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1. Bridgestone - Raleigh
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· 1 reviews
Raleigh, NC 27612
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2. Bridgestone - Raleigh
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· 2 reviews
5058 N New Hope Rd, Raleigh, NC 27604
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Issac McClain: Damage present on my vehicle after service. Have to report to corporate, no action or assistance in investigating the matter. Update June 13 - no follow up on concerns with the damage to my vehicle. I was informed a area manager should reach out, but no attempts have been made. I would not recommend this place of business
Yes Hinton: I have been a customer for about 30 yrs. Everyone is always kind and take time to explain everything to me concerning my vehicle. Now my daughter is a customer.
Mitch Jones: Stay far away... Straight up CON JOB Check engine light, went straight for the wallet, and $400 for a mass airflow sensor. 2 days later, lights on. I Tested the old maf, and it was good. This time, $350 for a thermostat. I said no thanks and paid $120 for the diagnostic. Pulled the thermostat, and it was fine. Flushed the radiator, which was low, and whatta know. Check engine light is off.
Mark Foster: Had a GREAT experience today, customer service was 5 🌟 🌟 🌟 🌟 🌟 ... polite, courteous, and professional every time I get service done. With in the last 4 months. KEEP UP THE GREAT WORK !
Donald Preston: The staff was very professional and concerned about my vehicle. Got me in and out when they promised.
Bebop: Jim took great care of me and taught me a lot about my car
Billy Lazer: Best customer service I ever had at any Firestone, and I have been to many. They went out of their way to save me money and get me in and out very quickly without any waits. The work was done perfectly.
Jose Carlos Huasasquiche Cubillas: Muy aparte de la venta su asesoramiento después del escaneo del auto. Escaneo del auto completamente gratuito.
Trency Thorpe: Very nice place
Gmoney: Great macanics very helpful and committed to customer service
Hemanth G: Friendly staff .. good service .. did do any other service apart from wheel alignment.
Jesse: The staff were very nice and knowledgeable, the service was excellent, and I would definitely recommend it if asked :)! They were even able to get me scheduled for a same day appointment, versus needing to schedule a week or two out, the prices were very reasonable, and I was in and out without a hiccup.Just a note, depending on where you're coming from, the entrance can be a little difficult to see/get to during or around rush hour.
Reese Friesen: Arrived at 10 am for an oil change and fuel filter change. 7 hours go by and I’m still waiting; then after waiting 7 hours the oil change wasn’t even done.
Ana Casasola: Fueron amables los compatriotas y muy rapido todo 👍.
adam J: Was told I didn't need new brakes when in fact I did. Tried to sell me a bunch stuff I didn't need.Service:Wheel alignment
Rayray Montanez: Do not waste your time.My first time coming to Firestone since my AAA location was fully booked along with the surrounding ones. My partner and I booked appointments; his at 1pm and mine at 2pm. We left at 5:15pm.We were quoted 3 hours for both cars. We come back to the establishment at 3:10pm since we got a call saying that my partners car is ready. The man informs us that they are working on my car and should be about 20 minutes. What is strange about this is that my car was in fact not in that moment being worked on since I could see it in the parking lot. We waited in my partner’s car in the parking lot of Firestone for mine to finish up.I receive a call at 4:33pm stating that my car is ready to go and will be out in a couple minutes. We head inside and the man at the desk informs us that they are still looking at the car and it will be a little longer more. I don’t understand why I would receive a call saying it’s almost ready, but then told it is not. At 4:55pm they said it is ready and no surprise it was not. It was still in the air hood up. We paid and waited for my car to be returned.Making an appointment at this establishment does not mean anything. The three times we walked in to Firestone there were new people waiting in the waiting room.I highly recommend AAA (especially the Cary store off of Walnut Street) because they are true to their appointments and get the job done in a fraction of the time that Firestone took. Better service and better prices.Service:Oil change
Bianca Fogle: Could be faster in service. Every time I come here takes way too long.
Brent Spivey: Fast, reliable, and EXTREMELY helpful! Even gave me a chair to sit since it was packed. I had my pup with me and I felt completely comfortable my entire visit. I wish there were more businesses with a staff like this one. Special shout-out to Damion and Daniel for all the help and hospitality.
