Best Resort Hotel Fayetteville Near Me

Barb Walker: Very beautiful hotel. Huge inside. Room could of gotten a little colder but overall this was one of the best hotels we've stayed at.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Kid-friendly …More

Jim Boman: Very nice place despite being a little overpriced if you don't use the amenities like pool or gym. The only thing that should change is that all those bringing pets should be put in a ground level room. Not dispersed all over the hotel. We were awakened 2 mornings in a row by a barking/howling/crying dog left alone in the room across the hall while its owner was out for breakfast.

Michelle Brown: This hotel was excellent. As a person who travels often, I think this location tops the list for cleanliness and comfort. I will definitely be returning.Rooms: The room was spotless. We stayed on the 6th floor which is the premium floor and I was completely comfortable and satisfied with the cleanliness.Nearby activities: Plenty of great places to eat and some decent activities for families. Across from the movie theater which is quite convenient if you love the movies.Food & drinks: We missed the evening reception but arrived towards the end and the drinks looked amazing.

Maria Lopez: Very busy check- in time. Usually times could be between 3-4 pm but lately even so the rooms are not ready. Do recommend calling ahead or arrive earlier for check-in and if room is not ready request a different suit/roomRooms: 5/5|Service: 1/5|Location: 4/5 …More

Andrew Oehrle: This place is terrible. The staff is beyond rude, stains on the towels and the cherry on the cake are the roaches. When the staff was approached, their answer to everything was "we don't know what to to tell you or what to do. We have two managers that are at a conference and told us not to bother them".Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Kimberlee Borosky: We have stayed here at the Embassy Suites many times. The staff and accommodations were impeccable. My husband and I were very impressed how the employees take pride in there hotel. The cleanliness is out of this world. I never see employees just standing around doing nothing. When their not busy I really noticed that they take the time to interact and take the time to get to know the customers. We always feel welcomed from the time we arrive to the time we leave. My husband and I highly recommend Embassy Suites and we will continue to return when making trip to visit family or traveling to other locations.Rooms: Rooms were immaculate and very comfortable.Food & drinks: The complimentary breakfast buffet was absolutely delicious. The bar/lounge area is quiet and tranquil place to relax and enjoy a cocktail.

Leoni Maass: What a fantastic stay !Rooms: Very nice and cleanRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Dennis Costa: To leave a guest in the lobby for over an hour because no one can figure out how to get me in my room. No sense of urgency to get this resolved.Rooms: 4/5|Service: 1/5|Location: 4/5 …More

Linda Baker: Exceptional, will definitely return.Walkability: Very close to shopping. RestaurantsRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, Kid-friendly …More

joe spaziano: Rooms: Need to be updatedRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Ximena Siero: Nice hotel for the area. Love that they offer complimentary breakfast made to order and an evening reception for guests.During my stay I was locked out of my room and it took some time to get the issue fixed. The room I stayed at had mold forming in the bathroom.Overall my experience was pleasant and the staff is kind.

ALLEN: Great experience for my family. Welcoming staff and very clean. Breakfast always amazing. Highly recommend this hotel.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet, High-tech …More

william Turner: The beds are hard if that's what you're used to.Noteworthy details: Beds were hard but the place is very nice. Probably one of the nicest hotels I've been to.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Lindsey York: I tried calling a few times and no one will pick up. Not a great start when your trying to ask questions and book a hotel stay.

Deyonna Jimenez: Clean, wonderful service, Cindy is amazing and kind.

Catherine Smith: The location and service were great. But the bed left a lot to be desired; mattress was too small for the king sized platform and the mattress was thin/lumpy. This was a first experience with a bad sleeping experience as Hilton Honors members, so this will not be a deal breaker for us.Rooms: 3/5|Service: 5/5|Location: 5/5 …More

Tia Tasty: Lately there hasn't been any fresh cookies.😣 I had got accustomed to the fresh baked cookies. Total bummer. Clean and great customer service.Walkability: 2 minutes walking distances from multiple restaurants including Walmart and dollar tree .

Shamika Tabb: Staff is very rude and unprofessional. Whenever you call answer and say please hold then hangs up when you call back they don’t answer. Highly don’t recommend place. Been calling since 6:50pm on June 30th for 25 mins straight no one answers phone just rings after multiple hang ups prior to staying please hold.Noteworthy details: HORRIBLE CUSTOMER SERVICE

Stephen Murphy: Nice hotel. Gym needs a few more cardio machines. I was surprised the breakfast was not complimentary.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Kay Davis (Kay Kay): Day 1 - Check-in was not goodThe room was nice, but it needed to be cleaned better. Some issues I want to share with the company.Rooms: Spacious.Nearby activities: Google for what is around to do.Walkability: Plenty of walking opportunities to the strip mall down the block.Food & drinks: There is a small restaurant style in the building. Was not inviting to me from the picture in the elevator.

