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1. Budget Car Rental - 3rd Ward
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· 59 reviews
222 E 3rd St, Charlotte, NC 28202
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Ashley Wix: Veronica showed incredible customer service that went above and beyond our expectations. Thank you for making our car rental adventure an enjoyable one :)
Li Zheng: I made a reservation almost two months before.But they didn't give me a car when I went there.They said no car available.They did nothing! Bad service!
Lady D: I absolutely love the customer service!!! Veronica definitely has a great team!!!
Abbey Mullet: Both times I've rented here, they have charged me an upcharge because they don't have the car I requsted. Both times I have requested a compact SUV and they gave me a standard SUV and then charged me an additional 10$ per day. I shouldn't be paying extra because they don't have the car I originally paid for. Also this past time they charged me a gas fee even though I brought the car back with the same amount of gas it had in it when I received it (half full).
Dave Pierce: There should be an option for no stars because I got no car. I booked a car a week in advance, did online check in the day before, and was greeted with a voicemail when my flight landed the morning of my reservation that no cars were available. I was told to call the main reservation desk, who informed me there were no cars in the entire state of North Carolina. I had to get an Uber to my destination that was 90 minutes away. Interestingly, a round trip Uber was cheaper (including a hefty driver tip) than my reservation, so I ended up saving money. I look forward to never renting from Budget again and moving to ride share services that actually provide a service.
Peter Gehres: Booked online for a rental car. When I arrived I was told they didn't have any cars. They refused my refund and told me good luck finding something to drive. A profound lack of customer service and complete lack of caring for the position they put me in. I wouldn't rent from this location or Budget rental...ever again. Hard to believe people this cruel and uncaring are in the customer service business.
Jantzen Filbrun: Oh boy…This place needs a management upgrade.
Brian Trout: Apparently consistently let's you book a car and never had any cars this company should be illegal spent 50 on Uber to get here just to find out no cars
Ray O'Neill: This place is garbage. We made a reservation more than a week ago. They called an hour before we were supposed to pick up to say they had no cars what-so-ever.
Coach Stacks: Veronica was a great help, very polite and attentive. Thank you very much
Seymour Clarke: Veronica and David are an amazing team. No other budget location makes you feel more appreciated. Greeted with a smile and pleasant conversation. Feels like more than just another "transaction". I will never rent anywhere else
Rony Peterson Jabour: Veronica was amazing, my car was there waiting for me. Thanks
robin farrell: I had a terrific experience with this location — I was a bit terrified after I made my reservation in August + waited until a week before my holiday trip to check reviews only to read horrible experiences dating back several years.Turns out the franchise was recently bought by a lovely couple, Veronica + David. Everything was perfect, the suv I reserved was in great shape (pretty sure it was an upgrade actually), the rate was way better than 2 tickets to Florida and our travels weren’t ruined by cancellations. I will definitely be back for my next trip!
Eli Rakiem: Nice and friendly family operation. Convenient location within the financial district uptown with decent cars. Highly recommend. You can expect a great overall experience...
Cord N: Five Stars, Veronica was very forthcoming and kind. Probably the best rental car experience I've had in a while. I highly recommend this Budget / Avis location. Big shoutout @ Veronica for her great service.
Lenny Walker-Tran: Friendly, honest, and convenient location. I assume because of rental car shortage, they might not have the car you're expecting. I think this is true across the whole industry this year. So, have a backup plan or call ahead.
Joseph Audino: I reserved a car here flying from California and 1 hour before we arrived they called and said they forgot to close their system out the night before and the car I reserved actually was not available and they had no other cars available. She called to let me know NO CARS WERE AVAILABLE and she was cancelling my booking and no charges to me since I booked through a third party company. So I booked somewhere else last minute for more than double the price. Now few days later I get a $50 charge for not cancelling my booking. WHAT!?
Bryce Arney: I prepaid and reserved the car ahead of time. I showed up and they had no cars, and no recourse available. No refund provided, no car provided. This business deserves to be ruined. Thanks to budget I am now stranded in a city I know nothing about and I am far from home. DO NOT rent from these people. They will take your money and offer nothing in return. What a rip off.
