Best Furniture Shops Raleigh Near Me

Jessica Alexander: I had great help choosing fabrics here with their design consultant Stephanie

MJ Worldwide: Cute furniture shop. Minimal frills. Sourcing from around the world. Some pieces are more sturdy and have more design features, some pieces are a bit flimsy and could be thrifted at a better price. Worth a look but I didn’t find anything that stood out to me. I might come back to buy a house warming gift.

Anthony Adams: We purchased a lot of pieces from them over the years and have been satisfied with all of them. It is also a joy to browse at the store as everything really does have a uniqueness to it and reasonably priced all things considered.

Amanda Northrup: For years we dreamed of having furniture from Nadeau in our home and we finally made that happen! Our dining table and sideboard are gorgeous, solid, and well-built. Even better, the guys at Nadeau loaded them into the truck for us free of charge! Thank you!

v m: We searched so many furniture stores in the area and none had the unique pieces nor quality that we found here. Great prices and customer service!! Hard to find real wood anymore. Thankful we found it here!

Steve Coil: They were really polite and really interesting pieces there. It’s a great place to wonder though if a moment!

S H: Since we moved to North Carolina, we have purchased several items from Nadeau. The customer service is outstanding and we love all our new furniture! We appreciate the quality and uniqueness of the pieces we purchased, and prices are reasonable.

Aly Guerin: The manager of this store is amazing and has the best customer service! I went in to purchase a piece that I saw online and wasn’t sure once I saw in store. He helped move the dresser to various locations in the store for lighting and even helped decorate the area around it to what the room would look like. I almost left without this piece because I was unsure of the shade of blue, but it’s absolutely stunning and perfect in the space!thank you Raleigh Nadeau!

Eric Westbrook: Great store with a multitude of tables, Nick nacks, benches, and such. The staff was very helpful and super cool.

Kassee Karnes: Literally perfect in every way. Love these guys 3

lauren reggi: Great place! Me and my partner have been a few times just to browse, but since we are moving we decided to go in and look for some nightstands. We found two beautiful nightstands, and they were reasonably priced for the amazing quality. Would absolutely buy from Nadeau again, they have lovely pieces with lots of personality, and very helpful staff!

Marshall Hoppe: I went in and was taken away with the excellent customer service! Topher and the team were awesome! I had a complicated purchase (it was me who made it difficult lol) and Topher was STELLAR! You must go and check out this place! So unique! Will definitely be back to purchase again.

Paul Fogg: What a great experience! Amazing service fromTopher and the team. We purchased a wonderful round cocktail table that looks fantastic in our home.

Maria Sadler: Nadeau Raleigh is the best! The new store manager, Topher, and assistant store manager, Body, are extremely helpful and knowledgeable and go above and beyond to meet their customers needs. They always have great selection that changes frequently. We check here first for any furniture or decor needs.

Amber Ferro: The best furniture store with solid wood unique items at a great price. Toepher and Bodhi helped us break it down and pack our car and truck so we walked out with beautiful pieces!

Monica Guzik: I went in looking for a table and the manager Topher was super nice, welcoming and helpful. I was able to leave with a table +4 chairs. Excellent quality solid furniture at a reasonable price.

Allison Arant: Great, unique pieces you won’t find anywhere else! I’ve added many pieces from Nadeau to my home over the years. Their team members are always helpful & the furniture is good quality & affordable.

Heather Stokes: I was so pleased with my experience at Nadeau! Topher was extremely helpful and really made the shopping experience special. I highly recommend checking out the store and definitely ask for Topher!

Amiyah Best: Beautiful place & wonderful things! Store manager is great!

ginger lawrence: Beautiful furniture and great customer service! The drawer pull on my bedside table broke and I couldn't find the correct size anywhere. I called Nadeau as it was one of their pieces. Topher the manager told me to come on in and he would try to match it. He did and no charge. Great customer service!

Ricardo Rivera: Sales associates were very helpful. No pressure into buying. Answers questions when you need it. Wrapped up the furniture for easy transportation. Good selection of furniture as well.

Karol Brown-Shoffner: Very friendly Staff. Affordable furniture. More great pieces. I didn't picture because I wasn't looking for sectionals. But if you are a tall person or prefer that "deep couch" sitting. You need to get to this location fast and not slow.

Ashley Hutchinson: Bought a chair that broke internally with light use after a few months. Owner will not return my messages about warranty information.

April Heist: Great service and products! The seller is so helpful to arrange deliveries and special requests.

David Daughton: Ok place for inexpensive furniture. However having damaged sofas on the floor was a bit concerning.

