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Home improvement store
1. The Home Depot - Cary
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· 1326 reviews
2031 Walnut St, Cary, NC 27518, United States
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Julianna Bellingrath: Bought dirt. Tasted bad
Greg Totherow: This Home Depot always seems to have the best selection in the area. The service for my pickup was super fast and the person who loaded my car was friendly!
Bryant Tant: Manager is not very good
David Brodie: I visit frequently... Multiple times a day.... It's a very frustrating place to visit
Jody Colp: Always awesome, but economy is making everything expensive, can hardly afford to walk in the door
Candice Cutler: Good location of this store with very helpful employees!
Db Mills: Pretty reliable over the long term.
sasha wilkins: Great location and well stocked with the items we needed.
Xinran Li: The only contractor with Home Depot is ARS for installing new HVAC unit in Raleigh area. However, they provide really poor job.ARS installed a brand new HVAC unit at end of March. It has been repairing for at least 7 times wasted days of our time. As now, June 5, my air conditioner is still waiting for parts. The cover/hood left wide open. The manager Brandon promised us they will replace the cover and install the missing parts. But they never do. Brandon also ignores our call and messages. Till, it has been 6 weeks since we talk to the manager Brandon. Nothing has been done.Besides, the technician damaged the coil fins while they were "repairing" the brand new unit they just installed, and they are not promising to repair it.In the contract, they promised to refund and remove the unit within one year if we are not satisfied with their product and service. When I request refund, they just sent a technician, talk to you and promising to repair, which is something they never does.I heard ARS is a good company for plumbing. However, for HVAC installation and repair, they are not professional based on what they did, such as misconnecting wires during installation which damages the outside unit, failed to repair, ignoring costumers and not being responsible, not following the contract.
Punniamoorthy C: Good
Katrina Farris: Plant selection is lacking. Need more native plants. The soil has been good. Very good customer service
Mitchell Mills: Bought a Milwaukee combo set was sent all over the place and told to pay more money than the cable stapler for my free battery then the lady acted like I didn’t wanna pay and I explained I already had she said it was canceled while I was driving there even though the one in Cary called both stores are at fault I went from 245 dollars to 350 and they tried saying they couldn’t cancel my order. Absolute hot garbage wasting 4 hours of my day
Thomas Holley: Great Location, convenient, garden center was well stocked today, as it is planting season 🌳😁Home Depot location is usually busy on the weekends and still manages to offer friendly customer service.
Emir Akins: Picked up a new shovel for a project. I didn't have to look forever for it and they had several to choose from.
Robert Phillips: Quick, courteous service.Got 2 Rubbermaid trash cans for yard waste.Good value.
Kevin Brown: Customer service at this store is becoming bottom of the barrel. I asked for help at 3:30pm. Waited 15 minutes and no one came. An unrelated employee came down the hardware aisle from plumbing but was moving at about 1/2 mph and not helpful. I needed a shorter threaded rod than I had found there . After 5 more minutes of him meandering the aisle , he told me the longer version they sold (already in my hand) couldn’t be cut there. I was super surprised in the lack of intent to help or ability to resolve the issue. Instead he tried to sell me a hacksaw to make one cut. Super disappointed….
Helen Zhou: We went there yesterday and were impressed by the beautiful plants, worth going there and bringing something back to your garden this Spring.
olman rose: Great place to find what you need to improve your home
TALIA Will Tell Ya: Found Everything & Decently Priced!
Marta alicia Martinez quintanilla: Muy surtido casi en todo te lo recomiendo
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Home improvement store
2. Lowe's Home Improvement - Cary
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· 1589 reviews
2000 Walnut St, Cary, NC 27518
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Brian Taber: Decent Lowes. Staff is always more helpful than Home Depot
Ken Boone: They had what I went there for and a employee took me to where it was on a shelf.This time I was looking for a sump pump and went where I thought they would be and a employee there pointed out the location in the next isle.
Terri Moore: Love Lowes! I wanted a specific rug that was in stock but couldn't find it so I picked another and they gave it to me for same price!! And I got my military discount. I love my new rug for my patio. Thank you.
Thomas Holley: Great, convenient location and the customer service is great!
Harlan Stafford: Limited display on house shutters and front doors. Lowes wants to be everything for everyone. It's not working.
Julie Carlino: No staff checkouts anymore. Staff I did find were very helpful and knowledgeable.
