Best Veterans Center Fayetteville Near Me

Dan: Staff work really hard in the ED department to make you a priority. I would highly recommend this VA medical center to other veterans.

m Corbin: 62 y/o Navy vet's take on treatment at the Ramsey St. VA Medical Center emergency room/ urgent care in Fayetteville, NC for a kidney problem in May '23.All aspects of visit and treatment were top notch, as friendly, respectful and caring as any top notch civilian hospital I've ever been treated at.The VA and the country can be very proud of the services going on for our Veterans.

NL: The ABSOLUTE WORSE SERVICE I have ever received. Patent advocate hangs up on you, referrals just sitting for months, no care, no compassion and it is shameful that these people are getting paid to service veterans and treat us with such disrespect and callous attitudes when care is needed.

smithchild80: I’ve had a sinus infection for over 10 days now. Drove all the way to this location just to be undermined and prescribed stuff I can purchase at a grocery store. I attempted to reason with the PA but she was stubborn, condescending, and felt the need to share that she’s “been doing this for 26 years, there’s no cure for sinus infections and colds.” Implicit bias at its finest. A basic google search reads if the infection lasts longer than ten days, it’s bacterial, and requires antibiotics. Malpractice on disabled veterans should be avoided at all costs. Do better!

GK K: New employee who went to the PIV and fingerprinting office. Zebede Drake was amazingly kind and helpful throughout the entire process. All staff should aspire to be as kind and attentive as he was.

Sophia Brooks: Today I went to the ER … like some of us, I felt ambushed, lost, stressed and plain angry. They really listened and now I can say that I’m really happy about the decision I made.

angelia konrad: Can find any information on clinic or urgent care times

B. Wheatley: Thank you. I always come here when I need urgent care and it’s always quick and friendly care . I was in an out today in an hour. if I had been at Womack, I doubt I would have even been triaged yet. Keep up the great work and thank you to the friendly and helpful staff here.

Samantha Martin: Went in for a procedure and received top notch professional and courteous care. A great experience. Great facility.

Tiffany F: Have a great team that takes great care of me. I'm not afraid to send me out into the public to make sure that I am careful always

Amanda Bialkowski: As a former VA employee, I am appalled at the Fayetteville VA Medical System and their lack of coordination, nonexistent continuation of patient care, and all around inability to service veterans. After suffering an infant death following delivery, it has been more than A YEAR since I have had care with the VA. Each time I attempt to establish an appointment I am thrown through another 10 sets of roadblocks before being authorized/scheduled for a speciality appointment. The lack of correct information has cost me time, money, and ruined trust. I was told I would be seen at another clinic by the call center and chose to drive to the CBOC to be TURNED AWAY! I am embarrassed that you serve our community and I will not be using your services again!

Chad Brocious: 👍urgent care is pretty nice. Oh, and they have snacks!

A Woodworth: Really losing faith in c care of fayetteville. Don't call you back or leave you on hold for so long I just give up...Help. Dennis

Wead Kyle: Don’t expect this office to call you if you’re a disabled Veteran and needing a referral. You have to call them or they’ll never get to you. I had multiple referrals put out into the community and 3 months later I called, waited on hold for 30 minutes just to have Ambry get offended and hang up on me after I questioned why they haven’t reached out to me. The VA needs to do better than this. It’s obvious these VA representatives have no idea the struggles us veterans have been through if they’re so willing to get up at arms about a real issue. Unfortunate now that I will most likely never get my referral pushed through all because of one person. The representatives at this office are rude, lazy and unappreciative of the service we veterans have provided. Makes me sick.

Jay Mizzy: I’m giving the Urgent Care center 3 stars for the outstanding job they did with grabbing me as soon as I came in the door with obvious trauma. The team was great and I wouldn’t have wanted to be anywhere else. Now the two stars I didn’t give were from the way the front desk day clerk on 09/27/2022. I give this date so that if HR looks at this, as I see they don’t, they can narrow down the individual. My instructions on my discharge papers said, “if any new or concerning symptoms return to the ER for repeat assessment “. So I did. I came in with crutches and hopped to the check in counter and filled out the form. The lady at the desk said to bring it to her so I had to hop around and give it to her,. I explained that I didn’t get any pain meds or dr’s note and she told me to take a seat. As soon as I found a seat, she called me back up and drilled me on contacting my Primary Care and I told her I did. She said,”if I were you I would just go there” but I’m here now and what is the problem? I couldn’t take the resistance and left. It was an unbelievable experience to go through as a 100% disabled combat veteran! JEEZUS.