Alison Wood: Avoid this place if the furniture isn’t in stock and has to be ordered. You will never get it!!! This place was recommended by a friend. I had never heard of Furniture Market Wearhouse. But, decided to check it out due to the recommendation. I found some furniture I liked and I purchased bedroom furniture in May 2021. 2 nightstands and a dresser. I was told it would take up to 4 months for delivery. September came and passed (4 months). No furniture. I contacted them via email. They told me they would speak with the manufacturer and get back with me. I contacted them again (as they never got back with me) Still no response. By now it’s the end of November 2021 and they won’t respond to me. Due to the shortage of furniture and Christmas coming up, I give them some more time to get me my furniture. We get to January 2022. And, no one will respond to me and update me on what is going on. I had to threaten them with legal action to get a response!! They still didn’t know when the furniture would arrive!! So, I asked for a refund. They finally refunded me my money in March 2022. Almost 1 YEAR since I placed my order. Furniture Market Wearhouse really disappointed me. Their customer service is terrible! I will never go there again!

bartsimpson83: Good selection, good prices, friendly staff, fast delivery. Would definitely shop here again.

Stephen Hunnell: No pressure, very knowledgeable and helpful!

Zach Markel: Originally bought a bedroom suite in November 2020. It was delivered February 2021. (I understand shortages, Covid,Blah blah). The dressers that were delivered were damaged. One drawer was broken, multiple brackets were broken as well. Chips in the paint everywhere! The delivery people were nice and filed a claim. We were told multiple times that our new furniture was on its way. Here we are February 2022, still no furniture. Each time we call we get a complete BS excuse. At this point we just want a refund, but customer service is completely incompetent. DO NOT BUY FROM THIS PLACE! Total waste of money.

Janie Nelson: I bought living furniture from here they was so friendly and I love the price and the furniture.

Gil Fdz: Lost of good stuff!!!

Susan Madenspacher: I read about their current sale on Facebook, and as we had decided to purchase a new couch, we went to check them out. Although the store was difficult to find, and not well marked outside, we did finally make it, after calling for better directions. The warehouse is large, and well organized into sections - couches, bedrooms, dining room, etc. No hard sell here, they greet you and direct you to the area you want, and kindly answer any questions. It's not a fancy showroom, ie: Lazy Boy or Rooms to Go, but they had a pretty good selection of sofas, and with a little haggling on the price, we came home with the one we wanted. They do not deliver, but have business cards for someone who will. They did help us load up unto our pickup, which we appreciated. Give them a try. Hint: the warehouse is not visible from the road, but if you can find Burger King, they're in the strip mall located behind them.

sunisa phanomnives: I would not recommend this place for anyone. We had the worst experiences from this place. First, we purchase the sectional from them early October last year and received them around mid December. We understand that it was because of Covid, things could be slow but we never heard back from them when would we get the sectional. No confirmation, not email, phone call, nothing. We had to figure out and reach out to them.When we received the sectional, we paid extra for them to put together and found out that the sectional was flimsy, not aligned well. We had to reach out to them and we got the replacement, this one is better but it last about 8 months.Right now, the middle part is broken. We are very disappointed with the purchase. We are average couples, 130 lbs woman and 150 lbs man. It should not break this beam under for sitting in the reading room. Especially, my husband usually sits on the lounge side and I will be on the other end reading. One day, when we put the shrine up on our wall and sit to look at the way we heard the crack. and I looked under the sofa to see where the sound come from, and here in the picture, the wooden part is poking out. if you have to reach to get something under the seat, you hand can be ripped scratch.It is very upsetting. If it is couple years old, I understand but 8 months. This is not good. I contact them, the customer service reached back to me then I did not hear back from them again since two weeks ago. I cannot send any message via there FB page, and resend the emails but never hear back.I would recommend not to buy the furniture here. I hate for people to get what we have been through. I recommend to read other reviews before making decision.

Mel Young: Not for me place

Samantha Crippin: We had to wait much longer for our furniture than originally promised. We went there based on a recommendation from a local FB group. We stressed to the salesperson that we only wanted pieces in stock. However, once we paid we were informed that the dining room table was not in stock until the following week. That week turned into 6 weeks of frequent, unanswered and unreturned calls. Finally all the pieces we paid for arrived. I never should have paid in full.

Rae Shaw: I have contacted BBB because I ordered furniture over a year ago & havent gotten it. Not a refund either. They refuse and I’m over it.

Jeff Gavalier: Awesone experience 1st visit. Got a dining room table and very pleased. Charles was a great salesman and we had a good time talking with him. Highly recommend for different pieces to fit our personality.

