Best Medical Clinic Fayetteville Near Me

Melvin McLaurin: Was here with my wife. She is a Veteran

Robert malton: The travel section is totally worthless, who ever is in charge need to be fired.

Chaplain Edward Tessmann (Minister/Chaplain): The VA in Fayetteville, NC has come along way with outstanding service and staff. Both the Health care facilities and the VA Hospital on Ramsey Street

Jake Norton: Shout out to the call center hanging up on me twice today. Y'all rock.

Judy Lilly: Went to eye appointment yesterday. The young lady that worked as the tech who prepped me for the doctor was AWESOME! Can't remember her name but she was thorough, funny and made my day. My doctor a young lady was the best EVER also. Kudos to y'all. This was on 4/3/23 @ 9am.

Bibi: It is absolutely frustrating trying to get a hold of someone here. I’ve called several numbers at different times of the day (for a couple of weeks now) and no one picks up the phone! It’s even more frustrating when I’m given the option to leave a voicemail but the box is full. This is the 3rd VA system I’ve been in and probably one of the worst one so far.

Judy: I had an appointment via tellahealth video today at 2 pm and no one showed up. I waited 20 minutes and decided to start calling around. No one answered until I called the Ramsey location. I told them what happened and they said that my provider canceled my appointment and had to leave the office, yet I was NEVER informed about this. The woman at the Ramsey location said there's nothing she can do to help me and told me to wait on the phone to speak to someone because they have high call volume. I will NOT be waiting. Poor customer service!!! I'm so sorry this is how our veterans get treated!

Wade Williams (Chaplain Wade): This location is a very modern hospital. The Primary Care Providers are here along with all of the Specialty Care Providers, too. You will also find X-rays, MRIs, other imaging methods, and all sorts of testing methods here. They also have a canteen and a coffee shop.I really like this hospital and have been treated well by pretty much everyone there. Occasionally you will run across someone who isn't having their best day. It's unfortunate since so many of us Veterans are dealing with diseases that, in most instances, has already changed our lives drastically, and/or shortened our life expectancy. I really wish that people who have chosen to work in medical facilities would realize how hard it is for many of us to work up the courage to go to our appointments. Or how physically difficult it is just to get ready, then get transported, and into the hospital.Being met by 100 people with a smile and a genuinely kind greetings can be destroyed by one single rude receptionist, technician, nurse, or doctor. It isn't relegated to just the greeting. Someone who doesn't have patience, understanding, or can't offer an actual physical hand when needed.I know this because it has happened to me. I can't put into words how devastating that made my entire visit to the VA Hospital that day. Then knowing that I was supposed to come back the next day. It took absolutely everything I had not to blow off my visit. Thankfully my wonderful wife can help me see the light through the darkest cloud.I do recommend all Veterans go to this hospital and get registered to receive your benefits here. That department is very welcoming and the people are professional and kind. And if after meeting your PCP you're not happy with them, meet with the Patient Representatives to try and get it worked out.Again, I do recommend this hospital for all Veterans and their families who qualify.

PJS TSA: Typical government office useless employees that will refuse service due to not wearing a mask.

Craig Adams: Well improved. Efficient service, concerned and helpful staff. Primary care doctors and nurses all well as reception staff are very good. Thanks.

Marcos M: This VA Hospital / Healthcare facility is very well taking care of, staff are very professional and knowledgeable. The treatment this facility provides to all veterans are superb. Keep up the good work.

Acacia Desirae: This VA does not care about its Veterans. It should not take 6 months to get an intake appointment for a transferring Veteran. Absolutely ridiculous when there are two VAs in this area! Going 6 months without healthcare is absurd!

Rodney Harter: PT services following knee replacement were outstanding! Professional, courteous, and caring. Proud of my VA!

Kevin Williams: Dr. Berridge, of the Audiology department, demonstrates the utmost in professional and courteous care.

Viola Malloy: I am seen at this VAMC and yesterday I'm not sure what was happening. I went in to have some lab work and the amount of people waiting was more than I have ever seen. I waited about 20 minutes before my number was ever called (it may have been longer), then after going to the desk to verify myself, I waited another 10 maybe 15 minutes. I will go on record now having been told I have, "tiny veins," and I'm a "hard stick," however I always pass this info on to the tech, I go in well hydrated and give them permission to just stick me, no need for the warnings etc. I know I'll probably flinch if warned. Well yesterday 3 different lab techs stuck me 3 different times with no actual blood draw. I must say I wondered if they were all new to the field, they seemed to lack that confidence and assurance that they are skilled in their profession, and as a patient I need to feel that assurance. I hope each of them becomes more skillful in their job so they can display confidence and assurance to the patient.

