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1. UPS Customer Center - Raleigh
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· 332 reseñas
4000 Atlantic Ave #196, Raleigh, NC 27604
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Daren Deans: Have a strong dislike for ups. They can never locate my address to make deliveries. Even after being on phone for over an hour with customer service on Google maps telling him exactly when I live
lite visions landscape lighting: Easy drop off experience with pre paid postage label at this location
vejay ravindran: I shipped four packages from this location. After one month none of the packages had been processed. I returned to the location the same agent was there. He told me he couldnt do anything and for me to contact customer service. UPS Customer Service is the an industry joke. Everything is automated and there is no live customer service agent. This is fine if the system works however the freight tracking numbers are unique in that the are not populated in the system. I would not recommend sending anything via UPS because if there is a problem you have to navigate a labyrinth of automated agents, and this location cant help you. Spend more money at a competitor, or somewhere that has customer support.
BO DY: Quick and easy way to get my package
Ms. Stallings: If I could give no star, I would. This review is specifically regarding the poorly organized recruitment process. New hires are sent emails, text messages, and maybe 1-2 calls regarding onboarding and their start date. Prior to starting they are required to purchase steel toe boots which is understandable. Upon arrival at the site, new hires were told by staff that they are unaware of any new starts. They will not be hiring until next month. When the recruitment center was contacted, they were useless and informed, and they would contact the Talent Acquisition team and submit a case #. Not to mention, the language barriers when attempting to ask and provide answers to questions was horrible. The rep at the recruitment center claimed that all new hires should have received an email regarding not starting. Yet received a text confirming the start date and time, the night prior. The rep had the audacity to ask if the "new hire" would be interested in being considered for upcoming opportunities. I informed her that I'm quite familiar with how staffing works and their process needs a serious overhaul. It is unacceptable to have "new hires" prepared to start, just to be turned away. UPS may be a great place to work, however, first impressions are lasting impressions.
Curtis Ward: Tuve una gran experiencia con ups. Kirby en la tienda de Raleigh fue muy útil. Mostró habilidades ejemplares de servicio al cliente.
Alicia Frugale: Sus conductores son horribles... Trabajo desde casa, así que estoy en casa todo el día. Recibí un correo electrónico de que se intentó entregar un pedido del registro de mi bebé justo en el momento en que mi novio llegó a casa... no vio a nadie ni a nadie. Llamé a mi puerta o toqué el timbre, así que ni siquiera se hizo ningún intento y ahora no sé dónde podría estar mi paquete. No me dieron un número de seguimiento ya que fue un regalo de mi registro de bebé, por lo que no tengo forma de rastrear este pedido. No se dejó ninguna nota en mi puerta, así que se fueron al lugar equivocado o no lo intentaron en absoluto. ¿Cómo se supone que debo encontrar el paquete para mi hijo?
Krista Mascia: , but the way to find the account number is the "bill". My renewals have always been auto and I've never gotten a "bill" - only confirmation emails.The system is set up to fail if the package is lost. Super frustrated, and I went to UPS over FedEx because I thought they were more reliable.(Traducido por Google
Randy Flanders: Como percance final de una serie de errores, de alguna manera perdieron un paquete entre el centro de servicio al cliente y el almacén al otro lado de la calle. Esto viene después de numerosas fallas en la entrega, y luego de complicaciones incluso en la organización de una recogida alternativa en este lugar. Evite UPS si es posible
HHM: Cerrado permanentemente
Michelle A: Experiencia decepcionante con un miembro del personal femenino en lo que irónicamente se llama el centro de atención al cliente. La ubicación había estado cerrada debido a tuberías rotas las últimas veces que traté de ir para obtener ayuda para enviar un paquete. Pasé por aquí esta mañana para confirmar que en realidad estaban abiertos y hablé con un hombre sobre lo que estaba tratando de incluir con una caja que necesito enviar. Dijo que tenían el suministro que necesitaba y que por favor regresaran con mi paquete.Regresé 20-25 minutos más tarde con mi paquete solo para ser recibido por un miembro del personal de UPS que dijo que no tenían lo que necesitaba y que debería ir a una tienda UPS. Cuando le expliqué que había hablado con alguien en esa tienda esta mañana, ella nuevamente dijo que no lo tenían y que fuera a un UPS mientras se alejaba de mí. Iba a hacerle otra pregunta y no sé por qué se alejó. Yo era el único cliente en la tienda y no estaba seguro de por qué ella no quería ayudarme: ¿era porque mi piel era de un color diferente al de ella? Experiencia absolutamente grosera. ¿Por qué poner a alguien así en un centro de atención al cliente?¿Por qué tiene un centro de atención al cliente con suministros mínimos? ¿O esta persona simplemente no quería ayudarme?Fui a una ubicación de envío de FedEx cercana para encargarme de mis necesidades de envío. No fueron groseros conmigo. Actuaron como si yo fuera un cliente. ¿Debo llevarles mis paquetes a partir de ahora?
