Best Bicycle Repair Shop Cary Near Me

Tammy Cook: Very helpful and nice personnel

22booya: Friendly knowledge people, learn a few tips,excellent service.

Jonathan Lee: Caleb and the crew at this All Star is awesome. They handled my warranty with Specialized and fixed a few things that they found out of the norm. It rides like new. It’s amazing! I couldn’t be happier. Thanks Caleb!

Allison: I see that reviews are mixed here but personally we had a great experience - we needed a brake repair and the guys were friendly and turned the bike around super fast.

Clay Parker: I went in for a repair, the staff was very friendly and instead of trying to just charge me bc they could, they honored repairs as my bike was still within the 1 year warranty which i didn't know about. Chris also came outside to look at my wobbly bike rack. Great customer service.

Gina Vitale Gomperts: Amazing customer service; quick turn around time for repairs. From the moment you walk in the door you can tell a difference from other bike shops around.

Francisco D: They are really helpful

Ramon Levine: Bought my bicycle there. Excellent sales and service.

Jean Fitzpatrick: Stopped in to All Star Bike Shop the other day as I was heading out of Raleigh to travel to Florida with my bike on my car rack. The bike didn't seem secure and I wondered if I had put it on correctly. One of the young men took the time to come out to the parking lot and re-positioned and re-secured my bike for me and wouldn't take any $$ from me. VERY kind and VERY appreciated! True customer service! If I lived in Raleigh THIS would be the shop I would go to! Thank you!

Braulio Garcia: Two stars because it’s a bike shop and i like all LBS. If not it would get 1 for making me wear a mask. I’ll take my money elsewhere.

Gerald Roderick: Great service! 100% going back next week! My new favorite bike shop!

Martin Brossman: Great service. As you can imagine overwhelmed with business so if you need your bike repair you get on a waiting list right now and they contact you when to bring you then. They went over very clearly what it would take to repair my old bike and then I decided to get a new one. I gave them the price range but I was looking for and they set me up with the best bike I’ve ever owned my life. Update: Went back to get a rear rack and love it as well.

Diane Honkanen: These guys are awesome. Everyone super friendly and knowledgeable..if you need a bike please go there to purchase one.

Chris Maher: super friendly and eager to help

Josh Boyer: Could not align a disc brake. Mechanic at All Star fixed it in 2 minutes and gave me helpful tips. Cost to me: a request for repeat business. Will do.

L J: Owner has poor customer service. Not fair on prices or service with bicycles. They refused to service my Ibis Road bicycle because I wasn’t a local customer, on top of that I was planning a big ride through NC.You’re better off going to Dick’s Sporting Goods, their techs will gladly tune your bike without excuses.

John Lilley: I went in with a flat needing a tube and the staff showed me how to change it all myself, gave me a bunch of pointers, and charged me the minimum amount ALL while the shop was busy and they were attending to other customers. Great stuff. Best shop experience

Matt Friedrick: Great work, great guys, great overall experience. I dropped by to ask about having my son's brake line fixed. Even though it was obvious they had a number of other things going on they were able to get to it very promptly and at a price that I think honored their expertise and effort but was also very fair for me. At the end, they eyed the overall job and noticed something unrelated to the project I had asked them to work on, but that needed to be fixed for my son to be safe. They pointed it out, grabbed a few tools and went to work on it. I left feeling like my son will be much safer on his bike. On top of all of this, they were just really good guys and I enjoyed hearing more about their shop's history.

Marty: Great customer service! I will get all my bike needs from this location

Virgil Etabag: Awesome shop. I went there to buy some 30mm crank axle spacers, but One of the staff just give me some spare from the repair shop. Coz i have saved some bucks, i bought some other item instead...

Gabriel Margraf: Good products and services, although very expensive.

Natalie Espino: Danny was super nice and helpful and looked at my bike that I’m going to use for college. He did a thorough check and I didn’t have to pay anything but he filled my tires and said everything’s good to go. He also gave me helpful advice about the gears and filling the tires.

