Best Cosmetics Store Cary Near Me

Kimberly Stovall: Jay ( colorful eyeshadow) helped me and my little cousin with Fenty samples yesterday, super nice👌I've been wanting to try a produce for a while but was given a hard time at other stores. The ladies behind the register were very nice as well, and it was a busy day. My new favorite Sephora.

erin brownfield: I highly recommend the makeup lesson with Trinity! My consultation with Trinity was absolutely fantastic. I learned a lot and found great products, but I also looked and felt great afterwards. For anyone looking for new products or techniques, this is an excellent service!

Christine Thomas: Ok

The Nila Show The Nila Show: Clerks followed me around the store. Harrasment!

John Wilkes: Went here with my wife on a Saturday afternoon. It was fairly busy. The staff were friendly and helpful!

Casady F: I had a makeover today & loved it. My MUA, Trinity, was amazing. She was super funny and explained things to me. Afterwards she took me around the store and helped me get some products so I could make sure they were right & would work. Would definitely go back and have another one once I’ve mastered my everyday face

Ashley Young: Are Sephora employees prison guards or beauty store assistants? It feels like they're always looming. I hate shopping at Sephora in person because they treat people like criminals-to-be. And it's not just this location either; maybe it's part of their training program. "Make sure customers always feel like they're unwelcome. Every customer is a potential thief!!!"It's a bummer having one so close to my home but hating going there so much that I'd rather wait for ground shipping than physically shop there.

Urina Adams: Trina, listened to what I needed and chose the right shade of foundation on the first try! Amazing. She is very knowledgeable about her craft and I appreciate her experience. The store is wonderful, I shall return‼️

Julie Carlino: Lovely, helpful staff and clean, well-stocked store

Santhosh Kumar (SantusmileS): It's brand new store in Fenton mall, available major brands.

Celena: Great location with other stores around the area. Staff are friendly and helpful, and is stocked well.

Teresa: This location is located in the up and coming Fenton shopping and dining center. There were many products I stock that I wanted to try out. The sales associates were friendly and helpful.

Courtney H: I was so excited when Sephora opened so close to my home (my poor wallet). I was immediately greeted when I walked in and was able to find all the products I needed with ease as Trina, store manager, helped me out. She knew were everything thing was and even recommended some new products to try, which I am loving. I'll be coming back to this Sephora as the staff were friendly and knowledgeable! Thanks again for a great visit :)

Claudia Palermo: Excellent!!

Mique Walcutt: Associates are knowledgeable and friendly, and store is clean and well kept. Only issue is, just like many of the other Sephora stores, available inventory is hot or miss.

Katie Carter: Great staff and beautiful store at this new Sephora!

London Simone: First, I'd like to say that I had an awesome experience at this Bath & Body Works store. All of the staff was extremely friendly, helpful, and courteous. I absolutely love coming to this store.. one of the employees actually stopped what she was doing to help me find a fragrance I was looking for, which was "Open Sky." I was a little disappointed when the staff informed me that the store no longer had "Open Sky" any longer. When the salesperson found me a scent that had a lot of resemblance to the spray I was originally looking for, she absolutely changed my upside down frown into a big smile. the bath & body works spray she got for me actually had an excellent gorgeous sent to it. I totally loved it, and I was very delighted and satisfied with the body spray she picked out for me. I will undoubtedly return to this Bath & Body Works location.

Amanda Taylor: Problem completing payment

Adam Steed: I don't go here often, so I'm not usually up in any sales. But, this time the cashiers were very helpful and informed me of their coupon policy, and even used a couple to help me save on my purchase. I appreciate that.

Daizsa Nohemi: I have never experienced such a classless, unprofessional, and all around rude retail associate like I did when I encountered Olivia, one of the store managers here. She single handedly created the worst customer experience ever. I had an issue with my online order and needed to verify my order was ready for pickup. Instead of helping, Olivia insisted that I made a mistake and never placed an order at “her store” and that I should place a new order if I want assistance. Clearly that doesn’t work for me since I have my credit card statement showing I was clearly charged for an order. After minutes of being told I never even placed an order, she finally asked for some identifying information to attempt to look up the order and what do you know, she was able to find it. So at this point I was extremely upset and in the middle of asking a question she rudely interrupted me. I asked her to please not interrupt me and to let me finish talking and her response was “well I’m answering your question and you interrupted me a few minutes ago, but we won’t go there”. Excuse me? That’s when I hung up the phone and went to the location directly to get help. When I asked Olivia who her manager was all she said was “I’m the manager and you can speak to me”. When asked why she’s being so rude and if someone would even apologize for the inconvenience I had she literally laughed in my face and said “Is there anything else you need?” Ummm yes, an associate with some customer service skills would be preferred. I’m sure no one will even read this and more customers will have to encounter the extremely rude manager named Olivia.

Tyriq Perkins: A great experience i was able to find what I needed

Alba Argueta: Ofertas

Mz Turtle76: Always a pleasure visiting this location!!!

Joy Hiovich Parks: Absolutely love their wall flower scents and hand sops.

Monique Martinez: Plug ins are on sale! New fall fragrances smell like heaven too!

