Best Bank Of China Cary Near Me

Hope B: Just went to this bank to cash a check from Bank of America and was lied straight to my face and my mothers face! Went to another bank to open account and the manager told me that I was lied to because they should have never denied me! I will never ever get account here or ever go to this bank ever again. Worst bank experience ever.

Steven Corbett: I would not recommend opening an account at this bank for any reason if you like your money. There will be feed lots of fees run any bank is better than this one.

Cheyenne Levinson: Amazing branch. Every person I interact with goes above and beyond. Grateful this is my neighborhood location!

S Varry: Absolutely excellent customer service at this location. They were helpful with an unusually difficult issue, and helped me navigate the details to a successful resolution. I worked with several team members and all were kind, knowledgeable, and on point.

Gary S: This branch has been amazing! The manager here is extremely helpful, personable and caring. The tellers are also helpful in any questions you may have. I have been using this branch for a while and cannot say enough nice things about the staff here!

Hatsune Miku: Good place to deposit or get cash

J Dobias: Poorly managed and incompetent. I rarely visit the bank but each time I have, it’s been very disappointing ….twice they could not print a cashiers check because their printer was down. When we had issues with our account they shrugged their shoulder and told us to call the 1800 number on our card. The atm machine is poorly maintained….I’ve had to travel to the next city/ Bank of America and the bankers at that location were well aware of the problems at Waverly Place, Cary.

Gheorghe Fala: Great service!

Jennifer Selensky: No wait time. The line moved quickly. The tellers were patient and efficient. Beautiful new interior as well!

Jacob Thomas: Just wanted to give a shout-out to Samantha that works here. I had to go in to the a BofA branch to reopen another account after having an issue with setting up an account on line. Samantha was nothing but kind and professional. She definitely was a big help!

Graves Clayton: I came here to write a review on this BofA branch and noticed that I'm not alone in my disappointment with how this location works (or doesn't work). Several "challenges" with setting up credit card accounts for my college age sons in the last couple of years. Several times only 1 teller working on a weekday with a line out the door. The "customer service" associates don't seem to be well trained. Time to retrain or restaff or close this location.

Debra Clark _ Staff - CaryHS: No one answers the phone

Kay Aralyn Chang: I had an amazing walk-in experience today at this branch! I was greeted by the warm staff from the moment I walked in. Asia helped me set up my account so quickly and she was amazing to work with ! 5 stars for excellent service and friendliness at this branch !

Adam Evans: It doesn’t matter which Bank of America, the line is always out the door with open registers available. Work on staffing so consumers aren’t inconvenienced for 45min-1.5hour waits. 🙃

Wallace E. Unger: I rarely do in-person banking anymore. Given the very low rating I wasn't sure what to expect. I went in, did my transaction. There was a small issue but teller called over a manager who helped resolve. I observed nothing which would indicate this is a poorly run branch that you should avoid like the plague. Given the volume of transactions a bank handles I suspect there will be the occasional issue and that's why people come on here to complain and drive the rating so low. But odds are you come in, you take care of business, no issues and you go on your way as with just about any other bank. Don't let the bad rating scare you off.

Nate Lambert: This banks ratings lived up to our visit. Walked into an empty bank with 3 people working there to add a name to an account. After standing there watching all the associates discuss if they had time to “deal with us” they said they were to busy…. Literally no one in the bank…. They were so busy they could spend an extra 20 minutes telling us they were to busy to add a name to a bank account and make an appointment for us to come back. Bank of America, do better. Hire employees that actually want to work and help customers… this is a pathetic way to treat long term members.

Roberto: Today, I had a horrible experience with the Fuquay branch, but this one in Cary was good. When I spoke with Leonna (I hope I spelled well) she was able to connect me with who I needed. She made it easy. I wanted to thank her.

L G: During a pandemic, this Bank of America location doesn't offer drive-thru service. They have a drive-thru window, but they just choose not to open it. This is terrible customer service!

