Best Usps Cary Near Me

Adam Pegram: Rude and unhelpful staff at this location. Love my USPS delivery driver though!

EnjoyBeing Yourself: Wesley was & is absolutely amazing. I was and I am very pleased with his customer service. He assisted me more than exceptionally well. Thank you so much, I really do appreciate it. My first return in years and with fashion nova too. My mother, several cousins & uncles even my father worked now retired from USPS and I know they were amazing because they are absolutely beautiful people. May you continue to be great in all that you do. Remember to Enjoy Being Yourself and always mind your business. Follow on TikTok @enjoybeingyourself

Jade Morris: Don’t go here for passport took me 6 months to get mine one of the employees didn’t follow protocol he just did whatever very sorry services

Xiaowen Cao: Terrible experience at this place. They lost my package and the response I received was “I don’t know what happened” after waiting for 15+ min. While waiting for the assistant looking for my package, I heard the lady next to me received responses like “there won’t be anything you can do; I don’t know; maybe it’s in California, I have no idea”. The attitude of working staff at this place is just terrible. I would avoid this place as far as I have another option!

Barbara King: The terrible service of the postal worker who lied and said I requested my package be held for me is outrageous! I waited all day for my package to be delivered. She never did!

Tal Klayman: No one is answering the phone and they didn't do delivery for handicap person.The manager of this branch should be fired

Dulce Casas: France attended me when I went to the post office. She was very professional and helped me with mailing out very important documents. She provided great customer service and was very nice!

Cameron Crawford: Scheduled appt for 2pm, I had it scheduled for about 5 weeks.Arrived at exactly 1:50pm (they said arrive 5-10min early) and knocked, no answer and no window in the door.I saw the paperwork next to the door and went ahead and filled it out.Knocked again (now it's about 155pm)No answer.Reluctantly I pushed the bell that had a big sign that said "PUSH ONLY ONCE!"No answer.At 2pm I knocked quite loud this time, and got an answer.The man opened the door, said you're late, and therefore I couldn't go thru with getting my passport.I pulled out my phone and said sir it's 2:01, I've been patiently standing here for 10min.His reply was "it's past 2pm. I take lunch from 1-2, and since you didn't arrive by 2, there's no possible way to get your application completed before my 2:15 appointment"I was shocked and amazed. Again, like pointing at the clock, my phone, my paperwork completed...and going "why is this even happening? I took off work, had it planned and came fully prepared""Well, you see, it clearly states you need to show up 5-10min beforehand. So now it's 2:05pm and I will miss my appointment with the next customer if I take you."We kinda went back and forth like that until about 2:10 when I said the obvious, that his 2:15 customer was also late so therefore he would not take them. And then I made a point that if he was on lunch until 2pm, it's impossible to be 10min early. I was, he just wouldn't open the door.It's really sickening my salary pays for that piece of garbage to do what he "does" which is clearly nothing.We went down the street to a walk in at a different usps location, got excellent customer service and I was in and out in 20mins....AND there was a family of 4 in front of me.I'll be leaving that usps a 5star review.Don't waste your time with an appt. If you do, make sure you're 10min early and don't pick the 2pm slot

Julie Fisher: The best customer service was provided to me today at my passport appointment! France (the woman who helped me during my appointment) was so pleasant to work with and helpful from start to finish! Thank you, France! Your great customer service is appreciated and has not gone unnoticed!

DeAnna Palazzolo: Twice I've had packages of live insects die because they were delivered to my house instead of being held at the post office. Both of which had bold stickers saying "LIVE INSECTS" which that alone means they shouldn't have left the post office, but the second package (I was reimbursed because the others died) says in two places "HOLD AT POST OFFICE".Not sure how to order insects to my house now as I can't trust them to be held at the post office and I don't want to pay for a PO box. If you have something that you need to stay at the post office for pickup good luck.

Chethan M: Went for passport appointment and came back super impressed. The postal officer was super polite, clear in communication, efficient and we got our work completed within 10 mts which included taking photo, application and documents verification, payment (including creation of money order). Definitely 5 stars

Ally Estes: horrobile.. horrible… HORRIBLE service

Mo Wang: I received a package was not mine and brought it to this site. The employee that I spoke to acted annoyed with me. I explained the situation and she SAID,” you have to take it to the Apex. And you have already opened it and we are not going to take responsibility for it!” Well, it seems like I am responsible for this package delivery tho.

