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Electronics store
1. Best Buy - Raleigh
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· 1798 reviews
4325 Glenwood Ave Ste 3006, Raleigh, NC 27612, United States
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4worldlovers: 
At Best Buy Crabtree, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.
At Best Buy Crabtree, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.
Starshabituals: Fast pick up orders , friendly staff I give it 4 because it could have more products like the one in white oak
Paul Cooper: Decent prices, but a lot of sales weasels that would rather talk amongst themselves than help customers. And I cannot believe that management is ok with using PHONES to look up merchandise. Just pathetic.
Omar Jones: Just moved so I needed a TV and TV stand,they had great deals and when I went to pick it up I received excellent customer service 😀
Jordan Scott: Electronics department was super helpful!
Eugene and Ionie Goodwin: Everyone in the store was extremely helpful, attentive, and patient!
Donovan Smoot: This location never has product in stock or well managed and checkout is a pain after struggling to find help with the skeleton crew that is always spread too thin
Paul Parker: Quick return with no issues. Great employees.
Kevin Pelles: Went to this store because the app said they had the switch joycons I wanted. I went and the customer service guy said they had 12 in stock. When the 2 employees went to go “look” for them, we saw them just standing around and talking to eachother and didnt even look for them. Then 20 minutes later they came back and said “oh we cant find them”. You could find better customer service literally anywhere else.
Paul Nounderson: Good enough selection of OLED TVs and not much of a line. Nice geek workers who were helpful, not much stock of Sim cards but good prices on the ones they have. Mostly a mint mobile selection often out of the 3 month supply but they had 2 today.
Raquel Reynolds: Do not shop here! All my credit cards were stolen and the thieves went directly to this store. They spent over $7,000! Associates allowed 2 men with my card to do transaction after transaction with multiple credit cards and with no conscience. Multiple duplicate items were purchased and with a card with a WOMANS name on it and not one person blinked an eye. When I approached the store about getting information and asked how they prevent credit card fraud in their store... the manage said 'it's not my problem'.For the security of your bank account and a store filled with managers who have absolutely no conscience but only make their profile margins..save yourself time and your bank account.
Polly Rodriguez: Patient assistance for technical questions. Details for delivery and support are efficiently handled by staff. More choices online, but the store is big and well-stacked and includes the invaluable Geek Squad.
Richard Banks: Quick online order pickup.
Stephen Edgerton: Need more floor staff. But, lots of great products.
Emily Dunlap: Very helpful staff! Had great recommendations for a nintendo switch game!
Duck: I like it because it has video games and tech.
Arieska Diaz: I went in there to change my bra in the bathroom while my husband picked up a purchase. I walked in with the box in my hand in plain sight. As I walked out of the bathroom, I was stopped by an employee and the security guard. The employee asked me if I took a pink cell phone box into the bathroom. The box was for my bra...that I walked in with. So I showed them my bra so they could see and asked them if they wanted me to get the box for them. They didn't. The employee wasn't wrong for checking the security guards claims but the security guard needs to pay attention and/or think.
1ncChief: Understaffed as usual. Found what I was looking for on shelf above unorganized display, hunted down a rolling safety ladder and got it down myself. Would have been just like shopping at Home Depot except couldn't check myself out.Had to stand in line for 10+ minutes to wait for the (1) cashier. Would definitely have used Amazon if I hadn't needed item right away.
Matt Baldwin: Had a nice experience here a couple days ago. No waiting and plenty of staff to help answer questions. Considering there aren’t many computer stores anymore, it was nice to be able to walk in and grab some specific computer related items without needing to order online.
Derrick Snipes: I've been shopping at Best Buy for over 10 years, and I've always been happy with the products and services I've received. I buy a good portion of my electronics from Best Buy, and I've never been disappointed.The selection of electronics at Best Buy is vast. They have everything from TVs to laptops to smartphones. I've always been able to find what I'm looking for, and I've often found better deals at Best Buy than I have at other retailers.
Ethan: All around decent store for anything technology related
narasinga rao dintakurthi: Any time
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Electronics store
2. Apple Crabtree Valley Mall - Raleigh
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· 1170 reviews
4325 Glenwood Ave, Raleigh, NC 27612, United States
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Terrance A: The mall was busy but had everything we needed.
