Best Swimming Pool Contractor Fayetteville Near Me

Parrot Bay Pools Mako pool services inc Spa and Pool World by Clayton Britt and Sons, Inc. Elite Pools Inc Hallmark Spas, Pools & Billiards Affordable Pools Premier Outside Fayetteville John's Pool Maintenance and Repair Oasis Pool, Spas, and Home Improvements(OPSHI)

1. Parrot Bay Pools - Harnett County

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· 234 reviews
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2. Mako pool services inc - Cumberland County

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· 36 reviews
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Mako pool services inc: what do users think?
megan maag: Very helpful thnk uuuu
Jon Gon: Positive:ProfessionalismGood team. They leveled the ground and constructed the pool fairly quickly just waiting for the liner to have the wrinkles straightened out so we can continue to fill the pool and have the pump built and installed. Also having them install hard plumbing. Follow up upon completion to come.Service:General construction
Reggie Codrington: Jennifer and Steve are wonderful to work with and they have the best crew and they clean up after construction just a wonderful company jService:General construction
Diana Michaud: I have never seen such a hardworking group of people. The employees of Mako Pool Services are dedicated to getting the job done and getting it done right. In an overwhelming season, they continued to work efficiently and cheerfully even though I know they had to be exhausted. Their knowledge and skill level made me very comfortable with our pool installation. I appreciate how friendly, knowledgeable and dedicated they were in making sure we had the best experience possible. I highly recommend this stellar team!Service:General construction
Ronald Lanier: Positive:ResponsivenessGood quality workmanship. Answered all of our questions in a timely manner. Only misunderstanding was when payment was due. My understanding was when job was complete. Their understanding was when water started flowing into the pool. Any way things worked out. We are enjoying our new pool. I would recommend this company.
Timothy Walden: I cannot express how happy I am with the work that Mako has done for us. Although the weather delayed their team went above and beyond to make our pool install go flawlessly. They responded to every phone call and text. Showed up when they said they would and called if the weather would not permit them to come. The whole staff was friendly to the point where it felt like a family. Positive attitudes and smiling faces greeted us and left when the job was done. They answered all the questions we had regarding pool maintenance and upkeep as well as a few other landscaping questions. If google allowed more stars they would get them. I can’t wait to spend the rest of the summer relaxing in this professionally installed pool. Highly highly highly recommend this company for your pool installs.
Tom James: Positive:Quality,Responsiveness,ValueFrom the time I called them about my pool from hallmark into the time they install my pool there were great and so is there work they are a good pool service.
Nate Skywalka: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueMy pool was put up well and communication was great I’ll recommend them, Thank you mako pools.
Reginald Ennett: Maki Pool Services were extremely profession and walked me through the process of what they had to do to repair my pool wall and replace my pool liner. They completed phase one of the project in 3 1/2 hours. They were so efficient that I cooked them dinner to go.THANKS FOR A SUPERB JOB!GO MAKO!!!Reggie and Kathia Ennett
Shamaia Yahweh: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAwesome job!! This company came highly recommended by a coworker. Friendly and professional crew. Finished in a timely manner and I am LOVING my pool!! Thank you Steve, Jennifer and the rest of you wonderful guys!! A job well done!!
Tina Gavlinski: My husband and I have been communicating with this company for over a month now, just trying to find out what their schedule is like and if we can get ourselves on that schedule to have an above ground pool installed. Each time we've been told we would get a call back. We were even told someone would come out to give us an estimate but they didn't come out and we didn't even get a courtesy call. Only after I sent an email did I they reach out...only to be told they would be coming out and you guessed it...no show and no call. Such a shame because this company came highly recommended and they were nice on the phone but their lack of communication is a deal breaker. Based on their poor communication skills, I'd be afraid to hire them now. I'm afraid they wouldn't get the job done. If they just had the courtesy to tell us whether they are scheduling the job we asked for or if they are prioritizing bigger jobs, we would completely understand. But they obviously don't need our business if they leave us hanging so many times. Very inconsiderate and unprofessional if you ask me. This company might challenge this review but I have phone records and an email to back this up. Very disappointed. I'd give zero stars if I could.
