Best Housing Complex Cary Near Me

Abhishek Sinha: We, Abhishek Sinha & Urmi Chowdhury, residents of High House, Cary would like to express our sincere gratitude to Alexis Ausborn, Community Manager, High House, Cary for her excellent support and guidance she has provided to us. We can never truly express how grateful we are. We commend her promptness and care in handling our case patiently and bringing it to closure. She is a true professional, with superlative skills. Wishing her the very best in life.

P C: Stay Away for this place. When I first moved year ago it was great I had no problem and no complaints. I downsized, move to another apartment in the complex and it had been a nightmare. Maintenance is wonderful. Tinel has always been polite and helpful but he can do but so much! In the last four or five years we have changed ownership over two or three times and everything has gone downhill. I have water stains in my bathroom ceiling and im told its safe but im not so certain about that. I go regularly to my doctor to make i am healthy. The trash dumpter breaks regularly and most of the time the is trash built up around it. I know this can't be sanitary. With this new management, my rent has increased $600 with the last year. I have roaches, windows that leak when it rains, cracks in the ceiling and gnats in the summer. Some of my neighbors are loud and don't follow rules. I have tried to complain but nothing comes of it! I am miserable. I'm currently looking for another place to stay. It's a shame because I love the location. Smh... Don't enter a contract with this facility. It is old and not well kept.

Ujjwala Musale: one positive side - support staff has improved a lot and helping to run community. Office looks helpful but dont have any authority.Lets talk more " If you want to be surprised with rate hike every now and than... you are welcome here"5 months back we were paying 1470 - we were offered 1670 (but we choose 5 months lease assuming they will fix it in next iteration) Surprisingly we got new rate of 1850 wow.. that almost $400 within 5 months.Even new leases were cheaper than ours for 2Bed. I can see it online.Renewal specialists live in some ghost city no coordination ... no negotiations, no phone number and you agree to their terms or leave.Believe me moving is hard - take decision wisely.

Muskan Md: The staff are very rude and everything in the appartment are broken. shelf doors to appliances every thing is a disaster. They make up so it looks fine later to place work orders .The rent is too high and once u sign the lease u are stuck here till it end. They don’t care!

Taylor Gay: Really nice tour and they answered all questions

No Thank you: The pool hasn’t been open all summer. The hottest summer in the record of summer temperatures and the pool still isn’t open. The leasing office is rude and not communicating. The complex could at the very least offer passes to community pools near by considering this is a part of the luxury amenities they advertise to get you to sign the lease. Pathetic staffing and pathetic excuses.Replying to peoples online anonymous reviews saying they are not lease holders is also very unprofessional. My name is not listed on here so what exactly are you cross referencing?Not to mention there are piles of trash and small kitchen appliances scattered across the parking lot. Unsightly.

Carl Napier: We had such a great experience with the leasing consultant Jasmine. She was very friendly, efficient and was quick to provide information. With her positive personality, she made us feel relieved during this stressful process of finding a home. Thank you for a great experience!

Bob Crenshaw: Unprofessional, unresponsive, tackyI’ve had multiple issues with the office that haven’t been resolved, but they keep closing my tickets without responding to me in any way.I’m disgusted at the lack of cleanliness and lack of professionalism here

Marcilla Demry: Just toured and applied here, and the location is nice, the property is beautiful, the rates are affordable but most importantly, the people working in the leasing office are so helpful and kind. Gary is great, thank you for making the application process and tour seamless and easy!

Wayne Byarlay: *** 2022 UPDATE: Drove by the place again. Checked out the garbage situation only. Didn't see a giant pile in front of the dumpster but there was still ONE single giant dumpster for the entire complex. still detected a malodorous presence so I stopped to grab some pics. I was not able to get pics of the playground or living area, just the dumpster area. Still a mess mostly. Health hazard. That is all for the 2022 update. See new pics below. ***Lived there for 3 years from 2014 to 2017. It has changed management 3x since then. I will say that it's family friendly and the pool is nice, and it was affordable and pretty safe. However, don't expect high quality. The maintenance staff are friendly and do their best; but maintenance is done at bare minimum. For instance, our fridge had the worst holes in it that actually allowed air to constantly escape it; they replaced it with another, older, smaller fridge that was worse. I asked for a new one, but was denied. I noticed tons of horrible mold in the HVAC distiller, they said it was ok and just replaced the filter. The staff are friendly enough; but realize they are powerless to get the corporation LCOR to do any type of substantial improvements. Maintenance staff are underpaid, overworked, and undermanned. I told the office I did not want recycled tire-style "mulch" in the playground, they put it there anyway. Expect your kids to come away with rubber dust all over their hands (The sun chemically breaks down this rubber to a fine powder over time). Expect no speed bumps to ever be installed, to discourage the 25+ MPH bozos zooming through a PRIVATE PARKING LOT with kids crossing. OH AND THE GARBAGE SITUATION.. Jesus, they have ONE DUMPSTER for FIFTEEN BUILDINGS and people don't seem to know they need to throw their trash in the damn door, or they're too lazy to do so; the button breaks half the time so you end up with a mountain of garbage by the dumpster.We miss our friends there, but there is serious room for improvement. So, all in all... Good location, Low-ish rent; mostly safe; nice pool and grills; most people are friendly; but bad maintenance and the dumpster/garbage problem was serious (At least last year when I lived there.

anna gerratana: I love the location, the staff, everyone is so helpful and kind. It’s a place I called home when I moved from my home country.

