Best Audi Dealer Fayetteville Near Me

Claire Collins: Purchased my first Volvo today and couldn’t have asked for a better experience. Keegan was my sales rep and he was very knowledgeable about the car and straight forward about the entire process. I highly recommend him for all your car buying needs.

cupcakebrake LLC: Car has been there for 6 weeks, broke down while we were traveling from CT to fl, ended up to be a bad battery. 6 weeks to diagnose a bad battery. Volvo cars of America were of no help either. I was saving up to get an electric volvo, guess I will pass.

Steve “Kona Joe” DeWeese: Nice professional folks, clean facilities, but a minor tune up shouldn't take 3 hours.

Maureen Cleveland: During my recent service visit, my experience was amazing. We had a tire blow out on I95 while we were driving from South Carolina home to Pennsylvania. It was really Important to us to get our car fixed right away. The staff was very busy with a very full schedule. But, they could see our distress and stepped up to help when they could have just told us that it would have to wait. Instead, everyone was so kind while making sure that they did just what we needed done.I would particularly like to call out Allison, who managed our service both professionally and with compassion. She stayed late to make certain that everything was done correctly. She would not leave until we did. I was so impressed by her.I would also like to call out Jason. We had a minor hiccup after we left the shop and came back this morning. Jason quickly and very kindly took care of the issue right away and answered all of my many questions so that we could get back on the road confidently. He even refused a tip I offered, saying “it was MY pleasure to take care of your vehicle and you”.I am extremely fortunate that Volvo Cars of Fayetteville has such a fantastic service team. I thank them from the bottom of my heart and want them to know that we made it home safely because of their amazing service.

Alyssa Weibe: If you’re looking to buy from anybody, check out David Jackson! He was very patient, honest, and got straight to the point, no run around when it comes to getting what you want. He will make your car buying process better! (Plus he sounds like Kevin Hart)

Kerra Davis: Amazing service and great place to get a volvo vehicle. If you want a smart and professional salesman ask for David Jackson!

kisha williams: David Jackson is a very honest, hard working young man , I wouldn’t want to spend my money with anyone else.

Dominique Love: David Jackson has always been very kind and very informative providing excellent service. He knows his stuff and is very easy to work with. If you're in the area and in need of a vehicle, rest assure David will take great care of you. I will definitely go see him for my next vehicle purchase.

Nidaysha Millard: I recommend asking for David Jackson when going into volvo of fayetteville. He has great customer service, very nice & professional! He won’t disappoint you!

William Bailey: Had the pleasure of walking the lot with Salesman David Jackson, and I can honestly say he’s one of the few salesmen that are actually there for the buyer. Always looking out for the best interest of YOU. Tell him what you’re looking for, and if it’s within his means to make it happen he will. Thank you sir for your outstanding service.

Wendy Mcnorial: Great and prompt service! The wait wasn't bad either. The rep was gracious and walked me to a plug and tabletop since I had my laptop in tow. Much appreciated!

J D: Exceptionally great customer service. I have 2 occasions that left me highly impressed with the service at Volvo. The first time, I had run over something that was sticking up out of a parking lot, which I did not see. It made a loud noise, so I looked underneath my car and saw a leak. It was an emergency to get my car checked out, so I drove directly to Volvo. They immediately put my car up on the lifters and reassured me that there was no real damage to the undercarriage and the leak was no issue. This was great news, because I would not drive my car for a few weeks and did not want to have a deadlined vehicle the next time I drove it. They did not charge me any fee for this service.The second instance happened recently, where I suddenly got an indicator saying that my coolant was low and to turn off the engine. I checked the manual and it said to only use Volvo-brand coolant. Again, considering this an emergency, I drove directly to Volvo. I really only went to ask if it was actually true that I could only use Volvo-brand coolant, and if that were the case, I was going to see if they had any Volvo coolant that I could purchase. What they did was top off my coolant, free of charge.In both cases I did not make an appt, since these happened at the spur of the moment, and in both cases, they were extremely polite and helped me out immediately, and even when I asked (both times) how much I owed them, they never charged me anything. Thank you very much for your service and you really eased the stress I had when these things happened to my car.