Sylvia Sumpter: The gentlemen who assisted me was so kind & professional. A true breath of fresh air
REGINA YOUNG: I was literally about to rent from them and the manager that is there now stated he hates New Yorkers as he is from Ohio and then refused to show me a car, told me to go outside ,look through the window to see the inside of the car.. STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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2. Budget Car Rental - Charlotte
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· 1143 reviews
5489 Josh Birmingham Pkwy, Charlotte, NC 28208
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Nesedy Y: The worst customer service
Richard Gilliam: Due to a flight cancellation, we decided to drive home. I picked up the rental in Charlotte at nearly 10pm on 7/14, I had the car reserved until 9:30 pm on 7/15. I returned the car to the Memphis airport before 7 pm on 7/15. The lady who greeted me called me by my last name. I asked her if she had me checked in and she said she did. She then asked me to move the car over from the Avis side to the Budget side. I did as she asked and once again went over and asked the lady if she had me checked in. She responded that she did.After collecting a suitcase from American Airlines, that was on the plane that I had been booked on previously, I took an Uber to my home and was dropped off at 8:07 pm. (I have the receipt for that Uber).I still didn't feel comfortable that I was checked in and called Budget customer service to confirm. The customer service agent confirmed that the car was checked in.On Sunday 7/16 I received a text at 4 pm that the car was checked in at 11:32 am on 7/16 and I had been charged for an additional day. I called customer service once again and have a case #57393552 pending.
L Smith: Don’t rent from them. It was awful. The whole experience was absolutely awful.
Kathleen Nance: 4 hour wait for my car - I had to stand in line outside for 3 of those hours with no opportunity to sit. The lady helping me when I finally got inside left in the middle of helping me 4 times. Icing on the cake - my car was given to me on empty (literally the gas light came on as I exited the parking lot) and they documented that it was full so I was required to bring it back full. Worst experience I have ever had.
Koren Mathis: So fast and easy.Won’t hesitate to rent a car again.
Aashma Dalal: We have rented a standard SUV and booked months in advance. We had to wait few hours to get a car. When we started driving , we saw there was a crack on the windshield and maintenance light came on. We had to get back to get a other rental car. Second car they gave , it was dirty. Then they gave third car, that was also dirty and all four windows making solid squishing noice so we were afraid to open those. It was a worst experience. They could have upgraded a car for us or gave us better options. Very disappointed with Budget.
Stacy Farmer: It took me over a hour to get my car and when I finally got it, it was filthy inside and the outside was neat to hell. Horrible experience.
Brent Tindel: My family and I came in late due to delays in our flight. But the help we received was unlike any other. Above and beyond what I expected and treating my family like we were important. If you are lucky enough to have Janet help you consider yourself taken care of.Janet, thank you very much for all your help and hospitality. We will use budget again just because of you.
Mr. Staton: Mr. Lorenzo at Budget Car Rental in Charlotte, North Carolina, made the entire experience fun, simple, and special. Mr. Lorenzo is an absolute professional. His Style is Bar None and he is very engaging. Super Attentive and it seems as each Customer gets their very own Custom Customer Service ! There's No Boring Cookie Cutter Script, yet very organized in his presentation. Very Neat in his appearance and a Complete Joy to Experience... I even Love his Awesome Burberry Eyewear and how he presents himself. I kept saying to myself, "Self... This is what Customer Service should look like everywhere and EVERYBODY should Treat each other the way that Mr. Lorenzo Treated me !" The entire process was seamless and left no room for error or misunderstanding. As a matter of fact, Mr. Lorenzo should teach a Course on Excellent Customer Service and General Kindness ! Even when there wasn't a Customer in front of him, Mr. Lorenzo was very poise and had an approachable regal quality about himself that stood out and made you pray that one can get a chance to be in his presence. I witness Customers behind me letting other Customers go ahead of them just so they could get to be first to see him after I was done ! Forget about going to any other Car Rental Service, Everyone is hooked because of Mr. Lorenzo ! I will brag and Sing Praises about Mr. Lorenzo and the Amazing Experience I had with him for all my days and beyond. Every July 8th, I have already initiated and will be Celebrating 'National Mr. Lorenzo Day', so mark your calendar !!!! Mr. Lorenzo will make your day... even your entire life !I am Mr. Staton and I approve this message.
Marika Morris: Terrible terrible experience. Car was filthy with some sort of film on windows so had to roll down windows to change lanes. We picked it up after flying all day and it was dark so we didn't know condition of car. Low tire pressure indicator came on so had to put air in tire. We were staying 2 hours from airport so returning it wasn't an option. Called customer service and they offered me $50 which i declined and told me to talk to agent when we returned car. 2nd day tire was completely flat. Took to shop and they removed a nail and fixed it...$41 out of our pocket. When we returned car spoke to agent who offered me $50, which I declined. They said to call customer service, which I did when we returned home. They offered me $100 refund which I am still waiting for. Will never use Budget again. They could have made it right but didn't
Jose Hernandez: Great customer service!