D.J. Svoboda: The USPS deserves a Lot of Great Thanks and a Lot of Great Respect!!🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠 The Awesome Team here Work Very Hard and they Provide a Lot of Great and Amazing and Very Fantastic Appreciation Above and Beyond!! God Bless them all very very Greatly for all of their Great and amazing and awesome work and Service!!🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠🌠

Sideger: Rude staff.

MARY HUNTER: They can never get mail hold correct. I always have to scramble to find a neighbor to go get my unscheduled delivered mail picked up. Why even offer if you can't get it right? Then you can't even get them to answer to get it corrected. I even called them to alert them to a mail hold instead of only doing it online. Very rude to me on the phone.

Moon Sol: The African American woman at the front desk is short with customers. I heard her tell a non native English speaker that she couldn’t understand what they were saying and she didn’t try to understand nor did she try to help them. She shooed them off and another woman had to take care of them. Absolute disgraceful. She is disrespectful and impatient. Even with me she was impatient. If you come here be prepared for an unpleasant interaction. She is miserable.

Dan Mulloy: They keep crossing our names off the mailbox, impacting our mail delivery and causing things to be redirected. Deeply annoying and completely unnecessary

Kathy Foresta: I live near this location and try my hardest to avoid any interaction with the women at the counter. They seem to loathe their jobs as well as all of the customers, and use any opportunity to degrade, belittle and generally make known that everyone is an inconvenience to them. Today, I overheard one of the ladies telling a non-native, English speaking gentleman that he was in America now because she couldn’t understand him. It’s a shame - everyone is short -staffed so I’m sure nothing will be done but if you hate interacting with the public, how about doing us all a favor and working in the back???

Lindsey Call: Place was super crowded, line out the door, but the two women working the front were patient and kind as they worked through everyone’s needs. And one gentleman (possibly named Tony?) was cracking jokes and helped me tape up my box when there wasn’t any tape to be found. Mailing stuff can be annoying, but they made it so much better.

Drew Vliet: Worst post office I've been to. The only employee there half the time, Angela, needs a new job that doesn't involve interacting with customers. Having to deal with her is a great way to ruin your day

Jennifer Hall: The lady at this post office was unbelievably rude and nasty. I misunderstood something she said and she rolled her eyes and made a smart remark. Why would you do that?!?! People have truly lost the ability to be kind and patient with each other. I ended up going back in to get my package and mail and took it another post office because I didn’t trust her. Just Wow!!!

Amy U: The absolute worst post office. Every employee that I’ve had to deal with here is extremely rude and unhelpful. I apparently used the “wrong” tape (the only one they have available). I needed one small strip to seal the top of a bubble mailer and the employee wouldn’t help. She said I had to buy a single strip of tape for $1.75. Outside of today’s experience, every experience I’ve had here has been horrible. I can deal with waiting and how slow things are, but I can’t deal with rude employees. I went to ups instead and actually got the help I needed.

Maryam Mohamed: Incredibly rude staff - go somewhere else. I used the wrong tape (there was no sign specifying) and they were sold out of the right one - so she told me to go home to tape it and come back. I live 30m away. I ended up just sending my package opened.

Jessica Michaelson: This place is full of mold it's literally coming out of all the vents. Ceiling tiles hanging and blackened, holes in the ceiling where water damages seeped through and tiles taped into place with masking task. Gross! I had to leave because my allergies and my son's allergies were triggered. We were inside this building for less than two mins and our eyes starting burning and itching. I feel terrible for the people working in these unsafe conditions. I would be happy to provide pictures if anyone would like them.

Vinita Chaudhary: No self service available here even though it’s in Downtown

Pradapkumar Sukumaran: Not customer friendly

Dom Vidrine: Useless. Trying to return a prepaid package with USPS label. Used some tape lying on the counter…. Evidently the wrong kind? Why’s it lying out then?Appreciate the assistance….