Beth Moody: If you want furniture don’t buy from this place. I made an in store purchase on October 2nd. All pieces were supposedly in stock. We went back on October 3rd to pick up the items that were paid in full for and the ottoman was on back order. We were told it would arrive on December 2nd. That didn’t happen so we were told it would arrive on January 15th. That didn’t happen. Then I was told March, well it’s April and I still don’t have it. No one is willing to help. They will not give a refund and the owner has still not returned my call. Do yourself a favor and go elsewhere.

Emily Vebrosky Nolan: Poor quality & poor customer service - We purchased a sectional here in November. It was very delayed with little response when we asked about its estimated arrival. While assembling the couch, we had to cut through the duster fabric in multiple areas to attach the legs and we also had to dig into the frame of the couch with a knife to find the threading the put the legs in. It was tedious and unnecessary. Initially we were pleased. The couch is comfortable and very aesthetically appealing. After 1/5 months, the cushions are pilling and there are two rips in the fabric. I've contacted about if there was any warranty and I was informed there is no warranty. The person I was in contact with asked me to send pictures of the rips and they would see if they "could do anything." It's been over 2 weeks and I've sent multiple follow up emails and have heard nothing. A 1.5 month old couch should not have rips in it and it would be nice to have options of solutions. I highly regret buying this sectional now.

a lynn: Drove from Rocky Mount based on a facebook ad. The store is junky and only about half the store has furniture. Salesman was rude, no public restroom for shoppers to use (who just drove almost an hour to get here). Waste of time.

Tosin Adeyeye: If I could give this store zero stars, I would. I have been waiting for my order for 3 months and I'm still waiting. Customer service is horrible. I've called multiple times, and keep being told to email someone named Mary. I've sent multiple emails to Mary with no response. This is ridiculous!

Katrina Debnam: Great customer service

Mrs. Shannon: They are the politest most helpful non pushy place to shop comfortably. I found my piece of furniture after looking for 2 years to match my bedroom set. This place even went beyond my expectations and gave me a few handles so I wouldn’t have to worry and could have a complete bedroom set for years to come.

Avery Cox: Went in originally when I first moved to Raleigh and went to a bunch of furniture stores looking around. People were rude and were “too busy” with other customers to help not to mention prices were overpriced. Went into this store and immediately got helped by one of the sales associates and went head over heels for me showing me all kinds of options in a wide range of prices. He had helped out a lot. I was ready to purchase but just didn’t have anything with me at the time to take the furniture home. Was thinking about buying from another place but in the back of my mind the experience that these guys gave me I never forgot. So I came back and purchased everything that I was in the market for. If you’re wanting new furniture at a great price with great customer service this is the place to go. Everything was well appreciated!

Angela Grubb: Bryan Nikolaj was wonderful and went above and beyond for us. He was honest and very patient with us. He answered all my questions and showed absolutely no annoyance. If you want honesty and kindness he is the one to go to. Thank you Bryan

TALIA Will Tell Ya: Ariel....HE IS OUTSTANDING!!!!

Yolanda Perez: The prices seemed to be reasonable but we experienced horrible customer service. Sales guy didn't seem like he was motivated to sell anything to us. The conversation was uncomfortable and condescending.

Cariza Gonzalez: This bed broke the first day I got it they didn’t even help me

Pier Komes: Was okay, decent selection, not a lot of pressure

Felecia: Pleasant shopping experience. Gerald Coleman has excellent customer service. Will definitely go back.

John Lane: Good prices good selection

Tyler Colbert: My wife and I purchased furniture for our new house at the Haven't Furniture location on Glenwood Ave. In Raleigh. I was really impressed with the professionalism of our salesman Mello, it is so rare to meet someone who is honest and as relaxed as he is. He has kept to his word and has come through with every thing he told us without fail.

Dave C.: Frankly, I'd look elsewhere for low quality, high priced furniture. I wetland their entire showroom, nice looking OSB and other materials with very high prices for the materials. Better stores have real wood, not just OSB. Plus the higher than deserved prices make you wonder what their business model really is

Neelam Mahajan: Beautiful collection

Zawandi H: They didn't have what I was looking for.The customer service was good.

Erik Beatty: We had a great experience with Heavner. Andre was fantastic to work with. We had a horrible experience with Ashely furniture and everything was wonderful with Heavner. We have already recommended them to several people and they will be the first stop should we have any more needs.

Chamaria Wilson: Bought furniture from them and was told there was a few in stock at the warehouse. I originally had it set up for delivery on July 19th. I had to push the delivery date back a week to July 25th because my closing was pushed back. Called to get a new delivery date the week before and all of a sudden the furniture set was damaged and they would not get a new shipment until August 12th. Got a delivery date set up for August 17th. Called August 15th to confirm, got told yes it was still coming. A few hours later I get a call saying the furniture was still not there and could possibly come by August 17. No word from them. I call August 17 morning to see what the status is. They tell me they’ll call me back. I went through my entire work shift without a call back, so I call and get told they won’t be delivering it until next week. A huge inconvenience as I am having a house warming this weekend and now nobody has anything to sit on. These people just lie and don’t even apologize for the inconvenience they cause. Will update when my furniture actually gets here.

