin: They help my child. My child appreciate it too. They'rethey were kind and I can't appreciate you enough thank you.

Jessica Williford: Drove almost an hour and a half to see my sister-in-law in labor and delivery. We were told that she had the maximum number of people in her room. That was fine, we didn't want to be in there while she was in labor, so we asked where the waiting room was. We were told there was nowhere to wait, that we could not get passes. Who doesn't have a waiting area for family? This hospital who needs to build one. The dad could not even be in the triage area for hours today before she was admitted, so she was there by herself being monitored. Other hospitals allow people back at triage and there are waiting areas. If having a baby, go somewhere else.

Jesabee: Jesus couldn’t heal this place

Ebony Hinton: Cape fear valley short stay was amazing the staff was very friendly the front desk staff who check me in was polite, the nurse Darlene Was very friendly and funny while she was helping me prepare for my pre op, also the nurse in the pre op was pleasant as well didn’t get her name but she and the other nurses in the pre op area was great and wonderful to me and other patients there as well. Also Christine and the other nurses in the OR was funny and wonderful and they did their job very well kept me calm until it was time for my procedure to begin all nurse and staff that was great enjoy each and everyone of them

Charles Messenger: The ER portion of this facility is shot. The process needs to be revamped. I’ve been waiting in the parking lot for 9 hours (and counting) because the waiting room doesn’t accept visitors. Cape Fear is continuing to add to the facility but not to their overall process. Terrible hospital.

Annie Benzing: My Husband was there for 2wks. and later was moved to Woodlands Rehab. Ipon arriving he realized that Cape Fear lost his HEARING AID CHARGER.W I thout it, he can not hear cause he can not charge his hearing aids.

Joel Torres: Registration was quick and easy. The staff is super helpful and even pointed out the free picnic, which served excellently cooked hamburgers and hotdogs.

Kay “Lill”: Go somewhere else. Even if your leg is hanging off! Also, take note that all the bad reviews are about the ER and not the hospital as a whole.