Kyle Dickerman: Positive:Quality
Casey Givens: Reading the positive reviews on here makes me wonder why we didn’t receive the same positive service that some of these other customers have received. The negative reviews fall more in line with our experience.Communication with this company is awful. We were never notified of an exact install date or time after calling and texting several times with no response. They showed up late one Saturday afternoon without warning- what if we weren’t home? How would they have known where to put the pool? As of the posting of this review, we have a pool in our backyard, it’s 3/4 full with no skimmer installed and their equipment still in our backyard. The day they came back to erect the pool, (also just showed up with no warning) they asked my 15 year old son for payment- the job was not even completed. We didn’t even know they were coming that day- so no- they didn’t get paid that day- plus, like I said- the job was not complete.Since purchasing the pool from Hallmark in Fayetteville, we have yet to receive acceptable communication EXCEPT for when we called them back about payment. We made the mistake of paying in full LIKE THEY REQUESTED before the job was completed. We also asked for an invoice and didn’t receive one. They are the ones who told us to call them when the pool was filled to a certain spot- we called 4 days ago with that information and they have never returned our calls.Jennifer was very kind and knowledgeable while at our house installing the pool- I just wish that they were better with communication. This has not been a positive experience from day 1 and if we ever were to need pool work done again- we will look at a different company. They may need to look into someone more responsible and responsive for their administration/scheduling.I will be happy to update this review as soon as the job has been completed in a timely manner.
Eric Givens: Critical:Punctuality,Quality,Responsiveness
Michael Torres: Mako pool services is a small local company that could teach other similar service providers the meaning of excellent personal service and quality workmanship at a reasonable price. We purchased an above ground pool from Hallmark Spas, Pool and Billard on Fort Bragg Road. We asked Hallmark owner if they could recommend a good local company to setup and install our pool. There was no hesitation, they recommended Mako pool services to us. We called Mako pool services and are extremely pleased from our initial call for setup and installation through completion. In our opinion they did not just meet but they exeeded personal service and set an example for quality workmanship expectations for a reasonable price. Both Mako Pool services and Hallmark Spas are the best folks to go to for your pool needs. Now all we need to do is wait for pool season to jump in and enjoy our new installed pool.Service:General construction
Sharon Munoztorres: Excellent workmanship. I highly recommend them. We purchased our pool from Hallmark on Fort Bragg Road and they recommended Mako. I have done business with Hallmark for years with our last pool at our other home, so we trusted their recommendation for an installer. Jen and her crew are awesome!!! I would not go anywhere else. Both businesses are top quality. Thank you Mako and Hallmark. Now we just need warm weather!!! Sincerely, Sharon Munoztorres
Jeff Santana: Since 2017, we’ve been using Mako Pool Service for the Maintenance per Recommendation of Hallmark Pools & SPA. On Feb 17, 2020, was another great service from to them they had to change the pool liner and sand. Steve and Jennifer they make sure that the quality of work is A+, They are on the job site to make sure that is done correctly the first time, the communication with the customer and answering question is also A+, they have a great crew that came to our house and was very courteous, professional and very customer oriented, also their crew made sure that the job site was cleaned up.Translation to Spanish ReviewsDesde 2017, hemos estado usando Mako Pool Service para el mantenimiento por recomendación de Hallmark Pools & SPA. El 17 de febrero, 2020, fue otro servicio de ellos que tuvo que cambiar el interior de vinil de la piscina y la arena. Steve y Jennifer se asegurarse de que la calidad del trabajo es A +, ellos están en área de trabajo asegurarse de que se hace correctamente la primera vez, la comunicación con el cliente y responder a la pregunta es también A+, tienen un gran equipo muy cortés, profesional y muy orientado al cliente, también se aseguraron de que área de trabajo quede limpio antes de irse al final del día.Jeff & Sandra
Kenneth Williams: Positive:Punctuality,Quality,Responsiveness,ValueGreat service, and quality craftsmanship. Wonderful people to do business with.
Amber Chesson: Great service. Wonderful people. Very easy to work with and they care about the quality.
Anthony Walden: Big A.I have known and worked with the owner of this company over 30 years.Great work and aaaattention to details.Wish I had something else for them to do.