Jerry Lee: This review is for both this location and the company.The company misrepresented a 35% off discount for my first time rental. I took them up on the offer and then I challenged immediately when 35% was not taken off on my bill. They then offered to cancel my reservation for a $50 fee! (For me calling them out about their deceptive business practices. Nice.) During subsequent inquires about adding luggage racks to my rental, I was told to drive to the front desk! When I explained I was no where near the front desk, I was given a "local" number that took me to the international desk. I have spent 30 minutes trying to get the number to the local desk. I am convinced a public number doesn't exist. Customer service (on the international line) has been consistently dismissive or clueless. One of the worst customer services experiences I've had with a big company.
Jamie Syrek: HORRIBLE. Rented through Costco Travel. Love how at the check-in desk they tell you that your car is in spot G15, not further explaining that spot G15 is simply a line of people waiting for cars to become available as they have none. 45 minutes in a 90F+ humid parking garage and we were handed keys to a clapped out 2019 Jeep Compass full of scratches and dings - and felt lucky to have it. On drive to destination noticed abnormal tire noise and steering wheel was off 20 degrees. Checked tires to see this one had worn down to the belts. My FAMILY was in this vehicle. Called and after maybe 1 hour on phone and was sent to a location 30 minutes away to replace vehicle. Arrived and was told no vehicle was available. In the end refused to drive car and had their roadside come tow it. Had to borrow a car for the day and go back to airport (1.5 hour round trip) the next day to get replacement which had a 1h20m total wait. Was told charge for rental would be waived, and of course got emailed receipt for full charge when I returned it. Not a single "We are sorry" for putting my family's lives at risk.
Macy Steptoe: In and out with no issues.
Marcus Thomas: Quick friendly service. Similar vehicle to what I requested. No hassle return.
Khalilov 77: thieves and scammerswrote off an extra $ 220, they did not know about it, after my repeated calls they asked me to send a bank statement, after sending them a bank statement, they sent new checks for the debited amounts! this is outrageous, I have never seen such a direct deception and fraud
Debbie Santiago-Jones: I would leave a zero on this potentially tragic car rental experience if possible. I was rented a car from Budget at the Charlotte Airport location. No walkthrough inspection was offered. On the second day the passenger tire began losing air. Upon inspection there was a hole due to the tire being bald with the metal threads exposed. Tried to change to the spare, but the spare did not have the complete kit, and I had to get a family member to change the tire to get the vehicle to safety. Further inspection showed that the driver side tire was as bald with metal threads exposed as the passenger side. I have taken photos from every side to demonstrate. There was some tread on the outside of the tire, which is why I didn’t notice the dangerous condition when I picked the car up.The roadside assistance towed the car the next day and said it was a “tragedy waiting to happen “ and he was “surprised one or both tires hadn’t blown when I was driving down the interstate. If it had, the car certainly would have flipped, potentially causing tragic injuries to anyone in the car and any vehicles around it.”Budget offered to give me another car; why would I trust this company to rent my another vehicle? I have tried repeatedly to contact the apparently illusive manager of the Charlotte location with no success. No one I have spoken to, having been transferred to every number and department imaginable, has been willing to divulge the information.My suggestion is to examine your rental car with a fine toothed comb and a bright light, preferably with a staff member from the rental agency. Because I was in a hurry to reach a family member in the hospital, I took a chance and could have ended up in the hospital as well—or worse.
Giorgi Edilashvili: Highly recomended👍
Earlene Miller: Very dissatisfied with Budget and this rental. A couple of months ago my husband called to reserve a car for 4 days in Charlotte NC. The price for the rental, insurance and other fees was $552.64. That amount was paid at the time the reservation was made. However, when he picked up the car he was told there was no insurance and charged an addition $372.35. We paid $924.99 to rent a medium size SUV for 4 days that was driven about 50 miles. Such a BAD experience. I hope no one else has to deal with this.
