Mejores Tiendas Sephora Raleigh Cerca De Mi, Abren Hoy

Paula Dickerson: Why put some of the inventory in the draws below and not keep the shelves stocked and then tell customers not to go in the drawers??? That was the first time I heard that. Very rude customer service. I’ll shop elsewhere.

Iva Hutníková: The worst Sephora I’ve ever been to!! Junky, dirty, products all over the place. Don’t even get me started on their lazy staff. 10 people chatting when I asked them for help they just gave me a look like I’m bothering them. Their manager clearly doing something wrong.

Ginger Klein: I walked around this store for over 15mns before someone acknowledged and asked if I needed help. Ut was not busy (4 ppl?) And I counted atleast , what appeared to be, four employees.

Stephanie Reese: The store is so dirty. The testers are missing in several make up lines. The products are dusty and the store has major stock issues. They are always out of inventory so you are better off ordering online. They staff tells you to order online and they will ship for free because they don’t have inventory. I’m not wasting my time shopping in this store and going to Ulta because they have inventory and at least their store is clean and they have testers. This store is so filthy and unsanitary, I’m surprised they don’t get violations for it. Definitely not well managed and it’s shocking that corporate allows it to operate in this condition.

Amrutha Amarnath: 5 stars for Susan, definitely ask for her if you need any help. She was so sweet, patient, kind, and helpful!

Michael Scott ‘s Paper Company: Yes it’s obvious that Sephora is expensive. But their customer service makes up for it. They are very helpful, understanding, and all resemble as experts in their store. Although it’s busy, they definitely know how to keep their lines moving.

Jelena Stankovic: I called this morning to ask about their return policy as the ilia products I bought were causing me to break out. I had given them a few months to see if it was me or the product itself. Anyway I called to ask if I can exchange for something else I didn’t even want a refund just a foundation that didn’t make me breakout. The girl on the phone told me 60 days for a refund and 90 days for store credit. I was at the 90 day mark so I drove 45 minutes and was told this is not the return policy by some he/she looking person who was disgustingly rude to me. The “manager” some blonde lady came over with an attitude and was mouthing off to me that her employees would never say that. I explained to her that I literally spoke to someone a few hours ago and they told me to come in. My fault I should have gotten the employees name. The manager is very unprofessional and doesn’t know the first thing about customer service. I mean who can blame her she is a BIG SHOT MANAGER at Sephora lol. Definitely won’t be back at this location and get a real job if you want to act like a big shot manager and learn some manners girl!

B B: Last reviewer isn't lying, customer service sucks here with the 2 or 3 people I've tried to get help me. #shoppingwhilewhite lol. They don't discriminate in whom they ignore. The tall big curly hair latina ignored me when i asked for help. And went to help another customer. And this chocolate complexion girl did the same thing to me when i asked to get color matched. She just looked at me & walked to the register 🙄...Guess u gotta walk in looking like a millionaire.And this store gets the most crowded out of the sephoras in town.However; during the weekday I was greeted by Sade. She was an angel 😇 that stood out in a store full of rude workers. She was knowledgable & went over & beyond!Helped me find a primer that worked for my skin! Went a different time & she helped me match a foundation for my complexion/skin concerns. And was good at multi tasking multiple customers during a busy rush. Love her!!!! I highly recommend her when you go!

Quintan Miller: Outstanding service! The team really treated me like they cared I feel valued at this store. My wife sent me in with specific needs and I was welcomed and helped and my expectations were greatly exceeded. Daljit was a standout. I feel like I've found a store I can feel comfortable going into.

Janet Bailey: Good stock and variety of beauty supplies. Definitely my go-to place!

Ken Britte: Shanice greeted me as soon as I walked through the door willing to help. Overall it was a good experience and I found what I was looking for. Will be returning

nic nic: This Sephora is aaaiight, but I mean it is in the mall and there is a lot of people passing through here depending on what day of the week and time you come. I was not greeted and no one the entire 20 minutes I was there asked if I needed any assistance. I understand they’re busy and it’s easy to miss people coming in. Stock was just ok. Every time I go here all the good stuff is never in stock. It’s like they get stock once a month. Also feel like the girls they hired here could be nicer. Three stars may actually be too generous. The Sephora on NC state campus and brier creek are my favorites.

J Neum: Terrible customer service. Nobody ever acknowledges me when I go in there and i can never get any help. I understand being busy but twice now (on 2 different visits), i have approached an associate for help and they said they were busy but would send someone over to me. I waited….and waited…and waited…nothing. I don’t mind waiting, but all I could do was assume I was forgotten about since nobody ever came over to at least tell me it would be a little longer of a wait. It’s just rude! Also, they are very often out of what i want anyway so i think I’ll just stick with Ulta where I tend to have a much better experience!