Brian Mcfarland: It’s always a bad experience been a customer for years have had times line out to the parking lot many times only one teller.

Calientebabe: Unreal!!! One Teller working drive thru and inside the bank, while area branches are closed due to pandemic. When I was finally waited on, the customer service was awful. Won't be coming back here.

Samara Lemon: They are the most inefficient, ineffective Bank of America branch i’ve ever been to. I’ve been a Bank of America customer for over 15 years and this was by far the worst service I have ever had. The workers when you schedule meetings are incompetent and not helpful. Don’t recommend going here.

Inder Gandhi: Very disrespectful and bad experience at this branch. Went for Notary after making an appointment. My other friend warned me to go this branch but still I dared. Rep was trying to find way to say they can't notarize it, when they found no reason, was told its a complimentary service. Well, that's very disrespectful. If you don't want to do it, why don't you list this location as offers Notary.First person, checked doc and said they can't do it here go to UPS. When asked the reason, showed me Notary rule book. Okay...taken, then one document met the criteria of what they can do notary on, and he, other 2 member of staff got busy in finding what reason could be given to say No to this as well. When no clear reason they all able to give, they said, its a complementary service. :) i.e. they decide when to say yes and no. well the time you guys spend of finding a reason or sentence in rule book, you would have done the legitimate document notarization.If the branch manager cares about customer, I expect they would contact me to get full details.Moving my account.

Tal Klayman: You set a time for an appointment and no one cares about it.

German Aldana: Hice una transacción hace uno momento y la cajera que está ahorita me atendió de una manera racista lastimosamente no pude ver su nombre siendo cliente de Bank of America me siento insatisfecho nunca me había pasado esto , por eso doy una estrella 🌟

Hatem Tagel-Din: I like the bank and its app is great. I just do not like some unnecessary complications when opening a new account especially for new students coming to study at US

Kristen Moore: There is almost never fewer than 4 people in line to see the one teller working. Meanwhile there are 2 or 3 managers wandering around "checking people in." A few months ago, they added a special line for businesses. I had high hopes for a shorter line as I am a business owner. Alas, there is never a teller at the business window, so I'm still in the long line waiting to deposit cash for my business.

jason kearns: The ATM ate my card. They didn't even attempt to help. Pretty much told me it was my problem and made no attempt to take the ATM out of service... So it had probably been broken or will at least cause issues with the next person. Then I had to wait in line to get cash. Four people were behind the counter with one lane open servicing a long line. To no surprise, they also couldn't help me get a new card ordered. All around lazy and unhelpful.

J Park: I was very pleased with the kind and professional service of Ms. Shirin Maayah. She provided my family with everything we needed and effectively communicated to resolve some problems. I high recommend her to work with.

Sunshine Angulo: I had an issue about a foreign currency order, but Brent was very professional and helped me through my different options to resolve the it. He is very kind and I would recommend working with him for your banking needs.

Lala Rabari: Lot of employees just walking around the bank and just one teller helping out all customers.

Kate Dalrymple: If only zero were an option. Terrible “service” as usual at this branch. Was told there was at least a 30-45 minute wait and that it was a very busy branch by a rude male employee. This is after he ignored me for several minutes while he chatted with another employee (obviously not work related). Perhaps they need better time management skills to better suit their customers needs.Walked out and drove to the O’Kelly Chapel branch and was met by the manager who was polite and apologetic. He was able to help me with what I needed and went above and beyond to make sure I understood everything.Been a customer of BOA for 15 years and I’ll never step foot in the High House branch again.

Jorjor “FreddyBoy” Well: Slow moving and understaffed

Kevin Mak: Wait times are 30 min+ to see a teller and there are 5 or 6 employees doing laps around the line apologizing instead of "rolling up their sleeves" and getting basic transactions done. I shouldn't be surprised though, every Bank of America has horrible staffing problems. I am switching banks at the end of the month. I hope I to never have to step foot in another BOA after this year.