David Ress: My rear hub went into free spin mode in the middle of a ride. I thought I might have to replace the whole wheel or otherwise have an expensive hub replacement procedure, but I took it up there to REI and am so glad I did. Jim was working and stopped what he was doing to immediately help me. He pulled the cassette off and said "I think we can service this". Within minutes he had freed a stuck tooth from the freehub, slapped it back together and everything worked. When I asked what I owed he said nothing. I practically begged him to let me pay because he had just saved me a lot of money and a lot of frustration if I had gone somewhere else. Way to go Jim and way to go REI.

I Rauf: Awesome customer service.

Xiaoqi Tang: I’m so glad I choose here for my bike. People here are super nice and helpful.

David Crouse: EXCELLENT CUSTOMER SERVICE in the bike shop! As a walk in on a busy Fri afternoon they removed and installed a new rear tire on our 1982 road bike paying attention to detail and doing the job in a timely and professional manner for a more than reasonable price!

Jerry Viviano: On a Saturday evening when every other bike shop was closed, I found REI open. I called them to see if they would have the obscure parts I would need to rebuild the front axle on my bike. I spoke to their bike technician, Joe. He said to come on down with the original parts and he would see if he could match them closely enough. I did, and he did find parts close enough to use on the job. These were cones and bearing balls of a particular diameter. He spent probably 20 minutes of his time finding just the right parts for me. And the total charge was only $7. I was quite pleased with the personalized service I was offered, the time he spent on my situation, and the very low price. Also, Joe was very pleasant to speak with.

D C: Above and Beyond are the best ways to describe the outstanding service I received at the Cycle Surgeon's shop. In addition to being very responsive, knowledgeable and friendly, Matt did a fantastic job on two of my bikes. Although I like to wrench on my own bikes, this was my first full suspension and I thought it would be good to have a mechanic install a new fork and dropper post. While he was doing the work he discovered a few items that had been neglected by the shop who previously built my new bike. These items affect both safety and the longevity of the bike (and me!). I am really grateful for his outstanding work and that he had my back. No question he is a bike surgeon and an elite one at that.

Martin White: Great surgeon.

Zackary Sipper: Matt and Deb are great. Very responsive to email and answered all my questions. Matt does great work! They realized they charged me for something that ended up not being done and refunded me and sent an email explaining what the refund was for. I wouldn't have known the difference if they hadn't caught it themselves. Very honest and caring folks.

Gary Desselle: Great shop, honest and knowledgeable owner.

Matt Kenney: Matt is an absolute bike mechanic magician. Best in town!

Ray Bowles: Privately owned and operated by the owner/tech. Always friendly and helpful.

Mike Stellpflug: Wow, they really know their stuff, and are decent human beings. Depending on what you need, probably worth the wait.

Jackie Miller: Phenomenal attention to detail, never misses anything. Matt thinks ahead and helps take care of upgrades before they have to happen.I highly recommend Matt for both his professionalism and his knowledge.

Brandon Barmore: Best cycle shop in the triangle.

Aaron Benson: I love this shop. Matt and his wife and family are lovely. They helped me build a custom yeti a few years ago and I’ve enjoyed the ownership experience for the last few years. I have Matt service my bike exclusively.

Jason Price: Thanks for taking care of your customers and enjoy the new PC!

jimmy hillhouse: Couldn't get rid of me quick enough. Not interested in anything I had to say. Pointed me to the business across the street.

Kevin Hassell: Matt was super helpful. He was able to fix my creaking and got my bike back on the road quickly for a fair price. He even spent 20 minutes discussing chain lubes. He's willing to go the extra mile to make sure his customers are satisfied.

Ben Holladay: Matt is the best true bike mechanic in the area. Did an amazing job on my custom need bike build. Has a great selection of hard to find items. Will be back for future builds and needs.

Daniel Lamb: Matt is awesome! Very experienced and very consistent. Every time I leave my bike feels fantastic. There is literally nothing bad I can say. He excels at servicing and bike fitment. He is also a bike dealer and can order most parts if they don't carry them in stock.

Eric Hontz: Matt did a fantastic job overhauling my Chris King hub. He was easy to communicate with over email to schedule the drop off and pickup.