Jessica Archibald: WOULD NOT RECOMMEND. SCHEMING FOR MONEY.I went to this location for a state inspection. I was told that I had to get wipers in order to pass inspection. The only wipers they had were $50. I just gotten wipers 2 months ago at advanced auto - I absolutely did not need new wipers.I was told my options were to:- pay $50 for wipers, have my car pass inspection- not buy the wipers, have my car fail inspection, buy wipers for a bit cheaper at advanced auto, wait 60 days, come back and have my car reinspectedSo basically I had to pay $50 as my car was already pass due for inspection. Total scam.
Hannah Simmons: I called the day before to make an appointment and when I got there they had no record of the appointment. When I asked if they had time to take it I specifically told them I couldn't wait for hours and would need to come back or make another appointment. They took the car anyway and kind of shrugged and said "they just had to get the guys to do it" and when I confirmed that it wouldn't be a long wait they kinda shrugged again. After 1.5 hours I told them I needed the car and I had to leave and it took them an additional 40 minutes to give me the keys so I could leave and made me miss all my afternoon.I would have been completely understanding if they had told me they were too busy and couldn't take me, but instead they made it sound like they had time to service it but took hours to do it (even when I gave them the opportunity to reschedule). They did not seem bothered at all about the customer service aspect of their job. I was so frustrated that I gave them the opportunity to reschedule and they didn't take it and made me wait hours when I specifically said I couldn't.Service:Oil change
Zae Moes: Did great on alignment bit didn't fix my signal light that was not working said it was fine went to car and it was still out.
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3. Bridgestone - Durham
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· 6 reviews
Durham, NC 27707
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Dr BBPhD: What is it with the cleanliness at Firestone locations?! Once again trash was overflowing. Dirty lobby and nasty bathrooms. Do better Firestone! Your customers deserve your best while includes clean lobbies and bathrooms!
Syieda Penn: They are not experienced with late model cars. They offer services that they cannot perform. And they insist you have issues that you simply do not have with your vehicle.Friendly guys ..just not knowledgeable
Tony Mwalali: Great personal, James was awesome, very helpful¥
Dawn Shivers: Derick and Kristen are amazing. Honest, professional and friendly.i live in Wilmington but my daughter is is Raleigh. They addressed all the issues with her car remotely and very quickly. Everything done in a matter of hours. Wonderful experience all around.
Doug Strader: Front staff was very busy. Had an appointment but had to wait two and a half hours for a brake inspection. Estimate for service needed was a little pricey so I got a second opinion from another shop. Had the other shop do the work.
Zach Suozzo: Took my car in for an oil change and through a routine check they found I had low coolant levels. The bottle they filled my car with sells for $13, and I paid $82 for them to provide it. $181 for the full hour long service. When I asked why they upcharged me so much on the product they said "we're a business, and we need to make a profit" Insane margins. Not coming back.Service:Oil change
Isaiah Hyman: Had a great experience here. I stopped by to get a simple state inspection. I didn't make an appointment but I was in and out in less than 20 minutes. The service techs were professional and courteous.
turtle92: Store manager is a bully , I told them what I wanted and he gave me the run around trying to squeeze me for the most money he could get. Stay far away from a place like this.
Jahid Ullah: Robbing place. I had coolant leak. A technician looked at it for maybe 5 minutes. He says water pump, belt and thermostat needs replacements. And Gave me an estimation of $2,750 for Toyota Sienna 2017!!! I suppose he wants to take advantage of my dire situation as I might damage the engine. Anyway, Marc Jacobson dealer place was 8 miles away. I stopped after 4 miles and a good Samaritan helped me with providing gallons of water. I finally made it to the dealer. Charged me $1,382 with perfect service and original parts!!! I got ride on my way to home and picked me up on the same day. Firestone charging me more than dealers and need day and half to get the car back to me. As for diagnostic, he charged me $93!!! I guess there are very little good Samaritans left in this world.
shashank jain: Extremely bad service. Took them 7 hours to change the oil. Asked me to replace air filter, which I replaced a month back. I don’t trust them
Tiffany Mertz: James from Firestone durham off 55 is rude terrible customer service. Would NOT send someone 22 minutes down the road to pick up a tire. I’ve been waiting for 1 tire to be put on my car for 3 days.Service:Tires
Denise McIntosh: I've never gotten a raw deal here. I've been going for about 11 years now. I usually wait for my car. There's a nice smoothie place around the back.Just in case!