Anthony o'garra: Always in and out...

Zhané Rios: I've been in different VA's on the east coast and this is the worst one yet.Not only are the operators on here either have little to no knowledge about what this VA is doing when it comes to scheduling appointments for veterans and their families, but there are the operators that accurately set the tone of how this VA in particular does not care for the veteran and their families when it comes to something as refilling medication or trying to set up an appointment after moving from another state.I've been waiting almost 3 weeks to schedule an appointment for medicine that essentially helps prevent more anxiety attacks from occurring than what I have in the service and at this point, I feel like I might have to walk into the ER with glass shards on my feet to get any sort of medical attention that help with my mental illness. This VA is a joke amongst others and they really need to improve on their services. I wouldn't be surprised if this VA had an ER full of mentally ill veterans due to their lack of urgency to help those that seek it.

Orville Chin: Been trying to refill my dedication by calling it in. Waste of time even the automated system is trash at this clinic. Think I’ll make a YouTube video just to show America that nothing works at the VA hospital.

Michael Richards: The VA as a whole when it comes to helping veterans in dire need is pathetic.

Brianna: I'm rating this facility as a 1-star due to the extreme inability by part of this establishment to maintain any sort of sense of time.To begin, providers tend to call out sick with absolutely zero back up plan - leaving veterans who've been waiting nearly a year for their initial VA appointment (y'know, the appointment that lets you get medication refills and schedule regular appointments if you move or are fresh out of the military). There should always be a backup provider available to ensure veterans who've earned their right to healthcare maintain their appointments that are scheduled MONTHS in advance.Additionally, a simple appointment at optometry should not take 2 hours. I spent TWO HOURS waiting on my husband to get his eyes dilated and the whole shebang just to come to the conclusion they FORGOT about him. I had to go to the "Eye Clinic" front desk and question about my husband's status for her to say he was already checked out. Obviously he was not as myself and my toddler were waiting for him right outside the clinic. She then informed me that he 'should' be with the provider currently and would be finished soon. I told her I did not have time for this considering my toddler was getting antsy and it had been nearly two hours at this point. I had to sit in the car to avoid agitating any elderly/sick veterans who would possibly be triggered by my daughter's tears/screams.Absolutely unacceptable for an EYE appointment to take 2 hours. Especially having been taken back early as we had arrived 30 minutes early. I am appalled at how slow and uncaring this clinic was as if people have hours of the day to spend at a mostly empty clinic. Mid-day/early afternoon on a Wednesday and it was a ghost town. Unacceptable. This is no way for veterans and their families to be treated. Especially dual-veteran families.

Khanna Robinson: Great experience son had swimmer’s ear. Doc seen us and got us out in time to get to pharmacy for prescriptions!!

Stacey Harper: Amazing and fast care. Friendly staff. Was in and out with a flu diagnosis and meds in about an hr 😊

Daniel Ellis: Timing is awful. My wife and I scheduled an appointment for 3:30 pm to check out pretty basic flu like symptoms. Somehow even with a sign that says appointments are valued first, we still were not seen until an hour and a half later. Then we spent another hour in the room waiting to get a covid test result back. Still hanging out in the building with our three month old daughter. No one has popped in to update us. However what we do hear is a bunch of laughing in the halls, chatter from the nurses, and thats about it.I have been to an urgent care before. And 9 times out of 10 the urgency is kept up with. This location? Nonsense. Lol scheduling an appointment is useless because you will still spend about 3 hours of your day trying to get antibiotics for simple symptoms.

Bettina Kilpatrick: It was fast. I booked an appointment online and filled out the paperwork before I got there. I also downloaded the app to check in, which also made it faster. The staff was great and took care of all my needs.

Vanessa Mc: Doctor Chan took his time explaining what's wrong with me and listening to me about my issues. The nurses their was pleasant and helpful with my needs. This is a urgent care I will go back if needed.

Antoine Kincade: Shoutout to ms. Tammi!!! Helped me out in room 7 with my X-ray today and kept a huge positive attitude!! Keep pushing through your work week Tammi! Break that record! 😂

Esperanza W: Thank you Nextcare for providing excellent care in a timely fashion. I fell on my right wrist and I was able to get evaluated, have my x-rays done, and get a brace all in one visit. While saving time and money, thank you Lora Lyon for being kind and understanding.

Ellis M: I had 14 people ahead of me but the wait time wasn’t too long. It was my first here and would go back again if needed to. The staff was friendly and the waiting room was clean

Tywandia McLean: Very friendly and professional. I was a walk-in and I was only there for an hour and 10 mins

Blanca Monica Ruiz de Somocurcio Alfaro: too long the waiting time

Kristi Jacks: Wonderful people great environment 👍

Gretta Harrison: I love this place. We have been taking our kids there since they were small because we didn’t have insurance for the longest time. We went there today and the parking lot was packed. The staff was still professional and friendly even in that big stress situation. There were 70 people in front of us, but the line moved quickly and we were seen. Would highly recommend this place to anyone!

