Business in Used car dealer:
ADD MY BUSINESS
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Ford dealer
1. LaFayette® Ford, Inc. - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 1682 reviews
5202 Raeford Rd, Fayetteville, NC 28304
Address
Website
WhatsApp
2. Crown Ford - Fayetteville
Verified
· 2996 reviews
256 Swain St, Fayetteville, NC 28303
Address
Website
WhatsApp
Cristine Gooch: Can not thank Liberty Ford of Fayetteville enough for working with us to get us back on the road in a timely fashion. The professionalism is above exemplary. Thank you Bruce, the service manager, and a very big thanks to Sherman who diagnosed the problem in our motorhome. If we are ever in North Carolina again and our need of service we will not hesitate to go to Liberty Ford. Thanks again Bruce and Sherman you're the best!
David Boyer: Since changing names to Liberty Ford, Service Department has gone downhill, particularly the truck department. Twice dropped truck off, once with appointment and it was never touched. No phone call, nothing until I tried to pick it up. I have used Crown Ford for 6 years with no problems. Not any more.Customer service rep called once trying to get me to bring my other vehicle in and explained the problem. She asked if her supervisor could call me. Yes. No phone call from supervisor. Poor customer service.
Heather: Liberty Ford sold us a vehicle in October last year. The process was easy and painless with no pressure to buy a vehicle right away. The pre-owned vehicle we bought needed something fixed. They worked with us to make sure everything was right at the service center across the street! Even though the name changed, they still have great service! They are true to their mission.
Kevin C: Always great service!!
Cheryl: Had an oil change and tires rotated - walk in/no scheduled appointment. The service staff was very professional and courteous. The service time was approximately an 1 1/2 hours...pretty good for walk-in service!
Roberto Pineiro: Bought a 2016 escape, ever since I got the brakes squeak badly, it's a total lemon, I regret buying it, Great way to take of ur military,Will be reporting to Ft Liberty consumer affairs, so they don't take advantage of our great military memebers, got worst when they changed to Liberty Ford
William Fulks: My fiancé and I bought a car Saturday 6/3. We took it home, and came back Monday to get the 30 day tag. I inquired about it being taken through the service department because it had a warped rotor. We were given the run around for nearly an hour before we were told that they could not sell the car to us because it mysteriously had a recall come in. This is after they agreed to do the rear rotors and fix the drivers seat. SHADY BUSINESS TACTICS BEWARE
Craig Rafla: Kept a f-150 for 16 weeks to fix a tail light, and wouldn’t provide any documentation as to why. Did not provide a loaner car, and made no attempt to make things right. AVOID.
Christopher Banks: I bought my car from this place and I enjoyed the good customer service
Amanda Whitlow: (5/5/2023)They may be under new owner ship but still the same dealership we know and love. I’ve purchased 3 cars from crown/liberty ford. I have ALWAYS been treated the BEST customer service in Fayetteville from sales to service and parts. They never pressure you into something you can’t afford and they genuinely care about their customers and their wishes. I walked in with NO intention to buy a brand new car but my salesman was amazing and got my payments where I needed them and worked hard to make sure he could close the deal with a happy customer. Liberty ford you have earned a life long customer from me I will never buy a car from another dealer in Fayetteville. Do yourself a favor and go see these fine people for your next vehicle. Keep up the amazing work guys!If you’re looking to purchase a vehicle from crown ford I HIGHLY recommend Christopher Lynch. Such a sweet salesman and NEVER made me feel pressured to buy! He never tried to sell me something I didn’t want.He made sure I was taken care of during my visit. He even helped me clean out my trade in and helped me connect my phone to the new car.Thank you crown ford for such a pleasant buying experience and thank you for my brand new mustang. I LOVE it!Andrew was an absolute sweet heart. He went above and beyond for me. Maintained great communication through out the buying experience. And as always i was treated great by all the staff at crown ford. I would recommend you to anyone
Andrea MacMillan: Horrible service break your car more than when u put it in there ....needed one thing fixed comes out you need 10 more things fixed ....garret is the rudest and Joe the service manager 🤔 let's his workers just do whatever taking all kinds of parts off who cares if it's broken or needs replaced ....
David Schaffer: If I could give 0 stars I would. A year ago I had to replace the transmission in my 2018 Ford explorer, which was of course outside of warranty. A month and a half ago I end up broken down on the side of the highway with the same problem. A month and a half it took them to fix the transmission and get my car back. And of course even though it was a part under warranty it didn't qualify for a rental car. So I've been without a vehicle for a month and a half. The customer service and care for their customers, even though I've bought 3 vehicles from them, is terrible. I will never buy a Ford vehicle again and I highly advise anyone to avoid this dealership and their service center.
Erica Fortson: My husband bought a used truck back in September. Yes, we were aware it was used. However, not even 7 months later and it’s in the Toyota dealership needing $2000 worth of work done. Apparently it has aftermarket parts that are causing the sensors to malfunction and other issues. This is my second bad experience with this dealership. They tried to price gauge me on my expeditions fuel injection service. We do not recommend this dealership.