Zane B: Worst experience with Lowes in Cary NC especially with Isaiah.I had a digital receipt from Garner Lowes. I tried to return cable and breaker to Lowes in Cary NC .But customer service couldn’t locate the order, So I was taking things back. Once I try to leave a store lowes representative named Isaiah wouldn’t let me go out of store. I told him that I have receipt online and it was return stuff. He wouldn’t take my word and treated me like I’m thief and acted to detain me. To prove my innocence he made me walk with him back to customer service. CS was helpful by disproving Isaiah suspicion of me stealing stuff. Then I asked his name and then immediately he tried to act smart with me by explaining his point instead of apologizing me of his actions. I immediately said ‘no’ and he replied with mean tone ‘have a good day sir’ at my back. Overall worst experience with Isaiah with handling the situation. Customer service tried to help me but Isaiah needs some training on how to deal with customer rather than acting smart with words and stopping them up front with a stance of snatching a bag if I try to leave. This is another review about mistreatment with another customer. Hopefully corporate catches this wrongdoing with his lowes customers.
NIL BASU: Good selections!
Greg Totherow: This is basically my local Lowe's Home Improvement. Their garden section is always stocked with seasonal plants snd flowers. They have order ahaed and pickup in the store or curbside pickup that usually works pretty well. As far as Lowe's goes, this is probably the best one in this area.
B Cash: Picked up pool salt and garden soil, easy to find made a quick visit convenient!
Libby Melugin: Outstanding service today from 4 different folks... Jamie, Isis, Alyssa, and Justin... from helping us find an item to troubleshooting a upc glitch... friendly and helpful.
Dave C: Very knowledgeable and helpful staff.
Gabe Filomena: I went in for hardware. as usual, I spend 30 minutes looking to not find anything so I go and ask someone for help, and they said "I'll have someone meet you in hardware". no one did so I found Brian in the paint section. asked him if he'd be willing to help and he was.as we were walking over to hardware, I explained what I was looking for (10/32 3" long flat head bolt and nylon nuts). we struggled to find what I was looking for. throughout our search, he held a personal conversation to better understand what I needed. he ended up finding something similar that would work absolutely fine and I went on my way.overall, he seemed happy to help. he understood that hardware is a pain to look through, he asked what I was making and found a solution I wouldn't have thought of.I rarely see this kind of service anymore, anywhere. I feel people are working for money rather than doing what they want to do. Lowe's might not be Brian's dream job, but he made my experience as a customer more than satisfactory, because he acted like a person first, before an employee. I legitimately felt like I asked a friend to find something. he didn't go out of his way or nothing, but you can tell when someone does their job well, and he did spectacularly
aaron live: Lowes is my preferred big box hardware store.
Wayne B: Most ridiculous counter installation process ever. Lost count of the number of documents signed. Never got a reasonable estimate of install. Price increased by 50% from the first estimate to the final. What's the point of the first estimate?Had my deposit for 5+wks. I used to like Lowes. And refunding the money will take 3-10 business days! What? Pretty sure they dinged my account day 1.
sailee wadke: Love this place..Great for plants
Nolan Gould V: Improvement HS
Brad Still: Great paint samples; you can get pont sized samples at reasonable prices. Easy stop in if you need a key made at the kiosk machine it's great
Robin Mehera: Typical Lowe’s. Friendly staff, huge selection of home improvement needs and great prices.
Mark S: Quick trip for some caulk
Kyron Jones: Breakfast
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Home improvement store
3. Lowe's Home Improvement - Cary
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· 1638 reviews
1920 NW Maynard Rd, Cary, NC 27513
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Daniel Marcus: Whatever you do, DO NOT order appliances from Lowe's.The delivery company usually doesn't call either to confirm the day before or to give a delivery window, calling is a joke; "longer than normal wait times" is the norm, usually over an hour. They broke two dryers in a row by carrying them in incorrectly, until they ran out of replacements and told me I'd have to wait "about a month" for new ones to come in. They also didn't hook up the water line for steam for the dryer even though I specifically asked them before they left if they had (they said yes they had).
David Hutson: They freely admit their inventory information is always wrong and can't be trusted. They've said this for many years and still haven't fixed it. I've been mischarged. I've been flatly lied to. Get contradictory information from different employees. The "mylowes" tracking doesn't register half my purchases. They have missed delivery appointments by 12 hours with no updates and 2+ hour waits to talk to someone on the phone or chat
Rachel Kelsh: Had an issue and the assistant manager Courtney could not have been any more helpful. She was very professional, courteous and a pleasure to interact with.