Katiria Jimenez: Excelente servicio

Denise Holman: If it's alot of people there you might have a long wait time to be seen but other than that everyone is nice.

Ginger Hartley: I walked in today with two injured foot/ankles. Every single staff member was exceptionally helpful, kind and so gentle. Totally recommend! Excellent care

Alexus Bocanegra: I have gone to this urgent care 3 times now. Once I learned to use the app to set a same day appointment, the wait wasn’t bad. I love being able to check the waiting list to see where I am in line. The staff here has been nothing but kind and helpful to me. They are very patient and really listened.

Brooke Bromell: Special Shout out to Nurse Lora Lyon & Ms. Keda! These ladies were absolutely fantastic from beginning to end, I was having an allergic reaction this past Sunday, had no idea any urgent care was open until I Googled it, I chose this location solely based on the reviews, the check in process was super easy, I scanned the QR code and completed the process in my car less than 5 minutes. My name was called as I was walking in the door, after a short wait I was immediately seen, heard, and treated in an amazing time frame. If I ever need urgent care again I’m definitely choosing this location again and again!!!

MELANIE TAN: I was attended well by all staff.Thank s staff

Vernon Unruh: Friendly and courteous staff.

Jen Cooke: All of the staff members, from the ladies at the front to the medical staff, were upbeat, kind, knowledgeable, and professional. Additionally, I felt like the wait was minimal, considering how many people were in front of me. (It took 1.5 hours to be seen and 18 people were in front of me.)

Tremayne Gilchrist: Today, my daughter had a scheduled appointment for a sports physical. However, upon arriving at the appointment, we were informed that they had attempted to contact me in order to reschedule. Surprisingly, I had never received any calls or messages regarding a change in appointment. This unfortunate situation has occurred before, which is why I feel compelled to leave this review. I have witnessed others experiencing the same issue, where they show up for their appointments only to be told that the clinic attempted to call and reschedule without leaving any messages. It would be more preferable if they simply informed me that the doctor was unavailable and apologized for any inconvenience caused. In such cases, I wouldn't be as frustrated if they admitted to not being able to reach me or failing to leave a message. Making appointments requires time off work and the loss of income, so it is disheartening to hear that they supposedly tried to contact me but failed. It is crucial that improvements are made to avoid such situations in the future.

Annie Benzing: They lost my Husband Richatd Benzing hearing aid charger and now this is going to prolong his Rehab. Take care of your patientspersonal items

leemay20: Called to schedule my mother a doctor's appointment and the person who answered the phone was on a personal phone call. Once she ended her personal phone call, she rudely asked why I was calling and then rudely cut me off while I was explaining my mother's condition. After politely telling her to have a nice day (I am a manger over a major health insurance company's call center department - so I do not argue with customer service agents) I hung up. I will not be scheduling an appointment. The saddest part is, the Endocrinologist, that has high ratings in this office, is going to lose many future patients because of this lady.

Gladys Pitts: Only picked up

Nereida Johnson: My husband and. I are very happy with the care we receive. Mr. Richards is very knowledgeable and friendly. He takes time to answer questions and keeps himself up to date wit current practices…. Overall We are very happy here and are grateful for everyone that works here.. they are very professional!!

J R: I was seen right on time for my appointment and I thought Dr. Sangineni was attentive to my concerns and very thoughtful. Thanks for all you do to keep us healthy!

Sabrina Garrett: I’ve been patient for over 20 yrs . This office is completely gone . I’m so disappointed in this practice . The patient care is nonexistent . Even if you call the after hour doc on call with a issue … to be told you are not considered a emergency and not to call again … Really I’m the patient … then again the magic word ..Care … not there … I’ve been told here is still good doctors out there guess I need to look in to that .

Brittany Danielle: this has become the worse doctors office. family has been there for 15 years (extended family for 30+ years) and PA Michelle Lightner is a negligent and unfit doctor whom i will be reporting to the NC Medical Board. AND I will be reporting this disgrace of a facility.

Nahomi Colon: So who ever is answering the call is extremely rude. How will you feel if you are already feeling not your best and the person on the other line can’t even be professional. I’m not to sure how the doctors or nurses are because I will not step foot in this place based on the first person patients speak to. I hope she is having a better day so she can be a little nicer to people.

