Best Car Factory Fayetteville Near Me

Razor Sharp: Always get a 2nd opinion.

George Walters: I bought a car here a month ago that I was told would be really good. The sales person repeatedly said the company won't sell me a junk car or anything unreliable. I've had to get it jumped twice in the past 3 weeks. Today it stalled out at a light and completely died on me in the middle of turning at an intersection. I was stuck there for about 20 minutes before I was able to get it started again. I tried to call about the issue and was told there was nothing they could do because they don't offer warranties on their vehicles. So they lied about the quality and now I'm paying $12,000 for a car that I can't safely drive.

Mario Gerald: Great experience, perfect customer service!!!

Diane Wallace: My kids love it

Tracie Miner: Do not come to this dealership unless you want to waste your time since they do not value customer service and business ethics. We researched online and found a vehicle we liked here and drove from Raleigh to see it in person. The price at first wasn't right for us, so we decided to walk away. A week later, we saw the online price drop, and we were still interested so we reached back out to our sales rep. We came to an agreed number and made a deal. We told the dealership we would come by the next evening to pick up the car and finish the paperwork. Four hours before we planned on picking up the vehicle, we received a text saying someone else put a deposit down on it. This is our first time purchasing a vehicle so we did not know the process, but we would have been happy to put a deposit down if asked. They did not take us seriously as customers probably because we are young and they obviously told the other customer that they had serious buyers lined up since the customer wasn't able to see or pickup the car until a week later. Needless to say, we are very disappointed because we thought we finally found our vehicle and they undercut us and screwed us over. This dealership is the definition of a used car lot and customer service is not a priority for them. I'd rather spend more money on a vehicle than work with them.

Gina McCoy: I went to purchase a car I saw online. I had already obtained financing so easy breezy. Unbeknownst to me they didn’t have the title to the car. The manager called me and stated that as soon as the title came in, he would call me. I GET A TEXT MESSAGE THAT THE CAR WAS SOLD. They have lost a customer. Looking elsewhere. #unprofessional

Matt Allen: Everything was great until the guy who closes you out and does all the paperwork tried harder than I've ever seen anyone try, to sell us extra auto protection on our Honda Odyssey. When we insisted we did not want extra vehicle coverage, he got noticeably angry- saying, "I have mouths to feed." So apparently he was not going to receive a commission off of us and was not happy about it. It was the most ridiculous behavior, and he made my wife feel uncomfortable- so we'll never be back.

juliandavis93: Ok experiences with the salesman prior to my purchase (75% was done online). You're obviously talking to management through email. Received good priced vehicle; I told Bert I wanted no extra services added to purchase (you'll find better rates literally everywhere! Especially Gap!). He had me sign about 5 signatures through pen and paper, then said the others would have to be online so he had to read off the statements. I signed it and found out 20 minutes later he added a warranty on it that I said I didn't want(and wouldn't help at all because manufacturer warranty was valid longer than the one he added). Now they're ignoring my emails and act like I'm a criminal when I walk in.Just make sure you take the Paperwork out and go over it before they stuff it in their envelopes and send you out.

Travis Patton: Great experience

Cierra A: They helped me buy a car of my own, and made me feel welcome while i did. They're very kind and willing to help with any issues afterwards as well!!

Blanca Hernandez: We found a 2016 ford fusion thru the USAA app they honored the price from the app which was GREAT! Alex was our sales person and he was super nice, helpful and patient since we also looked around! In the end we came back!

lexus jones: This is the best day every. I was so nervous about getting my very first car all by myself and Alex Hurst answer every question I had and made the process so easy! I’m so happy I came here 😆

Dasean Roper: Shout out to Darius for getting me in my new car today, amazing service couldn’t ask to go anywhere else.

victoria wilson: Salesman Alex and the sales manager Ron were very easy to deal with. Not pushy at all which is a requirement to earn my business. Service dept. was excellent as well. We had tent put on and it was done immediately and looks great!

Travis Bastian: This dealership is amazing, from their vehicle selection to their sales team. I bought a car a few weeks ago from out of state and never set foot on the dealership. When I initially spoke to the Sales Manager (Ron), I immediately knew I was in good hands. He was knowledgable, resourceful and clearly cared about satisfying my needs. He set me up with the perfect salesman (Tim) and together they found me the vehicle of my dreams - a 2016 Jeep Compass - for an amazing price and had it delivered almost 500 miles away at my home within 24 hrs of purchase. Who knew car shopping could be so convenient? I'd recommend these guys to any and everyone!

Davina Adkins: The staff was very friendly and worked with me until my deal was done. Alex and Tim offered GREAT customer service. Ron and Tasha is SUPER proficient in pricing. I would recommend my entire family to buy a car from Valley.

Pat Mckoy: Had an awesome car buying experience with valley auto! Tim and Alex were great to work with. They met all of my customer needs! Highly recommended 👍🏾

Matt G (GozerTheTravelr): Tim and Alex were very attentive. They returned my calls and emails promptly. I financed via a third party, so I can't comment on the money transaction. The entire Valley Auto World team is very friendly.

Michael Murphy: I recommend you speak with Tim in person or by phone. The staff worked with me to see the deal through within my budget.

dennis scott: If you need a car go see Tim, trust me if anyone can get you a car without the hassle then he is your guy