Best 4 Star Hotels Raleigh Near Me

Jon Jackson: Rooms: Solid rooms, clean and modernNearby activities: Restaurants and bars very walkableNoteworthy details: 17th floor Lounge is always a perk, complimentary drinks and food if titanium or higher. Fantastic attendants and service up there.

Andrew Hobbs: Our toilet stopped flushing. Our keys stopped working literally every day. The hotel has leaks and the elevators are multiple years out of inspection with missing bolts in the panels and take up to 15 minutes to arrive. Out room had multiple broken tiles and the bathroom had mold. No stairs from the lobby so it’s a fire hazard. The restaurant was overpriced and bland. There was a homeless guy in the lobby asking people to rent him a room that the staff did nothing about. No fridge or microwave in any room and some of the ice machines don’t work, and since they are on random floors you will have to run around the whole hotel to get ice. The door to the room also wouldn’t close all the way unless you pull on it with all your weight so it could be potentially reopened without a key. Half the escalators don’t work. The room also had silverfish.

THE WHITE MEXICAN: KeeKee went above and beyond to help us secure everything we needed for our room late in the night shift thank you so much, had an amazing time here in the city.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

C Bee: I had breakfast Monday morning while waiting for my business partner to come and join me. I was blown away at how delicious the food was. I'm in the food and beverage industry, and I sometimes like to taste other chef's food. I had to ask who the chef was. The young lady told me Darrin made the breakfast. The grits were perfect, and the hotel was spot on for great customer service. Thanks so much Sheraton for the great hospitality!!

Audrey Pryor: Everyone was super polite and inviting. Very welcoming and close to lots of restaurants and other events going on in Raleigh. Kiki and Chris stood out to our group and they were fantastic along with the rest of the worker there! We had an amazing experience! Definitely worth the money!!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Lux Nyx: Rooms: I am lucky and loved the room accommodations and assistance getting comfortably checked in and readyNearby activities: Beautiful city of lights and business offices inside for various Sheraton usualsSafety: Safety and protection within business building safeguard and discretely handle concerns in house with various security companies and policies for room access after hoursWalkability: Area is gigantic, downtown and close enough to not require transportation, intown public transportation is free and widespreadFood & drinks: Different types of things and restaurants coupled around many bars and dance clubs. If lacarne is still downtown this is the place is the place to goNoteworthy details: Ask and we shall see

Adrianna Parrish: Chris and Keekee were so helpful the entire trip, they even helped find something we lost. Ten out of ten experience because of them!Noteworthy details: I just want to reiterate that keekee(security) and Chris (bell man) we’re very helpful the helped me multiple times during my stay.

Abby Beacham: Chris and Kiki are doing a top tier job!!!!

Kadence Haltigan: Chris kiki is da bomb. He helped us with so much and so helpful with directions!!!! Kiki security is top tier!!!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

mollie x: Chris and Kiki were super helpful and answered all of our questions!!

Karley Hardison: chris and kiki is top tier!!! 10/10 gave good food recommendationsRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Kid-friendly …More

Rory Fortune: Amazing stay! Wonderful staff like Kee Kees amazing security and great conversations with Chris.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Amanda Renye: Keekee the security and Chris the bellboy were wonderful!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Adriana Lane: i had a very amazing expierncw at this hotel. The whole staff was friendly especially the bellman Chris who kindly assisted me with some great recommendations in the area. He has a great personality and made my stay comfortable.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

James Ge: Everything was great except for the hotel surroundings and transient open lobbyRooms, stayed on the club level, the room looked renovated according to the updated Sheraton brand, although the ceiling had some strange marks, bathroom amenities were goodLounge, the staff was very hospitable, and for an American club lounge the hot dishes were remarkably good - considering US dining times you’ll not find a space between 530pm - 630pm ish, come at seven the lounge is yours, with dishes being replenished even 10min before dinner is supposed to wrap up, there are dozens of non alcoholic beverages and plenty of snacksThe only off putting bit was the combination of lobby architecture - being accessible from two sides and a connected building, which led to some odd folks roaming around, maybe it’s a trade off for being in what appeared to be downtownIf you come here from Bonvoy to double check against the 3.x rating the hotel has received there, I completely disagree itIt’s a solid Sheraton with updated rooms on the club level, a good club lounge and friendly staff - and I say that as a long time ambassador status holderI’d stay here again, but a bit of lobby security wouldn’t hurt

Brice Pinkowski: Great location in the heart of Raleigh. Just certain parts of the room show its age, with warping floors and cracks in the corners. Despite these small things it is very clean and a comfortable place to stay.Rooms: 4/5|Service: 5/5|Location: 5/5 …More

Sam Sletten: Pros: Lovely front desk staff, good air conditioning.Cons: Rooms.Traveling as a group, of 3 rooms that we checked into 2 had to be changed. The first room's door had a security latch that was completely sawn through. The second room had not been cleaned after the previous occupant. All three rooms had either cheap or highly worn vinyl flooring that was coming undone. Hooks for the showers were old/warped and as a result occupants had to re-hang the shower liner. One request to replace a broken coffee maker was ignored.I am a regular guest at Sheraton Hotels and have never seen a property in this rough of condition. Would stay away until property undergoes another renovation.