Gerardo Riveros: Clean, the brands and stores very good. Excellent options of restaurants.
Quinn Seidel: This place is HUGE. There were plenty of directories to help you out. Was very busy.
Demaris Anderson: My SE Apple Watch was less than 3months old and got stuck in a reboot loop and then would not turn on. It continued to only show the apple logo after charging . After talking with apple support they said to send my watch in for hardware repairs as I was still in my warranty period. Today I was told apple will not honor the hardware warranty on my watch due to the screen scuffs. The advisor I spoke to openly said the hardware issues were unrelated to the screen but apple will still not repair the hardware. The only option to get the watch working is to pay $200 to also have a new screen. Why would apple encourage me to send my watch to be repaired without asking if the screen was in perfect condition if this is protocol? I am so disappointed with the product and service. Apple warranties are fraudulent scams.
H B: The mall has a nice variety of shops and places to eat. It has 2 stories and was a good place just to walk. I stayed at a hotel that was close to it and walked to it.
Beth Friedland: They really worked hard to solve my problem at the Genius bar. The staff was super helpful. Alas, the IPAD could not be revived.
David Hertzberg: Important! Cancel Reaccurring Unnessisary Payments Before Joyfully Getting Rid Of An Apple Product.
Aaditya Lunavat: A perfect place for buying.
cat: My boyfriend went here and it was a young man who helped tell him it was such a great service so I recommend going there
Clayton Boylan: Let's goo shopping 🛒
morgan truelove: No good..
Christina Hazelwood: Damaged my iPhone screen and pretend like nothing happened
Carol Rose: Went to the Apple Store for help w my phone, but it was worse after I left & now my iPhone is worse!
Abi Turner (Buzbuz9): Big mall with lots of shops and a decent food court
Teresa Trivette: The physical surroundings were bright and easy to navigate and the staff were all friendly and professional.
xRT0x: My family and I love going here for the food court and to walk around and shop for a few hours, it's a huge place and they have a lot of interesting original stores.
Cameo McGonnigil: Love this mall. So happy it's still here when I visit.
Eric Newman: Wiped all the data from my phone when replacing the screen, even after I told them I didn't think everything was backed up. They assured me the phone was clearly working fine and wouldn't need to be wiped.Skip the Apple store, take your phone to a 3rd party for better service.
WolfBenz: Very nice mall with an extensive variety of businesses. Best mall in Triangle area. Have noticed that stores are no longer synchronized with their operating hours which is a bit annoying.
Mark Johnson: Impossible to reach someone on the phone
Zach Sarnoff: Jeremy provided my dad amazing customer service in fixing in computer and phone. He was patient and explained things clearly and thoroughly.
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Electronics store
3. Best Buy - Raleigh
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· 2334 reviews
6280 Capital Blvd, Raleigh, NC 27616
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kenneth & belinda Holley: See Claude at the mobile phone center. He is Excellent! The store is well laid out. The employees are patient and extremely helpful. Prices are great. Come and shop for electronics, games, tv's, everything electronic!
LuAnn Polk: Great service, great choices of appliances and great prices.
Karen Spaulding: Sabrina is professional and knowledgeable
Jane johnson: It was great
John Burns: Great as usual in and out fast , order online pick up in store !
Brent Evans: Well stocked, great customer service!
Ana De La Cruz: Muy Bueno
Beth Friedland: Knowledgeable and helpful sales personnel. We found exactly what was needed easily. Checkout was smooth.
Eric Miller: Worst customer service
Tiffany Messer-Bass: I purchased an item for curbside pickup and only waited a couple of minutes for it to be brought out to my car. Friendly staff and straightforward instructions.
Chris Bailey: Pros: Customer service was helpful when called upon.Cons: The store was unorganized and lacking inventory.
M JH: Shopping for a smartwatch. We did our homework on Consumers Report and on Amazon. So, we knew what we wanted and knew the best prices. Sales rep Chris took care of us. He used an earlier version of the Samsung Galaxy Watch4 that we wanted. He was able to answer all our questions. In the end Chris sealed the deal by price matching and free shipping. Sorry Amazon. 😞
Tom Sergi: Prices are getting better, I asked 3 people for help. The 1st 2 people got annoyed and said I'll help you when I'm done and continued to stock shelves
Sharon Mitchell: Good selection.
