Best Bicycle Store Cary Near Me

Trek Bicycle Cary All Star Bike Shop REI Bike Shop Bicycle Chain - Cary/Apex Tapped Out Cycles The Cycle Surgeon REI Oak City Cycling Apex Bike Shop All-Star Bike Shops DICK'S Sporting Goods Cycle Logic Bicycle Chain - Raleigh Frank's Cyclery Torrenti Cycles, Inc. Pedego Electric Bikes Triangle All Star Bike Shops The Complex Store

1. Trek Bicycle Cary - Cary

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· 482 reviews

1377 NW Maynard Rd, Cary, NC 27513

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Trek Bicycle Cary: what do users think?
Tim Poe: Great experience purchasing our new bikes. Very customer friendly and helpful. Not to mention great bikes!
E Sugarman: My experience with this shop have been mostly positive, and I am especially happy with my Fuel EX 8- it is an amazing mountain bike.Unfortunately the best mechanic (IMO) there left (who also happen to be the store manager), and I've had issues with the other mechanics in the past. I'm getting ready to buy another high-end bike but am now looking at other Trek shops because of the previous dissatisfaction with their mechanics, but still may buy it there if things change.
Chris Ford: I had a great experience and learned a good amount about the bike when picking up. Everyone was really friendly.
Susan Marshall: Everyone at the store has been willing to work with us through purchasing several bikes. When we bring them in for minor issues those are dealt with very quickly.
Tyler Zak: Brought my bike in with a popped innertube and damaged rim. They got to work on it immediately, walking me through the process and explaining things about my E-bike I didn't know. Not only did they fix my rim and replace my innertube, but noticed the gearing was off and rubber strip rim tape was missing as well. They're super passionate about what they do and it shows. Their pricing blew me away as well! I couldn't believe the level of service I received with such reasonable pricing. They've got a customer for life.
Carl Ferland: Lea was great, help me pick the right bike for me
MJ Worldwide: Lively bike shop with great service. I was gifted a bike and brought it here for service. They did a diagnostic assessment and let me know my cost up front. I learned that gears are personal preference. Overall great experience. I highly recommend!
Tom Clancy: Very fast and professional service
Randy O'Neal: Friendly, attentive service
Robert Foley: Worth the trip from Fayetteville to get my bike from this shop. The staff knew their stuff and were fun to be around. Clean shop as well and loads of items to choose from.Appreciate the help!Cheers,Rob
D Levine: Great guidance, trusted brand.
Gray Smithdeal: See my public posting on Google reviews.
Darrell Trump: Great selection of bikes and a staff that is incredibly knowledgeable, supportive and riders themselves.
Leslie Russ: Great bikes with quality parts and top notch customer service. Courtney at the Cary store went above and beyond when we recently traded in my teen son’s Verve 2 for a new Checkpoint. He had outgrown the Verve 2 and was starting to get into gravel and Courtney not only spent time to understand his needs and recommend the right bike for him but also followed up with an email listing local gravel riding groups and races so he can meet up with others to do what he loves!! She was awesome to work with!
Ieshia Baskett: They got a customer for the time I'm going to thrive in Cary. Until my journey takes me to other lands.
Mark Lerch: I had an issue with a derailleur cable replacement. Riley was very informed and so helpful with the repair. I realize that like many I am more likely to only give a review when I am not pleased with an experience. This is not one of those times. If you have a problem, Riley will do his best to help solve it, I believe.
Holly Sullenger: Trek bicycle is truly customer oriented. Their products are top-shelf, and their staff members are knowledgeable and friendly. Great place to purchase bikes and bike gear, and to learn how to be a smart cyclist!
Robert Caputo: Had my old trek restored by Anthony came out like a new bike rides just as good when I first road it in college trek Cary my local bike shop
Mark Carter: This is the second E-bike I have purchased at this store in the last 2 years and could not be happier with the bike and the service at this store. Jamie did a great job directing us to the bike that was a perfect fit for what we wanted and needed.
Susanna Edwards: Steve and Jamie have been so helpful the two times I’ve come. When I said I was getting a bell for my girlfriend Steve told me about the Pride Ride in June and invited us to join :). Steve helped me understand the helmets and Jamie helped my girlfriend understand the bikes. They were both incredibly patient and helpful, and put my safety and requests above sales. This will be my bike shop for as long as I live in the Triangle!
Carmen Navarro: The best experience ever.