Xavi Sanch: I am extremely disappointed with the service I received from UPS. The driver seemed to have a habit of showing up at my door with a "Sorry we missed you" sticker ready to go without even attempting to knock or ring the doorbell. I received the notification and rushed outside to try and catch the driver or truck, but they were already gone. I then went to the nearest station to reschedule the delivery and was told that I couldn't pick up the package until the following Tuesday because of their 3-day weekend policy. This is completely unacceptable for a company like UPS whose sole purpose is to deliver packages all across the USA. It is ridiculous that my package is stuck at the station for 3 days it is unacceptable.P.S: Save the copy and paste response, it's not necessary.
Private Info: The employees here are completely worthless. I have always been able to drop off Amazon returns at this location. A female in need of a lesson in manners told me I had to take my drop off to a UPS store, today. Unless there was a policy change, my guess is she was lying/too lazy to do her job. I hope this location is closed, soon.
Lyndsey Campbell: Hard to find at night when it’s dark
Tim Cross: Staff is friendly and helpful, the process is painless, and they are there to help.
Stephen Logan: My place, great comrades and all inclusive benefits
Steve Cogan: I had a package diverted to this service center. The customer service was fine but the building needs some TLC. The sign is faded and the inside of the store made me wonder if it was open or had moved to another location. It's barren facade is off putting. I've been to multiple UPS stores and never have seen one in this state. Corporate management needs to invest some time and money to get this location up to snuff. Again the staff was helpful and no complaints there but fix the building please.
ssurrett11: their customer service line will not let you talk to a person. After multible attempts to try to talk with someone over a route I gave up.
Trevor Palmer: I swear these drivers must tip toe to your door with the "Sorry we missed you" sticker ready to go, whisper "Is anyone there?" then immediately stick it to the door and slink back to their truck. No knock, no doorbell, nothing. So frustrating. I've been here all day. Since it's a holiday tomorrow I now have to wait an extra day or pay extra to have it sent somewhere that I probably can't pick it up until 2 days from now anyway. Thank goodness this wasn't something I needed for tomorrow. Didn't even bother with customer service as there is none and they couldn't care less. I wish as consumers we had more option over which shipping company our orders came through. I would gladly take Fedex over UPS. And Fedex isn't much better.