Fulgencio Bayo: Very bad service. I had a terrible experience. I was looking for someone to help me, but none of them was the best case. I left the store.
LUCY PEOPLES: It was difficult to receive customer service. I wanted to purchase a hot spot for my computer but the salesman said he had no knowledge of how the service operates. Salesperson handled me the device and basically said, you are on your own. Wow. So I proceeded to tell the clerk I was no longer interested.
John Barker: Didn't have the case I wanted
john fabrizio: Went to this BestBuy today to buy an album. The price was marked $23.99. Rang up as $26.99. Showed the cashier who responded ‘that’s not our price, our price is $26.99.’ No thanks. Was trying to help brick and mortar retail store. Very poor experience and won’t be back. Amazon is cheaper anyway.
Jose Prado: Good best buy store. Very well stocked up and clean.
Jasmine Miller: I tried to come to this Best Buy to get my screen on the phone fixed. I traveled all the way from Pembroke to Raleigh because this bestbuy was the only place that had the piece that I needed for the XR. The Geek squad guy tried to scam me. He told me that the motherboard in my phone needs to be replaced and tried charging me $400 eventhough there is nothing wrong with the motherboard. I didn’t go for it and just went down the street to a phone repair place.
moe heart: Employees are very friendly and helpful.
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Cell phone store
4. T-Mobile - Raleigh
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· 94 reviews
4721 Atlantic Ave Ste 112a, Raleigh, NC 27604, United States
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Kithunga Nyags: Holy smokes waited for 30 minutes. Only one employee. Very disappointed! Tmobile do better!!!
Kristopher Concepcion: Took forever.Need more staff
Sokolov Alexey: Well, “we cannot help you because the system is down ”I have hard times to pay to this “top operator”Definitely I would consider to switch to another service provider
A. Cartaya: Terrible customer service, the only person in the store is a rude person with no intention of solving customer requests, besides yelling and being disrespectful, so we decided to go to another store.
Lizzy Lsreal: Thank you Joshua and Nelly(hope I got it right) for helping me out today. I really appreciate it. You guys rock!!!
Silverio Ortiz jimenez: La señorita muy amable
Sonia Matute: Pésimo servicio
Deliah Holloway: Very helpful and knowledgeable. Will go back. Thank you for the great customer service.
Bennett Craven: Lexi’s knowledge and patience made my experience a great one!
Bertoni Rodriguez: Muy buena atencion
Lucia Gomez: Giving the staff 5 stars!!! 3 stars to customer care over the phone(nothing new). Jaquan and Fatima were really helpful and very patient. Jaquan was on the phone with Customer care for hours helping me with my issue, had to call 4 different times and spoke to 4 different people because Sprint/T-mobile customer care over the phone was not helpful at all!! Y'all need new staff over the phone !!! Nobody has the time to be on customer care for 3+ hours!!! I was very unsatisfied to find out after almost 4 hrs that they could not help me with my carrier/signal issue. Dont even waist your time, just switch carrier. Shouts to Jaquan and Fatima though for making it easier. Yall deserve a raise!!
Sharon Pulliam: My son and I went to the store this morning to get our new phones we ordered online set up. Jaquan M. worked with us to do so. He was professional and patient as he went through the process and explained what he was doing. I appreciate the excellent customer service we received at Store 2QSM.
Miss Miss: Hello. Went in last night, to see if they had any deals. This nice gentleman, Jaquan assisted me. The plan was going to see about the deals, then come back. Jaquan was a good help. My daughter wanted the IPhone. He made it happen. I was asking a lot of questions, he answered them. I don't know anything about an IPhone. He explained the basic, and I thank him for it. He is so patient.He provided me with very good customer service. He was very clear with the instructions and patient to set up a new phone for my daughter. Definitely a very pleasant experience at this store location.Ask for Jaquan, if u visit this store...
jamilia battle: Jaquan was very pleasant and very helpful with upgrading my phone.
Daris Davis: Our visit today was awesome. Agent Jaquan provided us with very good customer service. He was very clear with the instructions and patient to set up a new phone for my mom. Definitely a very pleasant experience at this store location. 100% recommended. Whenever you visit this location get Jaquan set up your service (good customer care and kind) 🙂
kris nelson: Jaquan was very helpful and a pleasure working with us he was polite and had a good vibe he deserves a raise or at least employee of the month
Ruby Marie: Jaquan is awesome! Knowledgeable and super sweet. I will recommend to everyone!!!