Keydareon1 Graham: Awesome place. Mike Mathes is the salesperson you should work with. He is professional, and will make sure that you are satisfied before you leave. Would definitely recommend him to anyone who is looking for a Volvo!

Eleanor Edwards: Sorriest service ever! This business has gone down hill over the last few years...if I could leave a comment with zero stars, they'd get zero. If you have to go a distance to get your car serviced, I'd suggest you do so. Took my 2018 in for regularly scheduled maintenance, left with them trying to sell $600 a piece tires on a car that doesn't even have 25k miles on them....get down the road a mile to find out I have a flat....never again.....

Ann B: If you’re smart, you won’t take your vehicle here to be serviced. Dropped my car off over a month ago to have some collision repairs and was told it would be a few weeks before they could get it looked at due to them being down to 1 Volvo technician. That’s fine, I’m easygoing. Three weeks later I called the service center to get an update, as they hadn’t called yet. No answer. So I go in person, and speak with Justin. He tells me they tried calling but my voicemail box was full. A lie, my husband had just left me a voicemail the day prior and that was the only one in my VM box. Then he proceeds to tell me it will be another week before the parts are ordered and put on. I said that’s fine, agreed to the price and gave them the go-ahead. 3 more weeks go by and I haven’t received a call. I try calling 2 more times, no one at the service department ever picks up. I go in person 2 more times, they tell me it’s going to be another 3 weeks before they can even get the parts on. My husband and I are down to 1 car and struggling to get by, as I told them the first time I came in. All I expected was a courtesy call or something to give me an update. Nothing. It’s been 1 month and 2 weeks, and the car has still not been looked at. So like I said at the beginning, if you’re smart, you won’t take your car here. Very unprofessional and sarcastic staff. 0 stars if I could.

Paul Smith: If you need your Volvo serviced, don’t expect anything to get done on the weekends. They called at 4:30 Friday afternoon to tell me they have no technician available for my Saturday appointment! Then the guy had the nerve to call me rude when I explained that I was unable to get it done during the week! USELESS!!!

Foxjoke Foxjoke: This place is lucky I have to give them a star. They have had my car for a week and still no answer on what’s wrong with it. Every time I call the service area I never get an answer and nobody calls me back. I don’t recommend this place for work to anyone!!!!

Shelley Holt: Horrible rude service center while we were trying to get a key ordered for a 2000 volvo, we were treated horribly.

Donna Evans: Went to buy parts--VERY helpful staff. Would gladly return.

Taurus Freeman: The customer service here is horrible. Never solutions, always problems, do not offer assistance without setting an appointment, which is always two weeks away despite hazard warning. Long time Volvo owner, and they are by far the worst in customer service for maintenance in the three states I experienced!

Ro Bin: I loved our seller, June, when she sold us the car. Unfortunately, the service after the sale was horrible. I literally had to beg to get an answer to my question, and Jonathan Gibson, their sales manager, went to great lengths to intimidate me. It was an extremely distressing experience.The situation eventually reached the regional manager of Volkswagen, and with their intervention, I finally managed to secure everything that had been negotiated in the contract. It was a lengthy process, lasting approximately two months, and it took a toll on my nerves.However, I must commend the outstanding service provided by Volkswagen once I contacted them. Their assistance was truly awesome, and they went above and beyond to address my concerns and ensure my satisfaction.Despite my love for my VW, I have no intention of ever setting foot in any Valley Auto World location again.