Aracely Martínez: Necesitan tener un número real para los ups locales. No es el servicio al cliente, es más el tiempo de espera. y ni siquiera es útil en absoluto. cuando necesitamos respondido lo antes posible
ryan mathewson: . I was told I'd be able to pick it up same day and I would receive a call to confirm within an hour. 3 hours later and no call so I called customer service who assured me I'd get a call "sometime today" and assured me I would be able to get my package that day. 24 hours later and no phone call, I don't have my package and now tracking says "no information available at this time"(Traducido por Google
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2. UPS Customer Center - Raleigh
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· 31 reseñas
2201 S Wilmington St #171, Raleigh, NC 27603
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3. The UPS Store - Raleigh
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· 58 reseñas
4441 Six Forks Rd, Raleigh, NC 27609
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4. The UPS Store - Raleigh
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· 62 reseñas
324 S Wilmington St, Raleigh, NC 27601
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5. The UPS Store - Raleigh
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· 103 reseñas
6300 Creedmoor Rd Ste 170, Raleigh, NC 27612
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6. The UPS Store - Raleigh
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· 82 reseñas
4501 New Bern Ave Ste 130, Raleigh, NC 27610
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Don Carpenter: Came into this location to drop off at package that had a dead line to be shipped the staff standing around looking dumbfounded with a line out the door. Staff is beyond excessively slow. I guess that’s the age we are in now. Staff is rude and very unprofessional. I will differently not be returning to this location again. Owner needs to hire new staff. Especially the mgr on duty
Diana Brewer: After standing in line for 10 minutes, the attendant allowed six people to skate me for their Amazon returns.
Derrick Smith: They move quick and get you out fast
Ali Jabir: Tom, Robert, Richard3 names 3 legends. im a constant customer at this location and these 3 are the greatest to ever do it. I get work done with Ups all over Raleigh but this location is different. They are fast pace, very energetic and super knowledgeable on all aspects. They are very friendly people and they actually care about the operation it’s self. Give them a raise!!!!!!
Beki Adkins: Went inside at 4.30. 2nd in line, out in 5 minutes. Nice people working.
Johnn Lovel: I tried to ask the woman if I could give my package to leave it on the counter and she asked me if I was second in line. Why would I need to be second in line to drop off a package on the counter and leave especially when I have seen plenty of people do it. The issue is that you can have a prepaid, ready to go package and get there at 6:10 or 6:15 and still not make the cutoff time of 6:30 because their service is that slow. They have an empty counter on the right, why not let the customer drop prepaid packages there instead of having to was 15-20+ minutes in line and possibly miss the cut off when you don’t even need any direct service from the workers. Why do I need to be second in line to put something on a drop-off counter and leave . Why make customers wait 20 minutes just to drop and go, for nothing.
Josha Barton: I was very disappointed to hear the customer service representative greet the caucasian female that came in the store behind me when he didn’t greet me when I came in the store. Do they only greet caucasians from the Caucus mountains?
Faith Deskins: Busy little store
Shacora Cooper: So I was charged just over $30 for 1 box and a Non-padded polymailer (also known as a plastic bag) yesterday, which I had no choice to buy because I didn't know I needed packaging for my Amazon return before hand and it was 6:55 and they were closing in 5 minutes and my Amazon return had to be returned by the 1st (yesterday). 1. the box was $18.75 for a relatively average sized box, which is ridiculous of course. The polymailer (not padded) was almost $4. Now where my biggest problem comes in is that the guy at the counter said nothing of a $7 packing service fee and volunteered me for it and gave me no choice. I could have packed it myself, I even had tape. He asked me if I wanted a polymailer, I said yes, he immediately quickly packed the items in it without saying anything. Then I asked if I could purchase a box, he pulls it out an immediately and quickly packs my item in that and takes it away. He never asked me if I wanted to pack it myself rather than incur a charge, and never notified me that there would be any charge for packing. How are you going to not give me any option of packing it myself, and volunteer me for a $7 charge without saying anything? A $7 charge to place an item in a bag and a box is ridiculous, what is more ridiculous is that I did not have any choice in the matter. He didn't even mention the charge at all, I just happened to notice it. So over $30 post tax for a box, aplastic bag, and a "packing service" I didn't even ask for. Great.
Tom & May: The store offers a lot of services, notary, mailboxes , shipping, return, printing, packaging, shredding,faxing, copying and more ing ☺️
May Samiana: "The UPS Store #5268 in Raleigh offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services. Stop by and visit this store - Corner Of New Bern Ave & New Hope Rd."