Danielle Jones: I normally don't do reviews but felt really compelled to write this one. First I want to say the apartments and community are gorgeous! The neighborhood is what really attracted us to check them out as well. Our leasing consultant Jasmine is the sweetest and super helpful. I love visiting complex with knowledgeable staff and she really knew her stuff! We were completely set on signing a lease but ultimately decided to sign with a community we visited that same day that was more in our budget. Otherwise I would definitely recommend and suggest getting a tour with Jasmine.

Ann D Grace: Good neighborhood...just be extra vigilant with residents not picking up their pet waste please.I leave you the photos of the place.

Asia Law: You hear this all the time, but I mean this will full sincerity - I WISH I could leave higher than a 5-star review!! I have been looking for apartments for ever since I relocated to NC, and I have never received the kind of outstanding and positively-intense service than I have with the folks at the High House leasing office. The application and information process was the smoothest I have ever experienced; I didn't feel like my money was being taken without my questions being answered. I specifically want to give my highest praise to Jasmine and Kristan who helped me today. Jasmine assisted my home-hunting from beginning to end, from the phone call to the office to the in-person tour and application process. She went above and beyond to answer every questions I have in honesty and sincerity, and if she didn't have an answer, she immediately went to find me the resources to get that answer. I felt so welcomed and appreciated as a PERSON, not just a potential "customer". Kristan, the property manager, ended up assisting with my application process and I have never seen someone in apartment management go above and beyond ON THE SPOT to assist someone. Other places will do the "brush you off and get back to you at their convenience" way. Not Kristan and the other wonderful office staff, they seemed to genuinely want to provide a right-now solution and that was incredible. I have never been more excited to move into a development because of the community! High House is definitely worth pursuing, even if it's just to call and get some information!

kristan artis: Beautiful, and well kept company. I love the location and the lake in the middle of the property. Highly recommend!

Nazmul Bhuiyan: This place is perfect for living in Cary. I stayed here little more than 2 months. Office staffs are awesome. Kayla is leasing manager and very helpful. I had couple of issues, but they resolved those very quickly. Everything is in walking distance like H-mart, Mr. tire, daycares etc. Best school district in Cary.

Sajib Dutta: This place is just awesome. Its been a month here, so far we had fabulous experience. The staffs are so friendly and helpful. Special thanks to Shannon and Crystal at the office. I have mainly dealt with them, but others are also very good. They helped me to setup all my leasing even when I was not here, just had email communications. They kept the room in a great condition. I just came and moved in 5 mins.The location of this place is a great advantage, everything is very nearby and within walking distance. School district is also excellent. With so many kids playing at play area and tennis court, makes this place a lively one.

Jennifer Sheppard: The location of this community is great!The maintenance staff goes out of their to make sure everything is running smoothly!The front office staff is always very friendly and courteous.It's a very quiet community and a good place to live.

Savannah Myers: Great customer service from the second I walked on the property. Hannah and Shannon are both wonderful leasing agents and have catered to my every need/question without hesitation. I am so excited to move into this community!

Abbey Gallant: I toured with Hannah and I had a great experience! She answered all of my questions and got me really excited about the apartment.

Anna B: Pool damaged during winter storm in December, never repaired and IS CLOSED AS OF NOW 5/31/2023 🤔🤔🤔

Conor Patrick: From my tour led by Dana to everything Dennis has done to help me and all of the questions he’s graciously answered, it’s been a fantastic experience and I can’t wait to move in.

Aneesah Karim: The leasing agent took me on a well informed tour and let me know of the specials going on. Although I choose not to take advantage of the special, my co applicant and I are still considering applying. The community is super friendly and the unit I toured was very nice and accommodating.

Bryant Whitley: I've lived here for almost 2years. Don't really have much to complain about other than noisy neighbor with a yelling kid occasionally. Maintenance is nice, Office staff is great, everything is close by too. I don't like the valet trash system but that's not a deal breaker for me. Audubon keeps you updated on apartment walkthroughs and stuff happening in the area (emails and letters). Hospital and road traffic nearby can get a bit rowdy sometimes but def easy to block out. Rates are high because it's Cary, so not sure why people complain about the rates. It's a nice area!

