Best PVC Windows Supplier Cary Near Me

Kevin Burke: Window Works team replaced 30 original windows with Anderson 400 Series including 2 custom palladium units. Based on the quality job, we rehired them again to replace 3 doors (2 Reeb smooth-star fiberglass and 1 custom Anderson door).Jeff and team excel at planning, communication, attention to installation detail and, equally important, rapid real-time follow up on any support issues. Highly recommend.

Wayne Chieppa: These guys are the best. They have the experience and the knowledge to guide your expectations. They only sell quality products and will help you with the correct decisions. The experience is so much better than the box stores and Window Works makes sure you're satisfied with the result.

Gigi Lane: Our windows and doors look amazing and changed the look of our home..from old windows with grids to open bronze finished elevated windows and french door sliders. From ordering to install, Window Works was very helpful and knowledgeable, explained all options and answered all questions. Install crew talented, knew their stuff and helpful when finishing decisions were needed. Great experience and we highly recommend!

Bruce Leone: From the beginning of selecting which window line to install to installation and finishing the project, Jeff and his staff were always professional, arrived on time and were truly experts in the window installation industry. The quality of not only the actual window, but craftsmanship with installation and trimming out the window was beyond expectation. We highly recommend Window Works. We love our Andersen windows for our log cabin, and the finished product looks amazing!

John Foppiano: Had a great experience with an entire house window replacement, approximately 25 windows removed and replaced with Anderson 400 Series Woodwright windows. Owners Jeff and his son Justin took the time to detail all aspects of the job including options, cost , timeframe etc. The installation crew led by foreman Will were top notch carpenters who are masters at their craft. They are highly skilled , courteous , clean and the crew was punctual every day. If you are looking to have your windows replaced Window Works should be at the top of your list !

sal sedito: Window works did an excellent job at a reasonable price. They replaced 27 windows in our home with Andersen 400 series. We highly recommend this company for value and workmanship.

Stephanie Hansley: Window Works did full window replacement for 13 windows. They had the Andersen windows we wanted, and they are certified to install them so your warranty is protected. They did an amazing job. They were on time every day, they worked quickly, they were professional, they cleaned up after themselves. We highly recommend them!

Mary Kubick: I work for WOLK360 Construction and we have worked with Window Works on multiple projects. They are amazing consultants and timely on orders. Thanks so much for all you do!

Lynsey Birne: Very professional and knowledgeable. The installation was easy, stress free. They handled everything and cleaned up! Great workmanship!

Dean Marsinelli: Window Works is an A+ family business that I recommend to anyone needing windows or doors. I went there needing 38 windows for a house I bought that I was going install myself with my dad. Justin went over all the options they offered (they have a showroom with plenty of windows and doors) and was able to explain the pros and cons of different types of windows and options; he wasn't interested in selling me something I didn't need. His dad Jeff ended up coming by my house to take official measurements which was a breeze. Everyone was friendly and helpful throughout the whole process, I can't recommend them enough. I will definitely be using them for any future door and window needs.

Katie King: We did a lot of research when deciding to replace all of the windows in our house, including whether to do full frame replacements or inserts (tip: avoid the Andersen Renewal folks if you don't want to waste 4 hours of your life with a full pressure sell). We liked the reputation of Andersen products (not Renewal), and that's how we found Jeff and Window Works Co. Jeff was very knowledgeable in discussing our options and gave us good, honest advice about such a huge investment. We had confidence in him and his team from the beginning and opted for Andersen full replacement windows. The installation team was top notch--great guys and hard workers. We’re very pleased with their work and our whole experience with the company. Highly recommend.

Joseph DeCarolis: We had Window Works replace all of the windows in our home. We had the original low-end builder's-grade windows replaced with Anderson 400 Series. Full frame replacement involves a lot of work. In addition to the windows, we also had a 4-panel door installed to replace a set of windows, and a window installed to replace a door, which entailed additional carpentry and finish work. The crew was very professional and I was really pleased with the quality of their work. It's made a huge difference in our home. And the owner Jeff is very easy to work with. I highly recommend, and I plan on using them again to replace our front door.