Blake McCluney: 45 minutes after my appointment time I was still waiting so I left. When they called me they didn’t apologize of offer to reschedule. ***look for the “we are disheartened” copy and paste response***

JENNIFER MURRAY: Don’t you hate it when you love your doctor, but the staff that you have to go through to see them is disgustingly rude? I’ve been seen there for about 3 years now and half the front end needs to be fired and replaced. Honestly not sure why that hasn’t already happened!

Colin Conklin: Called to schedule an appointment. Who ever answered the phone was extremely unprofessional and rude. Medical care at its finest.

Sharon Lambert: No matter how many times you call or no matter what number you call you can’t get anyone to answer the phone. I’ve had to wait weeks to get prescriptions. I am very unhappy with the current situation. I don’t know what is going on there. But I’m going to be looking someplace else for a doctor. The difference between now and when I started going there three years ago it’s like from 10 to 0. When you call the doctors office and everything goes to an answering machine there’s not even somebody at the front desk answering the phone there’s something going on, something is not right.

Alexis Garrison: Was assigned to a PA at Cape Fear Family Medical. Booked the soonest available appointment which was 3 months out. Arrived today 15 minutes prior to my appointment - to an empty reception desk. Waited a few minutes before being called up for the receptionist to say I am too late to be seen for my appointment time, but I could come back in 3 hours or be seen at their next available appointment in OCTOBER. Their new patient forms take 5 minutes to complete and were still completed before my appt time.Would NOT recommend. I've already found another facility that has availability this week.

Sierra Shofner: If I could give this place 0 stars I would. It is impossible to get a appointment within a acceptable time frame. Made a appointment back in January for a appointment this May. I was then called 5 days before my appointment with Ms. Black that she will be gone that week and the next available appointment wouldn’t be until “the end of July or early August”. I accepted the end of July appointment but will be switching offices before. If you respect your body and time please go somewhere else because they don’t.

Crushed Grapes: Never seem to get a real doctor here they dont help with much and i personally get all my medical info and refferals weeks later. I'm leaving asap

Katie E: How do I get ahold of someone to schedule an appointment? I’ve tried calling….

Antonio Porch: Rude staff. Turned away for being 10 mins early to appointment (instead of 30) when nobody mentioned it when I scheduled the appointment. Been taking the wrong dose of meds. For 3 months now I have to wait another 3 months.

Monique McCollum: If there was zero stars that is exactly what they would get. Unfortunately this happens to be one of the practices I have for my insurance to go to. Scheduled appointments multiple times and they were canceled every time due to the provider not being in the office EVERY TIME. I have a job that I have to take off time in advance. I don’t have the luxury to take off any time I get a call that my appt is canceled every time before I was supposed to go. You can’t make me a patient until I have been seen but no one can see me. I call back to finally schedule a new one and the receptionist on 11/23 at 2:06 pm was so unprofessional and rude. Don’t work in healthcare if you have a problem helping people or at least being a decent human being. I work in health care and I would never treat someone like this. I’m sorry that you felt inconvenienced taking my call but how about never getting an appt and receiving an attitude for no reason. DO NOT GO TO THIS FACILITY. Apparently they’re not accepting new patients anyway at this time so I guess I dodged a bullet. You would be too.

Jessica Shallop: I have been seeing Dr. Sangineni for two years. She was always polite and professional. I felt comfortable addressing my medical concerns with her. However, the experience with the nurses and some of the receptionists have not been positive. They are rude and have a negative attitude. I decided to change my provider and no longer be seen at this medical center for this reason. I will miss Dr. Sangineni's care, but I cannot tolerate the disrespectful attitude of the nurses and receptionists.

Debra Snider: My mom has been a patient for almost 20 years. Dr Krishna has always listened to her and taken very good care of her. Thank you Dr and staff

Roy Coleman: Worst doctors visit I have ever had. The front staff were awesome very friendly my physician shower no concerns for my problems filled out my paperwork work with chicken scratch writing told me to come back in 2weeks and gave me an appointment for a month after.i spent more time waiting to have my paperwork filled out then he did treating me.Very unprofessional

JOHN E CLARK: I have been seeing Dr. Krishna since I moved to N.C since August. She is a thorough and straightforward Doctor. I have no complaints at this time and don't expect to have any in the future. The staff are friendly and easy to communicate with. Would recommend to anyone. Having a life threatening disease since 2008, I have seen a variety of Doctors and Specialist. Dr, Krishna is rated among the best in my experiences.

Rhonda Lindsey: I have been with Dr. Krishna for over 10 yrs. She is a excellent physician.

