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1. H&M - Raleigh
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· 274 reviews
4325 Glenwood Ave, Raleigh, NC 27612
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safia gagaz: New Arrivals, new updates, new collections more organised, but They still need more employees. Long waiting times at the register.😂they are charging for the brown bags 0,10$ 🤣.
Emir Akins: We went in for an exchange and found what we were looking for.
Gaby nadine reyes: Super
Alec Ferguson: I love everything about this store. Just wish the mens section had more to choose from.
Erica Townsend: As of 2/18/2023 says closed for renovation5/5/2023 they are back open
S Young: On my top five list for retail therapy.
Mariam Riaz uddin: They have just renovated and opened, loved the interiors and display, the checkout was super busy but 7 checkout counters were open
Jairo Robyn: You can find great affordable fashion here.
Gaby Flores: My favorite store 😍
Keith Gibbs: Great shop with great staff and a great selection.
Kyron Jones: Raleigh
John Boulden: Mid
Judah: Too expensive
Tanesha Butler: Store was very busy but to my surprise the line moved pretty quickly. The store had clothes everywhere.
Maria lemus: El lugar preferido de mi hijo
Delicia Oglesby: One of my favorite stores wonderful associates and great prices.
Dainty Chick: Went on a Saturday....looked like a tornado touched down in certain areas...no thank you
Melissa Russell: My anxiety was at an all time high in this very dysfunctional store so I just left. I do not know if they are low on staff, but I could not shop due to the store being so messy. Clothes all over the floor and on top of the racks not hung on hangers. It was awful 😖
sandie crowe: This wasn't a pleasant experience
Cap Cap: Great selection of men's jeans to choose from at a fair price!
Ninoska Tippett: I love H&M but this store at Crab Tree mall in Raleigh is ALWAYS messy. It takes away my desire to shop.
2. J.Crew - Raleigh
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· 34 reviews
4325 Glenwood Ave, Raleigh, NC 27612
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Hillary Bost: Love JCrew The staff was extremely helpful and kind. I needed to be quick and they helped me get what I needed and get out quickly.
A K: Please do not buy a gift for someone from here. They will not allow an even exchange for a different size without a receipt. Absolutely horrible customer service, shop elsewhere!!!
Tabitha Branthoover: Kim was a joy to work with recently and helped my husband find a great suit for an upcoming wedding we are attending. Being that the wedding is coming up quickly and we sort of waited until the last minute to shop, we were worried about finding something that would work. When we found that they didn’t have his size in store, she quickly let us know that it could be overnighted. The suit was delivered on time as promised and fits great. Thanks for your help Kim!
Zana N Hicks: Lindsey helped me by setting up a dressing room literally with my name on it and with the items I'd picked so far so that I could continue shopping. Then, when I realized the sizes were too big she went to grab the correct sizes for me. She even let me know of the student discount which I didn't know of. All in all, great customer service and the store was very organized. Will shop again!
Eric Westbrook: Very nice store
kook cho: very good service and worker is good job's
Yvette Beale: They never have my size
Mikel lion: Good personnel..always buy something
Tim Sharpe: The clearance rack is my friend at this place. As a result, it can be a bit hit or miss. If you don't mind paying regular sale prices the selection is great - just a bit expensive.
Lila Lawson: Very friendly and helpful staff.
Mike Paul: I'm standing here, I need help. I'm the only customer in here. No one is asking if I need help. When you walk in, they just stare at you. No hello, no greeting, nothing.
Karen Critchley: Love the styles!!
Edy Hatcher: Decent.
XC Sio: Excellent service, the girls were wonderful and they even took the time to recommend a good place to eat.
Unique Bandelé James: Martin was an awesome point of contact for deciding on wedding attire for a friend's wedding!
Clifton Harper: Nice clothing selections. Good customer service. Reasonable prices.
gehardy0509: I received stellar service at J. Crew today by Sarah! Can’t wait to wear my new jeans!!