Steven: The service was fast and they were very patient with me! Thanks!

Anna Bogdanova: The worst service ever! Never again!!

Christina H: I would have given more stars if they had been open when they said they would be, and I hadn't lost 30+ minutes of my time for trying to mail my packages. I arrived at 8:55 during business hours and stood in a line, waiting for them to open, until 9:15AM. They are supposed to be open at 9AM. This is a government office, and we don't live in a third world country. It should be open when it says it will be, barring some kind of disaster. Based on the other reviews, unfortunately, it sounds like this is not unusual. Because they were closed, I then had to drive to another post office and wait in line 15 minutes again. Ridiculous.

Shriya Amit: Great location, fantastic staff and very quick and efficient. We recently moved and wanted printed address change forms and this place had it.

Charlotte Armstrong: I have done business with the S. Academy Post Office for 16 years, and am very proud to call it my postal home.Yes, some of the postal clerks come across as stiff, formal & 'can't be bothered to tell you a second time', but that doesn't last long if you get to know them by first name and make them laugh. This takes time, but it will come if you do a lot more listening and observing.Each postal clerk is a person who has many of the same adult responsibilities, heartaches and hourly disasters as you have.Haven't you ever had a work day when your work seemed like a bland routine ? It happens, and the only way through it is just to shift into 'bland mode' which can be seen as aloofness and rudeness.Postal workers not only have to pass grueling Civil Service exams to get their postal jobs in the first place, but they also have executive intelligence way beyond what is required for their jobs, plus have ti maintain their calm while suffering through annoying public for hours on end. This group with executive-like minds have largely been artificially 'placed' in jobs that require the learning and recalling of a huge amt. of USPS data. Add that to sharp minds, and it is entirely possible that bordam has set in.

meniscus70: Drove all the way over here because the post office on Wrenn Ln (which is the worst office on planet Earth btw) had a broken, yes broken self-service package drop. Well this place is stuck in the 1960s, no self-serve kiosk or package drop in the lobby that is accessible after the counter area is closed. This makes two Cary post offices that I have been to just to mail a package and I haven't been able to mail the stupid thing yet.

Vic King: Great people!

Josh Tomczak: Staff here is alright, I guess. Nothing else to say.

Jordan Roberts: The number of reviews saying how nice the staff are is unconscionable. I’ve been here about a dozen times and I dread any time I have to go. Having worked in customer service, I’m always very conscious of being polite and patient and I rarely have any complicated business to do. Multiple ladies at the front are EXTREMELY rude. Looks like they’re a ways off from retirement though so I guess we’re stuck with them…

Alicia Marie Phillips: I’ve come here twice, twice I’ve had horrible experiences with the single lady that works here. Customer service is not her area. She also says they only have one employee all the time so waiting times of 30 minutes +++ is absolutely normal.FYI if you want a PO Box and yo through all the trouble of doing everything and paying online, just to go have to wait in line for 40 minutes, don’t give her the satisfaction of rejecting you too!!! Guess what? The online application means NoTHING and she wants you to hand fill out or print out your application or your box reservation means nothing!!!!I honestly will be driving into another town to get actual help and service. This lady clearly hates customers, we’re just a nuisance to her.

DottyLLAMA: The earlier the better. This isn't the only busy post office, i have even tried apex and it is just as busy. You definitely want to plan for plenty of time for the wait because they simply don't have enough workers. I didn't have any issues with the teller from all of my visits so far.

Madison Weller: I’m recently engaged and needed to purchase some stamps for our wedding invitations/thank you notes for our shower. I had to bring the 3yo I nanny with me… & she was so excited to get to see the inside of a post office. The attendant at the front was very rude to us both, and snapped at me when I asked very politely where we could find stamps. She said I would need to buy them up front, and when we walked up to her to do so (totally clueless as to what to do next), she waited while glaring at me & my nanny kid… and then sternly said, “look, lady, I can’t read your mind, what do you need?” She then proceeded to stare me down while I completed my payment process.Very disappointed with this entire interaction… truly just broke my heart, and my nanny kiddo was pretty sad as well. Very sad to see what’s happened with customer service here… we will not be back at this location.