2. All Star Bike Shop - Cary

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· 157 reviews

1241 Kildaire Farm Rd, Cary, NC 27511

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All Star Bike Shop: what do users think?
Eggs Darts: Went in with a very specific parts request and they got me all squared away quickly and were real nice. Definitely appreciate the great service!
Tammy Cook: Very helpful and nice personnel
22booya: Friendly knowledge people, learn a few tips,excellent service.
Jonathan Lee: Caleb and the crew at this All Star is awesome. They handled my warranty with Specialized and fixed a few things that they found out of the norm. It rides like new. It’s amazing! I couldn’t be happier. Thanks Caleb!
Allison: I see that reviews are mixed here but personally we had a great experience - we needed a brake repair and the guys were friendly and turned the bike around super fast.
Clay Parker: I went in for a repair, the staff was very friendly and instead of trying to just charge me bc they could, they honored repairs as my bike was still within the 1 year warranty which i didn't know about. Chris also came outside to look at my wobbly bike rack. Great customer service.
Gina Vitale Gomperts: Amazing customer service; quick turn around time for repairs. From the moment you walk in the door you can tell a difference from other bike shops around.
Francisco D: They are really helpful
Ramon Levine: Bought my bicycle there. Excellent sales and service.
Jean Fitzpatrick: Stopped in to All Star Bike Shop the other day as I was heading out of Raleigh to travel to Florida with my bike on my car rack. The bike didn't seem secure and I wondered if I had put it on correctly. One of the young men took the time to come out to the parking lot and re-positioned and re-secured my bike for me and wouldn't take any $$ from me. VERY kind and VERY appreciated! True customer service! If I lived in Raleigh THIS would be the shop I would go to! Thank you!
Braulio Garcia: Two stars because it’s a bike shop and i like all LBS. If not it would get 1 for making me wear a mask. I’ll take my money elsewhere.
Gerald Roderick: Great service! 100% going back next week! My new favorite bike shop!
Martin Brossman: Great service. As you can imagine overwhelmed with business so if you need your bike repair you get on a waiting list right now and they contact you when to bring you then. They went over very clearly what it would take to repair my old bike and then I decided to get a new one. I gave them the price range but I was looking for and they set me up with the best bike I’ve ever owned my life. Update: Went back to get a rear rack and love it as well.
Diane Honkanen: These guys are awesome. Everyone super friendly and knowledgeable..if you need a bike please go there to purchase one.
Chris Maher: super friendly and eager to help
Josh Boyer: Could not align a disc brake. Mechanic at All Star fixed it in 2 minutes and gave me helpful tips. Cost to me: a request for repeat business. Will do.
L J: Owner has poor customer service. Not fair on prices or service with bicycles. They refused to service my Ibis Road bicycle because I wasn’t a local customer, on top of that I was planning a big ride through NC.You’re better off going to Dick’s Sporting Goods, their techs will gladly tune your bike without excuses.
John Lilley: I went in with a flat needing a tube and the staff showed me how to change it all myself, gave me a bunch of pointers, and charged me the minimum amount ALL while the shop was busy and they were attending to other customers. Great stuff. Best shop experience
Matt Friedrick: Great work, great guys, great overall experience. I dropped by to ask about having my son's brake line fixed. Even though it was obvious they had a number of other things going on they were able to get to it very promptly and at a price that I think honored their expertise and effort but was also very fair for me. At the end, they eyed the overall job and noticed something unrelated to the project I had asked them to work on, but that needed to be fixed for my son to be safe. They pointed it out, grabbed a few tools and went to work on it. I left feeling like my son will be much safer on his bike. On top of all of this, they were just really good guys and I enjoyed hearing more about their shop's history.
Marty: Great customer service! I will get all my bike needs from this location
Virgil Etabag: Awesome shop. I went there to buy some 30mm crank axle spacers, but One of the staff just give me some spare from the repair shop. Coz i have saved some bucks, i bought some other item instead...