Rebecca O'Sullivan: It's a good Lowe's.
Diana Smith: I absolutely love their garden center .I buy a lot of plants from all Lowes locations.
Sandra Finnegan: I come to this Lowe's all the time and normally used to find people who actually helpful. Slowly it seems that the associates care less and less about helping customers. Today we were here for over an hour waiting in the lumbar department. The item we need required one of the lifts to get and we were told by the associate that he had two things to do and then would get our item down. We were waiting in the area with no problem for about 45 minutes and then stepped into another aisle for 2 minutes while they were still on the previous item to look at something and then came back and both associates that were there were gone. We went to the register and someone was paged and waited 10 more minutes and no one showed up. We literally wasted over an hour after being told that we would be helped and then the associates were gone. Most likely on a break but this kind of management and customer service is ridiculous and disappointing.
Tracie Robinson: Good place for any of your home improvement needs
Norm Kelly: Close to home. Always have what I'm after. Very helpful staff.
Holly Sullenger: My go-to place for home and yard projects.
Allison Gibbs: The staff is very friendly and helpful. They have a large variety of plants, and the store is always clean and organized.
Sam Sigarto: Good store, nice staff.
Russell Villard: Very friendly man searched the store for wall plaster for me. Wish I got his name. People are friendly and helpful. Lots of smiles.
Walter Prince: The employees are always willing to help. Class act here
Nicole Smalls: There are many options.
Alex Grossman: Staff is usually friendly and knowledgeable. Store is usually well stocked. I do wish they sent out fliers in the mail, that would be helpful for knowing about sales especially when you don't have cable tv. Overall through the store is nice and clean and your standard home improvement store.
Nikronomikon: Отлично
Syed Yusuf: No complain, everything is perfect
斯奈德菲爾: This Lowe's was clean the employees were very helpful
Dapper D: They don't want to check you out anymore and there is no sense of urgency when it comes to getting the customers taken care of. I avoid Lowes and prefer a local hardware store.
SS P: Worst customer service department as they only value themselves and behave as they are the CEO. The Hispanic female needs a solid retraining on how to interact with customers or just not work there. Policies change based on the person behind the counter and when notated they speak to you with an insulting tone. These females definitely cater to specific races which needs to be addressed by management.
Cizkaro Kiwaku: It's a Lowes!
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Glass & mirror shop
4. Rice's Glass Company - Carrboro
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· 120 reviews
107 Lloyd St, Carrboro, NC 27510
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Home improvement store
5. The Home Depot - Apex
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· 1141 reviews
1000 Vision Dr, Apex, NC 27523
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Tyler Floyd: Got great help from Jose, he told me where to find what I needed and then actually showed me where to find it. Refreshing to have such a nice shopping experience these days. Not only was Jose helpful, he recognized me the next time I came in and was the first person to speak and again found what I needed. Somebody needs to give this man a raise!!!
Elizabeth Tranquil: They advertise a price match, but when I tried to price match some foundation vents that were sold at Lowe’s for $10 cheaper, the supervisor at this Home Depot denied it despite the model number (FVRABL) and product being the exact same one. She tried to claim the two items were different but they weren’t, they were the exact same thing, which is why the model numbers were the same. She might have confused the rough opening size with the actual product size? I tried to explain this or at least understand what the disconnect was but she wasn’t interested in resolving the issue. Maybe it was my bad and I missed something but as far as I could tell the store did not honor what it advertised so I am disappointed.
AYDIN SATICI: We waited 2 hours in home depot for a flooring quote. They could not give us a right correct quote in 2 hours. There were missing and wrong number in each quote. We had to leave without getting quote. Terrible service.
Truth Matter: Customer service in Pittboro store is a hit or a miss. This time, it was a miss black lady in customer service who didn't like white people.
America FIRST Vote out corruption AMERICA!!!!: You can tell how hard the staff works to keep the store organized. It’s always nice to work at a place where the entire team is having fun and getting things done. Thanks all.
Daniel Jang: Lol... Even if you spend more than $100,000 a year at the store, the customer support is laughable at best
PLUS Dueling Pianos: Always have what we need and a friendly staff.