Joseph Dunn: I stayed at this hotel as part of a multi-day venue on June 14, 2023. It was booked by the venue's travel agent. Somebody screwed up and booked us a king room when we needed 2 beds. Holiday Inn stated that the agent booked only kings and the travel agent said that was not true. In any event the frazzled clerk 'explained' to us that she 'may' have a cot for us and didn't have any idea if and when we would get it to our room. ?Huh? I asked her again and she stated I don't have a cot right here so I can't provide any more info so just wait. Can I cancel the room and get a refund? NO, she said....too late, less than 24 Hours.....The cot never showed, so I slept on the floor. Another guest told us that a cot was NEVER coming that he was told it was a fire code issue, who knows if that's true. AND they charged me the Extra $50 incidental charge which I now am calling about. Terrible customer service, Terrible communication, Understaffed.Rooms: Not enough 2 bed rooms

lynn pugh: I love this hotel. The staff are friendly and accommodating. The bed and pillows were very comfy, the room clean and the shower amazing. Bartender was quite willing to make drinks not on their menu. Close to tons of restaurants, Walgreens and Lowes.Rooms: The suite was great. Hubby watched TV in front room instead of the bedroom so I could sleep. Couch is NOT comfortable. Lol. Otherwise, the room is nicely appointed and has a Keurig.

Joseph Westbrook: The entire purpose behind having guests staying anywhere of their choice is to choose somewhere welcoming and enjoyable. The business surely hopes to maintain an exceptional level of service to encourage customers to frequent their lodging location.Linda, at the front desk shared her authority to control the remote very unprofessionally.I asked kindly if the television could be changed, I understood the corporate explanation, I explained that I wanted to enjoy the seating area in the main foyer while I worked and if it could be turned to something different.She then proceeded to ask if I had a room, I answered “why yes” she said “okay then”.What a peach. Such petty people in this world that shouldn’t work with the public. Turning it off would have been better solution. #karen

Boss Lady: I booked 6 rooms here at this location last week .Upon check in I was told that only one room was ready . Because 3 people quit so me & my family went to get something to eat while they got the rooms together . Came back the rooms still wasn't together as we waited the lady at the front desk made sure she communicate with me to let me know what was going on .Also apologize for everything .While we was waiting the G.M Manger came downstairs to do something that's when I found out that Amy was up stairs her & some more staff getting the rooms clean to assure guest was taking care of . During our wait Miss T at the bar took care of us the food was amazing order the wings !!! OMG good . This Hotel will go over & beyond for their customers also the Mangers & Sales Manger are TEAM players they work under stress & kept everything professional . Our Family will be coming back again .If your looking for good location good food awesome customer service clean rooms this will be the place to go !!!!!! I will also be letting the home office know that they have phenomenal team !!!!!!!

Shawn Morrison: Nice hotel overall. Will definitely stay again.Rooms: Rooms was pretty decent. Bed was nice.bNearby activities: Plenty of restaurants nearbySafety: Safe area

Amy Fenton: We have stayed at many IHG properties. This location was clean, the rooms were updated and I had no issues with anything in the rooms. The hotel common areas were clean as well. The hotel staff was friendly and helpful. The hidden gem of this hotel is the onsite restaurant. We were tired so rather than venture out we decided to try the restaurant. I honestly had very low expectations (shame on me). The chef that evening (there are two on staff-I wish I had asked his name) had Caribbean chicken, macaroni and cheese and greens for the special. That is not what I had planned to order but am so glad I did! This meal rivaled meals I have eaten in high end restaurants. The chicken was perfectly seasoned and falling off the bone it was so tender. The macaroni and cheese was homemade as were the greens. It was evident the chef takes pride in his dishes and he knows his culinary trade well. We were so impressed we inquired as to the next night's special and we ended up eating there again. Taco Tuesday. Again, he did not disappoint! The taco shells were freshly fried in house-a rare thing even in Mexican restaurants and the meats were all seasoned perfectly. My husband and I agreed even if we were not staying here, we would go out of our way to come back and eat at this restaurant. The sweet bartender made us feel right at home and went out of her way to make sure we had a wonderful dining experience. This is a small unpretentious restaurant but everything about it left me wanting more. Try it. You won't be disappointed!Update: We we’re sad to find during our recent stay the fabulous chef had moved on and the sweet bartender was leaving as well. The food was still great, but the chef’s specials were no more. The hotel itself was still on par with my previous review. We would still stay there again.