Bojan Cukic: Whenever I need to stay close to the Raleigh convention center, I choose Sheraton. The hotel is clean, and the service is outstanding. Rooms could use an update, particularly bathrooms.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More

Debra Tatters: Great view of Raleigh from the 18th floor.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More

Ercan Çetinkaya: thank you to the staff they are very helpfulRooms: 5/5|Service: 5/5|Location: 5/5 …More

Rene Kuhl: Beautiful peopleRooms: 5/5|Service: 5/5|Location: 5/5 …More

Jennyfer Kauth: Despite the great location, this hotel is run down and in a dire need for a remodel. Nothing good about it.Well...the water pressure is top.Other than that... mattress done,Ceiling flaky, wallpaper coming off, scary elevators.

Sean G: Conveniently located, but...thats probably the only reason this place is in business. Charging extra for parking (to the tune of 16.50, yikes) is eyebrow raising, but rooms are pretty desperately in need of a renovation... Picture attached of a chair that should have been thrown away and an AC unit older than I am.Front desk just doesn't answer the phones. At all.Holiday Inn is always hit or miss... This one is a miss.Rooms: In need of renovation, outdatedNearby activities: Excellent bars and restaurants less than five minute walks away

Agent Gomez PR: Please DO NOT STAY HERE! the upper rooms have really bad mold. The curtains on the back of them facing outside have mold on them from the cool air meeting the heat from the windows. It's bad mold too we changed rooms and the new room still had it. We were planing to extend but not anymore. The night shift lady was super nice but the 1st shift lady didn't care at all about it. She acted as though their was nothing she could do. Things why I'm writing this post. 150$ is too much money to put our health at risk. Please check the back side of your blinds b4 staying in the room

Jenni Tarango: All you need for a one night comfortable stay. Nothing special, could use a little updating.

Bill Franklin: Basically ok. Location is good. Room needs some obvious repairs.Hall carpet needs major cleaningNothing major that good house cleaning and a handyman with property manager could not handle.Rooms: 3/5|Service: 4/5|Location: 5/5 …More

吴锐恒（Ruiheng Edbalt Wu）: Very convience and is close to the bus station. The surrounding is good, with good restaurants and bars.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Great value …More

Naji Salameh: I had my father in the hotel it’s very dirty and the ventilation in the bathroom is not working, I don’t know why is it considered a holiday inn ..Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Dennis Haynes: This hotel needs a serious renovation. I was a platinum member with IHG and I have never stayed at a worst room. The receptionist was not very unprofessional. She didn’t give clear directions about parking or mention anything about the hotel during checking. She basically gave me the key and told me my room number and the elevator was on 2nd and 5th floors. When I got to the room I was surprised. The room had stains on the carpet. The desk chair was worn in several places and pealing up on the seat of the chair. I have seen chairs out out on the curb for trash pick up nicer then my hotel room desk chair. Their was rust on the lamp base, desk top had water large water stains, the tile in the bathroom wasn’t clean on the walls, you could seek the shower pipe sticking through the hole in the wall.I bet I will get the same canned response from the management that they give everyone. They can’t even write a original response. He will apologize for my dissatisfaction but hope I might stay there in the future to change my mind about the place. I will not stay here again. Noel Jennings, please learn how to cut and paste. We can all see your grammatical errors when you leave your response and we can see the extra commas, blank lines, or opening greeting twice.

David Bohn: Just plain bad. Only one working elevator, lobby smells, rooms outdated, smallest bathroom you’ve ever seen. Needs a major renovation. Or just knock the thing down and start over. Only reason it’s 2 stars is for the location. Go somewhere else.Rooms: 1/5|Service: 1/5|Location: 4/5 …More

Kathryn Reusch: The staff are wonderful and very accommodating. The hotel does not actually have a shuttle from the airport, despite what certain sites will tell you. There is breakfast, and it is pre-packaged donuts or muffins or oatmeal, with coffee or tea. There is a set of drink fridges and some snacks available for purchase. The rooms pretty clearly need a refresh, but they are clean and functional. The bathrooms are set up somewhat awkwardly so that you have to practically step into the tub to close the door, and the room is laid out and the mirrors are positioned so that there is not a lot of privacy for changing if you are sharing. Not bad, but needs an update.