Alec Kunkel: I recently visited this J. Crew location after receiving an email advocating a 30% discount on all styles. When mention of this to the women working the retail floor shruged and told me they didn’t honor that sale. Very poor retail experience
Henry Moore: Great staff
Sarah Stewart: Of the Triangle J. Crews, this one has the best window display. Great service, never a wait
Christian Reed: Great customer service, clean store, (believe me not always the case), professional across the board. Special thanks to Beth and Abigail!
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Women's clothing store
3. LOFT - Raleigh
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· 61 reviews
4325 Glenwood Ave, Raleigh, NC 27612, United States
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Patsy Clark Real Estate (#PatsySellingSunsetLake): Loft on the interior is well organized, has a knowledgeable and helpful staff, and beautiful designs in vibrant colors. Love this place
ruth Dyer: Staff were excellent. Masks were observed. I will return. One of my favorite store.
luz torres: Me encanta la calidad de la ropa en esta tienda, y sobre todo conseguir ropa en buenos descuentos mucho mejor porque puedo compraras ropa. Ahorita tienen descuentos en casi toda la tienda y lo de Final Sale todavía tiene el 60% extra del precio de descuento. 100% recomendable!!
Bev Gelety: Great clothing selection!
Mitzie Garland: Great customer service
Lisa hayes: Bath and Body works ..... My Favorite store... #ILoveit... plus a little colonge for my son
Natalie McCauley: cute clothes!
Lynnywink W: Great clothes good for work clothes
Teddy Mullaney: Really nice store, and the Salesgirls are extremely helpful and knowledgeable. Had to Christmas shop and I'm really grateful for the help they offered me. Lexi and Jessica are my favorite Salesgirls anywhere! They're deeply talented at what they do. Ashley the manager has a great way of running the store! The clothing is high quality and the Salesgirls know how to make a shopper comfortable. Great store!
minecraft with ashlyn: Good service and nice clothes.
Zac Winton: Had a sale for 40% off and couldn't find something in my girlfriend's size so we were able to order the right size still on the sale price with free shipping.
Rachel Johns: The store has a decent selection but I was offended when I purchased clothing for work and decided to return it the next day, after finding something more suitable at Ann Taylor and Gap, because I was asked for my driver license during the return transaction. Not only did I pay with a debit card, I used the same pin for both transactions and they didn’t ask me for my id when I made the original purchase. Weird. Also, I had the original receipt and went straight to the counter as soon as entering the store. The purchase was only like $120 🤷🏾♀️
Sonely Virasone: It's okay for people who's into this style.
David Hall: This is a pretty decent mall. Way better than Triangle Towne Center. They have way more stores and awesome restaurants inside the mall as well.
Tracey Gardner: Looking forward to fall collection
Erica Reid: I love this place!!!
Nancy Love: Very busy but the girls were very helpful!
Andrea Polik: Clothes for grown-ups, good quality, and below the 100usd/item price range. Good sale prices from time to time. Petite shop, plus size shop besides regular LOFT merch, although the curse of vanity sizing affects them too. (Read: when XXSP or 00P is too large on a person 5'4" 106 lbs, then what is Tara Lipinski's size? Whom are we kidding here? Just asking.) Wide selection from office wear to lounge, I especially like the dresses. Nice accessories.
Erin Lesko: Clean store, friendly staff. Now has plus sizes, so I will be here more often.
Patsy Tomlinson: Wonderful place to shop. Lady that helped me was awesome!!!!
michele Olivier: Nice friendly staff. Great selection to choose from
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Women's clothing store
4. Express - Raleigh
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· 152 reviews
4325 Glenwood Ave, Raleigh, NC 27612
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4worldlovers: Got plans? Look and feel amazing with new dresses for every occasion.
Fall’s favorite shirts stand the test of time. Shop bold button-downs, comfy polos and more at Express.
What’s the occasion? Shop polished perfection with tailored suits at Express.
Become an Express Insider and get $5 Express Cash the next time you shop, first dibs on sales, exclusive perks and more.