Thomas Knuth: Horrible service. Made an appointment for a simple recall, they assured me the car would be done by the end of the day or early the next morning. After waiting over 24 hours with no updates I finally got ahold of them (their phone line is busy 24/7) and they said the car had not even been looked at. I already had let them know I needed it by a specific time.Even better yet, they assured me there would be a shuttle to take me back and forth but the shuttle never showed up after dropping off. When I asked about picking me up they said they wouldn't come get me because I was too far away. (25 min)So all in all I got the wonderful experience of spending 50$ on ubers, not having a car for over a day, and not getting any of the issues fixed at all.
Maria Johnson: My truck had a motor recall I took it to them and I was told it had to breakdown. My family was coming from South Carolina on the highway and it broke down I took it to my mechanic and was told it was the recall. I called Ford and was told there is nothing they can do. How was it was a recall and they refuse to fix the issue. Never again
Dale Haynes: New ownership has created challenges. They have not gotten standard service in force. Arrived at 0750 for 0800 appointment. Taken in promptly. Asked for ride home. Told to wait for driver. Revisited check in at 0900, told driver had a full load and would return. Continued to wait without asking to see if attendant would direct driver. Nope. At 1230, asked again. Attendant looked on computer. No postings. He went to mechanic. Was informed was just about to start my truck. "If he has not started by now, bring it to me". Gone, never to return.So different than Crown (former ownership) experiences.
A S: Avoid.
Anthony Collins: Made appointment to have my vehicle service. Three days go by and no one called about what is needed. I called to see what is the delay. Service dept says the car was not in system or checked in for service. So I go to pick it the car and they could not find a service request or any work order. The vehicle was taken to an area inside the service area and parked. No one checked, ask any questions or wondered why there was no service ticket in the window. Wow, could it be that the car was just forgotten or the dealership didn't really care. You really can't make this stuff up, the dealer name has changed but looks like the quality of service is still the same. I would say a people changed was needed and not a name change.NOTE TO MR "OWNER":Sure would like to know where 'Mr Owner' has been and why Mr Owner can respond fast to reviews but not at all to the service that customers are promised and earned when buying a ford vehicle! Oh yea, I got it - short staffed due to covid.
Aspen Batten: I started the car buying process with Ray about a week ago. Everything was ready to get go or so I was told. I called at 430 to verify the deal was good, Ray advised I didn’t need to bring anything but the down payment vehicle was detailed and ready to go. Upon my hour drive with two small children I was treated by Ray who quickly sent me to someone else to break the news he just found out the vehicle had a recall but oh they had another vehicle 2 years older for more than my agreed payment and the vehicle wasn’t even on the lot. A simple call would have changed my whole outlook on this dealership. I would not recommend this dealership unless you like being lied too.
Sean G: Called to schedule an appointment for an oil change, rotate, and balance, and two aftermarket part installs. Arrived, was met with confusion and told that they don't do aftermarket part installs and must have been given bad information by a call center. So... They don't schedule their own appointments, or use a competent service to do so.This is after calling three times to see if they could order a part for me, the parts department having no idea what I was talking about (even giving them the part number) and saying they'd call me back, and simply not following through.Rotated the tires and didn't even bother to put air in them... And didnt balance them. In what world does an oil change and rotation take 2.5 hours? Absolutely infuriating incompetence.Go somewhere else. This place is not up to par.
Stacy Edwards: Absolutely ridiculous amount of time to fix a recall on my car supposed to be in and out on Monday I didn't get it back till 5:00 Friday somebody that takes all day to bleed some brakes nothing but lies won't recommend it to no one unless you have several different cars you can use while they keep yours
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Used car dealer
3. The Car Exchange of Fayetteville - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 154 reviews
5000 Raeford Rd, Fayetteville, NC 28304
Address
Website
WhatsApp
E. Patrick Walker: Professional friendly staff the salesman are polite and patient. You don't feel like they're trying to push you into a car just because they want to sell it.
ct T: I do not recommend this place , they drive the cars for months then sell them and pretend they good running cars , they sold us a darn lemon now we’re losing more money with court fees , but all this will pay off with pain and suffering
James Nunnery: Solid service…went out of their way to get me riding with a zero credit score..highly recommend
Brenda Fowler: My husband and I are on a very limited income and our only vehicle started having way too many problems for us to keep driving. Sean worked with us and put us in a 2017 Ford Edge. I highly recommend them for your next vehicle.
Jakeria Newsome: Nice employees, great service!
Shugg Avery: Took my mom today and I we had a great experience.
Kaylee Fotta: Great customer service.Helped me with split card transactions and working with me after my bank was having a difficult time.