Matthew: Came here just to get my sim card checked out and the man working there wasn’t professional at all with the way he was handling customer service with myself. He is the tall man with dreads. I don’t like to mention names and I didn’t care to ask but I was in here for a total of 1 maybe 2 minutes and it was poor customer service from the beginning. I just ended up walking out
Money Wright: I dropped my phone in West Virginia while traveling. Got to this store in raleigh NC and Kevin L. Had the best customer service and was very knowledgeable about their products and service. He definitely needs a raise or promotion. Thanks Kevin
Rob McCallum: Went in and didn’t have one iPhone in stock!
Brian Ross: Customer Service today was best ever recieved much appreciated
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5. uBreakiFix in Raleigh - Raleigh
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· 483 reviews
1028 Oberlin Rd Suite 246, Raleigh, NC 27608
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Kerri Rosato: I worked with two individuals, one when I dropped off, and one when I picked up. They were both efficient, professional, and had nice demeanors. I understood the approximate cost and upon pick up the quote was pretty accurate. Both ipads are fixed and in good working order. I would definitely come back.
Ernest Kittelberger: Always a great experience! Never worried that my phone isn't being taken care of.
Roderick Jones: I had a great experience. They fixed the problem quickly and they were not expensive. I recommend them if your phone is damaged.
Jennifer Palmer: Great customer service! It only took them one day to repair my son's phone.
Heather Barbour: UBREAKIFIX was very professional and got my issue corrected very quickly. I will definitely return to this business if I have issues with my phone in the future.
Denatice Britt: They are great 👍 I dropped off my samsung phone it wasn't working, I went back 4 hours later and it was working . Thanks 😊.
April Howard: This place was great! Jackson helped me in the beginning and then another associate took over. They were very patient and kind
Lillian Torres: I cracked the liquid screen protector on my iPhone & they explained why I had to replace the screen. Best of all they finished in the time they promised.
Brian Flick: Polite, Professional, easy to work with quality work had the screen in stock and completed the repair in the promised timeframe
Jason Farmer: Excellent service..Excellent work...Excellent experience!!!
A E: It was over $500 to Replace cracked iphone screen.
Charles Hooks: Super easy appointment and check in process. The phone was ready when promised.
Brian Potter: Great customer service
Manuel González: Great service and fixed my device even faster than they had originally scheduled!
David Bullock: Well that was the best experience I could have had. They told me it may take an hour to replace the protective film on my Z Flip 4. I showed up, was ready to be patient and a guy in the back yells, "Is it another Z Flip 4? I'm on a roll, hand it over it'll be done in 10 minutes."He was wrong. It was done in 8 MINUTES. And my phone looks like the day I bought it. 30 bucks, in and out and I was all good. Even told me that if it starts to mess up again within a year, I could come back in and they'd replace it for free.Wow, just wow and thank you.
Jocelyn Tries: Had a super frustrating time trying to get my z flip screen fixed, finally came here and got it fixed within the day 🙌🙌
Bill Nolen: Fantastic work! Made phone look brand new! Cheap too..
daryl lawrence: the service I received was AMAZING, will get my business again and again
James: Worked with me to get my switch fixed the day prior to my flight. Great customer service
Timothy Kilpatrick: They were the only place that had a battery for my phone.
Antoine Lynch: Great customer service. Brandon was awesome.
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Computer store
6. Ipod Accessories - Raleigh
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4235 Glenwood Ave, Raleigh, NC 27612
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Cell phone store
7. T-Mobile - Raleigh
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· 67 reviews
424 E Six Forks Rd Ste 117, Raleigh, NC 27609
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Tiaa Necole: Will and Genesis was great representatives. Will did everything in his power to make sure I had everything I needed. He me every since one of my needs. I would highly recommend him to anyone. He will make you whole day.