Richard Shephard: Extremely poor quality car that was very dirty, both inside and out, and smelled of stale cigarettes. The low oil warning light was on from the time I picked up the car to the time I brought it back. The entire three days I had the car I had to hear the oil warning sound every 30-minutes!The drop-off staff was rude and not helpful at all.For the price they charge (which was over $1000 for only 3-days), you would think the service would be better and the car would have been maintained and clean.I'll never go back.
Jen Pawl: The final bill was almost twice as much as what I booked for. My booking was prepaid at nearly $700, I knew I would have about $200 additional in cost due to a late return and fuel. But when I opened my final bill receipt email to see it was almost $1600 I was shocked, to say the least. I would have booked with another company that was charging around $1000 for the week. I won't be considering Budget/Avis for future rentals unless there is no other choice. Very unhappy!!
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3. Carolina Rent A Car - Charlotte
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· 192 reviews
6408 N Tryon St, Charlotte, NC 28213
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Tiara Woody: Rude! Disrespectful people! Went there at 10am to get a rental and sat there for hours for the guy to tell meI needed different insurance coverage but when I got it the other guy came and said oh we could have been checked you out!!
Roslyn Hines: Good customer service
Wes Calhoun: I was in the market for a used truck and I found the one I wanted here!! John Leadingham is a great guy and he made sure everything on the truck was in working order. He went above and beyond to make sure I got my truck and was happy with it!! Thanks John!!
Mehul Patel: Super Professional Service with clean cars every time!!! The reason I love working with locally owned and operated businesses, the personal touch that makes you feel appreciated!!! Support local businesses!!
Marquita Lipscomb: Mike and the gang are awesome! I’ve never had a bad experience while renting!
Shirel Summers: I had a very good experience with this place! Customer service and car were great. It was a little more than I expected for the daily rate after they added taxes and insurance but they worked with me and it turned out well.. I just needed a car temporarily until I got my car back and this was a very smooth drive and on the newer side with no issues! Thanks again to them, it was just what I needed!
Brandy Brown: Convenient quick and good pricing just really messed up cars
Denise Gaddy: Great service
Demario Brown: Hey Carolina Rent A Car is a reasonable place to get a car from and they will work with you any way possible Mike Milazzo is awesome thank you.
MobileMac1981: I appreciate everything they did for me. The service was great and the car was pleasant. I will definitely be back. They don't give you the hassle that the larger rental companies do.
Kate Lopiccolo: Called to reserve a truck one month ahead of time. Do not expect them to offer any information upfront but do expect added fees on top of more fees. Need to ask for the 10,000 mileage or it’s .45/mile. Read All the documents. Disrespectful. Poor customer service. We rented a car 5 years ago with no issues. We do not recommend. Felt like bait and switch.
Hannia Herrera: ! Great and fast service. I’ll definitely be using this place again.
Darren Connor: It a great place to rent from the cars are gud the people in checkout desk are very helpful would rather rent From them than any other rental company I give them a 5 star customer service rating
Raphael Shapiro: Cannot recommend renting from them enough! I needed two 15-seater vans for two weeks for a program in October and even with the nationwide shortage their prices were fair and they had plenty of availability. Communicating with the guys in the office as things needed to be tweaked and updated was really easy and the whole process was so human, unlike dealing with the the robots and jumping through the hoops with the big companies. A real win.
Jessica Owens: Rental was super easy, straightforward and the people were kind. The price was affordable-Matt the manager was a complete joy to work with! I’ll definitely be using this company often
Robert Melton: Fast easy transition from pick up to drop off. Quality cars with professional service. I suggest carrying full coverage insurance. There is a small fee if you only carry liability.
Jacqueline Mckenzie: Rented a car from this company in April. Gave one time authorization to debit my account. 5 months later they send me a e-mail saying they debited my account for something that I don't even understand. The fact that they went back into my account and took money they were not authorized to take is unacceptable. It was a one time authorization. A decent business would have at least contacted me before just dipping there hands in my account. I'm equally upset that the back let that happen. My advice is if you use this company, deal strictly in cash.
Shakiyah Glover: My family and I looked all over Charlotte for a 15 passenger, we eventually found Carolina Rent a Car!! Not only were the prices reasonable and affordable. Matt and Mike is personable and friendly!!!!! I've rented from them every since!!! Also their deposit is not high like everyone else!!!!
Tanya Bosket: Great prices&Staff I highly recommend
Uncle B: Very satisfied.Friendly staff.Good price. Will rent again.