Mollie Brown: At check in the two ladies working were busy talking to each other - we had to wait for their conversation to end before we were helped.We were in our room when the door opened and another guest walked in - talk about unsettling. They had given someone else the same room claiming we all had the same last name (were they not actually checking ID’s as they should have been?). We went to leave our room & needed to get back in - couldn’t because they had deactivated our key cards. Went to get new cards & they went in to how they de-magnetize easily - told them it wasn’t the key, it was them giving someone our room & them de-activating everyone’s cards.Really just not pleased with this whole check in/staff interaction - it felt like they weren’t paying attention & this incident was a direct result of their actions.There is only one working elevator for 20ish floors.The rooms, common spaces & furniture were covered in rips and stains.Overall the location and price point are the only thing this place had going for it. Would not return.

Cat: It’s okay. Old and outdated. The toilet and shower were in such a small space. Smelled like bleach in the hallways. Location was solid.Rooms: 3/5|Service: 3/5|Location: 4/5Hotel highlights Great value …More

coolguy 2lls: Every time I had a question. I was helped promptly. The breakfest buffet was also very delicious.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Lauren Tuck: Accidentally left my apple watch in my room when I checked out. Realized it a couple hours later and asked the front desk staff to ask if the housekeepers had found it, they said no. However I can see on find my phone that someone has it and took it home. I know for a fact that my watch was only ever left in my room so whoever cleaned my room stole my Apple watch.

J. Thompson: Good location for downtown Raleigh.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Jeff Burke: The Rye bar is a great place to grab a drink or several. The food is good. The bartenders are friendly and provide great service. As for the hotel, it has everything you need.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great value, High-tech …More

Shenita Y White: Great, convenient location and amenities for a conference. The staff are professional and exhibit Southern hospitality. The restaurant has good food served in large portions. And, being downtown, there are many other dining options in walking distance. The conference center it right across the street and accessible from within the hotel. Overall, my stay was excellent.

Rajesh Patel: Ellie at front desk is very unprofessional. She refused to give complimentary water. Manger on duty had a big attitude to pass In complimentary water bottle. It seemed they were doing a favor and as if they are paying from their pocket. She did not even checked the pms system to figure out if the water bottle was even given. This is at 11.30 at night. While checking in at 5 pm - they had no courtesy even. It is not about water bottle which cost a dollar. It is about the time at night when all walking distance store are closed. The Manager on duty is someone who need yo be taught the Marriott way of hospitality. This staff needs to be trained to speak with guest. The management need to check video for 11-30 to see how their front line staff deals with guests .

Stephen Spencer: This hotel has an excellent location that is walking distance to a number of restaurants and is across the street from the Raleigh convention center, the rooms were amazing and the food at the restaurant was good. I was in town for a conference and they were a great host hotel.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Christina Solano: Very updated and classy hotel. It’s beautiful and has a restaurant inside with a full bar. The location is walkable to many places including Red Hat Amphitheater. I want to give this place 5 stars but it wasn’t very quite in our room. My water bottle rattled on the nightstand on the 3rd floor. There was a vent or something in our room that was rattling. We put a bag and some things against it to make it stop. We were able to park on the street for free overnight Saturday to Sunday. I would consider staying here again.

Kevin Wang: Amazing hotel in downtown Raleigh.Room: I've stayed at the Raleigh Marriott City Center several times for work trips. The rooms feature high-end finishings including comfy mattresses and plush duvets, deluxe headboards, lounge chaise, smart TV, ample storage in drawers and closet, work chair and desk, with walk-in shower. The hotel is on the older side (e.g., air vents showing their age) but you would think the rooms are almost brand-new based on the renovations and amazing upkeep by staff and management. My only complaints with the room are (1) smoke detector has a blinking light, which I absolutely abhor as someone that sleeps in the dark) (2) room door has a sizable gap underneath, which let's in a lot of light and noise (especially if you're next to the elevator) - I've unfortunately always been placed in rooms right next to the elevator despite preferring the opposite.Facilities: The Raleigh City Center Marriott is a full-service hotel featuring it's own restaurant, Rye Bar and Southern Kitchen, which I've unfortunately never tried, well-stocked gym, and indoor pool and jacuzzi (see pictures). The pool is pretty short but usually not busy and has shower, towels, and restroom right next to it. The Raleigh City Center does have an executive M-lounge for platinum and above Marriott Bonvoy members (more on this below).Service: Hotel staff are very friendly all around. Platinum and above (Titanium + Ambassador) Marriott Bonvoy members have access to one of the best executive M lounges (pictured) I've ever been in. The lounge isn't large but features large-screen TVs, ample seating and lounge areas, booth / desks for work / breakfast. Roni, the evening lounge specialist, keeps tasty hors d'oeurves (love the multi-colored carrots) well-stocked and serves up delicious desert (chocolate cake they serve is divine!). Levi at the front desk is always super friendly. I've spoken with Edward Clayton, the manager, who is extremely nice and personable. It's easy to see the hotel is efficiently run and all associates are always professional.Location: Located downtown, the Raleigh City Center is right next to the convention center and the Kennedy Theatre / Martin Performing Arts Center.Photos are from February 2023Rooms: The rooms feature high-end finishings including comfy mattresses and plush duvets, deluxe headboards, lounge chaise, smart TV, ample storage in drawers and closet, work chair and desk, with walk-in shower. The hotel is on the older side (e.g., air vents showing their age) but you would think the rooms are almost brand-new based on the renovations and amazing upkeep by staff and management. My only complaints with the room are (1) smoke detector has a blinking light, which I absolutely abhor as someone that sleeps in the dark) (2) room door has a sizable gap underneath, which let's in a lot of light and noise (especially if you're next to the elevator) -Nearby activities: Hotel is down and right next to the convention center and performing arts area. There are a few restaurants within walking distance.Safety: Hotel always has staff in the lobby and the elevators to rooms are restricted to guests with key cards.Walkability: Hotel is down and right next to the convention center and performing arts area. There are a few restaurants within walking distance.Food & drinks: Hotel offers a great executive M-lounge for bonvoy Plat+ guests as well as a restaurant, Rye and Southern.