Vadim Kuhay: As a small business ourselves we value other small businesses. But being so we also judge more strictly - the business must make our community a better place, no two ways about that.Matt, the owner, certainly is that gem of community that makes it better! With all the greenways around bicycle shops prop up like mushrooms, and we've certainly been to all - just to know that you only need one that cares and knows his stuff and customers.Next time you need a bike or any bike service - check Matt out first - I bet he won't disappoint!Remember, as a small business he can get busy, so the best thing to do is to come the first time, say "Hi", and then just text him. It's that personal, professional and cool 😎👍.While you are at it, making friends, please say "Hi" to Porter for us, the dog and "Employee of the month" 😜I also think that Matt doesn't charge enough. We care much more about him sticking around forever than a dollar saved here and there. Biking is a way of life for us.We recommend a tip jar, for Porter 😜

Derrick Evans: I have been taking our bikes to Matt at Cycle Surgeon for years. It's great to know that he is the one working on your bike because you know that he knows what he is doing. His prices are always fair, and he's upfront about time when you make your appointment. Today, he replaced a tube on my son's bike, but he always gave us some great advice on what to look for when we purchase his next bike because he has grown. (He also has a super cool dog in the store.)

ted buckner: Matt has earned a reputation as the go-to person for bike repair and maintenance. He is present at all of the main cycling events in the area. Since everyone goes here for the best bike service, the work is all queued up, so do not expect immediate service.

Jack Cutler: Great. I was visiting from NY state and needed a tire fixed. The Cycle Surgeon fixed it the same day. He was very friendly and gave me advice where to ride in the area. If I lived in Cary NC, he would be my bicycle mechanic!

E Sugarman: My experience with this shop have been mostly positive, and I am especially happy with my Fuel EX 8- it is an amazing mountain bike.Unfortunately the best mechanic (IMO) there left (who also happen to be the store manager), and I've had issues with the other mechanics in the past. I'm getting ready to buy another high-end bike but am now looking at other Trek shops because of the previous dissatisfaction with their mechanics, but still may buy it there if things change.

Chris Ford: I had a great experience and learned a good amount about the bike when picking up. Everyone was really friendly.

Susan Marshall: Everyone at the store has been willing to work with us through purchasing several bikes. When we bring them in for minor issues those are dealt with very quickly.

Tyler Zak: Brought my bike in with a popped innertube and damaged rim. They got to work on it immediately, walking me through the process and explaining things about my E-bike I didn't know. Not only did they fix my rim and replace my innertube, but noticed the gearing was off and rubber strip rim tape was missing as well. They're super passionate about what they do and it shows. Their pricing blew me away as well! I couldn't believe the level of service I received with such reasonable pricing. They've got a customer for life.

Carl Ferland: Lea was great, help me pick the right bike for me

MJ Worldwide: Lively bike shop with great service. I was gifted a bike and brought it here for service. They did a diagnostic assessment and let me know my cost up front. I learned that gears are personal preference. Overall great experience. I highly recommend!

Tom Clancy: Very fast and professional service

Randy O'Neal: Friendly, attentive service

Robert Foley: Worth the trip from Fayetteville to get my bike from this shop. The staff knew their stuff and were fun to be around. Clean shop as well and loads of items to choose from.Appreciate the help!Cheers,Rob

D Levine: Great guidance, trusted brand.

Gray Smithdeal: See my public posting on Google reviews.

Darrell Trump: Great selection of bikes and a staff that is incredibly knowledgeable, supportive and riders themselves.

Leslie Russ: Great bikes with quality parts and top notch customer service. Courtney at the Cary store went above and beyond when we recently traded in my teen son’s Verve 2 for a new Checkpoint. He had outgrown the Verve 2 and was starting to get into gravel and Courtney not only spent time to understand his needs and recommend the right bike for him but also followed up with an email listing local gravel riding groups and races so he can meet up with others to do what he loves!! She was awesome to work with!

Ieshia Baskett: They got a customer for the time I'm going to thrive in Cary. Until my journey takes me to other lands.

Mark Lerch: I had an issue with a derailleur cable replacement. Riley was very informed and so helpful with the repair. I realize that like many I am more likely to only give a review when I am not pleased with an experience. This is not one of those times. If you have a problem, Riley will do his best to help solve it, I believe.