A sustainable collection dedicated to a better tomorrow for people and the planet.
Thank you for taking the time to contact EXPRESS about your positive experience at our Crabtree Valley location. We are so happy that you had such a great time shopping and hope to see you back real soon.
Thank you for taking the time to contact EXPRESS about your positive experience at our CRABTREE VALLEY location. We are so happy that you had such a great time shopping and hope to see you back real soon.
Fall’s favorite shirts stand the test of time. Shop bold button-downs, comfy polos and more at Express.
What’s the occasion? Shop polished perfection with tailored suits at Express.
Become an Express Insider and get $5 Express Cash the next time you shop, first dibs on sales, exclusive perks and more.
A sustainable collection dedicated to a better tomorrow for people and the planet.
Thank you for taking the time to contact EXPRESS about your positive experience at our Crabtree Valley location. We are so happy that you had such a great time shopping and hope to see you back real soon.
Thank you for taking the time to contact EXPRESS about your positive experience at our CRABTREE VALLEY location. We are so happy that you had such a great time shopping and hope to see you back real soon.
Nadia: Sonia was such a blessing, she helped me pick the right outfit. I am short and she knew the right fit for me. Now I feel confident going to my meetings.
Lynetta Spells: Love the selection they have now and how organized it is(swimwear looks good too). However I had no help after a staff member placed my clothes in the dressing room. Staff should at least say hello when people walk in, the store wasn’t busy and I still had to walk out twice to find other sizes because no one was present. This is why I enjoy going to Nordstrom the service and help I receive is so much better.
Andrew: Great deals
Sal Moolah: How many times do I have to unsubscribe from your email. I freaking real how many emails you send. Just stop!!!!!
Erik Pierce: Malika was extremely helpful on 5/11/23. My wife was in a time crunch trying to find a white dress for an event she was helping out with. Malika greeted us with kindness and went right to work on helping her find something that would work for her. It is so refreshing seeing as we had just left out of another store and had received the complete opposite. If you are a manager reading this please let Malika know that we appreciate her going above and beyond duty to help! Thanks again
Lawrence Cole: Nice clothes
Sofia Ramun: Everything is amazing and good price
Gabriel Andino: Mi tienda favorita
willie woodard: Always keep you so fresh and clean
Joseph Lauro: Never thought to look here for a wedding outfit. The staff, tirelessly and selflessly, simply did not stop until I was best and dressed. Big shout out to Mikey! European ensemble making a groom look fantastic and super comfy.
KO Beckford: We always get some good items of the sail rock
Tilia Jubilee: Always love express. ❤️
Mariss: I haven't shopped at Express since 2008. There have been so many changes in how the clothing is manufactured that it no longer benefited me to visit. I finally visited yesterday while shopping for a blouse for my birthday. They advertised an online sale but with the variation of their sizing, I really needed to visit and try on clothing. My body has changed over the last decade and I need clothing that is trendy, functional and comfortable. Nicole was very helpful from the moment I arrived. She helped with finding sales items and using my app. Houston stepped into help me with sizing and finding styles I desire. I purchased a body suit that is very comfortable and can be paired with pants and skirts. I used my insider $10 discount and saved on top of the weekly sale. A nice gentleman helped me at checkout. I appreciate the professionalism at Express.Thank You ladies. I will return again.
Deepika Thupili: Nothing good found. No proper office wear collection
Nicole Lea: Express has fallen off within the last eight years. The clothes are overpriced and the store managers are poorly trained in customer service and politeness. Shopping at this store is not a pleasant experience, this company does not value their customers and after two negative experiences I will not spend my money here again.
Reid Jenkins: Ties Express is the best store for self tie bow ties. Large selection of bow ties and great prices.
Eliza Johnson: Poor customer service and rude store associate. Don’t shop here!