Karol Brown-Shoffner: Very nice selections. Quality Customer Service provided by Lloyd.

Tim Mickelsen: Large selection of furniture if you don't want real wood. Couldn't find real oak bed.

Frank B.: Great selection and staff was very helpful when info was needed

Brian Plank: Great selection with very nice salesperson. We have already bought stuff from them twice and are planning to buy more. Amazing prices.

Franco Delinquent Art: Raciest

Nancy De Paz: Our cabinet needed an update and Steins did an amazing transformation for us! They were very reasonable, gave us a window for when it would be ready and the delivered in time with excellent results. Thank you, Stein's!

Helen Garcia: Gorgeous Transformation

Kate: 100% best place for lacquering !! Quality work and amazing owners !!! They have fabulous taste and a great eye. HIGHLY recommended !!!!!!!!!! They have done several pieces for me and always more than satisfied ! 👌👌👌👌👌

Laura Moore: If I could post 10 stars for Steins Furniture I would! Sharon helped me coordinate every detail of making my vintage dining chairs gorgeous! The customer service was amazing! Even though I know they are very busy, Sharon always answered my questions fast. I felt like she was just as excited about my chair transformation as I was! You don’t find service and quality like this anymore and I am so excited that I found Steins and look forward to working with them in the future!😊

Elisabeth Wheat: After seeing Steins Furniture's beautiful and talented work on Instagram, I had a headboard shipped to Steins Furniture to be lacquered. Unfortunately, the freight company did not carefully ship my item and Sharon immediately took photos for me to file a damage claim with the Freight Company, as well as immediately began fixing my damaged headboard. I could not ask for better service! Sharon has been phenomenal and I can't wait to see my finished headboard! I would recommend Steins Furniture to anyone because of their incredible customer service! I have no doubt my headboard will be beautiful and I so appreciate Sharon's amazing help!!! I am so lucky I chose them to do this large project for me!

Troy Link: i'm an interior decorator and i've been working with steins furniture for about five years now. they are one of my favorite local resources for home furnishings and decor. my first project with them, refreshing a set of vintage dining chairs with lacquer, had a few challenges (as vintage items do), but sharon was very communicative about the refurbishment process and the results far exceeded my expectations! they've since lacquered many items, large and small, for both me and my clients (they really make me look good with my clients!). they have a keen eye for beautiful furniture and home accessories, and their showroom is always full of unique finds and lots of great color. they are friendly, knowledgeable, talented, trustworthy, and reliable. working with steins is always a pleasure and i HIGHLY RECOMMEND them!!

Andrew Stevens: Another great experience with Sharon, John and Co.! As a fellow vintage shop owner they've helped me out with numerous projects over the years and no doubt many more in years to come. Thanks guys and see you soon!!!

Laura Ward: I have been working with Sharon and John for years. They are absolutely the best and extremely professional. As an interior designer I go no where else to have my lacquering done. The finishes are gorgeous and executed EXACTLY as I ask. The furniture they select for their showroom is always interesting and spot on. Prices are fair and work ALWAYS done in a timely fashion. John and Sharon are great to work with and incredibly nice. I would strongly recommend Steins.Laura WardWard Design Group

x Glidr: Steins furniture is the greatest store!!Raleigh is so lucky to have them there.

Jozelyn Avila: Steins Furniture is the Best! I Love working with them. 👍Our Happy customers are what makes a great business like vision, leadership, organization & services all play a huge role in starting a business, but without customers, there would be no business.I am, by no means, a good worker when it comes to customer service, but over the months, I’ve learned a few things about maximizing the time spent in my interactions with customers. Hopefully, I’ll be able to grow in this area and add more skills to provide the best experience possible for our customers with Steins Furniture!So we keep our customers happy,and we keep our business growing!Thank you Steins.J. Prisila Guevara-Avila.

ellan maynard: Greetings! I could post 50 photos of the great pieces the Stein's have lacquered for me! Have worked with them for 5 years and they are a great little growing team with a well-run operation. Expert care from start to finish. Love them!!!! It seems to me that if someone wishes to post a long, terribly negative review, they should at a minimum use their REAL NAME. This is my real name, and I think Steins is great.