Mark Anthony Ramirez: Wonderful, friendly staff and very helpful.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Marcel Schreiter: Sauberes Zimmer, Hotel aber schon etwas in die Jahre gekommen. Check-In Dame war super unfreundlich. Pool ist auch sehr schmutzig, Wasser ist richtig trüb. Es gibt zudem keine Umkleiden für den Pool/Fitnessbereich.

Kayla Dillon: Always a wonderful experience. The staff is always super nice and accommodating.Rooms: Always clean and very nice.Walkability: Most of everything you need is walking distance or a short trip.Food & drinks: Hotel bar is amazing. Drinks are expensive for someone who isn't an alcohol drinker. Lol

Matt Hardister: My wife and I were in town for a concert at the Red Hat Amphitheater. This hotel was the perfect location. We walked to dinner and the concert. Rooms are nice and clean. The hotel itself is fantastic. Only issue was our room wasn't ready at check in, not a big deal, we grabbed a beer at the bar while we waited. Was told it was being inspected and I'd receive a call when it was all set. Waited 30 or so minutes and I went to check with the front desk. The girl was giving an entire run down of the place to the guests she was helping at the time. She told me the room was ready and apologized for not getting a call. She handed me the key, with zero info (like she had given guests before me), such as using the room key to operate the elevator. We still had a blast but communication is key, be consistent with each guest. I'd still recommend this place.

Dwayne: Good quiet clean rooms with Wi-Fi, quality monitors for viewing content, can log into your streaming service, barn-door bathroom is different but modern. Views are nice, we were on the 16th floor. We will return.

Chip Stapleton: Cute, well-appointed rooms and very friendly staff in a convenient locationRooms: Unique details in the room that gives it a quirky, but upscale vibeNearby activities: Walkable to lots of food and shopping, including the Morgan street food hallWalkability: Very walkable generally, and especially for restaurantsFood & drinks: A significantly better than average hotel restaurant and a great bar and coffee bar

Daniel-Georges Levi: Just don’t go there…Unless you really need to be in the vicinity or you have to go to a nearby restaurant (plenty to choose from, it is the location) and don’t want to drink and drive.When in the area, go to the Siena Hotel in Chapel Hill, it’s just but a few miles away, and such a better hotel experience, not to mention the hotel’s restaurant, a wonderful “haute cuisine” experience.

Sean G: This is one of the best hotels I have ever been to. The front desk and bar staff were awesome, place looks brand new, restaurant and bar open until midnight. Not just the best hotel in the city but easily one of the best I've stayed at in the world in the price range.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Beth Irland: Nearby activities: Close top good food venues and music venues.Food & drinks: Good eclectic food options close byRooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Great value …More

Chaundra Stewart: Came to Raleigh for a day trip and absolutely loved my stay. From check in (where Craig greeted and took care of me), to my time at the bar with friendly bartenders and great wings. I would recommend to anyone looking for a nice place to stay that’s within walking distance of local bars and restaurants.Nearby activities: Tin roof has live music and great drinks. About a 4-5 minute walk

Anny Royes: What a beautiful small hotel in downtown Raleigh. Great service, room was perfect and clean. Love the fact they have a bar in the lobby. I'll definitely stay here again.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Stefan Pietrobono: I received a $75 charge several days after checking out despite leaving the room INCREDIBLY clean and barely being in there since I only stayed one night. I booked through Hotwire and was given this hotel without a choice so if you have the option DO NOT STAY here.