Doriselle Robinson: Very expensive and not worth it
Tyler Tubbs: Clothing options are going downhill fast and the staff is starting to go downhill as well. Not impressed here anymore
Lynn Renee: Crabtree Location: Love the clothes but too expensive not to be able to get customer service. When I went to the store I had to ask 3 different people a question and still could not get an answer. I finally asked one of the shoppers for help. He even tried on a jacket to try and help me figure out how the sizes ran since 3 sales associates could not tell me. After finding the size I asked if they had a pair of pants in the back to go with a suit jacket that I found. The customer is the one who told me they had a lot of back stock! The sales person went and got the pants but when I got home I noticed they were a different color and fabric from the suit jacket. Spent almost $600 on two suits and the main black suit that I went to get didn't even match. I will be taking both of them back next week and getting my refund. They had one cashier and the line was extremely long. Apparently with all the sales help they need to cross train so the cashier will have some help! The customer service is terrible. They only got 2 stars because I love the clothes and the way they fit my son.
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5. Forever 21 - Raleigh
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· 338 reviews
4325 Glenwood Ave #1093, Raleigh, NC 27612
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Prince Oliver: My wife loves it
Isabella Flanagan: DO NOT SHOP AT FOREVER 21!! the girl in there that is short and tan with dark hair was extremely rude! I had stuff in my hands that I was going to purchase because I love forever 21 and she wanted to be rude and basically told me to leave because they were closing in 5 minutes, UNACCEPTABLE. They lost a sale because of this
Elise'na Jean-Charles: They have some cute items.
Paola AChg: I come here frequently to buy and I have changed before without problem. TODAY Thursday 22 a girl with the face of a Latina (The worst with other Latinas) with long black hair DID NOT WANT TO CHANGE MY JACKET because it did not have the tag on it, I explained to her that it fell off, I only had 4 days after being bought by my husband, also. and just did not give the win to change it! I WILL NOT BUY ANYMORE IN THIS STORE BAD CUSTOMER SERVICE! In that other brands have better options. I’m disappointed.
SWEET CHEEKS: Very nice place to shop ❤️ it
Felicia Ruth: I have been in here multiple times without anyone speaking to me as I walk to the store not one employee acknowledging me or asking me if I need help. Today I went in. The lady saw me waiting at the gate as it wasn’t time to open yet, but when she came, she saw me standing at the gate and decided to go to the other gate and open that one first which I thought was rude when she came back to my gate to open it she didn’t say hello she didn’t say good morning she didn’t even acknowledge me. I came into the store for a return when she got to the register, she didn’t say hello She didn’t ask me how I was doing. She didn’t acknowledge me in the sense of me being a customer in her store.. When the transaction was over, she didn’t say thank you she didn’t say have a nice day. She looked very unhappy and like she didn’t want to be there this is why people shop online and do not want to go in stores because of rude people like this, and every single time I’m going to the store come on ridiculous. The lady said her name was Jessica but I don’t know if she was lying or not. The store is always chaotic boxes and clothes everywhere you can’t even walk or maneuver a stroller througH there. I will not return to the store unless I need to return stuff I bought online and this is making me not even want to buy stuff online if I have to go into that store, so rude and unprofessional it’s not even funny if I could give zero stars I could.
Princess Aly: Never buying here again. I purchase something here and they did not wanted to give me a receipt they now want to force customers to give their email. That is some b.s. that is against my rights. I am never buying anything here again.
Monic Geoffroy: Messy and the tiles on the floor were shifting.
Tara DeLancy-Martin: There were boxes everywhere. The store is very unorganized. It just looked super messy & dirty. The staff was lackadaisical. They were working, but they weren’t (if that makes sense). I went in there intending to purchase some Wedges, but ALL of their shoes were unorganized and everywhere. I give this spot another year, before they close it. It use to be such a nice store.
K Vans: I Was not greeted or asked if I needed help by any of the associates . Even though they were standing there in a group of 3 folding clothes but not acknowledging their guests at all. I wanted to try on clothes and I would have bought more clothes but the fitting rooms were closed until 2pm. Why would the fitting rooms be closed for half of the day? So random. Plus they don’t give out paper receipts anymore. So many random rules and regulations.