Rene Casas: Very professional 👏. Appointments are highly recommended 👌.

sally vivan: Yearly service….. fast and reliable

Tee Bolden: Density did everything possible to get us the car we wanted. Thank you

Ronald Thompson (Ron): All the pricing stickers were removed from the windows. Think that's against the law.

sukhwinder nagra: Bought new atlas from this place after 19000 miles had to replace engine after 30000 miles have to replace transmission and can’t get a car for rental or loaner I towed my vehicle on 05/09/23 and still not fixed yet and they can’t provide me a car they refused it

Kelly Stanley: Was told my convertible top on my Eos was twisted and needed a new top. Quoted $11,000.00 for new top. We took our Eos to an hardtop convertible specialist. The top was not twisted, therefore did not need a new top. My convertible top was repaired. Saved thousands of dollars. I'm thankful for the honesty by the second opinion rather than the dishonesty by Valley Auto World Volkswagen in Fayetteville, N.C.

Jordan Fabien: I've gotten my car serviced here several times. Great service and customer service all around. I've worked with Patrick on most of my visits and he is great! Informative, personable and provides great clarity!

Sabrina Mallicote: Absolutely in love with my new Atlas. Had the best experience all around from my salesman Hairam to Teresa in financing. The team was fair and honest and the manager Jonathan was easy to work with when needed. Would definitely recommend to anyone in the market!

Gabriel Fain: The Service section (Kelsey) and colleagues im sure were able to assist me in making my car safe and inspected prior to a long drive I had coming up. I was able to utilize the shuttle service which offered to and from the dealership and my place of duty on Fort Bragg. It was a stretch but they offered a competitive price for brakes and labor which was cheaper than the competition outside.Thank you very much sir and I will see you again for any and all services I need.

D. S.: Don't bother taking convertible volkswagen their, was having issues with our eos top not closing correctly, charged me 175 00 to say top was twisted and could not be fixed, would gladly install another top for 2, 000.00 if could find one.took it to a shop in Raleigh who fixed with genuine volkswagen parts. Can even fix their on vehicle's

Sean Osborne: I went to the VW dealership in Fayetteville to get the brakes checked out on my 5 month old VW Jetta, that has 4,900 miles on the car. The brakes are making noise and are not releasing correctly. I also received a letter from VW stating that there was a possibility of issues with the brakes. So I scheduled a appointment and had the brakes looked at. I had to get a rental car as the dealership would not provide a car during this time. The dealership did not change any thing on the car and I was told it was fine. 2 days later the brakes stated making noise again. I will drive to the VW Dealership in Greenville NC, where I bought the car new. So that I can get the car fixed like I asked yhe VW dealership in Fayetteville. Don't take your car to this dealership. The don't care

Chucke Bishop: Not a good one I will not go there anymore

Mack Wyatt: I ran across a great deal on a used car at Valley Auto World VW, and put things in motion pretty quickly. I went from seeing the car online Monday afternoon to showing up with my own financing Wednesday AM, but Sales Manager Dave and Sales Rep Lawrence Brown handled everything with aplomb and got me into my car. Mr. Brown was great to deal with, very professional and personable, and he also handled a small hiccup with a missing accessory with lightning speed.Thanks for a great experience!

Natalie C: We had a great experience purchasing our vehicle back in 2022 and love our Tiguan. The issue I have currently is with the service dept. I took my car in because the Travel Assist alert kept going off at random times. When I took it in I was told that it needed a new sensor and they had ordered it and it should take a week or so to come in and I would be called when it was there. A few weeks went by and I still had not heard so I called the Service Dept and was told it’s still on order but they will keep me updated. I totally understood because I know parts are sometimes hard to get. A couple of months passed and I still had not heard anything so I called again and was told by a young lady that she did not know when the part was coming in and they would call me. Fast forward to the beginning of 2023 (this has been going on since the August/Sept of 2022) I called again to be told oh yeah your part came in and someone notified you and said that you didn’t respond to which I responded no one notified me of anything! I was then told yeah so since we didn’t know who the part belonged to we sent it back! How this is even possible is beyond me because first you said oh we tried to contact you to now we didn’t know who the part belonged to! The part apparently has to be ordered again and no one has any godly idea when it will be here. My last call to the service and parts dept was well I think a dealership in Cary has one so you can try and call and see if they will sell it to you. Why I have to call another dealership to have them sell me the part is beyond me. All I want is my car fixed! It’s a warranty part and this has been going on for way too long.