N C: "Chad, the manager at Firestone in Durham, NC, is exceptional. He has consistently provided me with outstanding customer service and technical expertise. Chad goes above and beyond to ensure that my vehicle is properly maintained and safe to drive. He is always professional, courteous, and takes the time to explain the repairs that are needed and the options available. His attention to detail and willingness to help has earned my trust and loyalty. I highly recommend Chad and the team at Firestone in Durham for anyone in need of auto repairs or maintenance."
C C: Vary professional gentleman working at the Durham location on 55. The manager worked really hard to honor my price match regarding tires, and the other staff were courteous also. I would most definitely bring my business back to this location again. Thanks, gentleman, for all you do and keep up the outstanding customer service.
Michael Kirschner: Friendly service. Great products.
n d: Worst Worst Worst manager and he is a scamers and try to sell you expensive one if Know the one u ordered still on stock. I keep hearing from different people and not fair so I walk out.
Randall Swallow: Outstanding...highly recommended..
Jakob Micheelsen: Very helpful solving a problem with getting an approval from Hertz
Louis Tribby: Went in for an alignment... Everything went great. Quick service.
Doug Belt: Solid Firestone location.
Crystal Heffelfinger: Always great at assisting me when issues arise. They take awhile but they do great work. They have taken care of my car for years. I highly recommend.Services:Tires,Wheel alignment,Brakes,Oil change
4. Bridgestone - Raleigh
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· 2 reviews
Raleigh, NC 27609
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5. NTB-National Tire & Battery - Cary
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· 126 reviews
100 Towne Village Dr, Cary, NC 27513
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4worldlovers: 
Get a conventional oil change for $24.99 (plus $3 disposal fee) or save up to $20 on a full synthetic, synthetic blend or diesel oil change when an appointment is scheduled online for select days
It's our mission and pleasure to deliver top-notch care for your car, truck or SUV. We’re your one-stop auto tire and services shop for:
Choose from a huge selection of tires from big brands like Michelin, BFGoodrich, Goodyear, Yokohama, Continental, Cooper, Nitto, Toyo, Sumitomo and Pirelli, all at the guaranteed lowest prices, and enjoy fast, expert tire installation.
Our Valvoline oil change service comes with a battery check, visual brake inspection, tire rotation, TPMS reset (where applicable) and wiper fluid top off. We proudly offer Valvoline Motor Oil at our stores.
Wheel alignments promote even tire wear, leading to longer lasting tires and better gas mileage. Want to know if you need a wheel alignment? Stop by your nearest store for a wheel alignment check.
Are your brakes screeching or squealing? Our experts know how to check your entire brake system including your brake pads, rotors, cylinders, hoses, calipers, and lines. If you need a brake repair, we’ll get it done right and at the right price.
Car batteries can’t tell you when they need replacing, but our battery experts can. Come in today for a free battery check and inspection. If you need a new battery for your vehicle, we’ll recommend the right battery for your car, climate and driving style. We proudly sell and install America’s No. 1 replacement battery brand, Interstate Batteries.
You’re busy, and it’s easy to forget about recommended vehicle maintenance. Don’t worry; we’ll help you stay on top of your manufacturer’s suggested car maintenance schedule with friendly reminders. You can also access your service records online, anytime.
With convenient hours, locations and online appointments, we make it easy to get your car repaired near you and on your schedule. Our expert mechanics are trained, certified, and ready to fix your vehicle and get you back on the road.
On time as promised, fair price, done expeditiously, notified at completion.
We've been a customer of NTB for over 10 years at least. We have at least 4 cars on file being seiveiced yearly or more often. Any work recommended are necessary for continued safe driving.
The manager is friendly and helpful. I was covered by my warranty, zero dollars was exchanged. I support local businesses!!
Great experience and knowledge of what is going on with my car
Associate was friendly and informative.Quick serviceSame day on a weekendWay better than firestone
Pricing was good. Vehicle serviced and returned within 1 hour. Not a very long wait time. selecting services while doing appointment can be made better. Overall good. Got upfront price while making appointment, that is very important in choosing NTB over others.