Christina Hagerman: Continues to add clinics/buildings while removing the already limited parking. More parking for employees, than patients.

laquisa hilliard: This place looks unsanitary. I was called for triage with other patients inside coughing. The nurse left trash from the previous patients on the table where I say next to for vitals. She was nice even though her techniques were rough. This was my first time here and I was shocked an embarrassed to bring my civilian friend in here with me. I'm always bragging about my benefits and to see this poor display of service blew me!

seth venable: Great Experience, Stern Chats! Nurse Jared, thanks for the talk never ever in my life will I forget it, take care VA!

Paula Henzie: They have me sitting outside waiting to be treated. I can't believe it. Ramsey street, Fayetteville NC.

John Cawley: Horrible horrible horribleI haven't seen my primary care in a year. My appointments get canceled or phone appointments are scheduled an canceled. I been waiting over 2yrs now for dental referral with no help. The system is broke an absolutely noone cares. Multiple calls, no human being answers, this is horrible for disabled veterans!!!Someone please help!!!Someone !!!

Melvin McLaurin: Was here with my wife. She is a Veteran

Robert malton: The travel section is totally worthless, who ever is in charge need to be fired.

Chaplain Edward Tessmann (Minister/Chaplain): The VA in Fayetteville, NC has come along way with outstanding service and staff. Both the Health care facilities and the VA Hospital on Ramsey Street

Jake Norton: Shout out to the call center hanging up on me twice today. Y'all rock.

Judy Lilly: Went to eye appointment yesterday. The young lady that worked as the tech who prepped me for the doctor was AWESOME! Can't remember her name but she was thorough, funny and made my day. My doctor a young lady was the best EVER also. Kudos to y'all. This was on 4/3/23 @ 9am.

Bibi: It is absolutely frustrating trying to get a hold of someone here. I’ve called several numbers at different times of the day (for a couple of weeks now) and no one picks up the phone! It’s even more frustrating when I’m given the option to leave a voicemail but the box is full. This is the 3rd VA system I’ve been in and probably one of the worst one so far.

Judy: I had an appointment via tellahealth video today at 2 pm and no one showed up. I waited 20 minutes and decided to start calling around. No one answered until I called the Ramsey location. I told them what happened and they said that my provider canceled my appointment and had to leave the office, yet I was NEVER informed about this. The woman at the Ramsey location said there's nothing she can do to help me and told me to wait on the phone to speak to someone because they have high call volume. I will NOT be waiting. Poor customer service!!! I'm so sorry this is how our veterans get treated!

Wade Williams (Chaplain Wade): This location is a very modern hospital. The Primary Care Providers are here along with all of the Specialty Care Providers, too. You will also find X-rays, MRIs, other imaging methods, and all sorts of testing methods here. They also have a canteen and a coffee shop.I really like this hospital and have been treated well by pretty much everyone there. Occasionally you will run across someone who isn't having their best day. It's unfortunate since so many of us Veterans are dealing with diseases that, in most instances, has already changed our lives drastically, and/or shortened our life expectancy. I really wish that people who have chosen to work in medical facilities would realize how hard it is for many of us to work up the courage to go to our appointments. Or how physically difficult it is just to get ready, then get transported, and into the hospital.Being met by 100 people with a smile and a genuinely kind greetings can be destroyed by one single rude receptionist, technician, nurse, or doctor. It isn't relegated to just the greeting. Someone who doesn't have patience, understanding, or can't offer an actual physical hand when needed.I know this because it has happened to me. I can't put into words how devastating that made my entire visit to the VA Hospital that day. Then knowing that I was supposed to come back the next day. It took absolutely everything I had not to blow off my visit. Thankfully my wonderful wife can help me see the light through the darkest cloud.I do recommend all Veterans go to this hospital and get registered to receive your benefits here. That department is very welcoming and the people are professional and kind. And if after meeting your PCP you're not happy with them, meet with the Patient Representatives to try and get it worked out.Again, I do recommend this hospital for all Veterans and their families who qualify.