Sudheer Hegde: We are here in this community from 2019, Management n Maintenance team is "On time Everytime". We recently had water leak from our water heater and management got it fixed within a day of creating ticket, they kept me updated throughout while fixing it since I was in office. Also other best thing about this community is - it's connected to lake, after office go for walk - stress buster😊, we also have a gym. Walmart, Harris teeter, Whole foods, Primary care, Pediatrician n lot of other stores are within walkable distance. Community also has lot of trees = lot of birds n squirrels to our bird feeder 😄

Catherine Craven: Rent is way too high. Very dangerous entrance to property— witnessed two pretty bad accidents of residents trying to inch their way out onto Kildaire. Have had a couple of maintenance issues, but fixed quite quickly. Currently, water in my washing machine smells really bad – – have a maintenance order in for that. Was not treated very respectfully when I went to the front office with a concern. But, front office staff seems a bit stressed — I’ve been there. I was told this was a non-smoking residence, not true. There are people that smoke in apt.above me – – the smoke comes through my vents. Other than these things, it’s a lovely place to reside for a while.

Jhonelle Guion: I loved touring the property. The manager was very friendly and informative about the community and the surrounding area. The property was also beautiful.

Jennifer Sliva: Dennis was wonderful. He was very thorough, super friendly, and answered every question I had. Wonderful experience and currently at the top of my list.

J.R: Love it here!! Dennis and Regina are the best !! Thank you for all your hard work!! And professionalism!!!

Phillip Barlett: Service is prompt and efficient

Giovanni Lignarolo: Amazing service.Great ambience.Very quiet. People are do friendly. And the maintenance is very well kept. Very quick response!

Meri Nociti: Maintenance staff is very nice and punctual.

Christopher Bembry: WOW. What a pool party!Dennis and Regina really know how to have a party.The food was great, The drinks were awsome, and the Music was the bomb. Dennis and Regina are truly the best property managers ever. With Dennis and Regina as property managers, I will be here another 10 years.

Dana Wheless: Awesome place to call home! The staff here go above and beyond all expectations.Near major highways and shopping.Can't say enough about living here.

Kathy Quimbach: I toured this property, had an appointment and was given the bums rush treatment through the whole tour. Couldn’t of been rushed more barely could ask any questions and very vague information when showing me the apartment. The property is lovely has a lovely setting the apartment I was interested in wasn’t available for viewing which I understood but she didn’t elaborate on what the differences were with what I looked at and what was going to be the unit available for me . Very unprofessional customer service !!!!!!

Am The Man: Friendly staffBut location and quality of apartments suggest that pricing is too high. If the pricing was lower i would jump for it

Kuba Nowak: Moldy apartments with cheap finishes and slow responding maintenance crew, that won't fix most of the issues in proper way. The landscaping around my apartment building wasn't up kept regularly resulting in muddy overgrown lawn and bushes. Avoid! Especially after they raised the price of rent without any significant or meaningful upgrades.

Edward Shearin: It's a great place to live with wonderful people. A lot of good restaurants nearby.

Manuel Coye: The staff was knowledgeable and friendly, but what I'm complaining about is the quickness at which they came back with a negative result on my application, I wanted to be walked through it to make sure that all information would be complete, but that wasn't the case. I was left to my own devices and I might have messed up some entry for my application to be rejected. Nevertheless the complex is very nice apartments are adequate for the unnecessarily bloated rental market here in Raleigh area.These apartments would command at least $890 a month at best and not the price they're asking for of $1218That being said I'm sorry but you guys need to do better

Jordan Mohr: Very hospitable staff and wonderfulLocation to greater Raleigh area!

Sophie Chance: OK, I love my apartment because it has great light, high ceilings, and a great maintenance staff! However, the management that I have had to deal with in trying to sign a lease, renew a lease, or change roommates is completely unacceptable. I’ve spent over 48 hrs of my own time on the phone and in the office trying to get the office to follow through and fix problems.

Grace Chaffee: Don’t live here. They do not care about the residents one bit. We lived there for 9 years and it’s gone down hill so bad. Don’t let them fool you with them updating them you will still have issues all the time. Don’t waste your money living there

javier Gibson: Alyssa Sanchez is very helpful when I come to the office.

Lizz Rodriguez: I have been living in Gregory North for at least 5 years now. I have always hated going to the office it was never a good experience. Today I had to ask a few questions and when I walked in I was greeted by a friendly lady named Alyssa when before they would just stare at you and even though she was helping me she still acknowledged the new people walking in when others would have just let them stand there. I came with a list and she made me feel heard and gave me all the information I needed. She was super helpful and to be honest the best thing that Gregory could have done is make her management cause things are actually getting done and not only that in a friendly way where someone tries to understand you. Thank you Alyssa for everything you do.