3. REI Bike Shop - Cary

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· 5 reviews

1751 Walnut St, Cary, NC 27511

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REI Bike Shop: what do users think?
AdventureAttorney: We needed a bike tire fixed, and though it took time because the anniversary sale was busy, it was only $7 for a new tube and tape to fix the tire! Great deal!!!! And we gotta do some anniversary shopping on top of it all!
Gabriel Margraf: Good products and services, although very expensive.
Natalie Espino: Danny was super nice and helpful and looked at my bike that I’m going to use for college. He did a thorough check and I didn’t have to pay anything but he filled my tires and said everything’s good to go. He also gave me helpful advice about the gears and filling the tires.
David Ress: My rear hub went into free spin mode in the middle of a ride. I thought I might have to replace the whole wheel or otherwise have an expensive hub replacement procedure, but I took it up there to REI and am so glad I did. Jim was working and stopped what he was doing to immediately help me. He pulled the cassette off and said "I think we can service this". Within minutes he had freed a stuck tooth from the freehub, slapped it back together and everything worked. When I asked what I owed he said nothing. I practically begged him to let me pay because he had just saved me a lot of money and a lot of frustration if I had gone somewhere else. Way to go Jim and way to go REI.
I Rauf: Awesome customer service.
Xiaoqi Tang: I’m so glad I choose here for my bike. People here are super nice and helpful.
David Crouse: EXCELLENT CUSTOMER SERVICE in the bike shop! As a walk in on a busy Fri afternoon they removed and installed a new rear tire on our 1982 road bike paying attention to detail and doing the job in a timely and professional manner for a more than reasonable price!
Jerry Viviano: On a Saturday evening when every other bike shop was closed, I found REI open. I called them to see if they would have the obscure parts I would need to rebuild the front axle on my bike. I spoke to their bike technician, Joe. He said to come on down with the original parts and he would see if he could match them closely enough. I did, and he did find parts close enough to use on the job. These were cones and bearing balls of a particular diameter. He spent probably 20 minutes of his time finding just the right parts for me. And the total charge was only $7. I was quite pleased with the personalized service I was offered, the time he spent on my situation, and the very low price. Also, Joe was very pleasant to speak with.