Get a conventional oil change for $24.99 (plus $3 disposal fee) or save up to $20 on a full synthetic, synthetic blend or diesel oil change when an appointment is scheduled online for select days
It's our mission and pleasure to deliver top-notch care for your car, truck or SUV. We’re your one-stop auto tire and services shop for:
Choose from a huge selection of tires from big brands like Michelin, BFGoodrich, Goodyear, Yokohama, Continental, Cooper, Nitto, Toyo, Sumitomo and Pirelli, all at the guaranteed lowest prices, and enjoy fast, expert tire installation.
Our Valvoline oil change service comes with a battery check, visual brake inspection, tire rotation, TPMS reset (where applicable) and wiper fluid top off. We proudly offer Valvoline Motor Oil at our stores.
Wheel alignments promote even tire wear, leading to longer lasting tires and better gas mileage. Want to know if you need a wheel alignment? Stop by your nearest store for a wheel alignment check.
Are your brakes screeching or squealing? Our experts know how to check your entire brake system including your brake pads, rotors, cylinders, hoses, calipers, and lines. If you need a brake repair, we’ll get it done right and at the right price.
Car batteries can’t tell you when they need replacing, but our battery experts can. Come in today for a free battery check and inspection. If you need a new battery for your vehicle, we’ll recommend the right battery for your car, climate and driving style. We proudly sell and install America’s No. 1 replacement battery brand, Interstate Batteries.
You’re busy, and it’s easy to forget about recommended vehicle maintenance. Don’t worry; we’ll help you stay on top of your manufacturer’s suggested car maintenance schedule with friendly reminders. You can also access your service records online, anytime.
With convenient hours, locations and online appointments, we make it easy to get your car repaired near you and on your schedule. Our expert mechanics are trained, certified, and ready to fix your vehicle and get you back on the road.
On time as promised, fair price, done expeditiously, notified at completion.
We've been a customer of NTB for over 10 years at least. We have at least 4 cars on file being seiveiced yearly or more often. Any work recommended are necessary for continued safe driving.
The manager is friendly and helpful. I was covered by my warranty, zero dollars was exchanged. I support local businesses!!
Great experience and knowledge of what is going on with my car
Associate was friendly and informative.Quick serviceSame day on a weekendWay better than firestone
Pricing was good. Vehicle serviced and returned within 1 hour. Not a very long wait time. selecting services while doing appointment can be made better. Overall good. Got upfront price while making appointment, that is very important in choosing NTB over others.
Jason Branch: This place is a Joke. Bring your own oil and filter and they wanna charge 120 bucks to change it. 😂😂😂😂😂. Please don’t get ripped off by these clowns who honestly are scared to truly work on a vehicle.
Deseree Bell: I’ve been going to this location faithfully for the past 3 years or so. The last few times I went… the experiences started to become shakey. I went to get my routine oil change for an upcoming inspection the next day… Once I went to get my state inspection at AAA I was told (and showed) that I hadn’t gotten an oil change in a while. I was in disbelief and thought maybe AAA was trying to get a sale out of me. So I waited a while since I don’t drive much working from home. Then I went again for my routine oil change 3 months or so later and was told my brakes and rotors were in bad condition I normally trusted these guys because they were always helpful and kind. This time, it was a different guy and I got the vibe that he definitely was in the business of selling and something was off. I called my step dad to confirm. He told me to take a picture of my rotors, when they came off. So I did, (When I asked to see them… literally the whole crew came out to watch my reaction and was shocked that I asked) come to find out there was no issue and looked close to new. Beware and have knowledge or have someone you know to guide you. All this time I thought I was receiving great service, but I feel like I’ve been taken advantage of a few times now. NTB has been my choice for over 6 years and I really don’t want to give up on the company… but this location is over with for me. I hope I get fair treatment at another location. We’ll see…
Michael Irizarry: Best service
Htrav6: Good service. Had appointment for tire rotation & balance while I waited. Had my car back in 25 minutes; had expected it to take up to an hour. Comfortable waiting area. Polite staff.
Guptha Meda: They are excellent in their service. To the point and on time in their service. Their quality of work is excellent.
Andrea White: Store Manager Brian is always friendly and professional.