Angela Chappell: The Goin' Postal Cary location provides great customer service. My go to place for mailing/shipping.

Don K: I've shipped from this store several times. Typically I would request rate quotes and I got straight forward answers. Yesterday I requested a rate quote and the person answering was very vague in their answer. I was directed toward an option which was $52. I later learned a different option which cost $9 was available. These 2 different options both were for the same package and the same arrival timeframe. For $27, I actually had an option which was faster than either of the 2 previously mentioned. My inquiries were not answered though.

V S: Prompt service and friendly staff.

Brittany Harrison: Great local place to drop off any type of package. So much more convenient than making stops at fedex, ups and usps. Never had any issues!

Dhruv Patel: Very nice.

Aadi Patel: Very nice

Saima Malik: Prices are a rip off and the guy kept saying I don’t know what i was talking about like this was my first time mailing something. This was the first time I didn’t use post office. The papers i sent from (usps)post office were 6.30 oz and i was charged $6.11 the papers i sent through this place were 6 oz also through usps and i was charged $11.25 for the exact same service.

MamitaHel Handmade: So I try to avoid this place because it's alway very busy and the employees aren't super friendly. I had no choice but to use their services today. Must be my lucky day. 1) It was empty and 2) Tracy was working the counter and what a sweetheart she is! She was patient as I tried to figure out my shipping options, and then came after me in the parking lot with my car keys and a big smile. My day started with encountering a rude person and Tracy made me feel better - all because of her kindness.

James Shilling: Not able to ship FedEx packages wirh Walmart return label. Employee was not helpful. Not a good place to ship in my opinion.

Sujit Mahapatra: Used their notary service. Their staff was friendly and efficient.

Sheng Wu: Usually go here for USPS FedEx shipping and drop off services. People here are friendly and provide good service. Glad they even do shredding services now.

John Doe: Decent service, prices are a rip off.

A J: Went for passport photos , the quality of the picture is Not good. Will not recommend for a photographs.

Francisca Campos: They have excellent customer service always very friendly and helpful.

Angie Rivas-Flores: Miguel is a fantastic employee who is very helpful and kind. The store itself is clean and organized over all great vibes

Micaela Rindos: 10.10am and still waiting outside for these people to open...

Amy Patel: The sweetest people, always friendly and attenative!! Convenient location!!

John Stumbaugh: This is a great local business that you can rely on for shipping - super nice people that are very helpful. I've been using this place for years.

Hyeyoun Cho: I shipped a first-class envelop 2 days ago here. The USPS tracking service indicates that the label has been issued but it is not in system yet. I anticipated it to be delivered by today. With about $2 extra fee for USPS mail, how can I understand this situation? I am hesitating to use this place again although it is closer than USPS offices...

james wagner: Always friendly and as helpful as can be. To be honest all I know when I walk in is where I have to send something and they make the process as easy as can be. So happy that they are close to home

Smeet Bhimani: Closed multiple times during their “open” business hours.

Hasan Saqib: Julian is very nice and helpful

Cory Okular: Appreciated them going out of their way to help me

Lisbi Abraham: I went there today to get a document notarized. The person at the counter wasn't wearing a mask, even though there is a sign on the door requiring masks for customers. And when I asked him if there was a notary on site, he said the notary hadn't been in all week. I asked if they'd be in next week, and he said they come and go as they please and that he didn't know when they'd be in. I asked if calling ahead of time was the best approach, and he said that yes calling and then asking to speak to an owner if they were in would be the best way to get a notary. I don't know why they advertise notary services if they are going to make it so hard to use them. I ended up going to the Goin' Postal store in the next shopping center and was in and out with a notarized document in less than 5 minutes.

Bharat Patel: ok

R Bross: If your goal is simply to drop of a pre-labeled package, this place is great.

hon: The guy who work in there was very mean, ask for receive and he look like he dont want to do give it to me.

Charles Collard: i used to go to GoinPostal by Harris Teeter but this PostalAnnex place is much less expensive. The service is excellent and they duplicate keys. i had one made for the house yesterday and unlike dupes i have gotten in the past this one works perfectly.highly recommended

Sujit Mahapatra: Very nice place for Shipping and Printing. They make duplicate keys too. Very nice staff.