4. Bicycle Chain - Cary/Apex - Apex

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· 185 reviews

1791 W Williams St, Apex, NC 27523

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Bicycle Chain - Cary/Apex: what do users think?
Bob Stafford: Steve was a wealth of knowledge as well as personable!!
Brian Leone: We've come here several times over the years, to buy my son a bike, my wife, and today one for me. These guys are pros and clearly have a love for the sport. They took so much time and attention today and each time I've been in to make sure that we get exactly what we want.I can't recommend this location enough!
Shannon Bolin: Can not say enough about how amazing Andrea was! I called her with a bike trailer issue and she was extremely helpful and had my bike fixed in 10 minutes. Will be using and recommending them in the future!
James Polka: Steve and the team was fantastic. Thanks again.
Anar Gurbanov: Instead of changing brake pads they suggest to me to change entire break system for $375
Christopher Scott: AMAZING SERVICE! They know bikes!!! I trust them with every bike we own!
Darrell Breeden: Found an EBike we wanted, tested it and purchased it. When putting it on the rack to leave, we noticed a huge chunk of paint was chipped off the rear below the seat. I went in to ask about it and apparently they knew it was there because the Specialized dealer had brought it up. So they knew about it, but didn't bother mentioning it and were happy to let me pay full price for the bike. They offered me some credit, and covered it with some lacquer but the unease is still there. I'd be careful. Felt like a used car tactic after leaving
Christina Meckstroth: My go-to and my favorite bike shop! The staff is always super friendly and helpful. They remember me each time I go in and have always completed my bike repairs efficiently and appropriately. They don’t try to up-sell me or try to sell me things I don’t need. 10/10, definitely recommend
Jake Gibson: Condescending, rude, unhelpful. These are the only words that come to mind when thinking of the Bicycle Chain.I've had 3 experiences here, and they are all terrible. I charted the first one up to a "fluke" incident, but it is evident after my last two that I am wrong.I called asking about a chain and got short, unfriendly responses. I reluctantly ordered the chain as this is a convenient location for me. I ordered in the morning (11am), and had a family member pick it up for me around 17:00 (5PM). They didn't have the order ready somehow, and didn't even know I had ordered. What's the point of ordering online if it's faster for me to get it myself?I then called the next day asking about service. I only wanted to get the chain put on, no adjustments, no tune-ups, nothing else. Looking at Youtube, putting on a new chain is a quick & easy process. I would have done it myself but I do not have the tools required to do so. I called and asked if I could get my bike back the same day. I stated I would drop it off when they opened, and it wouldn't matter if I picked it up right before they closed. I just wanted to know a time-frame for the bike. The answer I was met with was "I don't know." What a helpful answer! It seemed like they would rather not install the chain I just bought from them, and instead work on tune-ups as that reels in more money.The final experience I had was when I went looking for a helmet. The guy helping me had the personality of a saltine. He showed no emotion, didn't help, and answered every question with a one-word response. They made me feel like an idiot for not being a bicycling helmet expert.My final point is their prices. I am a huge fan of supporting local business over large chains. Having a great local shop is awesome, but their prices are a big rip-off. $140 for a tune-up? Holy shoot. For that price I can buy all of the tools and a stand myself.My family members have had similar experiences over the years. I will not bring my business here, and will recommend people NOT to go here.Save your time and spend your hard-earned money elsewhere.
jason whitehurst: Very helpful and patient with sizing a bike for my son. This was the 4th bike we've bought from them and will be where we go to get the next!
PJ Enter-: Solid shop with friendly folks who do good work. It's the best option for cyclists in Holly Springs and Apex as this shop comes through on their promises.
danielle barry-gass: Went in to purchase a bike for my son. He had already picked it out online, so I pretty much knew what I was looking for going in. Happy they had the bike and it was ready to go. Service was ok but not anything special- a lot of one word answers to questions and no pleasantness. I didn't really feel very welcome or that my business appreciated.
Sushant Patil: Very friendly and knowledgeable staff.
Christopher Svec: I bought 2 new bikes and a trunk rack here. Mike and Jonah were very helpful. The bikes were setup well when we picked them up, and Jonah was happy to make a few adjustments to tweak one bike a bit as well. He also helped me figure out how to use the trunk rack.I will happily go back for any other bike needs.
Allen Scott: Needed same day repair, brought it over here, Steve got me in and out at a VERY REASONABLE Price. Will return!
Michele Harris: What a Great Place. Fast, Friendly Service and Reasonably Priced. Rare in this Fast Paced World.
David Ingham: I went here several years ago to look for a bike for my wife's birthday and I was ignored. Not because they were busy - just ignored. I left and bought a bike elsewhere. At the time I wrote this off to a fluke bad experience and did not review.Now, I visited again looking to buy a bike for myself. Once again ignored. They even helped other people that came in after us and never even came to help us out despite saying they would. I don't know what it could be, but somehow they decided we did not deserve any attention. So, we spent our money elsewhere. Never will I visit them again.
Andrew Jabbour: I walked into this place last week hoping to buy 2 beach cruisers for myself and my fiancee. They asked me to wear a mask which I don't carry around since Apex doesn't have a mask mandate, as well as most other places in the state, so I kindly told them I didn't have one and left. They just lost another $1K - $1.5K sale due to this outdated rule that hasn't been required in Apex for a while. Pretty sure this is the only private business in the county requiring this and losing thousands of dollars in the process.
Chris Mayes: They had the bike I wanted, I went in for a short test spin, and came out 20-30 minutes later with my newest bike. It gravels well!! Thanks.
Greg D: I used to buy bikes, parts and service here. Now they have a mask wearing mandate. I’m buying bike gear elsewhere.
Nemura: I just walked in into the store to make a $800 bike for me and $300 bike for my son ++ accessories. The store was empty and only one attendance by himself weaning a mask. He asked me to were the mask and I asked him if he is willing to lost $1500 in business for the mask. The quoted the DCD guidelines like a robot. If the masks are the answers why the states and cities with the highest have the highest cases? In conclusion: I drove 30 min to buy two bikes and I have this medical expert telling to wear mask and quoting DCD to me without knowing I'm a phycian and the masks are unless. I came from a social country not to be treated like that. This is The United States of America not Cuba, I will take my business elsewhere.