Stella Maris B D: Poor customer service. The GM keeps walking around showing he is doing something but no. He could have used his walking around to help. Very slow service. This is why we are closing our account.

Raj Deepan: I had a very bad experience with this BOA financial. They are running out of staffs, extremely wait time and staffs are not helpful. The bankers was not there when we visit during business hours.

Arthur: My appointment was at 2pm. Nobody talked to me until 2:20pm explaining what is happening (after checking in). I can write the process for the whole day but I just don’t want to waste my time since my point is clear already: the service is terrible here.

P B: The assistant just took care of new people who just came in while I was standing in the line. She supposed to take care of people in the line first. Is that make sense?

Jun Kwon: whats the point of making an appointment if they make me wait for over 30 minutes. what a joke

M M: Terrible services, unprofessional and rude.

Ravindra Singh: Terrible service and staff. They are short of staff I believe. Every staff has different understanding of same service. I deposited 5 checks with my spouse signature and they accepted. Every time it was hassle, one manager saying you need joint account, another one saying it is ok, 6 th time they didn't even deposit saying your spouse need to be present here. This is experience from service on July 6th. I am ok with whatever rules you follow but why keep changing rules every time. People take time from work and when they have go through this arbitrariness is not at all helpful. I am privileged customer and this my experience. Probably time to switch account to another bank.

xiujin lin: Very bad customer service for which BOFA known for. I am with them for last 15years. Now is the time go somewhere else I guess. This branch manager with anna is horrible in terms of customer service.

terry Zheng: Very bad experience, will not use this bank again…….Very rude staff…. they need some training…

Adilene Martinez: Horrible customer service, never going back

Tomorrow: Bank staff are very nice and treat customers very warmly. But the bank's deposit policy is very unfriendly. I have to wait a week to deposit a check before it shows up. This is obviously taking advantage of the customer, and the interest for three or four days will be eaten by it for nothing, and the accumulation will become more. It's hard to imagine how many people's interests have been misappropriated in this way! The store bullies customers.

Nyrma Nieves: The manager of this location has put me through the worst humiliation of my life for racism. She yelled at me that she can't accept a check my dad gave me because it was written in Spanish. My check is from a well known banking institution in Puerto Rico. It was a check to deposit into my checking account. I have been a customer of Bank of America for five years. Banks in Puerto Rico are subject to the same federal laws as in the United States and we use the same currency, which is the dollar. This manager didn't even try to inquire about the check. She just said no because she didn't understand what was written there. I contacted the central offices of Bank of America and they told me that they do accept checks written in Spanish.

Tabor M: Incompetent staff

Mark Stevens: Drive thru banking was shut down and appeared to be so longer term. Drive-up ATM open. Lobby open last time I was there (Aug 2, 2022).

Anthony: This branch at why b of a at 1001 St Charles pl 1001 cary nc ihas been closed Monday(for teen day?!) and tuday Tuseday, no logical or clear reason or when is going reopen. My wife had important transaction that only could be followed in this branch, now up on the air.FYI: to respond B of A comment we did go to different branch at High house road in Cary but they could not help and asked that we go back to branch where her account is (the one that is closed).

Miranda Hall: Awesome service. Management was super nice but I really want to press that Anna was AMAZING! I’d give 10 stars if I could. She was very nice, extremely knowledgeable, and made us feel important by remembering little details from our previous visit. My husband and I felt like family there just from Anna and her manager remembering who we were by only us going in twice!! I’m telling you, the way Anna treated us, that lady needs a raise!! We loved her.

Si No: They are lazy they don't like to help !

Maddie H: Amazing people work here! Kind, patient, sympathetic, knowledgeable, super friendly, I could go on and on. My elderly mom has needed a lot of financial help in the past year, and the team here has always gone above and beyond to help her feel comfortable and confident in her banking needs, and is always greeted like family.