Mr Reign: Attitude checks for the love of God have some manners especially over the phone.

superbat00: IF I COULD GIVE THEM ZERO STARS I wouldI had my tooth pulled on wed, I called Thursday morning because my ear was aching Lady on the phone said call us back if you have any pain, ( isn’t this why I’m calling) so I suffered through Friday, Saturday and Sunday, ear still aching, I called Monday march 13th the same lady answered and said we don’t have any doctors here go to the ER or extreme care, I said why would you send me there if you know I don’t have dental insurance? ( the care clinic only pulls teeth) she said explain yourself I said if you know your patients don’t have dental coverage why would you send them to another facility? She started yelling and raised her voice and said a few choice words and hung up. So lesson learned, I’m never going back, I feel they don’t care it’s just for them to get experience and move on , all mistakes are expendable. The lady in the front should be trained on how to deal with patients and stop acting like she owns the place. This is my review and how I feel about the clinic I definitely don’t have anything good to say about this place. And if asked by friends I’m not recommending it. Go somewhere else. Or be ready for Pain!! Tylenol & ibuprofen are all you will get, nothing for infection

Jennifer: I went to the Care clinic, had 7 teeth pulled in one day.... there was no mention of price...my antibiotics and pain pills were free...the customer service was excellent 👌👍

Nora Lee: Terrible place they have no respect for anyone very rude and disrespectful

Melanie Bass: I tried to get an appointment to have my foot looked at and was flat told I make too much to be seen haha now I work at family dollar making $8.50 an hour getting barely 30hrs a week but I make too much I have pain every day and can hardly walk on my foot it swells up not only in the arch but also on top ugh why can't I get any help 😞

John McCosley: This place is run 100% by volunteers. If you complain about this place, you need to remember this. My visit, I was treated as a human with real human compassion and needs. Not once did they make me feel bad about my financial situation and my dental work was taken care of with my comfort in mind. No rushing me to get to the next patient. They treated my needs as of I was a paying customer. If you don't like the way things are run, go volunteer your time and input your suggestions. I plan to come back after I heal to volunteer in 1 way or another to show my appreciation for these fantastic people taking time from their evening to help the less fortunate.

Regina Lawrence-Adams: I was turned away by the "CARE" Center because I had more than one condition going on at the time: Hypertension AND Diabetes. Even though I only asked for help with the diabetes. They were also extremely rude to me about it. I left there devastated!!

Christina “CrissyPop” Kruchesky: I had 2 teeth extracted here. And as much of a baby as I was...they were all magnificent people. They're all volunteers and I can tell they just love what they do and the people they come in contact with. And not a mention of paying. Even my meds after were free. And the dentist and assistants were so great. They did everything possible to ease my anxiety and make me as comfortable as possible. An even better experience than the expensive dentists ive gone to. If I could give it more stars I would.

KAREN MCALLISTER: I was treated so good there. They were very friendly and welcoming. The nurse and doctor were very caring about my issues. I would recommend the care clinic to everyone. Thank you for treating me like a human being. I have no insurance but was still treated great!!

Spring Eads: I called on Friday and was scheduled to see the dentist the following tueaday. I went im with a tooth broken up into my gums. The staff was very friendly and helpful. Dr. Naama Aviv came in to access the situation and decided to go ahead and numb me up. She was able to get the tooth out pretty quick and easy. Her assistant was amazing and kept making sure i was ok and the numbing medicine was working for me. Dr Aviv and her assistant made me feel like i was part of their families. I would highly recommend the Care Clinic especially if you are able to see Dr. Aviv.

Carlos Smith Jr.: Terrible experience. I called a week ago (Friday around 11:30) to schedule an appointment for a dental emergency. I was told that they don’t schedule ahead of time & I had to call the next Friday between 8am-12pm to be seen. I asked was there anyway I could schedule ahead of time for the next Friday & was told no.Fast forward to the next Friday, I called 3 times between 8 & 8:10 while on the way to the clinic to ensure I could be seen. No one answered. A woman came outside to our car around 8:15 & asked how could she help us. My mother explained that I was looking to get a tooth pulled & the woman stated that we had to call by phone to schedule an appointment for a week out as they don’t do same day & we shouldn’t be sitting in the parking lot. My mother told her I had called already & she said they don’t take calls until 9. At this point I began to explain to the worker that I had called last week & received contradictory information to what she was telling me. I was in the midst of explaining what all I was told when she cut me off to tell me that we could just go somewhere else & started naming alternative options. I had not been disrespectful, rude or condescending so I saw no reason as to why that was appropriate. I told her that I would like to finish my sentence without being cut off & continued to explain my confusion. I began to re-iterate what I was previously told a week ago when she cut me off AGAIN (after I asked her not to politely) to tell me that was just how they do things, they only schedule appointments a week out, she’s the one who answers all calls (which means she would’ve been the one providing me the misinformation ironically) & that’s their policy. Which was completely contradictory to what she had told me a week ago. At this point I felt disrespected & slighted so I just asked my mom to take me home. I would NEVER recommend this place to anyone that doesn’t want to be spoken down to or condescended. Terrible communication, misinformation issues, & unwarranted disrespect & lack of regard. I should’ve asked for her name to formally report her but at this point I was so infuriated that I just left to avoid a verbally aggressive & disrespectful turn to the conversation. Obviously we were not wanted there.