TC For JA & Co.: Wonderful printing services. Much better service than staples, office depot, and some other local print shops we've tried. Price was lower than expected and the service was so fast! If you need small or large print jobs - definitely check them out! Ask for Shaun.
Sarah George: Shaun and Harry were both very helpful! I sent them some difficult printing instructions and not only did they do it all quickly and accurately, they also managed to fix a coloring error from our design program. Highly recommend them!
Ricky Gnzlz: Great experience, and very nice ppl.
Gianna Gallina: Great employees working at this store! Super committed to customer service!
Chanté Russell: Staff was very helpful and friendly
Jose Carlos Huasasquiche Cubillas: Atienden en español por lo menos en esa oficina
William Pointer: Great experience getting a notary. Signed up on UPS Store Website for an early appointment. The staff was very professional, kind, and efficient. I was happy that the docs were signed at that location.
Nicholas Davenport: Always quick and friendly here. Really appreciate there service and attitude and help.
The Traveling Pedicurist: Friendly staff and always efficient with how they provide services to customers.
Tt T: Passport photo service not available because their camera stopped working. Disappointing!
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7. The UPS Store - Raleigh
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· 53 reseñas
9660 Falls of Neuse Rd Ste 138, Raleigh, NC 27615
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8. UPS Access Point location - Raleigh
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· 1 reseñas
4009 Wake Forest Rd, Raleigh, NC 27609
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Cameron M: Dijeron que no dan recibos por dejar
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9. The UPS Store - Raleigh
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· 56 reseñas
9650 Strickland Rd Ste 103, Raleigh, NC 27615
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Alison Coppock: Estos chicos son fantásticos. Se destaca la propiedad, desde el servicio consistentemente rápido y amigable, hasta la caja del tesoro de juguetes para los hijos de los clientes. Increíble. ¡Tienen mi voto para la mejor tienda de UPS!
Zayra Bustamante: Me rechazaron el servicio automáticamente solo porque mi paquete era internacional y el hombre a cargo no quería procesar el pedido, no se molestó en verificar el precio y la fecha de llegada, porque dijo que sería costoso y que debería ser mejor. ir a USPS¡El servicio más poco profesional de todos!
Arsh Grewal: Gran servicio y gente.
M: ¡Servicio agradable, informado e incluso rápido! Buena ubicación.
Michael Baumann: Siempre brindan un excelente servicio a un precio razonable. El personal es muy profesional y cordial.
Tyler: Greeeaaatttt servicio al cliente. Esta tienda es increíble y toda la ayuda que necesitaba fue recibida con fervor. En general increíble experiencia uno a uno.
Jay: . Amazon makes it easy to return a package, but UPS is the painfully slow and inconvenient step in the process. Lines of people backed up to the door.(Traducido por Google
Susan Barbitta: Sam y su equipo son excepcionales en lo que hacen. Siempre es una experiencia agradable, brindar apoyo local y obtener un servicio de calidad, desde la certificación de documentos, el envío, la copia, siempre una sonrisa.
Mattie Pare: Me mudo fuera del país hoy. ¡Anoche estaba sudando frío tratando de encontrar una manera de imprimir mis tarjetas de presentación en el último minuto! ¡Llamé a la tienda y expliqué mi situación y fueron muy serviciales y complacientes! ¡Travis es un salvavidas absoluto! ¡¡Muchas gracias!!
Bob Parker: Quiero agradecer al propietario Sam Charrier por ayudarme con una emergencia reciente que tuve el sábado por la mañana que no tenía nada que ver con el franqueo. La tienda aún no había abierto y necesitaba ayuda para configurar mi teléfono para que me diera indicaciones verbales para llegar al Hospital Duke desde Raleigh con respecto a una emergencia familiar. Probé en el negocio de al lado y creo que la señora pensó que estaba loco y no pudo evitarlo. Sam abrió su puerta, lo que me calmó y configuró la aplicación Maps, ingresó la dirección para que la aplicación pudiera dirigirme verbalmente. No soy experto en teléfonos, así que estoy muy agradecido de que Sam pudiera ayudarme en una situación estresante. ¡Ojalá más personas pudieran ser como Sam! ¡Muchas gracias por ayudarme en una emergencia familiar! ¡Siempre tendrás un cliente para toda la vida!Bárbara Parker
Jeremy Sippel: They were very kind!!