Avisek Choudhury: Very bad customer service for which BOFA known for. I am with them for last 11 years. Now is the time go somewhere else I guess. This branch manager is horrible in terms of customer service.

Patrick Carr: Good service this morning....l was finish in 3 minutes l lost my card in the ATM they ordered me another in a few seconds...it will arrive in 4 business days... It was awesome they took care of all my needs I would recommend everybody to come to Harrison Avenue thanks so much Bank of America👍👍👍👍

JrrrGent: Nice

Linda Lyons: I continue to be dissapointed with BOA. I went to the office today and it was temporarily close along with other branch. If it continue to be this way I will be force to go to another banking system. It is so sad because I have been with the bank for over 40 years. I also had a bad experience about a month ago wating in line for an hour.

Jamila Nahdi: I been with the Bank of America 15 years now this one completely different I never go this place again .

Dawi Wolgeb: Wonderful service. We have been to other branch but The staffs here are great. Jay was the one who helped us. He made sure to answer every question we had. We are so pleased with our experience. Thank you.

Heather Mathis: The worst customer service I have ever experienced.

Kenny Rountree: Wonderful service, the team at this location really knows their job! Edna was the one that took care of me and she was very professional and showed me that she cared. I will continue to go to this bank as long as they keep this team.

vgastonpr: I'm a BOA customer. I went to see if a could get a document notarized as I have done in the past although it was the 1st time in this center. I got there at around 9:50am; I couldn't see any customers around. A lady asked me what she can help me with. After explaining, she said that they notarized documents by appointments and that there was an appointment for 10am. Another lady offered me a window for 11am. No one was around. I just assumed they were not willing to help.I went to SECU for the same. The lady there immediately asked me to sign-off the document in front of her. She verified my credendials, stamped, and signed the document. It took the whole process approx. 3 minutes; the time a teller takes to attend a regular customer without an appointment. Sometimes people are not passionate about customer service. Still BOA is my preferred bank. It is very unfortunate that BOA has some of these employees at this location.

Mike Stellpflug: Beware that if they buy your mortgage, they will do everything in their power to avoid you making your first payment on time. You'll get many servicing transfer letters, which refer to separate secure messages with PIN and new account number (which can't be looked up by unique address, SSN, name and other info they obviously got with the loan), but those won't actually exist, and you'll spend hours on the phone trying to avoid exorbitant penalties, which is the actual business model.

Vincent Schmidt: Thank you for opening the tellers back up. Jasmine was awesome. She had me in and out of there in no time at all. Professional and polite. That’s the way I like to do business.

Austin Ferguson: Went out of their way to help me solve an issue with my auto loan. Ran into a few roadblocks, but Alfred reached out internally and got it solved. Great service, friendly and patient.

Ashtyn Nies: These are amazing people. I had trouble with my online banking and I came in like 4 different times trying to fix it but everytime I came in they treat me with kindness. Alfred and Melinda open my account and help me understand everything. Erik was the one that solve what was going on. They all try their best and I appreciate everyone of them.

Honest Review: Terrible bank with terrible practices

Donna Rich: They do banking....no frills, but the general tasks. I will say I've noticed they either lose or move employees around alot because the faces don't seem to remain very long in the branch. I like familiarity and trust built myself with banking matters.

Jason Mooberry: I needed help transferring funds in preparation for closing a loan with another lender. The teller was friendly and patient, ultimately referring me to Don who listened carefully and made a thoughtful recommendation to simplify the transfer. I don’t love PNC on the whole due primarily to their weak online services but the staff at this location definitely improved my overall impression of this bank.

Srikanth Janga: I was originally a National City Customer that got absorbed into PNC when they merged. The main reason I use this bank is because of their services. I am not sure about discrimination like the other reviewer mentioned, but I have always been treated with respect and made to feel welcome. If I had to pick a negative about this branch, its the occasional call from them about once or twice a year to setup an appointment to talk about financial services they offer.