3. Spa and Pool World by Clayton Britt and Sons, Inc. - Fayetteville

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· 66 reviews

3703 Bragg Blvd, Fayetteville, NC 28303, United States

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Spa and Pool World by Clayton Britt and Sons, Inc.: what do users think?
Fernando Adan: Positive:Professionalism,Quality,Responsiveness,ValueAwesome customer service!
Kay Frazier: Positive:Professionalism,ResponsivenessGreat customer service. Friendly and knowledgeable.Service:Swimming pool water analysis
R. G.: Critical:Professionalism,Quality,ValueEmployee Gary has displayed unprofessional acts towards people who want to make a living off their own creations. Imagine if everyone's hard work was free to use at their leisure, then when ongoing labor is needed and you have to charge, (for better features) you get dinged by someone's laziness and inability to calculate a pool.
Sandra Russell: Everyone’s so professional and helpful! Greeted like family as soon as you walk through the door! I used them in helping me get my pool levels right. I bought samples in everyday for a couple days and they never sold me anything I didn’t need.Thank you everyone in that establishment 😊Services:Swimming pool equipment maintenance,Swimming pool water analysis
Alfonzia Harvey Jr: Great
Billy Terry: From the time we got our above ground pool we had nothing but problems with it. We had to buy a sand filter pump as the one that came with our pool was inadequate. We talked to Nikki at the store and she recommended that we buy a sand filter. Having done that, we had problems with the hoses being different sizes. Went to Nikki at Spa and Pool World and she researched it and found us the right hoses. Next she set us up with the right chemicals to get our pool right. And since they test your water for free, it was easy to know what to add to our pool. Nikki even showed us how to winterize our pool. I could go on and on about this company and it's employees. They offer great customer support and are very knowledgeable about their products. I personally think that they should give Nikki a raise because she goes above and beyond.Services:Swimming pool water analysis,Swimming pool summerization,Winterization
John Mcfadyen: They do great work
Toni Marie Jenkins: Nikki was a great help!! David done a great vinyl liner replacement / repair install! Very reasonably priced, timely and professional.
Kirt Cottrell: tried 2 time's to get them to order me 6 inch drain covers they never called never ordered or couldn't find them. A run around. then I needed a sub box for my pool heater they couldn't help me but said they could sell me another heater didn't need a new heater. Crooks
John McCosley: Knowledgeable staff and always have what I need to keep my business moving.
Robert Pelkey (Rob): Friendly staff and good prices for supplies. They also have military discount
Mark's Tunes: Bring a sample of your pool water, don't leave empty handed. In 24 hrs you'll have a pool that looks like glass!
ALEX EDWARDS: Professionals at work!
Emm Jay: Even though their in-ground pools are way out of my price range ( I was told starting at $90,000) the lady who greeted me was pleasant and informative. I might come back to buy a hot tub from them since they do sell them.
michohn montague: Staff was prompt, courteous and very knowledgeable. Did I say courteous oh, ok.
janet bryant: Service:Swimming pool water analysisPositive:Professionalism,Punctuality,Quality,Responsiveness,Value
William Soukup: Critical:ProfessionalismI call for information but because I did not purchase from them they would not help me. All I asked for was a phone number they had at hand. Jerks
John Cain: Nikki was great. Very knowledgeable and customer service oriented.
Diego Davila: This place is closed.
john powers: Always helpful
Shawn: Been looking for a above ground pool. The other places in Fayetteville either gave me a high quote or generally wasn't interested in selling above ground pools. One place even treated me like a lower class citizen since I didn't want a in-ground pool. But Spa and Pool world gave me a very fair price and they treated me without bias. So I purchase a pool from them. I could go on but then this would turn into short story. I definitely would recommend them. Thank you Spa and Pool World!