Frances Highfield: I have worked with Sharon and John on multiple projects - chairs, chests, mirrors, tables, etc. It has always been a fun, positive, very professional experience. I would recommend them to anyone!

katie oneal: Sharon & John Stein have been lacquering and often sourcing furniture for our clients for more than 5 years - they have always done a beautiful job and been completely ethical about the process start to finish. Couldnt know 2 nicer people 💙💙

john braswell: Stein's is fantastic...Sharon and her team go the extra mile for their clients. The level of professionalism and attention to detail given daily is off the charts..a pleasure to work with!

Sarah Winbourne: I would highly recommend Steins Furniture to anyone. Sharon and her team are nothing far from fabulous! Professional, knowledge, and great to work with. Raleigh is lucky to have them!

Donna Aldredge: We had 11 pieces given new life by Steins Furniture! I am in love with their work!

Gretchen Houghton: I have had the most professional and delightful experiences with the Steins Team. Their work is truly the best...must be why they receive work from all over the country. We are extremely fortunate to have them in our backyard.

Ghawk Piano: Zero stars!!! I am not one to leave reviews, but I feel compelled to do so after my disastrous experience with Stein’s Furniture and Lacquer Studio.In early November I brought in chairs to be lacquered in a high gloss finish. After nearly 3 months I stopped by the store to see what the delay was. I was told that they would be finished “soon”. After another 2 weeks I again called to follow up and was told that the chairs were finished. When I went in to pick them up I was shocked at the sloppy and unprofessional work. The paint was blotchy and dull in some parts, shiny in others, and the paint had an overall “orange peel” look. I had asked for a high gloss finish. The fabric on chairs, which I was assured would be removed was still on the chairs!. When I pointed this out to Sharon the owner, she agreed to fix the problem. I took her on her word, and dropped off fabric for her to give to her upholsterer who was to pick up the chairs when finished. Two and a half months later I received a call from the upholsterer informing me that the chairs could not be upholstered as they were not fully painted and had white under primer showing through on all of the edges. The upholsterer could not cover the parts that were not painted because Sharon DID NOT REMOVE the initial fabric as promised, and just painted around the fabric! All of the edges had white primer showing through and blotched paint! When I spoke to Sharon I told her that after close to 7 month of waiting that this work was unacceptable - both to me and her upholsterer as well. She told me I was “picky” and took no responsibility for her unprofessional behavior and horrendous work! She also said that I was supposed to remove the fabric - a bold faced lie!!! If that were true, she should not have accepted the chairs upholstered in the first place! And should have told me as I visited the studio several times asking when my chairs would be done!! In classic Narcissistic style she denied any accountability, lied, and put all the blame on me and the upholsterer! To ad insult to injury, she double charged me without my permission, which last time I checked is called theft. Thankfully pictures don’t lie!

Mohamed Hassan: The place is in good location and staff are friendly . Just need to include affordable prices to their collection.

Devon Hull: Very friendly and helpful

Bornia Morris: The people are great!! Staff members are warm and friendly!! The owner is a man of few words, but still engaging and willing to help as if he was a first day salesman!! Quality furniture as well!! Check it out!!

Veronica Wall: Wonderful selections in all areas. So glad to see traditional as well as trendy selections. Nothing was cookie cutter and the customer service was also great.

LuAnn Polk: Great prices, helpful staff. They had very traditional furnishings.

David Swicegood: Beautiful quality furniture and friendly helpful staff

Deborah Schwartz-Kates: Wayside Furniture House is a fantastic local business that has far exceeded our expectations! This shop has high-quality furniture and custom design, with a wide range of styles and furniture makers. My husband and I have worked with Karen Dittmer as our designer, and we have been delighted with the way our home turned out. Karen has a great eye for style, proportion, and design. She has taken the time to visit our house and learn about our tastes. She has a remarkable gift for looking at our home through our eyes, rather than imposing her own taste. She has always presented us with a variety of options and has been careful to work within our budget.Karen has always been fun to work with and has continued to help us during the pandemic. We've truly appreciated how generous she's been with her time. She has also referred us to local shops and helped with the selection process of rugs, window treatments, and lighting. Karen came highly recommended by a trusted friend, and we ourselves have recommended her to others, who have also had great results. Thanks to Wayside for a job well done!

Doug Witham: The very best furniture store in Raleigh

Jela Ok: Very hard to find...

Barbara Updegrave: Our experience at Wayside Furniture was excellent. When we walked in we were met by Karen who listened to our wants and then gave us several options to choose from. She also guided us in things to think about that we had not thought about. She was extremely helpful to us at every step in our furniture purchasing process.