5. Tapped Out Cycles - Cary

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· 174 reviews

3300 Ten-Ten Rd, Cary, NC 27518

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Tapped Out Cycles: what do users think?
A Google User: Over priced and doesn't work on older bikes
Leon Erikson: I was glad to find someone local willing to look at the high idle problem with my Triumph Thunderbird Storm. Jeb fixed it and it's been idling nice and low since. Highly recommended for motorcycle service.Service:Engine repair
Chris Melochick: Hands down the best motorcycle shop in the area. Unbeatable prices and honest service.
Sarah Kincaid: My favorite new place!
Amelia: So professional and wonderful bike selections!
Corey Cradle: Danielle and the crew are the best. Although I've ridden a regular bike since I was four or so, I don't know a lot about serious maintenance (especially on an eBike). Service is great and they are so patient with my silly questions. I couldn't recommend more. Thanks guys!
Paula Bushey: Helpful. Knowledgeable. Great service.
Esther Lumsdon: They are great! They worked on my ELF bicycle and let it stay in the shop overnight. That's a discontinued e-bike that is a rather large trike. Diagnosed the problem with my front disc brakes, and discovered a problem to fix with rear disc brake.
Alexander Oliver: Jeb has worked on my motorcycle multiple times. Always does great work and is a personable guy. Great shop, friendly staff, and a relaxed atmosphere. Highly recommend this shop for your bike needs.
desi oye: Very good service. Knowledgeable staff.
Connor Nesbitt: Top notch motorcycle work. Jeb is very professional and knowledgeable. Customer service is always a 10/10. This is one of the few independent motorcycle shops in the area and it does not disappoint. Been having all my bike work done here for the past 9 years.
Johnny James: Love the new shop. Best mechanics and prices in NC. Jeb is going appointment only now and I'll still be coming here for the best service around.
Remey Martian: The staff is very helpful and knowable and friendly would recommend
Erick Molina: Great place
Fabian Pizzo: Service:Electrical repairPositive:Professionalism,Punctuality,Quality,Value
Bryan Henney: Friendly, knowledgeable staff, cool retail space, and quality products at reasonable prices. Would definitely recommend them, even if you're just stopping by for a cup of coffee.
Erick Haro: I'm pretty spoiled when it comes to coffee cause my wife makes the best coffee ever. But I came here to check them out and it was really good. Their mocha was amazing.. and I also saw the prices for some of their gear and it's really not bad I'll definitely recommend this place for coffee and motorcycle services 👌
ME H: Super good coffee and super cool shop!!!
andrew harms: Great facility and service. I will be bringing my motorcycle back here for any future needs.
Rob Prewitt: Great place to have your bike serviced. They even have an espresso bar if you just want to drop in for a coffee.
Rick Wilson: Great service at a great price. Friendly staff. I would not take my bike anywhere else .