4. Elite Pools Inc - Fayetteville

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· 36 reviews

7162 Rockfish Rd, Fayetteville, NC 28306, United States

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Elite Pools Inc: what do users think?
Gail Morfesis: The best in town!! FAIR, RELIABLE, KNOWLEDGEABLE!WILL TROUBLESHOOT FOR FREE.
Shelly Roper: I am forever grateful for the care Derrick and his team gave us. This man was at my house at 12:30 am checking on equipment and working. He was back again the next day first thing. He honored price I was quoted, showed up when he said he would, looked after us when there was a problem and charged me reasonably. I spent six years in the pool industry and I can tell you he is the best local pool contractor in our area.
mary Leahy: Elite pools did an amazing job restoring our pool. Great service great work!! I would highly recommend this company.Thank You Elite pools for your amazing work.
Dan Leach: I am writing this to keep other customers needing a pool liner from being subjected to the painful four months I was from trying to get the pool leak fixed that was caused by Derik Core of Elite Pools, Inc. Derik is a likeable person and as long as there is no problem, he is on it until he gets his final payment. Because my liner was damaged because of bleach capsules and unsightly, but not leaking, I contracted with Derik to replace my pool liner with a new, up to date design liner.Within two weeks after his liner installation on October 6, 2022, I noticed the liner was losing water. I called and let Derik know. He said he would take care of it. Two and a half months later, in December a week before Christmas, he finally came by. He spent 45 minutes doing a test and stated it was leaking around my stairs but he didn’t have time to fix it then. Though I asked him about the stair seal when they were putting the liner in, he said it was OK.After four months of contacting him, I realized he was not going to fix the leak caused by his installing my new liner. Since my telling him about the leak the first time, he had only answered two of my phone calls and two texts in four months. His integrity is questionable. My hope is no one else will have to deal with the lack of integrity I have had to deal with in Derik Core and Elite Pools, Inc.
Meticulouz Detailer: Derik is a stand up guy. Hands down. He knows his worth and he will treat your pool as if it was his own. I'll definitely call him if I have any problems.
Emily Webber: If I could give a 10 out of 5 here I would!!! Elite Pools Inc. Has been amazing to work with. Derrick and his crew worked really hard to get the pool finished. Derrick, the company owner, was at the house with the pool building crew every time they were at our house. He went above and beyond to ensure our pool was absolutely perfect and the way we wanted it. We hear the pool building horror stories, and this experience has been the opposite of that! Thank you Derrick and crew for all of your amazing work! We couldn't be happier with our new pool!! We have so many memories to be made now in our backyard!!
Jessica Darling: The best in Fayetteville!!! He always does a great job, and most importantly (and a rarity in the field) he shows up when he says he will!
Laura Ranz: One of the best things we did 7 + years ago was to get a pool from Elite Pools. Derick and his team installed our pool like it was being done for their own families. The process was made easy, simple and fun. When they completed the pool our back yard was transformed into an oasis.After 7+ years we still call on Derick for any of our pool needs. I would recommend Derick to anyone who needs a pool installation or service.YOU WILL FIND NO ONE BETTER TO TAKE CARE OF YOUR POOL NEEDS!
Angie Quist: I’ve never owned a pool before so I had many questions! Derik answered all of them with much patience….even when I asked the same thing more than once. He showed me how to clean the pool and maintain the chemicals. He also found a way to save me thousands of dollars…..who does that when they can make a buck….Derik does! You can tell by the kindness and hard work that Derik loves what he does. Thank you Derik!
Doug Sponsler: My neighbor who is a senior citizen had an issue with her in ground pool. I contacted elite pools and they came over right away. He conducted a diagnosis and gave us a recommendation to resolve the issue. We offered to pay him for the diagnosis and he turned it down. I highly recommend elite pools for any repairs to your pool . Very honest and dependable.
