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1. Enterprise Rent-A-Car - Fayetteville
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· 401 reviews
1404 Skibo Rd, Fayetteville, NC 28303
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For additional questions, please visit our main car rental FAQs page.
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Zhami Towles: Reserved on Sat for pick up on Sunday. They called only 15 mins before my pick to inform me they only have 2 cars available first come first serve as they had 35 reservations. No prob. The problem came when the "manager" tried to argue with me about using my Chime Credit Card. Falsly accusing other branches of not following policy. I have used it at different rental companies as well. I know I just can't use it at an airport location, which this is not. I called the corporate number to confirm and indeed he was WRONG! They loAnd yet he still would not rent me a vehicle. From the reviews at least I didn't waste my time going there. They need to stoxp lieing to people and be honest.
Tina Marie: I hope you go to this location to rent your car and I hope you get Cedric and Sammy!!! They are both professional and kind. I received the best customer service I will continue to go to this location to rent my cars.. thank you Cedric and Sammy for making my experience wonderful!!
Kim Burrell: This particular office ALWAYS goes Above and Beyond to accommodate what I need. Even when what I reserve isn't available, I am offered something comparable or a grade above. The team at this branch is Superb and I honestly wouldn't go anywhere else if I needed to rent a vehicle.
Angel Cake: Had a bad experience to where they gave another customer what a reserved for . But , overall the problem was fixed .
Sean Berlinger: Terrible experience drove 700 miles to North Carolina in a vehicle that was shaking. Enterprise sent me to this location for my first swap out my second truck was grinding at turns due to lack of inspection by Enterprise. After all the inconveniences have gone through on my when I pick up the third vehicle I had to deal with a sad excuse of a manager who told me that Enterprise took care of me by swapping out my car and was very rude about compensating me Cedrick was the manager I spoke with after the way he conducted himself as a leader for Enterprise I should have left and went to another location definitely will not be renting with Enterprise anymore especially after the multiple vehicles inconveniences🖕
krystal pichardo: If I can give NO STARS I would !!!! They don’t even deserve a 1 star rating. We reserved a vehicle over the phone to be picked up on Thursday at 4:30pm and returning it on Sunday at 10:00pm. We were never told that because they will be closed til Tuesday (since it’s memorial weekend) we would be charge for those 2 extra days. Like; why was this not told to us over the phone when we reserved it! I asked them and they acting as if they didn’t even care that they wasted our time. “Who would be OKAY with paying for 2 extra days?” It’s crazy …. No good customer service what’s so ever!!!!I would recommend going to somewhere else or the airport. They were more helpful and efficient in assisting us asap.
Zeus Epps: False advertising
Cuttas Lady: The vehicle my husband reserved was not at this location even though online it said premium truck available. We rented the 2022 DodgeRAM bighorn to go to the mountains for our anniversary. One guy left this location and went to the other right down the street to get the truck. They wouldn't have gave us the truck at the price quoted online if we didn't have it reserved for a few days before getting it. Beware before going. Book online and pull up the reservation before getting there. If we didn't have it booked, they would have charged us $200 per day instead of what we seen online. Do your research and check availability, book and pay online but don't use priceline, they don't honor those prices and have a $300 security deposit readily available with a major credit card.
Allison Warren-Johnson: Everyone was nice and went out of their way to make sure you was very please with your rental. Definitely would recommend them.
Eric Williams: This is my go to rental spot in Fayetteville. Ashley, Cyrus, Sammi, Treyvon, Ced, Kim, Bella, Jeff, Colton and Zakiya make it happen. I rent all over the country but this is my favorite spot. The cars are always clean and the people are friendly.
Nesie Garrett: THE BEST CUSTOMER SERVICE BY FAR! They were very welcoming from the time we walked thru the door. Empathize to our situation, explained everything clearly and very accommodating to our needs. Customer obsessed here is an understatement! This location will be my top choice to do business. My family and I thank you 😊
Name Unavail: quick and convenient, staff is great!
AE sqrd: The rental was great, the only issue I had was bouncing to 3 different locations to find a suitable when I made my reservation more than a week in advance.
Kendal Allen: Quick response after I reserved the rental. Great customer service.