Silvonna Ingram: OMG!!! Where do i start with this car lot. I had an awesome experience with this team of people. They were super friendly and down to earth. Very honest and their willingness to work with me was outstanding. I was not prepared to purchase a vehicle at the moment I went to the lot. I was initially browsing. I fell in love with a car on the lot and they truly went above and beyond to get me into that vehicle. I am so happy with my purchase and my experience with This team. Thank you guys so much. P.s. I named her Lola 😉
The great Randinny: Good people. The owners are real nice and very informative on the particular vehicle you are interested in. But if you're looking for a reliable vehicle come here the other ones like on hopemills road for example suck.
Imani Patterson: The staff was extremely nice and I was able to get the car I wanted but I started having problems with the car just having it for only 3 weeks like my car not starting and everytime I try to contact somebody I never get a respond back.
Catherine Jobes: The employees were very nice while I was at the dealership. I had to take my disabled mother home while waiting to hopefully be approved for financing. Shawn told me they were open until 7 pm. I arrived back at 6:20 and they were closed! Called them a day or two later, spoke with Shawn again. He didn't seem too concerned that I drove back out there for nothing. Asked if he knew anything yet about getting financed, assured me it would only be a couple more hours and he would call me back shortly. That was over a week ago and I've never heard from them again. Very unprofessional!!!
Charlie Phelps III: The Car Exchange is BOSS !!! Great service, good people. They treated me with the utmost respect and honesty. If your military, this is definitely the place to achieve your transportation goals !They not only were able to assist me with a vehicle, they were able to finance my fiance with next to nothing down ! I'm telling you, The Car Exchange is hands down the best in Fayetteville !
ISAAC GOMEZ: Amazing experience, will definitely do business again. They ensured they provided the best customer service. They took care of me as if I was family. I look forward to do business with Shaun and his team in the near future. Big thanks from a very happy family. 😊
Latoya Williams: Shawn And Jeff worked very hard to get my Son in his 1st car.Very down to earth and good hearted people.They went above and beyond my expectations.I will be coming back soon.Thank you so much!
Patricia Mcdougald: I had a very bad experience with these people. I had car for over a year and could not get license plates because there was ne legitimate title to the car. They are not trustworthy. They are liars and keep you hanging. .finalla
Matthew Letender: At 1st glance thought they were good people One thing a man has in this world is word something both of those guys don't have is their word left me hanging for a couple days after promise of a price on a car but once they realised that they could get more for it rather than having the guts to say something they decided to just ghost me I am sure a lot of people have good experiences coming from them but frankly I would never go back to them and everyone I know I tell don't go to them
Sunshine Covey: Awesome service.. Made buying a car comfortable and joyful..
William Reeves: Terrible customer service. Would NOT recommend to anyone.
Rene Hinkel: My 17 year old daughter spent her life savings here on a severely broken car. We were told by Shawn that the car was in perfect running condition. He said it had no engine or transmission problems. On our first drive it appeared to be okay, but when my daughter tried to drive to work, she only made it half way and 4 hours after purchasing the car, we had to have it towed because the transmission was badly broken and now we are looking at $3600 to replace the transmission and Shawn is no longer answering my messages asking them to help us repair the car!! The car has been in the shop for 11 days because I can't get an answer from the Car Exchange about helping us with repair bills and they won't take the car back. So we're stuck with $3600 that my 17 year old can't afford and my husband is a 100% disabled Army veteran and we cannot afford the $3600 on our fixed income. If I could give less than one star I would.
Andrew Logan: They really help me out and the car I purchased was a steal. I love it and they were the most professional used car salesman that I have worked with. Family friendly and really help me out. Would recommend to everyone to stop by and check them out
Amanda Monroe: I have bought 3 cars from the car exchange and each and every experience was GREAT I ABSOLUTELY LOVE working with Shawn. He's an AWESOME GUY
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Used car dealer
4. W & D Auto Sales - Used Cars - Fayetteville NC Dealer - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 31 reviews
1020 Cedar Creek Rd, Fayetteville, NC 28312
Address
Website
WhatsApp
Related inquiries Used car dealer:
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Used car dealer
5. Lee's Auto Sales of Fayetteville INC - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 116 reviews
215 Meed Ct, Fayetteville, NC 28303
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Used car dealer
6. Gino's Auto Outlet - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 29 reviews
5312 Raeford Rd, Fayetteville, NC 28304
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Used car dealer
7. CarMax - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 1438 reviews
521 N McPherson Church Rd, Fayetteville, NC 28303
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Used car dealer
8. Kelly and Kelly Auto - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 162 reviews
4677 Bragg Blvd, Fayetteville, NC 28303
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Used car dealer
9. yadkin used auto sales - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 12 reviews
5109 Yadkin Rd, Fayetteville, NC 28303
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Used car dealer
10. Top of the Line Auto Sales - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 27 reviews
1326 Robeson St, Fayetteville, NC 28305
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Used car dealer
11. Haynes Automotive - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 35 reviews
1114 Pamalee Dr, Fayetteville, NC 28303
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Used car dealer
12. OK Carz - Fayetteville - Fayetteville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 53 reviews
6324 Raeford Rd, Fayetteville, NC 28304
Address
WhatsApp