Backpack Crew: I had a set of family china shipped to me in NJ. Each piece was carefully wrapped multiple times and we had no casualties! Everything arrived quickly and intact. Highly recommend this store for any shipping needs.

Ha Nguyen: Absolutely love the friendly fast service! Bryan was so pleasant to work with!

Meg M: Pleasant, professional, timely and proud of his services. Always takes care of business. Highly recommend!!

Kendall T: The owner Brian was super helpful and friendly. He took care of the packaging for my Amazon return, "Happy Returns", and accepted my UPS dropoff too! I was in and out in a couple of minutes, and had time to write this review. Thank you Brian!

Thomas Grana: I’ve been to a lot of shipping facilities, but nothing compares to have fluid and easy Brian makes every transaction. Truly, the best! would highly recommend 10 out of 10.

Clarissa Currie: Great people service and you can always find anything you need for mailing, passports, notary, etc. If they don't have it, then they have the knowledge of what to do a you're in good hands either way!

Carolyn Eberhart: Always have the best experience here! Brian is the best :)

Edgar De Abreu: A really bad experience, I wouldn't recommend it to anyone.

Eber Morales: Not a professional person at all. Not recommended. No es profesional no lo recomiendo.

Heather: Best shipping experience ever! Bryan greeted us with a smile and a happy attitude. He was super helpful!

Christopher Tucker: Our go to destination for any and all of our shipping needs

Michael Northrup: You really can’t go wrong with this place. Every time I’ve been here the staff has been extremely friendly and helpful. This is legit my favorite place to go for any of my shipping and packaging needs. Wish I could give it more than 5 stars!!

Courtney Almaguer: Fantastic customer service! Came in around 5:30pm to mail a package ups. Gentlemen there was so nice and ups driver even waited until he was done packaging it and printing the label so she could take it with her!

ff ss: Always helpful and FAST! Go here for all your shipping and packing needs. Buy stamps, ship most all carriers, one stop shop!

Kevin J: Great owner and great place for all your shipping needs. I had to return some very large boat seats, and they helped me with everything I needed to get them back to the supplier. If you have a large shipment you can pull around back and back right up to their door to unload without having to carry it across the parking lot!

Gary S: Would highly recommend this location. Bryan is very helpful and knowledgeable. Will certainly be going back!

Sharon Phelan: Such a nice store and customer experience! Like a mini-staples store with other convenient items you might need, not just for shipping. And pleasant, helpful staff who want to make repeat customers. I will be back! So much easier than other shipping places

Jessica Golombek: Once I discovered this location, I haven’t been to any other shopping facility. Bryan is very helpful, quick and makes shipping super easy. His prices for boxes and envelopes are fair, and he’ll shop the cheapest/fastest shipping method for you. I’ll continue using the Postal Annex for all my mailing needs!

Michelle Shoemaker: Very helpful and friendly with me and my husband’s passport photos. I love that I can ship with the three major companies in one place too. Thanks so much!

Jason Kristof: If you're using another shipping store you should immediately stop going there and visit Bryan at Postal Annex. Bryan and his team are among the most helpful people that myself and my family have had the pleasure of dealing with, which is hard to come by these days! He does a wide array of services including printing and any notary services as well!

john harris peralta: Is there a way to give negative stars? This will be my first and last time using this place. I was at this location on 10 Mar 2023 @ 2:20 pm. The crerks customers service is pretty much close to 0 or non existant. This clerk threw all professionalism out the window. IDK if he couldnt comprehend my question or he just had his head far up his behind, but this young man was disrespectful. If they cant even treat their customer in a professional manner, I cant trust them with my packages.

Satya Devireddy: Review for usps only. Costs twice as much as post office. Was told priority mail would be picked up that day but was not. Lesson learnt. Will go to official usps locations next time(gas station on nc 55).

David Tilton: I’ve had it with this store. Their “store hours” is a guessing game. They say they are open and just put “will return by this time “ and then aren’t even there by the time they say they will return. It’s a convenient location but extremely unreliableIn response to owners reply. This is not the first time this has happened to me at this location. It has been a several times in the past few months

Skye Stinson: I agree with most reviews of this location. Customer service is poor, the place is pretty messy.