C. C. Windham: This was my first time in a NC furniture showroom store. The store had some nice high-end pieces, but I was never given the opportunity to peruse through the showroom floor. I was met by an eager salesperson that gave me no room to look around and take in everything and allow me to visualize. This experience could have turned out very positive, but ended being a waste of my time.I explained to the salesperson (first) I wanted a bed for a guest bedroom and she informed me she did not want to sell a bed apart from its set. As she went through her sale pitch, I lost the excitement of this experience. I felt rushed, so I never got into the other items I wanted to purchase. After the sale woman referred me to Heaverns Furniture in Raleigh to consider buying a discontinued bed, the excitement in this visit was completely lost! I had been pushed to the "wayside".The salesperson was either mean nor rude, she just failed to take the time to listen and let me enjoy the experience.

James hedrick: Great furniture,high end not cheaply built

nancy manner: Ethan Allen has not lost its touch over the years. The quality and workmanship of the furniture remains stellar with many options in styles of furniture pieces & wonderful fabrics, many of which are updated to be performance fabrics. I have several pieces of their furniture that are over 20 years old and are in excellent condition with fabrics that are still wearing well. The staff is 'the best of the best". They are always pleasant, helpful and easy to work with and truly experienced professionals who excel at their jobs and customer service.

Brenda Booth: Great selection of quality furniture. Salesperson was very knowledgeable and helpful. Item arrived earlier than expected. Exceeded expectations!

M R: Jennifer Alexander has been a dream to work with. She put together a gorgeous refresh for our home and we are completely blown away with how everything turned out. She made suggestions based on our style and kept it fun & family friendly. I enjoyed working with Jennifer and will definitely request to work with her on future projects in our home.

Jan Lucas: We recently needed a repair for a four year old chair. They arranged for pick up, repair, and redelivered the chair all within a 10 day period. Amazing warranty!

Debra Tatters: Great selection of furniture an furnishings.

Debbie Vick: My husband and I just finished working with Jennifer Alexander at the Raleigh North Hills store to complete a total renovation of our living room. She was very professional, knowledgeable of the product line, patient, and most of all easy and fun with whom to work. We love the quality and beauty of our new furniture and would recommend Jennifer to anyone who is looking for a designer to help furnish their home.

Joe Fernandez: Jennifer was amazing!!! So happy with our new room!!

Shay Phillips: Simply OUTSTANDING! The designers and the staff are truly exceptional at this location!!

Virginia Darcey: We worked with Kati Wilson and she was wonderful! She not only provided us with excellent customer service but also created an amazing presentation of ideas for our decor and furniture. Kati certainly has a very bright future in interior design.

Jennifer Curlee: I was able to work with the fantastic Kati Wilson at Ethan Allen of North Hills!! We just purchased a new home and needed furnishings for our main living area and my husbands office/man room. She drove over an hour to visit our new home to measure and see the space. I have a difficult time decorating; I know what I like yet have hard time coordinating it together with other pieces. When I came back to the show room, she had the everything laid out on a table to discuss each piece in each room with alternatives. She was very well prepared for each of our meetings. I felt that Kati really understood my style and made this process so easy for me!!!

Maggie Mraz: Our experience purchasing a sofa and upholstered chair from Ethan Allen was effortless and satisfying. We couldn’t be happier. From fabric selection to delivery day was smooth and pleasant. Should I have need to purchase more furniture I will not hesitate to return to EA.

B Johnson: Great furniture, sales, customer service and delivery process! Enjoying my purchase.

Michelle M: Impressed with both he exceptional quality of their pieces, and my amazing designer! Jennifer is an absolute delight to work with - not only did she create a beautiful design for my room makeover, she also took the time to first understand what I wanted and to make herself available for continued help with every aspect of the project along the way.

Jill Brasacchio: I share with you that we appreciated having Kati be our professional design consultant who worked with us by initially visiting our home to discuss design options and then make the decision on a major change to our living room decor. Kati was a consummate professional and has a quality of authenticity, direct, direct and has an instinct for interpreting your style while at the same time helping us to stretch our comfort zone. She was also highly responsive. We are looking forward to continuing to work with her as we make future decisions and just loved the white glove treatment we received at Ethan Allen. With Regards, Jill & Tom Brasacchio Wake Forest NC

Brenda Klauss: Katie Wilson was wonderful! She was such a huge help and had great suggestions. I will definitely return to this store to work with her for my next furniture purchase!

Lauren Reeves: our experience at North Hills Ethan Allen just could not have been better. We worked with Jennifer Alexander and she used our house plans to lay our out rooms and help with our sofa selections. We purchased three and her size and shape recommendations were perfect. She listened to our ideas, talked to us about our children’s ages and animals and helped us choose the best Crypton fabric for the sofas. Easy and enjoyable experience. Our sofas are top quality and beautifully made. We hope to work with Jennifer and the team at Ethan Allen again.

Karen Carter-Parks: Ethan Allen always delivers literally and figuratively! I love my Andover poster bed! Even through the pandemic the quality of their products remain the same. I am a repeat customer and will continue to be for my design needs and purchases.