K Savage: Daljit was very rude. He rushed me off saying my order wasnt ready when infact, i received an email saying it was. After arguing that it wasnt ready , Laura W came over and was very helpful. She informed Daljit that i was right. She is also the assistant manager so hopefully something will be done about him dismissing people. Extremely unprofessional!

Sandi Day: Great customer service. Excellent selection.

NS Showell: I went to the Crabtree mall Sephora for a 60 min make over and was sooooo disappointed! First the mua was lacking knowledge of the makeup they had in the store...couldn't color match me OR find a full coverage foundation. His attitude was horrible and was very impatient and seemed to be in a rush. The makeup was sloppy and all over my the collar of my shirt and jacket. The look was rushed an horrible. I don't recommend this Sephora for beauty service.

Mityl Biswas: Love Sephora, but not this location.

catty cox: Love this place. Can i have one? Someone

Serpent Spine: Brow person is not trained well. Messed up my brows. No brow mapping. The front people are rude.

Ariel B: Shanice was amazing! I go here all the time but she truly went above and beyond to help me find the products at other Sephora locations that were sold out at this one. Super sweet and helpful throughout. I definitely recommend this location over the one at Fenton (Cary) where they seem to be much more pretentious.

Kimberly Stovall: helped me and my little cousin with Fenty samples yesterday, super nice👌I've been wanting to try a produce for a while but was given a hard time at other stores. The ladies behind the register were very nice as well, and it was a busy day. My new favorite Sephora.(Traducido por Google

erin brownfield: ¡Recomiendo encarecidamente la lección de maquillaje con Trinity! Mi consulta con Trinity fue absolutamente fantástica. Aprendí mucho y encontré excelentes productos, pero también me veía y me sentía genial después. Para cualquiera que busque nuevos productos o técnicas, ¡este es un excelente servicio!

Christine Thomas: De acuerdo

The Nila Show The Nila Show: Los empleados me siguieron por la tienda. ¡Acoso!

John Wilkes: Fui con mi esposa un sábado por la tarde. estaba bastante ocupado. ¡El personal era amable y servicial!

Casady F: Hoy me hice un cambio de imagen y me encantó. Mi MUA, Trinity, fue increíble. Ella fue súper divertida y me explicó las cosas. Luego me llevó por la tienda y me ayudó a conseguir algunos productos para asegurarme de que eran correctos y funcionarían. Definitivamente regresaría y tomaría otro una vez que haya dominado mi rostro cotidiano

Ashley Young: ¿Los empleados de Sephora son guardias de prisiones o asistentes de tiendas de belleza? Se siente como si siempre estuvieran acechando. Odio comprar en Sephora en persona porque tratan a las personas como futuros delincuentes. Y no es solo esta ubicación tampoco; tal vez sea parte de su programa de entrenamiento. "Asegúrese de que los clientes siempre sientan que no son bienvenidos. ¡Cada cliente es un ladrón potencial!"Es un fastidio tener uno tan cerca de mi casa, pero odio tanto ir allí que prefiero esperar el envío terrestre que comprar físicamente allí.

Urina Adams: Trina, escuchó lo que necesitaba y eligió el tono correcto de base en el primer intento. Asombroso. Ella está muy bien informada sobre su oficio y aprecio su experiencia. La tienda es maravillosa, volveré‼️

Julie Carlino: Personal encantador y servicial y tienda limpia y bien surtida.

Santhosh Kumar (SantusmileS): Es una tienda nueva en el centro comercial Fenton, las principales marcas disponibles.

Celena: Great location with other stores around the area. Staff are friendly and helpful, and is stocked well.

Teresa: This location is located in the up and coming Fenton shopping and dining center. There were many products I stock that I wanted to try out. The sales associates were friendly and helpful.

Courtney H: I was so excited when Sephora opened so close to my home (my poor wallet). I was immediately greeted when I walked in and was able to find all the products I needed with ease as Trina, store manager, helped me out. She knew were everything thing was and even recommended some new products to try, which I am loving. I'll be coming back to this Sephora as the staff were friendly and knowledgeable! Thanks again for a great visit :)

Claudia Palermo: Excelente!!

Mique Walcutt: Associates are knowledgeable and friendly, and store is clean and well kept. Only issue is, just like many of the other Sephora stores, available inventory is hot or miss.

Katie Carter: Great staff and beautiful store at this new Sephora!

Whitney Slattery: Both team members encountered were helpful and friendly. Cassandra was exceptional.

Tatyana: Erica at sephora was absolutely phenomenal! She was super welcoming, knew exactly where to direct me and my friends needs, was knowledgeable on all products & the kindest soul! happy with service :)

nic nic: They’re ok for when I don’t wanna travel to a Sephora in Raliegh. Employees are sweet. Hours are better than most sephoras. Three stars because they never have the good stuff in stock/long wait for restocks.