Nyasia faison: The store is chaotic, clothes everywhere and don’t get me started on the fitting room situation… it’s boxes everywhere and only a couple people can go in at a time because it’s boxes everywhere. I ended up putting my clothes back and I will be going the streets at Southpoint location, much better experience there.
Monica: Dressing rooms closed for another 4 weeks.
Trevor Ruffin: My girl loved it!
Lindsay Kines: Just too busy and messy.
Doriselle Robinson: Very crowded and short staffed
ourconfederate america: I went in the store with my wife and daughter in Raleigh march 19 this is the nastiest and dirtyt store I’ve ever been in the manager should be ashamed I’ve been a retail all my life and I’ve never seen such a horrible looking store I wouldn’t even give it a one star but I had to to make a review i want go back shame shame
Life with Riley an Khloe Sister: Great sales
Gina Cochrane: A lot to choose from! Prices reasonable
Lirice Zuniga: Worst customer service ever!!!
ecara: Muy desorganizado.
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6. Ann Taylor - Raleigh
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· 22 reviews
4325 Glenwood Ave, Raleigh, NC 27612, United States
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7. Talbots - Raleigh
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· 52 reviews
438 Woodburn Rd, Raleigh, NC 27605
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Sally Benson: This Talbot's was recently remodeled (now larger) & is really nice. Personnel are courteous & friendly. They help as much or as little as you desire & aren't pushy. A pleasure to shop here.
Brittney Wendt: Great customer service well organized and clean store with great sales
Fran Donavant: There’s no better store for personalized service, quality merchandise and just always a fun shopping experience. Love the enthusiasm of the style/sales reps.
Daniel Neeley: Good sales
Matthew Downs: Always nice
Candice Bello: My visit to Talbots was not a planned visit but I'm glad we did. I needed to get a cardigan for my daughter. I don't remember the young lady name who helped us but I've never recieved such amazing customer service. From the moment we walked in we felt welcomed. She took her time in helping us and made sure we left with exactly what we needed. If I'm ever in the area, I'll definitely shop here again.
Vinay Jain: Great styles and quality fabrics.
Julie Smith: Love the service and constant sales! Pants fit me great. Shirts tend to be a tad boxy.
Ruth Anderson: Never disappoints
Victoria McCann: For some reason, many of the staff at the Cameron Village store think they are better than other people. They are snobbish and the older lady that rang me up barely spoke to me and didn't even thank me for my purchases. I'll be contacting the corporate office as this is a constant occurrence at this store.
Allen Scott: Great. My wife participated in a Fashion Show and we met some fantastic people (staff and show participants).
Woodie Ischer: I am 4ft 11 inches , There are only 3 places I can shop on line and know that they are of good quality.Talbots is my favorite - Their clothes fit! - They have grown up-With me! In my 30’ and fifty’s they were stylish enough for work and Church .I am now in my mid seventies and Talbots still meets my needs .!
Richard Costello Sr: Good upscale selections
Steve Trevathan: Great customer service 👍
Ann Thornton: Oh just nice!
Margaret Seagroves: Always a great place to shop.
Patsy Tomlinson: Love the quality of the clothes. The selection was not as broad as I have seen it in the past
S Gibbs: We used to visit this store regularly, on last Saturday night, it was the first time in months. We entered and the associate in Women's didn't speak until we got near her. She remained at the register, on her phone...uninterested in us at all. We continued shopping, found what we needed, in the interim, she called another young woman over and went to another section of the store. The younger associate came over and immediately acknowledged and engaged us. She was friendly and interested in assisting us. I'd shop again with the younger associate!
Weezie Garner: Excellent choice of quality merchandise. Clean and organized store made the retail experience a pleasant surprise.
Roberta Scesny: Sales r good!!!!!!