6. The Cycle Surgeon - Cary

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· 114 reviews

1256 NW Maynard Rd, Cary, NC 27513

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The Cycle Surgeon: what do users think?
David Ridley: Only mechanic/bike shop I trust to work on my bikes in the triangle. Most of the triangle knows this as well which causes wait times to be outrageous, but a good thing is worth waiting for. I'd pay a monthly membership to have a reserved time slot/day each month for maintenance repairs if needed!
D C: Above and Beyond are the best ways to describe the outstanding service I received at the Cycle Surgeon's shop. In addition to being very responsive, knowledgeable and friendly, Matt did a fantastic job on two of my bikes. Although I like to wrench on my own bikes, this was my first full suspension and I thought it would be good to have a mechanic install a new fork and dropper post. While he was doing the work he discovered a few items that had been neglected by the shop who previously built my new bike. These items affect both safety and the longevity of the bike (and me!). I am really grateful for his outstanding work and that he had my back. No question he is a bike surgeon and an elite one at that.
Martin White: Great surgeon.
Zackary Sipper: Matt and Deb are great. Very responsive to email and answered all my questions. Matt does great work! They realized they charged me for something that ended up not being done and refunded me and sent an email explaining what the refund was for. I wouldn't have known the difference if they hadn't caught it themselves. Very honest and caring folks.
Gary Desselle: Great shop, honest and knowledgeable owner.
Matt Kenney: Matt is an absolute bike mechanic magician. Best in town!
Ray Bowles: Privately owned and operated by the owner/tech. Always friendly and helpful.
Mike Stellpflug: Wow, they really know their stuff, and are decent human beings. Depending on what you need, probably worth the wait.
Jackie Miller: Phenomenal attention to detail, never misses anything. Matt thinks ahead and helps take care of upgrades before they have to happen.I highly recommend Matt for both his professionalism and his knowledge.
Brandon Barmore: Best cycle shop in the triangle.
Aaron Benson: I love this shop. Matt and his wife and family are lovely. They helped me build a custom yeti a few years ago and I’ve enjoyed the ownership experience for the last few years. I have Matt service my bike exclusively.
Jason Price: Thanks for taking care of your customers and enjoy the new PC!
jimmy hillhouse: Couldn't get rid of me quick enough. Not interested in anything I had to say. Pointed me to the business across the street.
Kevin Hassell: Matt was super helpful. He was able to fix my creaking and got my bike back on the road quickly for a fair price. He even spent 20 minutes discussing chain lubes. He's willing to go the extra mile to make sure his customers are satisfied.
Ben Holladay: Matt is the best true bike mechanic in the area. Did an amazing job on my custom need bike build. Has a great selection of hard to find items. Will be back for future builds and needs.
Daniel Lamb: Matt is awesome! Very experienced and very consistent. Every time I leave my bike feels fantastic. There is literally nothing bad I can say. He excels at servicing and bike fitment. He is also a bike dealer and can order most parts if they don't carry them in stock.
Eric Hontz: Matt did a fantastic job overhauling my Chris King hub. He was easy to communicate with over email to schedule the drop off and pickup.
Vadim Kuhay: As a small business ourselves we value other small businesses. But being so we also judge more strictly - the business must make our community a better place, no two ways about that.Matt, the owner, certainly is that gem of community that makes it better! With all the greenways around bicycle shops prop up like mushrooms, and we've certainly been to all - just to know that you only need one that cares and knows his stuff and customers.Next time you need a bike or any bike service - check Matt out first - I bet he won't disappoint!Remember, as a small business he can get busy, so the best thing to do is to come the first time, say "Hi", and then just text him. It's that personal, professional and cool 😎👍.While you are at it, making friends, please say "Hi" to Porter for us, the dog and "Employee of the month" 😜I also think that Matt doesn't charge enough. We care much more about him sticking around forever than a dollar saved here and there. Biking is a way of life for us.We recommend a tip jar, for Porter 😜
Derrick Evans: I have been taking our bikes to Matt at Cycle Surgeon for years. It's great to know that he is the one working on your bike because you know that he knows what he is doing. His prices are always fair, and he's upfront about time when you make your appointment. Today, he replaced a tube on my son's bike, but he always gave us some great advice on what to look for when we purchase his next bike because he has grown. (He also has a super cool dog in the store.)
ted buckner: Matt has earned a reputation as the go-to person for bike repair and maintenance. He is present at all of the main cycling events in the area. Since everyone goes here for the best bike service, the work is all queued up, so do not expect immediate service.
Jack Cutler: Great. I was visiting from NY state and needed a tire fixed. The Cycle Surgeon fixed it the same day. He was very friendly and gave me advice where to ride in the area. If I lived in Cary NC, he would be my bicycle mechanic!