Trench Wolfhound: Derrick is a stand up guy and really good at his job. No question about that. He certainly saved me money by finding a problem that was less than the problem I hired him for, caused by a different pool company. He provided a refund for the difference and was able to address any complaints I had. Much appreciated.
Sarah Cole: I called about problem with our salt water pool system and got great results. The gentleman I spoke with does not service our area but was able to talk me through finding the part online. Thanks for all your help.
Debra Patillo: I can not say enough about derek….I called him in a panic about my pool pump low pressure ..he was patience and understanding and came to my home and walked me through everything even taking the time to show me how to use my pool door alarm..thank u againFrom Deb and Nate
samantha unboxed: I was in desperate need of someone helping me fix and hook up my pool pump I knew nothing about it and nobody wanted to help. This company and the guys who run it went out of their way to come and help me hook it up and tell me what I needed to do to get my pool running. I couldn't ask for better customer service. I am from New England and from what I've experienced down South a lot of the company's don't respond ....This company is by far the BEST company I've had contact with in 7 years since I have been down south....I would recommend them to anyone and will continue to pass on their name to everyone looking for pool services!! A++++
Ana Pet: I called Derick to ask if by any chance he would come to west Cary or know someone in the area that could help me with pool plumbing, pump and leaking issues. I am completely outside of his service area. Nonetheless, he spent several minutes with me on the phone looking at a few companies he thought would be worth checking out in my area. He was very nice and resourceful. I appreciate the help! I made a few calls that lead to a few others and I am now waiting for a appointment confirmation from what it seems to be a good company.
Kevin E: Solid dude. I called to throw money at him and he talked me through my problem without charging a dime! I am a fan of down to earth conversation and simple solutions. Don’t hesitate to call Elite Pools!
Amanda Hunnicutt: I just closed on a home with an in-ground pool recently and know nothing about how to care for one. I had some issues getting things going and decided to call Derick. He just so happened to be in my area and came right over. He quickly got my pool going for me and explained everything along the way. I was so surprised he didn’t even charge me for his time. I’d like to thank him again here for all of his help, it was beyond appreciated! We will surely contact you in the future for anything within your realm of business. 😄
Brett Jeffries: Positive:Professionalism,Quality,Responsiveness,ValueGreat customer service! They were very timely in responding, extremely fair priced, and very professional! I absolutely recommend them!
Em Em: It was hard to find someone available. Derick came out and measured my pool perfectly even without being able to see through the water. You worked hard through 100° weather and did a great great job and was very competitive with his prices even though he didn't have to be because everybody else was booked up and he was the one available so he could have jacked up the price but didn't. I don't know much about pools and such so he took all my phone calls and it's very calm and informative which I can appreciate
Jonathan Conover: Doesn't work with home warranties. Too bad they would have paid whatever he said the job cost.🤷‍♂️
Randy Carpenter: I called Derrick about a pool leak problem. He returned my call within an hour or so and we discussed the problem. He advised me to check something on my control valve (the back flow). I went out to the pump and that was the water leak problem. Water was flowing out of the back flow. I called him back and he walked me through replacing the cover & handle assembly. He even provided me with a part number and web site to purchase. I offered to pay him to replace it but he advised me I could do it. He was great. If I ever have a problem or if anyone of my friends or neighbors needs a pool repair man or service I will provide his name and number. Thank you Derrick @ Elite Pools Inc.
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5. Hallmark Spas, Pools & Billiards - Fayetteville