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8. Rainbow Shops - Raleigh
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· 67 reviews
6431 Triangle Plantation Dr, Raleigh, NC 27616, United States
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Autumn West: They had a large selection of clothes, but everything is so tightly compacted and so hard to walk through the aisles that it was hard to find stuff
London Simone: Rainbow is a store that I enjoy shopping at. I'm always finding incredibly cute things. Everything in the shop is affordable. Summer outfits and shorts are adorable. The shoes are cute, and the accessories are lovely. Everything in the store is excellent.
HappyFaces: No room to move between aisles. Rude staff. Horrible customer service. Nothing that fits bigger women. Junky. No space to walk. If you deal with claustrophobia DO NOT GO HERE! Overall HORRIBLE shopping experience!
Linda M Thomas: My compliments to the sales associate, Morgan & the manager tonight. I came about 7:30pm, a but anxious about my last minute decision to get "an alternate outfit" for my birthday celebration tomorrow. Morgan's interactions with me, with her beautiful personality, was so very timely and appreciated.
Nefertari Ali: customer service is terrible
LaDonna High: Liked the prices
Kay Farley: Amazing cute clothes. The staff are amazing
Ebony Abram: I love, love this store! The associates are always friendly and helpful. Their clothes are perfect for teens and adults. The best part is they're affordable. It's one of my top picks when shopping for my teen daughter. Keep up the good work Rainbows, you get a thumbs up from me ANY DAY! 👍🏿😊Ps..Can you look at possibly getting a store in Johnston County?(Just curious)🤔
C Chavis: This location is so cramped
E Sands: Affordable but cheaply made trendy clothing. Good for teenagers, t-shirts, and plus size stretchy fabric. Cashier was friendly and polite.
Andrea Cam: Great place for quick trip great selection.
Darlin Arlynn: It was great!! This location had really nice things. Even better they were occasionally spreading Lysol.
Gloriana Rodriguez: Bien
Sonya Kearney: nice clothes girl !😝
Michelle Jones: Great employees
Stephanie Dail: Best affordable clothing shop in the area.
Johnny 4.40 dj Lindo: No son como los de NY
Jasmine Carmichael: I love Rainbow
G York: LOVE RAINBOW
Yesica Alvarez: Muy hermoso
Christopher Roberts: Great place to shop
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9. Brooks Brothers - Raleigh
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· 55 reviews
4325 Glenwood Ave Suite 2026, Raleigh, NC 27612
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Lilly Shannon: We went to the Crabtree brooks brothers after going to multiple other stores to look for my fiancés suit for our wedding. This is new territory for us as we are young and have never bought a suit before. Prior to going to brooks brothers we were looked at as stupid from multiple stores and received no help. As soon as we walked into brooks brothers Susan greeted us kindly and was SO HELPFUL. She spent a lot of time finding the perfect suit for my fiancé. We felt respected and that we were taken seriously and she helped us make sure we found the perfect fit for both our wedding and rehearsal dinner. Yuri, the tailor, also came out to make sure we were purchasing the correct size for the best outcome. Susan, you are the best. Will be returning for any future needs we have!
David Gill John: Excellent service
Jairo Robyn: Great store and friendly staff one of my favorite store in Raleigh.
C B: Excellent, helpful employees. They were able to fit me for a blazer and find new sweaters for springtime. Highly recommend.
T M: I bought three shirts from the Crabtree Brooks Brothers store in October, but left them in the bag until early December. When I finally took them out, I found that they really did not fit me well, but because of the holidays I was not able to get to the store within the 60 day return period. On top of that, I had also lost my receipt. Fast forward to early January and I took a shot and brought my three shirts back to the store and Kelly, who was amazing, totally made everything right and helped me find replacement shirts, and even an additional shirt that I really liked. Amazing customer service! Thank you, Kelly!
Terilyn Demarsi: Highly endorse shoping at Brooks Brothers at Crabtree Valley Mall with the assistance of their store manager, Kelly!Kelly went way beyond and above one's duties with assisting me today. Awesome above reproach mannerism and personality!It's awesome people like Kelly that make a huge difference!
David Negron: Sales associates were very helpful. Clothes are very expensive but as the saying goes, you get what you pay for.