Monica Marquez: They have made me go through the worst experience choosing this place thinking that it was an honest establishment, they only told me that the van I rented was canceled and without notifying me I wasted time and money, please be very careful if you choose this place to rent a car.
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4. Budget Car Rental - Charlotte
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· 10 reviews
4430 E Independence Blvd, Charlotte, NC 28205
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5. NC Cash Car Rental - Charlotte
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· 86 reviews
3665 E Independence Blvd, Charlotte, NC 28205
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4worldlovers: 
Had a very pleasant experience, cars aren't perfect but they run, didn't have any problems with the car I rented for about two months. Owner is sweet, generous and will work with you.
Best car rental experience ever, easy, accurate, fare rates, very friendly and very down to earth people. I will definitely send all of my loved ones there if they need car rental.
Had a very pleasant experience, cars aren't perfect but they run, didn't have any problems with the car I rented for about two months. Owner is sweet, generous and will work with you.
Best car rental experience ever, easy, accurate, fare rates, very friendly and very down to earth people. I will definitely send all of my loved ones there if they need car rental.
Quondre Crawford: Excellent rental car place
PYT._iya Gang: Rude customer service I just called in try to get rates and understanding of the requirements the lady over the phone was very rude and not good for sells after her telling me she didn’t have any cars with their insurance included I was in the middle of asking her are there any other options she cut me off like “mam” I can’t help you I have no cars like dang im trying to spend my money with Yal and you cutting me off saying you can’t help me was rude lady 9:40 am September 16 2022
Nessa Blue: NC Cash Car Rental is literally the best. It feels like you’re borrowing your friend’s car when you rent from them. I will definitely be back to rent again. Also Travis is freaking hilarious!!!
Desmond mase: Great rental place fast process I recommend them to anyone need a rental
Gold Eye: Had a very pleasant experience, cars aren't perfect but they run, didn't have any problems with the car I rented for about two months. Owner is sweet, generous and will work with you.
Kimberly Capers: Great customer service but I rather go to Hertz
K C: Great experience fast and easy
Nastacia Nichole: The service was exceptional, good clean cars, friendly staff. I rented for a week and I will definitely continue to rent with them.
Jarreau Walker: Nice place!
Yvonne McIlwain: I was given a 2011 rental car. This is surly a place for those that don't have a credit card nor credit. I was stopped because of the taillight was out, I brought 1 & had it put in, the shocks was shot. But if you need a weekly rental for the cheap & used car then this is the place.
Debra Kemp: THEY DINT TELL YOU UNTIL YOU GET THERE THAT YOU NEED TO HAVE YOUR OWN INSURANCE THX
Shanqua W: I've been renting from here for awhile now & it's ALWAYS a pleasure. The cars a worth it & the staff ALWAYS come through. If you're looking for affordable, nice, clean rentals. Or even a car to pirchase. THIS is IT☺️🤟🏾
JOHN KNIGHT SR: Ok so its all cash no big deal. If you dont mind cars with lights on the dash, dents, miss matched bumpers oh and that the have been in accidents then it will work for you. Everyone is very nice but for the price you payho wstly go to a real rental agency. Itsunlimited milagebut dont travel fatherthan 2hrs away its $50 extra and more than 3 is $100. I rented for over a month and it got old that they never have cars to switch you out and the one i drove white sonota was trash junk. I replced both head lights fixed the window buttons and the driver door handle. If you have no other option then go for it but beware what you get
Brandon Jones: Like how fast the process is and also the rate for rentals are fare
Marisa Mitchell: So happy with our rental. They are amazingly helpful and professional.
Veronica Freeman: Great service, great cars and great people.I was in need of a rental and I noticed that I lost my credit card but I was able to get a rental from this place for even a better deal. This will be my first stop if I need the Rental. You can rent with no credit and with debit or cash
Allan Fowlers: As a always great service! This place is my first place to stop when I’m in need of the rental. Their rental cars always clean and their rates never change because of the ocasiones. I highly recommend this place
Sarah Wayne: Terrible experience do not rent from them there cars are unreliable tried to give me a car that was very dirty in the inside with COVID going on it didn’t feel safe also the car looked like it had been in an accident and I do not recommend this place to anyone so not buy or rent from them!!!!
Briana Miscattos: Eileen helped me with the rental and she was so nice and helpful. When I return the car process was easy as the time of getting the rental. I received my $100 deposit in cash. I already recommend them to so many of my friends and all are happy like me.