Charlie Mullinax: Window Works Co. Cary, NC (WWC) entire staff is a very professional group providing high end quality manufactured windows and doors at the best market pricing in our regional area. Jeff, Justin and Will definitely delivered as promised on prompt quotations, quality installation service and care of my property, which proved to be hassle-free. Has a home owner and as an unclassified general contractor, I would highly recommend using Window Works Co. to anyone who is wanting to upgrade their windows or doors. From the time we placed our order to the completion of the installation, took just about eight weeks in our case to replace 36 windows and our front entryway storm door. Jeff was very responsive and was always following up to ensure satisfaction. Will and his Installer(s) were very meticulous and did not rush anything. After a long product search, I choose the Andersen 400 Woodwright double hung prefinished wood interior with the Fibrex exterior. Jeff answered all of my questions in depth and provided many alternative questions. He didn't try to sell me on anything but instead educated me what my options were. The entire installation crew was local, professional, showed up on time, and were constantly cleaning up debris generated during the replacement project. Final payment invoice was presented only after the project was completed as agreed. Save yourself a lot time and frustration by talking to Window Works first. No one knows more about windows and doors than Jeff Reif and he gave me the very best price, the first time for my replacement window project.

Will: Before choosing Window Works to replace my windows, I did my homework and looked at multiple manufacturers and installers. I decided on Anderson Windows due to the look of the particular window I wanted and the excellent reputation of the brand. The Window Works bid was competitive for the type of windows we wanted, the staff at the office has been responsive, and the installers were very professional. I can say after observing the installation over the past couple days that this company hires experienced, hard working clean cut people. I would definitely recommend them, and the new windows are great.

John McElroy: We purchased 5 Anderson windows and a storm door to enclose our screened porch. Jeff did a wonderful job presenting the various options we could use which made it easy to select just the right products for the job.The installation was outstanding. The installation crew, headed by Will, clearly knew what they were doing. They first had to remove the existing screened in parts and make modifications to the existing wall and doorway to enable the installation of the new windows and door and all the necessary trim to finish the job. This was not an easy task but Will and his team had all the right skills, experience, and attention to detail to do an outstanding job. The result is a completely functional porch consisting of excellent products and excellent installation.Window Works is the company to go to for excellent products and installation.

Missy Medlin: I am completely happy with the work that Window Works has done for me on two occassions: installing a new sliding glass door, and then putting all new windows on the house. We took the "budget friendly" option on the windows, but even with that, we were assured that they had pages of references and that we would not be disappointed. I got their referral off of NextDoor, from someone who had picked them after doing a lot of research, and I am very happy with the results. On time, work done when said, followed by professional invoice. Top rate all the way!

harold glazer: We have worked with the professionals at Window Works and have had nothing but great results. Their service is attentive and products are above industry standards.Our clients are more than satisfied and we look forward to our continued relationships.H. Glazer Builder, Inc.

Braulio Padilla: This place is great, first time dealing with them and the prices are very reasonable, the products are top-of-the-line. They are very knowledgeable. You will not be Disappointed.

Anthony Scalabrino: I am one of the most particular and meticulous persons. My goal was to find the best value and high quality window to replace my deteriorating wood windows. I landed on the Andersen 400 Woodwright (wood painted interior and composite exterior). I was on deployment and my wife used FaceTime so we could talk to Jeff together. Jeff answered all of my questions in depth and gave me many alternative questions. He didn't try to sell me on anything but instead told me what the options were for what my desires/wants were. Window Works recommends a full frame replacement at a value price which is the ONLY way to go because the frame will rot before your window needs replacing. The crew was local, professional, showed up on time, and cleaned up after themselves. The best part was that they took the time to demo the product and show me things that needed replacing/repairs before I had a chance to find anything myself (as I said I am very particular). Jeff wouldn't let me pay the complete invoice until the "damaged" sashes were back in stock and installed (minor dings or scratches on the interior wood that I didn't notice at first). Replacements came quickly and were installed timely. I did a TON of research before landing on a window and a company. Save your time please, go talk to Window Works! They know what they are doing and are the BEST at it. FORGET Pella or Renewal by Andersen, don't waste your money. You can get Andersen Windows and other great products at a great price with Window Works!