Ahmad Zamzam: Phenomenal staff and a phenomenal location. My favorite store!
Camp H.: I wear a suit and tie 6 days a week. All around bad experience with BB as a company. No issue with this particular store but I certainly won’t be buying my suits and shirts with BB going forwards. Can’t imagine the company has much of a future.
Randy Earl: I recently went to get new suits for myself and my son. The staff were very helpful and polite, which I needed because I'm not good at picking out clothing. Their tailor did a great job of measuring and altering for a prefect fit. We are very happy with the results.
Jonah Turcotte: For the life of me, I cannot figure out what - if anything - this store stocks. I have called numerous times about suiting-related items, and nothing is ever stocked. Last month, I asked if they had a NAVY BLUE SUIT in the Milano fit. Nope. Not a single one. Today, a plain white shirt with French cuffs. Nope. How on earth can you expect to stay in business when you don't stock the most common suit color on earth in your most modern fit? I'd think if Brooks Brothers had only two items in stock, one would be a modern-fitting navy suit. Unbelievable.
John Mills Wrighton: Very nice helpful people
Jack Werner: Very knowledgeable, respectful, and attentive staff. Thanks for your help, Tim!
Dave Kuntarich: Brooks Brothers and Nordstrom’s have become my favorite stores for dress shirts, casual shirts, sweaters and slacks. They have earned my business due to their continuing to offer good, solid “department store quality” goods that are no longer available at Belks, Macy’s and now even Joseph A Banks’ stores. The Brooks Brothers Crabtree store is well laid out, making it easy to find the items I am shopping for each visit. My experience with their customer service and sales staff has always been positive. I personally tend to duck away from salespeople until I need assistance of some sort, but they always have multiple people ready to jump in when needed. Five stars from me!
Danny Newman: Terry was fantastic. And Gaby is a gem. Highly recommend.
Darrell Trump: World class service, and I love their cloths. Last forever
G: Store associate did not honor return policy. Beware and do not shop here! With experiences like this one no wonder BB filed for bankruptcy.
Sean Silver: Love to Shop here!!!!
Jonathon Anderson: Phenomenal customer service from start to finish. The second my Fiancé and I stepped in the door we were greeted, asked what we were looking for, and how they could help. We were shown all of the options available based on my preferences, allowed the opportunity to try the products on, was offered advice on color choices and sizing, and ultimately walked away excited about my purchase. The process would have taken me about 30 minutes to an hour without assistance, but they got us in-and-out in under 15. Flawless experience from start to finish. Thank you, guys! I’ll definitely be recommending your store to everyone I know.
David Forrest: Great product. Horrendous execution and overall customer service. For Christmas 2020 I received a $100 Visa gift card and wanted to take advantage of the sale Brooks Brothers advertised. So I called to order three shirts. The order was $113.51. I called and a call center (sounded like India) could not figure out how to split payment between two cards. So I called again, got someone else who processed the order in a (what I mistakingly thought) flawless manor. Two weeks goes by - no shirts. So I called - closed. So I email - get an automated response saying they have my order, being shipped. So I wait 4 more weeks (not at more than 6 weeks) - email again. Email says I need to call. I call and they say could not process the $100 gift card. Since order was done I threw away the card.....so now filing a BBB complaint....should not be out $100 because of their inability to process a payment or communicate. FRUSTRATING!
Ray Smeltzer: I went into the store looking for a black suit. Kelly, the store manager, could not have been any more helpful and courteous. Her level of customer service was “top shelf.” May I add that she was working the store by herself and managed to help everyone with a hello and thank you in spite of being by herself. Great place to find great service along with your high quality clothing.
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10. LOFT - Raleigh
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· 23 reviews
5959 Triangle Town Blvd, Raleigh, NC 27616
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Mary Perretta: Cashmere sweaters 5⭐
April C: Super helpful staff awesome experience
Jill Touchberry: Attentive customer service and a sale!
Melissa Dixon: LOFT at Triangle Town Center is one of the few stores in the mall that still get it right! This store always looks amazing and I normally leave spending more than I planned, lol!!