Katherine Delavega: I've tried every Friday to make a dental appt. The recording states to call on Friday between 9-12 she was very rude and said all Tuesday appts are booked and would not make a appt..she said to call back on Friday and I have.. this place is a waste of time. Try somewhere else!!

Frank A: If you're couch surfing or bunking with a friend, *DO NOT* let these people know about it or else they'll demand your friend's paystubs, as if its relevant lol.These people need to understand that some people are couch surfing or simply temporarily bunking w/an acquaintance and that1.the host's income has nothing to do with the guest's2. Some hosts arent going to provide such sensitive information3.some patients are probably too embarrassed to ask whomever they are living with to provide such info for a care clinic visit.What a ridiculous request!

Tamelia: Tried to schedule dentist appt... the lady was so rude and hung up on me

dan gore: I can't get in touch with a nurse!

Tiffany Bailey- henegan: I just left from getting my tooth pulled and I must say they did an excellent job I really appreciate the care clinic everyone was so nice and caring...... I will be returning

V. Thomas: Was very rude. Unacceptable

Wayne Jones (Young Soldier): DO NOT COME HERE!! I CAME HERE TO GET A TOOTH EXTRACTED. IT WAS IN SOO MUCH PAIN. THE DENTIST TOLD ME HE COULD PULL IT BUT THERE MIGHT BE AN INCOME BASED DENTIST WHO CAN PERFORM A ROOT CANAL INSTEAD. THE FRONT DESK ALSO TOLD ME I COULD SEE WHAT ALL IS AVAILABLE FOR ROOT CANAL. LONG STORY SHORT I WAS UNABLE TO FIND A DENTIST WHO COULD WORK WITH MY INCOME. I CALLED BACK AFTER ABOUT A WEEK TO SCHEDULE ANOTHER APPOINTMENT TO GET MY TOOTH EXTRACTED... THE LADY WHO I WAS SPEAKING TO TOLD ME THAT I WAS NOT ALLOWED TO RECEIVE ANY SERVICES FROM THEM BECAUSE A TOOTH EXTRACTION WAS NOT DONE THE FIRST TIME. SHE BASICALLY SAID "YOU HAD YOUR CHANCE & THATS THAT". NOW IM STUCK WITH EXTRUTIATING PAIN NOT KNOWING WHAT TO DO NEXT.

Diego Ezeith: There is any place besides this one to get help ? Or i should go to emergency at the hospital?

Daniel White: Call to try to get help getting a tooth pulled I am staying with a friend thay told me that since I was staying with a friend that I would have to bring in thier pay stubs

Carol Goodman: Love this clinic! They are kind, knowledgeable, and they got is in and out in no time!

Dawn Inman: Best Urgent Care that I have ever been to! Very clean, nice,polite and thorough. Makes you feel comfortable, when you don't feel well..Thank you

Vickie Mullins: Very caring and awesome clinic.

Samantha Allen: My parents had a wonderful experience. The proivder and staff are very caring and kind. Thank you!

Jeremy Perry: Couldn’t be happier with my services the staff is amazing aswell as the doctor milly and jaylyne were up front and very helpful and actualy made you feel like they cared POSATIVE review all the way around!!!!Thanks again to all!!

Kawaii Aytes: This morning I went to Pura Clinic for the first time. Being new to the area I relied on reviews and experiences of others to pick this facility. The front receptionist was extremely kind and helpful. The nurse was also nice. However, the physician Dr. Mohamad Shakir had a terrible bedside manner. He was rude, condescending, and almost hostel when I asked for clarification and my toddler's diagnosis. I WILL NOT BE RETURNING!!!

V Baby: Scam artists and thieves I will definitely be making sure no family friends or associates I know visit this place or waste their time or money

S Mano: Do not go here if you don’t want to be unfairly treated. If you don’t have tricare they will treat you like trash. They refuse to take anyone who has Medicaid and say they don’t take anything but tricare. If you have Medicaid they will not see you. They favor the rich and kick the poor to the curb. But if you walk in with a Louis Vuitton purse you’ll get a smile and welcomed with open arms.0 stars if I could.