Jose Palacios: Super rude at the reception, really a bad experienceRooms: 3/5|Service: 1/5|Location: 3/5 …More

Adam Z: The original version of the hotel before Marriott took over was very dog friendly. No longer the case except tiny dogs for huge fee. Sad to see all the nice things in the world get taken away by race to the bottom corporate monopoly greed. Shameful. Also gross that even though this is no longer the same hotel they are able to retain the positive reviews from years ago for a different hotel. Scam upon scam, that’s America now. Thanks for making travel even more miserable.

Kent Bickel: Excellent location within walking distance of all the good foodie placesRooms: 5/5|Service: 5/5|Location: 5/5 …More

Isha Kumar: Exceptional service with a cute boutique feel! At 3 am on the Friday before Memorial Day weekend we had to leave a roach infested airbnb and were desperate for any hotel, and the Casso exceeded our expectations at every turn. It was 3 of us in a double room for 4 nights, and they were so friendly (even at 3 am) and so helpful. I needed a place to take a private meeting 6 hours after we checked in and even at such short notice, though they don't have a business center, they accommodated me and made sure I had everything I needed for my meeting. The room service was great, shower was awesome, and we slept so well. We were so pleasantly surprised at the quality of our stay, considering we had no reservation and it was a long weekend (during which time they also had a wedding at the hotel), and we never felt like we were compromising on anything or that the service was lacking. The restaurant staff was also wonderful and we used the gym one morning and found it clean and well supplied. We loved our stay here!

Tabytha Beebe: Such a cute hotel. Nicest hotel I’ve ever been to and I’m very picky and travel often. Afforadable, especially for govt/military, friendly staff, no weird smells or even feel the need to check the beds for bugs, Super clean and very convenient location. 10/10 recommend and will definitely be making this my go to hotel, when I’m in Raleigh.

Amber Vellenga: Front desk and entire experience was top notch.we will be backRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet, Great value, High-tech …More

Daud Waziri: Persia Brown, please read this review.This review is solely based on "Elijah's" (bigger guy, dark black hair, possibly hispanic) customer service who was checking us in.We paid for the room ahead of time via Priceline. We get to front desk and use the same card for incidentals. Swipe, and the screen says approved, but Elijah says it was declined on his screen. We get it swiped again and it says approved, but Elijah says its declined. We call our bank and they say there is nothing wrong with the card. We go to swipe the third time after being on the phone with our bank for 12 minutes and he says "per the hotel policy I cannot swipe the card for a third time." So you mean to tell me I was on the phone for you to tell me you can't swipe the card a third time? You let me waste my time to tell me you weren't going to swipe it anyway?We say okay what do you want us to do to get the key? He says pay $75. Meanwhile I pull up my transactions via online banking. I was charged not once, but twice. I show him and he says "nope, it was declined I trust my system."And then as I'm conceding to swipe another card he says, "let me help you out, sir I'm going to ask you to leave the hotel. I'm now refusing services. You need to leave or I'm going to call the police."WOW.I say "okay sir, I need a refund for my incidentals.""Nope, I can't do that because it was declined."And then I ask for a receipt and he says "no."Shout out to The State View who put us in a lakeside view room and swiped the same card we were using at Casso. AND comped breakfast because of our bad experience as Casso.

Tayllar Gardner: We stayed this past weekend for one evening while we were in town to see the Korn Ferry Tour at Raleigh Country Club. Our room was stylish and clean! The beds are pretty uncomfortable though. We received incredible service from Craig who honored our wishes for a room on a high floor on the front side. We had read past reviews about the train tracks on the other side of the hotel - we never heard it once on the front side. You do have a good bit of noise from nightlife but that is expected downtown on a Saturday night! The hotel is centrally located and you can walk to a ton of amazing restaurants too. We will certainly stay here again next time we are in Raleigh!Rooms: Super stylish! Also very clean. We enjoyed the smart TV too. Only negative was the beds - pretty hard and uncomfortable but that seems standard for Marriott.Nearby activities: Great restaurants and bars all around.Walkability: Very walkable! Centrally located. And if you wish to Uber/Lyft to avoid getting sweaty in nice dinner clothes then that's an option too and at a fair price since you are so close to everything.

Matt R: Fantastic one night stay! Traveling with my family, we were greeted and checked in promptly. Our room was on the 4th floor street facing. It was immaculate comfy and quiet. Modern finishes. Beds were comfortable. Parking in the connected ramp which allows up to 8ft 2in height was convenient and great for my tall truck. We will stay again when we visit the city.