Sokolov Alexey: They issued a SIM card a month ago and now I can’t charge money into it because «it is not in their system». Nice try to get paid for another SIM card. ByeUPD: I’ve tried to pay via web-cite the same evening. For a surprise a system did recognized my phone number. But it did not allowed to pay by my card.SHAME on T-Mobile!!!It works with Russia banks but does not work with Ukrainian banks.Next I tried a support. I’ve lost about to hours to connect and solve the issue without a solution.Next day I’ve tried another T-mobile point but that day a guy in the office told that “the system is already down”.Complete failure
Frank Lee Pierce: Coming in to buy a new phone the fellow there said we’re not a phone store we just sell contracts. I asked him if he would say that on the video he told me to leave the store. And I called T-Mobile and have not heard back from my complaint.It was just a rude young man I guess T-Mobile doesn’t care
Christopher Hill: I drove to this T-Mobile location from Durham because they had the best reviews for customer service in the area, and wow did they deliver! Genesis was spectacular, as was manager Rob, in helping me figure out my new plan for going overseas to Spain. Super friendly, knowledgable and professional, and exemplified what excellent customer service is all about. Very highly recommended!
Jerome Lozaw: Great service and friendly staff!
Craig Hunter: This store was top notch and I recommend it to anyone looking for the best 5G service in NC.
Brian Smith: Absolute garbage customer service. Not helpful at all and seemed to not even want my business. I go in to add a line and give them more money and leave wanting to switch carriers.
Aubrey Caraballo: Very poor experience contacting Tmobile today. It is very unprofessional when you ask for a manager or supervisor and the customer rep. hangs up on you. So you have to call back and this time the "so called" supervisor a Mr. Hubert who refused to give his 1st name tells you they did not hang up on you but yet you can hear when they put down the receiver and hang up on you. Do not use this store. No phone etiquette, Very rude, argumentative staff. I learned early on in life when someone is speaking you wait your turn. Instead i get this mr. hubert who continues speaking over me the entire time. I could not get a word out and this time it was me that hung up. And by the way, No stars from me. they make you at least mark one in order to post review.
Chenise Stewart: The Google maps locator sent me here when I was looking for the closest Tmobile. I got there and was told they haven't opened the store as of yet and doesn't know why it's showing they were open. Gas costs too much money to be going places that aren't open yet!
Melanie Arocho-Hernandez: I was dreading heading there this morning because I knew upgrading my phone was going to be a headache, like it has been in the past. However, Martez was not only pleasant but made it super easy for me. Rachel was also very nice and I appreciate their help, professionalism, and how quickly I was in and out.
Juan Rodriguez: Representative super rude.
Jennifer Strickland: I dealt with Rachel at this location and I appreciate the time she spent with me and my friend to, first off all, get me the phone I wanted at the best deal for me, 2nd after the sale, she is still working with me to accommodate my requests. She is knowledgeable about the products and promotions and got me a great deal for me and my mother. This is just one of the reasons why I’ve been with T-Mobile for 5, going on, 6 years! Thank you, Rachel!
Sylvia Reyes: Incompetent representatives that added unauthorized fees and completely messed up billing as well as misrepresented requirements for a promotion (I learned this from talking to their corporate support team), creating a nightmare for me to clean up. I am call #7 to TMobile trying to clean up the mess created. I wasted over 3.5 h total just in the store, having to return because they had "issues with the web" when trying to set up billing to include a $300 down payment on an iphone, then from there aligning monthly billing for the balance. Apparently this is rocket science for these folks. This place is the worst! DO NOT come to this store; go to the Crabtree Valley Mall or another "corporate" store.
Dee O'Brien: A very knowledgeable, Martez Edwards, in tour Six Forks, Mom Raleigh store helped me to migrate from Sprint to “T”!! I was filled with questions and he was so patient in answering all of them. Because I have to come back, he offered to come in to fit my schedule!! That doesn’t happen with the other companies. Because of his excellent service, I am happy to join the “T” family. And even better, my monthly charge is lower!!!! Thank you Martez!!!!!
Karen Snipes: Jennifer was awesome and very professional. Transfered from Sprint to T Mobile. Jennifer was professional and courteous. Excited to get my new phone.