earle sherman: Positive:Punctuality,Quality,Responsiveness,ValueThis was the second time I've used them and it went very smoothly with no issues. the windows look great and the installers were great to work with.they actually came on a sunday and finished on Monday. they were very neat and very diligent about the work they did. i was actually surprised and delighted by their work. Loved it.

Wayne Collins: Great product, Great company and headquartered right here in Cary NC!

Ryan S: Very clean lines. Windows seem a lot better quality then the competitors product.

Red Eagle: Things degrade over time. That's understandable. Things break, or become damaged... Also understandable. However.... when I attempted to contact for service on the "Lifetime warranty " I was told the builder who purchased them is one owner, transient if anything but ok, then I was given a handful of random dates of transfers of my property that are not remotely accurate. I am the second owner of the windows, and rightfully due warranty coverage. Sadly the company decided unvetted information is valid enough to not uphold the warranty for the claim I filed.10/10 Would not recommend.

Linda Luciano: Terrible windows, buyer beware!! Our builder used Simonton windows and every single window had to eventually be replaced over the years. They get a film on the inside of the glass that eventually makes it hard to see out the window and looks awful. It's now been 16 years and finally the patio doors have started having the same problem the others did and and they say the warranty is up. We we told we had lifetime warranties and now they won't honor it. Response time is also horrible. Took months to get a response about the warranty.

Andrew Boli: Extremely challenging warranty claim process. Their response times - especially for the West Coast - are abysmal. As a customer you only ever can call into a call center, where they are polite but impotent. Seems like they just want to run out the clock on their warranties, or else they truly do not offer the support that their salespeople indicate. Not a good experience.

T JOHNSON: Absolutely infuriating to work with. Waited 3 MONTHS with a broken window, told I needed info from something that didn’t exist, was not given straight forward information (the representative was extremely shady for lack of a better word)And was told that the warrantee I paid for (which included accidental breakage at the time of purchase) does not cover the window.Over all, rude, shady, Disgusting company. AVOID AVOID AVOID.

Dana Ellis: Only after reading other reviews do I realize why no one has responded to my claim, which was only filed on October 17. I did get a claim case ID but still no other word and have sent 2 emails. I’m afraid the warranty is going to turn out to useless

JÓB: The quality and durability of the windows and doors are poor. It's basically impossible to get the warranty work actually done. They'll just send you an incomplete box of parts and have you do the work yourself

Lisa Wismer: MY GRANDMOTHER PAID 7000 DOLLARS FOR 7 WINDOWS THE FOAM INSTALLATION WAS DONE WRONG. THE HOUSE WAS FREEZING, NO CAULK DONE.TOOK 1 YEAR TO FINISH! SCREENS HAD HOLES IN THE FRAMES, DAMAGED WINDOW FRAME WITH SILICONE MATERIALS. NO ONE CARED THAT IT WAS WINTER AND SHE'S 85! SHAME ON YOU! 5 ZERO'S AS A REVIEW. NEVER CALL THEM

Sarah G: If I could give 0 starts I would. Trying to get replacement windows or screens has been a nightmare. Have a case ID open since June, I haven't spoken with or has anyone followed up with me and this is supposedly after my case ID has been escalated. How unprofessional, at this point why even have warranties if the company is not going to honor them or deal with them.

wali omarkheil: BEWARE!!!!!I bought a patio garner door 6500 like a year ago on home depo gift card and can’t locate that receipt and I have issues with the hardware I have been given the run around for 3 weeks. Home Depo can’t help because they claim to not have the link to order hardware, Simonton provides no help they give you near Pro dealer, and the pro dealer sends you back to Simonton. No other locks fit, so my house is open. Frustration beyond imaginable. Next time I am looking for doors or windows it would be difficult to choose this company.