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· 185 reviews

2911 Fort Bragg Rd, Fayetteville, NC 28303, United States

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Hallmark Spas, Pools & Billiards: what do users think?
William Walker: It's definitely the place to go to learn about spas. Very informative and customer oriented.
T: Positive:Professionalism,Quality,Value
Donna Houston: Great people!
Paul Sell: My go-to pool supply store. Family owned with great customer service.
Chris Parkhurst: Very knowledgeable and personable!
Joseph Yersak: Very courteous and helpful.
K C: As a business owner. There are few things to learn ffrom the services provided by Hallmark Pool in Fayetteville, NC. I have to say that there are more great people in this town. Mark from Hallmark pool has been God sent to us. He has a lot of knowledge about the pool. He volunteer to look at my pool because of a pool company that we hired previously that charged us a lot of money and did a bad job. Mark was able to diagnosed the problem at his own expenses and recomend solution. I am very grateful to the entire store. Mark and the entire crew at the stone are so wonderful. Mark has great video about pool operation that have been life safers.I wish we have more people like Hallmark pool in every customer service business.Please keep up the way you care for your customers. I appreciate you all.Services:General repairs maintenance,Swimming pool water analysis
Denise Singer: Great place for advice, great service, have every thing need for my inground pool
Robert Pelkey (Rob): Very helpful in finding parts and have a military discount
Rachelle Gidney: I would like to recognize Hallmark Spas, pools & BILLARDS. We bought an above ground pool system in May of 2022. They were so knowledgeable and helpfulThis was our first time buying a above ground pool. They have youtube videos of how to do things. They recommended an amazing builder to do our fence and deck. They have been in the business a long time. I highly recommend them. No matter what I need they are there to help the community.Services:Above ground pool installation,Swimming pool water analysis
BRIAN Digby: I love this store to get pool supplies such as Clorien tables Skock and water testing for your pool also all the stuff to get your pool crystal clear again and when they test water they will write step by step instructions on how to get your pool crystal clear and tell you how to keep it crystal clear and keep it from turning into a serious mess
Bethany Flores: We have been using this company for 4+ years based on a recommendation and will continue as long as we own a pool. I don’t believe you will find a more honest business anywhere. They never try to sell us anything more than we need and are always completely helpful and honest when we do want/need to make a purchase. Over the years we’ve purchased a new pool pump, hot tub, and multiple products for our pool. Additionally, every single person they’ve recommended for other services have been honest, trustworthy, and hardworking.One last thing- they support the local military community with a discount.Services:Spa hot tub installation,General repairs maintenance,Swimming pool equipment maintenance,Swimming pool water analysis,Swimming pool equipment repair
Miss. Mom: Sheila was awesome! We purchased a new cover for our spa and it would not fit in our vehicle. She immediately offered to drop it by our home, AT NO COST! Her husband, Mark, and she delivered our new cover to our house and even assisted us with unpacking it and walked us through installing the cradle that attaches to it. If that wasn't already enough, they helped troubleshoot are moto-massagers and the panel. We were beyond grateful for their kindness and customer service. You can't go wrong with Hallmark Spas, Pools & Billiards. Thank you so much Sheila and Mark!! We're customers for life!Service:Hot tub equipment maintenance
Bud Benson: Positive:Professionalism,Quality,Responsiveness,ValueWe always receive prompt and courteous service. Staff took the extra time to address all of our issues. They are family owned and support our military.Services:General repairs maintenance,Swimming pool equipment maintenance
Jilian W: Positive:Professionalism,Quality,ResponsivenessSeriously the most professional and friendly people to work with. I came across Mark on their YouTube channel and he immediately responded and and walked me through what I needed to do step by step. Every company should be like them!Services:General repairs maintenance,Swimming pool crack repair
Greg Hall: They always go over and above to help
John Mcfadyen: Great place to but your pool needs
Sua Sponte: Have been going to them for years! Great people, professional and always willing to engage in discussion. Everybody I've recommended to go there have become permanent customers.
Mark Andrews: Good shop and very helpful employees!
Sam Haines: Very friendly. Knowledgeable and helpful. We'll be relaxing in our pool soon!
Sandra Carter: Love this place, family owned, have good quality items. They have the best pools, home spas and pool tables in NC. Go get you some! Enjoy!