Lee Morone: It never fails I can usually get in pretty quickly even if I don’t have an appointment. Service is always five star at a very good price. Much better overall experience than any other tire and auto place in the area
Sridhar Reddy: Very reliable and quick service.
Brittany Bennett: went and got all 4 tires replaced and for some reason they rolled down my BROKEN window that i just finally managed to keep closed all the way and now it keeps coming cracked by itself. i have no clue why my window was messed with in the first place. as soon as you mess with the window crank you can tell it’s broken. had to mess with it for 20 minutes when i went and picked up my car
Neenee B: Listen, the level of customer service I received here today was BEYOND PHENOMENAL!! I got stuck on the side of the road NYE and EVERY tire shop is closing early. I called this location and they were willing to wait for me to arrive (12min) when nobody else’s would wait. It’s pouring raining, I live almost 2 hours away, and you have no idea how much of a blessing they were. When I arrived the whole staff was standing there smiling and greeted me warmly. The building was clean and I was quite comfortable as I waited a very short time for my tire. My tire is so rare, it almost ALWAYS has to be ordered. The fact that they even had it in stock was amazing! I’ll always look up this franchise location in the future no matter where I am, just because of the service I received tonight! It’s 12/31/22 THE LAST DAY OF THE YEAR, and I’m truly Grateful that my experience here was perfect! Adam was the manager on duty and the whole team are just great. I can’t stress this enough! So for you corporate guys that read these reviews- DO SOMETHING SPECIAL FOR THIS CREW! They most certainly deserve it! They went above and beyond your competitors- to ensure a specific level of service that is unbeatable in my opinion! Thank you! I recommend this location 10 stars! -
Rajanikanth T: The oil change was quick with the appointment.Good service.
Joshua Anderson: Short staffed but tries their best to help me with my needs.
CRISTINA MOSQUERA: They are absolutely wonderful
Raaja Sundar: Great service. Replaced my battery for both my cars here. The second one - I came in 30 min prior to close, and they still fixed my issue. 5 ⭐. Highly recommended.
Jorge Leon: My car was driving perfectly and only needed an oil change, so I went for a simple oil change during the weekend and when asked to the manager if they found an issue he said "everything's perfect", however when I left car was pulling to the right. When I called again Adam said it surely was due to the "tire rotation" they did (a service I never requested). When I came back on Monday the manager Brian rudely said "your car is like that because it has a disc problem" wthat? I told him it was driving perfectly before coming to his shop and showed him the invoice to which, as the jerk he is, he said "I don't care about your invoice, give me the keys and you should be grateful I won't charge you this time". I wouldn't recommend this place and I will not return to this shop again.
Opes Magna: Unprofessional manager. The car was taken for a simple oil check and its ties were misaligned, had to be taken to another shop to be repaired.
Allison Leon: Terrible experience, the manager Brian was rude and impolite at my husband. We went for an oil change and they damaged the tires alignment. When we went back to the shop for them to fix what they damaged the manager was utterly impolite towards us. I would not recommend anyone to come to this shop.
Miguel Jackson: This NTB gets five stars from me! They helped me select a great set of tires. They mounted and balanced the tires in record time. The service was great and the manager was super friendly. I could not ask for a better experience!
Skippy: Brian and his team did me a solid today when working on my CR-V. Not really a surprise, however. This team has done great work for me over the last year.
Dave C: Took my car in for oil change and to get vibrations out ofcar. They got the car done quickly, but didn't fix the vibrations. Took the car back and Adam took responsibility to ensure it would be corrected.Got a call the next afternoon to say it was done.Just picked up car and it Is vibration free!! I'm very happy. Thank you Adam for taking over the second go around.5 stars for second time fixed. Lowered because it took twice.
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6. Discount Tire - Cary
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· 572 reviews
2002 St Charles Pl, Cary, NC 27513, United States
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7. NTB-National Tire & Battery - Cary
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· 217 reviews
2041 Walnut St, Cary, NC 27518
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8. NTB-National Tire & Battery - Cary
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· 137 reviews
1207 Kildaire Farm Rd, Cary, NC 27511
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9. Bridgestone - Durham
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· 10 reviews
3809 N Duke St, Durham, NC 27704
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