Connor Bevan: The best! Great service, kind staff, and great prices! Can’t emphasize enough how competitive pricing is, especially for u-25 drivers
Latoya Turner: Our experiente couldn’t have been better.
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6. Budget Car Rental - Charlotte
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· 43 reviews
4200 South Blvd Ste A, Charlotte, NC 28209
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7. Alamo Rent A Car - Charlotte
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· 827 reviews
5489 R C, Josh Birmingham Pkwy, Charlotte, NC 28214
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8. Avis Car Rental - Charlotte
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· 875 reviews
5489 Josh Birmingham Pkwy, Charlotte, NC 28208
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9. Long Term Car Rental Charlotte - Charlotte
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· 46 reviews
2209 Freedom Dr, Charlotte, NC 28208
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5Ft Ent NC: Good people less hassle
Joshua Noble: My girl friend car wreck and we were able to go straight there and had a car in 20 minutes great company
Lacoreya Taylor: Great 😊!! Been renting from them for 1 1/2 month.. never had any problems. Very understanding and patient. Car gave me no problems.. great daily prices too! Thank you guys so much!
Martin Castro (Chapis): Muy encantador el lugar
Julio Cesar Mesa González: Very friendly staff and great prices! I rented a sedan for 3 days and the car was just perfect, no issues and the process was super fast and no hidden fees or costs. Perfect overall, no complaints.
Jesse Shrewsbury: It was horrible told I could rent a car drove there from lincolnton and no car available
Blessed Starria: Worse rental car place to rent from rented a car last week the car ran hot and cut off on me on the freeway had to catch a Lyft home and couldn't drive the car he still charged me for that day. Oh yeah the car was 6 different colors no lie. Don't rent from here please
Alexis McInnis: Great prices
Bridget Blunt: Car was dirty and stopped on me.
T. J. Binns: Best rental place I've been to. I'm still renting and driving... Thanks to this place....
Angie Bowman: Nice band helpful
Michelle Hall: The food was delicious!!!
Diamond Jack: Need newer cars
Swindell Mack: Wasn't there
Latasha DeCosta: Love this place
Kristen Rowlette: Great customer service.
Daniel Bowers: Very very helpful very fast they friendly they're useful convenient it's like picking up the phone and saying I need a car and all you do is show up and there it is you drive away
Brianna Johnson: Need better cars but overall to rent a car with no insurance or credit check is amazing. Me and my sister rented a car to go to the beach. we we're afraid it wouldn't make it but it did there and back and AC worked.
Timothy Lucious: Good cars for day to day use and rent
Elizabeth Banty: I have been renting for months. Ishmael and Sam are wonderful and treat me well always. Respectful and there when I need them
Danita McAdams: Cars are raggedy and old but you get it fast and don't need insurance. Just show ID.. A little expensive in price to rent ... staff seem pretty friendly
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10. Budget Car Rental - Charlotte
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· 62 reviews
1100 W Craighead Rd, Charlotte, NC 28206
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DC Roy: The customer service is awesome. Ms. Macy gives you Chic-Fil-A type of service!6/2/2023Nothing had changed
Jeremy Free: Had a reservation for 2 months. Show up and they don't have my vehicle. Disgrace.
Jokatt 01: Make sure you video record the inside to outside of car when you pick it up and when you drop it off so they don't try to charge you for imaginary charges to your credit card
Marcus Budd: The gentleman that gave me the rental was very courteous and took the time to make my visit easy. The one star is due to the woman with dreads that works there. I turn in the car and she doesnt inspect it while im watching instead turns me away and says its good. She thought she was slick by trying to call me after she took the keys and didnt inspect it, trying to say the car wasnt cleaned. I easily disputed the charge and got my $200 back. If the gentleman is there work with him, the other knucklehead needs to go back to the corner where she belongs
Brionna Eaddy: Pre- Paid for my rental to be picked up on 12/24. showed up at 11am and location was closed and chained. 2 other folks were there waiting as well. No one ever showed. Do NOT visit this location. When I called corporate they informed me the location should have been open until 12 and the holiday did not affect hours.
Chris Robert: I received a confirmation for the reservation, they changed me right the way and after ten minutes they called me to tell me that they don’t have cars available. CROOKS!!!!!
Jen Reimer Landau: From now on, I'll come to this location to rent vehicles! They were so friendly and helpful, it made my day. The rental vehicle was better than expected and I was on the road quickly and without any trouble.