6. Affordable Pools - Fayetteville

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· 29 reviews

6527 Raeford Rd, Fayetteville, NC 28304, United States

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Affordable Pools: what do users think?
Jocelyn Deighton: Hands down best company around!!! Ken responded quickly and knows about pools and pumps inside and out!!! Will never go anywhere else! Honest, friendly, knowledgeable, trustworthy! I could not be more impressed with the service and efficiency of Ken and his company! Well done and thank so, so, so very much! I appreciate you more than you know getting our pool back up and running!!!!!Services:General repairs maintenance,Swimming pool equipment maintenance,Swimming pool equipment repair
Arthur Saffo: Good people
B Fisher: Best pool company around great price excellent customer service highly recommend
Jennifer Flanagan: Positive:ProfessionalismI wasn't aware of this store until today. After leaving my usual pool maintenance store empty handed (they are having trouble keeping things in stock) I happened to look over at the right time and saw the sign. They had the exact item in stock and the store employee was helpful, friendly and professional. Thank you.Service:Swimming pool summerization
Rhett Stroupe: Positive:Professionalism,Quality,ValueAffordable Pools replaced my inground pool vinyl liner. Chris and Dominic displayed professionalism and awesome customer service! My new liner looks great! Keep up the good work!
Danni Wynn: I can’t thank you enough for not only taking time to try to fix the problem over the phone, but getting some one out here quickly to fix the situation. I bought a home that has a pool that was built by Affordable Pools and it’s nice to be able to ask questions (size of pool, shock and chlorine questions) and the sweet woman on the phone answered all of my questions who was so pleasant to deal with! You forever have a loyal customer! Thank you!!!Service:General repairs maintenance
Elbert Terrell: Positive:Professionalism,Quality,Responsiveness,ValueVery nice family business and reasonable prices. They are definitely worth the wait. The owner was very honest about the process and any questions I had. Highly recommendServices:General construction,Remodeling,General repairs maintenance,Swimming pool water analysis
Alyssa Stoffer: I would not recommend this company. The liner was replaced on my pool just fine. But the communication or lack there of has been awful. We hired an outside lead detection company to come out to determine where a leak is post the liner install. Its in the light they installed after doing the liner. I've been instructed by their office manager not to call the office because I was rude. So my husband called to try and get answers and he was greeted with unprofessional attitude. My renters have also tried to get a clear answer on what work was done pertaining to the bottom drain and they were given a different answer then my husband. Its a complete mess and a total waste of our time and money.Updated-12/28 -Funny that “thou shall not lie” isn’t part of your “Christian values”. We took your company to small claims court over 18 months ago and WON. You can keep your false narrative but I’ll keep telling everyone to stay away from your company.Services:Remodeling,General repairs maintenance
Michael hedgpeth: Critical:ResponsivenessCalled 4 or 5 times to get an estimate on an in ground pool. No reply. Even stopped in one day and they said they had me on the list - have yet to see anyone and it’s been 3 months. Needless to say they will definitely NOT get our business.
Michael Solomon: In process, will write an in-depth review of my experience once complete.
mary mullaley: Okay
Melanie Livingston: Our experience from beginning to present has been exceptional! I wouldn’t waste time with any other company. Ken is straight up with everything, does what he says, is on time and very professional. His staff is professional and friendly and gets the job done! Lisa is super friendly and very knowledgeable about all things pool but rest assured if she doesn’t know something she will get the answer to you as quickly as possible. I am 100% satisfied with my pool installation and the service that I have gotten with it.
Jerrod Keplinger: Really disappointed. Affordable pools advertises itself as a Christian based business but that’s not the experience we’ve had. The owner gave us a price which was to “include everything” but when it came down to it, tried to back out of his word and charge us much more. It’s too bad you can’t trust a mans word anymore. Losing the business of two pools.