V Mano: Rude and unprofessional. I would never give this “urgent care” another dollar. If you don’t have compassion and professionalism at MINIMUM then you should not be in the field of helping people. DO NOT recommend for anyone. Especially if you’re actually in need of URGENT care.

STACY LYONS: Very friendly staff and we were seen quickly.

Mrs Vp: Flu season! I decided to travel a little further away from home and have no regrets. I took my family in as walk-ins in the middle of the week and filled out about 10 minutes of paperwork (the norm). I noticed right away that the clinic is very clean. The receptionist also came out to sanitize the lobby as often as she could. The lobby is small about 20 seats or so and one family was ahead of us. My family was seen right away and the doctor who saw us was an older gentleman who took care of our needs right away. Very nice, wholesome respectful doctor. The receptionist was very nice and respectful as well.The parking lot is small because it is shared with a few smaller stores.I will travel to this clinic again based on how empty the clinic was when I got there and the cleanliness.They also take tricare. :-)Thank you Pura clinic and staff.

sarah Fugate: I was second in line at the door when the clinic opened at 9a.m. with a very, very sick 6 year old child, we had sat in the parking lot with him crying and throwing up since 8:30a.m. with a severe ear infection, waiting for the clinic to Open. After we got in and checked in, the desk staff announced that they would be seeing all the physical patients first, and then start seeing the sick patients. This is an absolute outrage!!! I brought my child here for help, to get URGENT medical care. This clinic has neglected us, and I am very disappointed to be forced to sit in this waiting room with a very sick child while healthy kids are run through a physical. This is not an urgent care.

Alisha Deveci: This is our Urgent care of Choice!!From reception to Dr. Everyone is kind, patient and prompt.I really appreciate how the Dr. Listens to your needs and you leave heard and cared for!

Shelby Taylor: Always had the best experience here and the doctor is straight with u and really helps you understand everything and they work with u when u need treatment and payments

Zanyah Brown: Had my first visit there yesterday and it went very well. Doctor, nurse, and front desk staff were very kind. Got seen and taken care of quickly. I will be back for any urgent care needs!

Sarah Mann: Fast, friendly, and professional. Went to Pura Clinic as a walk in and was seen in a timely manner. From reception, nurse(++ excellence at intramuscular injection), MD, to checkout and prescriptions waiting by the time I igot to the pharmacy. Very nice.

Katie Hammond: Very disappointed in our experience in this clinic and will be ensuring that none of our friends or family visit here. My two year old came home from daycare complaining of ear pain and her pediatrician's office was closing shortly. We chose Pura clinic due to the close proximity to our house. My husband filled out the paperwork and gave our insurance card which clearly states "no deductible" for urgent care. We were responsible for 20% of the total. We've visited urgent cares many times with the same insurance and have never paid a more than $40 copay. The check in person told my husband we owed $110 out of pocket and we were shocked. I questioned her and she told me we hadn't met our deductible. I explained that it clearly states no deductible on the front of the card for urgent care, and she stumbled over her words first saying they bill differently. Finally, I realized that they were charging $550 to look in my daughter's ear and prescribe medicine. We owed 20% which is where the $110 came from. I have NEVER experienced such a scammy situation at a medical facility. My ER copay was less than the copay at this clinic. Steer clear as it seems they charge ridiculous amounts and take advantage of people. It wasn't about the money for us, but the shadiness.

Grace B: My 2yr son needed to be seen here for a bug bite on his left arm. The doctor was extremely nice the front staff was amazing and we were in and out within less than 15 minutes. The doctor listen to everything that I had to say and prescribed him medication for his bite.

Joanne Irish: I am so grateful to Dr Shakir for his kindness and compassion during my illness. The staff were also very kind. I hope I don’t have to visit again but if I do I will not hesitate.

Zak Frazier: Quick visit and instant results! Friendly staff and doctor.

Shaquandra Franklin: Horrible never answered phone . Walk in front desk was rude . Unorganized

Dominique Atkinson: I HAVE BEEN CALLING TWO DAYS STRAIGHT LEAVING THE PHONE ON HOLD AND NO ONE IS PICKING UP! WHAT IS GOING ON??

Erik “Popeye” Wagner: Looks brand new. Easy paperwork and quick visit.

Lyniya Johnson: The medical staff were very friendly and professional. They made my son feel very comfortable during his visit. Thank you!

Crystal Jordan: This is worth 10 stars! CC, the receptionist is AMAZING!!! Hands down the best in customer service and getting things done!! I am satisfied 100 percent! I was needing an MRI and my insurance kept denying it but she took the time to fix the problem so that I got it done. My doctor Samantha is the BEST! Thank you CC for making my experiences there so worth it!!!