Cristian Gradisteanu: Sorry to leave only a star. My experience wasn't good.I went to the store to trade in a phone, and they said I would get $800 for it. So I was happy and did the trade-in.Three days later, I called the support to confirm the trade-in value and surprisingly found out that I wasn't eligible for the $800 value, but just $500.They said I should be able to solve the problem in the store.I went back, and the guy who helped me earlier confirmed that the trade-in value is $800. However, after a call to the support, he said that I could get the full $800 trade-in value only if I upgrade my plan.This was not the initial discussion, far from it.I asked to talk to the manager, but she wasn't there.I called later, and she said she would call me back.That never happened.When you tell a customer that he will get $800 for a trade-in and 3 days later the amount changes to $500, the customer won't be happy.We've traded 4-5 phones before this incident without any issues, but I'm considering changing the network if this is happening again.1 star for the manager for not keeping her word and not even bothering to call back a customer.
Kenneth Day: Many thanks to Franco and Martez for their gracious, respectful and patient help with my many questions about a new phone (my first smart phone). This involved two store visits with each of them over nearly four months (July - Nov 2019). This ongoing customer support is great!More recently (early Jan 2021), I urgently needed help with a phone problem. The team again was quite helpful - - assessing issues, arranging a warranty replacement phone, transferring data from old phone to replacement phone, and addressing my many questions.Also, Covid precautions were well done, which for me is a BIG PLUS!Many thanks to the team for their help, including (alphabetically) Crystal, Iesha, LaShanna, Martez and Shelby. Well done!
William York: They would not serve me without a mask. I'm not sick. I don't need a mask. I won't do business with a company that requires me to wear a mask.
Sandra Santiago: Excellent service
Lori Welsh: Just left your store Saturday, March 27 at 5:10 because the person working there was having a conversation with her friend and not assisting us for at least 10 minutes. I was there to buy a new iPhone 12 but you just lost my business! If I could give you zero stars I would.
G B: Ronnie's the man!!
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Cell phone store
8. T-Mobile - Raleigh
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· 83 reviews
4325 Glenwood Ave #2075, Raleigh, NC 27612
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Cell phone store
9. T-Mobile - Raleigh
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· 66 reviews
3901 Capital Blvd Ste 109, Raleigh, NC 27604
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Jeff Sledge: My fiancé went into this T-Mobile to upgrade his phone. He first called to make sure the location had the phone in stock before he went. A young lady answered and said they have some. On the website it says the store closes at 9, but the young lady asked if my fiancé could be there before 6:30 because they were closing at 7. My fiancé was already at another appointment but rushed and made it at 6:20. He then spoke to a male associate wearing glasses. He didn’t get his name but he explained that we had just did an upgrade the day before, and he wanted to do the same with his phone. The associate was very condescending toward my fiancé almost as if he was annoyed and didn’t want to do it. He found the smallest knick on the corner of the phone which was barely noticeable, and told my fiancé T-Mobile wouldn’t accept the phone because it was damaged. My fiancé asked the man if he was messing with him because of his tone and his demeanor. He responded by saying I’m not messing with you, T-Mobile won’t take it. My fiancé then said okay he’ll go somewhere else. And the man just said have a nice day. As my fiancé was leaving the young lady he spoke to on the phone asked the other associate if he was able to do it and he said no it was too damaged. We’re not from here we’re from NYC and have been working in customer service for more then 10 years, and if they didn’t want to be bothered, they could of just not answered because of how long it was going to take or just say no they didn’t have any or whatever. They got hired to do a job, and to be rude and condescending is unnecessary and unacceptable. Oh my fiancé found a different T-Mobile that was glad to upgrade his phone and make the sale.
Gerardo Guardado: Atención en español, atentos y amables.
William Whitley: Excellent service. Thank God for Angela.
tiffany Thomas: If I could give Zero stars I would. The system never works and then they blamed it on Me the customer. I can never just go to the store and upgrade it’s always a week process. You get what you pay for, thinking about switching companies
Samantha Weeks: Made correction on my due date!
Theresa Nguyen: Great experience setting up my new phone. Really friendly service and made sure my family and I understood what was happening every step of the way. Thank You!!
Noe Garcia: I come to this store about the service to the customer really is very good, the persons are very friendly and listen to you. This is a big difference with other some company stores, always I try to come here for good solutions to my questions and I leave satisfied. In other stores, no too much.
Pressure Pros: Online it says you are open but when I travel clear across town to get there the door is locked then when I can no one answered and your voicemail says 11am you open. You need to fix that because it’s misleading and has me travel unnecessarily far only to look at someone inside ignore me while I wait. Thank you
Quana: Anthony.. Matt.. Angel.. and Manny are the most customer service driven ppl I have ever met. Very nice and determined to make sure I had the best experience in the store.