Robert Richardson: OutstandingHotel highlights Luxury, Great view, Quiet, Great value …More

beth cunningham: I'm not sure what has happened with staffing here. Reading the reviews from 6 months back seemed like the rooms were kept well. I stayed here for two weeks due to training at Ft. Bragg. The rooms were cleaned the first two days of the first week and then it stopped. I had to go searching for toilet paper. There was a funky smell in the room and it turned out to be pee on the other bed. I told the staff about it and got clean sheets (that I put on myself). The staff NEVER came to get the soiled sheets. Trash built up and I had to out it outside my door that stayed there for 4 days before it was picked up. I'm not sure what has happened at this location but if I will never be back here at this location. Ever.

Walter Ampey: Clean very good room clean up and the staff was super friendly...this is a newly built Inn with great amenities.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic, Quiet, Kid-friendly, Great value, High-tech …More

Mequrit Stephens: Rooms: Very clean. Beds are so comfortableRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Arlethia Patterson: I had bed bugs so I canceled a reservation that I had planned in the future & the manager told me she was gonna cancel it & she completely understand & when the future dates came up she never did & kept my money I’ve been calling & the front desk always saying oh she is in a meeting & will call you back I haven’t heard anything yet & it’s been weeks ! DO NOT STAY the bed bugs was in my bed they wouldn’t switch rooms only offered to have it cleaned the next morning & wont give you your money back

Tiana Santana: I am an IHG rewards member with status. I have stayed in manny IHG properties in the US. This hotel supposedly was renovated recently. Lobby area an gym were ok. But the rooms… I checked in to a room that was not clean it was dirty. I requested to be changed into another room as the one assigned was dirty and they front desk agent told me no, because they are full. He offered to come up to the room to clean what was dirty. For security reasons I declined. Floor carpet was not vacuumed, night stand was dirty and I am not even sure that they changed the bed sheets. Room had a weird smell and bath room sink and counter was dirty. Had clean towels and two roll of toilet paper, once was half used. I had to go back to the room to clean nightstand and counter with some Clorox wipes. Not recommended. They need to improve their cleaning practices prior to checking in a guest. If you can stay on another property. The only good thing about this property are some of the staff that are genuinely amicable and friendly and their tiny gym. Did not tried the restaurant.

Kareem Ramoutar: Clean. Friendly staff. SecureRooms: Very clean a spaciousSafety: Must have a key card to enterWalkability: Don't recommend walking. A car or another form of transportation is definitely recommendedFood & drinks: Lots of food options available nearby. Food options available in the lobby

Dustin Hall: Horrible, ineffective and lazy staff. We stayed for a week, the room was cleaned once. Today, we specifically asked for the room to be cleaned, it was not even attempted. Tonight, yes it's now night, I went to the desk to ask for the sheets so we could do the work ourselves, the desk clerk said she could not leave the desk and apologized because they've been "having problems on the second floor with their staff".We've had our baby up now waiting on the staff to do simple things that we're paying them for. We've been beyond cordial, but we're at our wits end with this hotel.Update, what seems like a service tech just came by with one sheet and asked why we put the other sheets on the floor outside the door. I explained to him that they haven't been changed in three days, he responded "but what's wrong with them?" In a matter-of-fact tone. He had a clear attitude for being called on to work, assuming a carry over from the receptionist (who was helpless (couldn't call a manager, she only said "well sir you can leave" in response to me asking her to fix this)) Then, the receptionist had the nerve to say "you're getting a government rate already which is a discount." (Because I'm on military travel) as if that should matter in the hotel doing its job. I asked for her manager's number which only rang to her conveniently.Tone deaf, horribly managed staff that is seriously lacking customer service skill and basic job function. Seriously, working all day to get them to clean a room? Holiday Inn is usually way better.I've added a picture of the sheets we've had outside our room while waiting on new sheets ALL DAY.Military, stay away - it's not worth the "discount" that reception will Lord over your efforts to seek basic paid services.5 star reviews on this staff are suspect. In fact, most substantive reviews rate the staff lower than any other category.

Sarah Martin: Stopped here on a road-trip south with kids and had such a great stay. Hotel is newer, rooms were clean, no gross rugs or mildew in the shower…soap, lotion, shower gel is on the wall and I appreciated no tiny bottles everywhere. Dogs are welcome and the Hampton Inn across the parking lot allows you to use their outdoor pool as a guest of Tru. Service was absolutely amazing including the front desk person from LI and the other person with green hair (wish I’d gotten your names—sorry!). Breakfast was delicious, clean—the grits were smooth with no lumps and the attendant patiently taught me how to season them well. Yup, it’s the little things—and this place did it well. Would stay here again..