Marian H: I had replacement windows installed several years ago. One developed a stress crack. The installer and the wholesaler both told me they were out of warranty. I finally got a phone number for Simonton. They had my order number (still under warranty), shipped me a replacement sash at no charge. It took me 5 min to replace. The employee on the phone was extremely nice and helpful.

Business Writers: Have to be the worst window company in the USA. Their windows are horrible and their warranty dept is a sham. If you ever have an issue, good luck you'll be told you need to fix it yourself. So much for standing behind your product.

Ram Scapes: Avoid like the plague. Ask your window company what manufacturer they use and if they say Simonton or Ply Gem, say no thanks. You'll end up with a terrible product and a useless warranty where the people there hate their jobs and take it out on you.

Kevin Zaros: We bought all windows and doors for our new home with Simonton Windows & Doors, I am having problems with my doors and windows and they refused to solve the problem. Now, to make the problem even worse, when it rains I have water inside of my house not only from my kitchen door but from some windows as well. Everything is new and this poor quality on this very expensive products are ruining our house. Also, they treat us like garbage. The gentleman who called us back after my emails was yelling at us, being sarcastic and very disrespectful and the lady (claim manager) doesn’t care.I spoke with a technician from Oklahoma over the phone and he was really rude and hung up on my husband’s face. He is not a good salesman and he was really rude since his first word. We spent more than 20k with your company and we deserve to be treated respectfully. This is not right! Also after my complain they said that they would mail the damage parts (a couple ones), but he never did.

Matt B: Quality and shipping has dropped tremendously since they were bought out by plygem. I wouldn’t put these junk windows in a dog house.

Jim Halford: I moved into a home with Simonton Windows already installed. One of the windows is broken, not the glass, the inside works that hold the window up and allow it to be tilted out safely. I was able to track down the contractor who installed it, Big Red Seamless Siding in Nebraska. The owner was not helpful at all. It took forever for him to return my initial calls and now he won't return them at all. I called Simonton who sent me two bags full of parts that I have absolutely no idea how to install. When I asked about that, the said, well you'll have to find someone. Every window company I have called wants to install their own window rather than repair mine.

Kendra Gardner: I ordered parts for my Simonton windows and come to find out they were under warranty, so parts were sent to me at no charge. Never in 40 years have I ever got this kind of service. If I could give you 10 stars I would. Thanks for all your help and service.

Kelly Foret: I am incredibly disappointed with the quality and in the appearance of the windows. I would not recommend purchasing these windows to install on a dog house. All 11 of my very expensive, custom built windows have developed mold and mildew on the exterior and in the interior “between of the window panes” in less than one year of installation. The windows are “not” in constant shade nor are they obscured by vegetation. According to the manufacture these are a few reasons for the mold and mildew. The manufacture refuses to do anything to rectify the situation. Their only action has been to send cleaning instructions. I find their cleaning instructions to be absolutely ridiculous. For there is no way to get “in-between” the double paned windows to clean them. And cleaning the exteriors do no good. The mold and mildew have already stained the white seals and will not come clean. A professional cleaning company says there is nothing more that they can do. The windows or just stained. I am very concerned that the condition of the windows will bring down my property value. I wish that there was a rating scale from 0 to 10. Zero being the lowest, 10 the highest. I would have chosen zero over one. If you know of a class action suit against this window company please let me know. I want to sign up.

Don Johns Music: Very disappointed with the 3 Patio Doors I purchased from Simonton. I was told that Simonton was better quality than Anderson, but it is not. The first thing I noticed was the cheap quality of the hardware and especially the finish. With Anderson there was no additional charge, with Simonton there was and they look like a 7 year old sprayed flat silver paint on them. The finish is rough to touch, not smooth and no shine to it. My installer has had to redrill all the holes for the hardware because they were either put upside down or the holes were just completely off, which is costing me more in the install. We also upgraded the glass thinking it would be better, but the glass seems thinner than the Anderson we purchased for an interior door.Over all I'm very disappointed. Instead of being excited about finally getting rid of the old doors, I have some new ones, but wish I had bought Anderson. So for those of you out there looking to replace your doors or windows, spend a little more and get Anderson. No song for you, if I did sing, it would be a very sad song.