Ryan Smith: These guys were as professional as can be. I bought a Benz from them a couple days ago and this was the most pleasant car purchase I have ever had. No haggling, nobody was to pushy, I got what I wanted, they got what they wanted, everyone wins. I would have to say that this is probably the best place in town to car shop.

Karen Carter: Elizabeth was awesome.

Matt O'Brien: It's volkswagen. Anyone who knows cars knows what thay means. Nice staff though. Friendly. Talkative. Even offered to help 10 minutes before closing. Buuuuut it's Volkswagen.

Hussein: very Unprofessional Rude customer service and horrible place to do business with and get a car from!

Brenda: Love my car, and a new one!!

Naila Alvarez: When I tried to get a loan privately for a car, the bank let me know the car was overpriced by $4000. I let Carmax know about this and they refused to change the price. Make sure to get the car valued before buying!!

Heather Metzger: Amazing, friendly, fast service. I decided to buy a car on a Wednesday evening and prequalified, spoke to a rep, looked at many cars and chose one. All from home. On Thursday I was at the location for about 40 minutes and left with my new car!

Tiffany Moore: Amazing dealership. Been here twice and both experiences were quick and efficient!

Cherie Graham: My daughter very recently purchased her first car from Carmax and we are very, very pleased. The process was seamless and easy. She was pre-approved online and that made coming in so non complicated.Shout out to our salesman… Jabari! He was laid back and easygoing. He worked hard to meet my daughters needs. We would highly recommend him and the dealership.

Bi Rr: I'd recommend working with Sanders if you can. Overall professional establishment.

D. H.: im looking for a specific car.I made an appointment. showed on time. waited for 30min.. just to get told I need to look online. Terrible customer service. I guess I didn't look the look...

Michael Peavley: Excellent customer service

Bridget Brown-Scott: I was treated respectfully. It was a smooth buying process.Lots of good humor, and everyone was down to earth. Y'all made me feel special.

deon lee: I recently sold them my car and the process was sooo easy. I did the quote online and brought my car in they checked my car and honored the amount I was in and out in less than a hour. Everyone at that location was polite and helpful. I would definitely do business with them in the future.

Robert Mccaskill Jr: No worries,,,the best experience in buying a car. ..I was bragging about Carmax telling everyone about the upmost respect that was given and show to us....

Yolanda Gilmore-Jennings: I am very glad Hope helped me this young lady deserves a raise a great people person and well mannered and out going we'll be coming back again and again ☺️😀!!!!

Emily Pena: Nice People simple and easy car buying experience

Kristen Bartholomew: Representatives took the time to explain things and were very friendly. Any inquiries that were left by me were promptly answered. The vehicle I purchased was shipped in a timely manner and delivered within the time frame that I was told it would be. The actual time at the dealership filling out papers went very quickly. I thought it was a nice touch that they put a bow on my vehicle when I went to drive it off. I've purchased a couple of new cars during my lifetime and had never had any dealership put that extra effort in to make that moment special. If I ever need to buy used certified, CarMax will be my first option.

Mikiko Boyd: Willie Owens and Heawatha Sanders were great to work with. I would do repeat business with either of these young men. I would highly recommend them!

Jameelah Harrington: My salesman was Deaven Barnes and he was beyond patient, professional and polite. He walked me threw every step and explained everything to me threw the process of my purchase.He provided Great service!

Wade Helstein: Fast and easy. Walked out with $1700 within minutes.

Constance Woods: Great experience!!

John Stinson: Pleasant experience with car max. Devan was excellent with his service and knowledge. The staff that processed the sale of my vehicle were very professional and efficient as well. I recommend car max for buying or selling.

