Best Surgical Products Wholesaler Cary Near Me

Doug Helmink: I had an ankle replacement which required me to have a knee scooter, I was not allowed to put weight on my foot (ankle) for a whole month. I of course waited for the last minute to get a device not realizing how important it would be and medical equipment distributors really came through immediately. I can’t say enough about them because I needed that scooter and realized I should’ve planned ahead and they came Thru. It’s almost as if medical equipment distributors knew I was not going to do what I needed to do and planned ahead for me. Thank goodness for them!

Robbie Armistead: I had my hip replaced in July. The MED team was extremely helpful in my initial recovery. Their staff was most helpful when it came to my insurance as well as the installation of a bed for our downstairs. They were prompt and courteous in the delivery/pickup of their equipment. I highly recommend them when it comes to any ambulatory issues you may be dealing with.

Julie Marchant: I recently needed some equipment for my husband after knee replacement surgery. Medical Equipment Distributors were excellent! They knew exactly what I needed, gave me tips and advice ( 2 of the employees had already had the surgery and were very knowledgeable), and were extremely nice! It was an easy process start to finish. Thy showed me how to use the equipment and adjust it. I would definitely recommend them for any medical equipment needs!

Karen Weber: I recently needed some equipment and contacted Medical Equipment Distributors based on a friend’s recommendation. They were very helpful, professional and acted quickly so I could use the equipment immediately after surgery. I was very happy with the service and would use them again.

Lynda Morris: I have never been so upset due to trying to purchase a medical equipment needed. I will never use this company again. When I was discharged from the hospital I was given a script for a wheelchair. After more than a month they had not provided it. Then the company I was using for therapy helped me to get the rollator walker to me. That was a couple of months ago. My doctor sent the paperwork to them on June 23,2021. After more than a month of trying to get paperwork to be sent to doctor. Now I still don’t have the walker. After my involving the doc, the therapist, and all. Now they call me and say they would SEND it to me!!! They have delivery drivers but I guess I’m not that important They said they were going to deliver it to me but I didn’t call back immediately. Seems to me they could deliver it tomorrow instead of mailing it But that would mean they would have done the right thing. I have never encountered such rude people. The person who actually spoke to me on the phone actually yelled at me because she didn’t want to hear my letting her know when the doc sent papers. I’ll admit I was not in the best frame of mind. But there was no reason for this. These folks are so very very very rude and hateful. If I ever need equipment from a equipment company and my therapy co uses them, then I will drop the therapy co and go somewhere else. If the therapy company doesn’t care about the patients and getting the equipment, then that tells me they don’t really care about their patients. Won’t use either of them again

Jeff King: GREAT EXPERIENCE... My mother is 85 yrs. old and at this point in her life I am either helping or making most decisions for her. The toughest are with her health care. In the last year I have purchased a Walker / Rollator in addition to a Oximetry to read her oxygen levels. Not knowing much about either I reached out Medical Equipment Distributors based on a referral from a close friend. From the 1st call to the last they have been nothing but helpful and educated me on what would be the best options for my Mom's needs. You always want the best for your family and when it comes to medical equipment and knowledge I felt like I received the best advise I could to make a quality decision. Very comforting to know who to call as my Mother's needs increase. Peace of mind! I appreciate all the help your Business has provided. Many THANKS!

Becky Ayers: I highly recommend this company for several reasons. I have used them for several pieces of equipment from a portable oxygen concentrator to a shower chair. The staff were always very polite, courteous and willing to help. I especially appreciated the timeliness in which they returned my phone calls. They informed me of all my options and financial responsibilities for each item. The delivery of the equipment was quick, and I was always given instructions on how to use it. I would not hesitate to use this company again for any item.

Lyle Johnson: Super supportive and caring staff! They patiently answered all my questions and were very responsive. They walked me thru the process - and helped me choose the best equipment.I highly recommend Medical Equipment Distributors.

Kim Day: Staff was wonderful helping me get the necessary equipment needed for a family members recovery after surgery! Would definitely recommend them!

Kim Watson: I appreciate the advice and direction I was given as a new caregiver trying to maneuver managed care. Home durable medical equipment arrived as promised and was installed by a professional and courteous employee. Thank you!

Lonnie McNeill: I have worked with Medical Equipment Distributors for numerous occasions. A walker for my 80 year old mother. When my 80 year old Mother in law came to stay with me for a knee replacement, MED supplied a hospital bed, a walker, bedside potty, shower chair and they even made the suggestion of a rolling adjustable table that she could use for her book, glasses, etc while in bed, and we used as a “TV table” for meals. I wouldn’t have thought of this idea, and was so thankful! In addition, my 80 year old husband (LOL just kidding not 80) had 2 knee replacements and both times MED supplied shower chair and walker. Office personnel and delivery person were very helpful

Mark Mueller: I have worked with Medical Equipment Distributors to source needed equipment and supplies for my mother who will turn 99 this year. On each occasion, I have found their staff to be extremely professional and respectful, and one who provided me exemplary customer service when needed. I often don't take time to post reviews, but felt compelled to do so this time given the wonderful caring experience during critical times of need for my family.

Penny Cobb: Great experience during a difficult time when my father-in-law returned home after a debilitating stroke. Office staff was very knowledgeable concerning insurance benefits and the delivery/setup of the equipment exceeded our expectations.

Debbie Watkins: I was in acute need for a walker - 2 different walkers on 2 different occasions for my elderly mother. The service my mother and I received was excellent, prompt, caring and professional. We also ordered a shower chair from this company and again, the same caring, professional attitude was experienced. I highly recommend this company and very much appreciate the great service provided.

Robyn Ziperski: I purchased some medical equipment from this establishment for my elderly mother. They were very helpful to me in deciding the most appropriate equipment and also how to navigate the insurance process. The staff are helpful, friendly and courteous. I will always use this company for medical equipment in the future.

Sonya's Craft Studio: My father passed away before he ever got his wheelchair and was waiting for over 8 months for it to be delivered. He was completely immobilized and was given the run around about the wheelchair and then 8 months later was delivered the WRONG chair on the day he passed. He was an outdoor person and only want to feel the sun on his face and go outside without being picked up and carried because it was extremely painful.

James Utru: Customer services is non existent. I called twice. First time, to ask for trach supplies and was told they don't carry them. Called second time to ask the CRS lady to share the information that they should resubmit their information to medicaid and she said they are unable to correct this and that it's medicaid's fault but I said, Perhaps you should share this information with your boss and after a few frustrating back and forths, she said "okay" sarcastically. I told her I'd post it on the FB page and she shouted "SIR!" This indicated to me that she's irate and not about to be a good CSR so I hung up. 2.7 star rating is clear, the company structure/leadership doesn't care about the customers and public they serve because in most companies, the CSRs operate in the same manner as the company leadership permits. Based on my personal experiences, customers can EXPECT to be disrespected and treated as if they are begging a stranger for a favor instead of doing business. I hope this review helps someone in their consideration of this company. I am a single father of a special needs child and have no time to be treated disrespectfully when trying to do business with a company.

Outspoken Elder: terrible company!

Charlene Holmes: Nice staff, helpful when I needed it most, especially being under a time crunch to get the equipment I needed!

Cheryl Daniels: THIS COMPANY GAVE MY CREDIT CARD INFORMATION TO IT'S EMPLOYEES!!!! After speaking to the owner, she said that she trusts her employees and that it is okay to give it to them. THIS IS NOT GOOD BUSINESS!!!! DO NOT DO BUSINESS WITH THIS COMPANY!!!!