Elba gomez: Nice place

catty cox: I will be back

keema: The male that worked tonight at the Sephora 12/15/22 had an attitude or chip on his shoulder. He watched me and my daughter from behind the register look and pick up items from the fenty skin display, never came to ask if we needed any help. Then waited until I walked away to another section to approach me from behind with a basket saying I need to stay in the store with the Sephora items. I advised him that yes I know this and then he turns around to walk away and he says your welcome. Firstly I am a woman I felt he was very rude by his approach. Instead of him having an attitude he should have been lending his help. Another employee was in there talking to their friend the whole time, not one associate asked if they could help me. I have been in this location a few times before and never had an issue. I usually am overwhelmed with all the associates extending their help. I will be retuning my purchases tomorrow and ordering directly thru fenty and wait for them in the mail before I get mediocre service again.

Tiffany Green: I love this Sephora! Every time I come here I get great customer service. Yesterday I went to buy some lip gloss and Erica helped me ,she really knows the products and took her time to suggest the best lip gloss that compliment my complexion. great customer service has been consistent at this location.

Sheldon Thompson: Las marcas que no son de primera calidad no se mantienen ni se mantienen limpias. Los estantes están sucios y absolutamente asquerosos. Entiendo que las luces deben ser algo brillantes por el tipo de tienda que es, pero es demasiado brillante. Además, los empleados son amables pero necesitan aprender la regla de los auriculares. Si un comprador tiene auriculares puestos, no le pregunte continuamente si necesita algo. Tengo una ansiedad severa, no de la gente solo de estar afuera. Sé que los empleados se ven obligados a acercarse a los compradores, pero no es amable con los compradores que solo quieren que los dejen en paz.

Rachelle: Entré en la nueva tienda Garner, esperé 45 minutos por el servicio, un empleado se fue y fue a la tienda Kohl's para ayudar a un cliente a comprar aretes mientras yo esperaba. Los productos nunca están en stock, personal muy poco profesional.

Erin Ellison: Me encantó mi experiencia en este Sephora! Fui a buscar mi regalo de cumpleaños y una base de belleza fenty. ¡La señora que me ayudó fue increíble y el color me combinó perfectamente con la base! Todo el personal fue muy servicial y conocedor sin parecer un sabelotodo. ¡Todos estaban realmente felices de ayudar! Después de que cerró la ubicación de JCPennny, me preocupaba tener que ir a Crabtree para ir a Sephora, ¡pero estoy feliz de ver esta nueva ubicación en Garner! ¡Definitivamente regresaremos!

Jackie Jefferson: Impresionante experiencia de compra por primera vez en Sephora. Moisés fue muy útil. Hicieron todo lo posible para combinarme con el maquillaje y los productos perfectos que necesitaba. Me sentí como un millón de dólares con su cambio de imagen. Definitivamente compraré allí de nuevo.

Yvonne Petite: Sephora es un excelente lugar para comprar productos de belleza y cosméticos. Ese personal siempre es muy amable.

Keri Schoonmaker: Gran primera experiencia!! Todos fueron muy amables y Leslie fue de gran ayuda con la combinación de colores. También me encanta la oferta del 20 % de descuento. ¡La mejor experiencia que he tenido en un Sephora!

Anna Bondarenko: I normally prefer shopping online but with this type of customer service I’ll definitely go to the store more often.(Traducido por Google

Claudia H: Store was clean and easy to navigate. Only one cashier while the other 3-4 employees were just walking around the store. A line had formed of at least 5 people, but none of the other employees helped the cashier to move the line faster, creating a long wait time.

Carlotta: I have problems buying foundation and taking it home, and it does not match. I saw a commercial that Sephora has a color match process. I called and was told to ask for it when you come. First time in store. Lots of people in this small space. I don't like cramped spaces because I tend to overlook things I may want to purchase. I was greeted, and I said I needed a foundation match. She calls on her headset, and someone appears. I was asked if I wanted full or light coverage. We walked over and looked at some colors, and she sponge test them on me, then asked which one I liked. That was not what the commercial showed. I paid more money here to get home and think once again, I should have gotten the other color.

Callen Sterling: Most of the staff is quite helpful, however, not sure if he is new but, there is an incredibly racist white guy with curly blond hair who was extremely rude and bigoted. Was very shocked as I've never experienced a racist encounter at Sephora of all places, but was taken aback by his blatantly racist and disgusting behaviour. Don't understand why they hire people like who purposefully make people feel invisible.