Holly Sullenger: Trek bicycle is truly customer oriented. Their products are top-shelf, and their staff members are knowledgeable and friendly. Great place to purchase bikes and bike gear, and to learn how to be a smart cyclist!

Robert Caputo: Had my old trek restored by Anthony came out like a new bike rides just as good when I first road it in college trek Cary my local bike shop

Mark Carter: This is the second E-bike I have purchased at this store in the last 2 years and could not be happier with the bike and the service at this store. Jamie did a great job directing us to the bike that was a perfect fit for what we wanted and needed.

Susanna Edwards: Steve and Jamie have been so helpful the two times I’ve come. When I said I was getting a bell for my girlfriend Steve told me about the Pride Ride in June and invited us to join :). Steve helped me understand the helmets and Jamie helped my girlfriend understand the bikes. They were both incredibly patient and helpful, and put my safety and requests above sales. This will be my bike shop for as long as I live in the Triangle!

Carmen Navarro: The best experience ever.

Leon Erikson: I was glad to find someone local willing to look at the high idle problem with my Triumph Thunderbird Storm. Jeb fixed it and it's been idling nice and low since. Highly recommended for motorcycle service.Service:Engine repair

Chris Melochick: Hands down the best motorcycle shop in the area. Unbeatable prices and honest service.

Sarah Kincaid: My favorite new place!

Amelia: So professional and wonderful bike selections!

Corey Cradle: Danielle and the crew are the best. Although I've ridden a regular bike since I was four or so, I don't know a lot about serious maintenance (especially on an eBike). Service is great and they are so patient with my silly questions. I couldn't recommend more. Thanks guys!

Paula Bushey: Helpful. Knowledgeable. Great service.

Esther Lumsdon: They are great! They worked on my ELF bicycle and let it stay in the shop overnight. That's a discontinued e-bike that is a rather large trike. Diagnosed the problem with my front disc brakes, and discovered a problem to fix with rear disc brake.

Alexander Oliver: Jeb has worked on my motorcycle multiple times. Always does great work and is a personable guy. Great shop, friendly staff, and a relaxed atmosphere. Highly recommend this shop for your bike needs.

desi oye: Very good service. Knowledgeable staff.

Connor Nesbitt: Top notch motorcycle work. Jeb is very professional and knowledgeable. Customer service is always a 10/10. This is one of the few independent motorcycle shops in the area and it does not disappoint. Been having all my bike work done here for the past 9 years.

Johnny James: Love the new shop. Best mechanics and prices in NC. Jeb is going appointment only now and I'll still be coming here for the best service around.

Remey Martian: The staff is very helpful and knowable and friendly would recommend

Erick Molina: Great place

Fabian Pizzo: Service:Electrical repairPositive:Professionalism,Punctuality,Quality,Value

Bryan Henney: Friendly, knowledgeable staff, cool retail space, and quality products at reasonable prices. Would definitely recommend them, even if you're just stopping by for a cup of coffee.

Erick Haro: I'm pretty spoiled when it comes to coffee cause my wife makes the best coffee ever. But I came here to check them out and it was really good. Their mocha was amazing.. and I also saw the prices for some of their gear and it's really not bad I'll definitely recommend this place for coffee and motorcycle services 👌

ME H: Super good coffee and super cool shop!!!

andrew harms: Great facility and service. I will be bringing my motorcycle back here for any future needs.

Rob Prewitt: Great place to have your bike serviced. They even have an espresso bar if you just want to drop in for a coffee.

Rick Wilson: Great service at a great price. Friendly staff. I would not take my bike anywhere else .

Brian Leone: We've come here several times over the years, to buy my son a bike, my wife, and today one for me. These guys are pros and clearly have a love for the sport. They took so much time and attention today and each time I've been in to make sure that we get exactly what we want.I can't recommend this location enough!

Shannon Bolin: Can not say enough about how amazing Andrea was! I called her with a bike trailer issue and she was extremely helpful and had my bike fixed in 10 minutes. Will be using and recommending them in the future!

James Polka: Steve and the team was fantastic. Thanks again.