Melinda McCutcheon: Cedrick was extremely kind, patient informative, & considerate. There was a issue with the rental shaking on the highway once it reached a certain speed & he went out his way to accommodate & rectify the issue. I highly recommend him.
Ciara Joyce: The Enterprise team at 1404 Skibo road is amazing. They are friendly, efficient and extremely helpful. The manager Cedric is always helpful and accommodating. I highly recommend
Lah Lu: Amazing customer service. Highly recommend Cedrick Harris. A genuine person that works really hard and focuses on getting the job done. Definitely coming back for the next time I need a rental car!!
pamela mclaughlin: My experience at enterprise car rental on skibo road was excellent! All the employees are great and they always set my expectations, And the manager Cedric is awesome!
Tonya Fewell: Enterprise on Bragg and Skibo road is a dynamic car rental company that offers exceptional customer service, setting itself apart from its competitors. Their approach to customer service is remarkable, as they go out of their way to ensure that their clients are accommodated and satisfied.One of the most impressive aspects of Enterprise is their ability to get to know their customers on a personal level, making them feel valued and appreciated. This personalized approach allows Enterprise to tailor their services to the unique needs of each client, ensuring that their experience is nothing short of exceptional.In addition to their outstanding customer service, Enterprise also boasts a wide selection of rental vehicles, making it easy for customers to find the perfect car for their needs. From economy cars to luxury vehicles, Enterprise has something for everyone.Overall, if you are in need of a car rental service, Enterprise on Bragg and Skibo road is a top choice. With their dynamic customer service, personalized approach, and extensive selection of rental vehicles, they are sure to exceed your expectations.
Trisha Scott: Had an unexpected trip and Mr.Cedrick got me in and out. While out on the road caught a flat and he instructed me to get the situation resolved. Very professional and great customer service. Thank you for making it a pleasant and stress free experience!!!
danielle sprott: I reserved a 7 passenger van on March 6 to be picked up on April 6. The day before the Manger calls to inform me he couldn't accommodate my reservation because they over booked. Very short notice!! I asked would I be able to get a Suburban or Tahoe he said no but I have a jeep compass. I informed him that the vehicle is to small. I then go on to ask if he could contact other locations to find me a vehicle and the answer was no, I had to find one myself. After locating another vehicle at a different location I was informed they couldn't accommodate that reservation because he canceled it and had no way to verify the price, and had to pay as if I'm doing a new reservation. He is very unprofessional, inconsiderate and need to be retrained on customer service! I did make a complaint to the regional manager and hopefully they follow up with me.
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2. Enterprise Rent-A-Car - Fayetteville
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· 369 reviews
1998 Skibo Rd, Fayetteville, NC 28314
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3. Enterprise Rent-A-Car - Fayetteville
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· 379 reviews
5207 Raeford Rd, Fayetteville, NC 28304
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4. Enterprise Rent-A-Car - Fayetteville
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· 195 reviews
3726 Ramsey St, Fayetteville, NC 28311
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5. Enterprise Rent-A-Car - Fayetteville
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· 363 reviews
400 Airport Rd, Fayetteville, NC 28306
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Eileen Lawson: Had a flat tire and called the Enterprise on Camden Rd. Spoke with Ashley, who was very helpful in directing me to the Enterprise at the airport. The staff were not friendly and wanted me to go elsewhere. They did not have a tire on site despite having a garage. They finally sent me to Black's tire who fixed my tire quickly.Staff needs training in customer service and friendly attitude training.
Steve Monroe: Nice people at that branch.
Dawn Burt: Cal at the Fayetteville airport went above and beyond to help facilitate a car rental pick up from Charlotte and return to Fayetteville, when the Budget representative only handed us a phone number. Cal made the reservation for us, gave us advice on easiest pick up methods, gave us his card for any concerns AND ensured the employees on staff helped us upon return. We are Enterprise customers only now!
Zee “Zee” À: Great Experience! Cal & Josh were the two representatives at the counter. Both gentlemen were very attentive, professional and had keys in my hand in 4 minutes. I felt like a Customer that they were working to send me away happy ( a rarity these days). The car was Beautiful, Clean and Smelled nice. Thanks for a great experience after working hard all day, Finally! Service with a genuine Smile and Satisfaction with what I'm spending my Money on! Keep up the Good Work 👍
Tom Coughlin: Great service and nice vehicles. Everyone always has a smile!