Julia Young: Called to place a hold on an order. I was told there were two left in stock and that one would be held in the back and that I needed to come in before the store closed. I got there about an hour and a half later (well before closing). The manager (I believe) went to grab the hold and told me that there was nothing under my name. Luckily the sales associate that helped place the hold over the phone was in store so she apparently explained the situation to him. I guess the item was out of stock and had been for a while? I don't really understand where she was seeing that there were two in stock but he said it had something to do with the fact that she was at register while taking my call. He said he would try to fix this problem and started looking for the product in store. While looking, he started a conversation with another couple that he seemed to know. I was standing awkwardly behind him for six minutes while he chatted with them. Multiple associates came up to me and asked if I needed help during that time and I just told them I was waiting.Eventually we go through the whole store, he tells me it's not in stock. We go to place an order to get the item from another store. Once we get to the payment section I ask to use points as the item was a points reward. He says I can't order an item for the points reward. He gave me two samples as an apology. I asked when the item would be back in stock, he said they have no idea.I completely understand that Sephora is incredibly popular, and I don't blame the workers at all. It seems like the inventory system is messed up and the store itself tends to be understaffed in certain areas like register and management. I just wish I didn't waste two hours of my day trying to get the product I wanted.For everyone who took the time to read this entire review, I would advise you double check that the hold item is actually there before you go to pick it up. The staff is super kind, but be warned that they are often out of popular products and be prepared for a somewhat hectic shopping experience.I've been to this store multiple times and tend to have a pretty good experience. Sales associates are always kind and helpful, and tend to have good recommendations. Only reason I'm not giving this review higher stars is because I would like the aforementioned problems to be addressed by store management and I don't know if they'll pay attention other wise.

Gloria Bailey: Merry was very helpful to me.

Lenore R: This Sephora had the worst customer service. The employees are very rude however the Sephora in Fenton is much different..the customer service there is a complete 360…very kind employees who actually enjoy helping the customers

phntashia goodrich: London was so patient with me... he hooked a girl up!! I'm ready with everything I need for a clean beautiful beat!

Margarita Suarez: Tienen lo que uno busca y nesecita y la atención es muy buena y de calidad

Inez Williams: Never been before. Went at closing time, got what I needed.

T A: Disappointing that I have to write a review for each store but get response otherwise - Sephora has horrible services and holds customers responsible for Sephora employees stealing gift cards. I placed an order which was cancelled by Sephora 2 days later. When I called I was given bogus information that the order was cancelled because a rep did not mage a note that they verified my billing address. I was told almost $400 in gift cards would be refunded within 2 business days. Today I was informed that my gift cards had already been used and the Supervisor “is not sure there is anything that can be done.” I asked for his manager or the department he was escalating too and he refused to provide either informing me that he would escalate. Sephora - not walking away from $400 in gift cards. I want refunded. You may want to start with the rep who processed whatever new order the cards were used towards. I’ll be sending a letter to corporate. Once this is resolved I will never purchase from Sephora again. This entire princess has been a nightmare! Horrible service and seriously employees who steal customer information??? Beware!

Meagan Foster: ¡Servicio amigable! Personal bien informado.

Jade B: Me encanta este lugar, son muy útiles con preguntas sobre maquillaje y saben de lo que están hablando.

Shanta: and to provide me with shades based on my shade match. Boy, was I disappointed and have SEVERAL complaints. First, there were so many workers on the floor yet I practically had to walk around the store numerous times asking for help. Each time that I would ask a worker for help, they would tell me that someone else is coming to help me. As I waited patiently, someone finally came. The worker seemed to be very uninterested and cold. I shrugged it off because at this point, I’ve been waiting for a while. Long story short, the worker wasn’t helpful. I wanted to try various brands that were recommended to me (per the shade match

J.Bully is BullyCity: La recogida en línea es suave y fácil.

Jorge Leon: ¡El servicio de atención al cliente es genial!

laura gallo: Mi lugar favorito para mi amplia variedad de cosméticos, tienen todo lo que pueda necesitar o desear, el personal allí es muy útil, informativo y conocedor.

jose alexander: ¡HORRIBLE! absolutamente la PEOR sephora en la que he estado. El personal es completamente grosero, y no obtuve absolutamente ninguna ayuda. 0/10 No volvería jamás.

Joyce Dixon: Impresionante

Nagaraj Sollapur: Personal amable y servicial.

Taylor Johnston: Fácilmente la peor ubicación de Sephora en la que he estado. Toneladas de empleados deambulando, sin embargo, eligen a quién saludan y ofrecen ayuda. Tuve que buscar a alguien para que me ayudara y ella me entregó a otro empleado llamado Finn, quien actuó como un presumido y completamente desinteresado en ayudarme a encontrar lo que necesitaba. Estarás mejor en el mostrador de belleza en cualquiera de los grandes almacenes o en el Ulta al otro lado de la calle.