T Clayton: One word. FANTASTIC. My furniture shopping experience at Ethan Allen was nothing short of fantastic. Kati was a true professional. She walked me through the experience of purchasing my dream couch. She was consistently responsive to my questions and has fantastic taste. I plan on continuing to work with her to furnish my house and would let her be my interior designer if I could. The Best. tc

Tori Creech: We recently purchased a new home then went with Ethan Allen to help us furnish the living room. We worked with Kati Wilson who was absolutely fantastic. I loved her enthusiasm and excitement for our project. She answered all of our many questions and helped direct us when we really didn’t know what we wanted. I am so excited about the final product and cannot wait to settle into my new living room. We couldn’t of done it without Kati and are so appreciative!

Nick Peterson: Our experience at Ethan Allen was fantastic. We had the pleasure of working with a gentleman named Greg Clark. He was fun and easy to work with, and quickly picked up on the style we were going for, offering his design expertise to help us get our desired look, at the right price. I guarantee when we go back for anything else, we'll be asking to work with Greg.The furniture is top notch with a very solid build. Our couches came pretty quickly, which as you may know has been a problem in these strange times. The chairs are lovely, and the hand carving on them is beautiful. Couldn't be happier.Thanks everyone at Ethan Allen for a great experience all around.

Debbie Harkin: I’m only wishing now I had paid attention to the low rating. We moved into our new house earlier this year and bought a complete bedroom set from this store. We were excitedly awaiting the delivery today after waiting 6 weeks. The set was missing one bedside table, and the bedside table that was delivered is missing two legs! I called the store and my sales person was not there. The lady I spoke to was trying to be helpful but still can’t tell me when we’ll get the missing pieces. Not good customer service and the last time I’ll do business with this store.4/22 Update: I had to waste another Saturday waiting for the missing bedside table and legs. They delivered the table but did not have the legs that were missing from my previous delivery. This store is a joke. If you want service like this, just buy your furniture at IKEA.

Ben Clark: My furniture is fine. It’s not great but it’s fine. When I first arrived at Bassett, Suzanne was very friendly and accommodating. She sold me 2 leather recliners and a custom sofa. It took about 4 months for the furniture to arrive. The leather recliners are great, although i’m fairly certain i could have bought better chairs at a lower price elsewhere. The custom sofa is pilling a good bit after less than a year even though we got the sunbrella fabric. They expressly don’t cover this under warranty. The cushions are beginning to give out even though we got the high density upgrade. The worst part is probably the compartmentalization of everything in this company. You cannot buy new cushion casings from the store, that has to be done through customer service. You cannot contact that same customer service about a service request, that has to be a different customer service. This leads to a feeling where everyone is passing the buck on helping you. I expected to love this furniture. I’ve found that it’s just fine. And i hate the way the company handles business at this point and would never willingly buy anything from them again. I do think buying nice furniture is worth the cost, but i wouldn’t do it here again. If I could do it over again I would have gone to Haverty’s up the road.

Sue Jennings: Great Sales and customer service. Nahu at the Glenwood store was very knowledgeable and had good design ideas. Manager (Rene?) was also understanding and very helpful Highly recommend this store

Maram Khateeb: The worest shop ever , super late and unhappy deal with them especially the stuff is unprofessional and super late for delivery maybe take 4 months to receive the furniture, bad service

Claire Anderson: Incompetent if you are ordering over the phone. Repeated the wood finish color multiple times and it was still wrong. Took over two months to get here even though it was pulled from the floor. Any time I tried to get an update the sales woman was rude.

Pax Morse: Once I told the lady what I wanted to spend she turned on her heels and said I can’t help you which was quite rude in my opinion.

Amanda Astoske: Great experience working with Tamara. Great quality furniture with endless options for customization. Excited about the purchase of my new sectional.

Fred Baritell: Patricia was very helpful and easy to work with.

Allison Lukanich: Great, quality furniture, TERRIBLE customer service. We first got Basset furniture back in 2016. Designed a headboard and got bedroom furniture. The sales associate we worked with was great, until we were billed much higher than the agreed upon price and it took MONTHS of calls back and forth to get it resolved. They also delivered one wrong piece and it took a few weeks to get the right one in.In the market for a new couch, we went back to Bassett against our judgment to do some shopping. We booked an appointment online and when we showed up, our sales associate was no where to be found. The one we were assigned made some rude assumptions about our budget without asking. Nonetheless we worked with her to design a great living room set. We talked over pricing and were satisfied with everything, and planned to place the order the next day. She emailed the invoice and sure enough, it was $600-700 higher than what she told us in store. So glad we didn't order in store, because we almost got duped again. No more Bassett furniture for us!