Christina Long: Staff is snotty

Michael McCord: I've been into this branch 5 or so times and I'm not sure I've ever gotten what I needed to get done accomplished (sending a wire, getting a form notarized, making a deposit).I always end up having to go to a different branch for basic banking services.The bad service here isn't a fluke. Save yourself the time and frustration -- go elsewhere.

David: High quality experience working with Lauren. She helped me to get into better checking/saving solution, and pointed out helpful elements on our existing loans. Made me feel a lot better about the Truist transition.

Shatara Hubbard: Never thought I would be racially profiled at a bank. I went to cash a specific check at this location because it was closer to my job. I don't bank with them but the teller treated me like I was committing fraud. Wasted my break time because she assumes that it must be a stolen check that has my name, address and I had a valid ID with the same address on it. I called to speak with the manager and the same person answers the phone and says the manager is on "vacation". Just sat you don't want people of color coming there.*Update* So why did I just leave the Tryon location and did not experience any issues???

Stuart Short: Terrible service. atm is out of service and only one bank teller at 4 Pm on Wednesday. Never coming back here.

Apex Waves: I have had a great experience with our bankers. They are always very nice, respond quickly, and I genuinely feel they have our best interest at heart.

Dad None: Although the teller positions are often undermanned, the staff is friendly and knowledgeable, and they work hard to satisfy your requests.

Camilla Coleman Brooks: I would give 0 stars if I could. Horrible banking experience here. I am immediately switching banks. If you value your money and your sanity, BANK ELSEWHERE.

E: Horrible bank. They took over my mortgage loan, I sent in the form for direct debit to pay the mortgage, and they never set it up. Mortgage went 2 months late when I thought it was being debited, dropped my credit score 120 points.Talked to customer service and somehow it's my fault that THEY didn't set up the payments after they even acknowledged they received my paperwork... 👎

Constance Smith: This bank!!! I started w Fifth Third b/c I had a family member working as a manager. She's gone, and I'm stuck!! This particular Cary location ATM has taken my money twice and my card once; although I was able to get my card back, I had to wait almost a week after I filed a claim to get my money back. Fifth Third, in general, is a horrible company to bank with. This review is based on my experience.

Dori Witek: I would give no stars if possible. The worst banking experience ever, and I have finally closed all my accounts and moved on. Not wasting my time trying to help them get things right--this bank is completely broken, the systems fail continuously, the staff is incredibly untrained and unprofessional, it is unrecognizable from just a few years ago. A warning to anyone considering a banking relationship with Fifth Third...don't do it! Find a bank who earns and respects your business and is competent and honest when handling your money.

Myrissa Bryant: Wort bank overall even down to customer service. I would rate it no stars but don’t have a choice . The location definitely doesn’t do any justification for the type service the provide . Horrible bank & wouldn’t suggest at all !!

P J: Your account setup questions are offensive. How dare you assume I have children and make EVERY OPTION about kids. Not everyone has kids and not everyone wants kids. I am a human and not a vessel for childbirth. How dare you assume I am.

Amir barakat: Horrible service and atm. I couldn't even deposit money into the atm. Everytime I click finish deposit, it clicks on return money. I've tried 5 different times to press a certain button, but it wouldn't. Don't ever come here!!!

nick b: Edit : i want a regionals phone call ASAP. :Well... where can I start, I opened an account online this Tuesday. My payroll went into the bank Wednesday because of the 2 day early thing. Than 5th 3rd froze my account for fraud. I work in banking for over 10 years in my AML department so I know how these things go, so I talked to their fraud department. They said I either need 2 photo ID'S which the patriot act states since I'm a u.s citizen and not a non resident or resident alien.. I only need a u.s drivers license and a debit card. Or 5th third wanted a photo ID, a bill and my social security card. Well..being 27 I did not have my social security card on me but I had my tax returns printed which has my social security number on it. I printed out my duke bill and had a valid ID while I'm in front of a banker while she's on the phone with fraud department. I am who I say I am. But wait there's more. It wasn't enough to release my direct deposit. They said they could send a text message to me to verify me. But my phone number was too new so I wasn't in a phone verification system. I told them I have an old number that I could try to access, they said that number would be fine because it's in their system. But At&T already shut that line off...I had to pay at&t 133$ to turn that phone back on just to receive a text from 5th 3rds fraud department just so they can release the hold off my account so I can pay rent! Because if not I was going to have to order a social security card and have it mailed to me. I was going to contact some law firms because I'm in AML, and what you guys put me through i would of ran you through the ringer. I hope everyone sees what's happened to me and thinks twice before 5th 3rd. You've violated my rights.