Tiffany Terhart: the wonderful humans at the store all need raises. I come out of my way to this location because the workers are way more genuine and kind than the ones at the location enar me in Raleigh.Each time I've been in this store there's been at least 1 rude, entitled, a-hole of a customer trying to make their day hell and from what I've seen they've always handed it professionally and with grace. Even today, as a man and his child are openly spewing rudeness at the workers behind the register because of a mistake HE made on HIS online order and tried to make his incompetentcy their problem, they kept it together way more than I ever could have.whoever their manager is, needs to realize they have a good batch and they need to be treated as such.

Ashley Terry: Friendly staff. Quick lines

Norman Clark: The store is nice but did not have the selection of merchandise that I'm used to seeing. Employees were very kind and helpful.

Will Neese: Never too busy. Always someone available to help. Good stock/inventory.

Adriana Price: I was on the phone with my mother on 4/29/22 , (around 7:45pm) I just wanted to say I over heard the cashier at the register( I unfortunately don’t know her name) while I was on the phone and I just wanted to say her customer service is immaculate. Nowadays it’s hard to find . She deserves a promotion or raise or even recognition because of her personality in general.

Justin Herring: They aren't knowledgeable on the company exchange policy. If they are then they aren't in agreeance with it. They are offensive and semi aggressive trying to investigate where the exchange products come from instead of just doing what they're supposed to do. They definitely need to be retrained when it comes to exchanges.

Jennifer Perry: The staff & management at this location are hands down THE BEST, most friendly, knowledgeable and helpful of any B&BW I've ever set foot in. Like so many people, for me it's so easy to walk in and SO difficult to leave. Olivia, Dylan, Ellessa, Nyannia, Taylor & Nicole … you ALL are absolutely fantastic employees and even better people. You all always make my shopping experience a little better than the last and keep me coming back to your location. Keep it up, keep smiling and I'll see you all again soon!

Jennifer Rivera: Love coming to this store!! The store associates Nia and Yanni are amazing and have a great personality. Everyone is super helpful and welcoming. This is the only store I can come to and have a great experience without feeling judged. Thank you ladies 😊

Patty Haley: My husband loves the Black Cherry Merlot hand soap.

Ivan Carreño: Noor was a sweetheart, she helped me to pick my candles!!

April Hix Morrison: Friendly service

Gabrielle Downing: Best staff ever!!! So helpful!

Stacey Howe: Terrible Customer Service. The lady working had zero product knowledge. At closing time, she walked to the front door, opened it, and told me to leave, with a hand motion of moving out the door. Lol, who is responsible for hiring this miserable woman??

Gaming Start: Best store ever

Jazzy Lee: They've gotten better..I used to hate coming here to grab my products for my clients. It was an uneasy feeling, often followed, and watched way more often than other customers. I am a frequent flyer, so maybe that is why they have gotten better, but still doesn't excuse prior behavior.

Diana Smith: Didn't really like this location one of the Straff was somewhat annoyed she probably should've stayed home.

William Champagne: Very happy with Customer service! Sarah is and the entire staff goes above and beyond.

Harvena Taylor: This business only sold to licensed cosmetologist and I get that, however I wish I was able buy certain products not for professional use only

kyung ko: This is a place for professional hair designers.Not for moms who trying to dye my girls. Sorry I didn’t know about that!!!But the staff does not need to yell and teach me that “License” means you need to go to schools to get it since I have a health provider license.The staff need to go back to elementary school and learn about etiquette.

Irina Wratchford: Great service

Russ: Nice place for all of your hair needs.

Laricia Jones: Sarah needs to work on her listening skills. I was looking for a product. Was describing it and she didn't even let me finish answering the question. I literally got 3 words out before she cut me off and hung up the phone. I called another cosmoprof it turns out cosmoprof does cary the product. But I'd rather drive out the way to durham or Raleigh than go to Cary and physically interact with someone so rude and ill knowledged.

Wendy Miles: Absolutely 0 star!!! Sarah is an Awful !!Awful !!Awful !! Person. The looks she gives you are unbelievable I can't believe she has a Job in customer service!! I caught her rolling her eyes behinde my back!! for asking a question. It was the worst experience. I need to find another store!! Or maybe I will open one my self.

E Fan hair Studio: Helpful and friendly staff, knowledgeable too

Stephanie Blurr: They make it so easy to pop in and out when I call and place an order for pick up for the salon.

Southern Pagan Princess: Love the new manager. I have to say it's awesome to hear a store manager thank their staff and praise them. You don't hear that often in businesses around Cary. And I love the staff they all seem to really work well together. I'm extra glad Sara is back too.

Tejpal Mangat: Never met rude person than Sarah woeking at cary store. Will never come back.

Tonya Dunn: All my professional needs in one location. The staff is so friendly and helpful.

C C: I cannot believe that customers cannot use the restroom. We do not have a Cosmoprof store in every corner, I've to drive 30 minutes to get to this location and a simply "sorry, the public isn't allowed" is unacceptable.

Nancy Pickrell (Nancy): They usually have a good selection of products. Not very fond of the new lady. She's nice, but she follows you around the store and makes you feel like she thinks you're a criminal. Doesn't make you feel as though she wants to help you.

Henry Patrick: Lots of zing for a little bling.