7. REI - Cary

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· 531 reviews

1751 Walnut St, Cary, NC 27511, United States

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REI: what do users think?
Colorado Lions: I recently purchased a Yakima cargo box from REI Cary. Mark (from the bikes department) was extremely helpful with providing guidance on the install of my new equipment. I felt more confident driving down the road, and I'm thankful for his help. Will certainly be back to shop in the near future!
Ali Baba: Much bigger store than the North Hill location. Upon entering we were greeted and directed to the section we needed. At the shoes side had an associate who helped us navigate through the different types of jogging and running shoes. Only thing was that they did not carry Merrel running g shoes which is available online.
Rusty Shackelford: On a recent visit I found REI was still outstanding! They were having an anniversary sale and the place was packed! Even with it being a mad house the staff did not rush me when I had a question and were complete and very nice during the process. I also found some great deals in the used/bargain area which turned out great! It's always a highlight of my day when I am able to get to REI!
Rosalind Ellwood: Went to Cary NC REI several times during extremely busy 10 days of sale. Very impressed at how everyone & everything flowed so smoothly despite the chaotic crowds. Meredith & her register team professionally & calmly slogging through their long lines.All the floor team were engaging, helpful & happy to do whatever they could despite the strenuous hours & crowds. This store always has a Karma about it that one doesn’t realize is different from most stores including other REI locations.It’s because of Jim Bennet & other management’s philosophy & dedication. It makes one happy to support them by purchasing there.Cary store rocks!
Daniel Holleman: Went in to purchase a jacket and after wedding in an extremely long line was told I was not even able to purchase the jacket and unless I purchased their membership
April Williams: We have regularly shopped at this REI. We always find the staff helpful. Checkout is usually pretty fast. We have found some good items in their clearance section located at the front of the store. There are often clearance shoes in the shoe department too. They have bathrooms near the bike department. Their parking lot is paved and shared with other stores. We have never had a problem finding a parking space.
AdventureAttorney: Went into REI to fix a bike tire, and it was their anniversary sale. Made out with some great deals and new Rainbow flip flops for cheap!
Diane DeBruine: I went to REI looking for new shoes. I live 1 hour and 10 minutes from the closest REI. So a 2 hour 20 minute trip for new shoes. The return policy is amazing which is why I choose to shop at REI. I found a shoe that I liked but the top of one shoe and the laces were dirty. I take good care of my shoes and when I buy them new I don't like for them to be dirty. When I told the sales women they were dirty she said it was no big deal. That the shoes were fine. But if I'm going to spend $200 on shoes I'd like for them to be clean. She didn't offer to get me a different clean pair in the same size. Poor customer service at the Cary REI.
Michael: Shopped for footwear …salesperson more interested in her cellphone than customer service …went to Durham store where I had the opposite experience…very helpful employees there …highly recommend the extra few miles to the Durham REI !!
Bill Snodgrass: My wife, my daughter and I all bought things. And had I practiced less restraint I would have bought more. Mary waited on me and was fabulous. upon learning that my wife and daughter were hiking Mt. Leconte she was full of information.
Ethan Aliff: Excellent customer service and great products for outdoor activities!
Michael Carter: Wonderful place to shop ! LOTS to choose from , and customer service is friendly, knowledgeable, helpful , and patient ! The manager of this store seems to be really good at choosing the staff .
Brittany Graham: Went in this to get fitted for and purchase new hiking boots. Despite the store being relatively empty, it seems that the employees would rather talk amongst themselves than help a customer who is patiently waiting. I left without getting any sort of service. They will not get my business.
Say: Great selection of outdoor stuffs! Staffs are friendly and helpful! Bathroom in good.
vanessa koliadko: It was suggested that I take my son to REI to be properly fitted for his hiking backpack. I would like to say that we had a very awesome experience. He and I have never done anything like this before and Mark and Shannon were both phenomenal with making sure we understood everything we needed to know about our packs and the proper fitment. One of our bags was brand new and the other was donated to us. The donated one ended up having dry rotted sinch straps and we discussed the need to have those replaced. I also asked Shannon if there were any packs she would recommend for myself and she lead me to one that fit me very well and best of all it was on sale. I highly recommend these folks if you need any information on backpacking. A+ from me.
Rebecca Hunt: I wandered into REI looking for a backpack. I had looked at all the other usual stores and was disappointed. REI had just what I was looking for. I was very excited. REI is the perfect store for everything you need for outdoor activities. REI has everything you need, from hiking and camping to any outdoor activity. Clothing to cooking and everything in between. The associates are friendly and helpful. You should wander in and check out their merchandise! I am sure you will find items that you need at a great price! Enjoy your shopping trip in REI.
John Glass: First time here, was surprised to find at checkout the item we wanted was “members only”. Would be nice to have signs or something for that with the item. Shout out to Ali who was very helpful, completely the opposite of Melissa who refused to even look in our “non member” direction. Melissa, next time try telling new shoppers about the program instead of just yelling across the checkout to your peer that we can’t buy it.
Joshua Chory: Not a great selection of gloves for adults at any of the locations
Amy M.C.: Love REI!
Earl Struble: Place looked picked through, long lines but the service staff was super friendly and moved you quickly.
John Cawthorne: REI…really excellent inventory. We are always impressed with offering, prices and service. Win!