Apex Client: Very good experience!! Clif and Jim was amazing. They assisted us in buying a new grill, helped us load it up, made sure everything was good. Cliff even offered us water bc it was hot outside. Very great experience every time we go here.
Jason Keenan: It’s not always easy to find a place where you can find pretty everything you may need…but as the landscape business owner of KEEN Attention to Detail, I am so thankful there is always a Home Depot close by!!!
Andrés Jaimes: Vv
Braulio Garcia: Home Depot is my spot. I much prefer the orange over the blue in this case. I genuinely remember going to Home Depot as a child and being in amazement. The smell, the lighting, the height of the racks. Today it’s much smaller to me than it was as child yet I’m still not amazed when a man in plumbing who probably could have worked here when I was a child helped me get the job done. Ornery old man was right again, go figure. 😉
Brad Woolley: Mercy the check out associate was extremely Helpful.
Dina Conley: Had great service today. We needed something from an upper shelf. A gentleman saw us and immediately asked us if we needed any help. He had our merchandise down in less than 3 minutes. There was no line in the self check out.
S D: I went in for the mulch sale. I checked out inside and was able to drive up and have them load it outback. The staff was friendly and efficient.
Israel Chacona: Bought a new push mower a couple weeks ago. Tried to use it yesterday for the first time. Completely died after about 5 min of using it. I called the store to ask what the exchange process was since I didn't have my receipt. They said just bring it in with the credit card you used and we will take care of it. I made arrangements to borrow a truck , went there on my lunch break struggled to get it out of the truck myself while 2 employees walked by and didn't offer assistance. Waited in line for someone to help even know there were 3-4 people behind the counter not helping any customers. After about 10 min of waiting I was told they couldn't take it back because it had gas still in it. I explained I called yesterday to ask about exchanging it and the person I talked to never told me about the gas, I made arrangements to borrow a truck from someone and I was on my lunch break and this was inconvenient. They could of cared less and said we don't have anywhere to drain gas and I said either do I! I told them I would be right back and Chris the "manager" basically threatened me by saying "you better not pour the gas out on HD property and proceeded to watch me leave the store and load it back up again with no offer to help. I asked to speak to the store manager and he said he was. It clearly states on the receipt the store manager is Raul. The funny part is I have a friend who works part time at the Cary location and he said don't go to Apex bring it to Cary we have much better customer service. Shame on me for not listening. I had full intentions on returning the mower and replacing it with a nicer more expensive mower. Instead I will be going to Lowes after work.
Scott G: I have been choosing the orange over blue for the better part of a decade. Since I am a DIY’r and woodworker that represents a significant amount of purchases. I recently had an experience at my local HD that has me thinking customers are not the focus. 2 hours before closing time they had no registers open inside and only one register in gardens outside on a Saturday. Customers were being corralled through the self checkouts. I had a larger yard implement with a security cable so I went to customer service. There were three people standing there and one of them was on there phone. When asked the young lady graciously removed the security cable but none of the three offered to check me out. I expressed my displeasure and advised them I did not think it was right to force me to check out myself. I advised the person who appeared to be the more tenured that I dont work here. He shrugged his shoulders and went back to looking at his phone. I always thought Hd was more customer-centric. It’s time to start rethinking things. This movement to force self checkout eliminates their dependence on labor and shifts the labor onto the person who is paying for the product without compensation.
The Lopez Organization: Bad customer service. No organization.
CO42: Hit or miss with customer service
Thrillr311: I love tools and this is place has a lot even compared to Lowe’s. They even organize them good, some would say the best. 10/10 would tool again
Jeff Groves: We went looking for superglue and they had it. Successful trip.
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Home improvement store
6. Lowe's Home Improvement - Raleigh
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· 1526 reviews
4831 Grove Barton Rd, Raleigh, NC 27613
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7. Lowe's Home Improvement - Apex
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· 1527 reviews
1101 Beaver Creek Commons Dr, Apex, NC 27502
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8. The Home Depot - Raleigh
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· 1288 reviews
4901 Capital Blvd, Raleigh, NC 27616
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9. Lowe's Home Improvement - Durham
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· 1612 reviews
4402 Fayetteville Rd, Durham, NC 27713
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10. Lowe's Home Improvement - Wake Forest
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· 1659 reviews
11800 Galaxy Dr, Wake Forest, NC 27587
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