Linus Smith: Nice to see the lady working there to take her own sweet time to hand me the car.
Steve Daniels: Great service! Always has trucks available and at perfect prices
Jerome Martin: Amazing
JT Moore Jr: Very professional
Artiom: After hours drop off maybe ??
Sidney Born: Arrived when the doors were opened in the morning to pick up my prepaid rental of five days. The gentleman who assisted me (I wish I would have grabbed his name) was super friendly and let me have my choice of two cars available in the tier I reserved. After a quick walkover of the car and a great recommendation for breakfast I was in and out in about 25 minutes.
Neha Debbad: Hello. We had the worst experience here. We reserved an intermediate sized car from Costco travel website. The ladies were very rude and unprofessional. When we tried to pick up the car, the lady there informed I had multiple reservations on my name and cannot pick the car. We waited for an hour, called the Budget customer service, made them talk to the ladies. The ladies denied the service rudely and blamed the system. Later, they apologized that it was the system’s fault and not there mistake. Though we had nothing wrong on our side, we waited for an hour withstanding their rude behavior and body shaming. We asked for a bigger size car as compensation but as expected they denied that and asked us to exchange it near the airport and said this is the car we would get anywhere for our “size”. This is highly unacceptable and would never rent a car here.
Foster Green: It was just great to be able to get a truck that late over in the night
Maiya Williams: 3 out of the 5 times I’ve used this location they haven’t had any cars available. Sometimes they let me pay with a debit card, sometimes they claim they can’t. They don’t honor or uphold online reservations at all, so don’t even bother making one. On the occasions I’ve successfully gotten a car, it’s your run of the mill experience. I stopped using this location however because they do not have enough inventory to offer one way rental - even on moving vans. I just go to the airport location now even though it’s out of my way. The experience is much more consistent.
Josh Williams: Don't rent a car from here. If you reserve a car you better be there when the door opens if not they will give your car away. And then company will charge you extra to get another one at a different location. Ruined my daughter chirstmas funny cause I reserved the car 2 weeks before the day I was picking up. Didn't even give a notice. Got told reserving a car means nothing its first come first serve with this company fyi. The woman behind the counter was rude and acted like it's my fault she gave it away
Jorge Guzman: I rent a car to pick up at 4pm. They called me 3:58pm when I was in the uber to tell me they did not have that car available. That they only had another that was double the price and I could pay or just cancel. The women on the phone was very rude. First time I see this in a rental; when that happen they give you what they have for same price. So they made me lose 50$ in uber and I had to look online again for another car. Money and time wasted thanks to them. Dont rent here.
Tweetie Pie: I love the folks working here. The online booking is difficult. Be sure to call ahead even if you have an online reservation. The online booking does not always correlate to onsite inventory.
James Turman: The service was amazing got in and out quick and it was around closing time
Will Laurie: Closed when we are suppose to pickup our rental car. Only open 9-11 AM on Sunday, awful hours. Then no way to get in contacted when trying to pickup the car.Could not recommend a place less.
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11. Mega MC, Rent a Car - Charlotte
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· 31 reviews
204 W Woodlawn Rd Office #D, Charlotte, NC 28217
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12. Silvercar by Audi Car Rental - Matthews
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· 4 reviews
9300 E Independence Blvd, Matthews, NC 28105
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13. Car Rental Charlotte - Charlotte
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· 5 reviews
3709 Harlee Ave, Charlotte, NC 28208
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14. Go Rentals - Charlotte
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· 1 reviews
5400 Airport Dr, Charlotte, NC 28208
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15. Budget Car Rental - Charlotte
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· 44 reviews
5640 South Blvd, Charlotte, NC 28217
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16. ACE Rent A Car - Charlotte
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· 36 reviews
6248 E Independence Blvd, Charlotte, NC 28212
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17. Hertz Car Rental - Charlotte Douglas International Airport - Charlotte
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· 1007 reviews
5489 Josh Birmingham Pkwy, Charlotte, NC 28214
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18. Enterprise Rent-A-Car - Charlotte
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· 2025 reviews
5489 R C, Josh Birmingham Pkwy, Charlotte, NC 28214
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19. Avis Car Rental - Charlotte
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· 33 reviews
1100 W Craighead Rd, Charlotte, NC 28206
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20. Avis Car Rental - Charlotte
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· 78 reviews
5640 South Blvd, Charlotte, NC 28217
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