Luther Bsrrett: The Service at this TMobile Store is second to None, the employees are very Professional and the Store Manager is Tops !!!
J CYRUS: There were 3 great guys that helped me and super patient. Rick was more than helpful and went above and beyond to assist me with the problematic issue I came in with. I’m going back every time I have an issue!!! I would recommend everyone to stop in and get serviced but anyone one of the team members!!!(718) wrote this comment!!
Aly M: So I went the first day purchased two new phones the lady that helped out was the greatest. Came back when one of the phones shipped to get it set up , guy I got rushed us through the entire process, change the SIM card prematurely, lost all of my data from the old phone and basically rushed us out the door with no resolution. I will never ever return to this location
Jill Thornton: Went to get a screen protector for phone and they were out. The associate ordered one for me and had it shipped directly to my house. He also checked other stores to see if one was in stock. Couldn't find one close to me. He was super nice and helpful.
TATYANA FIDDIS-STEWART: I waited for 30 minutes while the clerk flirted with a 1/2 naked lady wearing NO MASK in the middle of this pandemic only to hear that the device i trie dto turn in had to go to a SPRINT store. Uhhhh doesn't the sign on the door say, SPRINT CUSTOMERS YOU ARE IN THE RIGHT PLACE?
Donnovan Taylor: It was so awesome been at this store staff are amazing
ronald Ingraham: Good service and knowledgeable staff.
Brent Land: Exceptional customer service. Always helpful when I have trouble with my phone
Allen Jackson: Good to. Me
Nilda “Nykky” López: Excellent and fast service. Ricky attended us patiently and always gave us a smile, while solving our situation with the cell phone.
Vanese Jones: So this happened... received my new phone, went to this location and purchased two accessories.. reluctantly.. because normally I purchase them on Amazon but they didn't have any available for the phone I purchased. Manny assured me I was making the best choice by purchasing the accessories from T-mobile instead of Amazon. The glass protector nor the case were economical priced like Amazon, however Manny let me know it came with a lifetime warranty.. 🤔.. he even put the case and protector on for me! Well 1 week later... 💥 BOOM.. I drop my phone and the glass protector cracked.. I called and the manager told me to bring it back to the store.. at 7:48pm.. (they close at 8pm).. I came in and Manny and the manager took care of me no problem..looked me up in the system, installed my new screen protector and I was on my way, no hassle. Love the customer service at this location! This is the only location I will be going to and because of their knowledge I will ONLY purchase accessories from the store. T-mobile you owe them!!
Tony Blackwell: This was by far the BEST EXPERIENCE I’ve Ever had pertaining to Customer Relations and Customer Service! Julia was Fantastic in helping me with transferring my old phone info to my new phone, walking me through the procedure of erasing the old phone’s info Plus, she helped me with my decision making on the New phone I’m going to purchase in the coming days! Julia is definitely well versed on T-Mobile products and she’s outstanding with customers! I’ve been with T-Mobile for roughly 12+ years and this is by far the best experience I’ve had In-Store with any company!
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Cell phone store
10. T-Mobile - Raleigh
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· 115 reviews
3695 New Bern Ave Na, Raleigh, NC 27610
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Mariany Sierra: We went to this T mobile location to inquire about a new cellphone and came out with a new cellphone and a watch. Thanks to Alex who quickly greeted us and offered to help. Alex was very patience with us on all the questions we had, we need more people with Alex's customers service skills.
Azborn Bey: Since my usual location has been down, I have had a great experience with this location. Keep up the great work everyone!
Tim Scott: I would like to give my very special recognition thanks to Khalil and the T-Mobile Family. I was having issues with my phone nobody could fix the issue but they did. Definitely will be back.