Kathleen Humphrey: Wish they had size 16.
Scott Zincone: Get women's clothing here.
Donniece Bell: Yesterday was my first time ever shopping with Loft it was recommended to me by a coworker. I went to the mall yesterday to make a exchange at a different store and I walked by and saw Loft was having a 40% off sale so I went in. I was never greeted with totally blew my mind because they weren’t busy (12:05) I made eye contact with the sales lady on a minimum of 5 times and she never said one word to me. I didn’t get her name but she was a younger lady with red/burgundy Versace glasses. I’m work in customer service and I know how to treat people who walk into a business. Well after her ignoring me several times I was so annoyed and ready to go so I go to the register to check out. There was a older lady at the register and she was like a robot nothing was personable about here. She has me if I was using my Loft card today and I said no I’m in the process of building a house I can’t apply for new credit. There was a chance for her to make a small connection and she said nothing. Then she asked me what phone do I use with my purchases and I said none (since this was my first time ever being in a Loft) but I can give you mines and she said no, never mind. I was speechless. I go home and look online and see that they have a rewards card and that’s why she asked for my number but she never offered it to me. I called corporate to make a complaint and I was told someone would call me either the same day or the next morning. Towards the end of the day I call back and was told I have to wait 2-3 business day for someone to call me! So I now understand this company doesn’t care about their shoppers. Never in my life have I heard of waiting that long to speck to someone to leave a complaint. Needless to say I will NEVER SHOP with them again. HORRIBLE CUSTOMER SERVICE
Anna Lobastova: Staff is friendly and helpful, and this location is much less crowded than Crabtree. Great clearance selection as well.
Sara Burns: I do not recommend this store at all. They have extremely outdated technology and their registers have been down the past 5 times I have attempted to buy in store or return online items. This has been going on for far too long, at least a year in my own experience, and I have no idea how this store stays in business. It’s not the associates’ fault, but the customer service overall has been extremely lacking. They all seem pretty underinformed and someone always has to defer to a manager or take extra steps to solve simple problems. It has taken me 30 minutes on average to do a return or come to an agreement about how to move forward with their systems always being down. That’s really unacceptable and I will not ever be in this store again.
Emilie Stafford: Staff was not very knowledgeable. I brought in merchandise to return. The associate told me the total amount of store credit I had. I proceeded to shop and try on and select the clothes I wanted to buy with my store credit (with two kids under 2 mind you). When I came back to the counter 30 minutes later to check out she told me that my store credit was no longer valid because of a store policy that she had forgotten about.
Allison Hindman: The staff was super friendly and helpful, selection was great, and you can't beat the quality for price
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11. Talbots - Raleigh
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· 29 reviews
5959 Triangle Town Blvd #2094, Raleigh, NC 27616
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12. Chico's - Raleigh
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· 18 reviews
4325 Glenwood Ave Suite 2023, Raleigh, NC 27612, United States
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13. Dillard's - Raleigh
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· 762 reviews
3501 Sumner Blvd, Raleigh, NC 27616
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14. Rainbow Shops - Raleigh
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· 130 reviews
3901 Capital Blvd, Raleigh, NC 27604
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15. Talbots Outlet - Raleigh
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· 48 reviews
8441 Brier Creek Pkwy, Raleigh, NC 27617
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16. Madewell - Raleigh
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· 36 reviews
4325 Glenwood Ave Suite 2113, Raleigh, NC 27612
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17. Rainbow Shops - Raleigh
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· 85 reviews
3665 New Bern Ave, Raleigh, NC 27610
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18. Cato Fashions - Raleigh
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· 41 reviews
4111 New Bern Ave, Raleigh, NC 27610, United States
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19. Marta's - Raleigh
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· 16 reviews
4209 Lassiter Mill Rd Suite 108, Raleigh, NC 27609
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20. C.T. Weekends - Raleigh
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· 7 reviews
437 Daniels St, Raleigh, NC 27605
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