Bridget Weiss: Update to my review. I ended up having a problem with my windows installed by Masterpiece Glass. They clouded up and they ended up replacing one. I sent them numerous emails and also sent photographs showing the problem on the other window in the same opening. I followed up with them for months before someone would look at the issue. They came out today and were so rude and refused to do anything, saying they can’t see anything. I spent a lot of money for these windows and they don’t hold up.

Jeff Peterson: Joel was awesome in helping us develop what we wanted for leaded glass.His professionalism and years of experience made us comfortable in dealing with such a specific need.Thanks again Joel for such a great jobDan Peterson

Krista Kirksey: Joel and his team were outstanding. The turnaround time was less than a week. Our window looks so beautiful and looked even better than we imagined!! The install was quick and very professional!Thank you!!

Raquel Kathleen Murray: What do we (I’m sure this is true for you as well.) look for when we’re about to spend money upgrading our home?1. Is it a good investment? Does it add value to our home?2. Is it a beautiful well crafted product?3. Does the final cost match the quote (to the dime.)?4. Will they show up on install day (they are always about 5 minutes early.)5. Will they clean up after install?6. Will they follow up with a call?Yes on everything!!!We have utilized Masterpiece Glass four times, for two homes and an office/dorm space.They’re that good.Ask Joel to show you pictures of the work he’s done for us.

Shannon Olson: I needed a window replaced immediately and this company was able to get here provide a great service and install a new piece of glass in a timely manner. I will use them again if needed.

Kirby Hartman: We bought 3 windows from Masterpiece and they look Awesome. I worked with Donna the whole time and she answered all my questions. Every time I called or sent an E-mail she responded right away. It is hard to find such good service these days. I would highly recommend Donna and Masterpiece for their quality service and product!!!!! Thank you

Paula: I am a huge Kelly Window and Door fan. I had them replace half of my windows seven years ago and had them replace the other half recently. Very professional, very responsive, price was very reasonable and the lifetime warranty on everything, including labor, seals the deal for me. I've recommended them to several people and they, too, have been very pleased.

Gerardo Soto: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueSecond time using Kelly Window and Door to replace my windows. Once again, extremely satisfied with the cost, service and professionalism of their team. Their team works together to ensure the quality of the work. I got nice windows at a great cost. Highly recommend to do your business with them.Services:General window replacement,Vinyl window installation replacement

Sally Darney: We had 2 storm doors and 2 casement windows replaced in our 50 year old home. The sales rep helped us select appropriate products during an in-home consultation and in-showroom follow up. The ProVia brand is really high quality with effective sealing and insulation fearures to ensure airtight fit and functionality. The installation was done with care, including caulking and touchup painting. We love the dark screens which do not obstruct our view. We recommend Kelly Window and Door with great enthusiasm and without reservations.Service:Casement window installation replacement

Sinan Musich: Always a helping had a d a friendly smile there to greet you! Ryan is always there to help with windows doors, whatever we need! Great place great people!

Angela Miller: Positive:Professionalism,Quality,ValueReplaced a very large bay window. Window looks beautiful !!!Quality and installation was top notchService:Window installation

Maria Talavera: I hired Kelly Window to replace my daughter's windows as she was over the garage and heat was just not staying in, so we wanted energy efficient windows, with screens and a stop latch, my daughter is only 7, I didn't want her to open the window completely. Custom made took about two months. The windows are beautiful and the work was done so quickly and professionally and their customer service is refreshing too, contact, David, was super friendly, easy to talk to and get a hold of. Very pleased with my windows.Service:General window replacement