Myleigh Neill: They advertise that there is a notary here, but when I went in today I was told that there isn't one at this location. Just wanted others to know.

MARI: I'm not sure who hired the current young man working, but he is NOT customer friendly. Extremely condescending and not helpful. He is making this location look bad.

Elizabeth RPH: Customer service is extremely important in this very competitive market. It is so easy to lose a customer, and requires huge effort to gain one. I’m writing to share my experience I had with PostalAnnex@ 12218 Bradford Green SquareCary. I went to this store to send a document via Fedex, and it also required a mailing label. The clerk charged me $41 for two days shipping. The next day I needed to mail similar sized document again, but this time I went to a Fedex store, it only costed me $11. That’s a huge difference. I went back to the PostalAnnex and questioned the big price difference. The same clerk who waited on me the previous day said” this’s a private company, I can change whatever I wanted .” I was speechless. I didn’t mind to pay higher price for excellent service. But with his rude attitude I just left without any reasoning. I paid “tuition”for my experience, but I don’t want others to have the same fate. Needless to say, I’ll never go back there.

Hatem Tagel-Din: I like the service and its location is great. But many times the place is late opening or closed at random times

Sam “The Siberian” Kelly: This location used to be great but recently the staff are not helpful and rude, same person past 2 or 3 times.I went in to ask for a label and an envelope for a return letter (to include a single price of paper) that I would pay for and give to the sender later and because I didn't have an actual package and only an envelope they said they cannot Sell me a shipping label even flat rate, and that I should go somewhere else.Thy said I could get that label and put it inside an envelope and then ship to myself the envelope containing the label but I can't just get a label. Makes sense?So il take my buisness elsewhere in the future.

Anne Dirilgen: Big open sign but locked with a sign saying coming back at 3:00 and the guy that works there was sitting in his car right in front of the store playing on his phone. He has terrible customer service and I am done with this store.

Morgan: Customer service is terrible at this location. Also I have gone multiple times during business hours and they are closed without explanation. Highly recommend going to the UPS store down the street.

Austin Rivera: Rude staff. Would not use again.

Soggy Sloppster: Great environment friendly staff

De’arix Sapp: Nice and clean

Alex Maldonado: I walked in with a small item to return and a sturdy envelope, and the man behind the counter gave me an incredibly hard time for using my own package instead of buying one. Then he made me read out a very difficult and long shipping address even though I had the address readily available in large text for him to read. He then did not let me approve the address before printing the label and charging me. When I got my receipt I noticed he made an error in the address, and when I told him he crossed it out in sharpie and rewrote it with a bad pen. Was nasty to me the whole time. Terrible service.

Will Eddy: The front desk white male teenager with an uzi gun on his hat (?) was super rude. I’ve been to great Postal Annex stores. This isn’t one. Goin’ Postal is my store here in Cary.

Yomi Balogun: First and last time customer. Poor customer service with rude staff. I will never spend my money with them again.

Karti Sri: Very bad store and extremely disappointing customer service. The front desk Indian guy lacks basic decency on how to handle the customers. I have been in this area for a long time and never experienced rude and name calling service guy so far in this area. Avoid this place and find other store for sending your packages.

Beth Wilson: I've always found this Postal Annex to be a great place to mail packages but my last visit is especially worth writing about. I arrived at the store at 4:09 and tried opening the locked front door not realizing that closing time is 4 PM on Saturdays. Jackson, a Postal Annex team member, was just inside and he opened the door to let me know they were closed. He asked how he could help and I told him I had a prepaid package to drop off. He asked if I needed it scanned and I told him that I did because I needed a receipt but told him I would come back. Instead, he happily took the package from me, brought it inside, scanned the package then brought me back out a receipt. He had been trying to get the store closed down for the day and I truly appreciated the extra effort and top notch service provided by Jackson!

Blu_Falcon: Went to ship a USPS flat-rate box. Over $12 here.. at an actual post office, it’s $8.40. Why a 50% up-charge? Stop giving your hard-earned money to companies like this.