Jessica Nash: Great service and very patient staff. Brought in a few large packages with a hyper 4 YO and they made the process a breeze
Jacob Jernigan: Friendly staff, great service and even better management! I will continue to use this store for my personal and business needs in the future!
Alexis Lappin: The owner is so friendly and professional! You can tell he cares about his customers and his business. Will definitely be the only UPS store I will be using from now on!
Cortney Griffin: Thank you a million times to Sam and his team!! We found ourselves in the bind needing a notary and papers overnighted. Sam was not only friendly but very very patient! Highly recommend this UPS store and you will not be disappointed!! Great job team!
Amy Z.: Great service and always so nice🙂.
Robin Wakeman: A wonder experience at Strickland location. And on the off chance Matthew waits on you like he did with me Sept.7, 2022, he is awesome! 'Kind, courteous, knows his stuff, and a true professional. Thank you, Matthew!
Chelsea Scanlin: Sam is the ABSOLUTE BEST! he will drop anything to assist customers. I went in with multiple boxes of gifts and he helped me add extra filler to make sure nothing got destroyed!! Will only ever come to his store!!!
Janet: If it was possible to give a 10 star rating, this store, it's owner Sam and the employees would certainly deserve it. They are always so helpful, above and beyond.
Jeneene Butler: I absolutely LOVE LOVE this UPS Store. Sam and his staff are really great. I am in and out in 10mins nooooo lie. Even during the holidays....someone was scanning return labels while I was in line...somebody else printing from the computer...It's a well oiled customer serviced business. Love it
Stephen Whitten: I used to frequent this location because of their location, since moving I have returned on several occasions because of the amazing customer service. Just last week I went back and was impressed with the positive atmosphere in the midst of it being very (very) busy!! The team keeps the line moving and always has a smile on their face. Thanks for being a positive & stress free environment!
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10. UPS Access Point location - Raleigh
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· 1 reseñas
3500 Wake Forest Rd, Raleigh, NC 27609
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Empress Being: Great location very knowledgeable people and work at a good pace
BP Reynolds: Love this place. One of my favorite reasons for going in, and I go in when I don't even have a package to mail, is because they have the absolute best greeting cards. Plus at least one of the employees has been working there forever, so it makes them super efficient and quick to be able to answer any questions you might have.
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11. The UPS Store - Raleigh
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· 54 reseñas
3434 Edwards Mill Rd Ste 112, Raleigh, NC 27612
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12. The UPS Store - Raleigh
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· 73 reseñas
514 Daniels St, Raleigh, NC 27605
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13. UPS Access Point location - Raleigh
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6840 Glenwood Ave, Raleigh, NC 27612
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14. The UPS Store - Raleigh
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· 36 reseñas
6325 Falls of Neuse Rd Ste 35, Raleigh, NC 27615
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15. The UPS Store - Raleigh
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· 39 reseñas
7413 Six Forks Rd, Raleigh, NC 27615
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16. The UPS Store - Raleigh
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· 26 reseñas
13200 Strickland Rd Ste 114, Raleigh, NC 27613
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17. UPS Access Point location - Raleigh
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3517 Capital Blvd, Raleigh, NC 27604
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18. UPS Access Point location - Raleigh
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3051 New Bern Ave, Raleigh, NC 27610
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19. UPS Access Point location - Raleigh
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· 3 reseñas
3914 Capital Blvd, Raleigh, NC 27604
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20. UPS Access Point location - Raleigh
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· 2 reseñas
200 Fayetteville St, Raleigh, NC 27601
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