James Armstrong: Positive:Professionalism,QualityOur experience could not have been better. They did all 57 windows and 3 of the doors in our home. Their work was superb and their employees were the best to work with. The windows are great quality.Services:Sliding glass door installation replacement,General window replacement,Double pane window installation replacement

marta rothstein: Positive:ProfessionalismExcellent service- will definitely use for future projects. 5 starsService:Storm door installation replacement

Katy Taylor: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThe entire experience was so smooth and easy. Fantastic communication, we were kept in the loop every step. Salesman was very knowledgeable. Installation guys were very friendly and professional. Overall very happy and have already recommended the company to a neighbor.Services:Vinyl window installation replacement,Double pane window installation replacement

Lisa Glines: We are extremely pleased with the complete process of having seven new windows placed in our home. This company actually needs a TEN STAR rating as it meets the highest standard of excellence.The salesperson David Lundlum was responsive to our needs, shared important information about why Kelly Windows were an excellent product. He also shared about the company's standards and values, which turned out to be exactly as he had stated (i.e., trustworthy, took care to install the windows properly, and were mindful about our home and handled cleanup with thoroughness). He outlined all the different steps in the process and who would be calling when (every step was exactly as he promised). David was also reliable and true to his word by following up with emails.The office manager Karen was friendly and supportive when we came to the office to take a second look at the product, just to make sure we were making the right choice. We had a young man come prior to installation to check for lead. When he found some, he further explained the process they would use to avoid any harmful effects to us and the installers. We also received a phone call to let us know the timeline for the arrival of the windows. When the windows arrived, the installation was scheduled at our convenience.The installers could not have been more polite and competent. Dylan and Johnnie arrived on time exactly as scheduled; were focused on doing a great job; and were very pleasant and showed consideration to each other. They left the house in great condition. The windows were SPOTLESS as all the "manufacture sticker glue" was completely removed (again as promised by the salesperson David). We appreciated that the the Project Manager David came by to make sure we were happy and satisfied with the quality of the work that was being done (WE WERE VERY SATISFIED!)Another aspect about the company that was an important factor in us choosing them was how the company treated their employees. An example of this was when the installers dressed in protective gear for the removal of the old windows to protect them from lead exposure. We had our house remodel a year ago (with some windows being replaced) and that remodelling company didn't even bother to check that lead could be a concern.We have had the windows for about a month and they are PERFECT! They are not only beautiful but we already noticed that the house is staying warmer on these chilly mornings and cooler when we need to use the air conditioner. They are easy to open and close and feel so sturdy and secure.Lastly, about the price. We had four estimates and Kelly Window and Door was not the least expensive (again as David had predicted). But we decided to go with QUALITY and spend the money on the company whom we felt would be the best in terms of quality, service and commitment to their workers. We made the right choice and are very grateful. Kelly Window and Doors receives the highest recommendation!Thank you,Lisa GlinesService:Casement window installation replacement

lannie Hoffman: Positive:Punctuality,QualityCustom Double Front Entry Door

Angela Cokley: Services:General door installation,Storm door installation replacementPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Torrey Winchester: Positive:Professionalism,QualityHave had 2 sets of windows done with Kelly along with a front door - great work both times. Will be calling again when we're reading to finish off the rest.

Jonathan Sorah: Positive:Professionalism,Punctuality,Quality,ValueWe had all windows in our house replaced as well as our back door. Service was excellent, they were efficient, and very communicative. All the windows look great and we can already tell a difference in the draftiness of our house. Would recommend Kelly Window and Door to anyone!Services:Vinyl window installation replacement,General door installation

fran castle: Positive:Professionalism,Punctuality,Quality,ResponsivenessSales and service folks were great and professional. I would highly recommend Kelly Windows to anyone.Service:Vinyl window installation replacement

Rachel Jarvis: Positive:Professionalism,Punctuality,Quality

Rachel N: When we moved into our new house, half the windows upstairs were updated and the rest were very out of shape. The previous owners left us information for who replaced the new windows and we saw it was Kelly Window and Door. We decided to move forward with them because we wanted all of our windows to match.The consultation, final measurements, and installation were all great experiences. They are really responsive and we have had zero issues. Because new windows are so expensive, we finished upstairs first and just scheduled half of our downstairs when we were ready. I can't recommend them enough!Service:Window installation