Scott Caisse: I used this company to replace the liner in my inground pool. The initial work was done and was timely. On the second season part of the liner started to come loose. I called and asked The owner to come and look at it. He explained that it would be an $89.00 service call. He said the warranty was only good for one year(almost $2,500.00). My issue was with the workmanship not the product. Poor customer service and does not stand behind his work. I will pay someone else before I give him the business.
Dante Oops: We are absolutely in love with our new pool! Ken did listen us careful and give us advice which he was very knowledge. He never pushed mew to get something bigger and more money. Ken did a beautiful and professional job. I was very impressed with their pricing compared to their competitors. I love that they are a family ran small business. Customer service was great and we have no complaints. I highly recommend this company for the job.
Stephanie Searor: This company did an amazing job installing our pool liner last year. Their prices are fair and they do a good job; however, because they are very good, they’ve gotten very busy, and definitely need more help. The owner’s daughter is doing a majority of the work, and she definitely doesn’t have enough hands or time to get everything done. I hope they can find some good help so that they can take care of even more pools in Fayetteville!
Clinton: Had a great experience from day 1, I highly recommend Affordable pools. Our pool was completed on time no changes in the price no issues and have been enjoying it for several months. Ken and his team are great! I'm not sure about some of these bad reviews because you don't pay until each phase is completed so they don't take your money for a job not completed. I will continue to use and recommend affordable pools for all our pool needs.
Amanda Brown: I was nervous about getting an inground pool installed I had several company's come give me estimate Affordable Pools had the lowest price and didn't try talking me into something I didn't want. He was honest with me about everything up front and did it exactly how I wanted it. I am very pleased with this company!! I will be using them for all my future pool needs! Thank you so much for making my backyard my own paradise
Victoria McIvor: Contacted them in February now it's June and the work was finally completed. My liner was ordered and replaced no problem but the concrete to get fixed is where my trouble began. I had to call them and ask them when the work was going to be done. They never called me without being prompted to explain anything going on, until I asked for a discount for the inconvenience is when I got an explanation and them saying no we can't come off the price. They said the concrete guy was in the hospital for two weeks and with the rain they couldn't get it done faster. My thing is there was plenty of days between march and may to come finish the job but what really upset me is no explanation for anything until I ask for them to come down in price! They should've contacted me and explained to me during the process but they didn't. His daughter took off a hundred for the inconvenience but not her father ken. She understood I was upset and took off what she could which I am thankful but her father was like sorry my guy was in the hospital for two weeks and there was rain so I can't come down on the price. Mind you they had since march after the liner to finish. How many days is that? Exactly, I will never consult them again or recommend them. Very poor costumer service. But they got a star because that's the lowest choice and because of the daughter. Thank you for the discount and I apologize for being so angry in the store. It wasn't you just the whole situation.
Shawn Holmes: Great company! I would refer him to anyone he was very willing to work with us and fast! The owner is very hands on every step of the way

7. Premier Outside Fayetteville - Harnett County

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· 2 reviews
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8. Blandford Pool - Cumberland County

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· 15 reviews

1022 Screech Owl Dr, Hope Mills, NC 28348

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9. King's Pool & Spa Services

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· 11 reviews

6518 Celestial Pine Dr, Hope Mills, NC 28348

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10. John's Pool Maintenance and Repair - Fayetteville

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· 1 reviews

123 Clinton Rd, Fayetteville, NC 28312

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11. Oasis Pool, Spas, and Home Improvements(OPSHI) - Hoke County

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· 4 reviews

344 Labombard Ln, Raeford, NC 28376

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