Clint Westwood: Pretty hep warehouse district hotel. Decent bar and restaurant -try the red eye gravy and biscuits for breakfast. Don't stay at the end of the hotel near the railroad tracks. We were told it is a little noisy but it comes with a nice view. Stay at the other end of the hotel, in a room not stocked with ear plugs.Rooms: 3/5|Service: 4/5|Location: 5/5 …More

Dontae Solomon: Ate at the restaurant, Good Day, Good Night. The food was good, especially the burger. The service from Jack was impeccable. Very accommodating, kind, and professional in his service!Service: 5/5|Location: 5/5 …More

Evelyn Capps: I'll start by saying I really liked this hotel. Staff was friendly, comfy beds, huge room and in a great location. Easy to walk to several restaurants. I stayed here 6 days and 5 nights and not once was the room cleaned or replenished with fresh towels after several requests. There is a sign that tells you after the 3rd night they will service your room. I waited patiently and then asked about service three times and it was just never done.

Erik Rogers: Hotel is in a great spot if you are visiting NC State. Staff was super friendly and helpful. Only reason I didn’t give 5 stars is because they charge you $12 per day to park. I get when they do this when you are near a major transportation hub or space is very limited but that’s not the case here. Just one of those things that I feel like is 100% a money grab. Besides that great place to stayNearby activities: NC State

Joseph Williams: Great customer service from the time I checked in to the time I checked out.Rooms: 5/5|Service: 5/5|Location: 4/5 …More

Shagofa Hussaini: The front desk people need more clear instructions than just swipe your credit card!Rooms: 4/5|Service: 2/5|Location: 4/5 …More

Riley Rogers: Don't stay here unless you want your vehicle broken into. Don't worry about asking the front desk for help, they won't do anything about it, and will tell you "Oh, that's actually been happening a lot recently, sorry about that."Rooms: 3/5|Service: 1/5|Location: 1/5 …More

Paul McFeely: Great rooms. Very friendly staff.

Ijlal Ahmad Gondal: Definitely not going for bang for the buck here, have cockroaches in rooms, cheaping out on room being cleaned every 3rd day which is unacceptable even though I asked everyday, customer service is a lottery, pool was out of servic, only thing going for them is everything is relatively newRooms: 2/5|Service: 2/5|Location: 3/5Hotel highlights Quiet …More

Mark McCormick: Entrance is far from obvious, but better to go in via the back of the hotel and park there. Entrance from the street (Hillsbroug) Room is nice enough, although the blinds only allow black out, or revealing yourself to the apartment block behind. Eek, scary for them. The front desk girl was sweet, and helpful. The bar was closed, I think. The drip behind the bar proclaiming to NOT be a bartender wasn’t really clear. The tap beer was completely off as they were maintaining the cooling. Overall, nice hotel, but could do with some sharpening up.

Brian Sporrer: The room was adequate, and some touch-ups wouldn't hurt, but overall, decent. Everyone of the staff members I had contact with was extremely friendly and helpful. Right in the middle of everything, from what I could tell.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Inverted Thrills: Great hotel

Angela Harrington: This is one of the cleanest, will run hotel we’ve stayed in. I’m a Titanium with Bonvoy! Kathryn was awesome! She made our stay very special! Gonza next door was awesome as well. Food and service was excellent. Very tasty! I would stay here again!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Ethan Barger: Over priced

Christopher Thompson: Great location, greart customer service! Rooms are decent!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

David Bishop: Great stay. Clean, comfortable and convenient. A special shout-out to Robin at the WXYZ Lounge. She runs a tight bar and I look forward to returning again.Rooms: Clean, comfortable, qell-stocked and quiet.Nearby activities: NCSU campus, many food and drink options nearby. Downtown Raleigh is just a short car ride or public transit ride.Safety: Robin and the front desk staff diffused a potential security situation compently and professionally while we were there. We felt very safe!Walkability: In walking distance to NCSU campus and many amenities nearby.Food & drinks: Robin at the WXYZ Lounge was an excellent host. She runs a tight bar and the beer, spirit and wine options are excellent!Noteworthy details: Great hotel within walking distance of many things and driving distance of many others.

bianka goodman: Upon arrival, you have to go on the second floor to get your room. It's an inconvenience to use keys to operate the elevators. The room temperatures was either too hot or cold. Our room was not ready uppn arrival. My mom and I did some activities came back and room was still not ready. Above all that it was ok to stay here.Rooms: Very nice rooms. Bathroom was my favorite place. So fancy. Stand-up shower.Safety: Use your key to operate elevator.Walkability: NC State is right across from this prestigious university. There's a subway next to hotel.

Alfred Foote: The staff is just awesome, friendly, helpful and knowledgeable. The view of the NC State Tower is awe-inspiringRooms: Nice spacious room.Food & drinks: Great little bar

Sita Subbu Voleti: We find the accommodation and facilities provided are exemplary and services too very nice.Thank you and your staff very much ..Voleti Venkata Subbarao.Morrisville../NCRooms: NiceSafety: GoodWalkability: ConvenientFood & drinks: Delicious and healthy

Karim Mady: The room was massive , with everything you can imagine, nice toiletries, big shower and comfy beds. However they don’t ride up the room everyday automatically they do it every other day or you can ask for daily at a cost. The room has a basic coffee machine with pods that come in both caffeinated and decaffeinated and complimentary water bottles . Overall I highly recommend the hotel and the location is amazing

Jon: We are used to staying at 5 star hotels, since this was a one night stay on the way up north we decided to give this hotel a shot....AMAZING! King room with sofa bed was extremely spacious and clean. The staff was great with quick check in! The location was perfect. Honestly, this hotel was better than some so called "5 star" hotels we have stayed it in the past.