Anar Gurbanov: Instead of changing brake pads they suggest to me to change entire break system for $375

Christopher Scott: AMAZING SERVICE! They know bikes!!! I trust them with every bike we own!

Darrell Breeden: Found an EBike we wanted, tested it and purchased it. When putting it on the rack to leave, we noticed a huge chunk of paint was chipped off the rear below the seat. I went in to ask about it and apparently they knew it was there because the Specialized dealer had brought it up. So they knew about it, but didn't bother mentioning it and were happy to let me pay full price for the bike. They offered me some credit, and covered it with some lacquer but the unease is still there. I'd be careful. Felt like a used car tactic after leaving

Christina Meckstroth: My go-to and my favorite bike shop! The staff is always super friendly and helpful. They remember me each time I go in and have always completed my bike repairs efficiently and appropriately. They don’t try to up-sell me or try to sell me things I don’t need. 10/10, definitely recommend

Jake Gibson: Condescending, rude, unhelpful. These are the only words that come to mind when thinking of the Bicycle Chain.I've had 3 experiences here, and they are all terrible. I charted the first one up to a "fluke" incident, but it is evident after my last two that I am wrong.I called asking about a chain and got short, unfriendly responses. I reluctantly ordered the chain as this is a convenient location for me. I ordered in the morning (11am), and had a family member pick it up for me around 17:00 (5PM). They didn't have the order ready somehow, and didn't even know I had ordered. What's the point of ordering online if it's faster for me to get it myself?I then called the next day asking about service. I only wanted to get the chain put on, no adjustments, no tune-ups, nothing else. Looking at Youtube, putting on a new chain is a quick & easy process. I would have done it myself but I do not have the tools required to do so. I called and asked if I could get my bike back the same day. I stated I would drop it off when they opened, and it wouldn't matter if I picked it up right before they closed. I just wanted to know a time-frame for the bike. The answer I was met with was "I don't know." What a helpful answer! It seemed like they would rather not install the chain I just bought from them, and instead work on tune-ups as that reels in more money.The final experience I had was when I went looking for a helmet. The guy helping me had the personality of a saltine. He showed no emotion, didn't help, and answered every question with a one-word response. They made me feel like an idiot for not being a bicycling helmet expert.My final point is their prices. I am a huge fan of supporting local business over large chains. Having a great local shop is awesome, but their prices are a big rip-off. $140 for a tune-up? Holy shoot. For that price I can buy all of the tools and a stand myself.My family members have had similar experiences over the years. I will not bring my business here, and will recommend people NOT to go here.Save your time and spend your hard-earned money elsewhere.

jason whitehurst: Very helpful and patient with sizing a bike for my son. This was the 4th bike we've bought from them and will be where we go to get the next!

PJ Enter-: Solid shop with friendly folks who do good work. It's the best option for cyclists in Holly Springs and Apex as this shop comes through on their promises.

danielle barry-gass: Went in to purchase a bike for my son. He had already picked it out online, so I pretty much knew what I was looking for going in. Happy they had the bike and it was ready to go. Service was ok but not anything special- a lot of one word answers to questions and no pleasantness. I didn't really feel very welcome or that my business appreciated.

Sushant Patil: Very friendly and knowledgeable staff.

Christopher Svec: I bought 2 new bikes and a trunk rack here. Mike and Jonah were very helpful. The bikes were setup well when we picked them up, and Jonah was happy to make a few adjustments to tweak one bike a bit as well. He also helped me figure out how to use the trunk rack.I will happily go back for any other bike needs.

Allen Scott: Needed same day repair, brought it over here, Steve got me in and out at a VERY REASONABLE Price. Will return!

Michele Harris: What a Great Place. Fast, Friendly Service and Reasonably Priced. Rare in this Fast Paced World.

David Ingham: I went here several years ago to look for a bike for my wife's birthday and I was ignored. Not because they were busy - just ignored. I left and bought a bike elsewhere. At the time I wrote this off to a fluke bad experience and did not review.Now, I visited again looking to buy a bike for myself. Once again ignored. They even helped other people that came in after us and never even came to help us out despite saying they would. I don't know what it could be, but somehow they decided we did not deserve any attention. So, we spent our money elsewhere. Never will I visit them again.