Becca Ashley: I stay in this hotel every time I drive to and from Connecticut to Florida (I'm from FL) This hotel is fantastic - the front desk workers are absolutely amazing humans and the cleanliness and convenience and greatness of this hotel are unparalleled. I HIGHLY recommend. I stay here with my dog and it is completely pet friendly as well. 24 hour coffee and tea service and good restaurants around to DoorDash to your room! Stay here. I know I will!

Andrew Jones: The hotel seemed newer and was mostly clean. The finishes were classy, yet cheap, and nice touches. The room was decent size for quick overnight stays and for one person. With two people or extra luggage, it would probably feel tight in the room. The bathroom was comfortably sized.

Alida Cabral: El desayuno horribleRooms: 3/5|Service: 3/5 …More

Master Phil: Great property. My dog and I always feel welcome! It's a very convenient 1/2 point on my travels to Florida.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Whitney Niedzwiecki: Wonderful location right off of I95, excellent customer service at the desk with a smile, free breakfast was fresh and great variety. The room was clean, comfy bedding, and shower was hot water with nice pressure. Appreciate the nicer soap and lotions as well. AC machine is a bit loud, but not a problem for us, kind of like a sound machine.

Ron Schutt: It was very nice and clean. Had a spectacular hot breakfast every morning.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Stephanie Booe: Very nice hotel with a very good staff.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly, Great value …More

Jack Indiveri: Room was not clean. Very noisy at night, very thin walls. Booking our return trip at the Hampton Inn across the parking lot. On a positive note, the staff was very courteous.Rooms: 3/5|Service: 4/5|Location: 4/5 …More

Jacqueline: Clean and comfortable rooms. It was a great stop along our road trip from south Fl to VA. Convenient location right off I95. Parking lot well lit. Felt safe.Rooms: Clean and comfortable.Safety: Parking lot well light. Felt safe.

Michael Cee: Driving down from DC to FL, the hotel was in a great spot. It is a lovely hotel with nice colors, clean and comfortable. The breakfast was decent, with hot food. Ample free parking. The hotel shares a pool with the Hampton Inn.Rooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Quiet, High-tech …More

Benjamin Simpson: This hotel is nice and vibrant colors. Couldn't sleep well at all though. Poor choice on location. There is a local road on the backside. Heard trucks and cars passing all night long. Sounded like we were sleeping on the highway. The fridge and AC noises combined made it the worst night sleeping on vacation. I got better sleep in the car. If you stay at this hotel ask for the front of the building and unplug the fridge.Noteworthy details: Sleep on front side of building.

Calvin Boston: Very convenient to I 95Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Robert Mueller: Why do all Tru by Hilton hotels look like very colorful prisons? Lol.Anyway...The room was clean and comfortable.The breakfast was hot, filling, tasty, & free.The guest services were excellent. The lobby is great too. They had a pool table. I was in heaven there. The price for the room was a little high though. Not horribly so, but still...Rooms: Clean comfortable rooms.

Imelda Egg: After a ten hour drive, we entered our room looking to a relaxed evening only to be welcomed by the thump-thump-thumping from the room above ours…courtesy of two 9-10 year olds (saw them later running in the lobby). I would suggest that families with young children be assigned rooms on the 1st floor and not subject other guests to a less than comfortable stay. Disappointed!

Donna Holdrege: Great hotel, our second stay here.

Claudette Merena: Good value. Large rooms. Clean. Comfortable bed. Needs a little touch up (paint; pool) but overall, good place.Rooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Great value …More