RENE DEAN: Wouldn't accept Visa bank card for larger vehicle, even though rented suburban 2 yrs ago with same card. Then, nothing smaller available!
Ryan Auger: Reserved a car with them while traveling. Was able to book online, flew to my destination, and they didn’t have a car. Then they upcharged me for an SUV even though they messed up. Really frustrating, enterprise definitely was my choice before this but they’re definitely not a premium brand if they treat customers like this.
Michael Little: Unbelievable. My local office could not get one of our customers a car until Monday (this is a Friday). So I call the Fayetteville office, and explain everything to them and they took all of the information, booked the vehicle. We drive over an hour to get there, they tell us that they can't rent the vehicle because it's not under the same name. When I explain that I had call the office and gave them all the information, they say that I must have called the reservation line, and that they weren't trained as well as the counter personnel are and do not know the proper questions to ask. When I told them I called their number listed (and showed it to them) the other counter person said, "if we are busy the phone call will be transferred to the call center". Would not have been so bad but now the customer has to pay the bill and my company has to reimburse our customer. All that after calling and driving for an hour to get there. I was going to send it with no stars but it makes you give at least one.
Florence Bah: Good
Symo Us: I really like Enterprise but this airport location has gotten worse over the years. The employees there do not seem to care about helping people rent a car or being competitive. I remember when you would get complimentary upgrade without even asking or when they were able to manually adjust the rates to offer a lower price. Not so much anymore.I called the airport location twice and corporate once to extend my rental and no one seemed able to help. I went to turn it in hoping I would be able to do on site but the price they wanted to charge me for two weeks was double than a whole month.I walked away and will probably not rent from there anytime soon.
Lamar Ja: Enterprise is usually my car rental place to rent a car no matter what state i am in. Prices are reasonable also.
Anita Johnson-King: I reserved online, and at a location is very different.
james b: Five stars need I say more the customer service is crazy ridiculously friendly and attentive.
Bonita Tunstall: The staff member was some what rude and not warm or friendly at all. In fact, we felt as if we were bothering her, though there was no one else there waiting in line. Everything was done in a matter-of-fact kind of way and nothing was render that would make me want to do business there again.
Debbie R: I had a rental car reserved for a work trip and had to make a change last minute through my corporation. The agent at the desk at the Fayetteville, NC regional airport was rude and unhelpful in trying to make anything work, and essentially would not honor a reservation. 0 stars.
Robert Henry: RobertHenry
Edwina Price: No problems with renting or returning car.
Kyle Aldrich: Even with a confirmation number assigned they had no vehicle available for me when I arrived to pick it up."We tried calling but it was a travel agency number"
Herman mcbryde: Best Place to rent a vehicle Awesome Staff👍
Chris Gille: By far the worst customer service I’ve received from any company. Wouldn’t recommend them as a whole to my worst enemy.
Meredith Hall: The service was awesome..i was having issues due to the 400.00 deposit and Shamiyah ( hope that's right) was very patient and helpful. I do, however, think you guys should go out of your way to let people know up front about the UNGODLY amount you want fo a deposit.
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6. Enterprise Rent-A-Car - Hope Mills
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· 184 reviews
5430 Camden Rd Ste 107, Fayetteville, NC 28306
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7. Enterprise Rent-A-Car - Fayetteville
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· 83 reviews
5510 Cliffdale Rd, Fayetteville, NC 28314
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8. Enterprise Rent-A-Car - Fayetteville
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· 1 reviews
2498 Gillespie St, Fayetteville, NC 28306
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9. Enterprise Rent-A-Car - Fayetteville
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· 5 reviews
Corporate Rd, Fayetteville, NC 28306
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10. Enterprise Truck Rental - Fayetteville
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· 18 reviews
5207 Raeford Rd, Fayetteville, NC 28304
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11. Enterprise Rent-A-Car - Fort Bragg
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· 72 reviews
2070 Reilly Rd #4, Fort Bragg, NC 28307
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12. Enterprise Rent-A-Car - Spring Lake
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· 123 reviews
1000 N Bragg Blvd, Spring Lake, NC 28390
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13. Enterprise Rent-A-Car - Fayetteville
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· 36 reviews
6269 Yadkin Rd, Fayetteville, NC 28303
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