8. Oak City Cycling - Raleigh

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· 184 reviews

707 N Person St, Raleigh, NC 27604

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9. Apex Bike Shop - Apex

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· 75 reviews

924 Center St, Apex, NC 27502

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10. All-Star Bike Shops - Raleigh

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· 92 reviews

1218 Ridge Rd, Raleigh, NC 27607

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11. DICK'S Sporting Goods - Cary

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· 316 reviews

401 Crossroads Blvd, Cary, NC 27518, United States

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12. Cycle Logic - Raleigh

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· 119 reviews

1211 Hillsborough St, Raleigh, NC 27603

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13. Bicycle Chain - Raleigh - Raleigh

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· 160 reviews

9000 Glenwood Ave, Raleigh, NC 27617

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14. Frank's Cyclery - Raleigh

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· 16 reviews

9113 Leesville Rd Suite 106, Raleigh, NC 27613

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15. Torrenti Cycles, Inc. - Fuquay-Varina

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· 100 reviews

1311 N Main St, Fuquay-Varina, NC 27526

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16. Pedego Electric Bikes Triangle - Durham

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· 129 reviews

8200 Renaissance Pkwy Suite #1005, Durham, NC 27713

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17. All Star Bike Shops - Raleigh

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· 86 reviews

5003 Falls of Neuse Rd B, Raleigh, NC 27609

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18. The Complex Store - Holly Springs

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· 5 reviews

171 Tradition Trail #302, Holly Springs, NC 27540

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