Lockie Hunter: Clean and comfortable with a friendly staff and a very clean pool! Review includes a few tips.We live in the mountains, and we traveled five hours here because my son had flight lessons at a local aviation facility. As with most of these hotel chains, I am always looking for a pool and a free breakfast. So many of these hotels chains are similar, and what will differentiate them for me is the breakfast, pool and the friendliness of the staff.I’ll start with some tips and then move onto the review.1. Ask the front desk for towels for the pool. No need to bring your towels from your room.2. Breakfast ends promptly at nine. Promptly. If you want breakfast food, then you’ll need to arrive before closing.3. There is very little shade at the pool until late afternoon. There is only one table with an umbrella, so if you want to sit by the pool, and have any sort of shade, then get there early and grab it. Oddly, there are a couple of umbrellas and tables sitting out across from the pool near the parking lot. *n.b. I was there on a weekday, and only a few people came into the pool, so it’s not like there was a mad dash of people fighting for the one table. But I imagine if it was a weekend, it would be better to move one of those two tables with umbrellas into the pool area (there was room for at least one more table).4. For some reason, there’s no recycling anywhere in the facility. It could just be that there is no Recycling in the city, but it felt really odd throwing away our cans and bottles and the newspapers after we used them.5. Cereal stays out all day, which is wonderful for snacks. There are also bananas and apples out all day and three different types of juices. The cookies didn’t come out until about noon, but then they stayed out until really late at night. If it looks a little bit barren, go around the corner to where everything else on the breakfast bar was and you will see the fruit and cereal still out.ReviewStaff: We arrived after midnight and the person who greeted us was not only lovely, but he was funny and interesting and joked with us a lot and was super helpful in telling us where we should park that late at night (helping us find a luggage cart etc).The morning staff was no different. The person at the front desk was nice and helpful, supplied me with a pen for the crossword and a few other items that I needed.Rooms:The rooms were clean and modern and felt new. No, it wasn’t updated and renovated yesterday, but it certainly felt like the fixtures and the tiles and the bedding were fairly new. if they were not new, then, at a minimum, they were very well taken care of. Often, there will be broken tiles or a bit of mildew starting to collect in the bathroom, stained carpets, etc. This hotel, at least our room, seemed to be in great shape.Facilities:The pool is outdoors, and, again, I was the only person there until the late afternoon. They have a very small business meeting room, which my husband used in the morning (so as not to wake us with early morning phone calls) but it is not something sustainable that you could do work in, because it is open to the lobby. So if you are looking for a place and you need a different room to do business, this is not your place. The exercise room seem to be functional, but I did laps in the pool instead.Walkability: You must have a car. I guess you could walk to the Starbucks down the street, but this is not really in a walkable area.

Carys Rubio: Hotel was great. Staff very friendly. Especially Tori, who hooked us up for our road trip to Florida. She was fantastic.Rooms: 4/5|Service: 5/5|Location: 4/5Hotel highlights Quiet …More

Luz Soto: The best , so clean and friendly, will come back and recommendRooms: The room was exceptionally nice and clean 👌Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More

Darien Culp: ExcellentRooms: 5/5|Service: 5/5|Location: 5/5 …More

joe goffart: I showed up at the last minute after going to a previous hotel next door that was filthy and the manager she was great and gave me a room on the first floor and have a wonderful breakfast the next morning. I highly recommend it!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Kera Stephens: The room smelled dingy, old and moldy and smelled of smoke. The phone in the room didn't even work to call the front desk. Had to use my personal phone to call down stairs. The AC was loud, had to turn it off to get quiet sleep. The fridge had a dripping sound also that disturbed our sleep. The front desk person was unsupportive in assisting with a 1 hour late check out request with a 6 month old baby. Will definitely not return and don't recommend this hotel. The furniture was dusty and had not been dust. Save your money and book at a better, cleaner hotel.The room smelled dingy, old and moldy and smelled of smoke. The phone in the room didn't even work to call the front desk. Had to use my personal phone to call down stairs. The AC was loud, had to turn it off to get quiet sleep. The fridge had a dripping sound also that disturbed our sleep. The front desk person was unsupportive in assisting with a 1 hour late check out request with a 6 month old baby. Will definitely not return and don't recommend this hotel. The furniture was dusty and had not been dust. Save your money and book at a better, cleaner hotel.Just like the response from the receptionist to tiny favor request.... no

Barry Cunliffe: Very friendly and very clean, ideally located.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Lisa Kelly: The people were professional but personable. The room was clean and smells good. The breakfast was well organized, plentiful, great variety, and real tasty!!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

michele erb: GoodRooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Quiet, Kid-friendly …More

BOOGIELOU JOHNSON: Good priceRooms: 4/5|Service: 5/5 …More

michael pagoulatos: Hit every spot for comfort, cleanliness, room design and layout, nearby amenities, quiet neighbors, breakfast. Everything you could want for the night or a week. Great value too.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Great value …More

Charles Weinstein: Nice clean room with good breakfast served, would stay again for sureRooms: 4/5|Service: 3/5|Location: 4/5Hotel highlights Quiet …More

Connie Coots: There was a used tissue between comforter and sheets. Icky.Also, a big piece of lint on towel. Cookies are fantastic and free breakfast was delicious and kept filled.Rooms: 1/5|Service: 5/5|Location: 5/5 …More