Ryan Bailey: Furniture is quality and you pay for it. Staff was nice and not pushy like some of the other chain furniture stores. Don't forget to account for delivery fees, could be another $200.

Jela Ok: Ok

dflask: Bought a sofa and saved some money during a holiday sale which was nice. Had some minor issues. The sofa was delayed by an additional week, but was never communicated until I called to check the status. They did issue a small discount for the inconvenience after fighting. Also, when I went to attach the two pieces of the sofa together, the brackets where misaligned, which was disappointing. Bassett sent a dude out and put 8 more holes in the bottom of the sofa to mount the brackets in the correct position for attaching the sofa. I'll wait and see how the material and craftsmanship holds up over time, but overall i'm quite satisfied with the sofa and the people we worked with.

Linda Ferguson: Great experience - wonderful and welcoming staff. Bassett will definitely be my go-to for my future needs.

Carlos Ruano: My wife and I went to Basset today to look at sofas. We bought two chairs from Basset about a year ago, and came back to look at the Ellery sofa. We had liked it from our first visit, and were considering getting one in leather. After we were passed on by every sales person in the store, including Thomas who sold us the chairs, we decided to leave. Maybe we'll go back.Four stars because we like the product, but come on people ... don't judge a book by its cover. We had just come from walking our dog at William B. Umstead park, and I guess I didn't look like a typical Basset customer in my rolled blue jeans, Cabella's coat, and cap.

Tavi Sterling: Truly the worst customer service experience I’ve had. I drove from Wilmington to Raleigh to find a rug that would go with all the new Bassett furniture I bought for my new home. I was so excited to have found the perfect rug. I ordered it and told the sales girl, Mollie, that I would drive back to pick it up as I did not want to pay the $300 delivery fee or wait for the truck that only delivers to Wilmington every 6 weeks. By picking it up myself I could get the rug sooner. In just a few weeks the rug was in. Local friends of mine went to pick the rug up for me because I was told I would need muscle and they don’t help load any items delivered and picked up at the store. That Sunday I made an early morning drive to Raleigh to get the rug from my friends home. Something didn’t look right to me so I opened the rug to see the inside and to my surprise it was the wrong color. I then waited for the store to open so I could return it. Mollie was very apologetic and helped to reorder the correct rug. They said it would be a couple of weeks. I agreed to come back up to get the rug. However, it’s now been another month and the rug that was only going to take two weeks keeps being delayed. So I said please just put it on the delivery truck. But now the date has changed to a date I’m not available for medical reasons. I finally spoke with the manager who proceeded to tell me I was just an angry person and they would just refund my money back. I could hardly believe my ears. Here I’ve been patient and doing all the work to follow up on where my purchase is and his response is to tell me I’m angry and talk over me and now no rug that I’ve been waiting for. WOW! Just unbelievable. He did not bother to try to find any solution Gil Croy was rude and disrespectful. Hard to believe this is the person managing this store.

Deanna Hunt: Ask for Michael Perry. Best in the biz. Five stars for quality and service.

Diana Loera: bad quality fabric for very high price, first time cleaning as directed and noticed the fabric was not well tucked in, poor quality, excessive pilling, very disappointed.

Vestige Architectural: My wife purchased an expensive upholstered bed in a beige tone. They require about 1/3 $ down at sale and 2/3 right before delivery. The bed was shipped without any plastic cover and was strapped to the inside wall of the box truck. I looked in the truck and saw other people's sofas upside down on the truck floor. There was a black mark across the headboard from the strap and a large crushed imprint, and it even displaced the decorative rows of nail heads. I wrote "damaged" on the signature line and allowed the guys to leave it here while a new one was ordered. Bassett acknowledged the damage and agreed to replace but they asked us to send more photos even though I saw the photos that the delivery guys took. I called Bassett and asked them to credit the 2/3 cost back to the card while we waited another month and they refused. I had to call the credit card bank and dispute the charge. Later, when the replacement arrived, the guys were out of shoe covers and then they realized that there was no hardware included on the first or second delivery so it could not be assembled. They offered to come back in a few days with the special hardware but I told them to mail it and I would assemble it myself so they are not on my carpet again. The warehouse supervisor did not call us as promised, so we had to call them to make sure it was mailed out.

T Robinson: We were greeted at the door but wanted to view options. Were looking for a sofa and rug. We walked around and saw several employees standing around and literally ignored us. I guess they felt the sectional for 8k was something we couldn't afford. Well sir...we could afford it but would never spend that much for the sub par customer service we received. Went down the road and plan to purchase from the other store.

Anthony Mitchell: Excellent shopping environment, enormous variety, and my salesperson Molli was great.