Jason Allbert: We were so impressed and pleased with Kelly Window. Being thorough, we looked at multiple window installers (from high-end to mid-level). Kelly Window is a known, top-service provider, and they delivered. Three things to point out: 1) Tony was a thoughtful, non-pressure sales rep; 2) Tony and the general manager developed a customized, hybrid installation plan that addressed our concerns around aesthetics; and 3) the installer team was exceptional. We wanted an aesthetically-pleasing vinyl window install (not all vinyl windows are equal!!) and a top-notch installation. Kelly delivered on both of those. We paid more, but we were very happy with our decision.Service:General window replacement

Katherine Denton: When we noticed water damage on the frame of one of our second story windows, we had no idea what it would take to repair it. Kelly windows and doors was efficient, affordable, and very knowledgeable. They were able to provide a quote within two days of my call, and even followed up to get us a sooner repair appointment. I was very happy with their service.Service:Window frame repair replacement

Misty Bernot: Kelly Window and Door (KWD) did a great job. They kept us updated regularly on when our door was ready. They installed the door in less than a day. They provided more value with custom trim than their competitors. They were safe and took precautions for lead based paint. The men who did the instal were polite, pleasant, efficient and cleaned up everything. The project manger came by at the end and helped with any minor hiccups we did encounter. Highly recommend.

Jeff Ockomon: Bob Maceda presented the windows to us and we were very impressed with him and we felt he would always take care of us. Installation went great, the windows looked and worked great for 8 years or so. Then the windows exposed to the sun all started peeling and one of the windows the seal broke. I emailed Bob about my issues with these lifetime warranty windows and I got no response. I called him a couple of times and finally he called me back. He explained that the windows were no longer under warranty because the window manufacturer went out of business. He said the windows could be painted, which we ended up doing. He said he would replace the window with the broken seal and only charge me for the labor. He said that he would get back in touch with me soon. Weeks went by with nothing from Bob. I tried calling and leaving messages a couple of times, but no response. I guess he is done with me. In review, everything was great until I had problems with my windows, then I was on my own. If there is a next time I am buying directly from a window manufacturer who has a long history of being in business!Services:Window installation,Custom windows

Lauren Shaughnessy: We love our beautiful new windows! From the beginning of the project to the end the process was seamless. We met with Bob, the owner, and were thoroughly educated on what type of windows would be best for our home and budget. We decided to go with triple pane double hung windows. We are thrilled with the look of the window, as well as the reduction of outside noise and the savings on our energy bill. I highly recommend Clear Choice Windows to anyone in the market for high quality yet affordable replacement windows.

Peter Ramsey: I had the same experience as another review I saw here. We were initially happy with the installation and the windows. We have a certificate showing the Clear Choice's All Inclusive Lifetime Warranty, transferrable even. Then within a few years, we have had 11 windows fail because of bad seals. So far and they have refused to honor the warranty. I will update if anything changes.Service:Window installation

Jen Swindell: Loved the install but 5 years later we have broken seals and haven't gotten any response from the company via phone, email, or social media.Updated to add: They responded to the Angie's list (never actually calling back) that because the manufacturer was out of business that they wouldn't honor the replacement promises made at the sales. The window producer is out of business, but the sales promises "lifetime warranty no matter what!" were clearly false.Service:Window installation

Elizabeth Fetherolf: This company is amazing! Bob Meceda is fantastic. I went to the home show in Downtown Raleigh a couple of years ago and signed up for all the free quotes. I had several people come to my house and present me with their options. This company presented the same windows and were less (by more than half the amount) than every other competitor. They worked with me to do my windows in stages rather than all of them at once. The product is good, the customer services is outstanding. Would recommend to anyone!