Sheila Cain: Ive been a Loyal customer since suncom and I want to say Ty Alex and Khalil are the most loyal respectful and they deserve recognition and I will be back 110%👍🏾👍🏾👍🏾
Manny G.: First when I walked in, I was greeted with a great attitude and skilled employee. Next time you come to this location PLEASE ASK FOR TEE, he was the best‼️‼️‼️
Brandon Foxx: Made the visits a breeze got wifi for same price they quoted me over the phone. Good price
Victor Cantergiani: The salesperson added a protection plan and a charging block to my phone purchase without my authorization and without telling me that they added these charges to the bill.
albertine voza: Ty, Jissely and Lesley were amazing through my whole transfer . Thank you so much ! ☺️
Kimberly Barnes: My service was good nice workers
Gato Libero: Scam location (not really) - bad SIM card (also not really). For whatever reason this store is handing out un-registered SIM cards. When you call T-Mobile to activate the card they cannot find it in their system. They also CHARGED me $10 for the SIM, which according to T-Mobile they should not have done. I should have received the SIM card and had the activation done for free.Update: turns out another store couldn't activate my SIM either, so I can't blame them for a bad SIM. It should have been free though. Changed my star rating to 4 because it wasn't their fault the SIM didn't work.
Shamone Charlton: Yesterday I had a great Appreciation for customer service Jasmine was great and had great customer service skills I truly appreciate what she’s done thank you Jasmine five stars in it and more I truly recommend her
hilda jay: Good customer service.
DJ Harris: The staff is nice. Good customer service. Wish they had more of the phones and accessories they advertise actually in the store.
lilpenny11: Quick and easy to work with. Helped me setup service while in store and answered all my questions.
camryn parker: Went to t Mobil on new bern avenue with a new I phone I bought through t Mobil 2 hours later and 5 sims cards later they could not get it too activate. There resolve was that the new I phone was defective. Took it too Best Buy the next day they could find nothing wrong with the phone had it activated in 10 minutes. I would not recommend anyone go to this location in fact run as fast as you can from it my suggestion is go too Best Buy especially if you have a I phone and just so you know I am a long time customer.I gave it one star because I had to not because they deserve a score that high
gail swennie: I love Tmobile, even though my favorite location is closed temporarily
Edan Bonilla: My phone was having trouble charging for the last couple of weeks, yesterday night it finally wasn’t charging and the cord kept coming out the charger port. Went to T-Mobile today and asked them what I could do, as I was talking to an employee someone else came in and ask what was going on, she took a look at my charger port and figured it was dirty. She cleaned it out and now phone is charging like new, easy as it gets
J A Di ENNO (DEPRYVED!!!): Nice, patient representatives!!!
A Word of Encouragement With Pastor Sharpe (Pastor Sharpe): I visited the Town Center location today in Raleigh, NC on New Bern Avenue. As soon as I entered the store, I am happy to say ~ I was greeting with a smile by Keosha! She immediately assisted me although the store was filled with customers. When she could not figure out my issue she asked for assistance. Her coworker Ty attempted then turned it over to Javon. They did not leave me nor give up. Before leaving, I said to the manager that it was important to boast about the way they worked together to make sure that I was taken care of and that their collaboration resolved my issue!!! Thank you guys ~ YOU ROCK!!! Blessings to you all ~ Pastor Sharpe
Samara Bautista: All my questions were answered
Omar Delacruz: Excelente trato y muy amables
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Cell phone store
11. T-Mobile - Raleigh
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· 75 reviews
5959 Triangle Town Blvd Fu2079, Raleigh, NC 27616
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Department store
12. Walmart Supercenter - Raleigh
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· 4681 reviews
4431 New Bern Ave, Raleigh, NC 27610, United States
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Department store
13. Walmart Supercenter - Raleigh
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· 3693 reviews
8000 Town Dr, Raleigh, NC 27616
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14. Walmart Supercenter - Raleigh
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· 4703 reviews
1725 New Hope Church Rd, Raleigh, NC 27609
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Department store
15. Target - Raleigh
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· 376 reviews
2512 Hillsborough St, Raleigh, NC 27607
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16. Walmart - Raleigh
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· 2041 reviews
6600 Glenwood Ave, Raleigh, NC 27612, United States
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Cell phone store
17. T-Mobile - Raleigh
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· 2 reviews
5911 Poyner Village Pkwy #101, Raleigh, NC 27616
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18. T-Mobile - Raleigh
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· 59 reviews
6812 Glenwood Ave Ste 200, Raleigh, NC 27612
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19. Verizon - Raleigh
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· 46 reviews
1101 Mercantile Dr Ste 110, Raleigh, NC 27609
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Office supply store
20. Staples - Raleigh
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· 95 reviews
3064 Wake Forest Rd, Raleigh, NC 27609
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