Dawn Smith: Horrible customer service. Never called me back. Will not be doing any type of buisness with this bank. I believe his name was Abdu

John Norris: Literally the worst customer service i have ever experienced. To set up the smallest things such as auto pay, you will be on hold for over 2 hours without being able to set up a callback number. Everything about the loan process here is horrible. The website is also very counter-intuitive and seems purposefully confusing. I would steer clear from this company at all cost if possible.

Hayley: Best financial advise from Abdo Bouraphael! Highly recommend you go see him for all your banking and loan needs. Great experience all around at 5/3 Bank.

王强: The staff here treat customers warmly and provide thoughtful and meticulous service. I am very touched and highly recommend

Sean Sheckles: Abdo is short sweet and to the point.

Annie Haberek: I originally banked with 5/3 in Ohio and when I moved to Cary this location had poor Management so, I took my business elsewhere, but I’ve recently been made aware of new management and decided to stop in to possibly go back. I am pleasantly surprised! New management is so much better, especially Shawn, he was so kind and helpful and I’m once again happy to be banking there. Glad to see new faces and the place turning around!

Raleigh Fam: Betty and staff very nice.

Abdullatef Alwarafi: Thank 53rd bank for our good service and thank you Judy Regan for your help and devices to pay less fees !! Awesome

V Elder: I can be rather slow but Ms.Alexis helped through everything I needed...You can’t have a bad experience at 53rd there like the Chick-Fil-A of all the banks 🙂

Ricot Lormejuste: As a small business owner, I will not advise any body to do business with them...

John Stoeckel: I was duped by a low rate for a car loan and finding these guys can’t even process an online payment. Don’t know where to begin with this crew. Avoid.

James Kelley: This bank is terrible to deal with and most of the employees lie terribly. I have been with this bank ever since they were Old Kent and they've gone done hill. They robbed me of over $290 in fees this week and refuse to give me my money back for their error. Apparently their systems don't work well together, so if you open one account at one branch and then open up another account in another branch they lie and tell you they linked your accounts together so you won't get overdraft fees. ALL LIES!!! Going to choose my account tomorrow and I can't wait. This is not the first time I've had troubles with this trashy bank and their terrible Customer Service. I can't wait for the day they sell out or go under!!!

Leah J: Extremely helpful and kind staff! Can't recommend this bank (especially this branch) enough.

Manisha Dash: Horrible Company

Cathy Ravello: I work here

Am Po: Always sophisticated and well maintained work place.

Kumar: Very bad place to work, manager force you to work weekends, if refuse you get bad rating. Most people are H1B visa so will not risk argue with manager or risk losing job and send back to india.They start to even Layoff US Citizen and replace with cheaper entry level h1b because they know h1b will force to listen unlike native. this why trump not happy with h1b system because company like db take advantage of it.

Ramesh Cirani: If you are looking for a "real" technology transformation, positive impact, its an amazing place to work. DB has plethora of opportunities for you to contribute to bank's success and individual growth.

Mask Game: Kir

Paul Westlake: Great place to work! Smart, hard-working people work here.

Manish Rathi: Great work environment !!

Yuhan Li: Great place to work with lots of passionate, innovative engineers!

zahoor shah: Good Place to work

Denise R.: Awesome place to work!