Andrew Jabbour: I walked into this place last week hoping to buy 2 beach cruisers for myself and my fiancee. They asked me to wear a mask which I don't carry around since Apex doesn't have a mask mandate, as well as most other places in the state, so I kindly told them I didn't have one and left. They just lost another $1K - $1.5K sale due to this outdated rule that hasn't been required in Apex for a while. Pretty sure this is the only private business in the county requiring this and losing thousands of dollars in the process.

Chris Mayes: They had the bike I wanted, I went in for a short test spin, and came out 20-30 minutes later with my newest bike. It gravels well!! Thanks.

Greg D: I used to buy bikes, parts and service here. Now they have a mask wearing mandate. I’m buying bike gear elsewhere.

Nemura: I just walked in into the store to make a $800 bike for me and $300 bike for my son ++ accessories. The store was empty and only one attendance by himself weaning a mask. He asked me to were the mask and I asked him if he is willing to lost $1500 in business for the mask. The quoted the DCD guidelines like a robot. If the masks are the answers why the states and cities with the highest have the highest cases? In conclusion: I drove 30 min to buy two bikes and I have this medical expert telling to wear mask and quoting DCD to me without knowing I'm a phycian and the masks are unless. I came from a social country not to be treated like that. This is The United States of America not Cuba, I will take my business elsewhere.

Michael Shinn II: Awesome guy who does great work. All of his prices are posted on his website and he’s very transparent.

aaron live: What a great little bicycle shop. The guy is super knowledgeable and helpful. Go here instead of the big box stores.#bike #bicycle #shopsmall

Marty Murphy: Excellent service

SOURCE NRG: A great place to get your bike tuned up and pick up an excellent 2nd hand bike! Z is an actual Rockstar as well.

Glen Griffin: This place is essentially stepping back in time and doing customer service at it’s best.

Jake Gibson: Awesome shop, even better people.I called here on Saturday (10/29) after another local shop couldn't help me get my chain put on. Z did my chain in 20 minutes and was super friendly. This is a home-town shop, and you can tell that Z loves bikes. This is a man who wants to share his love and appreciation for bikes. I highly recommend getting your bike serviced here. It's awesome!

Samantha Couture: So strange that a community bike shop would openly work to divide the community. They say they give a discount to republicans.

William Burnet: Z knows bikes and is very fair and personable. He’s done all of my repairs since we moved to Apex in 2001.

7582566: Nope not beneficial

John Michael Regan: I bought my bike from academy and had problems from the start. Took it in to Apex Bike Shop and it's crazy how much better it rides now. Great work, very quick and reasonably priced. Will definitely be a returning customer.

Dean Peters: Small, homegrown, and a bit cluttered ... but it's all worth it as 'Z' is a brilliant at bicycle repair. I'm with his wife now helping him with the repairs, bikes get turned around even faster.

Austin Cross: Great shop was honest owners and reasonable pricing! They are a great resource for Apex and bring a professional background with a great attitude. I would recommend them for any repairs or purchases for a great price!

Zach Boyd: Apex Bike Shop is my favorite and first bike shop to find a new to me bike. They have plenty of children bikes. They were also very helpful in finding a couple of bike wheels that we needed for a lemonade stand. Super friendly and helpful.

Wayne Currie: Prompt reply and supportive.

Zeyad Alnahedh: Great service by Mr. Z 👍🏼

Jeff Cook: My 88 year old brother took one of his walkers in for repair and Gene performed the work quick and professionally. I would highly recommend his services and his exceptional customer support. A genuinely great man and place of business.

Kay's Korner: Absolutely pleased with the service and price. Service was friendly fast and greeted me outside and helped with unloading bike and reloaded once Job was completed. Will def go back

AceFrm159: Stopped by to see if they had any ebikes. They didn't have any but the guy inside was very helpful and knowledgeable about ebikes. Told me what to look out for especially buying used.

Eli Arias: Un poco costosas las bicicletas

galina moore: Positive:Professionalism,Responsiveness,ValueGreat little bike shop. The staff was super helpful and available.