PJS TSA: Typical government office useless employees that will refuse service due to not wearing a mask.

Craig Adams: Well improved. Efficient service, concerned and helpful staff. Primary care doctors and nurses all well as reception staff are very good. Thanks.

Marcos M: This VA Hospital / Healthcare facility is very well taking care of, staff are very professional and knowledgeable. The treatment this facility provides to all veterans are superb. Keep up the good work.

Acacia Desirae: This VA does not care about its Veterans. It should not take 6 months to get an intake appointment for a transferring Veteran. Absolutely ridiculous when there are two VAs in this area! Going 6 months without healthcare is absurd!

Rodney Harter: PT services following knee replacement were outstanding! Professional, courteous, and caring. Proud of my VA!

Kevin Williams: Dr. Berridge, of the Audiology department, demonstrates the utmost in professional and courteous care.

Viola Malloy: I am seen at this VAMC and yesterday I'm not sure what was happening. I went in to have some lab work and the amount of people waiting was more than I have ever seen. I waited about 20 minutes before my number was ever called (it may have been longer), then after going to the desk to verify myself, I waited another 10 maybe 15 minutes. I will go on record now having been told I have, "tiny veins," and I'm a "hard stick," however I always pass this info on to the tech, I go in well hydrated and give them permission to just stick me, no need for the warnings etc. I know I'll probably flinch if warned. Well yesterday 3 different lab techs stuck me 3 different times with no actual blood draw. I must say I wondered if they were all new to the field, they seemed to lack that confidence and assurance that they are skilled in their profession, and as a patient I need to feel that assurance. I hope each of them becomes more skillful in their job so they can display confidence and assurance to the patient.

Anthony o'garra: Always in and out...

Zhané Rios: I've been in different VA's on the east coast and this is the worst one yet.Not only are the operators on here either have little to no knowledge about what this VA is doing when it comes to scheduling appointments for veterans and their families, but there are the operators that accurately set the tone of how this VA in particular does not care for the veteran and their families when it comes to something as refilling medication or trying to set up an appointment after moving from another state.I've been waiting almost 3 weeks to schedule an appointment for medicine that essentially helps prevent more anxiety attacks from occurring than what I have in the service and at this point, I feel like I might have to walk into the ER with glass shards on my feet to get any sort of medical attention that help with my mental illness. This VA is a joke amongst others and they really need to improve on their services. I wouldn't be surprised if this VA had an ER full of mentally ill veterans due to their lack of urgency to help those that seek it.

Orville Chin: Been trying to refill my dedication by calling it in. Waste of time even the automated system is trash at this clinic. Think I’ll make a YouTube video just to show America that nothing works at the VA hospital.

Michael Richards: The VA as a whole when it comes to helping veterans in dire need is pathetic.

Brianna: I'm rating this facility as a 1-star due to the extreme inability by part of this establishment to maintain any sort of sense of time.To begin, providers tend to call out sick with absolutely zero back up plan - leaving veterans who've been waiting nearly a year for their initial VA appointment (y'know, the appointment that lets you get medication refills and schedule regular appointments if you move or are fresh out of the military). There should always be a backup provider available to ensure veterans who've earned their right to healthcare maintain their appointments that are scheduled MONTHS in advance.Additionally, a simple appointment at optometry should not take 2 hours. I spent TWO HOURS waiting on my husband to get his eyes dilated and the whole shebang just to come to the conclusion they FORGOT about him. I had to go to the "Eye Clinic" front desk and question about my husband's status for her to say he was already checked out. Obviously he was not as myself and my toddler were waiting for him right outside the clinic. She then informed me that he 'should' be with the provider currently and would be finished soon. I told her I did not have time for this considering my toddler was getting antsy and it had been nearly two hours at this point. I had to sit in the car to avoid agitating any elderly/sick veterans who would possibly be triggered by my daughter's tears/screams.Absolutely unacceptable for an EYE appointment to take 2 hours. Especially having been taken back early as we had arrived 30 minutes early. I am appalled at how slow and uncaring this clinic was as if people have hours of the day to spend at a mostly empty clinic. Mid-day/early afternoon on a Wednesday and it was a ghost town. Unacceptable. This is no way for veterans and their families to be treated. Especially dual-veteran families.