Bruce Mitton: This chain of hotels is one of my favorites. This location offered every reason I continue to use this chain. Great stay.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Jimmy Turner: Edited: The hotel decided to refund my accidental billing discussed below. Without me having to reach out to them (I presume based on this review), which I think is top notch. I cannot give them 5 stars because I didn’t actually end up staying, but earn a solid 4 stars for more than making things right.Original review: Booked through website and defaulted back to day I was making booking instead of the next day (which was intended booking).Instead of being charged a reasonable fee for the mishap, the charge was the entire nights stay (for the night we weren’t there) and a full charge for the night we planned to stay. In other words, they wanted me to pay for two nights even though we were only staying one, and they had plenty of rooms available.The fee for this sort of mistake is insane. Surely, 25-50% would be more reasonable. Seems Marriot doesn’t want repeat customers. Won’t be staying at a Marriot again after this weekend.

Kevin Wang: Service: Service overall was solid. I'd like to call out attention to the Chef (Roz?) who was great! I've run into him a couple times and he was extremely friendly in greeting guests and he and his team cooks up a mean breakfast. Susan at the front desk offered a friendly check-in. While the hotel has recently started offering housekeeping everyday again, my room wasn't serviced during one day of my (4-night) stay. Also, housekeeping doesn't make your bed until the 5th day of your stay. I had checked into a room that wasn't thoroughly cleaned. The sofa-bed had a bunch of food crumbs on the cushions and there was trash behind the nightstands. Not a big deal to clean myself but a miss by housekeeping.Food: I don't usually add a food section of the review but felt I must do so here. The provided free breakfast spread is quite expansive - featuring 5+ hot options to choose from everyday including one vegetarian option, fresh-cut fruit (cantaloupe, honeydew, pineapple, and grapes), yogurt, coffee, juice, etc. I absolutely loved the eggs at breakfast. The eggs weren't the typical (un-appetizing) pre-packaged pre-mixed eggs served at most hotels, but were super-fluffy and made from fresh-cracked eggs.Room: I stayed in a King Studio Suite (820). The room was large (440 sq ft) for downtown and featured: plush bed, sofa-bed, writing desk and rolling chair, large bathroom, and kitchen area (full fridge and freezer, 2 electric burner cooktop, dishwasher, and microwave). The water pressure in the bathroom was frustrating to use. The sink pressure was extremely high, opening the faucet even half-way would cause water to spray onto my clothes. The toilet didn't flush consistently. On the other hand, the water pressure in the shower was consistently very weak. Additionally, there were a multitude of lights that couldn't be turned off at night, making it hard to sleep for someone who prefers sleeping in complete darkness.Location: The hotel is situated in a good spot at the edge of downtown, still close to several office buildings / food options and also offers breakfast and its own restaurant so you don't have to leave for food. My room (820) in particular had great views of the Raleigh Memorial Auditorium at Lichtin Plaza as well as the green scenery views.Value: I reserved my room for $199/night (including daily $15 parking) over four nights. For the hotel's location, the suite's size, and the great breakfast service, I felt it was great value.I would be interested in staying here again but would definitely ask for a room with more consistent water pressure in the bathroom. I've also stayed at other Raleigh Marriotts including City Centre (great lounge for Plat+ guests, smaller rooms and features an indoor pool) and TownePlace University Area (newer hotel and better rooms, also with great breakfast, but location is out-of-the-way), and I'd summarize in recommending this hotel for a family that's looking to stay downtown.Other: I usually ask for rooms far away from elevator banks because I'm a light sleeper but was placed in a room right next to the elevator bank. Fortunately, the doors at this Residence Inn have enough sound deadening that I didn't hear any elevator dings through the night.Rooms: I stayed in a King Studio Suite (820). The room was very large (440 sq ft) for downtown and featured: plush bed, sofa-bed, writing desk and rolling chair, large bathroom, and kitchen area (full fridge and freezer, 2 electric burner cooktop, dishwasher, and microwave). The water pressure in the bathroom was frustrating to use. The sink pressure was extremely high, opening the faucet even half-way would cause water to spray onto my clothes. The toilet didn't flush consistently. On the other hand, the water pressure in the shower was consistently very weak. Additionally, there were a multitude of lights that couldn't be turned off at night, making it hard to sleep for someone who prefers sleeping in complete darkness. The room doors at this Residence Inn have enough sound deadening that I didn't hear any elevator dings through the night even though I was in a room right next to the elevators.I had checked into a room that wasn't thoroughly cleaned. The sofa-bed had a bunch of food crumbs on the cushions and there was some trash behind the nightstands. Not a big deal to clean myself but a miss by housekeeping.Food & drinks: I don't usually add a food section of the review but felt I must do so here. The provided free breakfast spread is quite expansive - featuring 5+ hot options to choose from everyday including one vegetarian option, fresh-cut fruit (cantaloupe, honeydew, pineapple, and grapes), yogurt, coffee, juice, etc. I absolutely loved the eggs at breakfast. The eggs weren't the typical (un-appetizing) pre-packaged pre-mixed eggs served at most hotels, but were super-fluffy and made from fresh-cracked eggs.