Anthony jenkins: I have never more like living here Taylor has made a great emotion to me never wanting to leave district manager

Allison Renwick: DO NOT MOVE HEREThis community has 4 pools neither one of them are open residents go to the next apartment complex to go swimming at The Perserve valet trash never comes the apartments are roach infested the South office always closed they never answer the phone I repeat DO NOT MOVE HERE

Michelle Marshall: Lovely view of overflowing trash. Broken mailboxes, oh and the birds have made a nest inside. Valet trash does not pickup trash most of the time and you pay for the service 😒

Michelle Sinnott: We have lived at the Gregory coming up to 3yrs. We love it here. Maintenance requests are handled fast and the staff is always great. Kory is exceptional.

Jack Lindt: The leasing agent and management folks I worked with were all extremely helpful during the entire process, as well as very knowledgeable and professional.

Crystal Rouse: Worst place I have ever stayed in. I lived there for 3 yrs total. At about 2 yrs, I had a mice problem. They came to "bait" my apartment, yet they never came inside. After a month, they finally came but didn't handle the situation fully. So I bought mice poison and dealt with it.Then at about 2.5 yrs in, I had ROACHES!!! Took a month before anyone came to assess to situation. Then they gave me a run around. Even took off of work to make sure I was there for pest control. They hadn't put in a ticket for a full clean out. Finally they came to spray the kitchen after I had to pack it up fully. Saw a few here and there but wasn't as bad. Just to note, I sprayed my own poison.Now I've moved out and I was to return my keys on a company holiday (that noone informed me of). Went first thing the next morning and they have taken money out for a day of rent and trash. Trying to call and talk to anyone is impossible. So I've stopped by every 2 weeks and still is getting the runaround.I would NEVER recommend this place to lice at, EVER!!!Not to mention the pools stayed closed more than they did open. What's the point of having and paying for the amenities if they aren't going to be available.?

Michelle Walker: Toured this property in my search for an apartment. The office staff were polite, patient, friendly, and informative. The property has nice floor plans for anyone’s needs.

maytham ghanim: Sarah Was nice and patience, she showed me more than 3 apartments models, she kept explaining all the details with professional way.Sara has great customer service skillsThank you Sarah

shonna brown: Horrible! I applied at this property and paid the 250 fee and have not hear back from anyone! I have called and email ,multiple times, to only not hear back from anyone!

Christian Galeas: Tried to get into oneof the apartments and of course the girl that was doing the work for me never listened to what we wanted. Was always looking to offer the most expensive apt. Lock of communication and to make the story short I had to cancel de move in. I thought that was it but after a month I got the $200 refund and well not surprised the bank said the check had no funds. It is really hard to see how to make a complaint regarding that. No number. You call the office and they're never answer as always.

Vincent Careri: Update 01.10.2023:Had yet another Great experience with Miss Toni Mgr and Miss Brooke, regional. The ledger was massively screwed up due to Conservice's consistent stupidity. However, not to worry as the "A-Team", see above, was there to patiently unravel the nest of Conservice's made-up charges. Yes, Conservice fabricates hundreds of dollars of charges when they are not able to read the meter. Miss Toni was calm, cool, collected, knowledgeable, great fun, and as always, very professional. She gathered up my facts. Then she turned to her computer and started playing that thing like a grand piano. When done the ledger looked like a symphony. Lol***Been here 6 years. Office staff changes but always professional, polite, knowledgeable, and nice people. Grounds are kept clean and neat. Maintenance does a great job. The prices are getting into the range where owning a house might be considered.

Idan Silverstein: It was a simple process and she was very informative

sâmera novaes: Well I would like to talk about this condo. I am living the worst days of my life in this apartment all my things have been infected by cockroaches. I have a 2 year old baby and I'm living a NIGHTMARE. I beg for help to the office and nobody does absolutely nothing. My contract expired in 3 months, I'm asking for my contract to be canceled and nobody does anything.

Gustavo Zambrano: Es el peor lugar para vivir, el mantenimiento es de lo mas malo q he visto en mi vida, nunca atienden los reclamos, y si van a los meses dejan sin terminar,son de lo peor, esos commentaries de 5 estrellas deben de ser de ellos mismos, por de verdad no merecen ni 1 Estrella, no los recomiendo busquen otro lugar

Jason Champagne: Good luck getting maintenance to actually fix anything and management won’t either always excuses if you can get a hold of anyone. Blaming COVID before COVID was a thing. It took a year to fix balcony on third floor that was unsafe had to call corporate. My sliding door work order has been opened and closed for three years(won’t shut properly and when it rains it soaks my carpet). Cockroaches everywhere they continuously close that work order and never even tried to exterminate. Took two years of work orders to try to get rid of rodents in attic, still hasn’t been resolved. Emergency work order good luck not even a call back it’s been going on week two still nothing. Avoid seriously!

Destiny Wilson: The apartments are really nice and we love the location.