Hattie Streeter: My experience with CarMax was excellent!the salesman Aaron Monroe was excellent!

Warren Cole: Really helped my brother out with buying his first car. George is a great person to work with and got him out in as little as 1 hour. Need to ask questions at 10pm? No problem George will respond QUICKLY. If you are a first time buyer like my little brother I HIGHLY recommend you go see him. Thank you for your great work George.

Shawn Jefferey: DO NOT I REPEAT DONT NOT buy or finance from this place . They will talk good just to get you in a car , My mother and I bought two cars from them at the same time my car lasted only two weeks and my mother car lasted only 3 months and she still is making payments on a car that she cannot drive the engines was bad on the car so we took a really bad lost !!! They do not try to work with you after the car is off their lot !!

Tracy Steins: Awesome visit! Marcel is a superior salesman he goes above and beyond for his customers! Recommend anyone wanting a top notch pre owned vehicle head over there today

Turd Ferguson: Even the devil smiles

Octavia Taylor: My daughter purchased a car from them and in a week the car broke down. She had to pay and get it towed to the shop. The shop explained that it was the transmission and that they told the dealer ship that it needed a new one before they sold it. My daughter has been without a car for over a month. They said that they would let her pick another vehicle but when it came down to she only had a choice of what they offered. This is a horrible first car experience for my daughter. They will not even give her a refund. Even though she only physically drove the car for a week. I will be reporting this to the BBC.

Dominque Drayton: Marcel was friendly every question I had he answered it with no problem on my first test drive the air conditioner wouldn’t work I was told they would fix it next day they said they replaced the ac compressor and the ac switch on my second test drive the air conditioner worked good so I decided to get the car I signed my paperwork and before I left the lot I noticed the air conditioner was blowing hot air again I made marcel aware of the issue he said he would get me and appointment with “his” service dept I said ok left then received a call back they would be out and he would have make me and appointment at the Nissan place but basically once I signed the paperwork to my car it’s out of there hands but had I known the air conditioner wasn’t completely fixed I would of never signed any paperwork so yeah i never received a call back now I have a car with no ac and have to wait days before I can get in with the Nissan place I’m definitely disappointed

Christopher Taylor: The experience was awesome . Mr. M he was very helpful with my sister & me .

Winston Wells: I was reluctant to buy a car with the market as it is. Marcel was polite, honest, and professional. He followed up to make sure everything was going well. This was my sixth car that I have purchased. It was the first time I felt like I got a good deal.I would recommend this lot to everyone. They are friendly, honest, and give a fair price.

Deedra Perry: Marcel is the man! He was very helpful with me getting a car I love my 2014 Kia I don’t have any problems and it runs good if you ever need a car I would highly recommend you go to Superior Auto

Devon Murphy: Marcel sold me a 2007 kia spectra so if you want a car go there and you won't be disappointed of anything

Latavia Taylor: Easy apply get your car the same day and very good prices 💜

D W: Excellent service! Marcel W. Was great & made the process super easy. I would recommend to purchase a car from here. Very happy 😊

ashley williams: Great staff easy process got me riding same day approval

Alizha Bethune: #HighsmithGang !!! I love them second car brought today ,y'all making life very easy for us ! Keep up the great work !!!

Eboni Rhodes: Very professional took the time out to work with me and make sure the car was a right feel for me not them looking forward to working with them!

CHARLES CARMICHAEL: Very nice guy I will away shop with superior automotive group

Wanda Smith: MR Macell was very professional with his job of getting me n and out..I will give him my business again. Didnt spend all day got me in and on my way.

Duan Wade: Extremely professional service that lives up to their name. The service representatives are down to earth and good people. They generally want to help you get the deal and vehicle you deserve. I would definitely refer Superior Automotive to friends and family.

Santana Webb: This is my second car from them ... they are really great salesman and gets the job done .... especially Marcel he’s great

Marika Lewis: The guys at Superior Auto was friendly, patient and dedicated. Thank you 😊!