Heather Johnson: Rooms: The rooms are very cozy with plenty of space!Nearby activities: The Raleigh Convention Center is across the street and is a very easy walk. There are also a lot of other downtown attractions within walking distance.Safety: The front doors are locked after certain hours and only accessed with a room key card. The staff was very attentive and sometimes there was a police officer in the lobby.Walkability: It is an easy walk to many attractions in downtown Raleigh from the hotel.Food & drinks: They have an outstanding breakfast included with good hours. There is also a roof top restaurant there.Noteworthy details: Very attentive staff in the lobby. They were polite, professional and knowledgeable!

Chris B.: Very poor housekeeping service especially after paying more than $1,200 for 3 nights.Rooms: Bed sheets with small red stains.No house keeping service for 4 days, not even the bare minimum of emptying the trash cans or changing the towels.Food & drinks: The staff at the restaurant for breakfast and dinner were very friendly, professional and responsive.Noteworthy details: Multiple requests for clean towels in person at the front desk, by calling the front desk and calling housekeeping over a 24 hours period but the towels were not delivered until 5pm.

Jeff N: Never thought I’d give such a high rating to a Residence Inn, but this place was exceptional. Fresh, high ceilings, big windows, nicer trim and furnishings, great location, lovely rooftop bar, nice staff. Highly recommend for both quality and value.

Antia Banner: Nice hotel. Prime location. You have pay for parking though... $15 per day inside the attached parking deck. Breakfast was the best hotel breakfast I've ever had.Walkability: Across the street from Convention Center

zdeuyo: Traveler Type: FamilyOverall Review Rating: PoorTitle of Review: Terrible Service. Never againReview: The location was great. Near everything we wanted in a central location. However, there were issues that as a first time platinum member would prevent me from booking this property again. One, parking stated is was $12 per day on their public facing website. Additionally, when checking in via the app it confirmed this as well. However, when I arrived to the hotel they said it was and has been $15 for some time. As this was false advertising I asked for the them to foot the cost for the two day stay as a show of good faith. They refused. Second, I used two free nghts to book my stay and received a King studio suite. I also noted I am a platinum member and am requesting an upgrade when I booked this reservation. I messaged to hotel via the app on my way to the hotel to check on the upgrade status, my requester early check in, and late check out. The representative only said the original booked room was ready early and there will be no upgrades. I called the main Marriott line and the reservations office stated there were plenty of rooms I was entitled to be upgraded to. I called the hotel shortly after from another phone and checked to confirm this and they said the same. I then arrived to the hotel and again requested the upgrade and they said even though I am a platinum member they would not be upgraded me as they were almost sold out. I referenced my call with them and corporate reservations and they paused for a second and stated there was nothing they could do. What is the point of earning status with a hotel for them to not honor the very status entitlements they market to consumers? All of this occurred on an marriage anniversary trip with my newborn of 1 month. If this is how Marriott treats their higher status customers I might as well use my status at their competition who always has honored what they promise. Very disappointed.Cleanliness: GoodLocation: GoodAmenities: GoodDining: AverageService: PoorValue for Money: Fair

Kiley Gasparovic: Seneca at the front desk was exceptionally helpful. Goes above and beyond for his guests. Thank you!

Walter Rotenberry: Very good, helpful staff and great rooms.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

gary mitchel: Just visited the bar, great patio seating. Didn't stay the night.Location: 5/5 …More

Big Snow Trucker: Nice hotel for Raleigh downtown. However security and management need better diversity training when it comes to the guests. Yes the demographic for guests here may be a little overwhelming compared to minorities. But yes, minorities can afford to stay at nice hotels as well

Allison Brown: Beautiful hotel and great location. The staff was great and the room was very clean. Great stay, we will be back!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Joshua Hearst: The rooms are huge. Great place to stay for work or pleasure. I stayed for a conference and enjoyed my setup. There is planty of room to rest, but also a seperate arew that I could spread out and work efficientlyRoom was amazing. Breakfast was good as well. I also enjoyed the rooftop bar.