Claudette Rhodes Greger: I couldn't be more pleased...very difficult job...had to remove old metal windows...from start to finish a super company ...five stars plus

Crewmax42: We had Clear Choice replace our windows about three years ago and we were very happy with their service and product. They did a great job.

chris campbell: We replaced 50 windows on our home.Professional on all levels. Competitive pricing, started on time, finished on time, courteous and friendly. Cleaned up every night and made sure all windows were locked before they left. Would recommend them to all.

Jeff Herring: Well, he was not interested in an over 16k job, 10 windows and siding for 1/3 of house. Strange, he seemed to be in a hurry and not interested in "piecework," did not want to even give an estimate. I took time off from work, drove 30 miles, what a waste of time.

Quavon Bailey: Great job Alex I really appreciate you and your guys for they move yesterday

Robert Deal: Over the last 4 and 1/2 years we have put in over 1200 of these replacement windows in 4 apartment communities in central Virginia. So far we have not had a problem with any of the windows. They close easily and smoothly, they do not let any air through, the locks are good quality and the double panes have not yet broken a seal. The tenants like them and they have lowered their electric bills. We got them through a dealer in Roanoke without any delays or problems. Overall, I would buy them again, no hesitation.

Cathy Kielar: Positive:Professionalism,Punctuality,Quality,ResponsivenessThe team of Dora and Cliff worked hard and long and did a beautiful job. I love that a woman was part of the installation team. The windows look a great.Service:Window frame repair replacement

Alan Underwood: Service:Window frame repair replacementPositive:Professionalism,Quality,Value

Barbara Argonis: Found a “spot” on a window. Called/sent text to window world, no problem it will be couple of weeks but they would get it done. Dylan and coworker removed replaced in maybe 5 minutes! Way. To. Go. !! 🤠Service:Window frame repair replacement

Lynn Blanchard: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis was a great experience! Window world come out we picked out windows and they installed in timely fashion. Could not be happier! 😄😄Service:Window frame repair replacement

Buck Zawilla: Service:Window frame repair replacement

Bernice Allen: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueInstallers very friendly and informative.Services:Vinyl window installation replacement,Window frame repair replacement

Cathy Bailey: Amazing windows Service And Install was great Cliff and Dora did Great Job on Install and Dawn on first visit was Amazing on details and PriceService:Window frame repair replacement

Judy DuPre: Positive:Professionalism,Quality,ValueGreat job! The windows look amazing. On site worker did a fantastic jobService:Window frame repair replacement

susan cesari: Positive:Professionalism,Punctuality,Quality,ResponsivenessGreat companyService:Custom doors

B H: Service:Window frame repair replacementPositive:Professionalism,Punctuality,Responsiveness

Steve Ellis: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThe response time was very good. The technician was professional, knowledgeable & personable.Services:Glass installation,Window repair

jim young: Positive:ProfessionalismExcellent sales and installation. I recommend this company.Note perfect match of inside window trim with current wood trim.

Fred Hammonds: They delivered as promised. Great service technician.

b wats: Good

jimmy ellington: Service:Window repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Michael Marks: Positive:Professionalism,Punctuality,Quality,ValueGreat experience. Installation crew did a great job.Service:Vinyl window installation replacement

Bruce Newman: Service:Casement window installation replacementPositive:Professionalism,Punctuality,Quality,Responsiveness

Roy Turner: Positive:Professionalism,Punctuality,Quality,ResponsivenessJason the sales representative took the necessary time to explain their products and to show an actual small version of the windows. The installation crew arrived and completed the removal and replacement of the new windows and did an excellent job of cleaning up as they were working. Highly recommend Window WorldService:General window replacement

Terry M: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value30 year Window World customer. All our windows replaced. All still look awesome. Lifetime warranty is just that. Their warranty is as great as it seems. Top flight quality in materials and people.Services:General door installation,Window frame repair replacement,Custom doors

M Mayes: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThe windows are beautiful and improve the look of my home. Plus the installation crew were prompt, professional, and proficient. They installed my windows quickly and with very little disturbance. I am planning on building an addition and will DEFINITELY be using Window World, and the same installation crew.Services:Window installation,Storm window installation replacement