Julie Russell: I've been overcharged for both visit to this office. It took 6 mos to get the billing department to credit my $25 deductible (x2) that I paid them but they are still charging me an additional $25 for each visit and won't tell me why I'm being charged. Since this was a wellness check up with GP my insurance company says that I should have only been charged the $25 deductible that I had paid at time of service. I can't get answers from them so I will not go back here. They have lost my trust.

Hector Rivera: Excelent place,great staff 😊🙌

Lina Rivera: Hoy fue la primera ves para mi y tambien para mi esposo.la experiencia fue excelente.desde la recepcionista,la señora del laboratorio y la doctora Samantha todas super atentas y agradables.estamos Super Felice's. 👍👍👍❤️

John Croom: This place is Great.Dr.Polley is Awesome.. she takes the time to listen to you and gets you taken care a.s.a.pThank you Dr. Polley for being there.. I wish you could teach other dr's to be like you..

Laurence Vaughn: I backed to my Dr's appointment at Goshen medical, forgetting to bring along a mask and the receptionist says that they didn't have a mask to give me so I would have to test an appointment u already waited 2 months to have.When I'm outside, calling to reschedule my appointment, a gentleman walks out of the office with 2 masks that they gave him. I argue with the receptionist as to how they can hand out fresh masks but they can't give you one on entry. Because I raised my voice to them about a completely insane policy, they told me to find another doctor.

Phyllis Pate: Friendly and comfortable environment

Robert Henderson: So, this place was to become my family and my PCP. About 3 weeks ago, I got sick. I called them to see if they would see me. They told me, “no” go to a doc in a box(Next Care). I ended up at a Doc in a Box to confirm I had Covid. The Covid turned into Covid pneumonia. Doc in the Box, told me to make sure I followed up with my PCP. I had an appointment set with Goshen for Wednesday August 11, 8:30 am. I wanted to alert them, about what I had been dealing with prior to being seen by them. I gave them a call, and was told over the phone, “technically we are not your PCP, since we have not seen you, yet.” “You need to go back to Nextcare…” this is the medical assistance this place gives. Avoid them at all cost. Go to the ER, a Doc in a Box, or a witch doctor, before these people.

Niki H: They have failed to diagnose me in the past and I have gone to the ER instead and gotten better treatment and care. This last incident is the final straw though and makes me thankful for taking the time to do my patient intake at Southern Regional during my office visit at Goshen. I went and saw them on Wednesday and the doctor didn’t put my prescription in until the next day and put it in at the wrong pharmacy, now it’s at no pharmacy! Completely unprofessional and unbelievable considering it’s antibiotics for my out of control tonsillitis! At this point I don’t trust the diagnosis and will be following up at SR to ensure that I don’t have strep! Seriously get it together and hire some actual MEDICAL PROFESSIONALS!

Jeremy Thompson: Was told I have to come back every 30 days for a refill on my blood pressure medication. Couldn’t even give me a 14 day supply to get me through till my next appointment. Asked what do I do about my high blood pressure and they told me to go to the emergency room. What a pathetic organization.

KENT OTTAWAY: I have the Medical Power of Attorney for the patient. I was not allowed to enter the building unless they were allowed to Bill my insurance for a COVID swab, even though I have been fully vaccinated. A rip off. I will say the staff was polite.

Jalisa Pinkett: I would leave zero stars if possible. This entire establishment is horrible and I wouldn’t trust them to treat my pet rock.

Onlypamelasway: Run, the doc is incompetent, SOME of staff unprofessional, I would give this place a flat 0 if i could.

Robert de Graaf: I have had several appointments here to date. Service by medical staff has been consistently good, but service at the front counter has been consistently poor. Every time I have been here I have been disappointed (even shocked) by the lack of professional courtesy and the poor manner of service. While not verbalized, the impression given by front counter staff is one of, "You again? Didn't we see you just a month ago?"Dr. McAllister is exceptional; he is the only reason I will return. (Edit: Dr. Mcallister is no longer at this branch.)

Sarah Williams: BEWARE! This is a horrible place. They lied to me about their promise to see my son inside in a private area. The knew he was in a medical emergency and did not get in touch with me although I was signed on his paperwork. The office manager, Amy is extremely rude and mean. The receptionist asked doctor to see my son inside but the doctor ignored it. Corporate called and took info but never called me back to discuss what they found out. My son died and I blame Goshen in Fayetteville for their lack of concern for him. His blood glucose level was extremely dangerous and although I was signed onto his paperwork, the PA did nothing. If they were not legally bound, they were morally bound. I will tell everyone I know about this horrible place.

Leslie A Simmons: It's amazing that they are allowed to call this place a medical center. Substandard.